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Petco vs Amazon: Pet Supplies 2026
Petco is a specialized pet retailer with in-store services like grooming and veterinary care, while Amazon offers broader product selection and faster delivery for online orders. Petco excels for same-day needs and professional pet services, whereas Amazon typically provides lower prices and convenience for bulk orders.
Petco
Omnichannel pet specialty retailer with 1,500+ stores offering supplies, grooming, and veterinary services.
Pet owners needing immediate supplies, professional grooming/vet services, or who value expert in-store guidance and local convenience.
Score63%
VS
A
Amazon
Multinational technology and e-commerce company providing retail, cloud computing, and digital services.
Budget-conscious pet owners buying routine supplies online, those with Prime membership, and customers who want maximum selection and lowest prices.
Score63%
Quick Answer
AI SummaryPetco is a specialized pet retailer with in-store services like grooming and veterinary care, while Amazon offers broader product selection and faster delivery for online orders. Petco excels for same-day needs and professional pet services, whereas Amazon typically provides lower prices and convenience for bulk orders.
Our Verdict
AI-assistedChoose Petco if you need professional grooming, veterinary services, same-day pet supplies, or prefer in-person shopping and expert staff advice. Choose Amazon if you prioritize the lowest prices, widest selection, fast Prime delivery, and convenience of home delivery for routine pet supplies.
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Petco
5.7/10
Amazon
9.3/10
A
Choose Petco if
Pet owners needing immediate supplies, professional grooming/vet services, or who value expert in-store guidance and local convenience.
A
Choose Amazon if
Best pickBudget-conscious pet owners buying routine supplies online, those with Prime membership, and customers who want maximum selection and lowest prices.
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Key Differences at a Glance
- Store Locations:✓ Petco wins(1,500+ physical stores vs No physical pet stores)
- In-Store Services:✓ Petco wins(Grooming, vaccination, veterinary clinics vs Delivery only, no services)
- Average Delivery Speed:✓ Amazon wins(1-2 days (Prime members) vs 1-3 days (stores) or 5-7 days)
Key Facts & Figures
158 numeric metrics compared
| Metric | Petco | Amazon | Ratio |
|---|---|---|---|
| Autoship Subscription Discount(%) | Up to 20% | — | — |
| Product Catalog Size(items) | ~40,000 | — | — |
| Physical Store Locations(stores) | 1,500+ stores | 0 pet stores | |
| Average Shipping Time(days) | 1-2 days (same-day pickup available) | — | — |
| Annual Revenue (2024)(USD Billions) | $5.9B | — | — |
| Customer Satisfaction Rating(stars (out of 5)) | 4.2/5 (Trustpilot) | — | — |
| Online Product Selection(SKUs) | 15,000 in-store inventory | 50,000+ pet listings | |
| Standard Shipping Speed(days) | 5-7 business days | 1-2 days (Prime members) | |
| Average Price Premium(%) | 8% above Amazon | Baseline (lowest) | |
| Loyalty Program Cash Back(%) | 1% Petco Rewards | 5% with Prime Visa | |
| Subscribe & Save Discount(%) | No program | Up to 20% discount | |
| Average Customer Review Rating(stars) | 4.1/5 stars | 4.2/5 stars | |
| Market Cap(USD) | $1.8 Trillion | $1.8 Trillion | |
| Global User Base(millions) | 240+ Prime members + broader reach | 240+ Prime members + broader reach | |
| Seller Commission Rate(%) | 15% base commission | 15% base commission | |
| Annual Gross Merchandise Value (GMV)(billions USD) | $638 billion | $638 billion | |
| Mobile App Downloads (All-Time)(millions) | 500+ million | 500+ million | |
| Market Dominance Share(%) | 40% US e-commerce market share | 40% US e-commerce market share | |
| Company Market Capitalization(trillions USD) | $2.36 trillion (July 2026) | $2.36 trillion (July 2026) | |
| Fulfillment Cost (FBA/Self)(% of sale) | 15-25% (FBA included) | 15-25% (FBA included) | |
| User Base Growth Rate (YoY)(%) | 8-10% annual growth | 8-10% annual growth | |
| Prime/Membership Benefits(members) | 240 million Prime members | 240 million Prime members | |
| Average Shipping Time(days) | 1-2 days (Prime) | 1-2 days (Prime) | |
| Market Share (E-Commerce)(%) | 40% global e-commerce market share | 40% global e-commerce market share | |
| Annual Revenue (2025)(Billion USD) | $638B (e-commerce only) | $638B (e-commerce only) | |
| Subscription/Membership Base(Millions) | 240M+ Prime members | 240M+ Prime members | |
| YoY Revenue Growth (2025)(Percent) | 12-15% (estimated) | 12-15% (estimated) | |
| Prime Members(millions) | 220+ | 220+ | |
| Ad Revenue (2026)(billion USD) | $68.5 | $68.5 | |
| Prime Day 2026 Revenue(billion USD) | $24.1 | $24.1 | |
| AI Rufus Interaction Growth(percent) | +210% | +210% | |
| Free Shipping Minimum(USD) | $35 | $35 | |
| Standard Non-Perishable Pet Delivery Time(days) | 1-2 days (Prime) | 1-2 days (Prime) | |
| Pet-Specific Product SKU Count(SKUs) | ~50,000-100,000 (estimated pet section) | ~50,000-100,000 (estimated pet section) | |
| Total Product Categories(categories) | 500+ million SKUs across all categories | 500+ million SKUs across all categories | |
