software
Acuity Scheduling vs Calendly 2026: Payments vs Simplicity
Acuity Scheduling is built for service-based businesses needing advanced payment processing and client management, while Calendly excels as a lightweight scheduling tool for professionals prioritizing simplicity and quick setup. Acuity charges 15-40% more but includes integrated payments, whereas Calendly requires third-party integrations for invoicing.
AS
Acuity Scheduling
Client management and scheduling software with integrated payments for service professionals.
Therapists, coaches, salons, consultants, personal trainers, and any service business collecting payments and managing repeat clients.
Score71%
VS
C
Calendly
Simple, fast scheduling software for individuals and small teams to manage meetings and availability.
Freelancers, consultants, sales professionals, HR teams, and anyone who needs lightweight scheduling without payment collection or complex client management.
Score63%
132 attributes7 differences15 pros/cons
Quick Answer
AI SummaryAcuity Scheduling is built for service-based businesses needing advanced payment processing and client management, while Calendly excels as a lightweight scheduling tool for professionals prioritizing simplicity and quick setup. Acuity charges 15-40% more but includes integrated payments, whereas Calendly requires third-party integrations for invoicing.
Our Verdict
AI-assistedChoose Acuity Scheduling if you run a service business (coaching, therapy, consulting, salons) that processes payments, manages recurring clients, and needs marketing automation built-in—it pays for itself through payment processing fees saved. Choose Calendly if you're an individual professional, freelancer, or enterprise user who needs fast setup, simplicity, and don't require payment collection—it's the leaner option for straightforward scheduling.
Community feedback
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A
Acuity Scheduling
7.1/10
Calendly
7.9/10
C
A
Choose Acuity Scheduling if
Therapists, coaches, salons, consultants, personal trainers, and any service business collecting payments and managing repeat clients.
C
Choose Calendly if
Best pickFreelancers, consultants, sales professionals, HR teams, and anyone who needs lightweight scheduling without payment collection or complex client management.
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Key Differences at a Glance
- Integrated Payment Processing:✓ Acuity Scheduling wins(Built-in (Stripe, PayPal, Square) vs Requires third-party integration)
- Starting Monthly Price:✓ Calendly wins($10/month vs $16/month)
- Client Portal & CRM Features:✓ Acuity Scheduling wins(Comprehensive with notes, tags, custom fields vs Basic contact info only)
Key Facts & Figures
58 numeric metrics compared
| Metric | Acuity Scheduling | Calendly | Ratio |
|---|---|---|---|
| Setup Time to Launch(minutes) | 15-30 minutes | — | — |
| Starting Monthly Cost(USD) | $16 | — | — |
| No-Show Reduction (Typical)(%) | ~25% (via reminders) | — | — |
| Starting Monthly Price (USD)(USD) | $16 | Free | |
| Available Integrations(integrations) | 500+ (via Zapier + native) | 100+ | |
| Setup Time to First Booking (minutes)(minutes) | 30-60 minutes | 5-10 minutes | |
| Mobile App Platforms(count) | iOS and Android | — | — |
| Starter Plan Price(USD/month) | $15 (Standard) | $0 (Free tier) / $10 (Basic monthly) | |
| Setup Time to First Booking(minutes) | 15-25 minutes | 5 minutes | |
| Zapier Integration Count(integrations) | 150+ apps | 90+ apps | |
| Mid-Tier Plan Price(USD) | $55 | — | — |
| Available API Integrations(count) | 200+ | 60+ | |
| Average Setup Time(days) | 1-2 days | — | — |
