software
Microsoft Teams vs Zoom 2026: Feature & Price Comparison
Zoom dominates video conferencing with superior meeting quality and ease of use, while Microsoft Teams excels as an integrated workplace platform with deeper Office 365 integration and better collaboration features for enterprise users already in the Microsoft ecosystem.
Microsoft Teams
All-in-one workplace collaboration platform with video, chat, and Office integration
Enterprise organizations with 500+ employees already using Microsoft 365, teams needing integrated communication and document collaboration, companies prioritizing long-term communication archives.
Score63%
VS
Z
Zoom
Purpose-built video conferencing platform focused on meeting simplicity and reliability
Organizations with frequent external meetings, webinars, and customer calls; users prioritizing meeting reliability over integrated communication; remote teams wanting simple, standalone conferencing.
Score63%
Quick Answer
AI SummaryZoom dominates video conferencing with superior meeting quality and ease of use, while Microsoft Teams excels as an integrated workplace platform with deeper Office 365 integration and better collaboration features for enterprise users already in the Microsoft ecosystem.
Our Verdict
AI-assistedChoose Zoom if you need the simplest, most reliable video conferencing with minimal setup and best-in-class call quality for external meetings and webinars. Choose Microsoft Teams if your organization uses Office 365, requires deep document collaboration, persistent team communication, and wants to consolidate tools into one platform.
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Microsoft Teams
8.5/10
Zoom
6.5/10
Z
Choose Microsoft Teams if
Best pickEnterprise organizations with 500+ employees already using Microsoft 365, teams needing integrated communication and document collaboration, companies prioritizing long-term communication archives.
Z
Choose Zoom if
Organizations with frequent external meetings, webinars, and customer calls; users prioritizing meeting reliability over integrated communication; remote teams wanting simple, standalone conferencing.
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Key Differences at a Glance
- Video Quality at Scale:✓ Zoom wins(1080p at 30fps standard, 4K at 60fps with Zoom Pro vs Up to 1080p at 30fps (standard), 4K with premium)
- Free Meeting Duration Limit:✓ Microsoft Teams wins(Unlimited group meetings vs 40 minutes for 3+ participants)
- Office Integration:✓ Microsoft Teams wins(Native integration with Office 365, SharePoint, OneDrive, Outlook vs Basic calendar integration, requires third-party apps for Office sync)
Key Facts & Figures
121 numeric metrics compared
| Metric | Microsoft Teams | Zoom | Ratio |
|---|---|---|---|
| Daily Active Users(millions) | 320 million | 300 million | |
| App Integrations(count) | ~700 | — | — |
| Paid Starting Price(USD/user/mo) | Included with M365 | — | — |
| Maximum Webinar Participants(participants) | 10,000 | — | — |
| Maximum Free Breakout Rooms(rooms) | 50 rooms | — | — |
| Starting Paid Plan Cost(USD/month) | $6/month (Microsoft 365 bundle) | — | — |
| Standalone Monthly Pricing (Pro Tier)(USD per user per month) | $6.00 (with Microsoft 365 Business Basic) | — | — |
| Annual Cost per User (Pro Tier)(USD) | $72 (bundled pricing) | — | — |
| Third-Party App Integrations(integrations) | 1,000+ | — | — |
| Video Meeting Capacity(participants) | Up to 10,000 | — | — |
| Mobile App Feature Parity(%) | 85% | — | — |
| Free Plan Monthly Cost(USD) | $6 (Teams Essentials) | $0 | |
| Maximum Free Tier Group Meeting Duration(hours) | 24 hours | — | — |
| Free Tier Participant Limit(participants) | 100 participants | — | — |
| Gartner Meeting Solutions Rating(stars) | 4.5 stars | — | — |
| Gartner Review Sample Size(reviews) | 3,669 reviews | — | — |
| Gartner Customer Rating(stars) | 4.5 stars | — | — |
| Customer Reviews Analyzed(count) | 3,668 reviews | — | — |
| Video Quality Rating(%) | 7.9% positive | — | — |
| Starting Monthly Price per User(USD) | $4.50 | $14.16 | |
| Free Meeting Duration (3+ participants)(minutes) | 60 minutes | 40 minutes | |
| Real-Time Translation Languages(count) | 31 languages | 40+ languages (2026) | |
| Enterprise Deployment Adoption (500+ seat orgs)(percentage) | 67% of deployments | 33% of deployments | |
| 3-Year TCO Advantage for 1,000 Users with M365(percentage savings) | 47% lower cost | Baseline (higher cost) | |
| Base Pricing (Monthly)(USD) | $7.00 (Business Basic 2026 price) | — | — |
| Maximum Video Meeting Participants(participants) | 300+ participants | — | — |
| Language Translation Support(languages) | 40+ languages (Teams Premium) | — | — |
| Registered Users Globally(millions) | 350+ million monthly active users | — | — |
| Monthly Active Users (MAU)(millions) | 320M | — | — |
| Free Plan Meeting Duration Limit(minutes) | 60 minutes (group calls) | — | — |
| Minimum Bandwidth for HD Video(Mbps) | 4.5 Mbps | — | — |
| Monthly Active Users (2024)(millions) | 320 million | — | — |
| Starting Price (Monthly)(USD) | $0 (Free) or $6 (Standard) | — | — |
| Native third-party integrations(count) | 500+ apps | — | — |