| Return Window (Standard Pet Supplies)(days) | 30 days (standard Amazon) | 30 days (standard Amazon) | |
| Commission Fee (Per Transaction)(%) | 8-45% + 30-50% FBA | 8-45% + 30-50% FBA | |
| Monthly Base Cost(USD) | $0 (pay per sale) | $0 (pay per sale) | |
| Built-in Customer Base(millions) | 300+ active customers | 300+ active customers | |
| Average Time to First Sale(days) | 3-7 days (instant access) | 3-7 days (instant access) | |
| Brand Customization Level(scale 1-10) | Minimal (2/10) | Minimal (2/10) | |
| Customer Data Access(percentage) | 0% customer data; Amazon owns relationship | 0% customer data; Amazon owns relationship | |
| Payment Gateway Options(number) | 1 (Amazon Pay only) | 1 (Amazon Pay only) | |
| Active Users (2026)(millions) | Amazon 380 million | Amazon 380 million | |
| Avg Product Price(USD) | $15-50 | $15-50 | |
| Standard Shipping Time(days) | 5-7 days | 5-7 days | |
| Avg Customer Rating(stars) | 4.1/5 | 4.1/5 | |
| Premium Membership Cost($) | Prime $139 | Prime $139 | |
| Number of Active Sellers(millions) | 2+ million | 2+ million | |
| Standard Shipping Time (Domestic)(days) | 2 days (Prime) | 2 days (Prime) | |
| Prime/Premium Subscription Cost(USD/year) | $139/year (Prime) | $139/year (Prime) | |
| Average Customer Rating System(stars) | 4.4/5 average seller rating | 4.4/5 average seller rating | |
| Mobile App Downloads(millions) | 2.5 billion downloads | 2.5 billion downloads | |
| Handmade/Artisanal Product Percentage(%) | <2% handmade items | <2% handmade items | |
| Annual Revenue (2025)(billion USD) | $575 billion | $575 billion | |
| Global Physical Store Locations(stores) | 0 stores | 0 stores | |
| Product SKU Count(products) | 300+ million | 300+ million | |
| Average Standard Delivery Time(days) | 2 days (Prime) / 5-7 days (standard) | 2 days (Prime) / 5-7 days (standard) | |
| Entry Membership Cost(USD per year) | $139 | $139 | |
| Customer Product Reviews Published(millions) | 250+ million | 250+ million | |
| Renewable Energy Usage(percentage) | 85% | 85% | |
| Year Created/Founded | 1994 | 1994 | |
| Global User Base(millions) | 150+ million customers | 150+ million customers | |
| AWS Cloud Market Share(percent) | 32% | 32% | |
| Employees(count) | 1.5 million | 1.5 million | |
| Package/Service Ecosystem(count) | 200+ AWS services | 200+ AWS services | |
| Market Capitalization(USD) | 2.1 trillion | 2.1 trillion | |
| Total Product Selection(number of SKUs) | 500,000+ | 500,000+ | |
| Average Price Markup vs Wholesale(%) | 20-30% markup | 20-30% markup | |
| Standard Shipping Delivery Time(business days) | 1-2 days (Prime) | 1-2 days (Prime) | |
| Grooming Service Availability(locations) | 0 locations | 0 locations | |
| Physical Store Locations (US)(locations) | 0 | 0 | |
| Average Product Price Index(% difference from market average) | -12% | -12% | |
| Product Selection(items) | 2,000,000+ | 2,000,000+ | |
| Standard Shipping Time(days) | 1-2 days (Prime) | 1-2 days (Prime) | |
| Loyalty Program Cost(USD per year) | $139 | $139 | |
| Customer Review Rating(out of 5 stars) | 4.4 | 4.4 | |
| Average Shipping Speed(days) | 2-3 days (Prime) | 2-3 days (Prime) | |
| Return Window(days) | 30-60 days (Prime) | 30-60 days (Prime) | |
| Average Product Price Index (baseline=100)(relative price) | 100 | 100 | |
| Product Description Accuracy Rate(%) | 96% | 96% | |
| Active Global Users(millions) | 150M | 150M | |
| Non-Delivery/Lost Package Rate(%) | 0.3% | 0.3% | |
| Annual Revenue(USD billions) | $575 billion (2024) | $575 billion (2024) | |
| Standard Delivery Time(days) | 1-2 days (Prime) | 1-2 days (Prime) | |
| US Grocery Market Share(%) | 2.1% | 2.1% | |
| Estimated Active Users(millions) | 310M | 310M | |
| Available Product SKUs(millions) | 300M+ | 300M+ | |
| Customer Satisfaction Score(points) | 68/100 | 68/100 | |
| Physical Store Count(locations) | 0 (e-commerce only) | 0 (e-commerce only) | |
| Product Catalog Size(SKUs) | 798 million | 798 million | |
| Membership Cost (Annual)(USD) | $139 (Prime basic tier) | $139 (Prime basic tier) | |
| Operating Margin(%) | 7.2% | 7.2% | |
| Member Renewal Rate(percent) | ~85% (estimated) | ~85% (estimated) | |
| Median Delivery Time(days) | 1-2 days (Prime members in metro areas) | 1-2 days (Prime members in metro areas) | |
| Number of Beauty Brands(brands) | 500+ brands | 500+ brands | |
| Average Price Difference on Beauty Products(% below MSRP) | 10-25% discount below MSRP | 10-25% discount below MSRP | |
| Product Return Window(days) | 30 days | 30 days | |
| Free Samples per Purchase(samples) | 0 | 0 | |
| Fastest Delivery Speed (Prime/Premium)(business days) | Same-day or 1-day with Prime | Same-day or 1-day with Prime | |
| Loyalty Rewards Earn Rate(% cash back) | Varies; typically 1-5% with Prime | Varies; typically 1-5% with Prime | |
| Total Product Categories(categories) | 40+ categories | 40+ categories | |
| Total Annual Revenue(USD (billions)) | $575 billion | $575 billion | |
| US E-commerce Market Share(%) | 41% | 41% | |
| Physical Store Locations(stores) | 600+ | 600+ | |
| Annual Membership Cost (Standard Plan)(USD) | $139 (Prime) | $139 (Prime) | |
| Cloud/Tech Services Revenue(USD (billions)) | $88 billion (AWS) | $88 billion (AWS) | |
| Estimated Available Products(millions) | 300+ million | 300+ million | |