| Free Trial Period(days) | 14 days, no credit card | — | — |
| Native Integrations(count) | 150+ | 100+ (via Zapier, native, and marketplace) | |
| Supported Languages(languages) | 8 | — | — |
| Notification Channels(integrations) | 4 (SMS, email, WhatsApp, push) | — | — |
| Starting Monthly Price(USD) | $16/month | $10/month | |
| Maximum Monthly Price (Premium Tier)(USD) | $99 | — | — |
| Free Trial Duration(days) | 14 days | — | — |
| Monthly Cost (Basic Tier)(USD) | $15 | — | — |
| Third-party Integrations(count) | 1,000+ (via Zapier) | 100+ | |
| Custom Form Fields(count) | Unlimited with conditional logic | 5 (free) / 5+ (paid) | — |
| Monthly Starting Price(USD) | $15 | — | — |
| Pro Tier Monthly Price(USD) | $31/month | $20/month | |
| Client Storage Capacity (Pro)(GB) | Unlimited | 1GB | — |
| Initial Setup Time(minutes) | 15-20 minutes | 5 minutes | |
| Custom Client Fields(count) | Unlimited custom fields | Basic fields only | — |
| Monthly Cost (Basic Paid Plan)(USD) | $12 | $12 | |
| User Base Size(millions of developers) | 10+ | 10+ | |
| Integration Count(integrations) | 90+ | 90+ | |
| Free Plan Event Types(count) | 1 event type | 1 event type | |
| Annual Premium Cost (Individual)(USD) | $168/year | $168/year | |
| iOS App Rating(stars out of 5) | 4.8/5 (180K reviews) | 4.8/5 (180K reviews) | |
| Average Booking Response Time(hours) | 24 hours (78% rate) | 24 hours (78% rate) | |
| Calendar Sync Types(platforms) | Google Calendar, Outlook, iCloud, Exchange | Google Calendar, Outlook, iCloud, Exchange | |
| Minimum Paid Monthly Cost(USD) | $10/month | $10/month | |
| Total Users Worldwide(millions) | 15+ million | 15+ million | |
| Pre-Built Integrations(count) | 100+ integrations | 100+ integrations | |
| Starting Price (USD/month)(USD) | Free | Free | |
| Professional Plan Price (USD/month)(USD) | $12/month (billed annually) | $12/month (billed annually) | |
| Global User Base(millions) | 10+ million | 10+ million | |
| Native Integrations Count(integrations) | 100+ | 100+ | |
| Annual Pricing Tier Cost(USD/year) | $144/year | $144/year | |
| Monthly Cost Per User (Base)(USD) | $10 (Free tier available) | $10 (Free tier available) | |
| Third-Party Integrations Available(integrations) | 100+ | 100+ | |
| No-Show Reduction Rate(percent) | 20% (with reminders) | 20% (with reminders) | |
| Calendar Sync Latency(minutes) | Real-time (native integrations) | Real-time (native integrations) | |
| Starting Price(USD/month) | $12/month | $12/month | |
| Platform Uptime SLA(percent) | 99.99% | 99.99% | |
| Monthly Cost (Base Plan)(USD) | $12/month (Standard plan) | $12/month (Standard plan) | |
| Starter Plan Monthly Cost(USD) | $12/month | $12/month | |
| Mobile App Rating (iOS)(stars out of 5) | 4.7/5 | 4.7/5 | |
| Mobile App Reviews (iOS)(count) | 145,000 reviews | 145,000 reviews | |
| Standalone Monthly Cost(USD) | $12/month (Standard plan) | $12/month (Standard plan) | |
| Active User Base(users) | 1,000,000+ globally | 1,000,000+ globally | |
| Setup Time (Minutes)(minutes) | 5-10 minutes | 5-10 minutes | |
| Mobile App Completeness(percent) | 90% feature parity | 90% feature parity |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
AS
5Acuity SchedulingAcuity Scheduling leads
C
2CalendlyAcuity Scheduling
Attribute
Calendly
- Built-in (Stripe, PayPal, Square)(winner)Integrated Payment ProcessingRequires third-party integration
- $16/monthStarting Monthly Price$10/month(winner)
- Comprehensive with notes, tags, custom fields(winner)Client Portal & CRM FeaturesBasic contact info only
- 15-20 minutesSetup Time to First Booking5 minutes(winner)
- 200+ (Zapier, native integrations)(winner)Available Integrations60+ (Zapier, select native)
