Enterprise e-signature and document workflow platform used by 1.5M+ organizations globally.
Large enterprises, financial institutions, healthcare, legal firms, and organizations requiring complex multi-step approval workflows and strict regulatory compliance.
Former independent e-signature platform (acquired by Adobe in 2021)
Small to mid-sized businesses, startups, creative agencies, real estate professionals, and organizations prioritizing ease-of-use and Dropbox ecosystem integration over advanced automation.
DocuSign is the market leader with broader enterprise features and global compliance certifications, while HelloSign (now Dropbox Sign) offers simpler, more affordable solutions ideal for small to medium businesses. DocuSign dominates in advanced workflows, whereas HelloSign excels in ease-of-use and Dropbox integration.
DocuSign remains the superior choice for large enterprises requiring advanced automation, complex workflows, and strict compliance requirements across multiple jurisdictions. HelloSign/Dropbox Sign is the better option for small-to-medium businesses prioritizing simplicity, affordability, and Dropbox ecosystem integration. Both are industry-leading solutions with strong security, but they serve different business maturity levels.
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Large enterprises, financial institutions, healthcare, legal firms, and organizations requiring complex multi-step approval workflows and strict regulatory compliance.
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| Metric | DocuSign | HelloSign | Diff |
|---|---|---|---|
| Starting Monthly Cost(USD) | $10 per user/month | $15 per user/month | -33% |
| Customer Base(millions) | 1.5+ million customers | 0.8+ million customers | +87% |
| Setup Time(minutes) | 24-48 hours for basic setup | 2-4 hours for basic setup |
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Choose HelloSign if
Small to mid-sized businesses, startups, creative agencies, real estate professionals, and organizations prioritizing ease-of-use and Dropbox ecosystem integration over advanced automation.
| +1100% |
| Supported Countries(countries) | 190+ countries | 100+ countries | +90% |
| Free Trial Duration(days) | 30 days | 30 days | — |
| Starting Price (Per User/Month)(USD) | $40 | — | — |
| Pre-built Templates(count) | 500+ | — | — |
| API Integrations(count) | 400+ | — | — |
| Fortune 500 Adoption Rate(percentage) | 65% | — | — |
| Average Implementation Time(Days) | 4-8 weeks | — | — |
| Global Market Share(%) | 73% | — | — |
| Base Monthly Cost Per User(USD) | $10 | — | — |
| Third-Party Application Integrations(count) | 450+ | — | — |
| Mobile App Rating (iOS)(stars out of 5) | 4.6/5 | — | — |
| Enterprise Contract Processing Time(days) | 2-3 days | — | — |
| Starting Monthly Price(USD) | $10/month (Standard plan) | — | — |
| E-Signature Delivery Success Rate(%) | 99.9% | — | — |
| Pre-built Workflow Templates(templates) | 100+ | — | — |
| Third-Party Integrations(integrations) | 300+ | — | — |
| Mobile App Feature Parity(%) | 92% | — | — |
| Free Trial Duration(days) | 30 days (all features) | 14 (historical) | +114% |
| Monthly Starting Price(USD) | $10 | — | — |
| Customer Base Size(estimated companies) | 1.5+ | — | — |
| Uptime SLA Guarantee(percent) | 99.9% | — | — |
| Native API Integrations(count) | 500+ | — | — |
| Setup Time to First Signature(minutes) | 15-20 | — | — |
| Max Document Size Per Signature(MB) | 25 | — | — |
| Third-Party Integrations Available(count) | 100+ (historical) | 100+ (historical) | — |
| Mobile App Rating (iOS App Store)(stars out of 5) | 4.5 (legacy) | 4.5 (legacy) | — |
| Document Templates Library(count) | 200+ (historical) | 200+ (historical) | — |
| Year of Launch / Acquisition(year) | 2011 (founded), 2021 (acquired) | 2011 (founded), 2021 (acquired) | — |
All figures sourced from publicly available data. Last updated Jun 2026.
