software
Webex vs Microsoft Teams 2026: Features & Pricing
Microsoft Teams dominates with 365 million monthly active users and deeper Office 365 integration, while Webex excels in video quality with 1080p HD standard and superior meeting security features. Teams is better for organizations already invested in Microsoft's ecosystem, while Webex appeals to security-conscious enterprises and companies needing standalone conferencing.
Microsoft Teams
Enterprise unified communication platform integrated with Microsoft 365 suite
Organizations already invested in Microsoft 365, enterprises needing tight Office app integration, companies with Windows-dominant IT environments
Score63%
VS
Cisco Webex
Enterprise video conferencing and collaboration platform with advanced meeting features.
Security-conscious enterprises, healthcare and financial institutions, organizations without Microsoft 365 licenses, companies needing cross-platform compatibility
Score63%
Quick Answer
AI SummaryMicrosoft Teams dominates with 365 million monthly active users and deeper Office 365 integration, while Webex excels in video quality with 1080p HD standard and superior meeting security features. Teams is better for organizations already invested in Microsoft's ecosystem, while Webex appeals to security-conscious enterprises and companies needing standalone conferencing.
Our Verdict
AI-assistedChoose Microsoft Teams if you're already using Office 365, need tight collaboration with Word/Excel/PowerPoint, or require the largest user base for external meetings. Choose Webex if security and encryption are paramount, you need superior native video quality without relying on Microsoft infrastructure, or you prefer a platform-agnostic solution that works equally well on any OS.
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Microsoft Teams
8.5/10
Cisco Webex
6.5/10
Choose Microsoft Teams if
Best pickOrganizations already invested in Microsoft 365, enterprises needing tight Office app integration, companies with Windows-dominant IT environments
Choose Cisco Webex if
Security-conscious enterprises, healthcare and financial institutions, organizations without Microsoft 365 licenses, companies needing cross-platform compatibility
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Key Differences at a Glance
- Monthly Active Users:✓ Microsoft Teams wins(365 million vs 250 million)
- Video Quality Standard:✓ Microsoft Teams wins(1080p HD native vs 1080p HD (720p standard))
- Integration with Office Suite:✓ Cisco Webex wins(Limited, third-party required vs Native integration with 365 apps)
Key Facts & Figures
123 numeric metrics compared
| Metric | Microsoft Teams | Cisco Webex | Ratio |
|---|---|---|---|
| Daily Active Users(millions) | 320 million | 70 million | |
| App Integrations(count) | ~700 | — | — |
| Paid Starting Price(USD/user/mo) | Included with M365 | — | — |
| Maximum Webinar Participants(participants) | 10,000 | — | — |
| Maximum Free Breakout Rooms(rooms) | 50 rooms | — | — |
| Starting Paid Plan Cost(USD/month) | $6/month (Microsoft 365 bundle) | — | — |
| Standalone Monthly Pricing (Pro Tier)(USD per user per month) | $6.00 (with Microsoft 365 Business Basic) | — | — |
| Annual Cost per User (Pro Tier)(USD) | $72 (bundled pricing) | — | — |
| Third-Party App Integrations(count) | 1,000+ | — | — |
| Video Meeting Capacity(participants) | Up to 10,000 | — | — |
| Mobile App Feature Parity | 85% | — | — |
| Free Plan Monthly Cost(USD) | $6 (Teams Essentials) | — | — |
| Maximum Free Tier Group Meeting Duration(hours) | 24 hours | — | — |
| Free Tier Participant Limit(participants) | 100 participants | — | — |
| Gartner Meeting Solutions Rating(stars) | 4.5 stars | — | — |
| Gartner Review Sample Size(reviews) | 3,669 reviews | — | — |
| Gartner Customer Rating(stars) | 4.5 stars | — | — |
| Customer Reviews Analyzed(count) | 3,668 reviews | — | — |
| Video Quality Rating(%) | 7.9% positive | — | — |
| Starting Monthly Price Per User(USD) | $4.50 | — | — |
| Free Meeting Duration (3+ participants)(minutes) | 60 minutes | — | — |
| Real-Time Translation Languages(count) | 31 languages | — | — |
| Enterprise Deployment Adoption (500+ seat orgs)(percentage) | 67% of deployments | — | — |
| 3-Year TCO Advantage for 1,000 Users with M365(percentage savings) | 47% lower cost | — | — |
| Base Pricing (Monthly)(USD) | $7.00 (Business Basic 2026 price) | — | — |
| Maximum Video Meeting Participants(participants) | 300+ participants | — | — |
| Language Translation Support(languages) | 40+ languages (Teams Premium) | — | — |
| Registered Users Globally(millions) | 350+ million monthly active users | — | — |
| Monthly Active Users (MAU)(millions) | 320M | 220M | |
| Free Plan Meeting Duration Limit(minutes) | 60 minutes (3+ participants) | 60 minutes (3+ participants) | |
| Meeting Recording Retention (Free)(days) | Unlimited (OneDrive) | 30 days | — |
| Minimum Bandwidth for HD Video(Mbps) | 4.5 Mbps | — | — |