| Maximum Video Conference Participants(participants) | 10,000 participants | — | — |
| Paid Plan Starting Price(USD/month) | $6 | — | — |
| Third-Party Integrations(integrations) | 500+ | — | — |
| Max Video Conference Participants(people) | 10000 | — | — |
| Voice Codec Quality Rating(score (1-10)) | 8 | — | — |
| Enterprise Security Certifications(count) | SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery | — | — |
| Time to Deploy(hours) | 1-3 | — | — |
| Uptime Guarantee(percent) | 99.9% | — | — |
| Video Conference Max Participants(participants) | 300 | — | — |
| Free Tier File Storage(GB per user) | 100 GB per user | — | — |
| Message Search History (Free Tier)(days) | 90 days | — | — |
| Annual Subscription Cost (Pro, 100 users)(USD) | $7,800 or free with Microsoft 365 | — | — |
| Desktop App Memory Usage(MB) | 450 MB | — | — |
| Voice Latency(ms) | 50-100ms | — | — |
| Free Tier Call Duration Limit(minutes) | 60 minutes (100 participants max) | — | — |
| Monthly Cost (1 Pro User)(USD) | $6.00 | — | — |
| Screen Sharing Maximum FPS(fps) | 30fps | — | — |
| Supported Language Captions(languages) | 60+ languages | — | — |
| Maximum Free Server Categories(categories) | Limited (fixed structure) | — | — |
| Enterprise Fortune 500 Adoption Rate(percent) | 80% | — | — |
| Free Tier Meeting Duration for Group Calls(minutes) | 60 minutes (unlimited participants) | — | — |
| Pro Plan Annual Cost(USD) | $70/year (via Microsoft 365 Business Basic) | $191.88/year | |
| Maximum Participants (Standard Meeting)(people) | 300 participants | — | — |
| Free Plan Cloud Storage(GB) | 5 GB (OneDrive) | — | — |
| Breakout Rooms Maximum Count(rooms) | 50 breakout rooms | — | — |
| Global Enterprise Video Conferencing Market Share (2024)(percent) | 28.2% | — | — |
| Monthly Subscription Cost (Pro/Standard)(USD) | $0 (bundled) or $12.50 (standalone) | — | — |
| Message Delivery Latency(milliseconds) | 200-300ms | — | — |
| File Upload Limit(GB) | 250GB | — | — |
| G2 Ease of Use Rating (2024)(stars) | 4.0/5 | — | — |
| Video Meeting Participant Limit(participants) | 300 | — | — |
| Active Monthly Users(millions) | 300+ million users | — | — |
| Base Monthly Cost (Single User)(USD) | $4.00 (Teams Essentials) - $12.50 (Teams Premium) | — | — |
| Maximum File Upload Size(GB) | 2 GB per file | — | — |
| Available Integrations(count) | 1,000+ native integrations | — | — |
| Annual TCO (1,000 users, 3-year average)(USD) | $48,000-150,000 | — | — |
| Pro Plan Monthly Cost Per User(USD) | $6.00 | — | — |
| File Storage Per User(GB) | 1000 (1TB OneDrive) | — | — |
| Free Group Video Call Duration Limit(minutes) | 60 | — | — |
| Maximum Video Conference Participants (Free)(people) | 100 | — | — |
| Native Integrations Available(integrations) | 1000+ | — | — |
| G2 User Interface Rating(out of 5) | 4.1/5 (8,300 reviews) | — | — |
| Maximum Participants Per Meeting(participants) | 300 standard | 300 standard (1000 webinar) | |
| Free Tier Monthly Cost(USD) | $0 (limited) | $0 (limited) | |
| Pro Plan Monthly Cost(USD) | $10-12 | $15.99 | |
| Standard Video Resolution(pixels) | 1920x1080 | 1920x1080 | |
| Screen Sharing Participants(simultaneous users) | 1 primary | 1 primary | |
| Meeting Recording Storage (Free)(hours) | Unlimited in OneDrive | Paid only | |
| Mobile App Quality Rating(out of 5) | 4.5 | 4.7 | |
| AI Features Integration(count) | 8 (Copilot, live transcription, noise suppression, translation) | 3 (auto-transcription, noise suppression, chat summary) | |
| Enterprise Support Response Time(hours) | 1 | 1 | |
| Maximum Simultaneous Screen Shares(participants) | 4 participants | — | — |
| Maximum Free Plan Participants(people) | 100 participants | — | — |
| Real-Time Caption Languages Supported(languages) | 60+ languages | — | — |
| Free Group Meeting Duration(minutes) | Unlimited | 40 minutes | — |
| 4K Video Quality Support(fps) | 4K @ 30fps (Premium only) | 4K @ 60fps (Pro+) | |
| Maximum Meeting Participants(participants) | 10,000 | 10,000 (Webinar) | |
| Monthly Cost (Pro Plan)(USD) | $15 (Essentials) / $20 (Standard) | $20.99 | |
| Chat Message Retention (Free Tier)(months) | 36+ months | 30 days | |
| Setup Time for New Users(minutes) | 8-10 (account creation + installation) | 1 (one-click join link) | |
| Maximum Free Participants(participants) | 300 participants | 300 participants | |
| Built-in AI Features | 5+ (Companion, Summaries, Previews, Smart Compose) | 5+ (Companion, Summaries, Previews, Smart Compose) | |
| Engagement Tools Available(count) | 6+ (polls, Q&A, reactions, hand raising, breakout rooms, live transcription) | 6+ (polls, Q&A, reactions, hand raising, breakout rooms, live transcription) | |
| Update Frequency (2026)(releases per month) | 2-3 per month | 2-3 per month | |
| Pro/Standard Plan Monthly Cost(USD/month) | $13.33 | $13.33 | |
| Pro Plan Participant Limit(participants) | 300+ | 300+ | |
| Cloud Storage Included(GB) | Limited (varies by plan) | Limited (varies by plan) | |
| Setup Time (Minutes)(minutes) | 5-10 | 5-10 | |
| Basic Plan Monthly Cost(USD) | $15/month | $15/month | |
| Free Plan Group Meeting Duration(minutes) | 40 minutes | 40 minutes | |
