Amazon vs Chewy: Pet Supplies E-Commerce Comparison
A
Amazon
Global e-commerce marketplace with 2-day Prime shipping and seller verification.
General pet owners wanting convenient bundled shopping, Prime members needing fast delivery, and those who prefer lower free shipping minimums
VS
C
Chewy
Online-only pet supply retailer specializing in home delivery with subscriptions, largest product catalog, and pet pharmacy services.
Dedicated pet owners, specialty pet households, those seeking expert product guidance, and autoship-savvy customers planning recurring purchases
Short Answer
Chewy dominates pet supplies with specialized inventory and faster delivery (1-3 days) but requires $49 minimum for free shipping, while Amazon offers broader product selection and lower shipping thresholds but has less curated pet-specific expertise.
Our Verdict
AI-assistedChoose Amazon if you want the lowest shipping threshold ($35), broader general product selection, and occasional bundle deals across pet and non-pet categories. Choose Chewy if you own specialty pets, seek specialized pet nutrition advice, want the #1-ranked pet supplies retailer by market value, and don't mind the $49 free shipping minimum—their 1-3 day delivery and pet-focused inventory justify the higher threshold for dedicated pet owners.
Was this verdict helpful?
Thanks — we'll use this to improve our verdicts.
Amazon8.8
6.3Chewy
Choose Amazon if
General pet owners wanting convenient bundled shopping, Prime members needing fast delivery, and those who prefer lower free shipping minimums
Choose Chewy if
Dedicated pet owners, specialty pet households, those seeking expert product guidance, and autoship-savvy customers planning recurring purchases
Track this comparison
Get notified when prices change, new specs ship, or our verdict updates.
Triggers: price change new spec verdict update
No spam. Stop anytime.
Key Differences at a Glance
🔹
Free Shipping Minimum: Amazon wins ($35 vs $49)
🔹
Pet Supplies Market Leadership (2025 GMV): Chewy wins (#1 online pet store in US vs Secondary player)
🔹
Standard Delivery Time (Non-Perishable Pet Supplies): 1-2 days (Prime members) vs 1-3 days
Key Facts & Figures
| Metric | Amazon | Chewy | Diff |
|---|---|---|---|
| Annual Revenue(USD billions) | $514 Billion | — | — |
| Market Cap(USD) | $1.8 Trillion | — | — |
| Global User Base(millions) | 240+ Prime members + broader reach | — | — |
| Seller Commission Rate(%) | 15% base commission | — | — |
| Annual Gross Merchandise Value (GMV)(billions USD) | $638 billion | — | — |
| Mobile App Downloads (All-Time)(millions) | 500+ million | — | — |
| Market Dominance Share(%) | 40% US e-commerce market share | — | — |
| Company Market Capitalization(trillions USD) | $2.36 trillion (July 2026) | — | — |
| Fulfillment Cost (FBA/Self)(% of sale) | 15-25% (FBA included) | — | — |
| User Base Growth Rate (YoY)(%) | 8-10% annual growth | — | — |
| Prime/Membership Benefits(members) | 240 million Prime members | — | — |
| Average Shipping Time(days) | 1-2 days (Prime) | — | — |
| Market Share (E-Commerce)(%) | 40% global e-commerce market share | — | — |
| Annual Revenue (2025)(Billion USD) | $638B (e-commerce only) | $12.6B | +4963% |
| Subscription/Membership Base(Millions) | 240M+ Prime members | Autoship subscribers (undisclosed estimate: 5-10M) | — |
| YoY Revenue Growth (2025)(Percent) | 12-15% (estimated) | 8.3% | +63% |
| Gross Margin Trend (Q4 2025)(Basis Points) | Industry average ~40-45% | Up 90bps YoY | — |
| Prime Members(millions) | 220+ | — | — |
| Ad Revenue (2026)(billion USD) | $68.5 | — | — |
| Prime Day 2026 Revenue(billion USD) | $24.1 | — | — |
| AI Rufus Interaction Growth(percent) | +210% | — | — |
| Free Shipping Minimum(USD) | $35 | $49 | -29% |
| Standard Non-Perishable Pet Delivery Time(days) | 1-2 days (Prime) | 1-3 days | -25% |
| Pet-Specific Product SKU Count(SKUs) | ~50,000-100,000 (estimated pet section) | ~1,500,000 | -95% |
| Total Product Categories(categories) | 500+ million SKUs across all categories | Pet supplies only | — |