| Monthly Active Users (2024)(millions) | 320 million | — | — |
| Starting Price (Monthly)(USD) | $0 (Free) or $6 (Standard) | — | — |
| Native Third-Party Integrations(integrations) | 500+ apps | — | — |
| Maximum Video Conference Participants(participants) | 10,000 participants | — | — |
| Paid Plan Starting Price(USD/month) | $6 | — | — |
| Third-party Integrations(count) | 500+ | — | — |
| Max Video Conference Participants(people) | 10000 | — | — |
| Voice Codec Quality Rating(score (1-10)) | 8 | — | — |
| Enterprise Security Certifications(count) | SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery | — | — |
| Time to Deploy(hours) | 1-3 | — | — |
| Uptime Guarantee(percent) | 99.9% | — | — |
| Video Conference Max Participants(participants) | 300 | — | — |
| Free Tier File Storage(GB per user) | 100 GB per user | — | — |
| Message Search History (Free Tier)(days) | 90 days | — | — |
| Annual Subscription Cost (Pro, 100 users)(USD) | $7,800 or free with Microsoft 365 | — | — |
| Desktop App Memory Usage(MB) | 450 MB | — | — |
| Voice Latency(milliseconds) | 80-120ms | — | — |
| Free Tier Call Duration Limit(minutes) | 60 minutes (100 participants max) | — | — |
| Monthly Cost (1 Pro User)(USD) | $6.00 | — | — |
| Screen Sharing Maximum FPS(fps) | 30fps | — | — |
| Supported Language Captions(languages) | 60+ languages | — | — |
| Maximum Free Server Categories(categories) | Limited (fixed structure) | — | — |
| Enterprise Fortune 500 Adoption Rate(percent) | 80% | — | — |
| Free Tier Meeting Duration for Group Calls(minutes) | 60 minutes (unlimited participants) | — | — |
| Pro Plan Annual Cost(USD) | $70/year (via Microsoft 365 Business Basic) | — | — |
| Maximum Participants (Standard Meeting)(people) | 300 participants | — | — |
| Free Plan Cloud Storage(GB) | 5 GB (OneDrive) | — | — |
| Breakout Rooms Maximum Count(rooms) | 50 breakout rooms | — | — |
| Global Enterprise Video Conferencing Market Share (2024)(percent) | 28.2% | — | — |
| Monthly Subscription Cost (Pro/Standard)(USD) | $0 (bundled) or $12.50 (standalone) | — | — |
| Message Delivery Latency(milliseconds) | 200-300ms | — | — |
| File Upload Limit(GB) | 250GB | — | — |
| G2 Ease of Use Rating (2024)(stars) | 4.0/5 | — | — |
| Video Meeting Participant Limit(participants) | 300 | — | — |
| Active Monthly Users(millions) | 300+ million users | — | — |
| Base Monthly Cost (Single User)(USD) | $4.00 (Teams Essentials) - $12.50 (Teams Premium) | — | — |
| Maximum File Upload Size(GB) | 2 GB per file | — | — |
| Available Integrations(count) | 1,000+ native integrations | 200+ integrations | |
| Annual TCO (1,000 users, 3-year average)(USD) | $48,000-150,000 | — | — |
| Pro Plan Monthly Cost Per User(USD) | $6.00 | — | — |
| File Storage Per User(GB) | 1000 (1TB OneDrive) | — | — |
| Maximum Video Conference Participants (Free)(people) | 100 | — | — |
| Native Integrations Available(count) | 1000+ | 200+ | |
| G2 User Interface Rating(out of 5) | 4.1/5 (8,300 reviews) | — | — |
| Maximum Participants Per Meeting(participants) | 300 standard | — | — |
| Free Tier Monthly Cost(USD) | $0 (limited) | — | — |
| Pro Plan Monthly Cost(USD per user) | $6.99 | $7.25 | |
| Standard Video Resolution(pixels) | 1920x1080 | — | — |
| Screen Sharing Participants(simultaneous users) | 1 primary | — | — |
| Meeting Recording Storage (Free)(hours) | Unlimited in OneDrive | — | — |
| Mobile App Quality Rating(out of 5) | 4.5 | — | — |
| AI Features Integration(count) | 8 (Copilot, live transcription, noise suppression, translation) | — | — |
| Enterprise Support Response Time(hours) | 1 | — | — |
| Free Meeting Duration Limit(minutes) | Unlimited | 40 minutes (3+ participants) | — |
| Maximum Simultaneous Screen Shares(participants) | 4 participants | — | — |
| Maximum Free Plan Participants(people) | 100 participants | — | — |
| Real-Time Caption Languages Supported(languages) | 60+ languages | — | — |
| 4K Video Quality Support(fps) | 4K @ 30fps (Premium only) | — | — |
| Maximum Meeting Participants(participants) | 10,000 | 1000 participants | |
| Monthly Cost (Pro Plan)(USD) | $15 (Essentials) / $20 (Standard) | — | — |
| Chat Message Retention (Free Tier)(months) | 36+ months | — | — |
| Setup Time for New Users(minutes) | 8-10 (account creation + installation) | — | — |
| Free Group Video Call Duration Limit(minutes) | 60 minutes | — | — |
| Third-Party Bot Integrations Available(count) | 1,500+ apps | — | — |
| Base Pricing (Team/Workspace)(USD per month) | $6 per user (Teams Essentials) | — | — |
| Voice Latency (Lower is Better)(milliseconds) | 50-80ms | — | — |
| Free Tier Monthly Active Users(millions) | 320 million | — | — |
| Video Participants (Free Tier)(maximum simultaneous) | 100 video participants | — | — |
| Workspace/Server Creation Cost(USD per month) | Free Teams ($5-12/month for Pro) | — | — |
| End-to-End Encryption Launch Year(year) | 2021 | 2020 | |