| Average Delivery Time (Standard)(days) | 1-2 days (Prime members) | 1-2 days (Prime members) | |
| Monthly Active Users(millions) | 2,100 million | 2,100 million | |
| Average Product Price(USD) | $25-75 | $25-75 | |
| Buyer Protection Duration(days) | 180 days (A-to-Z Guarantee) | 180 days (A-to-Z Guarantee) | |
| Total Products Available(millions) | 500+ million | 500+ million | |
| Global Annual Revenue (2024)(billion USD) | $575 billion | $575 billion | |
| Total Product SKUs(products) | 500,000,000+ | 500,000,000+ | |
| Prime/Premium Membership Cost(USD/year) | $139/year | $139/year | |
| Standard Return Window(days) | 30 days | 30 days | |
| Prime Eligible Items with Two-Day Shipping(millions) | 100+ million items | 100+ million items | |
| Average Furniture Delivery Time(weeks) | 2-3 weeks | 2-3 weeks | |
| Free Shipping Threshold (Standard Members)(USD) | $35 (with Prime; $100 without) | $35 (with Prime; $100 without) | |
| Number of Home Brands(brands) | 500+ furniture brands available | 500+ furniture brands available | |
| Average Beauty Product Price Comparison (Foundation)(USD) | $39 | $39 | |
| Number of Beauty Brands Available(brands) | 500+ | 500+ | |
| Return Window for Members(days) | 30 days | 30 days | |
| Standard Shipping Time(business days) | 1-2 days with Prime | 1-2 days with Prime | |
| Prime/Loyalty Annual Cost(USD/year) | $139 (Prime) | $139 (Prime) | |
| Customer Review Average Rating (Beauty Products)(stars) | 4.2 stars | 4.2 stars | |
| Total Active Product Listings(millions) | 350+ million | 350+ million | |
| Average Shipping Time (Standard)(days) | 1-2 days (Prime) | 1-2 days (Prime) | |
| Prime/Membership Cost (Annual)(USD) | $139/year | $139/year | |
| Seller Commission/Fees(percent) | Up to 45% (varies by category) | Up to 45% (varies by category) | |
| Return Window (Standard Policy)(days) | 30 days standard | 30 days standard | |
| Customer Trust Rating(percent) | 91% trust Amazon (2024) | 91% trust Amazon (2024) | |
| Percentage of Small/Independent Sellers(percent) | 65% third-party sellers (mostly resellers/aggregators) | 65% third-party sellers (mostly resellers/aggregators) | |
| Pet Category Market Share (U.S. Online)(%) | 18% | 18% | |
| Same-Day Delivery Cities(cities) | 3,500 cities (Prime 2-hour) | 3,500 cities (Prime 2-hour) | |
| Free Shipping Threshold(USD) | $35 | $35 | |
| Auto-Delivery Maximum Discount(%) | 20% | 20% | |
| Customer Service Response Time(hours) | 24-48 hours average | 24-48 hours average | |
| Annual Revenue (2024)(USD billions) | $575B | $575B | |
| Total Product Selection(millions) | 300+ million | 300+ million | |
| Physical Store Locations (US)(stores) | ~600 (Whole Foods only) | ~600 (Whole Foods only) | |
| Prime/Membership Annual Cost(USD) | $139 | $139 | |
| Standard Delivery Speed (Prime)(days) | 1-2 days | 1-2 days | |
| Same-Day Service Availability(metro areas) | 100+ metro areas (Prime) | 100+ metro areas (Prime) | |
| 2024 Annual Revenue (US)(billions USD) | $575.5 | $575.5 | |
| Market Valuation (2024)(billions USD) | $2,100+ | $2,100+ | |
| Total Product SKUs (Pet Category)(SKUs) | ~50,000 pet products | ~50,000 pet products | |
| Auto-Ship Discount Maximum(percent off) | 5-20% Subscribe & Save | 5-20% Subscribe & Save | |
| Customer Satisfaction Rating(stars (out of 5.0)) | 89% (J.D. Power 2024) | 89% (J.D. Power 2024) | |
| Market Share (US Pet E-commerce)(percent) | 12% (includes pet products) | 12% (includes pet products) | |
| Average Delivery Time (US Standard)(days) | 2-3 days (Prime) | 2-3 days (Prime) | |
| Price Premium vs Temu(%) | 100-150% higher (standard retail markup) | 100-150% higher (standard retail markup) | |
| Buyer Protection Success Rate(%) | 94% disputes resolved in buyer favor | 94% disputes resolved in buyer favor | |
| Average Customer Review Rating(stars) | 4.2/5 (verified reviews with photo proof) | 4.2/5 (verified reviews with photo proof) | |
| Product Return/Defect Rate(%) | ~8-12% average return rate | ~8-12% average return rate | |
| Prime/Membership Cost(USD/year) | 139/year or 14.99/month | 139/year or 14.99/month | |
| Refund Processing Time (if approved)(days) | 5-10 business days | 5-10 business days |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
Evenly matched1 tie
A
3AmazonPetco
Attribute
Amazon
- 1,500+ physical stores(winner)Store LocationsNo physical pet stores
- Grooming, vaccination, veterinary clinics(winner)In-Store ServicesDelivery only, no services
- 1-3 days (stores) or 5-7 daysAverage Delivery Speed1-2 days (Prime members)(winner)
- 15,000+ SKUs in-storeProduct Selection50,000+ pet product listings(winner)
- Average 8% premium vs onlinePrice CompetitivenessLowest prices, frequent discounts(winner)
- Petco rewards with 1% cash backLoyalty Program BenefitsPrime: Free 2-day shipping + savings
- Immediate access in-store(winner)Same-Day AvailabilityLimited same-day options
- Store Locations
Petco
1,500+ physical stores(winner)
Amazon
No physical pet stores
- In-Store Services
Petco
Grooming, vaccination, veterinary clinics(winner)
Amazon
Delivery only, no services
- Average Delivery Speed
Petco
1-3 days (stores) or 5-7 days
Amazon
1-2 days (Prime members)(winner)
- Product Selection
Petco
15,000+ SKUs in-store
Amazon
50,000+ pet product listings(winner)