| 2025 Pet Supplies Market Position (GMV Rank)(rank) | Not #1 in pet supplies | #1 online pet retailer | — |
| Return Window (Standard Pet Supplies)(days) | 30 days (standard Amazon) | 30 days (unless otherwise stated) | — |
| Commission Fee (Per Transaction)(%) | 8-45% + 30-50% FBA | — | — |
| Monthly Base Cost(USD) | $0 (pay per sale) | — | — |
| Built-in Customer Base(millions) | 300+ active customers | — | — |
| Average Time to First Sale(days) | 3-7 days (instant access) | — | — |
| Brand Customization Level(scale 1-10) | Minimal (2/10) | — | — |
| Customer Data Access(percentage) | 0% customer data; Amazon owns relationship | — | — |
| Payment Gateway Options(count) | 1 (Amazon Pay only) | — | — |
| Active Users (2026)(millions) | Amazon 380 million | — | — |
| Avg Product Price(USD) | $15-50 | — | — |
| Standard Shipping Time(days) | 5-7 days | — | — |
| Avg Customer Rating(stars) | 4.1/5 | — | — |
| Premium Membership Cost($) | Prime $139 | — | — |
| Total Active Product Listings(millions) | 300+ million | — | — |
| Number of Active Sellers(millions) | 2+ million | — | — |
| Standard Shipping Time (Domestic)(days) | 2 days (Prime) | — | — |
| Prime/Premium Subscription Cost(USD/year) | $139/year (Prime) | — | — |
| Average Customer Rating System(stars) | 4.4/5 average seller rating | — | — |
| Mobile App Downloads(millions) | 2.5 billion downloads | — | — |
| Handmade/Artisanal Product Percentage(%) | <2% handmade items | — | — |
| Annual Revenue (2025)(USD billions) | $575 billion | — | — |
| Global Physical Store Locations(stores) | 0 stores | — | — |
| Product SKU Count(products) | 300+ million | — | — |
| Average Standard Delivery Time(business days) | 1-2 days (Prime) | — | — |
| Entry Membership Cost(USD per year) | $139 | — | — |
| Customer Product Reviews Published(millions) | 250+ million | — | — |
| Renewable Energy Usage(percentage) | 85% | — | — |
| Year Created/Founded | 1994 | — | — |
| Global User Base(millions) | 150+ million customers | — | — |
| AWS Cloud Market Share(%) | 32% | — | — |
| Employees(count) | 1.5 million | — | — |
| Package/Service Ecosystem(count) | 200+ AWS services | — | — |
| Market Capitalization(USD trillions) | 2.1 trillion | — | — |
| Total Product Selection(SKUs) | 500,000+ | — | — |
| Average Price Markup vs Wholesale(%) | 20-30% markup | — | — |
| Standard Shipping Delivery Time(business days) | 1-2 days (Prime) | — | — |
| Grooming Service Availability(locations) | 0 locations | — | — |
| Subscribe & Save Discount(%) | 5-20% discount | — | — |
| Physical Store Locations (US)(count) | 0 physical stores (online only) | — | — |
| Physical Store Count(locations) | 0 | — | — |
| Average Product Price Index(% difference from market average) | -12% | — | — |
| Product Selection(estimated items) | 2,000,000+ | — | — |
| Standard Shipping Time(business days) | 1-2 days (Prime) | — | — |
| Loyalty Program Cost(USD per year) | $139 | — | — |
| Customer Review Rating(out of 5 stars) | 4.4 | — | — |
| Average Shipping Speed(days) | 2-3 days (Prime) | — | — |
| Return Window(days) | 30 days | — | — |
| Average Product Price Index (baseline=100)(relative price) | 100 | — | — |
| Product Description Accuracy Rate(%) | 96% | — | — |
| Active Global Users(millions) | 150M | — | — |
| Prime/Membership Cost(USD/year) | $139 | — | — |
| Non-Delivery/Lost Package Rate(%) | 0.3% | — | — |
| Autoship Subscription Discount(%) | Up to 35% | Up to 35% | — |
| Product Catalog Size(SKUs) | ~100,000 | ~100,000 | — |
| Physical Store Locations(stores) | 0 (online-only) | 0 (online-only) | — |
| Standard Shipping Threshold(USD) | $35 for free shipping | $35 for free shipping | — |
| Average Shipping Time(days) | 1-2 days standard | 1-2 days standard | — |
| Annual Revenue (2024)(USD Billions) | $8.9B | $8.9B | — |
| Customer Satisfaction Rating(stars out of 5) | 4.6/5 (Trustpilot) | 4.6/5 (Trustpilot) | — |
All figures sourced from publicly available data. Last updated Jun 2026.
