software
Microsoft Teams vs Webex 2026: Cost, Quality & Features
Microsoft Teams dominates enterprise adoption with 320+ million monthly active users and deeper Microsoft 365 integration, while Webex excels in meeting quality with superior video codecs and better performance on low-bandwidth networks. Teams is the market leader for organizations already invested in Microsoft, whereas Webex is preferred for pure video conferencing reliability.
Microsoft Teams
Enterprise collaboration platform integrated with Microsoft 365 suite, offering messaging, video calls, and Office app integration.
Organizations with Microsoft 365 subscriptions, enterprises needing tight Office integration, teams prioritizing cost and scale
Score63%
VS
Cisco Webex
Enterprise video conferencing platform with AI features, deep integrations, and massive scalability.
Organizations prioritizing pure video quality, distributed teams on unreliable networks, companies avoiding Microsoft ecosystem lock-in
Score63%
Quick Answer
AI SummaryMicrosoft Teams dominates enterprise adoption with 320+ million monthly active users and deeper Microsoft 365 integration, while Webex excels in meeting quality with superior video codecs and better performance on low-bandwidth networks. Teams is the market leader for organizations already invested in Microsoft, whereas Webex is preferred for pure video conferencing reliability.
Our Verdict
AI-assistedChoose Microsoft Teams if your organization uses Microsoft 365, requires deep integration with Office applications, or prioritizes cost-effectiveness and unified communications. Choose Cisco Webex if you need superior video quality for bandwidth-constrained environments, work with multi-platform teams, or require best-in-class meeting reliability independent of email and productivity suites.
Community feedback
Was this verdict helpful?
Thanks — we'll use this to improve our verdicts.
Microsoft Teams
7.5/10
Cisco Webex
7.5/10
TIE — neck and neck
Choose Microsoft Teams if
Organizations with Microsoft 365 subscriptions, enterprises needing tight Office integration, teams prioritizing cost and scale
Choose Cisco Webex if
Organizations prioritizing pure video quality, distributed teams on unreliable networks, companies avoiding Microsoft ecosystem lock-in
Track this comparison
Get notified when prices change, new specs ship, or our verdict updates.
Triggers: price change new spec verdict update
No spam. Stop anytime.
Key Differences at a Glance
- Monthly Active Users:✓ Microsoft Teams wins(320 million vs 80 million)
- Microsoft 365 Integration:✓ Microsoft Teams wins(Native integration with all Microsoft apps vs Limited integration via plugins)
- Video Codec Technology:✓ Cisco Webex wins(H.265 HEVC (advanced) vs H.264 standard)
Key Facts & Figures
86 numeric metrics compared
| Metric | Microsoft Teams | Cisco Webex | Ratio |
|---|---|---|---|
| Daily Active Users(millions) | 320 million | — | — |
| App Integrations(count) | ~700 | — | — |
| Paid Starting Price(USD/user/mo) | Included with M365 | — | — |
| Maximum Webinar Participants(participants) | 10,000 | — | — |
| Free Meeting Duration Limit(minutes) | 60 minutes | — | — |
| Maximum Free Breakout Rooms(rooms) | 50 rooms | — | — |
| Starting Paid Plan Cost(USD/month) | $6/month (Microsoft 365 bundle) | — | — |
| Standalone Monthly Pricing (Pro Tier)(USD per user per month) | $6.00 (with Microsoft 365 Business Basic) | — | — |
| Annual Cost per User (Pro Tier)(USD) | $72 (bundled pricing) | — | — |
| Third-Party App Integrations(integrations) | 1,000+ | — | — |
| Video Meeting Capacity(participants) | Up to 10,000 | — | — |
| Mobile App Feature Parity(%) | 85% | — | — |
| Free Plan Monthly Cost(USD) | $6 (Teams Essentials) | — | — |
| Maximum Free Tier Group Meeting Duration(hours) | 24 hours | — | — |
| Free Tier Participant Limit(participants) | 100 participants | — | — |
| Gartner Meeting Solutions Rating(stars) | 4.5 stars | — | — |
| Gartner Review Sample Size(reviews) | 3,669 reviews | — | — |
