general
Amazon vs Chewy 2026: Pet Supplies & E-Commerce
Amazon is a diversified e-commerce and cloud services giant with 500M+ products across all categories, while Chewy specializes exclusively in pet supplies with 100K+ SKUs and same-day delivery in 3,500+ cities. Chewy dominates pet retail with 24% market share, but Amazon offers broader selection and Prime integration.
A
Amazon
Global e-commerce and cloud services marketplace with 500M+ products across all categories.
Consumers who shop across multiple categories and want unified shopping, Prime Video/music subscribers, and those seeking lowest prices on electronics and general goods.
Score63%
VS
C
Chewy
Specialized online pet retailer offering 100K+ SKUs of pet food, medications, toys, and accessories.
Pet owners who buy supplies regularly, those using auto-delivery for pet food/litter, customers needing prescription pet medications, and users who prioritize fast same-day delivery in their region.
Score63%
Quick Answer
AI SummaryAmazon is a diversified e-commerce and cloud services giant with 500M+ products across all categories, while Chewy specializes exclusively in pet supplies with 100K+ SKUs and same-day delivery in 3,500+ cities. Chewy dominates pet retail with 24% market share, but Amazon offers broader selection and Prime integration.
Our Verdict
AI-assistedChoose Amazon if you need broad product selection across multiple categories, Prime's ecosystem benefits (streaming, fast shipping on everything), and a lower free shipping threshold. Choose Chewy if you buy pet supplies regularly—its superior same-day delivery network, deeper pet product curation, stronger auto-delivery discounts (up to 35%), and specialized customer service for pet owners justify the trade-off of category specialization.
Community feedback
Was this verdict helpful?
Thanks — we'll use this to improve our verdicts.
A
Amazon
7.8/10
Chewy
7.2/10
C
A
Choose Amazon if
Best pickConsumers who shop across multiple categories and want unified shopping, Prime Video/music subscribers, and those seeking lowest prices on electronics and general goods.
C
Choose Chewy if
Pet owners who buy supplies regularly, those using auto-delivery for pet food/litter, customers needing prescription pet medications, and users who prioritize fast same-day delivery in their region.
Track this comparison
Get notified when prices change, new specs ship, or our verdict updates.
Triggers: price change new spec verdict update
No spam. Stop anytime.
Key Differences at a Glance
- Primary Focus:✓ Chewy wins(Pet supplies only (food, toys, medications, accessories) vs All product categories + cloud services (AWS))
- Product Selection:✓ Amazon wins(500M+ SKUs across all categories vs 100K+ SKUs in pet category)
- Pet Market Share:✓ Chewy wins(24% of U.S. online pet market vs 18% of U.S. online pet market)
Key Facts & Figures
146 numeric metrics compared
| Metric | Amazon | Chewy | Ratio |
|---|---|---|---|
| Market Cap(USD) | $1.8 Trillion | — | — |
| Global User Base(millions) | 240+ Prime members + broader reach | — | — |
| Seller Commission Rate(%) | 15% base commission | — | — |
| Annual Gross Merchandise Value (GMV)(billions USD) | $638 billion | — | — |
| Mobile App Downloads (All-Time)(millions) | 500+ million | — | — |
| Market Dominance Share(%) | 40% US e-commerce market share | — | — |
| Company Market Capitalization(trillions USD) | $2.36 trillion (July 2026) | — | — |
| Fulfillment Cost (FBA/Self)(% of sale) | 15-25% (FBA included) | — | — |
| User Base Growth Rate (YoY)(%) | 8-10% annual growth | — | — |
| Prime/Membership Benefits(members) | 240 million Prime members | — | — |
| Average Shipping Time(days) | 1-2 days (Prime) | — | — |
| Market Share (E-Commerce)(%) | 40% global e-commerce market share | — | — |
| Annual Revenue (2025)(Billion USD) | $638B (e-commerce only) | $12.6B | |
| Subscription/Membership Base(Millions) | 240M+ Prime members | Autoship subscribers (undisclosed estimate: 5-10M) | — |
| YoY Revenue Growth (2025)(Percent) | 12-15% (estimated) | 8.3% | |
| Gross Margin Trend (Q4 2025)(Basis Points) | Industry average ~40-45% | Up 90bps YoY | — |
| Prime Members(millions) | 220+ | — | — |
| Ad Revenue (2026)(billion USD) | $68.5 | — | — |
| Prime Day 2026 Revenue(billion USD) | $24.1 | — | — |
| AI Rufus Interaction Growth(percent) | +210% | — | — |
| Free Shipping Minimum(USD) | $35 | $49 | |
| Standard Non-Perishable Pet Delivery Time(days) | 1-2 days (Prime) | 1-3 days | |
| Pet-Specific Product SKU Count(SKUs) | ~50,000-100,000 (estimated pet section) | ~1,500,000 | |
| Total Product Categories(categories) | 500+ million SKUs across all categories | Pet supplies only | — |
| 2025 Pet Supplies Market Position (GMV Rank)(rank) | Not #1 in pet supplies | #1 online pet retailer | — |
| Return Window (Standard Pet Supplies)(days) | 30 days (standard Amazon) | 30 days (unless otherwise stated) | |