Key Differences
Amazon
Attribute
Chewy
$35🏆
Free Shipping Minimum
$49
Secondary player
Pet Supplies Market Leadership (2025 GMV)
#1 online pet store in US🏆
1-2 days (Prime members)
Standard Delivery Time (Non-Perishable Pet Supplies)
1-3 days
General marketplace approach
Pet-Specific Product Curation
Specialized pet inventory🏆
30 days standard
Return Window (Pet Supplies)
30 days unless stated otherwise
~500+ million SKUs across all categories🏆
Product Selection Breadth
~1.5 million pet-specific SKUs
Limited pet-specific discounts
Autoship Subscription Discount Available
Yes, recurring savings🏆
Free Shipping Minimum
Amazon
$35🏆
Chewy
$49
Pet Supplies Market Leadership (2025 GMV)
Amazon
Secondary player
Chewy
#1 online pet store in US🏆
Standard Delivery Time (Non-Perishable Pet Supplies)
Amazon
1-2 days (Prime members)
Chewy
1-3 days
Pet-Specific Product Curation
Amazon
General marketplace approach
Chewy
Specialized pet inventory🏆
Return Window (Pet Supplies)
Amazon
30 days standard
Chewy
30 days unless stated otherwise
Product Selection Breadth
Amazon
~500+ million SKUs across all categories🏆
Chewy
~1.5 million pet-specific SKUs
Autoship Subscription Discount Available
Amazon
Limited pet-specific discounts
Chewy
Yes, recurring savings🏆
Full Comparison
| Attribute | Amazon | Chewy |
|---|---|---|
| Annual Revenue(USD billions) | $514 Billion | — |
| Annual Revenue(USD billions) | $575 billion (2025) | — |
| Market Capitalization(USD trillions) | 2.1 trillion | — |
| 2026 Projected Annual Sales(Billion USD) | $13.60-$13.75B | — |
| Stock Price (April 2026)(USD) | $27.04 | — |
Show 1 more attributeMarket Cap(Billion USD) $11.3B — | ||
| Market Cap(USD) | $1.8 Trillion | — |
| Global User Base(millions) | 240+ Prime members + broader reach | — |
| Mobile App Downloads (All-Time)(millions) | 500+ million | — |
| Seller Commission Rate(%) | 15% base commission | — |
| Fulfillment Cost (FBA/Self)(% of sale) | 15-25% (FBA included) | — |
| Commission Fee (Per Transaction)(%) | 8-45% + 30-50% FBA | — |
| Annual Gross Merchandise Value (GMV)(billions USD) | $638 billion | — |
| Active Global Users(millions) | 150M | — |
| Market Dominance Share(%) | 40% US e-commerce market share | — |
| Market Share (E-Commerce)(%) | 40% global e-commerce market share | — |
| AWS Cloud Market Share(%) | 32% | — |
| Company Market Capitalization(trillions USD) | $2.36 trillion (July 2026) | — |
| User Base Growth Rate (YoY)(%) | 8-10% annual growth | — |
| Prime/Membership Members(millions) | 220 million Prime members | — |
| Subscription/Membership Base(Millions) | 240M+ Prime members | Autoship subscribers (undisclosed estimate: 5-10M) |
| Physical Store Locations(count) | 500+ Amazon Go/Fresh stores | — |
| Global Physical Store Locations(stores) | 0 stores | — |
| Physical Store Count(locations) | 0 | — |
| Average Delivery Speed(days) | Same-day to 1 day (Prime) | — |
| Return Window(days) | 30 days (standard) | — |
| Annual Membership Cost(USD) | $139 per year | — |
| Furniture Pricing Advantage(%) | Competitive on items under $50 | — |
| Monthly Base Cost(USD) | $0 (pay per sale) | — |
| Avg Product Price(USD) | $15-50 | — |
| Premium Membership Cost($) | Prime $139 | — |
Show 10 more attributesPrime/Premium Subscription Cost(USD/year) $139/year (Prime) — Average Furniture Price Range(USD) $150-$1,200 — Average Price Markup vs Wholesale(%) 20-30% markup — Subscribe & Save Discount(%) 5-20% discount — Average Product Price Index(% difference from market average) -12% — Average Product Price Index (baseline=100)(relative price) 100 — Prime/Membership Cost(USD/year) $139 — Price Consistency Year-Round(Rating) Highly consistent — Autoship Subscription Discount(%) Up to 35% — Standard Shipping Threshold(USD) $35 for free shipping — | ||