| Gartner Customer Rating(stars) | 4.5 stars | — | — |
| Customer Reviews Analyzed(count) | 3,668 reviews | — | — |
| Video Quality Rating(%) | 7.9% positive | — | — |
| Maximum Meeting Participants(participants) | 1,000+ participants | 40,000 | |
| Starting Monthly Price per User(USD) | $4.50 | — | — |
| Free Meeting Duration (3+ participants)(minutes) | 60 minutes | — | — |
| Real-Time Translation Languages(count) | 31 languages | — | — |
| Enterprise Deployment Adoption (500+ seat orgs)(percentage) | 67% of deployments | — | — |
| 3-Year TCO Advantage for 1,000 Users with M365(percentage savings) | 47% lower cost | — | — |
| Base Pricing (Monthly)(USD) | $7.00 (Business Basic 2026 price) | — | — |
| Maximum Video Meeting Participants(participants) | 300+ participants | — | — |
| Language Translation Support(languages) | 40+ languages (Teams Premium) | — | — |
| Registered Users Globally(millions) | 350+ million monthly active users | — | — |
| Monthly Active Users (MAU)(millions) | 320M | 220M | |
| Free Plan Meeting Duration Limit(minutes) | 60 minutes (group calls) | 40 minutes (3+ participants) | |
| Pro Plan Monthly Cost(USD) | $6.50 or free with Microsoft 365 | $13.49 | |
| Meeting Recording Retention (Free)(days) | Unlimited (OneDrive) | 30 days | — |
| Minimum Bandwidth for HD Video(Mbps) | 4.5 Mbps | — | — |
| Monthly Active Users (2024)(millions) | 320 million | — | — |
| Starting Price (Monthly)(USD) | $0 (Free) or $6 (Standard) | — | — |
| Native third-party integrations(count) | 500+ apps | — | — |
| Maximum Video Conference Participants(participants) | 10,000 participants | — | — |
| Paid Plan Starting Price(USD/user/month) | $6 | — | — |
| Third-Party Integrations(count) | 500+ | — | — |
| Max Video Conference Participants(people) | 10000 | — | — |
| Voice Codec Quality Rating(score (1-10)) | 8 | — | — |
| Enterprise Security Certifications | SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery | — | — |
| Time to Deploy(hours) | 1-3 | — | — |
| Uptime Guarantee(percent) | 99.9% | — | — |
| Video Conference Max Participants(participants) | 300 | — | — |
| Free Tier File Storage(GB per user) | 100 GB per user | — | — |
| Message Search History (Free Tier)(days) | 90 days | — | — |
| Annual Subscription Cost (Pro, 100 users)(USD) | $7,800 or free with Microsoft 365 | — | — |
| Desktop App Memory Usage(MB) | 450 MB | — | — |
| Voice Latency(ms) | 50-100ms | — | — |
| Free Tier Call Duration Limit(minutes) | 60 minutes (100 participants max) | — | — |
| Monthly Cost (1 Pro User)(USD) | $6.00 | — | — |
| Screen Sharing Maximum FPS(fps) | 30fps | — | — |
| Supported Language Captions(languages) | 60+ languages | — | — |
| Maximum Free Server Categories(categories) | Limited (fixed structure) | — | — |
| Enterprise Fortune 500 Adoption Rate(percent) | 80% | — | — |
| Free Tier Meeting Duration for Group Calls(minutes) | 60 minutes (unlimited participants) | — | — |
| Pro Plan Annual Cost(USD) | $70/year (via Microsoft 365 Business Basic) | — | — |
| Maximum Participants (Standard Meeting)(people) | 300 participants | — | — |
| Free Plan Cloud Storage(GB) | 5 GB (OneDrive) | — | — |
| Breakout Rooms Maximum Count(rooms) | 50 breakout rooms | — | — |
| Global Enterprise Video Conferencing Market Share (2024)(percent) | 28.2% | — | — |
| Monthly Subscription Cost (Pro/Standard)(USD) | $0 (bundled) or $12.50 (standalone) | — | — |
| Message Delivery Latency(milliseconds) | 200-300ms | — | — |
| File Upload Limit(GB) | 250GB | — | — |
| G2 Ease of Use Rating (2024)(stars) | 4.0/5 | — | — |
| Video Meeting Participant Limit(participants) | 300 | — | — |
| Active Monthly Users(millions) | 300+ million users | — | — |
| Base Monthly Cost (Single User)(USD) | $4.00 (Teams Essentials) - $12.50 (Teams Premium) | — | — |
| Maximum File Upload Size(GB) | 2 GB per file | — | — |
| Available Integrations(count) | 1,000+ native integrations | 200+ integrations | |
| Annual TCO (1,000 users, 3-year average)(USD) | $48,000-150,000 | — | — |
