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Hotjar vs Lucky Orange 2026: Pricing & Features

Hotjar excels in heatmapping and session recording with broader analytics capabilities, while Lucky Orange offers more affordable pricing and stronger conversion optimization features. Hotjar dominates the market with 900k+ users, but Lucky Orange provides better value for small-to-mid-size businesses prioritizing ROI tracking.

H

Hotjar

Comprehensive user behavior analytics platform with heatmaps, session recording, and feedback tools.

Enterprise teams, agencies, and mid-to-large e-commerce sites needing comprehensive user analytics and market-leading platform trust.

Score63%
VS
LO

Lucky Orange

Conversion optimization platform focused on session recording, heatmaps, and funnel analysis.

Small-to-mid-size SaaS companies, e-commerce sites, and agencies focused on conversion rate optimization and revenue attribution.

Score63%

Quick Answer

AI Summary

Hotjar excels in heatmapping and session recording with broader analytics capabilities, while Lucky Orange offers more affordable pricing and stronger conversion optimization features. Hotjar dominates the market with 900k+ users, but Lucky Orange provides better value for small-to-mid-size businesses prioritizing ROI tracking.

Our Verdict

AI-assisted

Choose Hotjar if you need enterprise-grade heatmapping, comprehensive user behavior analytics, and industry-leading adoption across 900k+ companies. Choose Lucky Orange if you're a small-to-mid-size business prioritizing conversion optimization, detailed funnel analysis, and cost-effectiveness with superior conversion tracking features.

Community feedback

Was this verdict helpful?

H
Hotjar
7/10
Lucky Orange
8/10
L
H

Choose Hotjar if

Enterprise teams, agencies, and mid-to-large e-commerce sites needing comprehensive user analytics and market-leading platform trust.

L

Choose Lucky Orange if

Best pick

Small-to-mid-size SaaS companies, e-commerce sites, and agencies focused on conversion rate optimization and revenue attribution.

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Key Differences at a Glance

  • Monthly Pricing (Starter Plan):Lucky Orange wins($19/month vs $39/month)
  • Market Users:Hotjar wins(900,000+ active users vs 100,000+ active users)
  • Session Recording Limit (Free Plan):Hotjar wins(100 sessions/month vs 25 sessions/month)
See all 7 differences