| Commission Fee (Per Transaction)(%) | 8-45% + 30-50% FBA | — | — |
| Monthly Base Cost(USD) | $0 (pay per sale) | — | — |
| Built-in Customer Base(millions) | 300+ active customers | — | — |
| Average Time to First Sale(days) | 3-7 days (instant access) | — | — |
| Brand Customization Level(scale 1-10) | Minimal (2/10) | — | — |
| Customer Data Access(percentage) | 0% customer data; Amazon owns relationship | — | — |
| Payment Gateway Options(number) | 1 (Amazon Pay only) | — | — |
| Active Users (2026)(millions) | Amazon 380 million | — | — |
| Avg Product Price(USD) | $15-50 | — | — |
| Standard Shipping Time(days) | 5-7 days | — | — |
| Avg Customer Rating(stars) | 4.1/5 | — | — |
| Premium Membership Cost($) | Prime $139 | — | — |
| Number of Active Sellers(millions) | 2+ million | — | — |
| Standard Shipping Time (Domestic)(days) | 2 days (Prime) | — | — |
| Prime/Premium Subscription Cost(USD/year) | $139/year (Prime) | — | — |
| Average Customer Rating System(stars) | 4.4/5 average seller rating | — | — |
| Mobile App Downloads(millions) | 2.5 billion downloads | — | — |
| Handmade/Artisanal Product Percentage(%) | <2% handmade items | — | — |
| Annual Revenue (2025)(billion USD) | $575 billion | — | — |
| Global Physical Store Locations(stores) | 0 stores | — | — |
| Product SKU Count(products) | 300+ million | — | — |
| Average Standard Delivery Time(days) | 2 days (Prime) / 5-7 days (standard) | — | — |
| Entry Membership Cost(USD per year) | $139 | — | — |
| Customer Product Reviews Published(millions) | 250+ million | — | — |
| Renewable Energy Usage(percentage) | 85% | — | — |
| Year Created/Founded | 1994 | — | — |
| Global User Base(millions) | 150+ million customers | — | — |
| AWS Cloud Market Share(%) | 32% | — | — |
| Employees(count) | 1.5 million | — | — |
| Package/Service Ecosystem(count) | 200+ AWS services | — | — |
| Market Capitalization(USD) | 2.1 trillion | — | — |
| Total Product Selection(SKUs) | 500,000+ | — | — |
| Average Price Markup vs Wholesale(%) | 20-30% markup | — | — |
| Standard Shipping Delivery Time(business days) | 1-2 days (Prime) | — | — |
| Grooming Service Availability(locations) | 0 locations | — | — |
| Subscribe & Save Discount(%) | 5-20% discount | — | — |
| Physical Store Locations (US)(locations) | 0 | — | — |
| Average Product Price Index(% difference from market average) | -12% | — | — |
| Product Selection(items) | 2,000,000+ | — | — |
| Standard Shipping Time(days) | 1-2 days (Prime) | — | — |
| Loyalty Program Cost(USD per year) | $139 | — | — |
| Customer Review Rating(out of 5 stars) | 4.4 | — | — |
| Average Shipping Speed(days) | 2-3 days (Prime) | — | — |
| Return Window(days) | 30 days | 30 days | |
| Average Product Price Index (baseline=100)(relative price) | 100 | — | — |
| Product Description Accuracy Rate(%) | 96% | — | — |
| Active Global Users(millions) | 150M | — | — |
| Prime/Membership Cost(USD/year) | $139 | — | — |
| Non-Delivery/Lost Package Rate(%) | 0.3% | — | — |
| Annual Revenue(USD billions) | $575.5B | — | — |
| Standard Delivery Time(days) | 1-2 days (Prime) | 1-2 days (Chewy Plus) | |
| US Grocery Market Share(%) | 2.1% | — | — |
| Estimated Active Users(millions) | 310M | — | — |
| Available Product SKUs(millions) | 300M+ | — | — |
| Customer Satisfaction Score(points) | 68/100 | — | — |
| Physical Store Count(locations) | 0 (e-commerce only) | — | — |
| Product Catalog Size(SKUs) | 798 million | — | — |
| Membership Cost (Annual)(USD) | $139 (Prime basic tier) | — | — |
| Operating Margin(percentage) | 7.2% | — | — |
| Member Renewal Rate(percent) | ~85% (estimated) | — | — |
| Median Delivery Time(days) | 1-2 days (Prime members in metro areas) | — | — |
| Number of Beauty Brands(brands) | 500+ brands | — | — |
| Average Price Difference on Beauty Products(% below MSRP) | 10-25% discount below MSRP | — | — |
| Physical Store Locations(stores) | 0 (online only) | 0 (online-only) | |
| Product Return Window(days) | 30 days | — | — |
| Free Samples per Purchase(samples) | 0 | — | — |
| Fastest Delivery Speed (Prime/Premium)(business days) | Same-day or 1-day with Prime | — | — |
| Loyalty Rewards Earn Rate(% cash back) | Varies; typically 1-5% with Prime | — | — |
| Total Product Categories(categories) | 40+ categories | — | — |
| Total Annual Revenue(USD (billions)) | $575 billion | — | — |
| US E-commerce Market Share(%) | 41% | — | — |
| Physical Store Locations(stores) | 600+ | — | — |
| Annual Membership Cost (Standard Plan)(USD) | $139 (Prime) | — | — |
| Cloud/Tech Services Revenue(USD (billions)) | $88 billion (AWS) | — | — |
| Estimated Available Products(millions) | 300+ million | — | — |
| Average Delivery Time (Standard)(days) | 1-2 days (Prime members) | — | — |
| Monthly Active Users(millions) | 2,100 million | — | — |
| Average Product Price(USD) | $25-75 | — | — |
| Buyer Protection Duration(days) | 180 days (A-to-Z Guarantee) | — | — |