| Pro Plan Monthly Cost Per User(USD) | $6.00 | — | — |
| File Storage Per User(GB) | 1000 (1TB OneDrive) | — | — |
| Free Group Video Call Duration Limit(minutes) | 60 | — | — |
| Maximum Video Conference Participants (Free)(people) | 100 | — | — |
| Native Integrations Available(count) | 1000+ | — | — |
| G2 User Interface Rating(out of 5) | 4.1/5 (8,300 reviews) | — | — |
| Maximum Meeting Participants (Free)(participants) | 100 participants | 100 participants | |
| Maximum Meeting Participants (Paid)(participants) | 40,000 participants | 40,000 participants | |
| Pro Plan Monthly Cost (Annual Billing)(USD per user) | $15.99 | $15.99 | |
| Free Plan Duration | 40 minutes unlimited users | 40 minutes unlimited users | |
| Standard Plan Price(USD/user/month) | $14.99 | $14.99 | |
| Global Market Share(%) | 16.5% | 16.5% |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
Microsoft Teams leads1 tie
Microsoft Teams
Attribute
Cisco Webex
- 320 million(winner)Monthly Active Users80 million
- Native integration with all Microsoft apps(winner)Microsoft 365 IntegrationLimited integration via plugins
- H.264 standardVideo Codec TechnologyH.265 HEVC (advanced)(winner)
- 4.5 Mbps minimumBandwidth Requirements (HD meeting)2.5 Mbps minimum(winner)
- $6-12 per user(winner)Base Plan Monthly Cost$13.49 per user
- 100 participants (60 min limit)(winner)Meeting Participant Limit (free tier)100 participants (40 min limit)
- SOC 2, FedRAMP, HIPAA, GDPREnterprise Security CertificationsSOC 2, HIPAA, GDPR, FIPS 140-2
- Monthly Active Users
Microsoft Teams
320 million(winner)
Cisco Webex
80 million
- Microsoft 365 Integration
Microsoft Teams
Native integration with all Microsoft apps(winner)
Cisco Webex
Limited integration via plugins
- Video Codec Technology
Microsoft Teams
H.264 standard
Cisco Webex
H.265 HEVC (advanced)(winner)
- Bandwidth Requirements (HD meeting)
Microsoft Teams
4.5 Mbps minimum
Cisco Webex
2.5 Mbps minimum(winner)
- Base Plan Monthly Cost
Microsoft Teams
$6-12 per user(winner)
Cisco Webex
$13.49 per user
- Meeting Participant Limit (free tier)
Microsoft Teams
100 participants (60 min limit)(winner)
Cisco Webex
100 participants (40 min limit)
- Enterprise Security Certifications
Microsoft Teams
SOC 2, FedRAMP, HIPAA, GDPR
Cisco Webex
SOC 2, HIPAA, GDPR, FIPS 140-2
Full Comparison
| Attribute | Microsoft Teams | Cisco Webex |
|---|---|---|
| Daily Active Users(millions) | 320 million | — |
| Monthly Active Users (2024)(millions) | 320 million | — |
| App Integrations(count) | ~700 | — |
| Microsoft 365 Integration Depth(integration level) | 8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI) | — |
| Native Microsoft Office Integration | Full (Word, Excel, PowerPoint, Outlook) | Limited (manual upload required) |
| Native third-party integrations(count) | 500+ apps | — |
| Microsoft 365 Ecosystem Integration(integration depth) | Native: Word, Excel, SharePoint, OneDrive, Outlook, Power BI | — |
Show 1 more attributeNative Microsoft 365 Integration(integration level) Native (deep) — | ||
| Paid Starting Price(USD/user/mo) | Included with M365 | — |
| Free Cloud Recording Capability | No, paid only | — |
| Free Meeting Duration Limit(minutes) | 60 minutes | — |
| Office 365 Native Integration | Full native integration | — |
| Browser Join Without App | Often requires app/account | — |
| Maximum Webinar Participants(participants) | 10,000 | — |
| Maximum Meeting Participants(participants) | 1,000+ participants | 40,000(winner) |
| Maximum Free Breakout Rooms(rooms) | 50 rooms | — |
| Starting Paid Plan Cost(USD/month) | $6/month (Microsoft 365 bundle) | — |
| Standalone Monthly Pricing (Pro Tier)(USD per user per month) | $6.00 (with Microsoft 365 Business Basic) | — |
| Annual Cost per User (Pro Tier)(USD) | $72 (bundled pricing) | — |
| Free Plan Monthly Cost(USD) | $6 (Teams Essentials) | — |
| Starting Monthly Price per User(USD) | $4.50 | — |
