Farmers vs Progressive Insurance 2026
Progressive is generally 15-25% cheaper with better digital tools and faster claims processing, while Farmers offers more personalized service through local agents and comparable coverage options. The choice depends on whether you prioritize cost and convenience or prefer human interaction.
Farmers Insurance
Regional insurance company with local agent network offering home, auto, and specialty coverage.
Customers who value personalized service, want to work with local agents, and prefer traditional insurance interactions over digital-only platforms
Progressive
Digital-first insurance company offering competitive rates on auto, home, and specialty coverage with advanced online tools.
Tech-savvy customers seeking lowest possible rates, fast digital claims processing, and self-service policy management through mobile apps
Quick Answer
AI SummaryProgressive is generally 15-25% cheaper with better digital tools and faster claims processing, while Farmers offers more personalized service through local agents and comparable coverage options. The choice depends on whether you prioritize cost and convenience or prefer human interaction.
Our Verdict
AI-assistedChoose Progressive if you want the best rates (typically 15-25% cheaper), fast digital claims processing, and a comprehensive mobile app. Choose Farmers if you value personalized service from local agents, prefer face-to-face interactions, and don't mind paying slightly more for that relationship-based support.
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Choose Farmers Insurance if
Customers who value personalized service, want to work with local agents, and prefer traditional insurance interactions over digital-only platforms
Choose Progressive if
Best pickTech-savvy customers seeking lowest possible rates, fast digital claims processing, and self-service policy management through mobile apps
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Key Differences at a Glance
- Average Annual Premium (Home + Auto):✓ Progressive wins($1,520 vs $1,850)
- Claims Processing Time:✓ Progressive wins(2-3 business days vs 4-7 business days)
- Customer Service Model:✓ Farmers Insurance wins(Local agents + phone/online vs Digital-first + phone support)
Key Facts & Figures
34 numeric metrics compared
| Metric | Farmers Insurance | Progressive | Ratio |
|---|---|---|---|
| Average Annual Auto Insurance Premium(USD) | $1,550 | — | — |
| Customer Satisfaction Score (J.D. Power 2024)(points out of 1000) | 812 | — | — |
| Mobile App Rating (iOS)(stars) | 4.2 | — | — |
| Available Insurance Discounts(number of discount types) | 45+ | — | — |
| Average Claims Processing Time(days) | 5-7 | — | — |
| Maximum Telematics Discount Savings(percent) | 30% | — | — |
| Company Founded(year) | 1928 | — | — |
| Maximum Bundle Discount(%) | 23% | — | — |
| Digital Quote Completion Time(minutes) | 12 minutes | — | — |
| Mobile App Rating(stars out of 5) | 4.2 stars | — | — |
| Available Discount Programs(count) | 30+ discounts | — | — |
| Average Claim Processing Time (Mobile)(business days) | 6 days | — | — |
| Average Annual Home + Auto Bundle Premium(USD) | $1,850 | $1,520 | |
| Claims Processing Speed(business days) | 4-7 days | 2-3 days | |
| Available Discount Categories(count) | 22+ | 28+ | |
| J.D. Power Customer Satisfaction (2025)(score (out of 1000)) | 759 | 775 | |
| Telematics Program Max Discount(percent savings) | Up to 30% | Up to 30% | |
| Years in Business(years) | 90+ | 50+ | |
| Combined Ratio (Claims Efficiency)(%) | 86.4% | 86.4% | |
| Premium Growth Rate (2026)(%) | 10% premium increase YoY | 10% premium increase YoY | |
| Q1 2026 Net Income(billions USD) | $2.8 billion | $2.8 billion | |
| Average Annual Full Coverage Premium(USD) | $1,485 | $1,485 | |
| Claims Processing Time (Mobile)(business days) | 2-3 days | 2-3 days | |
| J.D. Power Customer Satisfaction Score(score out of 1000) | 79/100 | 79/100 | |
| Maximum Usage-Based Discount(percent) | 30% | 30% | |
| Online Quote Completion Time(minutes) | 3-5 minutes | 3-5 minutes | |
| Number of Local Agents(agents) | 500+ | 500+ | |
| Home & Auto Bundle Discount(percent) | Up to 20% | Up to 20% | |
| Average Annual Auto Premium (Good Driver)(USD) | $1,847 | $1,847 | |
| Customer Service Rating(J.D. Power Score /1000) | 793 | 793 | |
| Maximum Snapshot Discount(percent) | 30% | 30% | |
| NAIC Complaint Ratio(per 1,000 policies) | 0.68 | 0.68 | |
| Online Quote Time(minutes) | 3-5 | 3-5 | |
| Market Share(percent) | 12.1% | 12.1% |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
- $1,850Average Annual Premium (Home + Auto)$1,520(winner)
- 4-7 business daysClaims Processing Time2-3 business days(winner)
- Local agents + phone/online(winner)Customer Service ModelDigital-first + phone support
- Yes (Snapshot app)Snapshot/Telematics Discount AvailableYes (Snapshot app - up to 30% savings)
- 759J.D. Power Customer Satisfaction Score (2025)775(winner)
- 22+Number of Discount Types28+(winner)
- Policy management, basic claimsMobile App FunctionalityPolicy management, claims, roadside assist, ID card(winner)
- Average Annual Premium (Home + Auto)
Farmers Insurance
$1,850
Progressive
$1,520(winner)
- Claims Processing Time
Farmers Insurance
4-7 business days
Progressive
2-3 business days(winner)
- Customer Service Model
Farmers Insurance
Local agents + phone/online(winner)