- Built-in automated sequences included(winner)Email Marketing FeaturesZapier-dependent workaround only
- Full-featured iOS/Android app(winner)Mobile App QualityLimited mobile interface
- Integrated Payment Processing
Acuity Scheduling
Built-in (Stripe, PayPal, Square)(winner)
Calendly
Requires third-party integration
- Starting Monthly Price
Acuity Scheduling
$16/month
Calendly
$10/month(winner)
- Client Portal & CRM Features
Acuity Scheduling
Comprehensive with notes, tags, custom fields(winner)
Calendly
Basic contact info only
- Setup Time to First Booking
Acuity Scheduling
15-20 minutes
Calendly
5 minutes(winner)
- Available Integrations
Acuity Scheduling
200+ (Zapier, native integrations)(winner)
Calendly
60+ (Zapier, select native)
- Email Marketing Features
Acuity Scheduling
Built-in automated sequences included(winner)
Calendly
Zapier-dependent workaround only
- Mobile App Quality
Acuity Scheduling
Full-featured iOS/Android app(winner)
Calendly
Limited mobile interface
Full Comparison
| Attribute | Acuity Scheduling | Calendly |
|---|---|---|
| Transaction Fees Per Payment(percentage + fixed) | 2.2% (Stripe external) | — |
| Starting Monthly Cost(USD) | $16 | — |
| Transaction Fee (Online Payments)(%) | None (3rd party) | — |
| Starting Monthly Price (USD)(USD) | $16 | Free(winner) |
| Free Tier Availability(boolean) | No (14-day free trial only) | Yes (unlimited 1:1 meetings) |
Show 23 more attributesStarter Plan Price(USD/month) $15 (Standard) $0 (Free tier) / $10 (Basic monthly) Payment Processing Fee (if applicable)(percent + USD) 2.2% + $0.30 (native Acuity processing) 2.2% + $0.50 (via Stripe integration) Mid-Tier Plan Price(USD) $55 — Payment Processing Fee(percent + fixed) None (use Stripe/PayPal separately: 2.9% + $0.30) — Free Plan Available Perpetual (1 service) — Starting Monthly Price(USD) $16/month $10/month Maximum Monthly Price (Premium Tier)(USD) $99 — Monthly Cost (Basic Tier)(USD) $15 — Monthly Starting Price(USD) $15 — Pro Tier Monthly Price(USD) $31/month $20/month Monthly Cost (Basic Paid Plan)(USD) $12 — Annual Premium Cost (Individual)(USD) $168/year — Minimum Paid Monthly Cost(USD) $10/month — Starting Price (USD/month)(USD) Free — Professional Plan Price (USD/month)(USD) $12/month (billed annually) — Annual Pricing Tier Cost(USD/year) $144/year — Monthly Cost Per User (Base)(USD) $10 (Free tier available) — Starting Price(USD/month) $12/month — Free Tier Contact Limit(contacts) Limited basic data — Monthly Cost (Base Plan)(USD) $12/month (Standard plan) — Starter Plan Monthly Cost(USD) $12/month — Free Plan Features(descriptive) 1 calendar, basic scheduling, limited automation — Standalone Monthly Cost(USD) $12/month (Standard plan) — | ||
| Setup Time to Launch(minutes) | 15-30 minutes | — |
| Setup Time to First Booking(minutes) | 15-25 minutes | 5 minutes(winner) |
| Setup Time (Minutes)(minutes) | 5-10 minutes | — |
| Native Mobile App Available(platforms) | Web-based only | — |
| Maximum Staff Accounts(users) | Unlimited | — |
| Maximum Team Members Supported(staff count) | Unlimited | — |
| Multi-Location Support(locations) | Yes (via platform) | — |
| Maximum Clients(unlimited) | Unlimited | — |
| Waitlist & Cancellation Policy Support(yes/no) | Yes | — |
| Inventory Management | No | — |
| Maximum Calendars (Scheduling Types)(count) | Unlimited | 1 (free) / Unlimited (paid) |