| Cross-Platform Native Support(platforms) | Windows, Mac, iOS, Android | Windows, Mac, Linux, iOS, Android | |
| Maximum Meeting Participants (Free)(participants) | 100 participants | 100 participants | |
| Maximum Meeting Participants (Paid)(participants) | 40,000 participants | 40,000 participants | |
| Pro Plan Monthly Cost (Annual Billing)(USD per user) | $15.99 | $15.99 | |
| Free Plan Duration | 40 minutes unlimited users | 40 minutes unlimited users | |
| Standard Plan Price(USD/user/month) | $14.99 | $14.99 | |
| Global Market Share(percent) | 16.5% | 16.5% | |
| Starting Monthly Cost per User(USD) | $15.99 | $15.99 | |
| Minimum Bandwidth (HD Video)(Mbps) | 1.5 Mbps | 1.5 Mbps | |
| Annual Recording Storage (Per User)(GB) | 40GB | 40GB | |
| Fortune 500 Adoption Rate(percent) | 43% | 43% | |
| Enterprise Setup Time(days) | 14-28 days | 14-28 days | |
| Starting Price (Professional Plan)(USD/user/month) | $17.95 | $17.95 | |
| Mobile App Rating (iOS)(stars) | 4.4/5.0 | 4.4/5.0 | |
| Free Group Call Duration Limit(minutes) | 40 minutes | 40 minutes | |
| Maximum Participants(participants) | 40,000 (webinar mode) | 40,000 (webinar mode) | |
| Real-Time Captions Languages(languages) | 80+ languages | 80+ languages | |
| Google Meet Mobile App Rating(stars) | 4.5/5.0 | 4.5/5.0 | |
| Starting Price (Per User/Month)(USD) | $13.50 | $13.50 | |
| Record Transcription Languages Supported(languages) | 100+ | 100+ | |
| Estimated Global Active Users(millions) | 650+ million | 650+ million |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
Microsoft Teams leads2 ties
Microsoft Teams
Attribute
Cisco Webex
- 365 million(winner)Monthly Active Users250 million
- 1080p HD native(winner)Video Quality Standard1080p HD (720p standard)
- Native integration with 365 appsIntegration with Office SuiteLimited, third-party required(winner)
- 60 minutes (3+ participants)Free Plan Meeting Duration Limit60 minutes (3+ participants)
- $6.99/user(winner)Base Monthly Cost (Pro Plan)$7.25/user
- End-to-end encryption (2021+)Encryption StandardEnd-to-end encryption (2020+)(winner)
- 10,000 participantsMax Meeting Participants10,000 participants
- Monthly Active Users
Microsoft Teams
365 million(winner)
Cisco Webex
250 million
- Video Quality Standard
Microsoft Teams
1080p HD native(winner)
Cisco Webex
1080p HD (720p standard)
- Integration with Office Suite
Microsoft Teams
Native integration with 365 apps
Cisco Webex
Limited, third-party required(winner)
- Free Plan Meeting Duration Limit
Microsoft Teams
60 minutes (3+ participants)
Cisco Webex
60 minutes (3+ participants)
- Base Monthly Cost (Pro Plan)
Microsoft Teams
$6.99/user(winner)
Cisco Webex
$7.25/user
- Encryption Standard
Microsoft Teams
End-to-end encryption (2021+)
Cisco Webex
End-to-end encryption (2020+)(winner)
- Max Meeting Participants
Microsoft Teams
10,000 participants
Cisco Webex
10,000 participants
Full Comparison
| Attribute | Microsoft Teams | Cisco Webex |
|---|---|---|
| Daily Active Users(millions) | 320 million(winner) | 70 million |
| Monthly Active Users (2024)(millions) | 320 million | — |
| App Integrations(count) | ~700 | — |
| Third-Party App Integrations(count) | 1,000+ | — |
| Video Meeting Capacity(participants) | Up to 10,000 | — |
| Native Office Integration | Native with SharePoint, OneDrive, Office Web Apps | — |
| AI Copilot Features | Microsoft Copilot Pro (enterprise AI, meeting insights) | — |
Show 23 more attributesMaximum Free Tier Group Meeting Duration(hours) 24 hours — AI Meeting Notes Availability Premium only ($10/user/month) — AI Meeting Summaries Basic transcription only Yes, Business plan+ Free Meeting Duration (3+ participants)(minutes) 60 minutes — Real-Time Translation Languages(count) 31 languages — Maximum Video Meeting Participants(participants) 300+ participants — Language Translation Support(languages) 40+ languages (Teams Premium) — Maximum Video Conference Participants(participants) 10,000 participants — Max Video Conference Participants(people) 10000 — Video Conference Max Participants(participants) 300 — Message Search History (Free Tier)(days) 90 days — Supported Language Captions(languages) 60+ languages — Breakout Rooms Maximum Count(rooms) 50 breakout rooms — Message Search Speed (Free Tier)(indexing scope) Last 3 months only — Message History Retention (Free Tier)(days) Unlimited — Video Meeting Participant Limit(participants) 300 — Native Integrations Available(count) 1000+ 200+ Screen Sharing Participants(simultaneous users) 1 primary — Chat Message Retention (Free Tier)(months) 36+ months — Free Tier Message History(messages) 10,000 most recent — Video Participants (Free Tier)(maximum simultaneous) 100 video participants — Virtual Backgrounds on Free Tier Included free — Breakout Rooms (Free Tier)(rooms) Unlimited — | ||
| Paid Starting Price(USD/user/mo) | Included with M365 | — |
| Free Cloud Recording Capability | No, paid only | — |