- Price Competitiveness
Petco
Average 8% premium vs online
Amazon
Lowest prices, frequent discounts(winner)
- Loyalty Program Benefits
Petco
Petco rewards with 1% cash back
Amazon
Prime: Free 2-day shipping + savings
- Same-Day Availability
Petco
Immediate access in-store(winner)
Amazon
Limited same-day options
Full Comparison
| Attribute | Petco | Amazon |
|---|---|---|
| Trailing Twelve-Month Revenue(USD Billions) | $5.96B | — |
| Q4 FY2026 Revenue(USD Billions) | $1.5B | — |
| Annual Revenue (2024)(USD Billions) | $5.9B | — |
| Annual Revenue(billions USD) | $638 billion | — |
| Annual Revenue (2025)(Billion USD) | $638B (e-commerce only) | — |
Show 6 more attributesMarket Capitalization(trillions USD) $2,360B — YoY Revenue Growth (2025)(Percent) 12-15% (estimated) — Gross Margin Trend (Q4 2025)(Basis Points) Industry average ~40-45% — Total Annual Revenue(USD (billions)) $575 billion — Global Annual Revenue (2024)(billion USD) $575 billion — Annual Revenue (2024)(USD billions) $575B — | ||
| Store Locations(number) | 1,500+ | — |
| In-Store Grooming Availability(percentage) | 65% | — |
| Veterinary Clinic Partnerships(network name) | Petco Health and Wellness | — |
| Private Label Product Lines(count) | 8 | — |
| Autoship Subscription Discount(%) | Up to 20% | — |
| Standard Shipping Threshold(USD) | Varies by location (in-store pickup available) | — |
| Average Price Premium(%) | 8% above Amazon | Baseline (lowest)(winner) |
| Annual Membership Cost(USD) | $139 per year | — |
| Furniture Pricing Advantage(%) | Competitive on items under $50 | — |
Show 17 more attributesMonthly Base Cost(USD) $0 (pay per sale) — Avg Product Price(USD) $15-50 — Premium Membership Cost($) Prime $139 — Prime/Premium Subscription Cost(USD/year) $139/year (Prime) — Average Furniture Price Range(USD) $150-$1,200 — Average Price Markup vs Wholesale(%) 20-30% markup — Average Product Price Index(% difference from market average) -12% — Average Product Price Index (baseline=100)(relative price) 100 — Membership Cost (Annual)(USD) $139 (Prime basic tier) — Annual Membership Cost (Standard Plan)(USD) $139 (Prime) — Average Product Price(USD) $25-75 — Average Beauty Product Price Comparison (Foundation)(USD) $39 — Auto-Delivery Maximum Discount(%) 20% — Prime/Membership Annual Cost(USD) $139 — Auto-Ship Discount Maximum(percent off) 5-20% Subscribe & Save — Price Premium vs Temu(%) 100-150% higher (standard retail markup) — Prime/Membership Cost(USD/year) 139/year or 14.99/month — | ||
| Product Catalog Size(items) | ~40,000 | — |
| Online Product Selection(SKUs) | 15,000 in-store inventory | 50,000+ pet listings(winner) |
| Product Categories(count) | 30+ main categories | — |
| Product SKU Count(products) | 300+ million | — |
| Available Product SKUs(millions) | 300M+ | — |
Show 8 more attributesNumber of Beauty Brands(brands) 500+ brands — Total Product Categories(categories) 40+ categories — Estimated Available Products(millions) 300+ million — Total Products Available(millions) 500+ million — Total Product SKUs(products) 500,000,000+ — Number of Home Brands(brands) 500+ furniture brands available — Number of Beauty Brands Available(brands) 500+ — Total Active Product Listings(millions) 350+ million — | ||
| Physical Store Locations(stores) | 1,500+ stores(winner) | 0 pet stores |
| Average Shipping Time(days) | 1-2 days (same-day pickup available) | — |
| Median Delivery Time(days) | 1-2 days (Prime members in metro areas) | — |
| Physical Store Locations(stores) | 600+ | — |
| In-Store Grooming Available | Yes (at most locations) | — |
| Grooming & Veterinary Services(availability) | Available in most locations | Not offered |
| Grooming Service Availability(locations) | 0 locations | — |
| Prescription Pharmacy Services(availability) | Not offered; external pharmacy required | — |
| Training Classes Availability(program status) | Not offered | — |
Show 5 more attributesIn-Store Grooming Services(availability) Not available — Professional Veterinarians(on-staff) No — Interior Design Service(cost) Not available — In-Store Beauty Consultation Available No — Pharmacy Services Limited (no pet Rx) — | ||
| Customer Satisfaction Rating(stars (out of 5)) | 4.2/5 (Trustpilot) | — |
| Customer Satisfaction Score(points) | 68/100 | — |
| Standard Shipping Speed(days) | 5-7 business days | 1-2 days (Prime members)(winner) |
| Standard Shipping Time(days) | 5-7 days | — |
| Standard Shipping Delivery Time(business days) | 1-2 days (Prime) | — |
| Standard Shipping Time(days) | 1-2 days (Prime) | — |
| Loyalty Program Cash Back(%) | 1% Petco Rewards | 5% with Prime Visa(winner) |
| Subscribe & Save Discount(%) | No program | Up to 20% discount(winner) |
| Average Customer Review Rating(stars) | 4.1/5 stars | 4.2/5 stars(winner) |
| Customer Review Rating(out of 5 stars) | 4.4 | — |
| Market Cap(USD) | $1.8 Trillion | — |
| Global User Base(millions) | 240+ Prime members + broader reach | — |
| Mobile App Downloads (All-Time)(millions) | 500+ million | — |
| Seller Commission Rate(%) | 15% base commission | — |
| Fulfillment Cost (FBA/Self)(% of sale) | 15-25% (FBA included) | — |
| Commission Fee (Per Transaction)(%) | 8-45% + 30-50% FBA | — |
| Annual Gross Merchandise Value (GMV)(billions USD) | $638 billion | — |
