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Zoom vs Microsoft Teams 2026: Features & Pricing

Zoom excels in video conferencing quality and ease of use with superior HD/4K capabilities, while Microsoft Teams integrates seamlessly with Office 365 and enterprise workflows at a lower cost for existing Microsoft users. The choice depends on whether you prioritize standalone meeting excellence or integrated productivity suite functionality.

Zoom Video Communications, Inc.

Zoom Video Communications, Inc.

Cloud-based video conferencing platform specializing in high-quality meetings and webinars.

Organizations prioritizing meeting quality, large webinars, hybrid work models, and those without existing Microsoft 365 investment; creative industries, educational institutions, and healthcare organizations.

Score67%
VS
Microsoft Teams

Microsoft Teams

Enterprise collaboration platform integrated with Microsoft 365 suite, offering messaging, video calls, and Office app integration.

Enterprises with existing Microsoft 365 licenses, organizations prioritizing document collaboration and unified workflows, businesses needing cost-effective communication within the Microsoft ecosystem.

Score67%

Quick Answer

AI Summary

Zoom excels in video conferencing quality and ease of use with superior HD/4K capabilities, while Microsoft Teams integrates seamlessly with Office 365 and enterprise workflows at a lower cost for existing Microsoft users. The choice depends on whether you prioritize standalone meeting excellence or integrated productivity suite functionality.

Our Verdict

AI-assisted

Choose Zoom if you prioritize superior video quality (4K support), standalone meeting reliability, and don't need deep productivity tool integration—it dominates the dedicated conferencing space with 43.7% market share. Choose Microsoft Teams if you're already invested in Microsoft 365, need seamless Office/Outlook integration, and want unified communications with lower total cost of ownership for enterprise users.

Community feedback

Was this verdict helpful?

Zoom Video Communications, Inc.
7/10
Microsoft Teams
8/10
Zoom Video Communications, Inc.

Choose Zoom Video Communications, Inc. if

Organizations prioritizing meeting quality, large webinars, hybrid work models, and those without existing Microsoft 365 investment; creative industries, educational institutions, and healthcare organizations.

Microsoft Teams

Choose Microsoft Teams if

Best pick

Enterprises with existing Microsoft 365 licenses, organizations prioritizing document collaboration and unified workflows, businesses needing cost-effective communication within the Microsoft ecosystem.

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Key Differences at a Glance

  • Video Quality Maximum Resolution:Zoom Video Communications, Inc. wins(4K (3840x2160p) vs 1080p (1920x1080p))
  • Free Tier Meeting Duration Limit:Microsoft Teams wins(60 minutes for unlimited participants vs 40 minutes for 3+ participants)
  • Office 365/Microsoft 365 Integration:Microsoft Teams wins(Native integration with Office 365, Outlook, OneDrive, SharePoint vs Limited third-party integration)
See all 7 differences