Key Facts & Figures

76 numeric metrics compared

MetricHotjarLucky OrangeRatio
Starting Monthly Price(USD)$99
Data Retention Period(months)12 months standard
Integration Partners(count)200+ integrations
Base Monthly Cost(USD)$39-$99+ (depending on plan)
Monthly Session Recordings (Free Plan)(sessions)35 sessions
Daily Active Session Limit(sessions/day)100-500+ (plan dependent)
Script Size/Performance Impact(KB)~50KB (moderate impact)
Heatmap Types Available(types)5 (click, scroll, move, attention, rage)
Pricing (Per Month, Mid-Tier)(USD)$199 (Hotjar Basic+)
Data Retention (Free Tier)(months)30 days
Session Recordings Included (Mid-Tier)(recordings/month)100,000
Setup Complexity (1-5 scale, 1=easiest)(complexity score)1
Heatmap Quality (1-5 scale)(quality score)5
Monthly Starting Price(USD)$32
Session Recordings (Basic Plan)(recordings/month)100
Data Retention Period(months)90 days (standard)90 days
G2 User Rating(out of 5)4.4 (1,200+ reviews)
Free Plan Cost(USD/month)$0
Entry-Level Paid Plan Cost(USD/month)$99
Session Recording Monthly Limit (Free)(recordings/month)100
Free Plan Session Limit(monthly sessions/pageviews)35,000 sessions100,000 pageviews
Data Retention (Free Plan)(days)35 days on free tier
Learning Curve (Beginner-Friendly Rating)(score (1-10))8/10 (visual insights)
Minimum Monthly Cost(USD)$0 (free tier available)
Session Recordings (Free Tier)(sessions/month)100 sessions/month
Data Retention Period (Free)(days)30 days
Maximum Team Members (Free)(users)1 user
Heatmap Types Offered(types)4 types (scroll, click, move, attention)
Setup Time (Minutes)(minutes)10-15 minutes
Session Recordings Per Month (Basic Plan)(sessions)100
Learning Curve (1-5 scale)(difficulty)2 (gentle)
Starting Monthly Cost(USD)Free tier, paid from $39/month
Core Analytics Metrics Available(count)50+ metrics with custom reports
Session Recording Limit (Free Tier)(sessions/month)2,500 sessions/month
Website Performance Impact(script size in KB)~56 KB with session recording
Native Integrations(count)Limited (Zapier, webhooks only)50+ native integrations
Session Recording Retention(days)30 days (standard)365 days (paid plans)
Starting Price (Monthly Subscription)(USD)$99
Free Tier Data Retention(days)90 days
Event Tracking Capacity(events)50 tracked elements
Third-Party Integrations(integrations)100+
Funnel Analysis Stages Supported(stages)5 stages max
Recordings Per Month (Starter Plan)(recordings)500 recordings
Base Plan Monthly Price(USD)$99/month
Monthly Session Recordings (Basic)(sessions)500
Heatmap Type Variety(types)5 types
Free Plan Sessions/Month(sessions)2,500
Active Websites Using Platform(websites)900,000+
Session Replay Playback Speed(x speed)8x maximum
Base Monthly Price(USD)$39/month$99-$299
Starting Monthly Price(USD/month)$39/month$19/month
Free Tier Session Recording Limit(sessions/month)100 recordings
Default Data Retention(days)90 days
Maximum Session Replay Retention(days)90 days
Setup Time to First Data(minutes)<5 minutes
Free Plan Pageview/Session Limit(monthly limit)5,000 sessions
Setup Time (Cloud/SaaS)(minutes)3 minutes
Starting Paid Plan Price(USD/month)$39/month
Session Replay Data Points(data points per session)40
Average Setup Time(days)1-2
Compliance Certifications(count)3 (SOC 2, GDPR, CCPA)
Available Segmentation Rules(segments)150
Heatmap Coverage(heatmaps per site)Up to 500
Pre-built Cohort Templates(templates)5-10
Integration Partners(integrations)100+
Setup Time for Non-Technical Users(weeks)15-30 minutes (self-service)
Monthly Active Users (Max Tier)(users)100 million+
Free Plan Session Recording Limit(sessions/month)100 sessions/month25 sessions/month
Market User Base(active users)900,000+ users100,000+ users
G2 Customer Satisfaction Rating(out of 5)4.6/5 (5,200+ reviews)4.7/5 (980+ reviews)
Heatmap Types Included(types)5 types (click, move, scroll, attention, device)3 types (click, scroll, mouse tracking)
Price Advantage(percent savings)Baseline comparison51% cheaper than Hotjar starter
Annual Cost (Mid-Tier Plan)(USD)$1,788-$3,588$1,788-$3,588
Form Field Analytics Depth(data points per form)15+ fields tracked15+ fields tracked
Setup Time to First Insight(minutes)15 minutes15 minutes
Support Response Time(minutes)2-4 (dedicated)2-4 (dedicated)

Sourced from publicly available data ·

Key Differences

7 attributes compared head-to-head

H
3Hotjar
Lucky Orange leads
LO
4Lucky Orange
  • Monthly Pricing (Starter Plan)

    Hotjar

    $39/month

    Lucky Orange

    $19/month(winner)

  • Market Users

    Hotjar

    900,000+ active users(winner)

    Lucky Orange

    100,000+ active users

  • Session Recording Limit (Free Plan)

    Hotjar

    100 sessions/month(winner)

    Lucky Orange

    25 sessions/month

  • Conversion Funnel Analysis

    Hotjar

    Basic funnel tracking

    Lucky Orange

    Advanced funnel + drop-off insights(winner)

  • Heatmap Types Offered

    Hotjar

    5 types (click, move, scroll, attention, device)(winner)

    Lucky Orange

    3 types (click, scroll, mouse tracking)

  • API & Custom Integrations

    Hotjar

    Limited (Zapier, webhooks)

    Lucky Orange

    Extensive (50+ native integrations)(winner)

  • Customer Satisfaction Rating

    Hotjar

    4.6/5 (G2 - 5,200+ reviews)

    Lucky Orange

    4.7/5 (G2 - 980+ reviews)(winner)