| Total Products Available(millions) | 500+ million | — | — |
| Global Annual Revenue (2024)(billion USD) | $575 billion | — | — |
| Total Product SKUs(products) | 500,000,000+ | 100,000+ | |
| Prime/Premium Membership Cost(USD/year) | $139/year | — | — |
| Standard Return Window(days) | 30 days | — | — |
| Prime Eligible Items with Two-Day Shipping(millions) | 100+ million items | — | — |
| Average Furniture Delivery Time(weeks) | 2-3 weeks | — | — |
| Free Shipping Threshold (Standard Members)(USD) | $35 (with Prime; $100 without) | — | — |
| Number of Home Brands(brands) | 500+ furniture brands available | — | — |
| Average Beauty Product Price Comparison (Foundation)(USD) | $39 | — | — |
| Number of Beauty Brands Available(brands) | 500+ | — | — |
| Return Window for Members(days) | 30 days | — | — |
| Standard Shipping Time(business days) | 1-2 days with Prime | — | — |
| Prime/Loyalty Annual Cost(USD/year) | $139 (Prime) | — | — |
| Customer Review Average Rating (Beauty Products)(stars) | 4.2 stars | — | — |
| Total Active Product Listings(millions) | 350+ million | — | — |
| Average Shipping Time (Standard)(days) | 1-2 days (Prime) | — | — |
| Prime/Membership Cost (Annual)(USD) | $139/year | — | — |
| Seller Commission/Fees(percent) | Up to 45% (varies by category) | — | — |
| Return Window (Standard Policy)(days) | 30 days standard | — | — |
| Customer Trust Rating(percent) | 91% trust Amazon (2024) | — | — |
| Percentage of Small/Independent Sellers(percent) | 65% third-party sellers (mostly resellers/aggregators) | — | — |
| Average Customer Review Rating(stars out of 5) | 4.4/5 stars (platform average) | — | — |
| Pet Category Market Share (U.S. Online)(%) | 18% | 24% | |
| Same-Day Delivery Cities(cities) | 3,000+ | 3,500+ | |
| Free Shipping Threshold(USD) | $35 | $49 | |
| Auto-Delivery Maximum Discount(%) | 20% | 35% | |
| Customer Service Response Time(hours) | 24-48 hours average | 2-4 hours average | |
| Annual Revenue (2024)(billion USD) | $575B | $9.5B | |
| Prime/Membership Annual Cost(USD) | $139 (Prime) or free | $120 (Chewy Plus) or free | |
| Autoship Subscription Discount(%) | Up to 35% | Up to 35% | |
| Product Catalog Size(items) | ~100,000 | ~100,000 | |
| Standard Shipping Threshold(USD) | $35 for free shipping | $35 for free shipping | |
| Average Shipping Time(days) | 1-2 days standard | 1-2 days standard | |
| Annual Revenue (2024)(USD billions) | $8.9B | $8.9B | |
| Customer Satisfaction Rating(stars (out of 5)) | 4.6/5 (Trustpilot) | 4.6/5 (Trustpilot) | |
| Total Pet Product Selection(products) | 50,000+ SKUs | 50,000+ SKUs | |
| Price Comparison Index(percent difference) | +7% vs Walmart average | +7% vs Walmart average | |
| Auto-Ship Discount Maximum(percent) | Up to 35% | Up to 35% | |
| Annual Membership Cost(USD) | $120 for Chewy Plus | $120 for Chewy Plus | |
| Total Retail Categories(major categories) | 1 (pets only) | 1 (pets only) |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
A
3AmazonChewy leads
C
4ChewyAmazon
Attribute
Chewy
- All product categories + cloud services (AWS)Primary FocusPet supplies only (food, toys, medications, accessories)(winner)
- 500M+ SKUs across all categories(winner)Product Selection100K+ SKUs in pet category
- 18% of U.S. online pet marketPet Market Share24% of U.S. online pet market(winner)
- 3,000+ citiesSame-Day Delivery Coverage3,500+ cities(winner)
- $35+ (or Prime subscription $139/year)(winner)Free Shipping Threshold$49+ or Chewy Plus subscription $120/year
- 5-20% depending on Subscribe & Save frequencyAuto-Delivery DiscountUp to 35% recurring delivery discount(winner)
- $575 billion(winner)Annual Revenue (2024)$9.5 billion
- Primary Focus
Amazon
All product categories + cloud services (AWS)
Chewy
Pet supplies only (food, toys, medications, accessories)(winner)
- Product Selection
Amazon
500M+ SKUs across all categories(winner)
Chewy
100K+ SKUs in pet category
- Pet Market Share
Amazon
18% of U.S. online pet market
Chewy
24% of U.S. online pet market(winner)
- Same-Day Delivery Coverage
Amazon
3,000+ cities
Chewy
3,500+ cities(winner)
- Free Shipping Threshold
Amazon
$35+ (or Prime subscription $139/year)(winner)
Chewy
$49+ or Chewy Plus subscription $120/year
- Auto-Delivery Discount
Amazon
5-20% depending on Subscribe & Save frequency
Chewy
Up to 35% recurring delivery discount(winner)
- Annual Revenue (2024)
Amazon
$575 billion(winner)
Chewy
$9.5 billion
Full Comparison
| Attribute | Amazon | Chewy |
|---|---|---|
| Market Cap(USD) | $1.8 Trillion | — |
| Annual Revenue (2024)(USD billions) | $8.9B | — |
| Global User Base(millions) | 240+ Prime members + broader reach | — |
| Mobile App Downloads (All-Time)(millions) | 500+ million | — |
| Seller Commission Rate(%) | 15% base commission | — |
| Fulfillment Cost (FBA/Self)(% of sale) | 15-25% (FBA included) | — |
| Commission Fee (Per Transaction)(%) | 8-45% + 30-50% FBA | — |