| Office 365 Native Integration | Full native integration | — |
| Browser Join Without App | Often requires app/account | — |
| Mobile App Feature Parity | 85% | — |
| Auto-Generated Meeting Transcripts | Available (free in 43 languages) | — |
| Real-Time Caption Languages Supported(languages) | 60+ languages | — |
| Real-Time Captions Languages(languages) | 80+ languages | — |
| Maximum Webinar Participants(participants) | 10,000 | — |
| Maximum Participants(participants) | 40,000 (webinar mode) | — |
| Maximum Free Breakout Rooms(rooms) | 50 rooms | — |
| Maximum Meeting Participants(participants) | 10,000(winner) | 1000 participants |
| Starting Paid Plan Cost(USD/month) | $6/month (Microsoft 365 bundle) | — |
| Standalone Monthly Pricing (Pro Tier)(USD per user per month) | $6.00 (with Microsoft 365 Business Basic) | — |
| Annual Cost per User (Pro Tier)(USD) | $72 (bundled pricing) | — |
| Free Plan Monthly Cost(USD) | $6 (Teams Essentials) | — |
| Starting Monthly Price Per User(USD) | $4.50 | — |
Show 20 more attributesBase Pricing (Monthly)(USD) $7.00 (Business Basic 2026 price) — Starting Price (Monthly)(USD) $0 (Free) or $6 (Standard) — Paid Plan Starting Price(USD/month) $6 — Annual Subscription Cost (Pro, 100 users)(USD) $7,800 or free with Microsoft 365 — Free Tier Call Duration Limit(minutes) 60 minutes (100 participants max) — Monthly Cost (1 Pro User)(USD) $6.00 — Pro Plan Annual Cost(USD) $70/year (via Microsoft 365 Business Basic) — Monthly Subscription Cost (Pro/Standard)(USD) $0 (bundled) or $12.50 (standalone) — Base Monthly Cost (Single User)(USD) $4.00 (Teams Essentials) - $12.50 (Teams Premium) — Pro Plan Monthly Cost Per User(USD) $6.00 — Free Tier Monthly Cost(USD) $0 (limited) — Pro Plan Monthly Cost(USD per user) $6.99 $7.25 Monthly Cost (Pro Plan)(USD) $15 (Essentials) / $20 (Standard) — Workspace/Server Creation Cost(USD per month) Free Teams ($5-12/month for Pro) — Pro Plan Monthly Cost (Annual Billing)(USD per user) $15.99 — Standard Plan Price(USD/user/month) $14.99 — Starting Monthly Cost per User(USD) $15.99 — Starting Price (Professional Plan)(USD/user/month) $17.95 — Starting Price (Per User/Month)(USD) $13.50 — Free Plan Available Yes (40-min group meetings) — | ||
| AI Translation Languages (2026)(languages) | Limited translation features | — |
| AI Meeting Assistant Cost(USD/month) | Copilot Pro required ($20+ per tenant) | Included free(winner) |
| AI Assistant Integration | Copilot with GPT-4, speech-to-text, real-time translation | — |
| AI Meeting Assistant | Webex Assistant (transcription, summary) | — |
| Message Search Speed(seconds) | 2-4 seconds average | — |
| Minimum Bandwidth for HD Video(Mbps) | 4.5 Mbps | — |
| Desktop App Memory Usage(MB) | 450 MB | — |
| Voice Latency(milliseconds) | 80-120ms | — |
| Screen Sharing Maximum FPS(fps) | 30fps | — |
Show 5 more attributesMessage Delivery Latency(milliseconds) 200-300ms — Video Quality (Standard)(resolution & fps) 1080p @ 30fps — 4K Video Quality Support(fps) 4K @ 30fps (Premium only) — Voice Latency (Lower is Better)(milliseconds) 50-80ms — Minimum Bandwidth (HD Video)(Mbps) 1.5 Mbps — | ||
| Free Tier Participant Limit(participants) | 100 participants | — |
| Maximum Participants (Standard Meeting)(people) | 300 participants | — |
| Maximum Participants Per Meeting(participants) | 300 standard | — |
| Microsoft 365 Integration Depth(integration level) | 8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI) | — |
| Native Microsoft Office Integration | Full (Word, Excel, PowerPoint, Outlook) | Limited (manual upload required) |
| Microsoft 365 Ecosystem Integration(integration depth) | Native: Word, Excel, SharePoint, OneDrive, Outlook, Power BI | — |
| Native Microsoft 365 Integration(integration level) | Native (deep) | — |
| Office Suite Integration Level | Office 365/Microsoft 365 (native) | — |
Show 3 more attributesOffice 365 Integration Level(integration score) Native (OneDrive, SharePoint, Outlook, Excel co-auth) — Microsoft 365 Integration Full integration with Office apps — Calendar Integration Native Outlook calendar sync — | ||
| Advanced Chat Features (Channels, Threading, Workflows) | Advanced (channels, nested threads, queues, connectors) | — |
| Gartner Meeting Solutions Rating(stars) | 4.5 stars | — |
| Gartner Review Sample Size(reviews) | 3,669 reviews | — |
| Gartner Customer Rating(stars) | 4.5 stars | — |
| Customer Reviews Analyzed(count) | 3,668 reviews | — |
| Google Meet Mobile App Rating(stars) | 4.5/5.0 | — |
| 3-Year Total Cost of Ownership (1,000 users)(USD) | Lower (integrated M365) | — |
| Video Quality Rating(%) | 7.9% positive | — |
| Real-Time Translation Support(null) | Limited to basic captions | — |
| Native Cisco Hardware Integration(null) | Third-party device support only | — |
| AI Features in Base Tier | Limited (Copilot requires E5) | — |
| Record Transcription Languages Supported(languages) | 100+ | — |