| Free Plan Participant Limit(participants) | 100 participants | 100 participants | |
| Gartner Review Rating(stars) | 4.5 stars (6,286 reviews) | 4.5 stars (6,286 reviews) | |
| Maximum Live Participants(participants) | 300 (Pro+) | 300 (Pro+) | |
| Webinar Capacity(attendees) | 1000+ (webinar feature) | 1000+ (webinar feature) | |
| Starting Price(USD) | $0 (Free) | $0 (Free) | |
| User Review Rating(stars) | 4.6 | 4.6 | |
| Pro/Standard Monthly Cost(USD per user/month) | $14-$29 | $14-$29 | |
| Third-party Integrations(integrations) | 1000+ | 1000+ | |
| Zoom Rooms Cost(USD per room/month) | $41.58 | $41.58 | |
| Free Tier Cost(USD) | Free Basic plan | Free Basic plan | |
| Group Video Call Duration Limit (Free)(minutes) | 40 minutes | 40 minutes | |
| Maximum Meeting Participants(participants) | 500+ (Professional tier) | 500+ (Professional tier) | |
| Max Participants (Free Plan)(people) | Up to 100 (time-limited to 40 minutes) | Up to 100 (time-limited to 40 minutes) | |
| Free Plan Monthly Cloud Storage(GB) | 1 GB | 1 GB | |
| Average Setup Time for New Recording/Meeting(minutes) | 7 minutes | 7 minutes | |
| Third-Party Integrations Available(count) | 1,500+ | 1,500+ | |
| Max Participants (Paid Plan)(people) | 300 | 300 |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
Microsoft Teams leads2 ties
Z
2ZoomMicrosoft Teams
Attribute
Zoom
- Up to 1080p at 30fps (standard), 4K with premiumVideo Quality at Scale1080p at 30fps standard, 4K at 60fps with Zoom Pro(winner)
- Unlimited group meetings(winner)Free Meeting Duration Limit40 minutes for 3+ participants
- Native integration with Office 365, SharePoint, OneDrive, Outlook(winner)Office IntegrationBasic calendar integration, requires third-party apps for Office sync
- Up to 10,000 participantsMaximum Participants Per MeetingUp to 10,000 participants (Zoom Webinar)
- Full persistent chat with channels, threads, and 3+ years history(winner)Chat and MessagingLimited chat, primarily meeting-focused, message history varies
- Steeper learning curve, requires account/sign-inEase of Use (First-Time Users)One-click join, no account required, intuitive interface(winner)
- $60-80/user with Microsoft 365 bundle ($15-20 standalone)Cost for 500+ Employees (Annual)$20.99/user/month (Pro Plan) or $31.99 (Business Plan)
- Video Quality at Scale
Microsoft Teams
Up to 1080p at 30fps (standard), 4K with premium
Zoom
1080p at 30fps standard, 4K at 60fps with Zoom Pro(winner)
- Free Meeting Duration Limit
Microsoft Teams
Unlimited group meetings(winner)
Zoom
40 minutes for 3+ participants
- Office Integration
Microsoft Teams
Native integration with Office 365, SharePoint, OneDrive, Outlook(winner)
Zoom
Basic calendar integration, requires third-party apps for Office sync
- Maximum Participants Per Meeting
Microsoft Teams
Up to 10,000 participants
Zoom
Up to 10,000 participants (Zoom Webinar)
- Chat and Messaging
Microsoft Teams
Full persistent chat with channels, threads, and 3+ years history(winner)
Zoom
Limited chat, primarily meeting-focused, message history varies
- Ease of Use (First-Time Users)
Microsoft Teams
Steeper learning curve, requires account/sign-in
Zoom
One-click join, no account required, intuitive interface(winner)
- Cost for 500+ Employees (Annual)
Microsoft Teams
$60-80/user with Microsoft 365 bundle ($15-20 standalone)
Zoom
$20.99/user/month (Pro Plan) or $31.99 (Business Plan)
Full Comparison
| Attribute | Microsoft Teams | Zoom |
|---|---|---|
| Daily Active Users(millions) | 320 million(winner) | 300 million |
| App Integrations(count) | ~700 | — |
| Video Meeting Capacity(participants) | Up to 10,000 | — |
| Native Office Integration | Native with SharePoint, OneDrive, Office Web Apps | — |
| AI Copilot Features | Microsoft Copilot Pro (enterprise AI, meeting insights) | — |
| Maximum Free Tier Group Meeting Duration(hours) | 24 hours | — |
Show 35 more attributesAI Meeting Notes Availability Premium only ($10/user/month) — AI Meeting Summaries Basic transcription only — Free Meeting Duration (3+ participants)(minutes) 60 minutes 40 minutes Real-Time Translation Languages(count) 31 languages 40+ languages (2026) Maximum Video Meeting Participants(participants) 300+ participants — Language Translation Support(languages) 40+ languages (Teams Premium) — Maximum Video Conference Participants(participants) 10,000 participants — Third-Party Integrations(integrations) 500+ — Max Video Conference Participants(people) 10000 — Video Conference Max Participants(participants) 300 — Message Search History (Free Tier)(days) 90 days — Supported Language Captions(languages) 60+ languages — Breakout Rooms Maximum Count(rooms) 50 breakout rooms — Message Search Speed (Free Tier)(indexing scope) Last 3 months only — Message History Retention (Free Tier)(days) Unlimited — Video Meeting Participant Limit(participants) 300 — Native Integrations Available(integrations) 1000+ — Screen Sharing Participants(simultaneous users) 1 primary 1 primary Chat Message Retention (Free Tier)(months) 36+ months 30 days Maximum Free Participants(participants) 300 participants — Built-in AI Features 5+ (Companion, Summaries, Previews, Smart Compose) — Engagement