| Annual Gross Merchandise Value (GMV)(billions USD) | $638 billion | — |
| Active Global Users(millions) | 150M | — |
| Market Dominance Share(%) | 40% US e-commerce market share | — |
| Market Share (E-Commerce)(%) | 40% global e-commerce market share | — |
| AWS Cloud Market Share(%) | 32% | — |
| US Grocery Market Share(%) | 2.1% | — |
| US E-commerce Market Share(%) | 41% | — |
Show 1 more attributePet Category Market Share (U.S. Online)(%) 18% 24% | ||
| Company Market Capitalization(trillions USD) | $2.36 trillion (July 2026) | — |
| User Base Growth Rate (YoY)(%) | 8-10% annual growth | — |
| Prime/Membership Members(millions) | 220 million Prime members | — |
| Subscription/Membership Base(Millions) | 240M+ Prime members | Autoship subscribers (undisclosed estimate: 5-10M) |
| Physical Store Locations(count) | 500+ Amazon Go/Fresh stores | — |
| Global Physical Store Locations(stores) | 0 stores | — |
| Physical Store Count(locations) | 0 (e-commerce only) | — |
| Physical Store Locations(stores) | 0 (online only) | 0 (online-only) |
| Average Delivery Speed(days) | Same-day to 1 day (Prime) | — |
| Return Window(days) | 30 days (standard) | — |
| Return Window(days) | 30 days | 30 days |
| Product Return Window(days) | 30 days | — |
| Annual Membership Cost(USD) | $139 per year | — |
| Furniture Pricing Advantage(%) | Competitive on items under $50 | — |
| Monthly Base Cost(USD) | $0 (pay per sale) | — |
| Avg Product Price(USD) | $15-50 | — |
| Premium Membership Cost($) | Prime $139 | — |
Show 19 more attributesPrime/Premium Subscription Cost(USD/year) $139/year (Prime) — Average Furniture Price Range(USD) $150-$1,200 — Average Price Markup vs Wholesale(%) 20-30% markup — Subscribe & Save Discount(%) 5-20% discount — Average Product Price Index(% difference from market average) -12% — Average Product Price Index (baseline=100)(relative price) 100 — Prime/Membership Cost(USD/year) $139 — Membership Cost (Annual)(USD) $139 (Prime basic tier) — Annual Membership Cost (Standard Plan)(USD) $139 (Prime) — Average Product Price(USD) $25-75 — Average Beauty Product Price Comparison (Foundation)(USD) $39 — Free Shipping Threshold(USD) $35 $49 Auto-Delivery Maximum Discount(%) 20% 35% Prime/Membership Annual Cost(USD) $139 (Prime) or free $120 (Chewy Plus) or free Price Consistency Year-Round(Rating) Highly consistent — Autoship Subscription Discount(%) Up to 35% — Standard Shipping Threshold(USD) $35 for free shipping — Price Comparison Index(percent difference) +7% vs Walmart average — Annual Membership Cost(USD) $120 for Chewy Plus — | ||
| Annual Revenue(billions USD) | $638 billion | — |
| Annual Revenue (2025)(Billion USD) | $638B (e-commerce only)(winner) | $12.6B |
| Market Capitalization(trillions USD) | $2,360B(winner) | $11.3B |
| YoY Revenue Growth (2025)(Percent) | 12-15% (estimated)(winner) | 8.3% |
| Gross Margin Trend (Q4 2025)(Basis Points) | Industry average ~40-45% | Up 90bps YoY |
Show 3 more attributesOperating Margin(percentage) 7.2% — Total Annual Revenue(USD (billions)) $575 billion — Global Annual Revenue (2024)(billion USD) $575 billion — | ||
| Prime/Membership Benefits(members) | 240 million Prime members | — |
| Loyalty Program Cost(USD per year) | $139 | — |
| Prime/Loyalty Annual Cost(USD/year) | $139 (Prime) | — |
| Average Shipping Time(days) | 1-2 days (Prime) | — |
| Average Shipping Speed(days) | 2-3 days (Prime) | — |
| Standard Delivery Time(days) | 1-2 days (Prime) | 1-2 days (Chewy Plus) |
| Same-Day Delivery Cities(cities) | 3,000+ | 3,500+(winner) |
| Home Goods Focus(%) | Multi-category general retailer | — |
| Design Curation Tools | Basic category and keyword filters | — |
| In-House Brands(count) | Limited home furniture brands | — |
| Product Category Focus | All categories (diversified) | Pet supplies only (specialized) |
| Specialty Pet Food Availability (Exotic/Medical Diets)(inventory depth) | Limited; depends on seller listings | Extensive specialized inventory |
| Autoship/Subscription Discount Range(Percent) | 5-20% on Subscribe & Save | Up to 35% on recurring orders(winner) |
| Geographic Coverage(states) | 190+ countries and territories(winner) | Primarily US + select markets (estimated 5-10) |
| Prime Members(millions) | 220+ | — |
| Member Renewal Rate(percent) | ~85% (estimated) | — |
| Ad Revenue (2026)(billion USD) | $68.5 | — |
| Physical Locations(stores) | Limited | — |
| Physical Store Locations (US)(locations) | 0 | — |
| AI Shopping Assistant(users) | Rufus 250M users | — |
| AI Rufus Interaction Growth(percent) | +210% | — |
| Prime Day 2026 Revenue(billion USD) | $24.1 | — |
| In-Person Support(availability) | Online support only | — |
| Free Shipping Minimum(USD) | $35(winner) | $49 |
| Standard Non-Perishable Pet Delivery Time(days) | 1-2 days (Prime)(winner) | 1-3 days |
| Standard Shipping Time (Domestic)(days) | 2 days (Prime) | — |
| Pet-Specific Product SKU Count(SKUs) | ~50,000-100,000 (estimated pet section) | ~1,500,000(winner) |
