companies
Amazon vs Best Buy 2026: Prices, Selection & Service
Amazon dominates in selection (300M+ products vs 150K SKUs), price, and convenience with Prime 2-day shipping, while Best Buy excels in in-store expertise, same-day pickup, and hands-on product testing for electronics.
A
Amazon
Global e-commerce and cloud computing giant with 300M+ products and Prime membership benefits.
Budget-conscious shoppers, convenience seekers, those needing wide selection, and Prime members buying multiple categories annually
Score63%
VS
Best Buy
Leading U.S. electronics retailer with 1,000+ physical stores offering expert support and same-day services.
Electronics enthusiasts needing expert consultation, customers wanting immediate product availability, those requiring in-store installation/repair, and shoppers who prefer hands-on evaluation
Score63%
Quick Answer
AI SummaryAmazon dominates in selection (300M+ products vs 150K SKUs), price, and convenience with Prime 2-day shipping, while Best Buy excels in in-store expertise, same-day pickup, and hands-on product testing for electronics.
Our Verdict
AI-assistedChoose Amazon if you value selection, competitive pricing, extended return windows, and convenient home delivery across all product categories. Choose Best Buy if you need immediate product availability, in-person expert consultation for electronics, same-day pickup options, and hands-on testing before purchase — making it superior for tech shoppers who want physical store support.
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A
Amazon
8.2/10
Best Buy
6.8/10
A
Choose Amazon if
Best pickBudget-conscious shoppers, convenience seekers, those needing wide selection, and Prime members buying multiple categories annually
Choose Best Buy if
Electronics enthusiasts needing expert consultation, customers wanting immediate product availability, those requiring in-store installation/repair, and shoppers who prefer hands-on evaluation
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Key Differences at a Glance
- Product Selection:✓ Amazon wins(300+ million products vs ~150,000 in-store SKUs)
- Average Shipping Speed (Prime/Standard):✓ Amazon wins(1-2 days (Prime) vs 3-5 days standard)
- Same-Day Pickup Availability:✓ Best Buy wins(1,000+ locations nationwide vs Limited to select metros)
Key Facts & Figures
214 numeric metrics compared
| Metric | Amazon | Best Buy | Ratio |
|---|---|---|---|
| Market Cap(USD) | $1.8 Trillion | — | — |
| Global User Base(millions) | 240+ Prime members + broader reach | — | — |
| Seller Commission Rate(%) | 15% base commission | — | — |
| Annual Gross Merchandise Value (GMV)(billions USD) | $638 billion | — | — |
| Mobile App Downloads (All-Time)(millions) | 500+ million | — | — |
| Market Dominance Share(%) | 40% US e-commerce market share | — | — |
| Company Market Capitalization(trillions USD) | $2.36 trillion (July 2026) | — | — |
| Fulfillment Cost (FBA/Self)(% of sale) | 15-25% (FBA included) | — | — |
| User Base Growth Rate (YoY)(%) | 8-10% annual growth | — | — |
| Prime/Membership Benefits(members) | 240 million Prime members | — | — |
| Average Shipping Time(days) | 1-2 days (Prime) | — | — |
| Market Share (E-Commerce)(%) | 40% global e-commerce market share | — | — |
| Annual Revenue (2025)(Billion USD) | $638B (e-commerce only) | — | — |
| Subscription/Membership Base(Millions) | 240M+ Prime members | — | — |
| YoY Revenue Growth (2025)(Percent) | 12-15% (estimated) | — | — |
| Prime Members(millions) | 220+ | None | |
| Ad Revenue (2026)(billion USD) | $68.5 | Not disclosed | — |
| Physical Locations(stores) | Limited | 1,000+ | — |
| Prime Day 2026 Revenue(billion USD) | $24.1 | N/A | — |
| AI Rufus Interaction Growth(percent) | +210% | N/A | — |
| Free Shipping Minimum(USD) | $35 | — | — |
| Standard Non-Perishable Pet Delivery Time(days) | 1-2 days (Prime) | — | — |
| Pet-Specific Product SKU Count(SKUs) | ~50,000-100,000 (estimated pet section) | — | — |
| Total Product Categories(categories) | 500+ million SKUs across all categories | — | — |
| Return Window (Standard Pet Supplies)(days) | 30 days (standard Amazon) | — | — |
| Commission Fee (Per Transaction)(%) | 8-45% + 30-50% FBA | — | — |
| Monthly Base Cost(USD) | $0 (pay per sale) | — | — |
| Built-in Customer Base(millions) | 300+ active customers | — | — |
| Average Time to First Sale(days) | 2 days (FBA enabled) | — | — |
| Brand Customization Level(scale 1-10) | Minimal (2/10) | — | — |
| Customer Data Access(percentage) | 0% customer data; Amazon owns relationship | — | — |
| Payment Gateway Options(count) | 1 (Amazon Pay only) | — | — |
| Active Users (2026)(millions) | Amazon 380 million | — | — |
| Avg Product Price(USD) | $15-50 | — | — |
| Standard Shipping Time(days) | 5-7 days | — | — |
| Avg Customer Rating(stars) | 4.1/5 | — | — |
| Premium Membership Cost($) | Prime $139 | — | — |
| Number of Active Sellers(millions) | 2+ million | — | — |
| Standard Shipping Time (Domestic)(days) | 2 days (Prime) | — | — |
| Prime/Premium Subscription Cost(USD/year) | $139/year (Prime) | — | — |
| Average Customer Rating System(stars) | 4.4/5 average seller rating | — | — |
| Mobile App Downloads(millions) | 2.5 billion downloads | — | — |
| Handmade/Artisanal Product Percentage(%) | <2% handmade items | — | — |
| Annual Revenue (2025)(USD billions) | $575 billion | $42.3 | |
| Global Physical Store Locations(stores) | 0 stores | — | — |
| Product SKU Count(SKUs) | ~350 million | — | — |
| Average Standard Delivery Time(days) | 2 days (Prime) / 5-7 days (standard) | — | — |
| Entry Membership Cost(USD per year) | $139 | — | — |
| Customer Product Reviews Published(millions) | 250+ million | — | — |
| Renewable Energy Usage(percentage) | 85% | — | — |
| Year Created/Founded | 1994 | — | — |
| Global User Base(millions) | 150+ million customers | — | — |
| AWS Cloud Market Share(percent) | 32% | — | — |
| Employees(count) | 1.5 million | — | — |
| Package/Service Ecosystem(count) | 200+ AWS services | — | — |
| Market Capitalization(USD) | 2.1 trillion | — | — |
| Total Product Selection(number of SKUs) | 500,000+ | — | — |
| Average Price Markup vs Wholesale(%) | 20-30% markup | — | — |
| Standard Shipping Delivery Time(business days) | 1-2 days (Prime) | — | — |
| Grooming Service Availability(locations) | 0 locations | — | — |
| Physical Store Locations (US)(locations) | 0 | — | — |
| Average Product Price Index(% difference from market average) | -12% | — | — |
