Docusign
5 comparisons available
About Docusign
DocuSign is the world's leading electronic signature platform, founded in 2003 by Tom Gonser, Court Lorenzini, and Eric Ranft, headquartered in San Francisco. It went public in 2018 (ticker: DOCU) and holds approximately 70% of the e-signature market. DocuSign enables contracts, agreements, and documents to be signed electronically — legally binding in 188 countries under the ESIGN Act (US), eIDAS (EU), and equivalent laws globally. The core product (DocuSign eSignature) handles signature workflows: prepare documents with signature fields, send to multiple signers, track completion, and store signed documents. DocuSign Agreement Cloud extends this to contract lifecycle management (CLM), identity verification, notarization, and document generation. Pricing: Personal at $15/month (5 envelopes/month), Standard at $45/month (unlimited envelopes, 1 user), Business Pro at $65/month (payments, advanced fields, signer attachments), and Business Premium at $125/month. DocuSign serves over 1.5 million customers including Salesforce, Microsoft, Dropbox, and most Fortune 500 companies. Enterprise features include Salesforce CRM integration (native app), advanced authentication (SMS, ID verification), bulk send (thousands of documents simultaneously), and custom branding.
Frequently Asked Questions
Is DocuSign legally binding?
Yes — DocuSign signatures are legally binding under the US ESIGN Act (2000), UETA, and equivalent laws in 188 countries. Each signed document generates an audit trail (Certificate of Completion) recording signer IP addresses, timestamps, email verification, and document history. This makes DocuSign signatures more auditable than wet ink signatures in many legal contexts. For higher-assurance requirements, DocuSign offers ID verification (driver's license scan, knowledge-based authentication) and qualified electronic signatures (QES) compliant with EU eIDAS regulations.
How much does DocuSign cost?
DocuSign Personal is $15/month (5 envelopes, 1 user). Standard is $45/month (unlimited envelopes, 1 user). Business Pro is $65/month (adds payment collection, conditional fields, signer attachments). Business Premium is $125/month (adds live assist, advanced branding). Enterprise pricing is custom for 5+ users with CLM, advanced authentication, and API access. Annual billing saves ~10%. A 'free' tier allows 3 free envelope sends to evaluate the product — not ongoing.
DocuSign vs PandaDoc: which is better?
DocuSign is better for pure e-signature use cases — it's the market standard, most widely recognized, has the deepest integrations (especially Salesforce), and is trusted by enterprise legal and procurement teams. PandaDoc is better for sales teams that need to create proposals and quotes, not just sign pre-existing documents — its document editor, content library, deal rooms, and CPQ features make it a complete proposal platform. If you send contracts from a CRM, DocuSign. If you need to build proposals and contracts from scratch, PandaDoc.
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