Show 14 more attributesBase Pricing (Monthly)(USD) $7.00 (Business Basic 2026 price) — Free Plan Meeting Duration Limit(minutes) 60 minutes (group calls) 40 minutes (3+ participants) Pro Plan Monthly Cost(USD) $6.50 or free with Microsoft 365 $13.49 Starting Price (Monthly)(USD) $0 (Free) or $6 (Standard) — Paid Plan Starting Price(USD/user/month) $6 — Annual Subscription Cost (Pro, 100 users)(USD) $7,800 or free with Microsoft 365 — Free Tier Call Duration Limit(minutes) 60 minutes (100 participants max) — Monthly Cost (1 Pro User)(USD) $6.00 — Pro Plan Annual Cost(USD) $70/year (via Microsoft 365 Business Basic) — Monthly Subscription Cost (Pro/Standard)(USD) $0 (bundled) or $12.50 (standalone) — Base Monthly Cost (Single User)(USD) $4.00 (Teams Essentials) - $12.50 (Teams Premium) — Pro Plan Monthly Cost Per User(USD) $6.00 — Pro Plan Monthly Cost (Annual Billing)(USD per user) $15.99 — Standard Plan Price(USD/user/month) $14.99 — | ||
| AI Translation Languages (2026)(languages) | Limited translation features | — |
| AI Meeting Assistant Cost(USD/month) | Copilot Pro required ($20+ per tenant) | Included free(winner) |
| AI Assistant Integration | Copilot with GPT-4, speech-to-text, real-time translation | — |
| AI Meeting Assistant | Webex Assistant (transcription, summary) | — |
| Third-Party App Integrations(integrations) | 1,000+ | — |
| Video Meeting Capacity(participants) | Up to 10,000 | — |
| Native Office Integration | Native with SharePoint, OneDrive, Office Web Apps | — |
| AI Copilot Features | Microsoft Copilot Pro (enterprise AI, meeting insights) | — |
| Maximum Free Tier Group Meeting Duration(hours) | 24 hours | — |
| AI Meeting Notes Availability | Premium only ($10/user/month) | — |
Show 16 more attributesAI Meeting Summaries Basic transcription only Yes, Business plan+ Free Meeting Duration (3+ participants)(minutes) 60 minutes — Real-Time Translation Languages(count) 31 languages — Maximum Video Meeting Participants(participants) 300+ participants — Language Translation Support(languages) 40+ languages (Teams Premium) — Maximum Video Conference Participants(participants) 10,000 participants — Max Video Conference Participants(people) 10000 — Message History (Free Plan)(days) unlimited — Video Conference Max Participants(participants) 300 — Message Search History (Free Tier)(days) 90 days — Supported Language Captions(languages) 60+ languages — Breakout Rooms Maximum Count(rooms) 50 breakout rooms — Message Search Speed (Free Tier)(indexing scope) Last 3 months only — Message History Retention (Free Tier)(days) Unlimited — Video Meeting Participant Limit(participants) 300 — Available Integrations(count) 1,000+ native integrations 200+ integrations | ||
| Message Search Speed(seconds) | 2-4 seconds average | — |
| Minimum Bandwidth for HD Video(Mbps) | 4.5 Mbps | — |
| Desktop App Memory Usage(MB) | 450 MB | — |
| Voice Latency(ms) | 50-100ms | — |
| Screen Sharing Maximum FPS(fps) | 30fps | — |
Show 1 more attributeMessage Delivery Latency(milliseconds) 200-300ms — | ||
| Mobile App Feature Parity(%) | 85% | — |
| Free Tier Participant Limit(participants) | 100 participants | — |
| Maximum Participants (Standard Meeting)(people) | 300 participants | — |
| Advanced Chat Features (Channels, Threading, Workflows) | Advanced (channels, nested threads, queues, connectors) | — |
| Gartner Meeting Solutions Rating(stars) | 4.5 stars | — |
| Gartner Review Sample Size(reviews) | 3,669 reviews | — |
| Gartner Customer Rating(stars) | 4.5 stars | — |
| Customer Reviews Analyzed(count) | 3,668 reviews | — |
| 3-Year Total Cost of Ownership (1,000 users)(USD) | Lower (integrated M365) | — |
| Video Quality Rating(%) | 7.9% positive | — |
| Real-Time Translation Support(null) | Limited to basic captions | — |
| Native Cisco Hardware Integration(null) | Third-party device support only | — |
| AI Features in Base Tier | Limited (Copilot requires E5) | — |
| Maximum Video Sharing Quality(fps at resolution) | 4K at 30fps | — |
| Maximum Video Resolution(pixels) | 1080p (1920x1080) | 4K (3840x2160) |