Tools Available(count) 6+ (polls, Q&A, reactions, hand raising, breakout rooms, live transcription) — Meeting Recording Storage (Free Plan)(hours) 1GB cloud storage — Virtual Background Library(quality level) Extensive HD with filters — Pro Plan Participant Limit(participants) 300+ — Free Plan Group Meeting Duration(minutes) 40 minutes — Free Plan Participant Limit(participants) 100 participants — Integrated Calling Plans(included) Separate add-on service — Advanced Meeting Analytics(included) Basic analytics — Interactive Video Elements Basic editing, transcription — Group Video Call Duration Limit (Free)(minutes) 40 minutes — Real-Time Translation Support(Languages) 95+ languages (2026) — Message History Retention(text) Not applicable (meeting-focused) — AI Assistant Capabilities(text) AI Companion 3.0 with agentic AI — AI Transcription Support (Standard Tier)(hours/month) 40 hours/month (Zoom One plan) — | ||
| Paid Starting Price(USD/user/mo) | Included with M365 | — |
| Free Cloud Recording Capability | No, paid only | — |
| Office 365 Native Integration | Full native integration | — |
| Browser Join Without App | Often requires app/account | — |
| Auto-Generated Meeting Transcripts | Available (free in 43 languages) | — |
| Real-Time Caption Languages Supported(languages) | 60+ languages | — |
| Mobile App Support | iOS, Android, full feature parity | — |
| Maximum Webinar Participants(participants) | 10,000 | — |
| Maximum Free Breakout Rooms(rooms) | 50 rooms | — |
| Maximum Live Participants(participants) | 300 (Pro+) | — |
| Webinar Capacity(attendees) | 1000+ (webinar feature) | — |
| Max Participants (Free Plan)(people) | Up to 100 (time-limited to 40 minutes) | — |
| Max Participants (Paid Plan)(people) | 300 | — |
| Starting Paid Plan Cost(USD/month) | $6/month (Microsoft 365 bundle) | — |
| Standalone Monthly Pricing (Pro Tier)(USD per user per month) | $6.00 (with Microsoft 365 Business Basic) | — |
| Annual Cost per User (Pro Tier)(USD) | $72 (bundled pricing) | — |
| Free Plan Monthly Cost(USD) | $6 (Teams Essentials) | $0(winner) |
| Starting Monthly Price per User(USD) | $4.50(winner) | $14.16 |
Show 19 more attributesBase Pricing (Monthly)(USD) $7.00 (Business Basic 2026 price) — Free Plan Meeting Duration Limit(minutes) 60 minutes (group calls) — Starting Price (Monthly)(USD) $0 (Free) or $6 (Standard) — Paid Plan Starting Price(USD/month) $6 — Annual Subscription Cost (Pro, 100 users)(USD) $7,800 or free with Microsoft 365 — Free Tier Call Duration Limit(minutes) 60 minutes (100 participants max) — Monthly Cost (1 Pro User)(USD) $6.00 — Pro Plan Annual Cost(USD) $70/year (via Microsoft 365 Business Basic) $191.88/year Monthly Subscription Cost (Pro/Standard)(USD) $0 (bundled) or $12.50 (standalone) — Base Monthly Cost (Single User)(USD) $4.00 (Teams Essentials) - $12.50 (Teams Premium) — Pro Plan Monthly Cost Per User(USD) $6.00 — Free Tier Monthly Cost(USD) $0 (limited) $0 (limited) Pro Plan Monthly Cost(USD) $10-12 $15.99 Monthly Cost (Pro Plan)(USD) $15 (Essentials) / $20 (Standard) $20.99 Basic Plan Monthly Cost(USD) $15/month — Mid-Tier Price(USD/month) $14-$29 — Pro/Standard Monthly Cost(USD per user/month) $14-$29 — Free Tier Cost(USD) Free Basic plan — Paid Plan Cost (Single User/Month)(USD) Pro plan $14-29 — | ||
| AI Translation Languages (2026)(languages) | Limited translation features | — |
| AI Meeting Assistant Cost(USD/month) | Copilot Pro required ($20+ per tenant) | — |
| AI Assistant Integration | Copilot with GPT-4, speech-to-text, real-time translation | — |
| AI Meeting Assistant | Yes (AI Companion) | — |
| Third-Party App Integrations(integrations) | 1,000+ | — |
| Available Integrations(count) | 1,000+ native integrations | — |
| Third-party Integrations(integrations) | 1000+ | — |
| Third-Party Integrations Available(count) | 1,500+ | — |
| Message Search Speed(seconds) | 2-4 seconds average | — |
| Minimum Bandwidth for HD Video(Mbps) | 4.5 Mbps | — |
| Desktop App Memory Usage(MB) | 450 MB | — |
| Voice Latency(ms) | 50-100ms | — |
| Screen Sharing Maximum FPS(fps) | 30fps | — |
Show 4 more attributesMessage Delivery Latency(milliseconds) 200-300ms — Video Quality (Standard)(resolution & fps) 1080p @ 30fps 1080p @ 30fps 4K Video Quality Support(fps) 4K @ 30fps (Premium only) 4K @ 60fps (Pro+) Video Quality (Free Plan)(resolution) HD (720p) — | ||
| Mobile App Feature Parity(%) | 85% | — |
| Free Tier Participant Limit(participants) | 100 participants | — |
| Maximum Participants (Standard Meeting)(people) | 300 participants | — |
| Maximum Participants Per Meeting(participants) | 300 standard | 300 standard (1000 webinar) |
| Meeting Participant Limit(Users) | Unlimited | — |
| Microsoft 365 Integration Depth(integration level) | 8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI) | — |
| Native Microsoft Office Integration | Full (Word, Excel, PowerPoint, Outlook) | — |
| Native third-party integrations(count) | 500+ apps | — |
| Microsoft 365 Ecosystem Integration(integration depth) | Native: Word, Excel, SharePoint, OneDrive, Outlook, Power BI | — |
| Native Microsoft 365 Integration(integration level) | Native (deep) | — |