| Product Selection(items) | 2,000,000+ | — | — |
| Loyalty Program Cost(USD per year) | $139 | — | — |
| Customer Review Rating(out of 5 stars) | 4.4 | — | — |
| Average Shipping Speed(days) | 2-3 days (Prime) | — | — |
| Average Product Price Index (baseline=100)(relative price) | 100 | — | — |
| Product Description Accuracy Rate(%) | 96% | — | — |
| Active Global Users(millions) | 150M | — | — |
| Non-Delivery/Lost Package Rate(%) | 0.3% | — | — |
| Annual Revenue(USD Billions) | $575B (2024) | — | — |
| Standard Delivery Time(days) | 1-2 days (Prime) | — | — |
| US Grocery Market Share(%) | 2.1% | — | — |
| Estimated Active Users(millions) | 310M | — | — |
| Available Product SKUs(millions) | 300M+ | — | — |
| Customer Satisfaction Score(out of 5) | 68/100 | — | — |
| Physical Store Count(locations) | 0 (e-commerce only) | — | — |
| Product Catalog Size(SKUs) | 798 million | — | — |
| Membership Cost (Annual)(USD) | $139 (Prime basic tier) | — | — |
| Operating Margin(%) | 7.2% | — | — |
| Member Renewal Rate(percent) | ~85% (estimated) | — | — |
| Median Delivery Time(days) | 1-2 days (Prime members in metro areas) | — | — |
| Number of Beauty Brands(brands) | 500+ brands | — | — |
| Average Price Difference on Beauty Products(% below MSRP) | 10-25% discount below MSRP | — | — |
| Product Return Window(days) | 30 days | — | — |
| Free Samples per Purchase(samples) | 0 | — | — |
| Fastest Delivery Speed (Prime/Premium)(business days) | Same-day or 1-day with Prime | — | — |
| Loyalty Rewards Earn Rate(% cash back) | Varies; typically 1-5% with Prime | — | — |
| Total Product Categories(categories) | 40+ categories | — | — |
| Total Annual Revenue(USD (billions)) | $575 billion | — | — |
| US E-commerce Market Share(%) | 41% | — | — |
| Annual Membership Cost (Standard Plan)(USD) | $139 (Prime) | — | — |
| Cloud/Tech Services Revenue(USD (billions)) | $88 billion (AWS) | — | — |
| Estimated Available Products(millions) | 300+ million | — | — |
| Average Delivery Time (Standard)(days) | 1-2 days (Prime) | — | — |
| Monthly Active Users(millions) | 2,100 million | — | — |
| Average Product Price(USD) | $25-75 | — | — |
| Buyer Protection Duration(days) | 180 days (A-to-Z Guarantee) | — | — |
| Total Products Available(millions) | 500+ million | — | — |
| Global Annual Revenue (2024)(billion USD) | $575 billion | — | — |
| Prime/Premium Membership Cost(USD/year) | $139/year | — | — |
| Standard Return Window(days) | 30 days | — | — |
| Prime Eligible Items with Two-Day Shipping(millions) | 100+ million items | — | — |
| Average Furniture Delivery Time(weeks) | 2-3 weeks | — | — |
| Free Shipping Threshold (Standard Members)(USD) | $35 (with Prime; $100 without) | — | — |
| Number of Home Brands(brands) | 500+ furniture brands available | — | — |
| Average Beauty Product Price Comparison (Foundation)(USD) | $39 | — | — |
| Number of Beauty Brands Available(brands) | 500+ | — | — |
| Return Window for Members(days) | 30 days | — | — |
| Standard Shipping Time(business days) | 1-2 days with Prime | — | — |
| Prime/Loyalty Annual Cost(USD/year) | $139 (Prime) | — | — |
| Customer Review Average Rating (Beauty Products)(stars) | 4.2 stars | — | — |
| Total Active Product Listings(millions) | 350+ million | — | — |
| Average Shipping Time (Standard)(days) | 1-2 days (Prime) | — | — |
| Prime/Membership Cost (Annual)(USD) | $139/year | — | — |
| Seller Commission/Fees(percent) | Up to 45% (varies by category) | — | — |
| Return Window (Standard Policy)(days) | 30 days standard | — | — |
| Customer Trust Rating(percent) | 91% trust Amazon (2024) | — | — |
| Percentage of Small/Independent Sellers(percent) | 65% third-party sellers (mostly resellers/aggregators) | — | — |
| Pet Category Market Share (U.S. Online)(%) | 18% | — | — |
| Same-Day Delivery Cities(cities) | 3,500 cities (Prime 2-hour) | — | — |
| Free Shipping Threshold(USD) | $35 | — | — |
| Auto-Delivery Maximum Discount(%) | 20% | — | — |
| Customer Service Response Time(hours) | 24-48 hours average | — | — |
| Annual Revenue (2024)(USD billions) | $575B | — | — |
| Total Product Selection(millions) | 300+ million | — | — |
| Prime/Membership Annual Cost(USD) | $139 | — | — |
| Standard Delivery Speed (Prime)(days) | 1-2 days | — | — |
| Same-Day Service Availability(metro areas) | 100+ metro areas (Prime) | — | — |
| 2024 Annual Revenue (US)(billions USD) | $575.5 | — | — |
| Market Valuation (2024)(billions USD) | $2,100+ | — | — |
| Total Product SKUs (Pet Category)(SKUs) | ~50,000 pet products | — | — |
| Auto-Ship Discount Maximum(percent off) | 5-20% Subscribe & Save | — | — |
| Customer Satisfaction Rating(stars (out of 5)) | 89% (J.D. Power 2024) | — | — |
| Market Share (US Pet E-commerce)(percent) | 12% (includes pet products) | — | — |
| Physical Store Locations(count) | 0 pet stores | — | — |
| Online Product Selection(SKUs) | 50,000+ pet listings | — | — |
| Standard Shipping Speed(days) | 1-2 days (Prime members) | — | — |
| Average Price Premium(%) | Baseline (lowest) | — | — |
| Loyalty Program Cash Back(%) | 5% with Prime Visa | — | — |
| Subscribe & Save Discount(%) | Up to 20% discount | — | — |
| Average Customer Review Rating(stars) | 4.2/5 stars | — | — |
| Average Delivery Time (US Standard)(days) | 2-3 days (Prime) | — | — |
| Price Premium vs Temu(%) | 100-150% higher (standard retail markup) | — | — |
| Buyer Protection Success Rate(%) | 94% disputes resolved in buyer favor | — | — |
| Average Customer Review Rating(stars) | 4.2/5 (verified reviews with photo proof) | — | — |
| Product Return/Defect Rate(%) | ~8-12% average return rate | — | — |
| Prime/+ Membership Cost(USD per year) | $139 (Prime) | — | — |
| Refund Processing Time (if approved)(days) | 5-10 business days | — | — |
| Number of Physical Locations(stores) | 0 stores (digital-only) | — | — |
| Average Furniture Price Point(USD) | $400-900 | — | — |
| Market Capitalization(USD Trillions) | $2.1T | — | — |
| Countries with Operations(countries) | 190+ countries | — | — |
| 2024 Total Revenue(USD Billions) | $575.5B | — | — |
| Standard Seller Commission Rate(%) | 15% | — | — |
| Average Delivery Speed (US)(days) | 1-2 days (Prime) | — | — |
| Active Seller Population(millions) | ~9 million | — | — |
| Buyer Protection Window(days) | 180 days (A-to-Z Guarantee) | — | — |
| Listed Product Categories(count) | 40+ primary categories | — | — |
