Skip to main content

ActiveCampaign vs Klaviyo

A

ActiveCampaign

Enterprise CRM and marketing automation platform with advanced workflow capabilities and sales pipeline management.

B2B companies, SaaS businesses, enterprises with complex sales cycles, and organizations needing integrated CRM and marketing automation

VS
Klaviyo

Klaviyo

AI-powered e-commerce email and SMS marketing platform with advanced segmentation.

eCommerce brands, DTC (direct-to-consumer) businesses, Shopify store owners, and retailers focused on email-driven revenue optimization

Short Answer

ActiveCampaign is a full-featured CRM-integrated marketing automation platform suited for B2B and multi-channel campaigns, while Klaviyo specializes in eCommerce email marketing with $72 average revenue per email sent and superior Shopify/WooCommerce integration. Choose based on your industry: B2B/enterprise needs ActiveCampaign; eCommerce DTC brands should choose Klaviyo.

Our Verdict

AI-assisted

Choose ActiveCampaign if you need enterprise-grade CRM, complex B2B lead scoring, multi-channel automation (SMS, calls, chat), or operate across diverse industries. Choose Klaviyo if you're an eCommerce or DTC brand prioritizing email revenue optimization, Shopify integration, and purchase-triggered automation—Klaviyo's $72 per email revenue attribution demonstrates its strength in this vertical.

Was this verdict helpful?

ActiveCampaign10
5Klaviyo

Choose ActiveCampaign if

B2B companies, SaaS businesses, enterprises with complex sales cycles, and organizations needing integrated CRM and marketing automation

Choose Klaviyo if

eCommerce brands, DTC (direct-to-consumer) businesses, Shopify store owners, and retailers focused on email-driven revenue optimization

Track this comparison

Get notified when prices change, new specs ship, or our verdict updates.

Triggers: price change new spec verdict update

No spam. Stop anytime.

Key Differences at a Glance

🔹
Primary Use Case: CRM-integrated B2B/enterprise marketing automation vs eCommerce/DTC email marketing and revenue attribution
🔹
eCommerce Revenue Attribution: Klaviyo wins ($72 per email sent (Klaviyo 2025 Benchmark) vs Data varies by use case)
🔹
CRM & Lead Scoring Depth: ActiveCampaign wins (Advanced B2B lead scoring and complex sales cycles vs Purchase-event and behavioral segmentation focused)
See all 7 differences