| Total Product Categories(categories) | 500+ million SKUs across all categories | Pet supplies only |
| Product Selection(items) | 2,000,000+ | — |
| 2025 Pet Supplies Market Position (GMV Rank)(rank) | Not #1 in pet supplies | #1 online pet retailer |
| Return Window (Standard Pet Supplies)(days) | 30 days (standard Amazon) | 30 days (unless otherwise stated) |
| Autoship Subscription Discounts(percent) | Limited pet-specific subscriptions | Yes, available on recurring purchases |
| Built-in Customer Base(millions) | 300+ active customers | — |
| Average Time to First Sale(days) | 3-7 days (instant access) | — |
| Brand Customization Level(scale 1-10) | Minimal (2/10) | — |
| Customer Data Access(percentage) | 0% customer data; Amazon owns relationship | — |
| Payment Gateway Options(number) | 1 (Amazon Pay only) | — |
| Product Listing Limits(count) | Varies by category and account tier | — |
| Active Users (2026)(millions) | Amazon 380 million | — |
| Standard Shipping Time(days) | 5-7 days | — |
| Standard Shipping Delivery Time(business days) | 1-2 days (Prime) | — |
| Standard Shipping Time(days) | 1-2 days (Prime) | — |
| Product Categories(count) | 30+ main categories | — |
| Product SKU Count(products) | 300+ million | — |
| Total Product Selection(SKUs) | 500,000+ | — |
| Available Product SKUs(millions) | 300M+ | — |
| Number of Beauty Brands(brands) | 500+ brands | — |
Show 10 more attributesTotal Product Categories(categories) 40+ categories — Estimated Available Products(millions) 300+ million — Total Products Available(millions) 500+ million — Total Product SKUs(products) 500,000,000+ 100,000+ Number of Home Brands(brands) 500+ furniture brands available — Number of Beauty Brands Available(brands) 500+ — Total Active Product Listings(millions) 350+ million — Product Catalog Size(items) ~100,000 — Total Pet Product Selection(products) 50,000+ SKUs — Total Retail Categories(major categories) 1 (pets only) — | ||
| Avg Customer Rating(stars) | 4.1/5 | — |
| Customer Review Average Rating (Beauty Products)(stars) | 4.2 stars | — |
| Average Customer Review Rating(stars out of 5) | 4.4/5 stars (platform average) | — |
| Seller Verification(text) | Strict vetting, A9 quality standards | — |
| Number of Active Sellers(millions) | 2+ million | — |
| Average Customer Rating System(stars) | 4.4/5 average seller rating | — |
| Mobile App Downloads(millions) | 2.5 billion downloads | — |
| Estimated Active Users(millions) | 310M | — |
| Handmade/Artisanal Product Percentage(%) | <2% handmade items | — |
| Annual Revenue (2025)(billion USD) | $575 billion | — |
| Average Standard Delivery Time(days) | 2 days (Prime) / 5-7 days (standard) | — |
| Entry Membership Cost(USD per year) | $139 | — |
| Prime/Premium Membership Cost(USD/year) | $139/year | — |
| Free Shipping Threshold (Standard Members)(USD) | $35 (with Prime; $100 without) | — |
| Prime/Membership Cost (Annual)(USD) | $139/year | — |
| Customer Product Reviews Published(millions) | 250+ million | — |
| Renewable Energy Usage(percentage) | 85% | — |
| Year Created/Founded | 1994 | — |
| Global User Base(millions) | 150+ million customers | — |
| Annual Revenue(USD billions) | $575 billion (2025) | — |
| Annual Revenue (2024)(billion USD) | $575B(winner) | $9.5B |
| 2026 Projected Annual Sales(Billion USD) | $13.60-$13.75B | — |
| Stock Price (April 2026)(USD) | $27.04 | — |
| Market Cap(Billion USD) | $11.3B | — |
| Employees(count) | 1.5 million | — |
| Package/Service Ecosystem(count) | 200+ AWS services | — |
| Licensing Model | Proprietary (freemium model) | — |
| Market Capitalization(USD) | 2.1 trillion | — |
| Grooming Service Availability(locations) | 0 locations | — |
| Prescription Pharmacy Services(availability) | Not offered; external pharmacy required | — |
| Training Classes Availability(program status) | Not offered | — |
| In-Store Grooming Services(availability) | Not available | — |
| Professional Veterinarians(on-staff) | No | — |
Show 3 more attributesInterior Design Service(cost) Not available — In-Store Beauty Consultation Available No — In-Store Grooming Available No — | ||
| Customer Review Rating(out of 5 stars) | 4.4 | — |
| Product Description Accuracy Rate(%) | 96% | — |
| Non-Delivery/Lost Package Rate(%) | 0.3% | — |
| Data Privacy Compliance(text) | GDPR/CCPA Compliant | — |
| Annual Revenue(USD billions) | $575.5B | — |
| Monthly Active Users(millions) | 2,100 million | — |
| Customer Satisfaction Score(points) | 68/100 | — |
| Customer Satisfaction Rating(stars (out of 5)) | 4.6/5 (Trustpilot) | — |
| Product Catalog Size(SKUs) | 798 million | — |
| Median Delivery Time(days) | 1-2 days (Prime members in metro areas) | — |
| Average Shipping Time(days) | 1-2 days standard | — |
| Average Price Difference on Beauty Products(% below MSRP) | 10-25% discount below MSRP | — |
| Free Samples per Purchase(samples) | 0 | — |