| Prime/Paid Membership Cost(USD annual) | $139/year (Prime) | — | — |
| Estimated Dispute/Fraud Rate(%) | 2-3% | — | — |
| Product Selection (SKUs)(items) | 500,000+ | — | — |
| Average Price on Popular Items(% difference) | 15-25% cheaper | — | — |
| Grooming Service Locations(locations) | 0 locations | — | — |
| Prime/Loyalty Cost (Annual)(USD) | Prime: $139/year | — | — |
| Standard Shipping Cost(USD) | Free with Prime (or $5-7 without) | — | — |
| Fastest Delivery Option(hours) | Same-day Prime (select areas only) | — | — |
| Loyalty Program Reward Rate(% cash back) | 2% on select categories | — | — |
| Specialty Services Offered(count) | None (retail only) | — | — |
| Average Clothing Price(USD) | $25-50 | — | — |
| Standard Delivery Time(days) | 1-2 days (Prime) | — | — |
| Product Categories Available(count) | ~25 (all categories) | — | — |
| Return Window(days) | 30 days (free) | 15 days | |
| Average Item Return Rate(percent) | 5-10% | — | — |
| New Items Added Weekly(count) | 100,000+ items | — | — |
| Prime/Membership Cost(USD/year) | $139/year | — | — |
| Monthly Cost (Starter Plan)(USD) | $0 (no monthly fee) | — | — |
| Transaction Fee per Sale(%) | 8-45% (avg 15%) | — | — |
| Monthly Active Buyers Accessible(millions) | 309 million (as of 2024) | — | — |
| Profit Margin Retention (Example: $100 sale)(USD profit) | $55 (after 15% referral + 30% FBA avg) | — | — |
| Support Response Time(minutes) | 12-48 hours (seller support varies) | — | — |
| Online Product Selection(millions of SKUs) | 350+ million | — | — |
| U.S. Physical Store Locations(stores) | ~600 (Whole Foods) | — | — |
| Same-Day Delivery Coverage(% of U.S. population) | 35+ major metros | — | — |
| Grocery Price Index vs Baseline(percent difference) | +10% (premium) | — | — |
| AWS Revenue (Annual)(USD billions) | $80+B | — | — |
| Average Pet Food Price (25 lb bag, premium brand)(USD) | $52-62 | — | — |
| Physical Store Locations (US)(stores) | 0 (dedicated pet stores) | — | — |
| Veterinary Service Locations(clinics) | 0 | — | — |
| Customer Review Average (Pet Products)(stars) | 4.2 | — | — |
| Prime/Loyalty Membership Cost(USD/year) | $139/year (Prime) | — | — |
| Total Product SKUs(millions) | 300+ million | ~0.15 million in-store | |
| Standard Shipping Time(days) | 1-2 days (Prime) | 3-5 days | |
| Physical Store Locations(stores) | 0 stores | 1,000+ stores | |
| Same-Day Pickup Locations(locations) | Select metros only | 1,000+ nationwide | |
| Annual Membership Cost(USD) | $139/year (Prime) | $0 (My Best Buy free) | |
| Return Window(days) | 60 days (Prime members) | 15 days (most items) | |
| Electronics Price Premium vs Competitors(percent) | -3% (2-5% cheaper) | +3% (2-5% pricier) | |
| Geek Squad Support Locations(locations) | None | ~1,000 in-store | |
| U.S. Store Count(stores) | ~1,000 stores | ~1,000 stores | |
| Average Electronics Price Premium(%) | 5-12% higher than Walmart | 5-12% higher than Walmart | |
| Membership Reward Rate(%) | 2% rewards on eligible purchases | 2% rewards on eligible purchases | |
| Same-Day Delivery Availability(% metro coverage) | ~30% of metro areas (select markets) | ~30% of metro areas (select markets) | |
| Product Categories Offered(primary categories) | 1 (Electronics) | 1 (Electronics) | |
| Store Locations (US)(stores) | 924 | 924 | |
| Electronics SKU Selection Per Store(average products) | 3,000 | 3,000 | |
| Loyalty Program Discount(percent) | None (price match only) | None (price match only) | |
| Same-Day Pickup Availability(hours for pickup) | 1 hour (most items) | 1 hour (most items) | |
| Product Categories Offered(categories) | Electronics only | Electronics only | |
| Average Electronics Price Competitiveness(price index) | 100 (baseline with price match) | 100 (baseline with price match) | |
| U.S. Physical Store Count(locations) | ~990 | ~990 | |
| Price Difference on 4K Smart TVs(%) | +10% markup | +10% markup | |
| Return Window (Electronics)(days) | 15 standard / 30 members | 15 standard / 30 members | |
| Average Customer Satisfaction Rating(out of 5.0) | 3.8 | 3.8 |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
A
4AmazonAmazon leads
Amazon
Attribute
Best Buy
- 300+ million products(winner)Product Selection~150,000 in-store SKUs
- 1-2 days (Prime)(winner)Average Shipping Speed (Prime/Standard)3-5 days standard
- Limited to select metrosSame-Day Pickup Availability1,000+ locations nationwide(winner)
- NoneIn-Store Expert SupportGeek Squad services at 1,000 stores(winner)
- 2-5% lower than Best Buy(winner)Average Electronics Price CompetitivenessPremium pricing on most items
- 30 days (standard), 60 days (Prime)(winner)Return Window15 days (most electronics)
- Prime: $139/yearMembership Fee (Annual)My Best Buy: Free(winner)
- Product Selection
Amazon
300+ million products(winner)
Best Buy
~150,000 in-store SKUs
- Average Shipping Speed (Prime/Standard)
Amazon
1-2 days (Prime)(winner)
Best Buy
3-5 days standard
- Same-Day Pickup Availability
Amazon
Limited to select metros
Best Buy
1,000+ locations nationwide(winner)
- In-Store Expert Support
Amazon
None
Best Buy
Geek Squad services at 1,000 stores(winner)
- Average Electronics Price Competitiveness
Amazon
2-5% lower than Best Buy(winner)
Best Buy
Premium pricing on most items
- Return Window
Amazon
30 days (standard), 60 days (Prime)(winner)
Best Buy
15 days (most electronics)
- Membership Fee (Annual)
Amazon
Prime: $139/year
Best Buy
My Best Buy: Free(winner)
Full Comparison
| Attribute | Amazon | Best Buy |
|---|---|---|
| Market Cap(USD) | $1.8 Trillion | — |
| Global User Base(millions) | 240+ Prime members + broader reach | — |
| Mobile App Downloads (All-Time)(millions) | 500+ million | — |
| Monthly Active Buyers Accessible(millions) | 309 million (as of 2024) | — |
| Seller Commission Rate(%) | 15% base commission | — |
| Fulfillment Cost (FBA/Self)(% of sale) | 15-25% (FBA included) | — |
| Commission Fee (Per Transaction)(%) | 8-45% + 30-50% FBA | — |
| Annual Gross Merchandise Value (GMV)(billions USD) | $638 billion | — |
| Active Global Users(millions) | 150M | — |
| Active Seller Population(millions) | ~9 million | — |
| Market Dominance Share(%) | 40% US e-commerce market share | — |
| Market Share (E-Commerce)(%) | 40% global e-commerce market share | — |
| AWS Cloud Market Share(percent) | 32% | — |
| US Grocery Market Share(%) | 2.1% | — |
| US E-commerce Market Share(%) | 41% | — |
Show 1 more attributePet Category Market Share (U.S. Online)(%) 18% — | ||