| Active Global Users(millions) | 150M | — |
| Market Dominance Share(%) | 40% US e-commerce market share | — |
| Market Share (E-Commerce)(%) | 40% global e-commerce market share | — |
| AWS Cloud Market Share(percent) | 32% | — |
| US Grocery Market Share(%) | 2.1% | — |
| US E-commerce Market Share(%) | 41% | — |
Show 1 more attributePet Category Market Share (U.S. Online)(%) 18% — | ||
| Company Market Capitalization(trillions USD) | $2.36 trillion (July 2026) | — |
| User Base Growth Rate (YoY)(%) | 8-10% annual growth | — |
| Prime/Membership Members(millions) | 220 million Prime members | — |
| Subscription/Membership Base(Millions) | 240M+ Prime members | — |
| Physical Store Locations(count) | 500+ Amazon Go/Fresh stores | — |
| Global Physical Store Locations(stores) | 0 stores | — |
| Physical Store Count(locations) | 0 (e-commerce only) | — |
| Physical Store Locations (US)(stores) | ~600 (Whole Foods only) | — |
| Average Delivery Speed(days) | Same-day to 1 day (Prime) | — |
| Return Window(days) | 30 days (standard) | — |
| Return Window(days) | 30-60 days (Prime) | — |
| Product Return Window(days) | 30 days | — |
| Customer Satisfaction Rating(stars (out of 5.0)) | 89% (J.D. Power 2024) | — |
Show 1 more attributeRefund Processing Time (if approved)(days) 5-10 business days — | ||
| Prime/Membership Benefits(members) | 240 million Prime members | — |
| Loyalty Program Cost(USD per year) | $139 | — |
| Prime/Loyalty Annual Cost(USD/year) | $139 (Prime) | — |
| Average Shipping Time(days) | 1-2 days (Prime) | — |
| Average Shipping Speed(days) | 2-3 days (Prime) | — |
| Standard Delivery Time(days) | 1-2 days (Prime) | — |
| Same-Day Delivery Cities(cities) | 3,500 cities (Prime 2-hour) | — |
| Home Goods Focus(%) | Multi-category general retailer | — |
| Design Curation Tools | Basic category and keyword filters | — |
| In-House Brands(count) | Limited home furniture brands | — |
| Product Category Focus | All categories (diversified) | — |
| Specialty Pet Food Availability (Exotic/Medical Diets)(inventory depth) | Limited; depends on seller listings | — |
| Autoship/Subscription Discount Range(Percent) | 5-20% on Subscribe & Save | — |
| Geographic Coverage(states) | 190+ countries and territories | — |
| Prime Members(millions) | 220+ | — |
| Member Renewal Rate(percent) | ~85% (estimated) | — |
| Ad Revenue (2026)(billion USD) | $68.5 | — |
| Physical Locations(stores) | Limited | — |
| Physical Store Locations (US)(locations) | 0 | — |
| AI Shopping Assistant(users) | Rufus 250M users | — |
| AI Rufus Interaction Growth(percent) | +210% | — |
| Prime Day 2026 Revenue(billion USD) | $24.1 | — |
| In-Person Support(availability) | Online support only | — |
| Free Shipping Minimum(USD) | $35 | — |
| Standard Non-Perishable Pet Delivery Time(days) | 1-2 days (Prime) | — |
| Standard Shipping Time (Domestic)(days) | 2 days (Prime) | — |
| Pet-Specific Product SKU Count(SKUs) | ~50,000-100,000 (estimated pet section) | — |
| Total Product Categories(categories) | 500+ million SKUs across all categories | — |
| Product Selection(items) | 2,000,000+ | — |
| Total Product SKUs (Pet Category)(SKUs) | ~50,000 pet products | — |
| 2025 Pet Supplies Market Position (GMV Rank)(rank) | Not #1 in pet supplies | — |
| Return Window (Standard Pet Supplies)(days) | 30 days (standard Amazon) | — |
| Autoship Subscription Discounts(percent) | Limited pet-specific subscriptions | — |
| Built-in Customer Base(millions) | 300+ active customers | — |
| Average Time to First Sale(days) | 3-7 days (instant access) | — |
| Brand Customization Level(scale 1-10) | Minimal (2/10) | — |
| Customer Data Access(percentage) | 0% customer data; Amazon owns relationship | — |
| Payment Gateway Options(number) | 1 (Amazon Pay only) | — |
| Product Listing Limits(count) | Varies by category and account tier | — |
| Active Users (2026)(millions) | Amazon 380 million | — |
| Avg Customer Rating(stars) | 4.1/5 | — |
| Customer Review Average Rating (Beauty Products)(stars) | 4.2 stars | — |
| Seller Verification(text) | Strict vetting, A9 quality standards | — |
| Number of Active Sellers(millions) | 2+ million | — |
| Average Customer Rating System(stars) | 4.4/5 average seller rating | — |
| Mobile App Downloads(millions) | 2.5 billion downloads | — |
| Estimated Active Users(millions) | 310M | — |
| Handmade/Artisanal Product Percentage(%) | <2% handmade items | — |
| Annual Revenue (2025)(billion USD) | $575 billion | — |
| Average Standard Delivery Time(days) | 2 days (Prime) / 5-7 days (standard) | — |
| Entry Membership Cost(USD per year) | $139 | — |
| Prime/Premium Membership Cost(USD/year) | $139/year | — |
| Free Shipping Threshold (Standard Members)(USD) | $35 (with Prime; $100 without) | — |
| Prime/Membership Cost (Annual)(USD) | $139/year | — |
| Customer Product Reviews Published(millions) | 250+ million | — |
| Renewable Energy Usage(percentage) | 85% | — |
| Year Created/Founded | 1994 | — |
| Global User Base(millions) | 150+ million customers | — |
| Annual Revenue(USD billion) | $575 billion (2025) | — |
| Employees(count) | 1.5 million | — |
| Package/Service Ecosystem(count) | 200+ AWS services | — |
| Licensing Model | Proprietary (freemium model) | — |
| Market Capitalization(USD) | 2.1 trillion | — |