Show 5 more attributesOffice Suite Integration Level Office 365/Microsoft 365 (native) — Office 365 Integration Level(integration score) Native (OneDrive, SharePoint, Outlook, Excel co-auth) Basic (Calendar sync only) Google Workspace Integration Third-party plugin required — Native Google Workspace Integration Basic — Cisco Hardware Integration(compatibility) Third-party compatible — | ||
| Advanced Chat Features (Channels, Threading, Workflows) | Advanced (channels, nested threads, queues, connectors) | — |
| Gartner Meeting Solutions Rating(stars) | 4.5 stars | — |
| Gartner Review Sample Size(reviews) | 3,669 reviews | — |
| Gartner Customer Rating(stars) | 4.5 stars | — |
| Customer Reviews Analyzed(count) | 3,668 reviews | — |
| Gartner Review Rating(stars) | 4.5 stars (6,286 reviews) | — |
| 3-Year Total Cost of Ownership (1,000 users)(USD) | Lower (integrated M365) | — |
| Video Quality Rating(%) | 7.9% positive | — |
| Real-Time Translation Support(null) | Limited to basic captions | — |
| Native Cisco Hardware Integration(null) | Third-party device support only | — |
| AI Features in Base Tier | Limited (Copilot requires E5) | Yes (AI Companion 3.0) |
| Maximum Video Sharing Quality(fps at resolution) | 4K at 30fps | 60fps at 1080p |
| Maximum Video Resolution(pixels) | 1080p (1920x1080) | — |
| Maximum Screen Recording Resolution(pixels) | 1080p at 60fps | — |
| Maximum Video Resolution (Free Plan)(pixels) | 720p | — |
| Enterprise Deployment Adoption (500+ seat orgs)(percentage) | 67% of deployments(winner) | 33% of deployments |
| Global Enterprise Video Conferencing Market Share (2024)(percent) | 28.2% | — |
| 3-Year TCO Advantage for 1,000 Users with M365(percentage savings) | 47% lower cost(winner) | Baseline (higher cost) |
| Voice Chat Quality Rating(subjective score) | Excellent (optimized for reliability) | — |
| Voice Codec Quality Rating(score (1-10)) | 8 | — |
| Video Resolution Support(maximum resolution) | 4K (3840x2160) | — |
| User Learning Curve(difficulty rating) | Steep (enterprise-focused interface) | — |
| Mobile App Quality Rating(out of 5) | 4.5 | 4.7(winner) |
| Setup Time for New Users(minutes) | 8-10 (account creation + installation) | 1 (one-click join link)(winner) |
| Setup Time (Minutes)(minutes) | 5-10 | — |
| Registered Users Globally(millions) | 350+ million monthly active users | — |
| Monthly Active Users (MAU)(millions) | 320M | — |
| Active Monthly Users(millions) | 300+ million users | — |
| Enterprise Security Compliance(certifications) | ISO 27001, SOC 2, HIPAA, GDPR | — |
| Enterprise Security Certifications(count) | SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery | — |
| Security Certifications(count) | 8 (SOC 2, FedRAMP, HIPAA, ISO 27001)(winner) | 6 (SOC 2, FedRAMP, HIPAA) |
| Enterprise Security Certifications | SOC 2, HIPAA, FedRAMP, ISO 27001 | — |
| SOC 2 Compliance(text) | Yes, SOC 2 Type II | — |
| Meeting Recording Retention (Free)(days) | Unlimited (OneDrive) | — |
| Free Tier File Storage(GB per user) | 100 GB per user | — |
| Free Plan Cloud Storage(GB) | 5 GB (OneDrive) | — |
| File Upload Limit(GB) | 250GB | — |
| File Storage Per User(GB) | 1000 (1TB OneDrive) | — |
Show 4 more attributesMeeting Recording Storage (Free)(hours) Unlimited in OneDrive Paid only Free Recording Storage(GB) Unlimited — Cloud Storage Included(GB) Limited (varies by plan) — Free Plan Monthly Cloud Storage(GB) 1 GB — | ||
| Supported Operating Systems | Windows, Mac, iOS, Android, Web | — |
| Monthly Active Users (2024)(millions) | 320 million | — |
| Deployment Options(types) | Cloud-only (SaaS) | — |
| Source Code Availability | Proprietary (closed-source) | — |
| Data Residency Control | Microsoft-managed regional datacenters (limited control) | — |
| HIPAA Compliance Certified | Yes | — |
| Message History (Free Plan)(days) | unlimited | — |
| Time to Deploy(hours) | 1-3 | — |
| Learning Curve(hours to proficiency) | 5 | — |
| Uptime Guarantee(percent) | 99.9% | — |
| Monthly Active Users(millions) | 360 million | — |
| Maximum Free Server Categories(categories) | Limited (fixed structure) | — |
| Enterprise Fortune 500 Adoption Rate(percent) | 80% | — |
| Free Tier Meeting Duration for Group Calls(minutes) | 60 minutes (unlimited participants) | — |
| G2 Ease of Use Rating (2024)(stars) | 4.0/5 | — |
| G2 User Interface Rating(out of 5) | 4.1/5 (8,300 reviews) | — |
| Maximum File Upload Size(GB) | 2 GB per file | — |
| Open-Source Availability | Proprietary closed-source | — |
| Self-Hosted Deployment Option | Cloud-only SaaS | — |
| Annual TCO (1,000 users, 3-year average)(USD) | $48,000-150,000 | — |
| Free Group Video Call Duration Limit(minutes) | 60 | — |
| Maximum Video Conference Participants (Free)(people) | 100 | — |
| Message Search Capability(text) | Basic keyword search (limited free tier) | — |
| Standard Video Resolution(pixels) | 1920x1080 | 1920x1080 |
| AI Features Integration(count) | 8 (Copilot, live transcription, noise suppression, translation)(winner) | 3 (auto-transcription, noise suppression, chat summary) |
| Enterprise Support Response Time(hours) | 1 | 1 |
| Update Frequency (2026)(releases per month) | 2-3 per month | — |
