SmartReview

Frequently Asked Questions

What is SmartScore and how is it calculated?

SmartScore is A Versus B's composite review metric, scored 0–100, that aggregates ratings from Reddit, G2, Capterra, Trustpilot, Product Hunt, and other review platforms. It weighs both average star rating and review volume across sources, so a product needs broad positive consensus — not just one glowing platform — to score highly.

Which review platforms does SmartReview aggregate?

SmartReview aggregates ratings and sentiment data from Reddit, G2, Capterra, Trustpilot, Product Hunt, and other major software and consumer review sites to produce each product's SmartScore and star rating.

How is SmartReview different from a single-platform review site?

Unlike single-platform review sites such as G2 or Trustpilot alone, SmartReview synthesizes data from multiple independent communities. This cross-platform consensus reduces bias from any one platform's demographic or review-gating practices, giving a more representative picture of real user sentiment.

Are SmartReview ratings updated regularly?

Yes — SmartScore ratings are refreshed periodically as new review data is collected from source platforms, ensuring scores reflect current user sentiment rather than outdated historical averages.

How do I find the best-rated software on SmartReview?

Sort by SmartScore on the SmartReview index page to see the highest-rated products overall, or use the category filter (productivity, marketing, development, etc.) combined with a minimum star-rating filter to narrow results to your specific use case.