| Annual Revenue(billions USD) | $638 billion | — |
| Annual Revenue (2025)(Billion USD) | $638B (e-commerce only) | $12.6B |
| Market Capitalization(trillions USD) | $2,360B | $11.3B |
| YoY Revenue Growth (2025)(Percent) | 12-15% (estimated) | 8.3% |
| Gross Margin Trend (Q4 2025)(Basis Points) | Industry average ~40-45% | Up 90bps YoY |
| Prime/Membership Benefits(members) | 240 million Prime members | — |
| Loyalty Program Cost(USD per year) | $139 | — |
| Average Shipping Time(days) | 1-2 days (Prime) | — |
| Average Standard Delivery Time(business days) | 1-2 days (Prime) | — |
| Average Shipping Speed(days) | 2-3 days (Prime) | — |
| Home Goods Focus(%) | Multi-category general retailer | — |
| Design Curation Tools | Basic category and keyword filters | — |
| In-House Brands(count) | Limited home furniture brands | — |
| Product Category Focus | All categories (diversified) | Pet supplies only (specialized) |
| Specialty Pet Food Availability (Exotic/Medical Diets)(inventory depth) | Limited; depends on seller listings | Extensive specialized inventory |
| Autoship/Subscription Discount Range(Percent) | 5-20% on Subscribe & Save | Up to 35% on recurring orders |
| Geographic Coverage(states) | 190+ countries and territories | Primarily US + select markets (estimated 5-10) |
| Prime Members(millions) | 220+ | — |
| Ad Revenue (2026)(billion USD) | $68.5 | — |
| Physical Locations(stores) | Limited | — |
| AI Shopping Assistant(users) | Rufus 250M users | — |
| AI Rufus Interaction Growth(percent) | +210% | — |
| Prime Day 2026 Revenue(billion USD) | $24.1 | — |
| In-Person Support(availability) | Online support only | — |
| Free Shipping Minimum(USD) | $35 | $49 |
| Standard Non-Perishable Pet Delivery Time(days) | 1-2 days (Prime) | 1-3 days |
| Standard Shipping Time (Domestic)(days) | 2 days (Prime) | — |
| Pet-Specific Product SKU Count(SKUs) | ~50,000-100,000 (estimated pet section) | ~1,500,000 |
| Total Product Categories(categories) | 500+ million SKUs across all categories | Pet supplies only |
| Product Selection(estimated items) | 2,000,000+ | — |
| 2025 Pet Supplies Market Position (GMV Rank)(rank) | Not #1 in pet supplies | #1 online pet retailer |
| Return Window (Standard Pet Supplies)(days) | 30 days (standard Amazon) | 30 days (unless otherwise stated) |
| Autoship Subscription Discounts(percent) | Limited pet-specific subscriptions | Yes, available on recurring purchases |
| Built-in Customer Base(millions) | 300+ active customers | — |
| Average Time to First Sale(days) | 3-7 days (instant access) | — |
| Brand Customization Level(scale 1-10) | Minimal (2/10) | — |
| Customer Data Access(percentage) | 0% customer data; Amazon owns relationship | — |
| Payment Gateway Options(count) | 1 (Amazon Pay only) | — |
| Product Listing Limits(count) | Varies by category and account tier | — |
| Active Users (2026)(millions) | Amazon 380 million | — |
| Annual Revenue (2024)(USD Billions) | $8.9B | — |
| Standard Shipping Time(days) | 5-7 days | — |
| Standard Shipping Delivery Time(business days) | 1-2 days (Prime) | — |
| Standard Shipping Time(business days) | 1-2 days (Prime) | — |
| Product Categories(count) | 30+ main categories | — |
| Product SKU Count(products) | 300+ million | — |
| Total Product Selection(SKUs) | 500,000+ | — |
| Product Catalog Size(SKUs) | ~100,000 | — |
| Avg Customer Rating(stars) | 4.1/5 | — |
| Customer Satisfaction Rating(stars out of 5) | 4.6/5 (Trustpilot) | — |
| Seller Verification(text) | Strict vetting, A9 quality standards | — |
| Total Active Product Listings(millions) | 300+ million | — |