| Free Meeting Duration Limit(minutes) | Unlimited | — |
| Maximum Free Plan Participants(people) | 100 participants | — |
| Maximum Simultaneous Screen Shares(participants) | 4 participants | — |
| Free Group Meeting Duration(minutes) | Unlimited | 40 minutes |
| Maximum Meeting Participants(participants) | 10,000 | 10,000 (Webinar) |
| Chat Message Formatting Options(capabilities) | Rich formatting, code blocks, file sharing, emoji reactions | — |
| Meeting Type | Synchronous (real-time) | — |
| Pro/Standard Plan Monthly Cost(USD/month) | $13.33 | — |
| Free Plan Recording Limit(recordings per month) | 40 minutes (3+ participants) | — |
| AI Features Available (2026) | AI Companion 3.0, real-time translation, auto bug reporting | — |
| Setup Time Required(hours) | Schedule meeting in advance | — |
| Starting Price(USD) | $0 (Free) | — |
| User Review Rating(stars) | 4.6 | — |
| AI Features(count) | AI Companion 3.0, agentic AI | — |
| AI Features (2026) | AI Companion 3.0, real-time translation, agentic AI | — |
| Real-Time Translation | Available (AI Companion 3.0) | — |
| Asynchronous Communication | Secondary with Zoom Chat | — |
| Zoom Rooms Cost(USD per room/month) | $41.58 | — |
| Setup Complexity | Moderately complex | — |
| Average Setup Time for New Recording/Meeting(minutes) | 7 minutes | — |
| Maximum Meeting Participants(participants) | 500+ (Professional tier) | — |
Microsoft TeamsZZoom
Daily Active Users(millions)
320 million
300 million
App Integrations(count)
~700
—
Video Meeting Capacity(participants)
Up to 10,000
—
Native Office Integration
Native with SharePoint, OneDrive, Office Web Apps
—
AI Copilot Features
Microsoft Copilot Pro (enterprise AI, meeting insights)
—
Maximum Free Tier Group Meeting Duration(hours)
24 hours
—
Show 35 more attributes
AI Meeting Notes Availability
Premium only ($10/user/month)
—
AI Meeting Summaries
Basic transcription only
—
Free Meeting Duration (3+ participants)(minutes)
60 minutes
40 minutes
Real-Time Translation Languages(count)
31 languages
40+ languages (2026)
Maximum Video Meeting Participants(participants)
300+ participants
—
Language Translation Support(languages)
40+ languages (Teams Premium)
—
Maximum Video Conference Participants(participants)
10,000 participants
—
Third-Party Integrations(integrations)
500+
—
Max Video Conference Participants(people)
10000
—
Video Conference Max Participants(participants)
300
—
Message Search History (Free Tier)(days)
90 days
—
Supported Language Captions(languages)
60+ languages
—
Breakout Rooms Maximum Count(rooms)
50 breakout rooms
—
Message Search Speed (Free Tier)(indexing scope)
Last 3 months only
—
Message History Retention (Free Tier)(days)
Unlimited
—
Video Meeting Participant Limit(participants)
300
—
Native Integrations Available(integrations)
1000+
—
Screen Sharing Participants(simultaneous users)
1 primary
1 primary
Chat Message Retention (Free Tier)(months)
36+ months
30 days
Maximum Free Participants(participants)
300 participants
—
Built-in AI Features
5+ (Companion, Summaries, Previews, Smart Compose)
—
Engagement Tools Available(count)
6+ (polls, Q&A, reactions, hand raising, breakout rooms, live transcription)
—
Meeting Recording Storage (Free Plan)(hours)
1GB cloud storage
—
Virtual Background Library(quality level)
Extensive HD with filters
—
Pro Plan Participant Limit(participants)
300+
—
Free Plan Group Meeting Duration(minutes)
40 minutes
—
Free Plan Participant Limit(participants)
100 participants
—
Integrated Calling Plans(included)
Separate add-on service
—
Advanced Meeting Analytics(included)
Basic analytics
—
Interactive Video Elements
Basic editing, transcription
—
Group Video Call Duration Limit (Free)(minutes)
40 minutes
—
Real-Time Translation Support(Languages)
95+ languages (2026)
—
Message History Retention(text)
Not applicable (meeting-focused)
—
AI Assistant Capabilities(text)
AI Companion 3.0 with agentic AI
—
AI Transcription Support (Standard Tier)(hours/month)
40 hours/month (Zoom One plan)
—
Paid Starting Price(USD/user/mo)
Included with M365
—
Free Cloud Recording Capability
No, paid only
—
Office 365 Native Integration
Full native integration
—
Browser Join Without App
Often requires app/account
—
Auto-Generated Meeting Transcripts
Available (free in 43 languages)
—
Real-Time Caption Languages Supported(languages)
60+ languages
—
Mobile App Support
iOS, Android, full feature parity
—
Maximum Webinar Participants(participants)
10,000
—
Maximum Free Breakout Rooms(rooms)
50 rooms
—
Maximum Live Participants(participants)
300 (Pro+)
—
Webinar Capacity(attendees)
1000+ (webinar feature)
—
Max Participants (Free Plan)(people)
Up to 100 (time-limited to 40 minutes)
—
Max Participants (Paid Plan)(people)
300
—
Starting Paid Plan Cost(USD/month)
$6/month (Microsoft 365 bundle)
—
Standalone Monthly Pricing (Pro Tier)(USD per user per month)
$6.00 (with Microsoft 365 Business Basic)
—
Annual Cost per User (Pro Tier)(USD)
$72 (bundled pricing)
—
Free Plan Monthly Cost(USD)
$6 (Teams Essentials)
$0
Starting Monthly Price per User(USD)
$4.50
$14.16
Show 19 more attributes
Base Pricing (Monthly)(USD)
$7.00 (Business Basic 2026 price)
—
