finance
Bank of America vs Chase 2026: Fees, Rates & Features
Chase offers more ATMs (24,000+) and higher checking account interest rates (up to 4.85% APY), while Bank of America has more physical branches (4,300+) and stronger mobile banking features. Chase generally appeals to fee-conscious consumers, while Bank of America serves those prioritizing branch accessibility.
Bank of America
Major U.S. bank with 4,300+ branches and strong mobile banking features.
Customers seeking comprehensive digital banking, local branch access, and integrated wealth management services
Score63%
VS
Chase Bank
Second-largest U.S. bank with 24,000+ ATMs and competitive deposit rates.
Customers prioritizing savings rates, fee avoidance, nationwide ATM access, and premium credit card benefits
Score63%
Quick Answer
AI SummaryChase offers more ATMs (24,000+) and higher checking account interest rates (up to 4.85% APY), while Bank of America has more physical branches (4,300+) and stronger mobile banking features. Chase generally appeals to fee-conscious consumers, while Bank of America serves those prioritizing branch accessibility.
Our Verdict
AI-assistedChoose Chase if you prioritize competitive interest rates, lower fees on premium accounts, and maximum ATM/branch accessibility nationwide. Choose Bank of America if you value exceptional mobile banking technology, robust wealth management services, and prefer established local branch relationships in major markets.
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Bank of America
6.3/10
Chase Bank
8.8/10
Choose Bank of America if
Customers seeking comprehensive digital banking, local branch access, and integrated wealth management services
Choose Chase Bank if
Best pickCustomers prioritizing savings rates, fee avoidance, nationwide ATM access, and premium credit card benefits
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Key Differences at a Glance
- ATM Network Size:✓ Chase Bank wins(24,000+ ATMs (includes AllPoint network) vs 16,000+ ATMs)
- Physical Branch Count:✓ Chase Bank wins(4,700+ branches vs 4,300+ branches)
- Checking Account Monthly Fee:$15 (waivable with $1,500+ balance) vs $0-$15 depending on account type
Key Facts & Figures
87 numeric metrics compared
| Metric | Bank of America | Chase Bank | Ratio |
|---|---|---|---|
| Total Physical Branches(branches) | 3,800 | — | — |
| New Branches Opening (2026)(locations) | 165+ | — | — |
| Premium Service Centers(centers) | 165+ full financial centers | — | — |
| Digital Engagement Value(billions USD) | $30 billion client interactions | — | — |
| Geographic Market Coverage (2026)(markets) | 63 markets | — | — |
| Checking Account Minimum Balance(USD) | Varies by account type ($500-$10,000) | — | — |
| Total Assets Under Management(trillions USD) | BofA: $3.6T | — | — |
| Physical Branches(count) | 4,300 branches | — | — |
| ATM Network Size(count) | 16,000+ ATMs | — | — |
| Mobile App Users(millions) | 38 million users | — | — |
| Top Credit Card Cashback Rate(percent) | 3.5% preferred categories | — | — |
| Minimum Checking Balance(USD) | $500-$2,500 | — | — |
| Q1 2026 Net Income(billions USD) | $7.3 billion | — | — |
| Wealth Management Assets(trillions USD) | $2.9 trillion | — | — |
| Monthly Checking Account Fee(USD) | $12 | — | — |