| Market Share (US Pet E-commerce)(percent) | 12% (includes pet products) | — |
| Total Product Selection(number of SKUs) | 500,000+ | — |
| Product Description Accuracy Rate(%) | 96% | — |
| Non-Delivery/Lost Package Rate(%) | 0.3% | — |
| Data Privacy Compliance(text) | GDPR/CCPA Compliant | — |
| Annual Revenue(USD billions) | $575 billion (2024) | — |
| 2024 Annual Revenue (US)(billions USD) | $575.5 | — |
| Market Valuation (2024)(billions USD) | $2,100+ | — |
| Product Catalog Size(SKUs) | 798 million | — |
| Operating Margin(%) | 7.2% | — |
| Average Price Difference on Beauty Products(% below MSRP) | 10-25% discount below MSRP | — |
| Free Samples per Purchase(samples) | 0 | — |
| Fastest Delivery Speed (Prime/Premium)(business days) | Same-day or 1-day with Prime | — |
| Standard Free Shipping Threshold(USD) | $0 with Prime / $25 without | — |
| Prime Eligible Items with Two-Day Shipping(millions) | 100+ million items | — |
| Average Furniture Delivery Time(weeks) | 2-3 weeks | — |
| Standard Shipping Time(business days) | 1-2 days with Prime | — |
Show 3 more attributesFree Shipping Threshold(USD) $35 — Standard Delivery Speed (Prime)(days) 1-2 days — Same-Day Service Availability(metro areas) 100+ metro areas (Prime) — | ||
| Loyalty Rewards Earn Rate(% cash back) | Varies; typically 1-5% with Prime | — |
| Cloud/Tech Services Revenue(USD (billions)) | $88 billion (AWS) | — |
| Average Delivery Time (Standard)(days) | 1-2 days (Prime members) | — |
| Average Delivery Time (US Standard)(days) | 2-3 days (Prime) | — |
| Monthly Active Users(millions) | 2,100 million | — |
| Buyer Protection Duration(days) | 180 days (A-to-Z Guarantee) | — |
| Standard Return Window(days) | 30 days | — |
| Return Window (Standard Policy)(days) | 30 days standard | — |
| Buyer Protection Success Rate(%) | 94% disputes resolved in buyer favor | — |
| Data Privacy/Regulatory Status | US-regulated, transparent data policies | — |
| Return Window for Members(days) | 30 days | — |
| Average Shipping Time (Standard)(days) | 1-2 days (Prime) | — |
| Seller Commission/Fees(percent) | Up to 45% (varies by category) | — |
| Customer Trust Rating(percent) | 91% trust Amazon (2024) | — |
| Percentage of Small/Independent Sellers(percent) | 65% third-party sellers (mostly resellers/aggregators) | — |
| Customer Service Response Time(hours) | 24-48 hours average | — |
| Total Product Selection(millions) | 300+ million | — |
| Average Customer Review Rating(stars) | 4.2/5 (verified reviews with photo proof) | — |
| Product Return/Defect Rate(%) | ~8-12% average return rate | — |
| Counterfeit/Knockoff Risk(relative risk level) | Low (seller suspension policy enforced) | — |
PetcoAAmazon
Trailing Twelve-Month Revenue(USD Billions)
$5.96B
—
Q4 FY2026 Revenue(USD Billions)
$1.5B
—
Annual Revenue (2024)(USD Billions)
$5.9B
—
Annual Revenue(billions USD)
$638 billion
—
Annual Revenue (2025)(Billion USD)
$638B (e-commerce only)
—
Show 6 more attributes
Market Capitalization(trillions USD)
$2,360B
—
YoY Revenue Growth (2025)(Percent)
12-15% (estimated)
—
Gross Margin Trend (Q4 2025)(Basis Points)
Industry average ~40-45%
—
Total Annual Revenue(USD (billions))
$575 billion
—
Global Annual Revenue (2024)(billion USD)
$575 billion
—
Annual Revenue (2024)(USD billions)
$575B
—
Store Locations(number)
1,500+
—
In-Store Grooming Availability(percentage)
65%
—
Veterinary Clinic Partnerships(network name)
Petco Health and Wellness
—
Private Label Product Lines(count)
8
—
Autoship Subscription Discount(%)
Up to 20%
—
Standard Shipping Threshold(USD)
Varies by location (in-store pickup available)
—
Average Price Premium(%)
8% above Amazon
Baseline (lowest)
Annual Membership Cost(USD)
$139 per year
—
Furniture Pricing Advantage(%)
Competitive on items under $50
—
Show 17 more attributes
Monthly Base Cost(USD)
$0 (pay per sale)
—
Avg Product Price(USD)
$15-50
—
Premium Membership Cost($)
Prime $139
—
Prime/Premium Subscription Cost(USD/year)
$139/year (Prime)
—
Average Furniture Price Range(USD)
$150-$1,200
—
Average Price Markup vs Wholesale(%)
20-30% markup
—
Average Product Price Index(% difference from market average)
-12%
—
Average Product Price Index (baseline=100)(relative price)
100
—
Membership Cost (Annual)(USD)
$139 (Prime basic tier)
—
Annual Membership Cost (Standard Plan)(USD)
$139 (Prime)
—
Average Product Price(USD)
$25-75
—
Average Beauty Product Price Comparison (Foundation)(USD)
$39
—
Auto-Delivery Maximum Discount(%)
20%
—
Prime/Membership Annual Cost(USD)
$139
—
Auto-Ship Discount Maximum(percent off)
5-20% Subscribe & Save
—
Price Premium vs Temu(%)
100-150% higher (standard retail markup)
—
Prime/Membership Cost(USD/year)
139/year or 14.99/month
—
Product Catalog Size(items)
~40,000
—
Online Product Selection(SKUs)
15,000 in-store inventory
50,000+ pet listings
Product Categories(count)
30+ main categories
—
Product SKU Count(products)
300+ million
—
Available Product SKUs(millions)
300M+
—
Show 8 more attributes
Number of Beauty Brands(brands)
500+ brands
—
Total Product Categories(categories)
40+ categories
—
Estimated Available Products(millions)
300+ million
—
Total Products Available(millions)
500+ million
—
Total Product SKUs(products)
500,000,000+
—
Number of Home Brands(brands)