| Number of Active Sellers(millions) | 2+ million | — |
| Average Customer Rating System(stars) | 4.4/5 average seller rating | — |
| Mobile App Downloads(millions) | 2.5 billion downloads | — |
| Handmade/Artisanal Product Percentage(%) | <2% handmade items | — |
| Annual Revenue (2025)(USD billions) | $575 billion | — |
| Entry Membership Cost(USD per year) | $139 | — |
| Customer Product Reviews Published(millions) | 250+ million | — |
| Renewable Energy Usage(percentage) | 85% | — |
| Year Created/Founded | 1994 | — |
| Global User Base(millions) | 150+ million customers | — |
| Employees(count) | 1.5 million | — |
| Package/Service Ecosystem(count) | 200+ AWS services | — |
| Licensing Model | Proprietary (freemium model) | — |
| Grooming Service Availability(locations) | 0 locations | — |
| Prescription Pharmacy Services(availability) | Not offered; external pharmacy required | — |
| Training Classes Availability(program status) | Not offered | — |
| In-Store Grooming Services(availability) | Not available | — |
| Professional Veterinarians(on-staff) | No | — |
Show 1 more attributeIn-Store Grooming Available No — | ||
| Physical Store Locations (US)(count) | 0 physical stores (online only) | — |
| Customer Review Rating(out of 5 stars) | 4.4 | — |
| Return Window(days) | 30 days | — |
| Product Description Accuracy Rate(%) | 96% | — |
| Non-Delivery/Lost Package Rate(%) | 0.3% | — |
| Data Privacy Compliance(text) | GDPR/CCPA Compliant | — |
| Primary Shopping Channel | Online/Auto-ship | — |
| In-Store Services Availability(Services) | None | — |
| Dietary Product Variety(Rating) | Extensive specialized options | — |
| Charitable Commitment(Million USD (3-year commitment)) | Not publicly disclosed | — |
| Physical Store Locations(stores) | 0 (online-only) | — |
| Average Shipping Time(days) | 1-2 days standard | — |
Amazon
Chewy
Annual Revenue(USD billions)
$514 Billion
—
Annual Revenue(USD billions)
$575 billion (2025)
—
Market Capitalization(USD trillions)
2.1 trillion
—
2026 Projected Annual Sales(Billion USD)
$13.60-$13.75B
—
Stock Price (April 2026)(USD)
$27.04
—
Show 1 more attribute
Market Cap(Billion USD)
$11.3B
—
Market Cap(USD)
$1.8 Trillion
—
Global User Base(millions)
240+ Prime members + broader reach
—
Mobile App Downloads (All-Time)(millions)
500+ million
—
Seller Commission Rate(%)
15% base commission
—
Fulfillment Cost (FBA/Self)(% of sale)
15-25% (FBA included)
—
Commission Fee (Per Transaction)(%)
8-45% + 30-50% FBA
—
Annual Gross Merchandise Value (GMV)(billions USD)
$638 billion
—
Active Global Users(millions)
150M
—
Market Dominance Share(%)
40% US e-commerce market share
—
Market Share (E-Commerce)(%)
40% global e-commerce market share
—
AWS Cloud Market Share(%)
32%
—
Company Market Capitalization(trillions USD)
$2.36 trillion (July 2026)
—
User Base Growth Rate (YoY)(%)
8-10% annual growth
—
Prime/Membership Members(millions)
220 million Prime members
—
Subscription/Membership Base(Millions)
240M+ Prime members
Autoship subscribers (undisclosed estimate: 5-10M)
Physical Store Locations(count)
500+ Amazon Go/Fresh stores
—
Global Physical Store Locations(stores)
0 stores
—
Physical Store Count(locations)
0
—
Average Delivery Speed(days)
Same-day to 1 day (Prime)
—
Return Window(days)
30 days (standard)
—
Annual Membership Cost(USD)
$139 per year
—
Furniture Pricing Advantage(%)
Competitive on items under $50
—
Monthly Base Cost(USD)
$0 (pay per sale)
—
Avg Product Price(USD)
$15-50
—
Premium Membership Cost($)
Prime $139
—
Show 10 more attributes
Prime/Premium Subscription Cost(USD/year)
$139/year (Prime)
—
Average Furniture Price Range(USD)
$150-$1,200
—
Average Price Markup vs Wholesale(%)
20-30% markup
—