Key Facts & Figures

MetricActiveCampaignKlaviyoDiff
Starter Plan Monthly Price(USD)$15/month
Mid-Tier Plan Monthly Price(USD)$49/month (Plus)
Enterprise Plan Monthly Price(USD)$145/month
Email Deliverability Rate(%)98.8%
Unlimited Automation Available From(USD/month)$49/month
Minimum Contact Threshold (Starter)(contacts)1,000 contacts
Average eCommerce Email Revenue Per Send(USD)Not published$72
Starting Price (Email Only)(USD/month)$9 (500 contacts)$20/month (500 contacts)-55%
Price at 100K Contacts(USD/month)$385–$495Varies by plan features
eCommerce Email Automation ROI(%)4,200% ROI (industry average)4,200% ROI (industry average)
Base Monthly Price(USD)$15
Native Integrations(count)1000+
Cost at 10,000 Subscribers(USD/month)$149 (Pro plan, unlimited)
Max Contacts at Entry Plan(contacts)1,000 contacts
Mid-Tier Plan Price(USD)$49/month (Plus)
Starting Price (Monthly)(USD)$15
Contacts at $99/Month(contacts)10,000+
Average Setup Time(hours)4-8 weeks
Abandoned Cart Recovery Rate(percent)8-12% (varies by setup)
Lowest Paid Plan Price(USD/month)$15
Available Integrations(count)1000+
Native CRM Integrations(platforms)4+ (Salesforce, HubSpot, Pipedrive, native)
Implementation Time to Productivity(weeks)1 week
Attribution Model Depth(models)2 (last-click, first-click)
Typical User Seat Cost(USD/user/month)$25-50
Starting Monthly Price(USD)$19/month$25-24%
API Call Rate Limit (per 15 min)(calls)10-300 calls (tier-dependent)
Third-Party Integrations(integrations)1000+
Custom Fields Supported(fields)100+ (plan-dependent)
Mid-Tier Plan Cost (100 contacts)(USD)$49/month
Minimum Monthly Cost (Core Plan)(USD)$9
Pre-built Automation Templates(count)500+
API Rate Limit(requests per second)Unlimited (higher tiers)500 req/sec
Starting Price (Entry Tier)(USD/month)$20/month$20/month
Cost at 5,000 Contacts/Profiles(USD/month)$100/month$100/month
Cost at 50,000 Contacts/Profiles(USD/month)$720/month$720/month
Monthly Email Send Limit (Entry Plan)(emails/month)5,000+5,000+
Segmentation Filter Count(filters)45+ filters45+ filters
Client Revenue Tracked (Lifetime)(million USD)$50M+$50M+
Channels Supported(count)3 (Email, SMS, WhatsApp)3 (Email, SMS, WhatsApp)
Platform Rating(out of 5)4.7/54.7/5
Typical Onboarding Time(days)7-147-14
eCommerce Revenue Attribution(USD per email)$72 per email sent$72 per email sent
eCommerce Platform ROI(%)Industry average 4,200%Industry average 4,200%
Starting Monthly Price(USD)$20+ (usage-based)$20+ (usage-based)
Email Deliverability Rate(%)99.2%99.2%
API Rate Limit(requests per second)10,00010,000
Entry-Level Monthly Price(USD)$25$25
Price at 50,000 Contacts(USD)$720$720
SMS Cost Per Message(USD)$0.01-$0.015$0.01-$0.015
Ease of Use Score(/10)6.56.5
Starting Price(USD/month)Free tier (500 contacts), then $20/monthFree tier (500 contacts), then $20/month
Email Integrations Count(integrations)400+400+
Behavioral Automation Triggers(triggers)200+200+
API Rate Limits(requests/second)6060
SMS Deliverability Rate(percent)98%98%
Starting Monthly Cost(USD)$20-45$20-45
Free Email Monthly Limit(emails)NoneNone
E-commerce Templates Available(count)200+ Shopify-optimized200+ Shopify-optimized
Open Rate Improvement (avg)(percent increase)10-15% with predictive send time10-15% with predictive send time
Deliverability Rating(percent)99.1%99.1%

All figures sourced from publicly available data. Last updated Jun 2026.

Key Differences

Primary Use Case

ActiveCampaign

CRM-integrated B2B/enterprise marketing automation

Klaviyo

eCommerce/DTC email marketing and revenue attribution

eCommerce Revenue Attribution

ActiveCampaign

Data varies by use case

Klaviyo

$72 per email sent (Klaviyo 2025 Benchmark)🏆

CRM & Lead Scoring Depth

ActiveCampaign

Advanced B2B lead scoring and complex sales cycles🏆

Klaviyo

Purchase-event and behavioral segmentation focused

Shopify/WooCommerce Integration

ActiveCampaign

Standard integration available

Klaviyo

Deep native integration with purchase-event segmentation🏆

Starting Price (Email Only)