| Company Market Capitalization(trillions USD) | $2.36 trillion (July 2026) | — |
| User Base Growth Rate (YoY)(%) | 8-10% annual growth | — |
| Prime/Membership Members(millions) | 220 million Prime members | — |
| Subscription/Membership Base(Millions) | 240M+ Prime members | — |
| Physical Store Locations(count) | 500+ Amazon Go/Fresh stores | — |
| Global Physical Store Locations(stores) | 0 stores | — |
| Physical Store Count(locations) | 0 (e-commerce only) | — |
| Physical Store Locations(count) | 0 pet stores | — |
| Number of Physical Locations(stores) | 0 stores (digital-only) | — |
Show 3 more attributesU.S. Physical Store Locations(stores) ~600 (Whole Foods) — Physical Store Locations(stores) 0 stores 1,000+ stores U.S. Physical Store Count(locations) ~990 — | ||
| Average Delivery Speed(days) | Same-day to 1 day (Prime) | — |
| Return Window(days) | 30 days (standard) | — |
| Product Return Window(days) | 30 days | — |
| Refund Processing Time (if approved)(days) | 5-10 business days | — |
| Return Window (Electronics)(days) | 15 standard / 30 members | — |
| Annual Membership Cost(USD) | $139 per year | — |
| Furniture Pricing Advantage(%) | Competitive on items under $50 | — |
| Monthly Base Cost(USD) | $0 (pay per sale) | — |
| Avg Product Price(USD) | $15-50 | — |
| Premium Membership Cost($) | Prime $139 | — |
Show 29 more attributesPrime/Premium Subscription Cost(USD/year) $139/year (Prime) — Average Furniture Price Range(USD) $150-$1,200 — Average Price Markup vs Wholesale(%) 20-30% markup — Average Product Price Index(% difference from market average) -12% — Average Product Price Index (baseline=100)(relative price) 100 — Membership Cost (Annual)(USD) $139 (Prime basic tier) — Annual Membership Cost (Standard Plan)(USD) $139 (Prime) — Average Product Price(USD) $25-75 — Average Beauty Product Price Comparison (Foundation)(USD) $39 — Free Shipping Threshold(USD) $35 — Auto-Delivery Maximum Discount(%) 20% — Prime/Membership Annual Cost(USD) $139 — Auto-Ship Discount Maximum(percent off) 5-20% Subscribe & Save — Average Price Premium(%) Baseline (lowest) — Price Premium vs Temu(%) 100-150% higher (standard retail markup) — Prime/+ Membership Cost(USD per year) $139 (Prime) — Average Furniture Price Point(USD) $400-900 — Average Price on Popular Items(% difference) 15-25% cheaper — Average Clothing Price(USD) $25-50 — Prime/Membership Cost(USD/year) $139/year — Monthly Cost (Starter Plan)(USD) $0 (no monthly fee) — Transaction Fee per Sale(%) 8-45% (avg 15%) — Grocery Price Index vs Baseline(percent difference) +10% (premium) — Average Pet Food Price (25 lb bag, premium brand)(USD) $52-62 — Prime/Loyalty Membership Cost(USD/year) $139/year (Prime) — Electronics Price Premium vs Competitors(percent) -3% (2-5% cheaper) +3% (2-5% pricier) Average Electronics Price Premium(%) 5-12% higher than Walmart — Average Electronics Price Competitiveness(price index) 100 (baseline with price match) — Price Difference on 4K Smart TVs(%) +10% markup — | ||
| Annual Revenue(billions USD) | $638 billion | — |
| Annual Revenue (2025)(Billion USD) | $638B (e-commerce only) | — |
| Market Capitalization(trillions USD) | $2,360B | — |
| YoY Revenue Growth (2025)(Percent) | 12-15% (estimated) | — |
| Gross Margin Trend (Q4 2025)(Basis Points) | Industry average ~40-45% | — |
Show 7 more attributesAnnual Revenue (2025)(USD billions) $575 billion $42.3 Annual Revenue(USD Billions) $575B (2024) — Operating Margin(%) 7.2% — Total Annual Revenue(USD (billions)) $575 billion — Global Annual Revenue (2024)(billion USD) $575 billion — Market Capitalization(USD Trillions) $2.1T — 2024 Total Revenue(USD Billions) $575.5B — | ||
| Prime/Membership Benefits(members) | 240 million Prime members | — |
| Loyalty Program Cost(USD per year) | $139 | — |
| Prime/Loyalty Annual Cost(USD/year) | $139 (Prime) | — |
| Prime/Paid Membership Cost(USD annual) | $139/year (Prime) | — |
| Prime/Loyalty Cost (Annual)(USD) | Prime: $139/year | — |
Show 1 more attributeMembership Reward Rate(%) 2% rewards on eligible purchases — | ||
| Average Shipping Time(days) | 1-2 days (Prime) | — |
| Average Shipping Speed(days) | 2-3 days (Prime) | — |
| Standard Delivery Time(days) | 1-2 days (Prime) | — |
| Same-Day Delivery Cities(cities) | 3,500 cities (Prime 2-hour) | — |
| Average Delivery Speed (US)(days) | 1-2 days (Prime) | — |
Show 2 more attributesStandard Delivery Time(days) 1-2 days (Prime) — Same-Day Delivery Coverage(% of U.S. population) 35+ major metros — | ||
| Home Goods Focus(%) | Multi-category general retailer | — |
| Design Curation Tools | Basic category and keyword filters | — |
| In-House Brands(count) | Limited home furniture brands | — |
| Product Category Focus | All categories (diversified) | — |
| Specialty Pet Food Availability (Exotic/Medical Diets)(inventory depth) | Limited; depends on seller listings | — |
| Autoship/Subscription Discount Range(Percent) | 5-20% on Subscribe & Save | — |
| Geographic Coverage(states) | 190+ countries and territories | — |
| Prime Members(millions) | 220+(winner) | None |
| Member Renewal Rate(percent) | ~85% (estimated) | — |
| Ad Revenue (2026)(billion USD) | $68.5 | Not disclosed |
| Physical Locations(stores) | Limited | 1,000+ |
| Physical Store Locations (US)(locations) | 0 | — |
| AI Shopping Assistant(users) | Rufus 250M users | Limited features |
| AI Rufus Interaction Growth(percent) | +210% | N/A |
| Prime Day 2026 Revenue(billion USD) | $24.1 | N/A |
| In-Person Support(availability) | Online support only | Expert staff available |
| In-Store Tech Support(availability) | Geek Squad available at all 1,000 locations | — |
| Free Shipping Minimum(USD) | $35 | — |
| Standard Non-Perishable Pet Delivery Time(days) | 1-2 days (Prime) | — |
| Standard Shipping Time (Domestic)(days) | 2 days (Prime) | — |
| Pet-Specific Product SKU Count(SKUs) | ~50,000-100,000 (estimated pet section) | — |
| Total Product Categories(categories) | 500+ million SKUs across all categories | — |
| Product SKU Count(SKUs) | ~350 million | — |
| Product Selection(items) | 2,000,000+ | — |
| Total Product SKUs (Pet Category)(SKUs) | ~50,000 pet products | — |
Show 1 more attributeNew Items Added Weekly(count) 100,000+ items — | ||
| 2025 Pet Supplies Market Position (GMV Rank)(rank) | Not #1 in pet supplies | — |
| Return Window (Standard Pet Supplies)(days) | 30 days (standard Amazon) | — |
| Return Window(days) | 30 days (free)(winner) | 15 days |