| Maximum Video Sharing Quality(fps at resolution) | 4K at 30fps | — |
| Maximum Video Resolution(pixels) | 1080p (1920x1080) | 4K (3840×2160) |
| Default Video Resolution(pixels) | 720p standard (1080p available) | 1080p HD native |
| Enterprise Deployment Adoption (500+ seat orgs)(percentage) | 67% of deployments | — |
| Global Enterprise Video Conferencing Market Share (2024)(percent) | 28.2% | — |
| 3-Year TCO Advantage for 1,000 Users with M365(percentage savings) | 47% lower cost | — |
| Voice Chat Quality Rating(subjective score) | Excellent (optimized for reliability) | — |
| Voice Codec Quality Rating(score (1-10)) | 8 | — |
| Video Resolution Support(maximum resolution) | 4K (3840x2160) | — |
| User Learning Curve(difficulty rating) | Steep (enterprise-focused interface) | — |
| Setup Time for New Users(minutes) | 8-10 (account creation + installation) | — |
| Registered Users Globally(millions) | 350+ million monthly active users | — |
| Monthly Active Users (MAU)(millions) | 320M(winner) | 220M |
| Active Monthly Users(millions) | 300+ million users | — |
| Free Tier Monthly Active Users(millions) | 320 million | — |
| Global Market Share(percent) | 16.5% | — |
| Enterprise Security Compliance(certifications) | ISO 27001, SOC 2, HIPAA, GDPR | — |
| Enterprise Security Certifications(count) | SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery | — |
| Security Certifications(count) | 8 (SOC 2, FedRAMP, HIPAA, ISO 27001) | — |
| End-to-End Encryption Launch Year(year) | 2021 | 2020(winner) |
| End-to-End Encryption Available | Yes, all plans | — |
Show 1 more attributeEnd-to-End Encryption Availability All paid tiers — | ||
| Free Plan Meeting Duration Limit(minutes) | 60 minutes (3+ participants) | 60 minutes (3+ participants) |
| Meeting Recording Retention (Free)(days) | Unlimited (OneDrive) | 30 days |
| Free Tier File Storage(GB per user) | 100 GB per user | — |
| Free Plan Cloud Storage(GB) | 5 GB (OneDrive) | — |
| File Upload Limit(GB) | 250GB | — |
| File Storage Per User(GB) | 1000 (1TB OneDrive) | — |
Show 5 more attributesMeeting Recording Storage (Free)(hours) Unlimited in OneDrive — Free Recording Storage(GB) Unlimited — Message History Retention (Free)(searchable messages) 3,000 searchable — Annual Recording Storage (Per User)(GB) 40GB — Cloud Recording Storage (Free)(GB) 40 minutes worth per month — | ||
| Supported Operating Systems | Windows, Mac, iOS, Android, Web | Windows, Mac, Linux, iOS, Android, Web |
| Native Third-Party Integrations(integrations) | 500+ apps | — |
| Third-Party Bot Integrations Available(count) | 1,500+ apps | — |
| Deployment Options(count) | Cloud-only (SaaS) | — |
| Source Code Availability | Proprietary (closed-source) | — |
| Data Residency Control(null) | Microsoft-managed regional datacenters (limited control) | — |
| HIPAA Compliance Certified | Yes | — |
| SOC 2 Type II Compliance | Yes (SOC 2, HIPAA, FedRAMP) | — |
| FedRAMP Authorization(boolean) | Yes | — |
| FedRAMP Certification | Yes | — |
| Third-party Integrations(count) | 500+ | — |
| Available Integrations(count) | 1,000+ native integrations(winner) | 200+ integrations |
| Message History (Free Plan)(days) | unlimited | — |
| Time to Deploy(hours) | 1-3 | — |
| Learning Curve(hours) | 5 | — |
| Uptime Guarantee(percent) | 99.9% | — |
| Monthly Active Users(users) | 365 million(winner) | 250 million |
| Maximum Free Server Categories(categories) | Limited (fixed structure) | — |
| Enterprise Fortune 500 Adoption Rate(percent) | 80% | — |
| Free Tier Meeting Duration for Group Calls(minutes) | 60 minutes (unlimited participants) | — |
| G2 Ease of Use Rating (2024)(stars) | 4.0/5 | — |
| G2 User Interface Rating(out of 5) | 4.1/5 (8,300 reviews) | — |
| Mobile App Quality Rating(out of 5) | 4.5 | — |
| Mobile App Rating (iOS)(stars) | 4.4/5.0 | — |
| Maximum File Upload Size(GB) | 2 GB per file | — |
| Open Source Availability | Proprietary closed-source | — |
| Self-Hosted Deployment Option | Cloud-only SaaS | — |
| Annual TCO (1,000 users, 3-year average)(USD) | $48,000-150,000 | — |
| Maximum Video Conference Participants (Free)(people) | 100 | — |
| Message Search Capability(text) | Basic keyword search (limited free tier) | — |
| Standard Video Resolution(pixels) | 1920x1080 | — |
| AI Features Integration(count) | 8 (Copilot, live transcription, noise suppression, translation) | — |
| Enterprise Support Response Time(hours) | 1 | — |
| Free Meeting Duration Limit(minutes) | Unlimited | 40 minutes (3+ participants) |
| Maximum Simultaneous Screen Shares(participants) | 4 participants | — |
| Maximum Free Plan Participants(people) | 100 participants | — |
| Free Group Meeting Duration(minutes) | Unlimited | — |
| Free Plan Message History(months) | Unlimited | — |
| Free Plan Duration | 40 minutes unlimited users | — |
| Free Group Video Call Duration Limit(minutes) | 60 minutes | — |
| HIPAA Compliance Certification | Certified | Yes (BAA available) |