ActiveCampaign

$20/month for 500 contacts

Klaviyo

$20/month for 500 contacts

SMS & Multi-Channel Support

ActiveCampaign

Full SMS, calls, and chat support🏆

Klaviyo

SMS available with limited depth

Global Industry Coverage

ActiveCampaign

Multiple industries (B2B, SaaS, professional services)🏆

Klaviyo

Primarily eCommerce/DTC North America focus

Full Comparison

ActiveCampaign
Klaviyo
Landing Page Builder Access
Plus plan ($99+/month) and above
AI Email Generation
AI-generated email drafts included
Included Core Hubs(count)
2 (Marketing & CRM)
Unlimited Automation Available From(USD/month)
$49/month
Minimum Contact Threshold (Starter)(contacts)
1,000 contacts
Show 31 more attributes
Landing Page Builder
No (forms only)
No, third-party required
CRM & Deal Pipeline
Full-featured with scoring
Automation Workflow Complexity(trigger types)
Advanced (conditional logic, multi-branch)
Unlimited with predictive optimization
Built-in CRM
Yes
AI Predictive Features
Predictive sending, lead scoring
Automation Capabilities
Unlimited advanced workflows
Unlimited triggered sequences with advanced conditional logic
CRM Pipeline Management
Full (custom stages, forecasting, reports)
Automation Workflows (Standard Plan)(workflows)
Unlimited
Built-in Email Marketing Capabilities
Advanced with A/B testing, dynamic content, behavior triggers
AI-Powered Sales Features
Predictive send time, contact scoring, revenue attribution
Pre-built Automation Templates(count)
500+
CRM Capability Level
Advanced (deals, pipelines, forecasting)
SMS Included in Base Plan
Yes (all paid plans)
AI Writing Assistant
Yes (all plans)
Free Plan Email Features
All email features included
Email Template Design Options(variety level)
eCommerce-optimized templates
Segmentation Capabilities(sophistication level)
Advanced behavior-led segmentation
Customer Data Integration(depth level)
Unified customer data foundation
Campaign Scheduling
Smart scheduling with AI optimization
Segmentation Capability
Advanced behavioral data segmentation
Channels Supported(count)
3 (Email, SMS, WhatsApp)
AI Features Available
Personalized send time optimization
Customer Data Platform
Built-in CDP as core foundation
AI-Powered Features(null)
Predictive send-time optimization (Q4 2025), AI-driven personalization
Multi-Channel Support(channels)
Email and SMS
Channels Supported(count)
Email, SMS, Web Push, Forms
Segmentation Capabilities
Behavioral, predictive, e-commerce segments, custom attributes
Personalization Capabilities
AI-powered with customer data platform
Email Integrations Count(integrations)
400+
SMS Capability(native integration)
Native SMS included
E-commerce Templates Available(count)
200+ Shopify-optimized
Automation Complexity Level
Advanced (Enterprise-grade automation)
Advanced multi-channel
Advanced Segmentation
Yes (behavioral, predictive, dynamic)
Behavioral Automation Triggers(triggers)
200+
Email Deliverability Testing
A/B testing and spam testing
eCommerce Platform Support(platforms)
Limited platform support
CRM Integration Capabilities
Native CRM with advanced features
Native Integrations(count)
1000+
Available Integrations(count)
1000+
Native CRM Integrations(platforms)
4+ (Salesforce, HubSpot, Pipedrive, native)
Show 1 more attribute
E-commerce Integration Quality
Native integration with major platforms
User Skill Level Required
Experienced marketers preferred
Setup Time to Productivity(weeks)
2-4 weeks (with training)
Learning Curve(difficulty level)
1-2 weeks
Starter Plan Monthly Price(USD)
$15/month
Mid-Tier Plan Monthly Price(USD)
$49/month (Plus)
Enterprise Plan Monthly Price(USD)
$145/month
Starting Price (Email Only)(USD/month)
$9 (500 contacts)
$20/month (500 contacts)
Price at 100K Contacts(USD/month)
$385–$495
Varies by plan features
Show 23 more attributes
Base Monthly Price(USD)
$15
Cost at 10,000 Subscribers(USD/month)
$149 (Pro plan, unlimited)
Mid-Tier Plan Price(USD)
$49/month (Plus)
Starting Price (Monthly)(USD)
$15
Lowest Paid Plan Price(USD/month)
$15
Free Plan Monthly Email Limit(emails)
None (paid only)
Typical User Seat Cost(USD/user/month)
$25-50
Starting Monthly Price(USD)
$19/month
$25
Free Plan Available
No (14-day trial only)