Key Facts & Figures

85 numeric metrics compared

MetricZoom Video Communications, Inc.Microsoft TeamsRatio
Annual Revenue (TTM 2026)(USD Billions)$4.86B
Market Capitalization (2026)(Billion USD)$23.35B
Daily Active Users (2026)(Millions)~300M
Founding Year(Year)2011
Free Tier Group Meeting Duration(Minutes)40 minutes
Revenue Growth (2018-2026)(Percentage)3,114% ($151.48M to $4.87B)
Free Tier Meeting Duration for Group Calls(minutes)40 minutes (3+ participants)60 minutes (unlimited participants)
Pro Plan Annual Cost(USD)$189.99/year$70/year (via Microsoft 365 Business Basic)
Maximum Participants (Standard Meeting)(people)1000 with Large Meeting add-on300 participants
Free Plan Cloud Storage(GB)1 GB5 GB (OneDrive)
Breakout Rooms Maximum Count(rooms)50 breakout rooms50 breakout rooms
Global Enterprise Video Conferencing Market Share (2024)(percent)43.7%28.2%
Daily Active Users(millions)320 million320 million
App Integrations(count)~700~700
Paid Starting Price(USD/user/mo)Included with M365Included with M365
Maximum Webinar Participants(participants)10,00010,000
Free Meeting Duration Limit(minutes)60 minutes60 minutes
Maximum Free Breakout Rooms(rooms)50 rooms50 rooms
Starting Paid Plan Cost(USD/month)$6/month (Microsoft 365 bundle)$6/month (Microsoft 365 bundle)
Standalone Monthly Pricing (Pro Tier)(USD per user per month)$6.00 (with Microsoft 365 Business Basic)$6.00 (with Microsoft 365 Business Basic)
Annual Cost per User (Pro Tier)(USD)$72 (bundled pricing)$72 (bundled pricing)
Third-Party App Integrations(integrations)1,000+1,000+
Video Meeting Capacity(participants)Up to 10,000Up to 10,000
Mobile App Feature Parity(%)85%85%
Free Plan Monthly Cost(USD)$6 (Teams Essentials)$6 (Teams Essentials)
Maximum Free Tier Group Meeting Duration(hours)24 hours24 hours
Free Tier Participant Limit(participants)100 participants100 participants
Gartner Meeting Solutions Rating(stars)4.5 stars4.5 stars
Gartner Review Sample Size(reviews)3,669 reviews3,669 reviews
Gartner Customer Rating(stars)4.5 stars4.5 stars
Customer Reviews Analyzed(count)3,668 reviews3,668 reviews
Video Quality Rating(%)7.9% positive7.9% positive
Maximum Meeting Participants(participants)1,000+ participants1,000+ participants
Starting Monthly Price per User(USD)$4.50$4.50
Free Meeting Duration (3+ participants)(minutes)60 minutes60 minutes
Real-Time Translation Languages(count)31 languages31 languages
Enterprise Deployment Adoption (500+ seat orgs)(percentage)67% of deployments67% of deployments
3-Year TCO Advantage for 1,000 Users with M365(percentage savings)47% lower cost47% lower cost
Base Pricing (Monthly)(USD)$7.00 (Business Basic 2026 price)$7.00 (Business Basic 2026 price)
Maximum Video Meeting Participants(participants)300+ participants300+ participants
Language Translation Support(languages)40+ languages (Teams Premium)40+ languages (Teams Premium)
Registered Users Globally(millions)350+ million monthly active users350+ million monthly active users
Monthly Active Users (MAU)(millions)320M320M
Free Plan Meeting Duration Limit(minutes)60 minutes (group calls)60 minutes (group calls)
Pro Plan Monthly Cost(USD/month)$6.50 or free with Microsoft 365$6.50 or free with Microsoft 365
Minimum Bandwidth for HD Video(Mbps)4.5 Mbps4.5 Mbps
Monthly Active Users (2024)(millions)320 million320 million
Starting Price (Monthly)(USD)$0 (Free) or $6 (Standard)$0 (Free) or $6 (Standard)
Native third-party integrations(count)500+ apps500+ apps
Maximum Video Conference Participants(participants)10,000 participants10,000 participants
Paid Plan Starting Price(USD/user/month)$6$6
Third-Party Integrations(count)500+500+
Max Video Conference Participants(people)1000010000
Voice Codec Quality Rating(score (1-10))88
Enterprise Security CertificationsSOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscoverySOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery
Time to Deploy(days)1-31-3
Uptime Guarantee(percent)99.9%99.9%
Video Conference Max Participants(participants)300300
Free Tier File Storage(GB per user)100 GB per user100 GB per user
Message Search History (Free Tier)(days)90 days90 days
Annual Subscription Cost (Pro, 100 users)(USD)$7,800 or free with Microsoft 365$7,800 or free with Microsoft 365
Desktop App Memory Usage(MB)450 MB450 MB
Voice Latency(ms)50-100ms50-100ms
Free Tier Call Duration Limit(minutes)60 minutes (100 participants max)60 minutes (100 participants max)
Monthly Cost (1 Pro User)(USD)$6.00$6.00
Screen Sharing Maximum FPS(fps)30fps30fps
Supported Language Captions(languages)60+ languages60+ languages
Maximum Free Server Categories(categories)Limited (fixed structure)Limited (fixed structure)
Enterprise Fortune 500 Adoption Rate(percent)80%80%
Monthly Subscription Cost (Pro/Standard)(USD)$0 (bundled) or $12.50 (standalone)$0 (bundled) or $12.50 (standalone)
Message Delivery Latency(milliseconds)200-300ms200-300ms
File Upload Limit(GB)250GB250GB
G2 Ease of Use Rating (2024)(stars)4.0/54.0/5
Video Meeting Participant Limit(participants)300300
Active Monthly Users(millions)300+ million users300+ million users
Base Monthly Cost (Single User)(USD)$4.00 (Teams Essentials) - $12.50 (Teams Premium)$4.00 (Teams Essentials) - $12.50 (Teams Premium)
Maximum File Upload Size(GB)2 GB per file2 GB per file
Available Integrations(count)1,000+ native integrations1,000+ native integrations
Annual TCO (1,000 users, 3-year average)(USD)$48,000-150,000$48,000-150,000
Pro Plan Monthly Cost Per User(USD)$6.00$6.00
File Storage Per User(GB)1000 (1TB OneDrive)1000 (1TB OneDrive)
Free Group Video Call Duration Limit(minutes)6060
Maximum Video Conference Participants (Free)(people)100100
Native Integrations Available(count)1000+1000+
G2 User Interface Rating(out of 5)4.1/5 (8,300 reviews)4.1/5 (8,300 reviews)