Show 42 more attributesEmail Automation Capabilities Advanced (25+ templates, conditional logic, delays) Basic (standard reminders) Built-in POS System No (integration required) — Native Inventory Management No — Client Booking Page Customization Advanced CSS/HTML editing — Intake Form Conditional Logic Yes (all plans) No (Pro plan has basic forms) API Access Availability Yes (Professional tier, $59/month) Yes (Premium tier, $19.99/month) Email Marketing Tools Included(boolean) No — Sales Pipeline Management Basic (not primary focus) — Appointment Booking Customization(level) Highly specialized (primary function) — Form Customization Level Advanced (conditional logic, branching) — Mobile App iOS and Android — Custom Domain Included Yes, on all plans — Mobile Apps Available iOS and Android native apps — Included Staff Members (Basic Plan)(count) Unlimited — Built-in CRM Capability(scope) Basic (contacts only) — Loyalty Program / Retail Management(included) No (requires add-on) — Appointments Per Month (Included)(count) Unlimited — Custom Form Fields(count) Unlimited with conditional logic 5 (free) / 5+ (paid) Client Portal Features(count) Self-rescheduling, payment history, appointment notes — Native Payment Processing(null) No (requires third-party) No (Zapier only) Integrated Staff Payroll(null) No — Multi-Location Dashboard(null) No — Built-in Marketing Automation(null) No (email reminders only) — Payment Processing Integration Native (Stripe, PayPal, Square) Third-party only Client Storage Capacity (Pro)(GB) Unlimited 1GB Email Marketing Automation Built-in with sequences Zapier workaround required Custom Client Fields(count) Unlimited custom fields Basic fields only Free Tier Available Yes (unlimited basic features) — Meeting Recording & Transcription(available) Recording only (via extensions) — Free Plan Event Types(count) 1 event type — Automated Workflow Rules(count) Conditional routing, round-robin, payment collection — Pre-Built Integrations(count) 100+ integrations — Native Mobile Apps iOS & Android native apps — Self-Hosting Capability Not available - SaaS only — Meeting Prep Tools Basic email reminders — Team Collaboration Features(count) Calendar sharing, basic team links — Customizable Booking Fields(limit) Unlimited (Professional+ plan) — Native CRM Capabilities None — Payment Processing Stripe, PayPal (Pro+ plans) — Customization Level Advanced (branding, logic, workflows) — Conditional Logic Routing Yes (round-robin, custom rules) — Conditional Logic & Workflows(availability) Yes (Business+ tier, $20+/month) — | ||
| No-Show Reduction (Typical)(%) | ~25% (via reminders) | — |
| Average Booking Response Time(hours) | 24 hours (78% rate) | — |
| No-Show Reduction Rate(percent) | 20% (with reminders) | — |
| Calendar Sync Latency(minutes) | Real-time (native integrations) | — |
| Available Integrations(integrations) | 500+ (via Zapier + native)(winner) | 100+ |
| Native Integrations(count) | 150+(winner) | 100+ (via Zapier, native, and marketplace) |
| Integration Count(integrations) | 90+ | — |
| Third-Party Integrations Available(integrations) | 100+ | — |
| Setup Time to First Booking (minutes)(minutes) | 30-60 minutes | 5-10 minutes(winner) |
| Average Setup Time(days) | 1-2 days | — |
| White-Label/Rebranding Options(level) | Full (complete removal of branding) | None (Calendly always visible) |
| Payment Processing Fees(%) | 2.9% + $0.30 | — |
| Mobile App Platforms(count) | iOS and Android | — |
| Mobile App Support(platforms) | Native iOS & Android apps | — |
| Automated Marketing Tools | Basic (via integrations) | — |
| Built-in Email Marketing | Full campaign builder included | — |
| Zapier Integration Count(integrations) | 150+ apps(winner) | 90+ apps |
| Available API Integrations(count) | 200+(winner) | 60+ |
| Calendar Sync Types(platforms) | Google Calendar, Outlook, iCloud, Exchange | — |
| Free Trial Period(days) | 14 days, no credit card | — |
| Free Trial Duration(days) | 14 days | — |