| Overdraft Fee(USD) | $35 per transaction | $34 per occurrence | |
| Auto Loan APR (Prime borrower)(%) | 6.49% | — | — |
| CD Rate (12-month)(%) | 4.10% | — | — |
| Total Assets Under Management(billion USD) | $2,950 billion | $3.73T | |
| Stock Trading Commission(USD per trade) | $0 | — | — |
| Mutual Fund Selection(funds) | 5,000+ | — | — |
| Physical Locations(branches) | 4,200+ branches | 4,700+ branches | |
| Mobile App Rating(stars out of 5) | 4.3 stars | 4.5/5 | |
| Account Minimum Requirement(USD) | $0 for brokerage | — | — |
| Assets Under Management(trillion USD) | $2.9 trillion | — | — |
| Total Assets (USD Trillions)(USD) | $3.45 trillion | — | — |
| Number of U.S. Branches(branches) | 4,250 | — | — |
| Minimum Balance for Interest Checking(USD) | $500 | — | — |
| J.D. Power Customer Satisfaction (2025)(score (out of 1000)) | 724 points | — | — |
| Major Regulatory Enforcement Actions (2020-2025)(actions) | 3 actions | — | — |
| Average APY on Savings (High-Yield Savings)(percent) | 4.35% APY | — | — |
| Monthly Checking Fee(USD) | $12 | — | — |
| Savings Account APY(%) | 0.01% - 0.04% | 0.01% | |
| Physical Branches(branches) | 4,300+ | 4,700+ | |
| ATM Network Access(ATMs nationwide) | 15,000+ | 16,000+ ATMs | |
| Overdraft Fees(USD per occurrence) | $35 | — | — |
| Mobile App Rating (iOS)(stars (out of 5)) | 4.7/5 | 4.7 stars | |
| Minimum Deposit to Open Account(USD) | $100 | — | — |
| Total Assets(billions USD) | $3.45 trillion | $3.9 trillion | |
| U.S. Branch Count(branches) | 4,200 branches | — | — |
| ATM Network Size(ATMs) | 16,000 ATMs | — | — |
| Average Monthly Checking Account Fee(USD) | $17.50 average | — | — |
| Customer Satisfaction Score(J.D. Power points) | 68/100 | — | — |
| Mobile Banking App Rating (iOS)(stars out of 5) | 4.1/5 stars | — | — |
| Mortgage Market Share(percentage) | 6.8% | — | — |
| Checking Account Monthly Fee(USD) | $12 (waivable) | $12 (waivable with conditions) | |
| High-Yield Savings APY(%) | 0.01% | 4.85% | |
| Credit Card Approval Rate(%) | ~50% | — | — |
| Customer Satisfaction Score (J.D. Power 2025)(points) | 759 | — | — |
| High-Yield Savings Account APY(%) | 0.01% | 0.01% | |
| Monthly Maintenance Fee(USD) | $12 (waivable) | $0-$12 (varies) | |
| Overdraft Fee per Occurrence(USD) | $35 | — | — |
| Physical Branch Locations(locations) | 4,300+ | 4,700+ | |
| Surcharge-Free ATM Network(ATMs) | 64,000+ | 55,000+ | |
| Customer Satisfaction Score (JD Power 2024)(points (1,000 max)) | 751 | — | — |
| Auto Loan APR (Average)(%) | 5.89% | — | — |
| Minimum for Premium Checking/Advisory(USD) | $100,000 | — | — |
| Savings Account APY Range(percent) | 0.01%-0.04% | — | — |
| Robo-Advisor Minimum(USD) | $25,000 | — | — |
| Minimum Balance Required(USD) | $0-$100 (varies by product) | $0-$100 (varies by product) | |
| Interest on $10,000 Savings (Annual)(USD) | $1 (at 0.01% APY) | $1 (at 0.01% APY) | |
| Personal Loan APR (Best Rate)(%) | 6.99% | 6.99% | |
| Personal Loan APR (Worst Rate)(%) | 24.99% | 24.99% | |
| Credit Card Products(products) | 50+ options | 50+ options | |
| Monthly Account Maintenance Fee(USD) | $0 - $25 | $0 - $25 | |
| Physical US Branches(branches) | 4,700+ | 4,700+ | |
| International Countries Served(countries) | 60+ | 60+ | |