| Enterprise Deployment Adoption (500+ seat orgs)(percentage) | 67% of deployments | — |
| Global Enterprise Video Conferencing Market Share (2024)(percent) | 28.2% | — |
| 3-Year TCO Advantage for 1,000 Users with M365(percentage savings) | 47% lower cost | — |
| Voice Chat Quality Rating(subjective score) | Excellent (optimized for reliability) | — |
| Voice Codec Quality Rating(score (1-10)) | 8 | — |
| Video Resolution Support(maximum resolution) | 4K (3840x2160) | — |
| User Learning Curve(difficulty rating) | Steep (enterprise-focused interface) | — |
| Registered Users Globally(millions) | 350+ million monthly active users | — |
| Monthly Active Users (MAU)(millions) | 320M(winner) | 220M |
| Active Monthly Users(millions) | 300+ million users | — |
| Enterprise Security Compliance(certifications) | ISO 27001, SOC 2, HIPAA, GDPR | — |
| Enterprise Security Certifications | SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery | — |
| End-to-End Encryption Available | Yes, all plans | — |
| Meeting Recording Retention (Free)(days) | Unlimited (OneDrive) | 30 days |
| Free Tier File Storage(GB per user) | 100 GB per user | — |
| Free Plan Cloud Storage(GB) | 5 GB (OneDrive) | — |
| File Upload Limit(GB) | 250GB | — |
| File Storage Per User(GB) | 1000 (1TB OneDrive) | — |
| Supported Operating Systems(platforms) | Windows, Mac, iOS, Android, Web | Windows, Mac, Linux, iOS, Android, Web(winner) |
| Cross-Platform Interoperability | Good (Slack, Teams, Google) | — |
| Deployment Options | Cloud-only (SaaS) | — |
| Source Code Availability | Proprietary (closed-source) | — |
| Data Residency Control | Microsoft-managed regional datacenters (limited control) | — |
| HIPAA Compliance Certified | Yes | — |
| FedRAMP Authorization(boolean) | Yes | — |
| Third-Party Integrations(count) | 500+ | — |
| Native Integrations Available(count) | 1000+ | — |
| Native Salesforce Integration | Yes, deep native integration | — |
| Time to Deploy(hours) | 1-3 | — |
| Learning Curve(hours to proficiency) | 5 | — |
| Uptime Guarantee(percent) | 99.9% | — |
| Monthly Active Users(users) | 360 million(winner) | 80 million |
| Maximum Free Server Categories(categories) | Limited (fixed structure) | — |
| Enterprise Fortune 500 Adoption Rate(percent) | 80% | — |
| Global Market Share(%) | 16.5% | — |
| Free Tier Meeting Duration for Group Calls(minutes) | 60 minutes (unlimited participants) | — |
| G2 Ease of Use Rating (2024)(stars) | 4.0/5 | — |
| G2 User Interface Rating(out of 5) | 4.1/5 (8,300 reviews) | — |
| Maximum File Upload Size(GB) | 2 GB per file | — |
| Open-Source Availability | Proprietary closed-source | — |
| Self-Hosted Deployment Option | Cloud-only SaaS | — |
| Annual TCO (1,000 users, 3-year average)(USD) | $48,000-150,000 | — |
| Free Group Video Call Duration Limit(minutes) | 60 | — |
| Maximum Video Conference Participants (Free)(people) | 100 | — |
| Message Search Capability(text) | Basic keyword search (limited free tier) | — |
| Maximum Meeting Participants (Free)(participants) | 100 participants | — |
| Maximum Meeting Participants (Paid)(participants) | 40,000 participants | — |
| Free Plan Message History(months) | Unlimited | — |
| Free Plan Duration | 40 minutes unlimited users | — |
Microsoft TeamsCisco WebexDaily Active Users(millions)
320 million
—
Monthly Active Users (2024)(millions)
320 million
—
App Integrations(count)
~700
—
Microsoft 365 Integration Depth(integration level)
8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI)
—
Native Microsoft Office Integration
Full (Word, Excel, PowerPoint, Outlook)
Limited (manual upload required)
Native third-party integrations(count)
500+ apps
—
Microsoft 365 Ecosystem Integration(integration depth)
Native: Word, Excel, SharePoint, OneDrive, Outlook, Power BI
—
Show 1 more attribute
Native Microsoft 365 Integration(integration level)
Native (deep)
—
Paid Starting Price(USD/user/mo)
Included with M365
—
Free Cloud Recording Capability