| Base Pricing (Team/Workspace)(USD per month) | $6 per user (Teams Essentials) | — |
| Office 365 App Integration Level(integration depth) | Native integration (Word, Excel, PowerPoint, OneDrive) | Third-party integration required |
| Cross-Platform Native Support(platforms) | Windows, Mac, iOS, Android | Windows, Mac, Linux, iOS, Android(winner) |
| Cross-Platform Interoperability | Good (Slack, Teams, Google) | — |
| Maximum Meeting Participants (Free)(participants) | 100 participants | — |
| Maximum Meeting Participants (Paid)(participants) | 40,000 participants | — |
| Native Salesforce Integration | Yes, deep native integration | — |
| Fortune 500 Adoption Rate(percent) | 43% | — |
| Estimated Global Active Users(millions) | 650+ million | — |
| Enterprise Setup Time(days) | 14-28 days | — |
| Free Plan Cloud Recording Storage(GB) | Unlimited (1-month retention) | — |
| Free Group Call Duration Limit(minutes) | 40 minutes | — |
| Enterprise SSO Support | Multiple integrations (Okta, Azure AD, etc.) | — |
| Native PSTN Phone System | No (add-on required) | — |
Microsoft TeamsCisco WebexDaily Active Users(millions)
320 million
70 million
Monthly Active Users (2024)(millions)
320 million
—
App Integrations(count)
~700
—
Third-Party App Integrations(count)
1,000+
—
Video Meeting Capacity(participants)
Up to 10,000
—
Native Office Integration
Native with SharePoint, OneDrive, Office Web Apps
—
AI Copilot Features
Microsoft Copilot Pro (enterprise AI, meeting insights)
—
Show 23 more attributes
Maximum Free Tier Group Meeting Duration(hours)
24 hours
—
AI Meeting Notes Availability
Premium only ($10/user/month)
—
AI Meeting Summaries
Basic transcription only
Yes, Business plan+
Free Meeting Duration (3+ participants)(minutes)
60 minutes
—
Real-Time Translation Languages(count)
31 languages
—
Maximum Video Meeting Participants(participants)
300+ participants
—
Language Translation Support(languages)
40+ languages (Teams Premium)
—
Maximum Video Conference Participants(participants)
10,000 participants
—
Max Video Conference Participants(people)
10000
—
Video Conference Max Participants(participants)
300
—
Message Search History (Free Tier)(days)
90 days
—
Supported Language Captions(languages)
60+ languages
—
Breakout Rooms Maximum Count(rooms)
50 breakout rooms
—
Message Search Speed (Free Tier)(indexing scope)
Last 3 months only
—
Message History Retention (Free Tier)(days)
Unlimited
—
Video Meeting Participant Limit(participants)
300
—
Native Integrations Available(count)
1000+
200+
Screen Sharing Participants(simultaneous users)
1 primary
—
Chat Message Retention (Free Tier)(months)
36+ months
—
Free Tier Message History(messages)
10,000 most recent
—
Video Participants (Free Tier)(maximum simultaneous)
100 video participants
—
Virtual Backgrounds on Free Tier
Included free
—
Breakout Rooms (Free Tier)(rooms)
Unlimited
—
Paid Starting Price(USD/user/mo)
Included with M365
—
Free Cloud Recording Capability
No, paid only
—
Office 365 Native Integration
Full native integration
—
Browser Join Without App
Often requires app/account
—
Mobile App Feature Parity
85%
—
Auto-Generated Meeting Transcripts
Available (free in 43 languages)
—
Real-Time Caption Languages Supported(languages)
60+ languages
—
Real-Time Captions Languages(languages)
80+ languages
—
Maximum Webinar Participants(participants)
10,000
—
Maximum Participants(participants)
40,000 (webinar mode)
—
Maximum Free Breakout Rooms(rooms)
50 rooms
—
Maximum Meeting Participants(participants)
10,000
1000 participants
Starting Paid Plan Cost(USD/month)
$6/month (Microsoft 365 bundle)
—
Standalone Monthly Pricing (Pro Tier)(USD per user per month)
$6.00 (with Microsoft 365 Business Basic)
—
Annual Cost per User (Pro Tier)(USD)
$72 (bundled pricing)
—
Free Plan Monthly Cost(USD)
$6 (Teams Essentials)
—
Starting Monthly Price Per User(USD)
$4.50
—
Show 20 more attributes
Base Pricing (Monthly)(USD)
$7.00 (Business Basic 2026 price)
—
Starting Price (Monthly)(USD)
$0 (Free) or $6 (Standard)
—
Paid Plan Starting Price(USD/month)
$6
—
Annual Subscription Cost (Pro, 100 users)(USD)
$7,800 or free with Microsoft 365
—
Free Tier Call Duration Limit(minutes)
60 minutes (100 participants max)
—
Monthly Cost (1 Pro User)(USD)
$6.00
—
Pro Plan Annual Cost(USD)
$70/year (via Microsoft 365 Business Basic)
—
Monthly Subscription Cost (Pro/Standard)(USD)
$0 (bundled) or $12.50 (standalone)
—
Base Monthly Cost (Single User)(USD)
$4.00 (Teams Essentials) - $12.50 (Teams Premium)
—
Pro Plan Monthly Cost Per User(USD)
$6.00
—
Free Tier Monthly Cost(USD)
$0 (limited)
—
Pro Plan Monthly Cost(USD per user)
$6.99
$7.25
Monthly Cost (Pro Plan)(USD)
$15 (Essentials) / $20 (Standard)
—
Workspace/Server Creation Cost(USD per month)
Free Teams ($5-12/month for Pro)
—
Pro Plan Monthly Cost (Annual Billing)(USD per user)
$15.99
—
Standard Plan Price(USD/user/month)
$14.99
—
Starting Monthly Cost per User(USD)