| Customer Satisfaction Rating(stars (out of 5)) | 80% (J.D. Power 2024) | 80% (J.D. Power 2024) | |
| Basic Checking Account Monthly Fee(USD) | $0 | $0 | |
| US Mortgage Market Share(%) | 10.2% (largest) | 10.2% (largest) | |
| US Credit Card Market Share(%) | 26% | 26% | |
| Global Cardholder Base(millions) | 156 million | 156 million | |
| Maximum Rewards Rate (Best Cards)(points per $1) | 5x points | 5x points | |
| Merchant Acceptance (US)(%) | 99% | 99% | |
| Foreign Transaction Fees (Average)(%) | 0-3% | 0-3% | |
| Fraud Rate(%) | 0.15% | 0.15% | |
| Travel Credit Value (Premium Cards)(USD) | $750 annually | $750 annually | |
| Monthly Maintenance Fees(USD) | $12 (waivable) | $12 (waivable) | |
| Credit Card Rewards Options(cards) | 50+ cards (up to 5% back) | 50+ cards (up to 5% back) | |
| Mortgage Origination Volume (2023)(billion USD) | $405B | $405B | |
| Minimum Opening Deposit(USD) | $0 | $0 | |
| Net Promoter Score (Customer Satisfaction)(score) | 41 | 41 | |
| High-Yield Checking APY(%) | 4.75% (Premier Plus) | 4.75% (Premier Plus) | |
| Total ATM Network(ATMs) | 24,000+ | 24,000+ | |
| Maximum Credit Card Cashback Rate(%) | 5% | 5% | |
| Customer Satisfaction (J.D. Power 2025)(score out of 100) | 79/100 | 79/100 | |
| Assets Under Management (Wealth Division)(trillion USD) | $3.4T | $3.4T |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
Chase Bank leads1 tie
Bank of America
Attribute
Chase Bank
- 16,000+ ATMsATM Network Size24,000+ ATMs (includes AllPoint network)(winner)
- 4,300+ branchesPhysical Branch Count4,700+ branches(winner)
- $15 (waivable with $1,500+ balance)Checking Account Monthly Fee$0-$15 depending on account type
- 4.35% APYHigh-Yield Savings APY (2026)4.85% APY(winner)
- 1.5-2.5% cashback maxCredit Card Rewards (Cashback Rate)1.5-5% cashback max(winner)
- 4.6/5 stars (App Store/Google Play avg)(winner)Mobile App User Rating4.5/5 stars (App Store/Google Play avg)
- 78/100Customer Satisfaction Score (J.D. Power 2025)79/100(winner)
- ATM Network Size
Bank of America
16,000+ ATMs
Chase Bank
24,000+ ATMs (includes AllPoint network)(winner)
- Physical Branch Count
Bank of America
4,300+ branches
Chase Bank
4,700+ branches(winner)
- Checking Account Monthly Fee
Bank of America
$15 (waivable with $1,500+ balance)
Chase Bank
$0-$15 depending on account type
- High-Yield Savings APY (2026)
Bank of America
4.35% APY
Chase Bank
4.85% APY(winner)
- Credit Card Rewards (Cashback Rate)
Bank of America
1.5-2.5% cashback max
Chase Bank
1.5-5% cashback max(winner)
- Mobile App User Rating
Bank of America
4.6/5 stars (App Store/Google Play avg)(winner)
Chase Bank
4.5/5 stars (App Store/Google Play avg)
- Customer Satisfaction Score (J.D. Power 2025)
Bank of America
78/100
Chase Bank
79/100(winner)
Full Comparison
| Attribute | Bank of America | Chase Bank |
|---|---|---|
| Total Physical Branches(branches) | 3,800 | — |
| Number of U.S. Branches(branches) | 4,250 | — |
| U.S. Branch Count(branches) | 4,200 branches | — |
| New Branches Opening (2026)(locations) | 165+ | — |
| Geographic Market Coverage (2026)(markets) | 63 markets | — |
| Premium Service Centers(centers) | 165+ full financial centers | — |
| Best Travel Rewards Card(points per $1) | Bank of America Premium Rewards (1.5x points) | — |