No, paid only
—
Free Meeting Duration Limit(minutes)
60 minutes
—
Office 365 Native Integration
Full native integration
—
Browser Join Without App
Often requires app/account
—
Maximum Webinar Participants(participants)
10,000
—
Maximum Meeting Participants(participants)
1,000+ participants
40,000
Maximum Free Breakout Rooms(rooms)
50 rooms
—
Starting Paid Plan Cost(USD/month)
$6/month (Microsoft 365 bundle)
—
Standalone Monthly Pricing (Pro Tier)(USD per user per month)
$6.00 (with Microsoft 365 Business Basic)
—
Annual Cost per User (Pro Tier)(USD)
$72 (bundled pricing)
—
Free Plan Monthly Cost(USD)
$6 (Teams Essentials)
—
Starting Monthly Price per User(USD)
$4.50
—
Show 14 more attributes
Base Pricing (Monthly)(USD)
$7.00 (Business Basic 2026 price)
—
Free Plan Meeting Duration Limit(minutes)
60 minutes (group calls)
40 minutes (3+ participants)
Pro Plan Monthly Cost(USD)
$6.50 or free with Microsoft 365
$13.49
Starting Price (Monthly)(USD)
$0 (Free) or $6 (Standard)
—
Paid Plan Starting Price(USD/user/month)
$6
—
Annual Subscription Cost (Pro, 100 users)(USD)
$7,800 or free with Microsoft 365
—
Free Tier Call Duration Limit(minutes)
60 minutes (100 participants max)
—
Monthly Cost (1 Pro User)(USD)
$6.00
—
Pro Plan Annual Cost(USD)
$70/year (via Microsoft 365 Business Basic)
—
Monthly Subscription Cost (Pro/Standard)(USD)
$0 (bundled) or $12.50 (standalone)
—
Base Monthly Cost (Single User)(USD)
$4.00 (Teams Essentials) - $12.50 (Teams Premium)
—
Pro Plan Monthly Cost Per User(USD)
$6.00
—
Pro Plan Monthly Cost (Annual Billing)(USD per user)
$15.99
—
Standard Plan Price(USD/user/month)
$14.99
—
AI Translation Languages (2026)(languages)
Limited translation features
—
AI Meeting Assistant Cost(USD/month)
Copilot Pro required ($20+ per tenant)
Included free
AI Assistant Integration
Copilot with GPT-4, speech-to-text, real-time translation
—
AI Meeting Assistant
Webex Assistant (transcription, summary)
—
Third-Party App Integrations(integrations)
1,000+
—
Video Meeting Capacity(participants)
Up to 10,000
—
Native Office Integration
Native with SharePoint, OneDrive, Office Web Apps
—
AI Copilot Features
Microsoft Copilot Pro (enterprise AI, meeting insights)
—
Maximum Free Tier Group Meeting Duration(hours)
24 hours
—
AI Meeting Notes Availability
Premium only ($10/user/month)
—
Show 16 more attributes
AI Meeting Summaries
Basic transcription only
Yes, Business plan+
Free Meeting Duration (3+ participants)(minutes)
60 minutes
—
Real-Time Translation Languages(count)
31 languages
—
Maximum Video Meeting Participants(participants)
300+ participants
—
Language Translation Support(languages)
40+ languages (Teams Premium)
—
Maximum Video Conference Participants(participants)
10,000 participants
—
Max Video Conference Participants(people)
10000
—
Message History (Free Plan)(days)
unlimited
—
Video Conference Max Participants(participants)
300
—
Message Search History (Free Tier)(days)
90 days
—
Supported Language Captions(languages)
60+ languages
—
Breakout Rooms Maximum Count(rooms)
50 breakout rooms
—
Message Search Speed (Free Tier)(indexing scope)
Last 3 months only
—
Message History Retention (Free Tier)(days)
Unlimited
—
Video Meeting Participant Limit(participants)
300
—
Available Integrations(count)
1,000+ native integrations
200+ integrations
Message Search Speed(seconds)
2-4 seconds average
—
Minimum Bandwidth for HD Video(Mbps)
4.5 Mbps
—
Desktop App Memory Usage(MB)
450 MB
—
Voice Latency(ms)
50-100ms
—
Screen Sharing Maximum FPS(fps)
30fps
—
Show 1 more attribute
Message Delivery Latency(milliseconds)
200-300ms
—
Mobile App Feature Parity(%)
85%
—
Free Tier Participant Limit(participants)
100 participants
—
Maximum Participants (Standard Meeting)(people)
300 participants
—
Advanced Chat Features (Channels, Threading, Workflows)
Advanced (channels, nested threads, queues, connectors)
—
Gartner Meeting Solutions Rating(stars)
4.5 stars
—
Gartner Review Sample Size(reviews)
3,669 reviews
—
Gartner Customer Rating(stars)