500+ furniture brands available
—
Number of Beauty Brands Available(brands)
500+
—
Total Active Product Listings(millions)
350+ million
—
Physical Store Locations(stores)
1,500+ stores
0 pet stores
Average Shipping Time(days)
1-2 days (same-day pickup available)
—
Median Delivery Time(days)
1-2 days (Prime members in metro areas)
—
Physical Store Locations(stores)
600+
—
In-Store Grooming Available
Yes (at most locations)
—
Grooming & Veterinary Services(availability)
Available in most locations
Not offered
Grooming Service Availability(locations)
0 locations
—
Prescription Pharmacy Services(availability)
Not offered; external pharmacy required
—
Training Classes Availability(program status)
Not offered
—
Show 5 more attributes
In-Store Grooming Services(availability)
Not available
—
Professional Veterinarians(on-staff)
No
—
Interior Design Service(cost)
Not available
—
In-Store Beauty Consultation Available
No
—
Pharmacy Services
Limited (no pet Rx)
—
Customer Satisfaction Rating(stars (out of 5))
4.2/5 (Trustpilot)
—
Customer Satisfaction Score(points)
68/100
—
Standard Shipping Speed(days)
5-7 business days
1-2 days (Prime members)
Standard Shipping Time(days)
5-7 days
—
Standard Shipping Delivery Time(business days)
1-2 days (Prime)
—
Standard Shipping Time(days)
1-2 days (Prime)
—
Loyalty Program Cash Back(%)
1% Petco Rewards
5% with Prime Visa
Subscribe & Save Discount(%)
No program
Up to 20% discount
Average Customer Review Rating(stars)
4.1/5 stars
4.2/5 stars
Customer Review Rating(out of 5 stars)
4.4
—
Market Cap(USD)
$1.8 Trillion
—
Global User Base(millions)
240+ Prime members + broader reach
—
Mobile App Downloads (All-Time)(millions)
500+ million
—
Seller Commission Rate(%)
15% base commission
—
Fulfillment Cost (FBA/Self)(% of sale)
15-25% (FBA included)
—
Commission Fee (Per Transaction)(%)
8-45% + 30-50% FBA
—
Annual Gross Merchandise Value (GMV)(billions USD)
$638 billion
—
Active Global Users(millions)
150M
—
Market Dominance Share(%)
40% US e-commerce market share
—
Market Share (E-Commerce)(%)
40% global e-commerce market share
—
AWS Cloud Market Share(percent)
32%
—
US Grocery Market Share(%)
2.1%
—
US E-commerce Market Share(%)
41%
—
Show 1 more attribute
Pet Category Market Share (U.S. Online)(%)
18%
—
Company Market Capitalization(trillions USD)
$2.36 trillion (July 2026)
—
User Base Growth Rate (YoY)(%)
8-10% annual growth
—
Prime/Membership Members(millions)
220 million Prime members
—
Subscription/Membership Base(Millions)
240M+ Prime members
—
Physical Store Locations(count)
500+ Amazon Go/Fresh stores
—
Global Physical Store Locations(stores)
0 stores
—
Physical Store Count(locations)
0 (e-commerce only)
—
Physical Store Locations (US)(stores)
~600 (Whole Foods only)
—
Average Delivery Speed(days)
Same-day to 1 day (Prime)
—
Return Window(days)
30 days (standard)
—
Return Window(days)
30-60 days (Prime)
—
Product Return Window(days)
30 days
—
Customer Satisfaction Rating(stars (out of 5.0))
89% (J.D. Power 2024)
—
Show 1 more attribute
Refund Processing Time (if approved)(days)
5-10 business days
—
Prime/Membership Benefits(members)
240 million Prime members
—
Loyalty Program Cost(USD per year)
$139
—
Prime/Loyalty Annual Cost(USD/year)
$139 (Prime)
—
Average Shipping Time(days)
1-2 days (Prime)
—
Average Shipping Speed(days)
2-3 days (Prime)
—
Standard Delivery Time(days)
1-2 days (Prime)
—
Same-Day Delivery Cities(cities)
3,500 cities (Prime 2-hour)
—
Home Goods Focus(%)
Multi-category general retailer
—
Design Curation Tools
Basic category and keyword filters
—
In-House Brands(count)
Limited home furniture brands
—
Product Category Focus
All categories (diversified)
—
Specialty Pet Food Availability (Exotic/Medical Diets)(inventory depth)
Limited; depends on seller listings
—
Autoship/Subscription Discount Range(Percent)
5-20% on Subscribe & Save
—
Geographic Coverage(states)
190+ countries and territories
—
Prime Members(millions)
220+
—
Member Renewal Rate(percent)
~85% (estimated)
—
Ad Revenue (2026)(billion USD)
$68.5
—
Physical Locations(stores)
Limited
—
Physical Store Locations (US)(locations)
0
—
AI Shopping Assistant(users)
Rufus 250M users
—
AI Rufus Interaction Growth(percent)
+210%
—
Prime Day 2026 Revenue(billion USD)
$24.1
—
In-Person Support(availability)
Online support only
—
Free Shipping Minimum(USD)
$35
—
Standard Non-Perishable Pet Delivery Time(days)
1-2 days (Prime)
—
Standard Shipping Time (Domestic)(days)
2 days (Prime)
—
Pet-Specific Product SKU Count(SKUs)
~50,000-100,000 (estimated pet section)
—
Total Product Categories(categories)
500+ million SKUs across all categories
—
Product Selection(items)
2,000,000+
—
Total Product SKUs (Pet Category)(SKUs)
~50,000 pet products
—
2025 Pet Supplies Market Position (GMV Rank)(rank)
Not #1 in pet supplies
—
Return Window (Standard Pet Supplies)(days)
30 days (standard Amazon)
—
Autoship Subscription Discounts(percent)
Limited pet-specific subscriptions
—
Built-in Customer Base(millions)
300+ active customers
—
Average Time to First Sale(days)
3-7 days (instant access)
—
Brand Customization Level(scale 1-10)
Minimal (2/10)
—
Customer Data Access(percentage)
0% customer data; Amazon owns relationship
—
Payment Gateway Options(number)
1 (Amazon Pay only)
—
Product Listing Limits(count)
Varies by category and account tier