| Autoship Subscription Discounts(percent) | Limited pet-specific subscriptions | — |
| Built-in Customer Base(millions) | 300+ active customers | — |
| Average Time to First Sale(days) | 2 days (FBA enabled) | — |
| Brand Customization Level(scale 1-10) | Minimal (2/10) | — |
| Customer Data Access(percentage) | 0% customer data; Amazon owns relationship | — |
| Payment Gateway Options(count) | 1 (Amazon Pay only) | — |
| Package/Service Ecosystem(count) | 200+ AWS services | — |
| Product Listing Limits(count) | Varies by category and account tier | — |
| Active Users (2026)(millions) | Amazon 380 million | — |
| Standard Shipping Time(days) | 5-7 days | — |
| Standard Shipping Delivery Time(business days) | 1-2 days (Prime) | — |
| Standard Shipping Speed(days) | 1-2 days (Prime members) | — |
| Fastest Delivery Option(hours) | Same-day Prime (select areas only) | — |
| Standard Shipping Time(days) | 1-2 days (Prime)(winner) | 3-5 days |
Show 1 more attributeSame-Day Delivery Availability(% metro coverage) ~30% of metro areas (select markets) — | ||
| Product Categories(count) | 30+ main categories | Electronics focused |
| Available Product SKUs(millions) | 300M+ | — |
| Number of Beauty Brands(brands) | 500+ brands | — |
| Total Product Categories(categories) | 40+ categories | — |
| Estimated Available Products(millions) | 300+ million | — |
Show 9 more attributesTotal Products Available(millions) 500+ million — Number of Home Brands(brands) 500+ furniture brands available — Number of Beauty Brands Available(brands) 500+ — Total Active Product Listings(millions) 350+ million — Online Product Selection(SKUs) 50,000+ pet listings — Product Selection (SKUs)(items) 500,000+ — Product Categories Available(count) ~25 (all categories) — Online Product Selection(millions of SKUs) 350+ million — Total Product SKUs(millions) 300+ million ~0.15 million in-store | ||
| Avg Customer Rating(stars) | 4.1/5 | — |
| Customer Review Average Rating (Beauty Products)(stars) | 4.2 stars | — |
| Average Item Return Rate(percent) | 5-10% | — |
| Customer Review Average (Pet Products)(stars) | 4.2 | — |
| Seller Verification(text) | Strict vetting, A9 quality standards | — |
| Number of Active Sellers(millions) | 2+ million | — |
| Average Customer Rating System(stars) | 4.4/5 average seller rating | — |
| Mobile App Downloads(millions) | 2.5 billion downloads | — |
| Estimated Active Users(millions) | 310M | — |
| Monthly Active Users(millions) | 2,100 million | — |
| Handmade/Artisanal Product Percentage(%) | <2% handmade items | — |
| Average Standard Delivery Time(days) | 2 days (Prime) / 5-7 days (standard) | — |
| Entry Membership Cost(USD per year) | $139 | — |
| Prime/Premium Membership Cost(USD/year) | $139/year | — |
| Free Shipping Threshold (Standard Members)(USD) | $35 (with Prime; $100 without) | — |
| Prime/Membership Cost (Annual)(USD) | $139/year | — |
| Annual Membership Cost(USD) | $139/year (Prime) | $0 (My Best Buy free)(winner) |
| Customer Product Reviews Published(millions) | 250+ million | — |
| Renewable Energy Usage(percentage) | 85% | — |
| Year Created/Founded | 1994 | — |
| Global User Base(millions) | 150+ million customers | — |
| Annual Revenue(USD billion) | $575 billion (2025) | — |
| Employees(count) | 1.5 million | — |
| Licensing Model | Proprietary (freemium model) | — |
| Market Capitalization(USD) | 2.1 trillion | — |
| Total Product Selection(number of SKUs) | 500,000+ | — |
| Grooming Service Availability(locations) | 0 locations | — |
| Prescription Pharmacy Services(availability) | Not offered; external pharmacy required | — |
| Training Classes Availability(program status) | Not offered | — |
| In-Store Grooming Services(availability) | Not available | — |
| Professional Veterinarians(on-staff) | No | — |
Show 10 more attributesInterior Design Service(cost) Not available — In-Store Beauty Consultation Available No — Pharmacy Services Limited (no pet Rx) — Grooming & Veterinary Services(availability) Not offered — Assembly Service Cost (Average)(USD) Not offered — Grooming Service Locations(locations) 0 locations — Specialty Services Offered(count) None (retail only) — Grooming Service Availability(locations) Not available — Veterinary Service Locations(clinics) 0 — In-Store Tech Support Service(text) Geek Squad (installation, repair, setup) — | ||
| Customer Review Rating(out of 5 stars) | 4.4 | — |
| Average Customer Review Rating(stars) | 4.2/5 stars | — |
| Product Description Accuracy Rate(%) | 96% | — |
| Non-Delivery/Lost Package Rate(%) | 0.3% | — |
| Data Privacy Compliance(text) | GDPR/CCPA Compliant | — |
| Buyer Protection Coverage(USD) | $2,500 (A-to-z Guarantee) | — |
| Customer Satisfaction Score(out of 5) | 68/100 | — |
| Average Customer Satisfaction Rating(out of 5.0) | 3.8 | — |
| Product Catalog Size(SKUs) | 798 million | — |
| Electronics SKU Selection Per Store(average products) | 3,000 | — |
| Median Delivery Time(days) | 1-2 days (Prime members in metro areas) | — |
| Same-Day Pickup Locations(locations) | Select metros only | 1,000+ nationwide(winner) |
| Average Price Difference on Beauty Products(% below MSRP) | 10-25% discount below MSRP | — |
| Free Samples per Purchase(samples) | 0 | — |
| Fastest Delivery Speed (Prime/Premium)(business days) | Same-day or 1-day with Prime | — |
| Standard Free Shipping Threshold(USD) | $0 with Prime / $25 without | — |
| Average Delivery Time (Standard)(days) | 1-2 days (Prime) | — |
| Prime Eligible Items with Two-Day Shipping(millions) | 100+ million items | — |
| Average Furniture Delivery Time(weeks) | 2-3 weeks | — |
Show 4 more attributesStandard Shipping Time(business days) 1-2 days with Prime — Standard Delivery Speed (Prime)(days) 1-2 days — Same-Day Service Availability(metro areas) 100+ metro areas (Prime) — Standard Shipping Cost(USD) Free with Prime (or $5-7 without) — | ||
| Loyalty Rewards Earn Rate(% cash back) | Varies; typically 1-5% with Prime | — |
| Cloud/Tech Services Revenue(USD (billions)) | $88 billion (AWS) | — |
| Buyer Protection Duration(days) | 180 days (A-to-Z Guarantee) | — |
| Standard Return Window(days) | 30 days | — |
| Return Window (Standard Policy)(days) | 30 days standard | — |
| Buyer Protection Success Rate(%) | 94% disputes resolved in buyer favor | — |
| Data Privacy/Regulatory Status | US-regulated, transparent data policies | — |
| Return Window for Members(days) | 30 days | — |