| Credit Card APR Range(%) | 15.99% - 27.99% | — |
| Credit Card Approval Rate(%) | ~50% | — |
| Credit Card Rewards Options(cards) | 50+ cards (up to 5% back) | — |
| Digital Engagement Value(billions USD) | $30 billion client interactions | — |
| AI-Driven Personalization(capability level) | Advanced AI-personalized solutions | — |
| Mobile App Rating(stars out of 5) | 4.3 stars | 4.5/5(winner) |
| Credit Card Rewards Program Depth(redemption options) | Standard rewards catalog (5-7 categories) | — |
| Top Credit Card Cashback Rate(percent) | 3.5% preferred categories | — |
| Maximum Rewards Rate (Best Cards)(points per $1) | 5x points | — |
| Maximum Credit Card Cashback Rate(%) | 5% | — |
| Investment Advisory Services(capability level) | Comprehensive wealth management focus | — |
| Mobile App User Rating(stars) | Highly rated with AI integration | — |
| Mobile App Users(millions) | 38 million users | — |
| Checking Account Minimum Balance(USD) | Varies by account type ($500-$10,000) | — |
| Minimum Checking Balance(USD) | $500-$2,500 | — |
| Account Minimum Requirement(USD) | $0 for brokerage | — |
| Minimum Balance for Interest Checking(USD) | $500 | — |
| Minimum Deposit to Open Account(USD) | $100 | — |
Show 3 more attributesMinimum for Premium Checking/Advisory(USD) $100,000 — Minimum Balance Required(USD) $0-$100 (varies by product) — Minimum Opening Deposit(USD) $0 — | ||
| Overall Customer Satisfaction Score(competitive ranking) | Competitive with digital strengths | — |
| Total Assets Under Management(trillions USD) | BofA: $3.6T | — |
| Credit Rating (S&P Global)(rating) | AA- | — |
| Physical Branches(count) | 4,300 branches | — |
| ATM Network Size(count) | 16,000+ ATMs | — |
| Physical Locations(branches) | 4,200+ branches | 4,700+ branches(winner) |
| Physical Branches(branches) | 4,300+ | 4,700+(winner) |
| ATM Network Access(ATMs nationwide) | 15,000+ | 16,000+ ATMs(winner) |
Show 3 more attributesATM Network Size(ATMs) 16,000 ATMs — Surcharge-Free ATM Network(ATMs) 64,000+ 55,000+ Total ATM Network(ATMs) 24,000+ — | ||
| Q1 2026 Net Income(billions USD) | $7.3 billion | — |
| Wealth Management Assets(trillions USD) | $2.9 trillion | — |
| Monthly Checking Account Fee(USD) | $12 | — |
| Overdraft Fee(USD) | $35 per transaction | $34 per occurrence(winner) |
| Monthly Checking Fee(USD) | $12 | — |
| Monthly Maintenance Fee(USD) | $12 (waivable) | $0-$12 (varies)(winner) |
| Overdraft Fee per Occurrence(USD) | $35 | — |
Show 3 more attributesMonthly Account Maintenance Fee(USD) $0 - $25 — Basic Checking Account Monthly Fee(USD) $0 — Monthly Maintenance Fees(USD) $12 (waivable) — | ||
| Auto Loan APR (Prime borrower)(%) | 6.49% | — |
| Auto Loan APR Range(%) | 5.24% - 9.99% | — |
| Personal Loan APR (Worst Rate)(%) | 24.99% | — |
| CD Rate (12-month)(%) | 4.10% | — |
| Total Assets Under Management(billion USD) | $2,950 billion(winner) | $3.73T |
| Global Cardholder Base(millions) | 156 million | — |
| Stock Trading Commission(USD per trade) | $0 | — |
| Mutual Fund Selection(funds) | 5,000+ | — |
| Assets Under Management(trillion USD) | $2.9 trillion | — |
| Total Assets (USD Trillions)(USD) | $3.45 trillion | — |
| Total Assets(billions USD) | $3.45 trillion | $3.9 trillion(winner) |
| Assets Under Management (Wealth Division)(trillion USD) | $3.4T | — |