| Supported Languages(languages) | 8 | — |
| Notification Channels(integrations) | 4 (SMS, email, WhatsApp, push) | — |
| API Access | Available on paid plans | — |
| Third-party Integrations(count) | 1,000+ (via Zapier)(winner) | 100+ |
| CRM Native Sync(null) | Via Zapier/integrations only | — |
| Automatic CRM Data Logging(null) | Manual or Zapier-based | — |
| Custom Domain Support(available) | Yes (all plans) | Yes (Team plan+, $29/month) |
| Mobile App Staff Features(scope) | Booking view only | — |
| Mobile App Completeness(percent) | 90% feature parity | — |
| Initial Setup Time(minutes) | 15-20 minutes | 5 minutes(winner) |
| iOS App Rating(stars out of 5) | 4.8/5 (180K reviews) | — |
| Mobile App Rating (iOS)(stars out of 5) | 4.7/5 | — |
| Mobile App Reviews (iOS)(count) | 145,000 reviews | — |
| CRM Integration | Third-party via Zapier | — |
| User Base Size(millions of developers) | 10+ | — |
| Sales Pipeline Integration(capability) | None (scheduling only) | — |
| Monthly Active Users(millions) | 15+ million | — |
| Total Users Worldwide(millions) | 15+ million | — |
| API Type & Power | REST API with 50+ endpoints | — |
| Global User Base(millions) | 10+ million | — |
| Native Integrations Count(integrations) | 100+ | — |
| Team Size Capacity(team members) | Unlimited (Team plan required) | — |
| Setup Time(minutes) | 15-30 minutes | — |
| Platform Uptime SLA(percent) | 99.99% | — |
| Ideal Team Size(people) | 1-10 (solo to small team) | — |
| Mobile App Availability(platforms) | iOS and Android | — |
| CalDAV Protocol Support(yes/no) | Yes | — |
| Sign-Up Required for Invitees(yes/no) | Yes (required) | — |
| Active User Base(users) | 1,000,000+ globally | — |
| Customer Support Availability(hours/week) | 24/7 email and chat | — |
AAcuity Scheduling
CCalendly
Transaction Fees Per Payment(percentage + fixed)
2.2% (Stripe external)
—
Starting Monthly Cost(USD)
$16
—
Transaction Fee (Online Payments)(%)
None (3rd party)
—
Starting Monthly Price (USD)(USD)
$16
Free
Free Tier Availability(boolean)
No (14-day free trial only)
Yes (unlimited 1:1 meetings)
Show 23 more attributes
Starter Plan Price(USD/month)
$15 (Standard)
$0 (Free tier) / $10 (Basic monthly)
Payment Processing Fee (if applicable)(percent + USD)
2.2% + $0.30 (native Acuity processing)
2.2% + $0.50 (via Stripe integration)
Mid-Tier Plan Price(USD)
$55
—
Payment Processing Fee(percent + fixed)
None (use Stripe/PayPal separately: 2.9% + $0.30)
—
Free Plan Available
Perpetual (1 service)
—
Starting Monthly Price(USD)
$16/month
$10/month
Maximum Monthly Price (Premium Tier)(USD)
$99
—
Monthly Cost (Basic Tier)(USD)
$15
—
Monthly Starting Price(USD)
$15
—
Pro Tier Monthly Price(USD)
$31/month
$20/month
Monthly Cost (Basic Paid Plan)(USD)
$12
—
Annual Premium Cost (Individual)(USD)
$168/year
—
Minimum Paid Monthly Cost(USD)
$10/month
—
Starting Price (USD/month)(USD)
Free
—
Professional Plan Price (USD/month)(USD)
$12/month (billed annually)
—
Annual Pricing Tier Cost(USD/year)
$144/year
—
Monthly Cost Per User (Base)(USD)
$10 (Free tier available)
—
Starting Price(USD/month)
$12/month
—
Free Tier Contact Limit(contacts)
Limited basic data
—
Monthly Cost (Base Plan)(USD)
$12/month (Standard plan)
—
Starter Plan Monthly Cost(USD)
$12/month
—
Free Plan Features(descriptive)
1 calendar, basic scheduling, limited automation
—
Standalone Monthly Cost(USD)
$12/month (Standard plan)
—
Setup Time to Launch(minutes)
15-30 minutes
—
Setup Time to First Booking(minutes)
15-25 minutes
5 minutes
Setup Time (Minutes)(minutes)
5-10 minutes
—
Native Mobile App Available(platforms)
Web-based only
—
Maximum Staff Accounts(users)
Unlimited
—
Maximum Team Members Supported(staff count)
Unlimited
—