—
Active Users (2026)(millions)
Amazon 380 million
—
Avg Customer Rating(stars)
4.1/5
—
Customer Review Average Rating (Beauty Products)(stars)
4.2 stars
—
Seller Verification(text)
Strict vetting, A9 quality standards
—
Number of Active Sellers(millions)
2+ million
—
Average Customer Rating System(stars)
4.4/5 average seller rating
—
Mobile App Downloads(millions)
2.5 billion downloads
—
Estimated Active Users(millions)
310M
—
Handmade/Artisanal Product Percentage(%)
<2% handmade items
—
Annual Revenue (2025)(billion USD)
$575 billion
—
Average Standard Delivery Time(days)
2 days (Prime) / 5-7 days (standard)
—
Entry Membership Cost(USD per year)
$139
—
Prime/Premium Membership Cost(USD/year)
$139/year
—
Free Shipping Threshold (Standard Members)(USD)
$35 (with Prime; $100 without)
—
Prime/Membership Cost (Annual)(USD)
$139/year
—
Customer Product Reviews Published(millions)
250+ million
—
Renewable Energy Usage(percentage)
85%
—
Year Created/Founded
1994
—
Global User Base(millions)
150+ million customers
—
Annual Revenue(USD billion)
$575 billion (2025)
—
Employees(count)
1.5 million
—
Package/Service Ecosystem(count)
200+ AWS services
—
Licensing Model
Proprietary (freemium model)
—
Market Capitalization(USD)
2.1 trillion
—
Market Share (US Pet E-commerce)(percent)
12% (includes pet products)
—
Total Product Selection(number of SKUs)
500,000+
—
Product Description Accuracy Rate(%)
96%
—
Non-Delivery/Lost Package Rate(%)
0.3%
—
Data Privacy Compliance(text)
GDPR/CCPA Compliant
—
Annual Revenue(USD billions)
$575 billion (2024)
—
2024 Annual Revenue (US)(billions USD)
$575.5
—
Market Valuation (2024)(billions USD)
$2,100+
—
Product Catalog Size(SKUs)
798 million
—
Operating Margin(%)
7.2%
—
Average Price Difference on Beauty Products(% below MSRP)
10-25% discount below MSRP
—
Free Samples per Purchase(samples)
0
—
Fastest Delivery Speed (Prime/Premium)(business days)
Same-day or 1-day with Prime
—
Standard Free Shipping Threshold(USD)
$0 with Prime / $25 without
—
Prime Eligible Items with Two-Day Shipping(millions)
100+ million items
—
Average Furniture Delivery Time(weeks)
2-3 weeks
—
Standard Shipping Time(business days)
1-2 days with Prime
—
Show 3 more attributes
Free Shipping Threshold(USD)
$35
—
Standard Delivery Speed (Prime)(days)
1-2 days
—
Same-Day Service Availability(metro areas)
100+ metro areas (Prime)
—
Loyalty Rewards Earn Rate(% cash back)
Varies; typically 1-5% with Prime
—
Cloud/Tech Services Revenue(USD (billions))
$88 billion (AWS)
—
Average Delivery Time (Standard)(days)
1-2 days (Prime members)
—
Average Delivery Time (US Standard)(days)
2-3 days (Prime)
—
Monthly Active Users(millions)
2,100 million
—
Buyer Protection Duration(days)
180 days (A-to-Z Guarantee)
—
Standard Return Window(days)
30 days
—
Return Window (Standard Policy)(days)
30 days standard
—
Buyer Protection Success Rate(%)
94% disputes resolved in buyer favor
—
Data Privacy/Regulatory Status
US-regulated, transparent data policies
—
Return Window for Members(days)
30 days
—
Average Shipping Time (Standard)(days)
1-2 days (Prime)
—
Seller Commission/Fees(percent)
Up to 45% (varies by category)
—
Customer Trust Rating(percent)
91% trust Amazon (2024)
—
Percentage of Small/Independent Sellers(percent)
65% third-party sellers (mostly resellers/aggregators)
—
Customer Service Response Time(hours)
24-48 hours average
—
Total Product Selection(millions)
300+ million
—
Average Customer Review Rating(stars)
4.2/5 (verified reviews with photo proof)
—
Product Return/Defect Rate(%)
~8-12% average return rate
—
Counterfeit/Knockoff Risk(relative risk level)
Low (seller suspension policy enforced)
—
Pros & Cons
10 pros·6 cons across both
A
Petco
+5-3
Pros
- 1,500+ physical locations for same-day shopping and service access
- In-store grooming, boarding, and veterinary clinics available
- Expert staff provides personalized pet care advice
- Curbside pickup and in-store fulfillment options
- Adoption services and pet wellness programs
Cons
- Prices average 8% higher than Amazon on equivalent items
- Limited online selection compared to Amazon (15,000 vs 50,000+ SKUs)
- Slower shipping (5-7 days standard) versus Prime's 1-2 days
A
Amazon
+5-3
Pros
- 50,000+ pet product listings providing unmatched selection
- Amazon Prime: 1-2 day delivery on most items
- Lowest prices with frequent discounts and deals
- Easy price comparison and customer reviews (average 4.2/5 stars)
- Subscribe & Save option provides 20% recurring purchase discount
Cons
- No physical locations or in-person services (grooming, vet, boarding)
- Requires Prime membership ($139/year) for best pricing and fast delivery
- Product quality varies by third-party sellers; counterfeits occasionally reported
Frequently Asked Questions
5 questions
Yes, Petco prices average 8% higher than Amazon on the same products. However, Petco's value lies in immediate availability, professional services (grooming, vet), and expert staff guidance. Amazon's lowest prices require Prime membership ($139/year) and benefit most from Subscribe & Save (20% discount) for recurring purchases.
Resources & Learn More
Curated sources to dive deeper
Where to Buy
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Wikipedia
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