Mid-Tier Plan Cost (100 contacts)(USD)
$49/month
Minimum Monthly Cost (Core Plan)(USD)
$9
Starting Price (Entry Tier)(USD/month)
$20/month
Cost at 5,000 Contacts/Profiles(USD/month)
$100/month
Cost at 50,000 Contacts/Profiles(USD/month)
$720/month
Pricing Structure
Active profiles (contacts with behavior)
Free Contact Storage(contacts)
Limited (plan-dependent)
Starting Monthly Price(USD)
$20+ (usage-based)
Entry-Level Monthly Price(USD)
$25
Price at 50,000 Contacts(USD)
$720
SMS Cost Per Message(USD)
$0.01-$0.015
Starting Price(USD/month)
Free tier (500 contacts), then $20/month
Starting Monthly Cost(USD)
$20-45
Free Email Monthly Limit(emails)
None
Email Deliverability Rate(%)
98.8%
Email Deliverability Rate(%)
99.2%
SMS Deliverability Rate(percent)
98%
Open Rate Improvement (avg)(percent increase)
10-15% with predictive send time
Deliverability Rating(percent)
99.1%
Customer Review Parity(rating)
Nearly identical ratings
Average eCommerce Email Revenue Per Send(USD)
Not published
$72
eCommerce Email Automation ROI(%)
4,200% ROI (industry average)
4,200% ROI (industry average)
Built-in CRM for Sales Teams
Full B2B/B2C CRM with lead scoring
B2C customer data platform
CRM Lead Scoring Capability(null)
Behavioral purchase-event segmentation
Native SMS Channel
Available (add-on/integration)
Included in all plans
Shopify Integration Depth
Supported via marketplace
Native with product catalog sync, dynamic blocks, and product recommendations
Multi-Channel Automation Support
Email, SMS, web, social, chat (native)
Email, SMS, push (native)
Contacts/Subscribers (Base Plan)(count)
Unlimited
Max Contacts at Entry Plan(contacts)
1,000 contacts
Contacts at $99/Month(contacts)
10,000+
Ease of Use(score/10)
Moderate - requires learning
Ease of Use Score(/10)
6.5
Average Setup Time(hours)
4-8 weeks
Shopify Native Integration
Basic (via third-party apps)
Abandoned Cart Recovery Rate(percent)
8-12% (varies by setup)
Free Plan Contact Limit(contacts)
None (paid only)
Implementation Time to Productivity(weeks)
1 week
Free Trial Length(days)
Free tier (unlimited)
Attribution Model Depth(models)
2 (last-click, first-click)
Lead Scoring AI Capability(text)
Advanced predictive with AI priority ranking
API Call Rate Limit (per 15 min)(calls)
10-300 calls (tier-dependent)
API Rate Limit(requests per second)
Unlimited (higher tiers)
500 req/sec
API Rate Limits(requests/second)
60
Third-Party Integrations(integrations)
1000+
Pre-built Integrations(integrations)
Extensive custom via API
Custom Fields Supported(fields)
100+ (plan-dependent)
Free Tier Daily Email Limit(emails/day)
Unlimited (500 contacts max)
Monthly Email Send Limit (Entry Plan)(emails/month)
5,000+
Free Plan SMS Capability
Not included
Entry-Level Pricing Accessibility
Higher minimum investment required
Free Plan Segmentation Limits(segments)
Basic email features only
Customer Data Behavioral Depth
Real-time behavioral graphs with continuous updates
Omnichannel Support(channels)
Email, SMS, push, in-app, direct mail
Target Market Focus
Mid-to-large ecommerce, Shopify Plus, data-driven brands
Target Business Size
SMB to Enterprise (all Shopify store sizes)
Segmentation Filter Count(filters)
45+ filters
Two-Way Messaging
Limited 2-way capability
Email Marketing Integration
Native email + SMS + pop-ups
Client Revenue Tracked (Lifetime)(million USD)
$50M+
A/B Testing
Yes, multi-channel A/B testing
Email Support Cost(USD/month)
Included (higher plans only)
Customer Support Availability(hours/day)
24/5 email, phone 9-5 EST
Setup Complexity(hours)
Steeper learning curve (data-focused)
Platform Rating(out of 5)
4.7/5
Deliverability Grade
Enterprise-grade, proven at scale with dedicated infrastructure
Typical Onboarding Time(days)
7-14
eCommerce Revenue Attribution(USD per email)
$72 per email sent
eCommerce Platform ROI(%)
Industry average 4,200%
Shopify Native Integration Depth(null)
Deep native with purchase-event segmentation
Primary Geographic Strength(null)
North America eCommerce focus
API Rate Limit(requests per second)
10,000
Mobile App Users(millions)
150,000+ e-commerce merchants
Maximum Subscriber Limit(contacts)
Unlimited
SMS Marketing Included
Yes, native SMS