Sourced from publicly available data ·

Key Differences

7 attributes compared head-to-head

Zoom Video Communications, Inc.
3Zoom Video Communications, Inc.
Microsoft Teams leads
Microsoft Teams
4Microsoft Teams
  • Video Quality Maximum Resolution

    Zoom Video Communications, Inc.

    4K (3840x2160p)(winner)

    Microsoft Teams

    1080p (1920x1080p)

  • Free Tier Meeting Duration Limit

    Zoom Video Communications, Inc.

    40 minutes for 3+ participants

    Microsoft Teams

    60 minutes for unlimited participants(winner)

  • Office 365/Microsoft 365 Integration

    Zoom Video Communications, Inc.

    Limited third-party integration

    Microsoft Teams

    Native integration with Office 365, Outlook, OneDrive, SharePoint(winner)

  • Base Pro Plan Annual Cost per User

    Zoom Video Communications, Inc.

    $189.99/year (or $15.99/month)

    Microsoft Teams

    $70/year included with Microsoft 365 Business Basic ($6/month)(winner)

  • Maximum Participants in Standard Meeting

    Zoom Video Communications, Inc.

    300 participants (Pro/Business) or 1000 with Large Meeting add-on(winner)

    Microsoft Teams

    300 participants

  • Recording Storage (Free Plan)

    Zoom Video Communications, Inc.

    1 GB cloud storage

    Microsoft Teams

    5 GB cloud storage (Microsoft OneDrive integration)(winner)

  • Global Market Share for Video Conferencing (2024)

    Zoom Video Communications, Inc.

    43.7% of enterprise video conferencing market(winner)

