Chewy vs PetSmart
C
Chewy
Online pet supply retailer with auto-ship recurring delivery and extensive product selection.
Busy pet owners seeking affordable recurring deliveries with specialized diet options
VS
Petsmart
Omnichannel pet retailer with 1,500+ stores offering grooming, training, and veterinary services.
Pet owners needing grooming, training, veterinary services, and immediate product access
Short Answer
Chewy is an online-first pet retailer specializing in auto-ship convenience and dietary variety, while PetSmart operates primarily through physical stores with online ordering options. Chewy leads in pricing consistency and product selection, while PetSmart offers in-store services like grooming and veterinary care.
Our Verdict
Chewy excels for price-conscious pet owners seeking convenience and dietary variety through reliable auto-ship service, with 2026 projections showing $13.60-13.75B in sales. PetSmart remains superior for customers requiring immediate access, grooming services, and veterinary care, plus meaningful community charitable initiatives. Choose Chewy for online convenience or PetSmart for comprehensive in-store pet services.
Chewy7.5
7.5Petsmart
Choose Chewy if
Busy pet owners seeking affordable recurring deliveries with specialized diet options
Key Differences at a Glance
🔹
Primary Business Model: Chewy wins (Online-first with auto-ship focus vs Physical stores with online options)
🔹
Dietary Product Options: Chewy wins (Extensive specialized diets vs Standard selection)
🔹
In-Store Services: Petsmart wins (Grooming, training, veterinary care vs None)
Key Facts & Figures
| Metric | Chewy | Petsmart | Diff |
|---|---|---|---|
| Annual Revenue (2025)(Billion USD) | $12.6B | — | — |
| YoY Revenue Growth (2025)(Percent) | 8.3% | — | — |
| Gross Margin Trend (Q4 2025)(Basis Points) | Up 90bps YoY | — | — |
All figures sourced from publicly available data. Last updated May 2026.
Key Differences
Chewy
Attribute
Petsmart
Online-first with auto-ship focus🏆
Primary Business Model
Physical stores with online options
Extensive specialized diets🏆
Dietary Product Options
Standard selection
None
In-Store Services
Grooming, training, veterinary care
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