| Fastest Delivery Speed (Prime/Premium)(business days) | Same-day or 1-day with Prime | — |
| Standard Free Shipping Threshold(USD) | $0 with Prime / $25 without | — |
| Prime Eligible Items with Two-Day Shipping(millions) | 100+ million items | — |
| Average Furniture Delivery Time(weeks) | 2-3 weeks | — |
| Standard Shipping Time(business days) | 1-2 days with Prime | — |
| Loyalty Rewards Earn Rate(% cash back) | Varies; typically 1-5% with Prime | — |
| Physical Store Locations(stores) | 600+ | — |
| Cloud/Tech Services Revenue(USD (billions)) | $88 billion (AWS) | — |
| Average Delivery Time (Standard)(days) | 1-2 days (Prime members) | — |
| Buyer Protection Duration(days) | 180 days (A-to-Z Guarantee) | — |
| Standard Return Window(days) | 30 days | — |
| Return Window (Standard Policy)(days) | 30 days standard | — |
| Data Privacy/Regulatory Status | US-regulated, transparent data policies | — |
| Return Window for Members(days) | 30 days | — |
| Average Shipping Time (Standard)(days) | 1-2 days (Prime) | — |
| Seller Commission/Fees(percent) | Up to 45% (varies by category) | — |
| Customer Trust Rating(percent) | 91% trust Amazon (2024) | — |
| Percentage of Small/Independent Sellers(percent) | 65% third-party sellers (mostly resellers/aggregators) | — |
| Customer Service Response Time(hours) | 24-48 hours average | 2-4 hours average(winner) |
| Customer Service Availability(hours/week) | 24/7 phone support | — |
| Primary Shopping Channel | Online/Auto-ship | — |
| In-Store Services Availability(Services) | None | — |
| Dietary Product Variety(Rating) | Extensive specialized options | — |
| Charitable Commitment(Million USD (3-year commitment)) | Not publicly disclosed | — |
| Auto-Ship Discount Maximum(percent) | Up to 35% | — |
AAmazon
CChewy
Market Cap(USD)
$1.8 Trillion
—
Annual Revenue (2024)(USD billions)
$8.9B
—
Global User Base(millions)
240+ Prime members + broader reach
—
Mobile App Downloads (All-Time)(millions)
500+ million
—
Seller Commission Rate(%)
15% base commission
—
Fulfillment Cost (FBA/Self)(% of sale)
15-25% (FBA included)
—
Commission Fee (Per Transaction)(%)
8-45% + 30-50% FBA
—
Annual Gross Merchandise Value (GMV)(billions USD)
$638 billion
—
Active Global Users(millions)
150M
—
Market Dominance Share(%)
40% US e-commerce market share
—
Market Share (E-Commerce)(%)
40% global e-commerce market share
—
AWS Cloud Market Share(%)
32%
—
US Grocery Market Share(%)
2.1%
—
US E-commerce Market Share(%)
41%
—
Show 1 more attribute
Pet Category Market Share (U.S. Online)(%)
18%
24%
Company Market Capitalization(trillions USD)
$2.36 trillion (July 2026)
—
User Base Growth Rate (YoY)(%)
8-10% annual growth
—
Prime/Membership Members(millions)
220 million Prime members
—
Subscription/Membership Base(Millions)
240M+ Prime members
Autoship subscribers (undisclosed estimate: 5-10M)
Physical Store Locations(count)
500+ Amazon Go/Fresh stores
—
Global Physical Store Locations(stores)
0 stores
—
Physical Store Count(locations)
0 (e-commerce only)
—
Physical Store Locations(stores)
0 (online only)
0 (online-only)
Average Delivery Speed(days)
Same-day to 1 day (Prime)
—
Return Window(days)
30 days (standard)
—
Return Window(days)
30 days
30 days
Product Return Window(days)
30 days
—
Annual Membership Cost(USD)
$139 per year
—
Furniture Pricing Advantage(%)
Competitive on items under $50
—
Monthly Base Cost(USD)
$0 (pay per sale)
—
Avg Product Price(USD)
$15-50
—
Premium Membership Cost($)
Prime $139
—
Show 19 more attributes
Prime/Premium Subscription Cost(USD/year)
$139/year (Prime)
—
Average Furniture Price Range(USD)
$150-$1,200
—
Average Price Markup vs Wholesale(%)
20-30% markup
—
Subscribe & Save Discount(%)
5-20% discount
—
Average Product Price Index(% difference from market average)
-12%
—
Average Product Price Index (baseline=100)(relative price)
100
—
Prime/Membership Cost(USD/year)
$139
—
Membership Cost (Annual)(USD)
$139 (Prime basic tier)
—
Annual Membership Cost (Standard Plan)(USD)
$139 (Prime)
—
Average Product Price(USD)
$25-75
—
Average Beauty Product Price Comparison (Foundation)(USD)
$39
—
Free Shipping Threshold(USD)
$35
$49
Auto-Delivery Maximum Discount(%)
20%
35%
Prime/Membership Annual Cost(USD)
$139 (Prime) or free
$120 (Chewy Plus) or free
Price Consistency Year-Round(Rating)
Highly consistent
—
Autoship Subscription Discount(%)
Up to 35%
—
Standard Shipping Threshold(USD)
$35 for free shipping
—
Price Comparison Index(percent difference)
+7% vs Walmart average
—
Annual Membership Cost(USD)
$120 for Chewy Plus
—
Annual Revenue(billions USD)
$638 billion
—
Annual Revenue (2025)(Billion USD)
$638B (e-commerce only)
$12.6B
Market Capitalization(trillions USD)
$2,360B
$11.3B
YoY Revenue Growth (2025)(Percent)
12-15% (estimated)
8.3%
Gross Margin Trend (Q4 2025)(Basis Points)
Industry average ~40-45%
Up 90bps YoY
Show 3 more attributes
Operating Margin(percentage)
7.2%
—