    Microsoft Teams

    28.2% of enterprise video conferencing market

Full Comparison

Zoom Video Communications, Inc.
Microsoft Teams
Annual Revenue (TTM 2026)(USD Billions)
$4.86B
Market Capitalization (2026)(Billion USD)
$23.35B
Revenue Growth (2018-2026)(Percentage)
3,114% ($151.48M to $4.87B)
Daily Active Users (2026)(Millions)
~300M
Registered Users Globally(millions)
350+ million monthly active users
Monthly Active Users (MAU)(millions)
320M
Active Monthly Users(millions)
300+ million users
Founding Year(Year)
2011
Free Tier Group Meeting Duration(Minutes)
40 minutes
Pro Plan Annual Cost(USD)
$189.99/year
$70/year (via Microsoft 365 Business Basic)
Starting Paid Plan Cost(USD/month)
$6/month (Microsoft 365 bundle)
Standalone Monthly Pricing (Pro Tier)(USD per user per month)
$6.00 (with Microsoft 365 Business Basic)
Annual Cost per User (Pro Tier)(USD)
$72 (bundled pricing)
Show 13 more attributes
Free Plan Monthly Cost(USD)
$6 (Teams Essentials)
Starting Monthly Price per User(USD)
$4.50
Base Pricing (Monthly)(USD)
$7.00 (Business Basic 2026 price)
Free Plan Meeting Duration Limit(minutes)
60 minutes (group calls)
Pro Plan Monthly Cost(USD/month)
$6.50 or free with Microsoft 365
Starting Price (Monthly)(USD)
$0 (Free) or $6 (Standard)
Paid Plan Starting Price(USD/user/month)
$6
Annual Subscription Cost (Pro, 100 users)(USD)
$7,800 or free with Microsoft 365
Free Tier Call Duration Limit(minutes)
60 minutes (100 participants max)
Monthly Cost (1 Pro User)(USD)
$6.00
Monthly Subscription Cost (Pro/Standard)(USD)
$0 (bundled) or $12.50 (standalone)
Base Monthly Cost (Single User)(USD)
$4.00 (Teams Essentials) - $12.50 (Teams Premium)
Pro Plan Monthly Cost Per User(USD)
$6.00
Primary Target Market
All organizations, external meetings
Collaboration Features Depth
Video-first, with chat and basic file sharing
Maximum Video Resolution(pixels)
4K (3840x2160)
1080p (1920x1080)
Free Tier Meeting Duration for Group Calls(minutes)
40 minutes (3+ participants)
60 minutes (unlimited participants)
Maximum Participants (Standard Meeting)(people)
1000 with Large Meeting add-on
300 participants
Free Tier Participant Limit(participants)
100 participants
Free Plan Cloud Storage(GB)
1 GB
5 GB (OneDrive)
Meeting Recording Retention (Free)(days)
Unlimited (OneDrive)
Free Tier File Storage(GB per user)
100 GB per user
File Upload Limit(GB)
250GB
File Storage Per User(GB)
1000 (1TB OneDrive)
Breakout Rooms Maximum Count(rooms)
50 breakout rooms
50 breakout rooms
Video Meeting Capacity(participants)
Up to 10,000
Native Office Integration
Native with SharePoint, OneDrive, Office Web Apps
AI Copilot Features
Microsoft Copilot Pro (enterprise AI, meeting insights)
Maximum Free Tier Group Meeting Duration(hours)
24 hours
Show 16 more attributes
AI Meeting Notes Availability
Premium only ($10/user/month)
AI Meeting Summaries
Basic transcription only
Free Meeting Duration (3+ participants)(minutes)
60 minutes
Real-Time Translation Languages(count)
31 languages
Maximum Video Meeting Participants(participants)
300+ participants
Language Translation Support(languages)
40+ languages (Teams Premium)
Maximum Video Conference Participants(participants)
10,000 participants
Max Video Conference Participants(people)
10000
Message History (Free Plan)(days)
unlimited
Video Conference Max Participants(participants)
300
Message Search History (Free Tier)(days)
90 days
Supported Language Captions(languages)
60+ languages
Message Search Speed (Free Tier)(indexing scope)
Last 3 months only
Message History Retention (Free Tier)(days)
Unlimited
Video Meeting Participant Limit(participants)
300
Available Integrations(count)
1,000+ native integrations
Global Enterprise Video Conferencing Market Share (2024)(percent)
43.7%
28.2%
Enterprise Deployment Adoption (500+ seat orgs)(percentage)
67% of deployments
Microsoft 365 Ecosystem Integration(integration depth)
Limited via Zapier and third-party connectors
Native: Word, Excel, SharePoint, OneDrive, Outlook, Power BI
App Integrations(count)
~700
Microsoft 365 Integration Depth(integration level)
8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI)
Native Microsoft Office Integration
Full (Word, Excel, PowerPoint, Outlook)
Native third-party integrations(count)
500+ apps
Show 1 more attribute
Native Microsoft 365 Integration(integration level)
Native (deep)
Daily Active Users(millions)
320 million
Paid Starting Price(USD/user/mo)
Included with M365
Free Cloud Recording Capability
No, paid only
Free Meeting Duration Limit(minutes)
60 minutes
Office 365 Native Integration
Full native integration
Browser Join Without App
Often requires app/account
Maximum Webinar Participants(participants)
10,000
Maximum Meeting Participants(participants)
1,000+ participants
Maximum Free Breakout Rooms(rooms)
50 rooms
AI Translation Languages (2026)(languages)
Limited translation features
AI Meeting Assistant Cost(USD/month)
Copilot Pro required ($20+ per tenant)
AI Assistant Integration
Copilot with GPT-4, speech-to-text, real-time translation
Third-Party App Integrations(integrations)
1,000+
Message Search Speed(seconds)
2-4 seconds average
Minimum Bandwidth for HD Video(Mbps)
4.5 Mbps
Desktop App Memory Usage(MB)
450 MB
Voice Latency(ms)
50-100ms
Screen Sharing Maximum FPS(fps)
30fps
Show 1 more attribute
Message Delivery Latency(milliseconds)
200-300ms
Mobile App Feature Parity(%)
85%
Advanced Chat Features (Channels, Threading, Workflows)
Advanced (channels, nested threads, queues, connectors)
Gartner Meeting Solutions Rating(stars)
4.5 stars
Gartner Review Sample Size(reviews)
3,669 reviews
Gartner Customer Rating(stars)
4.5 stars
Customer Reviews Analyzed(count)
3,668 reviews
3-Year Total Cost of Ownership (1,000 users)(USD)
Lower (integrated M365)
Video Quality Rating(%)
7.9% positive
Real-Time Translation Support(null)
Limited to basic captions
Native Cisco Hardware Integration(null)
Third-party device support only
AI Features in Base Tier
Limited (Copilot requires E5)
Maximum Video Sharing Quality(fps at resolution)
4K at 30fps
3-Year TCO Advantage for 1,000 Users with M365(percentage savings)
47% lower cost
Voice Chat Quality Rating(subjective score)
Excellent (optimized for reliability)
Voice Codec Quality Rating(score (1-10))
8
Video Resolution Support(maximum resolution)
4K (3840x2160)
User Learning Curve(difficulty rating)
Steep (enterprise-focused interface)
Enterprise Security Compliance(certifications)
ISO 27001, SOC 2, HIPAA, GDPR
Enterprise Security Certifications
SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery
Supported Operating Systems(platforms)
Windows, Mac, iOS, Android, Web
Monthly Active Users (2024)(millions)
320 million
Deployment Options
Cloud-only (SaaS)
Source Code Availability
Proprietary (closed-source)
Data Residency Control
Microsoft-managed regional datacenters (limited control)
HIPAA Compliance Certified
Yes
Third-Party Integrations(count)
500+
Time to Deploy(days)
1-3
Learning Curve(hours to proficiency)
5
Uptime Guarantee(percent)
99.9%
Monthly Active Users(users)
360 million
Maximum Free Server Categories(categories)
Limited (fixed structure)
Enterprise Fortune 500 Adoption Rate(percent)
80%
G2 Ease of Use Rating (2024)(stars)
4.0/5
G2 User Interface Rating(out of 5)
4.1/5 (8,300 reviews)
Maximum File Upload Size(GB)
2 GB per file
Open-Source Availability
Proprietary closed-source
Self-Hosted Deployment Option
Cloud-only SaaS
Annual TCO (1,000 users, 3-year average)(USD)
$48,000-150,000
Free Group Video Call Duration Limit(minutes)
60
Maximum Video Conference Participants (Free)(people)
100
Native Integrations Available(count)
1000+
Message Search Capability(text)
Basic keyword search (limited free tier)