Full Comparison

HHotjar
LLucky Orange
Starting Monthly Price(USD)
$99
Base Monthly Cost(USD)
$39-$99+ (depending on plan)
Monthly Starting Price(USD)
$32
Free Plan Cost(USD/month)
$0
Minimum Monthly Cost(USD)
$0 (free tier available)
Show 9 more attributes
Starting Monthly Cost(USD)
Free tier, paid from $39/month
Starting Price (Monthly Subscription)(USD)
$99
Base Plan Monthly Price(USD)
$99/month
Free Plan Sessions/Month(sessions)
2,500
Base Monthly Price(USD)
$39/month
$99-$299
Starting Monthly Price(USD/month)
$39/month
$19/month
Starting Paid Plan Price(USD/month)
$39/month
Price Advantage(percent savings)
Baseline comparison
51% cheaper than Hotjar starter
Annual Cost (Mid-Tier Plan)(USD)
$1,788-$3,588
Heatmap Features
Click, scroll, move, and attention maps
Session Replay Technology
Standard with basic filtering
Built-in Surveys
Yes, native functionality
Session Recordings Included (Mid-Tier)(recordings/month)
100,000
Feature Flag Management
Not included
Show 30 more attributes
A/B Testing (Experiments)
Not available
Built-in Survey/Feedback Tools(included)
Yes, native widgets
API Access Availability
All plans
Session Recording Monthly Limit (Free)(recordings/month)
100
Custom Event Tracking Limits(events)
Limited by plan
Session Recordings (Free Tier)(sessions/month)
100 sessions/month
Built-in Survey Tool
Yes (included)
Heatmap Types Offered(types)
4 types (scroll, click, move, attention)
Advanced Segmentation Features
Yes (custom segments, user profiles)
Session Recordings Per Month (Basic Plan)(sessions)
100
Heatmaps as Core Feature
All plans included
Automatic Event Tracking(Yes/No)
Manual setup required
Core Analytics Metrics Available(count)
50+ metrics with custom reports
Session Recording Limit (Free Tier)(sessions/month)
2,500 sessions/month
Heatmap Feature Availability
Available on all plans
Survey Builder Complexity(logic types supported)
Limited customization, basic conditional logic
Conditional branching, skip patterns, advanced targeting logic
Session Recordings
Included in all plans
Heatmaps & Click Maps
Yes
Recordings Per Month (Starter Plan)(recordings)
500 recordings
Free Tier Session Recording Limit(sessions/month)
100 recordings
Native Heatmapping(boolean)
Included (3 heatmap types)
Native Session Recording(boolean)
Included (100+ recordings/month free)
Session Recording Capability(recordings)
Unlimited recordings
Heatmap Coverage(heatmaps per site)
Up to 500
Free Plan Session Recording Limit(sessions/month)
100 sessions/month
25 sessions/month
Heatmap Types Included(types)
5 types (click, move, scroll, attention, device)
3 types (click, scroll, mouse tracking)
Conversion Funnel Depth(stages)
Basic funnel tracking
Advanced with revenue attribution
Form Field Analytics Depth(data points per form)
15+ fields tracked
Session Recording Limit(recordings/month)
Unlimited
Funnel Analysis Steps(max steps)
Unlimited steps
Data Retention Period(months)
12 months standard
Data Retention (Free Tier)(months)
30 days
Data Retention Period(months)
90 days (standard)
90 days
Data Retention (Free Plan)(days)
35 days on free tier
Maximum Session Replay Retention(days)
90 days
Integration Partners(count)
200+ integrations
Native Integrations(count)
Limited (Zapier, webhooks only)
50+ native integrations
Enterprise Support
Limited enterprise tier
Support Response Time(minutes)
2-4 (dedicated)
Compliance Certifications
SOC2, GDPR, CCPA
Compliance Certifications(count)
3 (SOC 2, GDPR, CCPA)
Monthly Session Recordings (Free Plan)(sessions)
35 sessions
Daily Active Session Limit(sessions/day)
100-500+ (plan dependent)
Script Size/Performance Impact(KB)
~50KB (moderate impact)
Website Performance Impact(script size in KB)
~56 KB with session recording
Free Tier Data Retention(days)
90 days
Session Replay Playback Speed(x speed)
8x maximum
Default Data Retention(days)
90 days
Heatmap Types Available(types)
5 (click, scroll, move, attention, rage)
Pricing (Per Month, Mid-Tier)(USD)
$199 (Hotjar Basic+)
Setup Complexity (1-5 scale, 1=easiest)(complexity score)
1
Setup Time (Minutes)(minutes)
10-15 minutes
Setup Time to First Data(minutes)
<5 minutes
Setup Time (Cloud/SaaS)(minutes)
3 minutes
Self-Hosting Available
Cloud-only
Heatmap Quality (1-5 scale)(quality score)
5
SQL Query Builder
Basic funnel builder
Available Segmentation Rules(segments)
150
Session Recordings (Basic Plan)(recordings/month)
100
Monthly Session Recordings (Basic)(sessions)
500
Heatmap Type Variety(types)
5 types
G2 User Rating(out of 5)
4.4 (1,200+ reviews)
Websites Tracked Annually (Enterprise)(websites)
Unlimited
Entry-Level Paid Plan Cost(USD/month)
$99
Free Plan Session Limit(monthly sessions/pageviews)
35,000 sessions
100,000 pageviews
Learning Curve (Beginner-Friendly Rating)(score (1-10))
8/10 (visual insights)
Learning Curve (1-5 scale)(difficulty)
2 (gentle)
Average Setup Time(days)
1-2
Setup Time for Non-Technical Users(weeks)
15-30 minutes (self-service)
Data Retention Period (Free)(days)
30 days
Maximum Team Members (Free)(users)
1 user
Data Sampling
Sampling applied on lower plans
Cookie Consent Required
Yes - for session recording and cookies
Data Ownership (Self-Hosted Option)(boolean)
No (SaaS only)
GDPR Compliance (Out-of-Box)(boolean)
Partial (requires consent tools)
GDPR Compliance
Compliant with consent management required
Session Recording Retention(days)
30 days (standard)
365 days (paid plans)
Heatmap Advanced Features(feature count)
Attention maps, AI clustering, scroll/click/mouse tracking, element-specific filtering
Basic scroll and click maps
Form Analytics Depth(capabilities)
Field-level dropout tracking only
Keystroke detection, auto-error identification, friction scoring, element-level analysis
Conversion Funnel Analysis(feature availability)
Yes—detailed step-by-step drop-off analysis
Limited funnel tracking, no detailed drop-off analysis
Event Tracking Capacity(events)
50 tracked elements
Funnel Analysis Stages Supported(stages)
5 stages max
Custom Reporting Dimensions(count)
Limited customization
Third-Party Integrations(integrations)
100+
Active Websites Using Platform(websites)
900,000+
SOC 2 Type II Certification
Yes
Free Plan Pageview/Session Limit(monthly limit)
5,000 sessions
Session Replay Data Points(data points per session)
40
Native Error Tracking
No
Built-in Survey Tools
Yes (native)
Custom Events Limit(events)
Limited by plan tier
Pre-built Cohort Templates(templates)
5-10
Integration Partners(integrations)
100+
Monthly Active Users (Max Tier)(users)
100 million+
Market User Base(active users)
900,000+ users
100,000+ users
G2 Customer Satisfaction Rating(out of 5)
4.6/5 (5,200+ reviews)
4.7/5 (980+ reviews)
Setup Time to First Insight(minutes)
15 minutes

