Microsoft Dynamics 365 vs Salesforce
MD
Microsoft Dynamics 365
Enterprise CRM platform tightly integrated with Microsoft 365 and Power Platform for unified business applications.
Large enterprises already invested in Microsoft ecosystem, manufacturing firms, and organizations prioritizing cost-efficiency and internal integration
VS
Salesforce
Enterprise-grade CRM platform offering advanced customization, AI capabilities, and extensive third-party integrations.
Enterprise organizations seeking maximum customization, industry-specific solutions, global deployments, and those willing to invest in best-in-class CRM regardless of existing tech stack
Short Answer
Salesforce dominates CRM market share with 23% global reach and superior cloud-native design, while Microsoft Dynamics 365 excels in enterprise integration through Microsoft ecosystem synergies and competitive pricing for organizations already using Office 365.
Our Verdict
AI-assistedSalesforce remains the market leader with superior cloud-native architecture, extensive customization capabilities, and largest community support, making it ideal for enterprise-scale implementations. Microsoft Dynamics 365 offers excellent value for Microsoft-centric organizations seeking tighter ecosystem integration and lower total cost of ownership through existing Office 365 investments.
Was this verdict helpful?
Thanks — we'll use this to improve our verdicts.
Microsoft Dynamics 3656
9Salesforce
Choose Microsoft Dynamics 365 if
Large enterprises already invested in Microsoft ecosystem, manufacturing firms, and organizations prioritizing cost-efficiency and internal integration
Track this comparison
Get notified when prices change, new specs ship, or our verdict updates.
Triggers: price change new spec verdict update
No spam. Stop anytime.
Key Differences at a Glance
🔹
Global CRM Market Share: Salesforce wins (23% vs 17%)
🔹
Platform Integration: Deep Microsoft ecosystem (Office 365, Teams, Power Platform) vs Cloud-native with Salesforce ecosystem
💰
Starting Price per User/Month: Microsoft Dynamics 365 wins ($65 vs $165)
Key Facts & Figures
| Metric | Microsoft Dynamics 365 | Salesforce | Diff |
|---|---|---|---|
| Global Market Share 2026(%) | 17 | 23 | -26% |
| Starting Monthly Cost per User(USD) | $65 | $165 | -61% |
| Average Implementation Timeline(weeks) | 7.5 | 5 |
Key Differences
Microsoft Dynamics 365
Attribute
Salesforce
17%
Global CRM Market Share
23%🏆
Deep Microsoft ecosystem (Office 365, Teams, Power Platform)
Platform Integration
Cloud-native with Salesforce ecosystem
$65🏆
Starting Price per User/Month
$165
Related Comparisons
H
S
HubSpot vs Salesforce
software
Z
S
Zoho CRM vs Salesforce
software
S
P
Salesforce vs Pipedrive
software
Z
S
Zoho vs Salesforce
software
W
W
WordPress vs Wix
software
C
P
Canva vs Photoshop
software
S
M
Slack vs Microsoft Teams
software
M
D
Midjourney vs DALL-E
software
F
S
Figma vs Sketch
software
i
S
iPhone 17 vs Samsung Galaxy S26
technology
P
X
PS5 vs Xbox Series X
technology
M
W
Mac vs Windows
technology
Related Articles
technology
Best Streaming Services in 2026: Top Picks for Every Budget & Interest
Navigating the crowded streaming landscape in 2026 can be overwhelming. We've tested and ranked the best streaming services that offer the most value, from Netflix's massive library to budget-friendly options like Tubi, helping you cut cable and find your perfect entertainment solution.
technology
Best Live TV Streaming Services & Plans for Spring 2026: Complete Buyer's Guide
Tired of overpaying for cable? Discover the best live TV streaming services and plans for Spring 2026, including YouTube TV's new genre-based packages starting at $55/month. Our comprehensive guide breaks down pricing, channels, and features to help you cut the cord.
Explore Entities
More Software
Last updated: May 28, 2026AI generated