Multi-Location Support(locations)
Yes (via platform)
—
Maximum Clients(unlimited)
Unlimited
—
Waitlist & Cancellation Policy Support(yes/no)
Yes
—
Inventory Management
No
—
Maximum Calendars (Scheduling Types)(count)
Unlimited
1 (free) / Unlimited (paid)
Show 42 more attributes
Email Automation Capabilities
Advanced (25+ templates, conditional logic, delays)
Basic (standard reminders)
Built-in POS System
No (integration required)
—
Native Inventory Management
No
—
Client Booking Page Customization
Advanced CSS/HTML editing
—
Intake Form Conditional Logic
Yes (all plans)
No (Pro plan has basic forms)
API Access Availability
Yes (Professional tier, $59/month)
Yes (Premium tier, $19.99/month)
Email Marketing Tools Included(boolean)
No
—
Sales Pipeline Management
Basic (not primary focus)
—
Appointment Booking Customization(level)
Highly specialized (primary function)
—
Form Customization Level
Advanced (conditional logic, branching)
—
Mobile App
iOS and Android
—
Custom Domain Included
Yes, on all plans
—
Mobile Apps Available
iOS and Android native apps
—
Included Staff Members (Basic Plan)(count)
Unlimited
—
Built-in CRM Capability(scope)
Basic (contacts only)
—
Loyalty Program / Retail Management(included)
No (requires add-on)
—
Appointments Per Month (Included)(count)
Unlimited
—
Custom Form Fields(count)
Unlimited with conditional logic
5 (free) / 5+ (paid)
Client Portal Features(count)
Self-rescheduling, payment history, appointment notes
—
Native Payment Processing(null)
No (requires third-party)
No (Zapier only)
Integrated Staff Payroll(null)
No
—
Multi-Location Dashboard(null)
No
—
Built-in Marketing Automation(null)
No (email reminders only)
—
Payment Processing Integration
Native (Stripe, PayPal, Square)
Third-party only
Client Storage Capacity (Pro)(GB)
Unlimited
1GB
Email Marketing Automation
Built-in with sequences
Zapier workaround required
Custom Client Fields(count)
Unlimited custom fields
Basic fields only
Free Tier Available
Yes (unlimited basic features)
—
Meeting Recording & Transcription(available)
Recording only (via extensions)
—
Free Plan Event Types(count)
1 event type
—
Automated Workflow Rules(count)
Conditional routing, round-robin, payment collection
—
Pre-Built Integrations(count)
100+ integrations
—
Native Mobile Apps
iOS & Android native apps
—
Self-Hosting Capability
Not available - SaaS only
—
Meeting Prep Tools
Basic email reminders
—
Team Collaboration Features(count)
Calendar sharing, basic team links
—
Customizable Booking Fields(limit)
Unlimited (Professional+ plan)
—
Native CRM Capabilities
None
—
Payment Processing
Stripe, PayPal (Pro+ plans)
—
Customization Level
Advanced (branding, logic, workflows)
—
Conditional Logic Routing
Yes (round-robin, custom rules)
—
Conditional Logic & Workflows(availability)
Yes (Business+ tier, $20+/month)
—
No-Show Reduction (Typical)(%)
~25% (via reminders)
—
Average Booking Response Time(hours)
24 hours (78% rate)
—
No-Show Reduction Rate(percent)
20% (with reminders)
—
Calendar Sync Latency(minutes)
Real-time (native integrations)
—
Available Integrations(integrations)
500+ (via Zapier + native)
100+
Native Integrations(count)
150+
100+ (via Zapier, native, and marketplace)
Integration Count(integrations)
90+
—
Third-Party Integrations Available(integrations)
100+
—
Setup Time to First Booking (minutes)(minutes)
30-60 minutes
5-10 minutes
Average Setup Time(days)
1-2 days
—
White-Label/Rebranding Options(level)
Full (complete removal of branding)
None (Calendly always visible)
Payment Processing Fees(%)
2.9% + $0.30
—
Mobile App Platforms(count)
iOS and Android
—
Mobile App Support(platforms)
Native iOS & Android apps
—
Automated Marketing Tools