Total Annual Revenue(USD (billions))
$575 billion
—
Global Annual Revenue (2024)(billion USD)
$575 billion
—
Prime/Membership Benefits(members)
240 million Prime members
—
Loyalty Program Cost(USD per year)
$139
—
Prime/Loyalty Annual Cost(USD/year)
$139 (Prime)
—
Average Shipping Time(days)
1-2 days (Prime)
—
Average Shipping Speed(days)
2-3 days (Prime)
—
Standard Delivery Time(days)
1-2 days (Prime)
1-2 days (Chewy Plus)
Same-Day Delivery Cities(cities)
3,000+
3,500+
Home Goods Focus(%)
Multi-category general retailer
—
Design Curation Tools
Basic category and keyword filters
—
In-House Brands(count)
Limited home furniture brands
—
Product Category Focus
All categories (diversified)
Pet supplies only (specialized)
Specialty Pet Food Availability (Exotic/Medical Diets)(inventory depth)
Limited; depends on seller listings
Extensive specialized inventory
Autoship/Subscription Discount Range(Percent)
5-20% on Subscribe & Save
Up to 35% on recurring orders
Geographic Coverage(states)
190+ countries and territories
Primarily US + select markets (estimated 5-10)
Prime Members(millions)
220+
—
Member Renewal Rate(percent)
~85% (estimated)
—
Ad Revenue (2026)(billion USD)
$68.5
—
Physical Locations(stores)
Limited
—
Physical Store Locations (US)(locations)
0
—
AI Shopping Assistant(users)
Rufus 250M users
—
AI Rufus Interaction Growth(percent)
+210%
—
Prime Day 2026 Revenue(billion USD)
$24.1
—
In-Person Support(availability)
Online support only
—
Free Shipping Minimum(USD)
$35
$49
Standard Non-Perishable Pet Delivery Time(days)
1-2 days (Prime)
1-3 days
Standard Shipping Time (Domestic)(days)
2 days (Prime)
—
Pet-Specific Product SKU Count(SKUs)
~50,000-100,000 (estimated pet section)
~1,500,000
Total Product Categories(categories)
500+ million SKUs across all categories
Pet supplies only
Product Selection(items)
2,000,000+
—
2025 Pet Supplies Market Position (GMV Rank)(rank)
Not #1 in pet supplies
#1 online pet retailer
Return Window (Standard Pet Supplies)(days)
30 days (standard Amazon)
30 days (unless otherwise stated)
Autoship Subscription Discounts(percent)
Limited pet-specific subscriptions
Yes, available on recurring purchases
Built-in Customer Base(millions)
300+ active customers
—
Average Time to First Sale(days)
3-7 days (instant access)
—
Brand Customization Level(scale 1-10)
Minimal (2/10)
—
Customer Data Access(percentage)
0% customer data; Amazon owns relationship
—
Payment Gateway Options(number)
1 (Amazon Pay only)
—
Product Listing Limits(count)
Varies by category and account tier
—
Active Users (2026)(millions)
Amazon 380 million
—
Standard Shipping Time(days)
5-7 days
—
Standard Shipping Delivery Time(business days)
1-2 days (Prime)
—
Standard Shipping Time(days)
1-2 days (Prime)
—
Product Categories(count)
30+ main categories
—
Product SKU Count(products)
300+ million
—
Total Product Selection(SKUs)
500,000+
—
Available Product SKUs(millions)
300M+
—
Number of Beauty Brands(brands)
500+ brands
—
Show 10 more attributes
Total Product Categories(categories)
40+ categories
—
Estimated Available Products(millions)
300+ million
—
Total Products Available(millions)
500+ million
—
Total Product SKUs(products)
500,000,000+
100,000+
Number of Home Brands(brands)
500+ furniture brands available
—
Number of Beauty Brands Available(brands)
500+
—
Total Active Product Listings(millions)
350+ million
—
Product Catalog Size(items)
~100,000
—
Total Pet Product Selection(products)
50,000+ SKUs
—
Total Retail Categories(major categories)
1 (pets only)
—
Avg Customer Rating(stars)
4.1/5
—
Customer Review Average Rating (Beauty Products)(stars)
4.2 stars
—
Average Customer Review Rating(stars out of 5)
4.4/5 stars (platform average)
—
Seller Verification(text)
Strict vetting, A9 quality standards
—
Number of Active Sellers(millions)
2+ million
—
Average Customer Rating System(stars)
4.4/5 average seller rating
—
Mobile App Downloads(millions)
2.5 billion downloads
—
Estimated Active Users(millions)
310M
—
Handmade/Artisanal Product Percentage(%)
<2% handmade items
—
Annual Revenue (2025)(billion USD)
$575 billion
—
Average Standard Delivery Time(days)
2 days (Prime) / 5-7 days (standard)
—
Entry Membership Cost(USD per year)
$139
—
Prime/Premium Membership Cost(USD/year)
$139/year
—
Free Shipping Threshold (Standard Members)(USD)
$35 (with Prime; $100 without)
—
Prime/Membership Cost (Annual)(USD)
$139/year
—
Customer Product Reviews Published(millions)
250+ million
—
Renewable Energy Usage(percentage)
85%
—
Year Created/Founded
1994
—
Global User Base(millions)
150+ million customers
—
Annual Revenue(USD billions)
$575 billion (2025)
—
Annual Revenue (2024)(billion USD)
$575B
$9.5B
2026 Projected Annual Sales(Billion USD)
$13.60-$13.75B
—
Stock Price (April 2026)(USD)
$27.04
—
Market Cap(Billion USD)
$11.3B
—
Employees(count)
1.5 million
—
Package/Service Ecosystem(count)
200+ AWS services
—
Licensing Model
Proprietary (freemium model)
—
Market Capitalization(USD)