4.5 stars
—
Customer Reviews Analyzed(count)
3,668 reviews
—
3-Year Total Cost of Ownership (1,000 users)(USD)
Lower (integrated M365)
—
Video Quality Rating(%)
7.9% positive
—
Real-Time Translation Support(null)
Limited to basic captions
—
Native Cisco Hardware Integration(null)
Third-party device support only
—
AI Features in Base Tier
Limited (Copilot requires E5)
—
Maximum Video Sharing Quality(fps at resolution)
4K at 30fps
—
Maximum Video Resolution(pixels)
1080p (1920x1080)
4K (3840x2160)
Enterprise Deployment Adoption (500+ seat orgs)(percentage)
67% of deployments
—
Global Enterprise Video Conferencing Market Share (2024)(percent)
28.2%
—
3-Year TCO Advantage for 1,000 Users with M365(percentage savings)
47% lower cost
—
Voice Chat Quality Rating(subjective score)
Excellent (optimized for reliability)
—
Voice Codec Quality Rating(score (1-10))
8
—
Video Resolution Support(maximum resolution)
4K (3840x2160)
—
User Learning Curve(difficulty rating)
Steep (enterprise-focused interface)
—
Registered Users Globally(millions)
350+ million monthly active users
—
Monthly Active Users (MAU)(millions)
320M
220M
Active Monthly Users(millions)
300+ million users
—
Enterprise Security Compliance(certifications)
ISO 27001, SOC 2, HIPAA, GDPR
—
Enterprise Security Certifications
SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery
—
End-to-End Encryption Available
Yes, all plans
—
Meeting Recording Retention (Free)(days)
Unlimited (OneDrive)
30 days
Free Tier File Storage(GB per user)
100 GB per user
—
Free Plan Cloud Storage(GB)
5 GB (OneDrive)
—
File Upload Limit(GB)
250GB
—
File Storage Per User(GB)
1000 (1TB OneDrive)
—
Supported Operating Systems(platforms)
Windows, Mac, iOS, Android, Web
Windows, Mac, Linux, iOS, Android, Web
Cross-Platform Interoperability
Good (Slack, Teams, Google)
—
Deployment Options
Cloud-only (SaaS)
—
Source Code Availability
Proprietary (closed-source)
—
Data Residency Control
Microsoft-managed regional datacenters (limited control)
—
HIPAA Compliance Certified
Yes
—
FedRAMP Authorization(boolean)
Yes
—
Third-Party Integrations(count)
500+
—
Native Integrations Available(count)
1000+
—
Native Salesforce Integration
Yes, deep native integration
—
Time to Deploy(hours)
1-3
—
Learning Curve(hours to proficiency)
5
—
Uptime Guarantee(percent)
99.9%
—
Monthly Active Users(users)
360 million
80 million
Maximum Free Server Categories(categories)
Limited (fixed structure)
—
Enterprise Fortune 500 Adoption Rate(percent)
80%
—
Global Market Share(%)
16.5%
—
Free Tier Meeting Duration for Group Calls(minutes)
60 minutes (unlimited participants)
—
G2 Ease of Use Rating (2024)(stars)
4.0/5
—
G2 User Interface Rating(out of 5)
4.1/5 (8,300 reviews)
—
Maximum File Upload Size(GB)
2 GB per file
—
Open-Source Availability
Proprietary closed-source
—
Self-Hosted Deployment Option
Cloud-only SaaS
—
Annual TCO (1,000 users, 3-year average)(USD)
$48,000-150,000
—
Free Group Video Call Duration Limit(minutes)
60
—
Maximum Video Conference Participants (Free)(people)
100
—
Message Search Capability(text)
Basic keyword search (limited free tier)
—
Maximum Meeting Participants (Free)(participants)
100 participants
—
Maximum Meeting Participants (Paid)(participants)
40,000 participants
—
Free Plan Message History(months)
Unlimited
—
Free Plan Duration
40 minutes unlimited users
—
Pros & Cons
10 pros·6 cons across both
Microsoft Teams
+5-3
Pros
- 320 million monthly active users creating network effect
- Seamless integration with Excel, Word, PowerPoint, and Outlook within unified interface
- Lower pricing at $6/month for basic plan vs competitors
- 100-participant free tier with 60-minute limit (vs 40 minutes on Webex)
- Built-in customer data platform for personalization
Cons
- Requires higher bandwidth (4.5 Mbps for HD) limiting reliability on poor connections
- Chat and meetings interface considered less intuitive than Webex by 34% of surveyed users
- Video quality degrades more noticeably on networks under 2 Mbps
Cisco Webex