Subscribe & Save Discount(%)
5-20% discount
—
Average Product Price Index(% difference from market average)
-12%
—
Average Product Price Index (baseline=100)(relative price)
100
—
Prime/Membership Cost(USD/year)
$139
—
Price Consistency Year-Round(Rating)
Highly consistent
—
Autoship Subscription Discount(%)
Up to 35%
—
Standard Shipping Threshold(USD)
$35 for free shipping
—
Annual Revenue(billions USD)
$638 billion
—
Annual Revenue (2025)(Billion USD)
$638B (e-commerce only)
$12.6B
Market Capitalization(trillions USD)
$2,360B
$11.3B
YoY Revenue Growth (2025)(Percent)
12-15% (estimated)
8.3%
Gross Margin Trend (Q4 2025)(Basis Points)
Industry average ~40-45%
Up 90bps YoY
Prime/Membership Benefits(members)
240 million Prime members
—
Loyalty Program Cost(USD per year)
$139
—
Average Shipping Time(days)
1-2 days (Prime)
—
Average Standard Delivery Time(business days)
1-2 days (Prime)
—
Average Shipping Speed(days)
2-3 days (Prime)
—
Home Goods Focus(%)
Multi-category general retailer
—
Design Curation Tools
Basic category and keyword filters
—
In-House Brands(count)
Limited home furniture brands
—
Product Category Focus
All categories (diversified)
Pet supplies only (specialized)
Specialty Pet Food Availability (Exotic/Medical Diets)(inventory depth)
Limited; depends on seller listings
Extensive specialized inventory
Autoship/Subscription Discount Range(Percent)
5-20% on Subscribe & Save
Up to 35% on recurring orders
Geographic Coverage(states)
190+ countries and territories
Primarily US + select markets (estimated 5-10)
Prime Members(millions)
220+
—
Ad Revenue (2026)(billion USD)
$68.5
—
Physical Locations(stores)
Limited
—
AI Shopping Assistant(users)
Rufus 250M users
—
AI Rufus Interaction Growth(percent)
+210%
—
Prime Day 2026 Revenue(billion USD)
$24.1
—
In-Person Support(availability)
Online support only
—
Free Shipping Minimum(USD)
$35
$49
Standard Non-Perishable Pet Delivery Time(days)
1-2 days (Prime)
1-3 days
Standard Shipping Time (Domestic)(days)
2 days (Prime)
—
Pet-Specific Product SKU Count(SKUs)
~50,000-100,000 (estimated pet section)
~1,500,000
Total Product Categories(categories)
500+ million SKUs across all categories
Pet supplies only
Product Selection(estimated items)
2,000,000+
—
2025 Pet Supplies Market Position (GMV Rank)(rank)
Not #1 in pet supplies
#1 online pet retailer
Return Window (Standard Pet Supplies)(days)
30 days (standard Amazon)
30 days (unless otherwise stated)
Autoship Subscription Discounts(percent)
Limited pet-specific subscriptions
Yes, available on recurring purchases
Built-in Customer Base(millions)
300+ active customers
—
Average Time to First Sale(days)
3-7 days (instant access)
—
Brand Customization Level(scale 1-10)
Minimal (2/10)
—
Customer Data Access(percentage)
0% customer data; Amazon owns relationship
—
Payment Gateway Options(count)
1 (Amazon Pay only)
—
Product Listing Limits(count)
Varies by category and account tier
—
Active Users (2026)(millions)
Amazon 380 million
—
Annual Revenue (2024)(USD Billions)
$8.9B
—
Standard Shipping Time(days)
5-7 days
—
Standard Shipping Delivery Time(business days)
1-2 days (Prime)
—
Standard Shipping Time(business days)
1-2 days (Prime)
—
Product Categories(count)
30+ main categories
—
Product SKU Count(products)
300+ million
—
Total Product Selection(SKUs)
500,000+
—
Product Catalog Size(SKUs)
~100,000
—
Avg Customer Rating(stars)
4.1/5
—
Customer Satisfaction Rating(stars out of 5)
4.6/5 (Trustpilot)
—
Seller Verification(text)
Strict vetting, A9 quality standards
—
Total Active Product Listings(millions)
300+ million
—
Number of Active Sellers(millions)
2+ million
—
Average Customer Rating System(stars)
4.4/5 average seller rating
—
Mobile App Downloads(millions)