| Average Shipping Time (Standard)(days) | 1-2 days (Prime) | — |
| Seller Commission/Fees(percent) | Up to 45% (varies by category) | — |
| Customer Trust Rating(percent) | 91% trust Amazon (2024) | — |
| Percentage of Small/Independent Sellers(percent) | 65% third-party sellers (mostly resellers/aggregators) | — |
| Customer Service Response Time(hours) | 24-48 hours average | — |
| Annual Revenue (2024)(USD billions) | $575B | — |
| Total Product Selection(millions) | 300+ million | — |
| 2024 Annual Revenue (US)(billions USD) | $575.5 | — |
| Market Valuation (2024)(billions USD) | $2,100+ | — |
| Customer Satisfaction Rating(stars (out of 5)) | 89% (J.D. Power 2024) | — |
| Market Share (US Pet E-commerce)(percent) | 12% (includes pet products) | — |
| Loyalty Program Cash Back(%) | 5% with Prime Visa | — |
| Loyalty Program Reward Rate(% cash back) | 2% on select categories | — |
| Loyalty Program Discount(percent) | None (price match only) | — |
| Subscribe & Save Discount(%) | Up to 20% discount | — |
| Average Delivery Time (US Standard)(days) | 2-3 days (Prime) | — |
| Average Customer Review Rating(stars) | 4.2/5 (verified reviews with photo proof) | — |
| Product Return/Defect Rate(%) | ~8-12% average return rate | — |
| Counterfeit/Knockoff Risk(relative risk level) | Low (seller suspension policy enforced) | — |
| Countries with Operations(countries) | 190+ countries | — |
| Standard Seller Commission Rate(%) | 15% | — |
| Buyer Protection Window(days) | 180 days (A-to-Z Guarantee) | — |
| Listed Product Categories(count) | 40+ primary categories | — |
| Estimated Dispute/Fraud Rate(%) | 2-3% | — |
| Customer Data Ownership(percentage) | 0% - Amazon owns customer relationship | — |
| Design & Customization Freedom(level) | Limited - Amazon template only, no custom branding | — |
| Profit Margin Retention (Example: $100 sale)(USD profit) | $55 (after 15% referral + 30% FBA avg) | — |
| Support Response Time(minutes) | 12-48 hours (seller support varies) | — |
| AWS Revenue (Annual)(USD billions) | $80+B | — |
| Physical Store Locations (US)(stores) | 0 (dedicated pet stores) | — |
| Return Window(days) | 60 days (Prime members)(winner) | 15 days (most items) |
| Geek Squad Support Locations(locations) | None | ~1,000 in-store(winner) |
| In-Store Tech Support Available | Yes (Geek Squad) | — |
| U.S. Store Count(stores) | ~1,000 stores | — |
| Warranty Coverage for Electronics(coverage type) | Includes accidental damage protection and extended coverage | — |
| Product Categories Offered(primary categories) | 1 (Electronics) | — |
| Product Categories Offered(categories) | Electronics only | — |
| Store Locations (US)(stores) | 924 | — |
| Same-Day Pickup Availability(hours for pickup) | 1 hour (most items) | — |
| Extended Protection Plan Options | Comprehensive (Geek Squad Protection) | — |
AAmazon
Best BuyMarket Cap(USD)
$1.8 Trillion
—
Global User Base(millions)
240+ Prime members + broader reach
—
Mobile App Downloads (All-Time)(millions)
500+ million
—
Monthly Active Buyers Accessible(millions)
309 million (as of 2024)
—
Seller Commission Rate(%)
15% base commission
—
Fulfillment Cost (FBA/Self)(% of sale)
15-25% (FBA included)
—
Commission Fee (Per Transaction)(%)
8-45% + 30-50% FBA
—
Annual Gross Merchandise Value (GMV)(billions USD)
$638 billion
—
Active Global Users(millions)
150M
—
Active Seller Population(millions)
~9 million
—
Market Dominance Share(%)
40% US e-commerce market share
—
Market Share (E-Commerce)(%)
40% global e-commerce market share
—
AWS Cloud Market Share(percent)
32%
—
US Grocery Market Share(%)
2.1%
—
US E-commerce Market Share(%)
41%
—
Show 1 more attribute
Pet Category Market Share (U.S. Online)(%)
18%
—
Company Market Capitalization(trillions USD)
$2.36 trillion (July 2026)
—
User Base Growth Rate (YoY)(%)
8-10% annual growth
—
Prime/Membership Members(millions)
220 million Prime members
—
Subscription/Membership Base(Millions)
240M+ Prime members
—
Physical Store Locations(count)
500+ Amazon Go/Fresh stores
—
Global Physical Store Locations(stores)
0 stores
—
Physical Store Count(locations)
0 (e-commerce only)
—
Physical Store Locations(count)
0 pet stores
—
Number of Physical Locations(stores)
0 stores (digital-only)
—
Show 3 more attributes
U.S. Physical Store Locations(stores)
~600 (Whole Foods)
—
Physical Store Locations(stores)
0 stores
1,000+ stores
U.S. Physical Store Count(locations)
~990
—
Average Delivery Speed(days)
Same-day to 1 day (Prime)
—
Return Window(days)
30 days (standard)
—
Product Return Window(days)
30 days
—
Refund Processing Time (if approved)(days)
5-10 business days
—
Return Window (Electronics)(days)
15 standard / 30 members
—
Annual Membership Cost(USD)
$139 per year
—
Furniture Pricing Advantage(%)
Competitive on items under $50
—
Monthly Base Cost(USD)
$0 (pay per sale)
—
Avg Product Price(USD)
$15-50
—
Premium Membership Cost($)
Prime $139
—
Show 29 more attributes
Prime/Premium Subscription Cost(USD/year)
$139/year (Prime)
—
Average Furniture Price Range(USD)
$150-$1,200
—
Average Price Markup vs Wholesale(%)
20-30% markup
—
Average Product Price Index(% difference from market average)
-12%
—
Average Product Price Index (baseline=100)(relative price)
100
—
Membership Cost (Annual)(USD)
$139 (Prime basic tier)
—
Annual Membership Cost (Standard Plan)(USD)
$139 (Prime)
—
Average Product Price(USD)
$25-75
—
Average Beauty Product Price Comparison (Foundation)(USD)
$39
—
Free Shipping Threshold(USD)
$35
—
Auto-Delivery Maximum Discount(%)
20%
—
Prime/Membership Annual Cost(USD)
$139
—
Auto-Ship Discount Maximum(percent off)
5-20% Subscribe & Save
—
Average Price Premium(%)
Baseline (lowest)
—
Price Premium vs Temu(%)
100-150% higher (standard retail markup)
—
Prime/+ Membership Cost(USD per year)
$139 (Prime)
—
Average Furniture Price Point(USD)
$400-900
—
Average Price on Popular Items(% difference)
15-25% cheaper
—
Average Clothing Price(USD)
$25-50
—
Prime/Membership Cost(USD/year)
$139/year
—
Monthly Cost (Starter Plan)(USD)
$0 (no monthly fee)
—
Transaction Fee per Sale(%)
8-45% (avg 15%)
—
Grocery Price Index vs Baseline(percent difference)
+10% (premium)
—
Average Pet Food Price (25 lb bag, premium brand)(USD)
$52-62
—
Prime/Loyalty Membership Cost(USD/year)
$139/year (Prime)
—
Electronics Price Premium vs Competitors(percent)
-3% (2-5% cheaper)
+3% (2-5% pricier)
Average Electronics Price Premium(%)
5-12% higher than Walmart
—
Average Electronics Price Competitiveness(price index)