| J.D. Power Customer Satisfaction (2025)(score (out of 1000)) | 724 points | — |
| Major Regulatory Enforcement Actions (2020-2025)(actions) | 3 actions | — |
| Average APY on Savings (High-Yield Savings)(percent) | 4.35% APY | — |
| High-Yield Savings APY(%) | 0.01% | 4.85%(winner) |
| High-Yield Checking APY(%) | 4.75% (Premier Plus) | — |
| Savings Account APY(%) | 0.01% - 0.04%(winner) | 0.01% |
| Overdraft Fees(USD per occurrence) | $35 | — |
| Mobile App Rating (iOS)(stars (out of 5)) | 4.7/5 | 4.7 stars |
| Average Monthly Checking Account Fee(USD) | $17.50 average | — |
| Customer Satisfaction Score(J.D. Power points) | 68/100 | — |
| Mobile Banking App Rating (iOS)(stars out of 5) | 4.1/5 stars | — |
| Mortgage Market Share(percentage) | 6.8% | — |
| US Credit Card Market Share(%) | 26% | — |
| Checking Account Monthly Fee(USD) | $12 (waivable) | $12 (waivable with conditions) |
| Investment/Brokerage Platform | Merrill Edge + full advisory | — |
| Customer Satisfaction Score (J.D. Power 2025)(points) | 759 | — |
| Customer Satisfaction Score (JD Power 2024)(points (1,000 max)) | 751 | — |
| Net Promoter Score (Customer Satisfaction)(score) | 41 | — |
| Customer Satisfaction (J.D. Power 2025)(score out of 100) | 79/100 | — |
| High-Yield Savings Account APY(%) | 0.01% | 0.01% |
| Physical Branch Locations(locations) | 4,300+ | 4,700+(winner) |
| Auto Loan APR (Average)(%) | 5.89% | — |
| Personal Loan APR Range(%) | 5.99%-21.24% | — |
| Mortgage Origination Volume (2023)(billion USD) | $405B | — |
| Savings Account APY Range(percent) | 0.01%-0.04% | — |
| Robo-Advisor Minimum(USD) | $25,000 | — |
| Interest on $10,000 Savings (Annual)(USD) | $1 (at 0.01% APY) | — |
| Personal Loan APR (Best Rate)(%) | 6.99% | — |
| Credit Card Products(products) | 50+ options | — |
| Physical US Branches(branches) | 4,700+ | — |
| International Countries Served(countries) | 60+ | — |
| Customer Satisfaction Rating(stars (out of 5)) | 80% (J.D. Power 2024) | — |
| International Wire Transfer Fee Range(USD) | $15-45 per transfer | — |
| US Mortgage Market Share(%) | 10.2% (largest) | — |
| Mobile App Availability(platforms) | iOS, Android, web—24/7 support | — |
| Merchant Acceptance (US)(%) | 99% | — |
| Premium Card Annual Fee Range(USD) | $95-$695 | — |
| Foreign Transaction Fees (Average)(%) | 0-3% | — |
| Fraud Rate(%) | 0.15% | — |
| Travel Credit Value (Premium Cards)(USD) | $750 annually | — |
| Checking Account Availability | Yes, with debit card | — |
| Customer Service Hours(hours/week) | 24/7 phone + branch hours | — |
Bank of AmericaChase BankTotal Physical Branches(branches)
3,800
—
Number of U.S. Branches(branches)
4,250
—
U.S. Branch Count(branches)
4,200 branches
—
New Branches Opening (2026)(locations)
165+
—
Geographic Market Coverage (2026)(markets)
63 markets
—
Premium Service Centers(centers)
165+ full financial centers
—
Best Travel Rewards Card(points per $1)
Bank of America Premium Rewards (1.5x points)
—
Credit Card APR Range(%)
15.99% - 27.99%
—
Credit Card Approval Rate(%)
~50%
—
Credit Card Rewards Options(cards)
50+ cards (up to 5% back)
—
Digital Engagement Value(billions USD)
$30 billion client interactions
—
AI-Driven Personalization(capability level)
Advanced AI-personalized solutions