Visual Comparison

Side-by-side comparison of numeric attributes

Pros & Cons

ActiveCampaign

5 pros2 cons

Pros

  • Advanced B2B lead scoring and complex sales cycle automation
  • Integrated CRM for lead tracking and deal management
  • Multi-channel support (email, SMS, calls, chat, landing pages)
  • Visual campaign builder for non-technical users
  • Strong global presence across B2B, SaaS, and professional services

Cons

  • Higher pricing for enterprise features compared to eCommerce-focused alternatives
  • Less specialized for eCommerce revenue attribution than Klaviyo

Klaviyo

5 pros2 cons

Pros

  • $72 average revenue per email sent through purchase-event segmentation
  • Deep Shopify and WooCommerce native integration
  • Advanced eCommerce automation (cart abandonment, post-purchase, browse abandonment)
  • Superior behavioral segmentation for online shoppers
  • 4,200% average ROI on eCommerce email automation platform spend

Cons

  • Limited CRM depth and B2B lead scoring capabilities
  • Primarily focused on North America and eCommerce—less suitable for B2B or non-retail businesses

Frequently Asked Questions

Klaviyo is the clear winner for eCommerce and DTC brands. It delivers $72 average revenue per email sent through deep Shopify/WooCommerce integration and purchase-event segmentation. ActiveCampaign is better suited for B2B companies needing CRM depth and complex sales automation.

Related Comparisons

Related Articles

technology

Best Streaming Services in 2026: Top Picks for Every Budget & Interest

Navigating the crowded streaming landscape in 2026 can be overwhelming. We've tested and ranked the best streaming services that offer the most value, from Netflix's massive library to budget-friendly options like Tubi, helping you cut cable and find your perfect entertainment solution.

technology

Best Live TV Streaming Services & Plans for Spring 2026: Complete Buyer's Guide

Tired of overpaying for cable? Discover the best live TV streaming services and plans for Spring 2026, including YouTube TV's new genre-based packages starting at $55/month. Our comprehensive guide breaks down pricing, channels, and features to help you cut the cord.

technology

Philo in 2026: Streaming TV Service Review, Pricing & Reddit Community Insights

Explore Philo's evolution heading into 2026, including pricing tiers, channel lineup, and how it compares to competitors like Sling TV. Discover what the r/PhiloTV Reddit community thinks about the service's current offerings and future prospects.

technology

Best US Fighter Jets 2026: Top American Combat Aircraft Ranked

Discover the most advanced US fighter jets dominating the skies in 2026. From the legendary F-22 Raptor to the versatile F-35 Lightning II, we rank America's best combat aircraft based on performance, stealth, and air superiority capabilities.

technology

Philo in 2026: Pricing, Lineup & How It Compares to Sling TV

As we head into 2026, Philo continues to position itself as an affordable streaming alternative for cable TV lovers. Discover what Philo offers, how its pricing stacks up against competitors like Sling TV, and what the Reddit community thinks about its future.

Last updated: May 11, 2026AI generated