100 (baseline with price match)
—
Price Difference on 4K Smart TVs(%)
+10% markup
—
Annual Revenue(billions USD)
$638 billion
—
Annual Revenue (2025)(Billion USD)
$638B (e-commerce only)
—
Market Capitalization(trillions USD)
$2,360B
—
YoY Revenue Growth (2025)(Percent)
12-15% (estimated)
—
Gross Margin Trend (Q4 2025)(Basis Points)
Industry average ~40-45%
—
Show 7 more attributes
Annual Revenue (2025)(USD billions)
$575 billion
$42.3
Annual Revenue(USD Billions)
$575B (2024)
—
Operating Margin(%)
7.2%
—
Total Annual Revenue(USD (billions))
$575 billion
—
Global Annual Revenue (2024)(billion USD)
$575 billion
—
Market Capitalization(USD Trillions)
$2.1T
—
2024 Total Revenue(USD Billions)
$575.5B
—
Prime/Membership Benefits(members)
240 million Prime members
—
Loyalty Program Cost(USD per year)
$139
—
Prime/Loyalty Annual Cost(USD/year)
$139 (Prime)
—
Prime/Paid Membership Cost(USD annual)
$139/year (Prime)
—
Prime/Loyalty Cost (Annual)(USD)
Prime: $139/year
—
Show 1 more attribute
Membership Reward Rate(%)
2% rewards on eligible purchases
—
Average Shipping Time(days)
1-2 days (Prime)
—
Average Shipping Speed(days)
2-3 days (Prime)
—
Standard Delivery Time(days)
1-2 days (Prime)
—
Same-Day Delivery Cities(cities)
3,500 cities (Prime 2-hour)
—
Average Delivery Speed (US)(days)
1-2 days (Prime)
—
Show 2 more attributes
Standard Delivery Time(days)
1-2 days (Prime)
—
Same-Day Delivery Coverage(% of U.S. population)
35+ major metros
—
Home Goods Focus(%)
Multi-category general retailer
—
Design Curation Tools
Basic category and keyword filters
—
In-House Brands(count)
Limited home furniture brands
—
Product Category Focus
All categories (diversified)
—
Specialty Pet Food Availability (Exotic/Medical Diets)(inventory depth)
Limited; depends on seller listings
—
Autoship/Subscription Discount Range(Percent)
5-20% on Subscribe & Save
—
Geographic Coverage(states)
190+ countries and territories
—
Prime Members(millions)
220+
None
Member Renewal Rate(percent)
~85% (estimated)
—
Ad Revenue (2026)(billion USD)
$68.5
Not disclosed
Physical Locations(stores)
Limited
1,000+
Physical Store Locations (US)(locations)
0
—
AI Shopping Assistant(users)
Rufus 250M users
Limited features
AI Rufus Interaction Growth(percent)
+210%
N/A
Prime Day 2026 Revenue(billion USD)
$24.1
N/A
In-Person Support(availability)
Online support only
Expert staff available
In-Store Tech Support(availability)
Geek Squad available at all 1,000 locations
—
Free Shipping Minimum(USD)
$35
—
Standard Non-Perishable Pet Delivery Time(days)
1-2 days (Prime)
—
Standard Shipping Time (Domestic)(days)
2 days (Prime)
—
Pet-Specific Product SKU Count(SKUs)
~50,000-100,000 (estimated pet section)
—
Total Product Categories(categories)
500+ million SKUs across all categories
—
Product SKU Count(SKUs)
~350 million
—
Product Selection(items)
2,000,000+
—
Total Product SKUs (Pet Category)(SKUs)
~50,000 pet products
—
Show 1 more attribute
New Items Added Weekly(count)
100,000+ items
—
2025 Pet Supplies Market Position (GMV Rank)(rank)
Not #1 in pet supplies
—
Return Window (Standard Pet Supplies)(days)
30 days (standard Amazon)
—
Return Window(days)
30 days (free)
15 days
Autoship Subscription Discounts(percent)
Limited pet-specific subscriptions
—
Built-in Customer Base(millions)
300+ active customers
—
Average Time to First Sale(days)
2 days (FBA enabled)
—
Brand Customization Level(scale 1-10)
Minimal (2/10)
—
Customer Data Access(percentage)
0% customer data; Amazon owns relationship
—
Payment Gateway Options(count)
1 (Amazon Pay only)
—
Package/Service Ecosystem(count)
200+ AWS services
—
Product Listing Limits(count)
Varies by category and account tier
—
Active Users (2026)(millions)
Amazon 380 million
—
Standard Shipping Time(days)
5-7 days
—
Standard Shipping Delivery Time(business days)
1-2 days (Prime)
—
Standard Shipping Speed(days)
1-2 days (Prime members)
—
Fastest Delivery Option(hours)
Same-day Prime (select areas only)
—
Standard Shipping Time(days)
1-2 days (Prime)
3-5 days
Show 1 more attribute
Same-Day Delivery Availability(% metro coverage)
~30% of metro areas (select markets)
—
Product Categories(count)
30+ main categories
Electronics focused
Available Product SKUs(millions)
300M+
—
Number of Beauty Brands(brands)
500+ brands
—
Total Product Categories(categories)
40+ categories
—
Estimated Available Products(millions)
300+ million
—
Show 9 more attributes
Total Products Available(millions)
500+ million
—
Number of Home Brands(brands)
500+ furniture brands available
—
Number of Beauty Brands Available(brands)
500+
—
Total Active Product Listings(millions)
350+ million
—
Online Product Selection(SKUs)
50,000+ pet listings
—
Product Selection (SKUs)(items)
500,000+
—
Product Categories Available(count)
~25 (all categories)
—
Online Product Selection(millions of SKUs)
350+ million
—
Total Product SKUs(millions)
300+ million
~0.15 million in-store
Avg Customer Rating(stars)
4.1/5
—
Customer Review Average Rating (Beauty Products)(stars)
4.2 stars
—
Average Item Return Rate(percent)
5-10%
—
Customer Review Average (Pet Products)(stars)
4.2
—
Seller Verification(text)
Strict vetting, A9 quality standards
—
Number of Active Sellers(millions)
2+ million
—
Average Customer Rating System(stars)
4.4/5 average seller rating
—
Mobile App Downloads(millions)
2.5 billion downloads
—
Estimated Active Users(millions)
310M
—
Monthly Active Users(millions)
2,100 million
—
Handmade/Artisanal Product Percentage(%)
<2% handmade items
—
Average Standard Delivery Time(days)
2 days (Prime) / 5-7 days (standard)
—
Entry Membership Cost(USD per year)
$139
—
Prime/Premium Membership Cost(USD/year)
$139/year
—
Free Shipping Threshold (Standard Members)(USD)
$35 (with Prime; $100 without)
—
Prime/Membership Cost (Annual)(USD)
$139/year
—
Annual Membership Cost(USD)
$139/year (Prime)
$0 (My Best Buy free)
Customer Product Reviews Published(millions)
250+ million
—
Renewable Energy Usage(percentage)
85%
—
Year Created/Founded
1994
—
Global User Base(millions)
150+ million customers
—
Annual Revenue(USD billion)
$575 billion (2025)
—
Employees(count)
1.5 million
—
Licensing Model
Proprietary (freemium model)
—
Market Capitalization(USD)
2.1 trillion
—
Total Product Selection(number of SKUs)
500,000+
—
Grooming Service Availability(locations)
0 locations
—
Prescription Pharmacy Services(availability)
Not offered; external pharmacy required
—
Training Classes Availability(program status)