2.5 billion downloads
—
Handmade/Artisanal Product Percentage(%)
<2% handmade items
—
Annual Revenue (2025)(USD billions)
$575 billion
—
Entry Membership Cost(USD per year)
$139
—
Customer Product Reviews Published(millions)
250+ million
—
Renewable Energy Usage(percentage)
85%
—
Year Created/Founded
1994
—
Global User Base(millions)
150+ million customers
—
Employees(count)
1.5 million
—
Package/Service Ecosystem(count)
200+ AWS services
—
Licensing Model
Proprietary (freemium model)
—
Grooming Service Availability(locations)
0 locations
—
Prescription Pharmacy Services(availability)
Not offered; external pharmacy required
—
Training Classes Availability(program status)
Not offered
—
In-Store Grooming Services(availability)
Not available
—
Professional Veterinarians(on-staff)
No
—
Show 1 more attribute
In-Store Grooming Available
No
—
Physical Store Locations (US)(count)
0 physical stores (online only)
—
Customer Review Rating(out of 5 stars)
4.4
—
Return Window(days)
30 days
—
Product Description Accuracy Rate(%)
96%
—
Non-Delivery/Lost Package Rate(%)
0.3%
—
Data Privacy Compliance(text)
GDPR/CCPA Compliant
—
Primary Shopping Channel
Online/Auto-ship
—
In-Store Services Availability(Services)
None
—
Dietary Product Variety(Rating)
Extensive specialized options
—
Charitable Commitment(Million USD (3-year commitment))
Not publicly disclosed
—
Physical Store Locations(stores)
0 (online-only)
—
Average Shipping Time(days)
1-2 days standard
—
Visual Comparison
Side-by-side comparison of numeric attributes
Pros & Cons
Amazon
5 pros3 cons
Pros
- $35 free shipping threshold (vs. Chewy's $49)
- Prime membership includes same-day or next-day delivery in major metros
- 500M+ SKUs across all categories for one-stop shopping
- Competitive pricing on commodity pet items like basic kibble and toys
- Integrated with Amazon Fresh for grocery + pet supplies bundling
Cons
- Pet products not curated by specialists; quality varies by seller
- Less inventory for specialty diets, exotic pet supplies, and premium brands
- Return policies vary by third-party sellers, not standardized pet care guidance
Chewy
5 pros3 cons
Pros
- #1 online pet store by e-commerce GMV in the United States (2025)
- 1-3 day delivery standard on non-perishable pet supplies
- 1.5M+ pet-specific SKUs including specialty diets, exotic pet supplies, and premium brands
- Autoship subscriptions with recurring discounts for scheduled deliveries
- Expert pet community resources and veterinary-backed product curation
Cons
- $49 free shipping minimum (40% higher than Amazon's $35)
- No general merchandise—limited to pet supplies, so multi-category shopping requires multiple retailers
- Perishable items (fresh pet food) have shorter return windows and handling requirements
Frequently Asked Questions
Both platforms deliver pet supplies in 1-3 days for standard orders. Amazon Prime members in major metros can get same-day or next-day delivery, which edges out Chewy's standard 1-3 day window. However, Chewy's delivery is consistently fast without requiring a paid membership, while Amazon's speed advantage is limited to Prime subscribers ($139/year).
Resources & Learn More
Dive deeper with these curated resources
Wikipedia
Related Comparisons
C
A
Chewy vs Amazon
products
P
A
Python vs Amazon
general
A
W
Amazon vs Walmart
companies
A
e
Amazon vs eBay
ecommerce
A
T
Amazon vs Target
retail
A
W
Amazon vs Wayfair
products
B
A
Best Buy vs Amazon
products
C
P
Chewy vs PetSmart
products
T
A
Temu vs Amazon
products
A
E
Amazon vs Etsy
companies
I
A
IKEA vs Amazon
companies
P
A
PetSmart vs Amazon for Pet Supplies
brands
Browse Categories
People Also Compare
Last updated: May 3, 2026AI generated