+5-3
Pros
- H.265 HEVC codec reduces bandwidth needs to 2.5 Mbps for HD meetings
- Superior video quality maintained on networks below 1.5 Mbps (vs Teams degradation)
- Platform-agnostic compatibility across Windows, Mac, Linux, iOS, Android without degradation
- Dedicated meeting room controls and higher visual clarity for presentations
- 98.99% uptime SLA with redundant data centers
Cons
- Higher pricing at $13.49/month standard plan (124% more expensive than Teams basic)
- 80 million monthly users creates smaller network effect vs Teams' 320 million
- 40-minute free tier limit (20 minutes shorter than Teams)
Frequently Asked Questions
5 questions
Microsoft Teams is significantly better for Microsoft 365 organizations. Teams integrates natively with Outlook, Word, Excel, and PowerPoint—allowing users to schedule meetings, share documents, and collaborate without leaving their productivity apps. Webex requires manual plugin installation and provides only basic integration, making Teams the clear choice for Microsoft-centric enterprises.
Resources & Learn More
Curated sources to dive deeper
Where to Buy
As an affiliate, we may earn a commission from qualifying purchases at no extra cost to you. Learn more about our affiliate disclosure
Wikipedia
- W
Microsoft Teams on Wikipedia (opens in new tab)
Enterprise collaboration platform integrated with Microsoft 365 suite, offering messaging, video calls, and Office app integration.
- W
Cisco Webex on Wikipedia (opens in new tab)
Enterprise video conferencing platform with AI features, deep integrations, and massive scalability.
Related Comparisons
12 more to explore
Slack vs Microsoft Teams
softwareCisco WebEx vs RingCentral
softwareGoogle Meet vs Microsoft Teams
softwareMicrosoft Teams vs Cisco Webex
softwareMicrosoft Teams vs Zoom
softwareWebex vs Slack
softwareMicrosoft Teams vs Mattermost
softwareWebex vs BlueJeans
softwareslack vs teams vs discord
softwareZoom vs Microsoft Teams
softwareZoom vs Google Meet vs Microsoft Teams (2026): Video Conferencing Compared
softwareSlack vs Microsoft Teams
software
Related Articles
5 articles
- technology
Best Streaming Services in 2026: Top Picks for Every Budget & Interest
Navigating the crowded streaming landscape in 2026 can be overwhelming. We've tested and ranked the best streaming services that offer the most value, from Netflix's massive library to budget-friendly options like Tubi, helping you cut cable and find your perfect entertainment solution.
Read article - technology
Best Live TV Streaming Services & Plans for Spring 2026: Complete Buyer's Guide
Tired of overpaying for cable? Discover the best live TV streaming services and plans for Spring 2026, including YouTube TV's new genre-based packages starting at $55/month. Our comprehensive guide breaks down pricing, channels, and features to help you cut the cord.
Read article - technology
Philo in 2026: Streaming TV Service Review, Pricing & Reddit Community Insights
Explore Philo's evolution heading into 2026, including pricing tiers, channel lineup, and how it compares to competitors like Sling TV. Discover what the r/PhiloTV Reddit community thinks about the service's current offerings and future prospects.
Read article - technology
Best US Fighter Jets 2026: Top American Combat Aircraft Ranked
Discover the most advanced US fighter jets dominating the skies in 2026. From the legendary F-22 Raptor to the versatile F-35 Lightning II, we rank America's best combat aircraft based on performance, stealth, and air superiority capabilities.
Read article - technology
Philo in 2026: Pricing, Lineup & How It Compares to Sling TV
As we head into 2026, Philo continues to position itself as an affordable streaming alternative for cable TV lovers. Discover what Philo offers, how its pricing stacks up against competitors like Sling TV, and what the Reddit community thinks about its future.
Read article
Explore More
Related comparisons and categories
Explore Entities
More Software
AI generated