—
Mobile App Rating(stars out of 5)
4.3 stars
4.5/5
Credit Card Rewards Program Depth(redemption options)
Standard rewards catalog (5-7 categories)
—
Top Credit Card Cashback Rate(percent)
3.5% preferred categories
—
Maximum Rewards Rate (Best Cards)(points per $1)
5x points
—
Maximum Credit Card Cashback Rate(%)
5%
—
Investment Advisory Services(capability level)
Comprehensive wealth management focus
—
Mobile App User Rating(stars)
Highly rated with AI integration
—
Mobile App Users(millions)
38 million users
—
Checking Account Minimum Balance(USD)
Varies by account type ($500-$10,000)
—
Minimum Checking Balance(USD)
$500-$2,500
—
Account Minimum Requirement(USD)
$0 for brokerage
—
Minimum Balance for Interest Checking(USD)
$500
—
Minimum Deposit to Open Account(USD)
$100
—
Show 3 more attributes
Minimum for Premium Checking/Advisory(USD)
$100,000
—
Minimum Balance Required(USD)
$0-$100 (varies by product)
—
Minimum Opening Deposit(USD)
$0
—
Overall Customer Satisfaction Score(competitive ranking)
Competitive with digital strengths
—
Total Assets Under Management(trillions USD)
BofA: $3.6T
—
Credit Rating (S&P Global)(rating)
AA-
—
Physical Branches(count)
4,300 branches
—
ATM Network Size(count)
16,000+ ATMs
—
Physical Locations(branches)
4,200+ branches
4,700+ branches
Physical Branches(branches)
4,300+
4,700+
ATM Network Access(ATMs nationwide)
15,000+
16,000+ ATMs
Show 3 more attributes
ATM Network Size(ATMs)
16,000 ATMs
—
Surcharge-Free ATM Network(ATMs)
64,000+
55,000+
Total ATM Network(ATMs)
24,000+
—
Q1 2026 Net Income(billions USD)
$7.3 billion
—
Wealth Management Assets(trillions USD)
$2.9 trillion
—
Monthly Checking Account Fee(USD)
$12
—
Overdraft Fee(USD)
$35 per transaction
$34 per occurrence
Monthly Checking Fee(USD)
$12
—
Monthly Maintenance Fee(USD)
$12 (waivable)
$0-$12 (varies)
Overdraft Fee per Occurrence(USD)
$35
—
Show 3 more attributes
Monthly Account Maintenance Fee(USD)
$0 - $25
—
Basic Checking Account Monthly Fee(USD)
$0
—
Monthly Maintenance Fees(USD)
$12 (waivable)
—
Auto Loan APR (Prime borrower)(%)
6.49%
—
Auto Loan APR Range(%)
5.24% - 9.99%
—
Personal Loan APR (Worst Rate)(%)
24.99%
—
CD Rate (12-month)(%)
4.10%
—
Total Assets Under Management(billion USD)
$2,950 billion
$3.73T
Global Cardholder Base(millions)
156 million
—
Stock Trading Commission(USD per trade)
$0
—
Mutual Fund Selection(funds)
5,000+
—
Assets Under Management(trillion USD)
$2.9 trillion
—
Total Assets (USD Trillions)(USD)
$3.45 trillion
—
Total Assets(billions USD)
$3.45 trillion
$3.9 trillion
Assets Under Management (Wealth Division)(trillion USD)
$3.4T
—
J.D. Power Customer Satisfaction (2025)(score (out of 1000))
724 points
—
Major Regulatory Enforcement Actions (2020-2025)(actions)
3 actions
—
Average APY on Savings (High-Yield Savings)(percent)
4.35% APY
—
High-Yield Savings APY(%)
0.01%
4.85%
High-Yield Checking APY(%)
4.75% (Premier Plus)
—
Savings Account APY(%)
0.01% - 0.04%
0.01%
Overdraft Fees(USD per occurrence)
$35
—
Mobile App Rating (iOS)(stars (out of 5))
4.7/5
4.7 stars
Average Monthly Checking Account Fee(USD)
$17.50 average
—
Customer Satisfaction Score(J.D. Power points)
68/100
—
Mobile Banking App Rating (iOS)(stars out of 5)
4.1/5 stars
—
Mortgage Market Share(percentage)
6.8%
—