Basic (via integrations)
—
Built-in Email Marketing
Full campaign builder included
—
Zapier Integration Count(integrations)
150+ apps
90+ apps
Available API Integrations(count)
200+
60+
Calendar Sync Types(platforms)
Google Calendar, Outlook, iCloud, Exchange
—
Free Trial Period(days)
14 days, no credit card
—
Free Trial Duration(days)
14 days
—
Supported Languages(languages)
8
—
Notification Channels(integrations)
4 (SMS, email, WhatsApp, push)
—
API Access
Available on paid plans
—
Third-party Integrations(count)
1,000+ (via Zapier)
100+
CRM Native Sync(null)
Via Zapier/integrations only
—
Automatic CRM Data Logging(null)
Manual or Zapier-based
—
Custom Domain Support(available)
Yes (all plans)
Yes (Team plan+, $29/month)
Mobile App Staff Features(scope)
Booking view only
—
Mobile App Completeness(percent)
90% feature parity
—
Initial Setup Time(minutes)
15-20 minutes
5 minutes
iOS App Rating(stars out of 5)
4.8/5 (180K reviews)
—
Mobile App Rating (iOS)(stars out of 5)
4.7/5
—
Mobile App Reviews (iOS)(count)
145,000 reviews
—
CRM Integration
Third-party via Zapier
—
User Base Size(millions of developers)
10+
—
Sales Pipeline Integration(capability)
None (scheduling only)
—
Monthly Active Users(millions)
15+ million
—
Total Users Worldwide(millions)
15+ million
—
API Type & Power
REST API with 50+ endpoints
—
Global User Base(millions)
10+ million
—
Native Integrations Count(integrations)
100+
—
Team Size Capacity(team members)
Unlimited (Team plan required)
—
Setup Time(minutes)
15-30 minutes
—
Platform Uptime SLA(percent)
99.99%
—
Ideal Team Size(people)
1-10 (solo to small team)
—
Mobile App Availability(platforms)
iOS and Android
—
CalDAV Protocol Support(yes/no)
Yes
—
Sign-Up Required for Invitees(yes/no)
Yes (required)
—
Active User Base(users)
1,000,000+ globally
—
Customer Support Availability(hours/week)
24/7 email and chat
—
Pros & Cons
10 pros·5 cons across both
AS
C
AS
Acuity Scheduling
+5-2
Pros
- Native payment processing via Stripe, PayPal, and Square saves 2.9%+3% in intermediary fees
- Client portal stores notes, tags, custom fields, and document storage for continuity
- Email marketing automation with drip campaigns and customer journey sequences included
- 200+ integrations including Zapier, WordPress, Facebook, and Instagram for lead capture
- Advanced reporting on revenue, no-shows, and client lifetime value
Cons
- Steeper learning curve with more features can overwhelm solo practitioners
- Minimum $16/month entry price (40% more expensive than Calendly base tier)
C
Calendly
+5-3
Pros
- Industry-leading simplicity—setup takes 5 minutes with no onboarding friction
- Lowest starting price at $10/month for standard features across use cases
- Embeddable scheduling widget works on any website without technical setup
- 60+ integrations including Slack, Outlook, Google Calendar, and Zapier
- Clean, intuitive UI requires zero training for end users
Cons
- No native payment or invoicing features—requires external tools like Stripe or PayPal
- Email marketing requires Zapier workaround (additional monthly cost for sequences)
- Limited CRM—only stores basic contact fields, no client notes or custom data fields
Frequently Asked Questions
5 questions
Yes with Acuity Scheduling—payments are processed natively via Stripe, PayPal, or Square during booking, and funds deposit directly to your account. With Calendly, you cannot collect payments; you must use a separate tool like Stripe Checkout or PayPal invoicing, requiring clients to complete two steps.
Resources & Learn More
Curated sources to dive deeper
Where to Buy
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Wikipedia
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