Free Plan Meeting Duration Limit(minutes)
60 minutes (group calls)
—
Starting Price (Monthly)(USD)
$0 (Free) or $6 (Standard)
—
Paid Plan Starting Price(USD/month)
$6
—
Annual Subscription Cost (Pro, 100 users)(USD)
$7,800 or free with Microsoft 365
—
Free Tier Call Duration Limit(minutes)
60 minutes (100 participants max)
—
Monthly Cost (1 Pro User)(USD)
$6.00
—
Pro Plan Annual Cost(USD)
$70/year (via Microsoft 365 Business Basic)
$191.88/year
Monthly Subscription Cost (Pro/Standard)(USD)
$0 (bundled) or $12.50 (standalone)
—
Base Monthly Cost (Single User)(USD)
$4.00 (Teams Essentials) - $12.50 (Teams Premium)
—
Pro Plan Monthly Cost Per User(USD)
$6.00
—
Free Tier Monthly Cost(USD)
$0 (limited)
$0 (limited)
Pro Plan Monthly Cost(USD)
$10-12
$15.99
Monthly Cost (Pro Plan)(USD)
$15 (Essentials) / $20 (Standard)
$20.99
Basic Plan Monthly Cost(USD)
$15/month
—
Mid-Tier Price(USD/month)
$14-$29
—
Pro/Standard Monthly Cost(USD per user/month)
$14-$29
—
Free Tier Cost(USD)
Free Basic plan
—
Paid Plan Cost (Single User/Month)(USD)
Pro plan $14-29
—
AI Translation Languages (2026)(languages)
Limited translation features
—
AI Meeting Assistant Cost(USD/month)
Copilot Pro required ($20+ per tenant)
—
AI Assistant Integration
Copilot with GPT-4, speech-to-text, real-time translation
—
AI Meeting Assistant
Yes (AI Companion)
—
Third-Party App Integrations(integrations)
1,000+
—
Available Integrations(count)
1,000+ native integrations
—
Third-party Integrations(integrations)
1000+
—
Third-Party Integrations Available(count)
1,500+
—
Message Search Speed(seconds)
2-4 seconds average
—
Minimum Bandwidth for HD Video(Mbps)
4.5 Mbps
—
Desktop App Memory Usage(MB)
450 MB
—
Voice Latency(ms)
50-100ms
—
Screen Sharing Maximum FPS(fps)
30fps
—
Show 4 more attributes
Message Delivery Latency(milliseconds)
200-300ms
—
Video Quality (Standard)(resolution & fps)
1080p @ 30fps
1080p @ 30fps
4K Video Quality Support(fps)
4K @ 30fps (Premium only)
4K @ 60fps (Pro+)
Video Quality (Free Plan)(resolution)
HD (720p)
—
Mobile App Feature Parity(%)
85%
—
Free Tier Participant Limit(participants)
100 participants
—
Maximum Participants (Standard Meeting)(people)
300 participants
—
Maximum Participants Per Meeting(participants)
300 standard
300 standard (1000 webinar)
Meeting Participant Limit(Users)
Unlimited
—
Microsoft 365 Integration Depth(integration level)
8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI)
—
Native Microsoft Office Integration
Full (Word, Excel, PowerPoint, Outlook)
—
Native third-party integrations(count)
500+ apps
—
Microsoft 365 Ecosystem Integration(integration depth)
Native: Word, Excel, SharePoint, OneDrive, Outlook, Power BI
—
Native Microsoft 365 Integration(integration level)
Native (deep)
—
Show 5 more attributes
Office Suite Integration Level
Office 365/Microsoft 365 (native)
—
Office 365 Integration Level(integration score)
Native (OneDrive, SharePoint, Outlook, Excel co-auth)
Basic (Calendar sync only)
Google Workspace Integration
Third-party plugin required
—
Native Google Workspace Integration
Basic
—
Cisco Hardware Integration(compatibility)
Third-party compatible
—
Advanced Chat Features (Channels, Threading, Workflows)
Advanced (channels, nested threads, queues, connectors)
—
Gartner Meeting Solutions Rating(stars)
4.5 stars
—
Gartner Review Sample Size(reviews)
3,669 reviews
—
Gartner Customer Rating(stars)
4.5 stars
—
Customer Reviews Analyzed(count)
3,668 reviews
—
Gartner Review Rating(stars)
4.5 stars (6,286 reviews)
—
3-Year Total Cost of Ownership (1,000 users)(USD)
Lower (integrated M365)
—
Video Quality Rating(%)
7.9% positive
—
Real-Time Translation Support(null)
Limited to basic captions
—
Native Cisco Hardware Integration(null)
Third-party device support only
—
AI Features in Base Tier
Limited (Copilot requires E5)
Yes (AI Companion 3.0)
Maximum Video Sharing Quality(fps at resolution)
4K at 30fps
60fps at 1080p
Maximum Video Resolution(pixels)
1080p (1920x1080)
—
Maximum Screen Recording Resolution(pixels)
1080p at 60fps
—
Maximum Video Resolution (Free Plan)(pixels)
720p
—
Enterprise Deployment Adoption (500+ seat orgs)(percentage)
67% of deployments
33% of deployments
Global Enterprise Video Conferencing Market Share (2024)(percent)
28.2%
—
3-Year TCO Advantage for 1,000 Users with M365(percentage savings)
47% lower cost
Baseline (higher cost)
Voice Chat Quality Rating(subjective score)
Excellent (optimized for reliability)
—
Voice Codec Quality Rating(score (1-10))
8
—
Video Resolution Support(maximum resolution)
4K (3840x2160)
—
User Learning Curve(difficulty rating)
Steep (enterprise-focused interface)
—
Mobile App Quality Rating(out of 5)
4.5
4.7
Setup Time for New Users(minutes)
8-10 (account creation + installation)
1 (one-click join link)
Setup Time (Minutes)(minutes)
5-10
—
Registered Users Globally(millions)
350+ million monthly active users
—
Monthly Active Users (MAU)(millions)
320M
—
Active Monthly Users(millions)
300+ million users
—
Enterprise Security Compliance(certifications)
ISO 27001, SOC 2, HIPAA, GDPR
—
Enterprise Security Certifications(count)
SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery
—
Security Certifications(count)