Not offered
—
In-Store Grooming Services(availability)
Not available
—
Professional Veterinarians(on-staff)
No
—
Show 10 more attributes
Interior Design Service(cost)
Not available
—
In-Store Beauty Consultation Available
No
—
Pharmacy Services
Limited (no pet Rx)
—
Grooming & Veterinary Services(availability)
Not offered
—
Assembly Service Cost (Average)(USD)
Not offered
—
Grooming Service Locations(locations)
0 locations
—
Specialty Services Offered(count)
None (retail only)
—
Grooming Service Availability(locations)
Not available
—
Veterinary Service Locations(clinics)
0
—
In-Store Tech Support Service(text)
Geek Squad (installation, repair, setup)
—
Customer Review Rating(out of 5 stars)
4.4
—
Average Customer Review Rating(stars)
4.2/5 stars
—
Product Description Accuracy Rate(%)
96%
—
Non-Delivery/Lost Package Rate(%)
0.3%
—
Data Privacy Compliance(text)
GDPR/CCPA Compliant
—
Buyer Protection Coverage(USD)
$2,500 (A-to-z Guarantee)
—
Customer Satisfaction Score(out of 5)
68/100
—
Average Customer Satisfaction Rating(out of 5.0)
3.8
—
Product Catalog Size(SKUs)
798 million
—
Electronics SKU Selection Per Store(average products)
3,000
—
Median Delivery Time(days)
1-2 days (Prime members in metro areas)
—
Same-Day Pickup Locations(locations)
Select metros only
1,000+ nationwide
Average Price Difference on Beauty Products(% below MSRP)
10-25% discount below MSRP
—
Free Samples per Purchase(samples)
0
—
Fastest Delivery Speed (Prime/Premium)(business days)
Same-day or 1-day with Prime
—
Standard Free Shipping Threshold(USD)
$0 with Prime / $25 without
—
Average Delivery Time (Standard)(days)
1-2 days (Prime)
—
Prime Eligible Items with Two-Day Shipping(millions)
100+ million items
—
Average Furniture Delivery Time(weeks)
2-3 weeks
—
Show 4 more attributes
Standard Shipping Time(business days)
1-2 days with Prime
—
Standard Delivery Speed (Prime)(days)
1-2 days
—
Same-Day Service Availability(metro areas)
100+ metro areas (Prime)
—
Standard Shipping Cost(USD)
Free with Prime (or $5-7 without)
—
Loyalty Rewards Earn Rate(% cash back)
Varies; typically 1-5% with Prime
—
Cloud/Tech Services Revenue(USD (billions))
$88 billion (AWS)
—
Buyer Protection Duration(days)
180 days (A-to-Z Guarantee)
—
Standard Return Window(days)
30 days
—
Return Window (Standard Policy)(days)
30 days standard
—
Buyer Protection Success Rate(%)
94% disputes resolved in buyer favor
—
Data Privacy/Regulatory Status
US-regulated, transparent data policies
—
Return Window for Members(days)
30 days
—
Average Shipping Time (Standard)(days)
1-2 days (Prime)
—
Seller Commission/Fees(percent)
Up to 45% (varies by category)
—
Customer Trust Rating(percent)
91% trust Amazon (2024)
—
Percentage of Small/Independent Sellers(percent)
65% third-party sellers (mostly resellers/aggregators)
—
Customer Service Response Time(hours)
24-48 hours average
—
Annual Revenue (2024)(USD billions)
$575B
—
Total Product Selection(millions)
300+ million
—
2024 Annual Revenue (US)(billions USD)
$575.5
—
Market Valuation (2024)(billions USD)
$2,100+
—
Customer Satisfaction Rating(stars (out of 5))
89% (J.D. Power 2024)
—
Market Share (US Pet E-commerce)(percent)
12% (includes pet products)
—
Loyalty Program Cash Back(%)
5% with Prime Visa
—
Loyalty Program Reward Rate(% cash back)
2% on select categories
—
Loyalty Program Discount(percent)
None (price match only)
—
Subscribe & Save Discount(%)
Up to 20% discount
—
Average Delivery Time (US Standard)(days)
2-3 days (Prime)
—
Average Customer Review Rating(stars)
4.2/5 (verified reviews with photo proof)
—
Product Return/Defect Rate(%)
~8-12% average return rate
—
Counterfeit/Knockoff Risk(relative risk level)
Low (seller suspension policy enforced)
—
Countries with Operations(countries)
190+ countries
—
Standard Seller Commission Rate(%)
15%
—
Buyer Protection Window(days)
180 days (A-to-Z Guarantee)
—
Listed Product Categories(count)
40+ primary categories
—
Estimated Dispute/Fraud Rate(%)
2-3%
—
Customer Data Ownership(percentage)
0% - Amazon owns customer relationship
—
Design & Customization Freedom(level)
Limited - Amazon template only, no custom branding
—
Profit Margin Retention (Example: $100 sale)(USD profit)
$55 (after 15% referral + 30% FBA avg)
—
Support Response Time(minutes)
12-48 hours (seller support varies)
—
AWS Revenue (Annual)(USD billions)
$80+B
—
Physical Store Locations (US)(stores)
0 (dedicated pet stores)
—
Return Window(days)
60 days (Prime members)
15 days (most items)
Geek Squad Support Locations(locations)
None
~1,000 in-store
In-Store Tech Support Available
Yes (Geek Squad)
—
U.S. Store Count(stores)
~1,000 stores
—
Warranty Coverage for Electronics(coverage type)
Includes accidental damage protection and extended coverage
—
Product Categories Offered(primary categories)
1 (Electronics)
—
Product Categories Offered(categories)
Electronics only
—
Store Locations (US)(stores)
924
—
Same-Day Pickup Availability(hours for pickup)
1 hour (most items)
—
Extended Protection Plan Options
Comprehensive (Geek Squad Protection)
—
Pros & Cons
10 pros·6 cons across both
A
A
Amazon
+5-3
Pros
- 300+ million product SKUs across all categories
- Prime 2-day (often 1-day) shipping with free returns
- 60-day return window for Prime members
- 2-5% lower average prices on electronics vs competitors
- AWS integration and exclusive tech product ecosystem
Cons
- No physical stores for hands-on product testing
- Limited same-day pickup availability outside metro areas
- Counterfeit product risk on third-party marketplace
Best Buy
+5-3
Pros
- 1,000+ physical locations for immediate pickup and hands-on testing
- Geek Squad in-store technical support and installation services
- Same-day pickup on 200,000+ items
- Price matching on select competitors
- Free My Best Buy loyalty program with no membership fees
Cons
- 15-day return window on most electronics (shorter than Amazon)
- 2-5% higher average pricing on branded electronics
- Limited product selection outside electronics and appliances
Frequently Asked Questions
5 questions
Yes, Amazon is typically 2-5% cheaper on electronics due to lower operational costs and direct supplier relationships. Best Buy's premium pricing reflects its physical store infrastructure and Geek Squad services. However, Best Buy frequently offers price matching on select competitors, which can close the gap.
Resources & Learn More
Curated sources to dive deeper
Wikipedia
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