$15.99
—
Starting Price (Professional Plan)(USD/user/month)
$17.95
—
Starting Price (Per User/Month)(USD)
$13.50
—
Free Plan Available
Yes (40-min group meetings)
—
AI Translation Languages (2026)(languages)
Limited translation features
—
AI Meeting Assistant Cost(USD/month)
Copilot Pro required ($20+ per tenant)
Included free
AI Assistant Integration
Copilot with GPT-4, speech-to-text, real-time translation
—
AI Meeting Assistant
Webex Assistant (transcription, summary)
—
Message Search Speed(seconds)
2-4 seconds average
—
Minimum Bandwidth for HD Video(Mbps)
4.5 Mbps
—
Desktop App Memory Usage(MB)
450 MB
—
Voice Latency(milliseconds)
80-120ms
—
Screen Sharing Maximum FPS(fps)
30fps
—
Show 5 more attributes
Message Delivery Latency(milliseconds)
200-300ms
—
Video Quality (Standard)(resolution & fps)
1080p @ 30fps
—
4K Video Quality Support(fps)
4K @ 30fps (Premium only)
—
Voice Latency (Lower is Better)(milliseconds)
50-80ms
—
Minimum Bandwidth (HD Video)(Mbps)
1.5 Mbps
—
Free Tier Participant Limit(participants)
100 participants
—
Maximum Participants (Standard Meeting)(people)
300 participants
—
Maximum Participants Per Meeting(participants)
300 standard
—
Microsoft 365 Integration Depth(integration level)
8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI)
—
Native Microsoft Office Integration
Full (Word, Excel, PowerPoint, Outlook)
Limited (manual upload required)
Microsoft 365 Ecosystem Integration(integration depth)
Native: Word, Excel, SharePoint, OneDrive, Outlook, Power BI
—
Native Microsoft 365 Integration(integration level)
Native (deep)
—
Office Suite Integration Level
Office 365/Microsoft 365 (native)
—
Show 3 more attributes
Office 365 Integration Level(integration score)
Native (OneDrive, SharePoint, Outlook, Excel co-auth)
—
Microsoft 365 Integration
Full integration with Office apps
—
Calendar Integration
Native Outlook calendar sync
—
Advanced Chat Features (Channels, Threading, Workflows)
Advanced (channels, nested threads, queues, connectors)
—
Gartner Meeting Solutions Rating(stars)
4.5 stars
—
Gartner Review Sample Size(reviews)
3,669 reviews
—
Gartner Customer Rating(stars)
4.5 stars
—
Customer Reviews Analyzed(count)
3,668 reviews
—
Google Meet Mobile App Rating(stars)
4.5/5.0
—
3-Year Total Cost of Ownership (1,000 users)(USD)
Lower (integrated M365)
—
Video Quality Rating(%)
7.9% positive
—
Real-Time Translation Support(null)
Limited to basic captions
—
Native Cisco Hardware Integration(null)
Third-party device support only
—
AI Features in Base Tier
Limited (Copilot requires E5)
—
Record Transcription Languages Supported(languages)
100+
—
Maximum Video Sharing Quality(fps at resolution)
4K at 30fps
—
Maximum Video Resolution(pixels)
1080p (1920x1080)
4K (3840×2160)
Default Video Resolution(pixels)
720p standard (1080p available)
1080p HD native
Enterprise Deployment Adoption (500+ seat orgs)(percentage)
67% of deployments
—
Global Enterprise Video Conferencing Market Share (2024)(percent)
28.2%
—
3-Year TCO Advantage for 1,000 Users with M365(percentage savings)
47% lower cost
—
Voice Chat Quality Rating(subjective score)
Excellent (optimized for reliability)
—
Voice Codec Quality Rating(score (1-10))
8
—
Video Resolution Support(maximum resolution)
4K (3840x2160)
—
User Learning Curve(difficulty rating)
Steep (enterprise-focused interface)
—
Setup Time for New Users(minutes)
8-10 (account creation + installation)
—
Registered Users Globally(millions)
350+ million monthly active users
—
Monthly Active Users (MAU)(millions)
320M
220M
Active Monthly Users(millions)
300+ million users
—
Free Tier Monthly Active Users(millions)
320 million
—
Global Market Share(percent)
16.5%
—
Enterprise Security Compliance(certifications)
ISO 27001, SOC 2, HIPAA, GDPR
—
Enterprise Security Certifications(count)
SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery
—
Security Certifications(count)
8 (SOC 2, FedRAMP, HIPAA, ISO 27001)
—
End-to-End Encryption Launch Year(year)
2021
2020
End-to-End Encryption Available
Yes, all plans
—
Show 1 more attribute
End-to-End Encryption Availability
All paid tiers
—
Free Plan Meeting Duration Limit(minutes)
60 minutes (3+ participants)
60 minutes (3+ participants)
Meeting Recording Retention (Free)(days)
Unlimited (OneDrive)
30 days
Free Tier File Storage(GB per user)
100 GB per user
—
Free Plan Cloud Storage(GB)
5 GB (OneDrive)
—
File Upload Limit(GB)
250GB
—
File Storage Per User(GB)
1000 (1TB OneDrive)
—
Show 5 more attributes
Meeting Recording Storage (Free)(hours)
Unlimited in OneDrive
—
Free Recording Storage(GB)
Unlimited
—
Message History Retention (Free)(searchable messages)
3,000 searchable
—
Annual Recording Storage (Per User)(GB)
40GB
—
Cloud Recording Storage (Free)(GB)
40 minutes worth per month
—
Supported Operating Systems
Windows, Mac, iOS, Android, Web
Windows, Mac, Linux, iOS, Android, Web
Native Third-Party Integrations(integrations)
500+ apps
—