2.1 trillion
—
Grooming Service Availability(locations)
0 locations
—
Prescription Pharmacy Services(availability)
Not offered; external pharmacy required
—
Training Classes Availability(program status)
Not offered
—
In-Store Grooming Services(availability)
Not available
—
Professional Veterinarians(on-staff)
No
—
Show 3 more attributes
Interior Design Service(cost)
Not available
—
In-Store Beauty Consultation Available
No
—
In-Store Grooming Available
No
—
Customer Review Rating(out of 5 stars)
4.4
—
Product Description Accuracy Rate(%)
96%
—
Non-Delivery/Lost Package Rate(%)
0.3%
—
Data Privacy Compliance(text)
GDPR/CCPA Compliant
—
Annual Revenue(USD billions)
$575.5B
—
Monthly Active Users(millions)
2,100 million
—
Customer Satisfaction Score(points)
68/100
—
Customer Satisfaction Rating(stars (out of 5))
4.6/5 (Trustpilot)
—
Product Catalog Size(SKUs)
798 million
—
Median Delivery Time(days)
1-2 days (Prime members in metro areas)
—
Average Shipping Time(days)
1-2 days standard
—
Average Price Difference on Beauty Products(% below MSRP)
10-25% discount below MSRP
—
Free Samples per Purchase(samples)
0
—
Fastest Delivery Speed (Prime/Premium)(business days)
Same-day or 1-day with Prime
—
Standard Free Shipping Threshold(USD)
$0 with Prime / $25 without
—
Prime Eligible Items with Two-Day Shipping(millions)
100+ million items
—
Average Furniture Delivery Time(weeks)
2-3 weeks
—
Standard Shipping Time(business days)
1-2 days with Prime
—
Loyalty Rewards Earn Rate(% cash back)
Varies; typically 1-5% with Prime
—
Physical Store Locations(stores)
600+
—
Cloud/Tech Services Revenue(USD (billions))
$88 billion (AWS)
—
Average Delivery Time (Standard)(days)
1-2 days (Prime members)
—
Buyer Protection Duration(days)
180 days (A-to-Z Guarantee)
—
Standard Return Window(days)
30 days
—
Return Window (Standard Policy)(days)
30 days standard
—
Data Privacy/Regulatory Status
US-regulated, transparent data policies
—
Return Window for Members(days)
30 days
—
Average Shipping Time (Standard)(days)
1-2 days (Prime)
—
Seller Commission/Fees(percent)
Up to 45% (varies by category)
—
Customer Trust Rating(percent)
91% trust Amazon (2024)
—
Percentage of Small/Independent Sellers(percent)
65% third-party sellers (mostly resellers/aggregators)
—
Customer Service Response Time(hours)
24-48 hours average
2-4 hours average
Customer Service Availability(hours/week)
24/7 phone support
—
Primary Shopping Channel
Online/Auto-ship
—
In-Store Services Availability(Services)
None
—
Dietary Product Variety(Rating)
Extensive specialized options
—
Charitable Commitment(Million USD (3-year commitment))
Not publicly disclosed
—
Auto-Ship Discount Maximum(percent)
Up to 35%
—
Pros & Cons
10 pros·6 cons across both
A
C
A
Amazon
+5-3
Pros
- 500M+ SKUs across all categories with unified shopping experience
- Prime membership includes 2-day free shipping, streaming video, and music
- $35 free shipping threshold without subscription
- AWS integration enables seamless digital services
- Lowest prices on many electronics and general merchandise due to scale
Cons
- 18% pet market share—less specialized pet product curation than competitors
- Customer service response times average 24-48 hours vs. Chewy's 2-4 hours
- Auto-delivery discounts capped at 20% vs. Chewy's 35% on recurring items
C
Chewy
+5-3
Pros
- 24% U.S. online pet market share—industry leader with 100K+ curated pet products
- Same-day delivery in 3,500+ cities vs. Amazon's 3,000+
- Up to 35% recurring delivery discount for auto-shipments (pet food, litter)
- Dedicated pet-focused customer service with 24/7 availability and 2-4 hour response times
- Pharmacy services with vet prescription fulfillment and no markup fees
Cons
- $49 free shipping threshold (vs. Amazon's $35) without Chewy Plus subscription
- No ecosystem services—purely pet retail with no streaming or digital benefits
- Limited product selection outside pet category (cannot replace Amazon for general shopping)
Frequently Asked Questions
5 questions
Chewy's auto-delivery discount reaches 35% for recurring items like pet food and litter, compared to Amazon's 5-20% Subscribe & Save discount. On repeat purchases, Chewy is typically 15-20% cheaper. However, Amazon may offer lower prices on one-time purchases of pet toys and accessories. For monthly recurring costs (food/litter), Chewy saves pet owners an average of $50-100/year.
Resources & Learn More
Curated sources to dive deeper
Wikipedia
Related Comparisons
12 more to explore
Amazon vs Chewy: Pet Supplies E-Commerce Comparison
generalChewy vs Amazon
productsPython vs Amazon
generalAmazon vs eBay
ecommerceAmazon vs Target
retailAmazon vs Wayfair
productsBest Buy vs Amazon
productsChewy vs PetSmart
productsTemu vs Amazon
productsAmazon vs Etsy
companiesIKEA vs Amazon
companiesPetSmart vs Amazon for Pet Supplies
brands
Explore More
Related comparisons and categories
Browse Categories
AI generated