Pros & Cons

12 pros·6 cons across both

Zoom Video Communications, Inc.
Microsoft Teams
Zoom Video Communications, Inc.

Zoom Video Communications, Inc.

+6-3

Pros

  • Superior 4K video quality with HD/UHD codec support (H.264/VP9)
  • Industry-leading audio quality with noise suppression and auto-gain control
  • Easiest setup and onboarding—web-based, requires no account for attendees
  • 40-minute free tier supports 3+ participants (vs 60 min unlimited for Teams)
  • Advanced scheduling with recurring meetings, time zone conversion, and calendar sync
  • Best-in-class breakout rooms (up to 50) for engaging large group meetings

Cons

  • 40-minute free tier limit for group calls is restrictive compared to Teams' 60-minute unlimited
  • Higher pricing for pro features ($189.99/year for Pro plan vs Teams $70/year in Microsoft 365)
  • No native document collaboration—requires third-party tools for real-time co-editing
Microsoft Teams

Microsoft Teams

+6-3

Pros

  • Included with Microsoft 365 subscriptions ($6-$20/month depending on tier)
  • Native Office 365 integration: real-time co-editing in Word/Excel, SharePoint document sharing
  • Unified inbox combining Teams chat, email, and calendar in one interface
  • 60-minute free tier with unlimited participants (vs Zoom's 40-minute 3+ limit)
  • Built-in apps for Power BI dashboards, Planner task management, and Forms surveys
  • Seamless Outlook calendar integration with meeting scheduling

Cons

  • 1080p video maximum (vs Zoom's 4K), limiting quality for HD-focused workflows
  • Steeper learning curve with more complex navigation for casual users
  • Requires Microsoft account for all participants; less friction-free than Zoom's guest access

Frequently Asked Questions

5 questions

  1. Yes, both offer free plans. Zoom's free tier allows unlimited 1-on-1 meetings but caps group meetings at 40 minutes for 3+ participants. Microsoft Teams offers 60-minute group meetings with unlimited participants at no cost. Both include 1-5 GB storage. Choose Teams for longer free group calls; choose Zoom if you need unlimited 1-on-1 meetings.

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