8 (SOC 2, FedRAMP, HIPAA, ISO 27001)
6 (SOC 2, FedRAMP, HIPAA)
Enterprise Security Certifications
SOC 2, HIPAA, FedRAMP, ISO 27001
—
SOC 2 Compliance(text)
Yes, SOC 2 Type II
—
Meeting Recording Retention (Free)(days)
Unlimited (OneDrive)
—
Free Tier File Storage(GB per user)
100 GB per user
—
Free Plan Cloud Storage(GB)
5 GB (OneDrive)
—
File Upload Limit(GB)
250GB
—
File Storage Per User(GB)
1000 (1TB OneDrive)
—
Show 4 more attributes
Meeting Recording Storage (Free)(hours)
Unlimited in OneDrive
Paid only
Free Recording Storage(GB)
Unlimited
—
Cloud Storage Included(GB)
Limited (varies by plan)
—
Free Plan Monthly Cloud Storage(GB)
1 GB
—
Supported Operating Systems
Windows, Mac, iOS, Android, Web
—
Monthly Active Users (2024)(millions)
320 million
—
Deployment Options(types)
Cloud-only (SaaS)
—
Source Code Availability
Proprietary (closed-source)
—
Data Residency Control
Microsoft-managed regional datacenters (limited control)
—
HIPAA Compliance Certified
Yes
—
Message History (Free Plan)(days)
unlimited
—
Time to Deploy(hours)
1-3
—
Learning Curve(hours to proficiency)
5
—
Uptime Guarantee(percent)
99.9%
—
Monthly Active Users(millions)
360 million
—
Maximum Free Server Categories(categories)
Limited (fixed structure)
—
Enterprise Fortune 500 Adoption Rate(percent)
80%
—
Free Tier Meeting Duration for Group Calls(minutes)
60 minutes (unlimited participants)
—
G2 Ease of Use Rating (2024)(stars)
4.0/5
—
G2 User Interface Rating(out of 5)
4.1/5 (8,300 reviews)
—
Maximum File Upload Size(GB)
2 GB per file
—
Open-Source Availability
Proprietary closed-source
—
Self-Hosted Deployment Option
Cloud-only SaaS
—
Annual TCO (1,000 users, 3-year average)(USD)
$48,000-150,000
—
Free Group Video Call Duration Limit(minutes)
60
—
Maximum Video Conference Participants (Free)(people)
100
—
Message Search Capability(text)
Basic keyword search (limited free tier)
—
Standard Video Resolution(pixels)
1920x1080
1920x1080
AI Features Integration(count)
8 (Copilot, live transcription, noise suppression, translation)
3 (auto-transcription, noise suppression, chat summary)
Enterprise Support Response Time(hours)
1
1
Update Frequency (2026)(releases per month)
2-3 per month
—
Free Meeting Duration Limit(minutes)
Unlimited
—
Maximum Free Plan Participants(people)
100 participants
—
Maximum Simultaneous Screen Shares(participants)
4 participants
—
Free Group Meeting Duration(minutes)
Unlimited
40 minutes
Maximum Meeting Participants(participants)
10,000
10,000 (Webinar)
Chat Message Formatting Options(capabilities)
Rich formatting, code blocks, file sharing, emoji reactions
—
Meeting Type
Synchronous (real-time)
—
Pro/Standard Plan Monthly Cost(USD/month)
$13.33
—
Free Plan Recording Limit(recordings per month)
40 minutes (3+ participants)
—
AI Features Available (2026)
AI Companion 3.0, real-time translation, auto bug reporting
—
Setup Time Required(hours)
Schedule meeting in advance
—
Starting Price(USD)
$0 (Free)
—
User Review Rating(stars)
4.6
—
AI Features(count)
AI Companion 3.0, agentic AI
—
AI Features (2026)
AI Companion 3.0, real-time translation, agentic AI
—
Real-Time Translation
Available (AI Companion 3.0)
—
Asynchronous Communication
Secondary with Zoom Chat
—
Zoom Rooms Cost(USD per room/month)
$41.58
—
Setup Complexity
Moderately complex
—
Average Setup Time for New Recording/Meeting(minutes)
7 minutes
—
Maximum Meeting Participants(participants)
500+ (Professional tier)
—
Pros & Cons
10 pros·6 cons across both
Z
Microsoft Teams
+5-3
Pros
- Unlimited free group meetings with no time restrictions
- Seamless integration with Office 365, OneDrive, SharePoint, and Outlook
- Persistent chat with channels, threads, and searchable history across 3+ years
- Built-in task management, wiki, and file collaboration without external apps
- Starting at $15/user/month for Teams Essentials standalone
Cons
- Steeper learning curve with more complex interface than Zoom
- Video quality inconsistency compared to Zoom in poor network conditions
- Screen sharing can lag with multiple participants on standard plans
Z
Zoom
+5-3
Pros
- One-click meeting join without requiring account creation
- Superior video quality at 1080p/30fps standard, with 4K at 60fps on Pro
- Most intuitive interface—99% of first-time users complete a call without help
- Industry-leading reliability with 99.99% uptime SLA
- Lightweight client optimized for bandwidth-constrained networks
Cons
- 40-minute limit on free group meetings with 3+ participants
- Limited chat functionality—primarily meeting-focused, not for persistent team communication
- $20.99-31.99/user/month for plans with unlimited meetings, making it costlier than Teams for large teams
Frequently Asked Questions
5 questions
Microsoft Teams offers unlimited free group meetings with no duration restrictions. Zoom's free plan limits group meetings to 40 minutes with 3+ participants, though one-on-one calls are unlimited. For organizations needing frequent group calls, Teams wins on free tier functionality.
Resources & Learn More
Curated sources to dive deeper
Where to Buy
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Wikipedia
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