Pros & Cons

10 pros·6 cons across both

H
LO
H

Hotjar

+5-3

Pros

  • 900,000+ active users across Fortune 500 companies
  • 5 heatmap types including attention heatmaps for advanced UX analysis
  • 100 sessions/month on free plan (highest in category)
  • Dedicated feedback widgets for in-app surveys and polls
  • Advanced segmentation with 50+ custom attributes

Cons

  • Starting price of $39/month is 2x more expensive than Lucky Orange
  • Conversion funnel analysis is basic compared to competitors
  • Steep learning curve for advanced features and custom configurations
LO

Lucky Orange

+5-3

Pros

  • Lowest starting price at $19/month - 51% cheaper than Hotjar's starter plan
  • Advanced funnel analysis with precise drop-off attribution and revenue tracking
  • 50+ native integrations including Shopify, WooCommerce, and HubSpot
  • Form analytics showing field-level abandonment rates
  • Real-time alerts for high-value visitor activity and form submissions

Cons

  • Only 25 sessions/month on free plan (75% lower than Hotjar)
  • Smaller user base (100k vs 900k) limits social proof and community resources
  • Mouse tracking heatmaps lack Hotjar's attention-based visualization

Frequently Asked Questions

5 questions

  1. Lucky Orange is the better choice for small e-commerce stores due to its $19/month starting price (51% cheaper), native Shopify and WooCommerce integrations, and advanced funnel analysis with revenue tracking. Hotjar's higher cost and basic conversion funnel features make it less cost-effective for smaller budgets, though it offers more comprehensive heatmap types.

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