DocuSign
Market leader with 1.5M+ customers🏆
HelloSign
Strong SMB player, Dropbox-owned
DocuSign
$10-40/month per user, enterprise custom
HelloSign
$15-99/month per user, more transparent🏆
DocuSign
Feature-rich but steeper learning curve
HelloSign
Intuitive, simplified interface🏆
DocuSign
Extensive automation and routing options🏆
HelloSign
Basic to intermediate workflow support
DocuSign
Third-party integration available
HelloSign
Native, seamless integration🏆
DocuSign
SOC 2, ISO 27001, HIPAA, GDPR certified🏆
HelloSign
SOC 2, ISO 27001, limited HIPAA
DocuSign
Comprehensive REST and SOAP APIs🏆
HelloSign
REST API with good documentation
DocuSign
190+ countries, 50+ languages🏆
HelloSign
100+ countries, 30+ languages
DocuSign is an enterprise-focused platform with advanced workflow automation, extensive compliance certifications, and global reach, making it ideal for large organizations. HelloSign (Dropbox Sign) prioritizes simplicity and affordability with native Dropbox integration, making it better for small to mid-sized businesses. DocuSign is more powerful but complex; HelloSign is easier to use but has fewer advanced features.
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| Attribute | HelloSign | |
|---|---|---|
| Starting Monthly Cost(USD) | $10 per user/month | $15 per user/month |
| Starting Price (Per User/Month)(USD) | $40 | — |
| Base Monthly Cost Per User(USD) | $10 | — |
| Free Plan Availability | No free tier | — |
| Starting Monthly Price(USD) | $10/month (Standard plan) | — |
Show 2 more attributesMonthly Starting Price(USD) $10 — Monthly Pricing (Single User, Annual Commitment)(USD) Deprecated — | ||
| Customer Base(millions) | 1.5+ million customers | 0.8+ million customers |
| Setup Time(minutes) | 24-48 hours for basic setup | 2-4 hours for basic setup |
| Mobile App Rating (iOS)(stars out of 5) | 4.6/5 | — |
| Setup Time to First Signature(minutes) | 15-20 | — |
| Mobile App Rating (iOS App Store)(stars out of 5) | 4.5 (legacy) | — |
| Supported Countries(countries) | 190+ countries | 100+ countries |
| HIPAA Compliant | Yes, with BAA available | Limited HIPAA support |
| HIPAA Compliance | Yes | — |
| HIPAA Compliance Certification(certified) | Certified | Yes (legacy) |
| API Documentation Quality | Comprehensive REST & SOAP | Good REST API coverage |
| API Integrations(count) | 400+ | — |
| Native API Integrations(count) | 500+ | — |
| Mobile App Available | iOS and Android | iOS and Android |
| Free Trial Duration(days) | 30 days | 30 days |
| Pre-built Templates(count) | 500+ | — |
| Mobile App Capabilities | Signing and document tracking | — |
| Proposal/Quote Building | Basic | — |
| Offline Signing Support | Limited (web only) | — |
| Max Document Size Per Signature(MB) | 25 | — |
Show 3 more attributesThird-Party Integrations Available(count) 100+ (historical) — Multi-Party Signing Support(capability) Limited, basic support — Document Templates Library(count) 200+ (historical) — | ||
| Fortune 500 Adoption Rate(percentage) | 65% | — |
| Average Implementation Time(Days) | 4-8 weeks | — |
| Global Market Share(%) | 73% | — |
| Third-Party Application Integrations(count) | 450+ | — |
| Third-Party Integrations(integrations) | 300+ | — |
| Enterprise Contract Processing Time(days) | 2-3 days | — |
| E-Signature Delivery Success Rate(%) | 99.9% | — |
| Adobe Creative Cloud Integration | None | — |
| Contact Management Limit(contacts) | Limited (document signers only) | — |
| Pre-built Workflow Templates(templates) | 100+ | — |
| Mobile App Feature Parity(%) | 92% | — |
| Mobile Apps Supported(platforms) | iOS, Android, Web | — |
| Security Compliance Standards(count) | SOC 2 Type II, HIPAA, GDPR, ISO 27001 | — |
| Free Trial Duration(days) | 30 days (all features) | 14 (historical) |
| Customer Base Size(estimated companies) | 1.5+ | — |
| Uptime SLA Guarantee(percent) | 99.9% | — |
| Year of Launch / Acquisition(year) | 2011 (founded), 2021 (acquired) | — |
Side-by-side comparison of numeric attributes