US Credit Card Market Share(%)
26%
—
Checking Account Monthly Fee(USD)
$12 (waivable)
$12 (waivable with conditions)
Investment/Brokerage Platform
Merrill Edge + full advisory
—
Customer Satisfaction Score (J.D. Power 2025)(points)
759
—
Customer Satisfaction Score (JD Power 2024)(points (1,000 max))
751
—
Net Promoter Score (Customer Satisfaction)(score)
41
—
Customer Satisfaction (J.D. Power 2025)(score out of 100)
79/100
—
High-Yield Savings Account APY(%)
0.01%
0.01%
Physical Branch Locations(locations)
4,300+
4,700+
Auto Loan APR (Average)(%)
5.89%
—
Personal Loan APR Range(%)
5.99%-21.24%
—
Mortgage Origination Volume (2023)(billion USD)
$405B
—
Savings Account APY Range(percent)
0.01%-0.04%
—
Robo-Advisor Minimum(USD)
$25,000
—
Interest on $10,000 Savings (Annual)(USD)
$1 (at 0.01% APY)
—
Personal Loan APR (Best Rate)(%)
6.99%
—
Credit Card Products(products)
50+ options
—
Physical US Branches(branches)
4,700+
—
International Countries Served(countries)
60+
—
Customer Satisfaction Rating(stars (out of 5))
80% (J.D. Power 2024)
—
International Wire Transfer Fee Range(USD)
$15-45 per transfer
—
US Mortgage Market Share(%)
10.2% (largest)
—
Mobile App Availability(platforms)
iOS, Android, web—24/7 support
—
Merchant Acceptance (US)(%)
99%
—
Premium Card Annual Fee Range(USD)
$95-$695
—
Foreign Transaction Fees (Average)(%)
0-3%
—
Fraud Rate(%)
0.15%
—
Travel Credit Value (Premium Cards)(USD)
$750 annually
—
Checking Account Availability
Yes, with debit card
—
Customer Service Hours(hours/week)
24/7 phone + branch hours
—
Pros & Cons
10 pros·6 cons across both
Bank of America
+5-3
Pros
- Industry-leading mobile app rated 4.6/5 stars with advanced digital tools
- 4,300+ physical branches for in-person service across all 50 states
- Strong wealth management division with $2.9 trillion in assets under management
- Preferred Rewards loyalty program offers cashback bonuses up to 2.5%
- Extensive business banking services with specialized industry expertise
Cons
- High monthly maintenance fees ($12-$15) on checking accounts; waiver requires $1,500+ minimum balance
- Savings account APY of 4.35% lags competitor rates by 0.5%
- Frequent complaints about overdraft fees and account restrictions (BBB rating: B+)
Chase Bank
+5-3
Pros
- 24,000+ ATM network through partnerships (largest in U.S. banking)
- High-yield savings accounts offer 4.85% APY, among industry's best
- Competitive credit card rewards program with up to 5% cashback categories
- Zero monthly fees on most checking accounts with no minimum balance
- Superior mortgage rates and home lending products (28% market share in mortgages)
Cons
- Mobile app rated 4.5/5 stars; slightly less intuitive than Bank of America
- 4,700 physical branches limit in-person services in rural areas
- Reputation for complex fee structures on premium accounts; documented customer service delays
Frequently Asked Questions
5 questions
Chase generally offers lower fees with $0 monthly maintenance on most checking accounts, while Bank of America charges $12-$15/month (waivable with $1,500+ balance). Chase's advantage is particularly significant for low-balance customers, though both banks waive fees with direct deposit or minimum balance requirements.
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