Third-Party Bot Integrations Available(count)
1,500+ apps
—
Deployment Options(count)
Cloud-only (SaaS)
—
Source Code Availability
Proprietary (closed-source)
—
Data Residency Control(null)
Microsoft-managed regional datacenters (limited control)
—
HIPAA Compliance Certified
Yes
—
SOC 2 Type II Compliance
Yes (SOC 2, HIPAA, FedRAMP)
—
FedRAMP Authorization(boolean)
Yes
—
FedRAMP Certification
Yes
—
Third-party Integrations(count)
500+
—
Available Integrations(count)
1,000+ native integrations
200+ integrations
Message History (Free Plan)(days)
unlimited
—
Time to Deploy(hours)
1-3
—
Learning Curve(hours)
5
—
Uptime Guarantee(percent)
99.9%
—
Monthly Active Users(users)
365 million
250 million
Maximum Free Server Categories(categories)
Limited (fixed structure)
—
Enterprise Fortune 500 Adoption Rate(percent)
80%
—
Free Tier Meeting Duration for Group Calls(minutes)
60 minutes (unlimited participants)
—
G2 Ease of Use Rating (2024)(stars)
4.0/5
—
G2 User Interface Rating(out of 5)
4.1/5 (8,300 reviews)
—
Mobile App Quality Rating(out of 5)
4.5
—
Mobile App Rating (iOS)(stars)
4.4/5.0
—
Maximum File Upload Size(GB)
2 GB per file
—
Open Source Availability
Proprietary closed-source
—
Self-Hosted Deployment Option
Cloud-only SaaS
—
Annual TCO (1,000 users, 3-year average)(USD)
$48,000-150,000
—
Maximum Video Conference Participants (Free)(people)
100
—
Message Search Capability(text)
Basic keyword search (limited free tier)
—
Standard Video Resolution(pixels)
1920x1080
—
AI Features Integration(count)
8 (Copilot, live transcription, noise suppression, translation)
—
Enterprise Support Response Time(hours)
1
—
Free Meeting Duration Limit(minutes)
Unlimited
40 minutes (3+ participants)
Maximum Simultaneous Screen Shares(participants)
4 participants
—
Maximum Free Plan Participants(people)
100 participants
—
Free Group Meeting Duration(minutes)
Unlimited
—
Free Plan Message History(months)
Unlimited
—
Free Plan Duration
40 minutes unlimited users
—
Free Group Video Call Duration Limit(minutes)
60 minutes
—
HIPAA Compliance Certification
Certified
Yes (BAA available)
Base Pricing (Team/Workspace)(USD per month)
$6 per user (Teams Essentials)
—
Office 365 App Integration Level(integration depth)
Native integration (Word, Excel, PowerPoint, OneDrive)
Third-party integration required
Cross-Platform Native Support(platforms)
Windows, Mac, iOS, Android
Windows, Mac, Linux, iOS, Android
Cross-Platform Interoperability
Good (Slack, Teams, Google)
—
Maximum Meeting Participants (Free)(participants)
100 participants
—
Maximum Meeting Participants (Paid)(participants)
40,000 participants
—
Native Salesforce Integration
Yes, deep native integration
—
Fortune 500 Adoption Rate(percent)
43%
—
Estimated Global Active Users(millions)
650+ million
—
Enterprise Setup Time(days)
14-28 days
—
Free Plan Cloud Recording Storage(GB)
Unlimited (1-month retention)
—
Free Group Call Duration Limit(minutes)
40 minutes
—
Enterprise SSO Support
Multiple integrations (Okta, Azure AD, etc.)
—
Native PSTN Phone System
No (add-on required)
—
Pros & Cons
10 pros·6 cons across both
Microsoft Teams
+5-3
Pros
- Native integration with Word, Excel, PowerPoint, and OneDrive for seamless document collaboration
- Largest user base at 365 million monthly active users, reducing external meeting friction
- Channels and Teams organization structure enables better project/department segmentation
- Deep calendar integration with Outlook and automatic meeting scheduling
- Lower base pricing at $6.99/user for Pro plan
Cons
- Video quality defaults to 720p; 1080p requires specific configuration
- End-to-end encryption arrived later (2021) compared to competitors
- Requires Microsoft 365 subscription for full feature access in enterprise deployments
Cisco Webex
+5-3
Pros
- Native 1080p HD video standard across all tiers, superior to Teams' default quality
- Industry-leading encryption with end-to-end encryption available since 2020
- Works equally well on Windows, Mac, Linux, iOS, and Android without ecosystem lock-in
- Robust security features including meeting encryption, data residency options, and compliance certifications
- Standalone platform requires no other Cisco product dependencies
Cons
- Smaller user base (250 million vs Teams' 365 million) may require external participants to install app
- Weaker integration with non-Cisco productivity tools compared to Teams' Office suite ecosystem
- Slightly higher Pro plan cost at $7.25/user monthly
Frequently Asked Questions
5 questions
Both offer free plans allowing unlimited 1-on-1 meetings and group meetings up to 60 minutes with 3+ participants. Teams free tier includes 100GB OneDrive storage; Webex free tier includes up to 40 minutes per group meeting. Neither requires a credit card to start.
Resources & Learn More
Curated sources to dive deeper
Where to Buy
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Wikipedia
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