Progressive
Digital-first + phone support
- Snapshot/Telematics Discount Available
Farmers Insurance
Yes (Snapshot app)
Progressive
Yes (Snapshot app - up to 30% savings)
- J.D. Power Customer Satisfaction Score (2025)
Farmers Insurance
759
Progressive
775(winner)
- Number of Discount Types
Farmers Insurance
22+
Progressive
28+(winner)
- Mobile App Functionality
Farmers Insurance
Policy management, basic claims
Progressive
Policy management, claims, roadside assist, ID card(winner)
Full Comparison
| Attribute | Farmers Insurance | Progressive |
|---|---|---|
| Homeowners Insurance Ranking | No. 8 | — |
| Bundle Discount Maximum(%) | 10% | — |
| Average Rate Competitiveness | Higher | — |
| Average Annual Auto Insurance Premium(USD) | $1,550 | — |
| Average Annual Home + Auto Bundle Premium(USD) | $1,850 | $1,520(winner) |
| Available Discount Categories(count) | 22+ | 28+(winner) |
Show 3 more attributesAverage Rate vs National Average Below national average with competitive discounts — Average Annual Full Coverage Premium(USD) $1,485 — Average Annual Auto Premium (Good Driver)(USD) $1,847 — | ||
| Auto Insurance Rating(/5) | 4.4/5 | — |
| Consumer Review Ratings(Comparative Score) | Excellent (higher ratings) | — |
| Customer Satisfaction Level | Good | — |
| Customer Service Rating(J.D. Power Score /1000) | 793 | — |
| Financial Strength Rating | Solid | — |
| Q1 2026 Net Income(billions USD) | $2.8 billion | — |
| Financial Stability Rating(rating) | A+ (AM Best) | — |
| Agent Recruitment Growth (YoY)(%) | Standard | — |
| Premium Growth Rate(Year-over-Year %) | 6-8% | — |
| Recent Customer Dividend(Billion USD) | Not disclosed | — |
| Customer Satisfaction Score (J.D. Power 2024)(points out of 1000) | 812 | — |
| Claims Processing Speed(business days) | 4-7 days | 2-3 days(winner) |
| J.D. Power Customer Satisfaction Score(score out of 1000) | 79/100 | — |
| Number of Local Agents(agents) | 500+ | — |
| Mobile App Rating (iOS)(stars) | 4.2 | — |
| Available Insurance Discounts(number of discount types) | 45+ | — |
| Average Claims Processing Time(days) | 5-7 | — |
| Average Claim Processing Time (Mobile)(business days) | 6 days | — |
| Local Agent Availability(states) | All 50 states | — |
| Maximum Telematics Discount Savings(percent) | 30% | — |
| Company Founded(year) | 1928 | — |
| Maximum Bundle Discount(%) | 23% | — |
| Available Discount Programs(count) | 30+ discounts | — |
| Snapshot Usage-Based Discount Range(%) | Not available | — |
| Telematics Program Max Discount(percent savings) | Up to 30% | Up to 30% |
| Maximum Usage-Based Discount(percent) | 30% | — |
Show 2 more attributesHome & Auto Bundle Discount(percent) Up to 20% — Maximum Snapshot Discount(percent) 30% — | ||
| Digital Quote Completion Time(minutes) | 12 minutes | — |
| Mobile App Rating(stars out of 5) | 4.2 stars | — |
| Online Quote Completion Time(minutes) | 3-5 minutes | — |
| Customer Service Options(availability) | Local agents, phone, online | — |
| J.D. Power Customer Satisfaction (2025)(score (out of 1000)) | 759 | 775(winner) |
| AM Best Financial Strength Rating(rating) | A+ (Superior) | A+ (Superior) |
| Mobile App Claims Filing Available(yes/no) | Limited (phone required) | Full 24/7 capability |
| Years in Business(years) | 90+(winner) | 50+ |
| National Company Ranking (2026) | #5 | — |
| Combined Ratio (Claims Efficiency)(%) | 86.4% | — |
| Combined Ratio(Percentage (%)) | 86.4% | — |
| Premium Growth Rate (2026)(%) | 10% premium increase YoY | — |
| Gender Rate Variance (Widest Gap)(percentage point difference) | Standardized approach with lower variance | — |
| Telematics/Usage-Based Program | Snapshot telematics with personalized discounts | — |
| Rate Stability (2026) | Stable adjustments with managed growth | — |
| Net Premiums Written (Q1 2026)(Billions USD) | $9.911 billion | — |
| Insurify Quality Score(Comparative Rank) | Strong score | — |
| Local Agent Availability(Network Scale) | Limited locations | — |
| Digital Platform Experience(User Experience Rating) | Excellent, modern interface | — |
| Claims Processing Time (Mobile)(business days) | 2-3 days | — |
| Local Agent Network(agents) | Limited (online/phone primary) | — |
| NAIC Complaint Ratio(per 1,000 policies) | 0.68 | — |
| Online Quote Time(minutes) | 3-5 | — |
| Market Share(percent) | 12.1% | — |
Farmers InsuranceShow 3 more attributes
Show 2 more attributes
Pros & Cons
9 pros·5 cons across both
Farmers Insurance
Pros
- Strong local agent relationships provide personalized service and policy advice
- 22+ discount categories including bundling, safety features, and loyalty rewards
- Established brand with 90+ years in business and solid financial ratings (A+ AM Best)
- Accepts drivers with poor credit history more readily than competitors
Cons
- Average premiums run 15-25% higher than Progressive for identical coverage
- Claims processing takes 4-7 business days, slower than digital-first competitors
- Limited online claims initiation; often requires phone call or in-person visit
Progressive
Pros
- Average 15-25% cheaper premiums than Farmers for bundled home and auto policies
- Industry-leading mobile app with policy management, claims filing, and roadside assistance
- Claims processed in 2-3 business days with 24/7 digital claim initiation capability
- 28+ discount options including Snapshot telematics (up to 30% savings for safe drivers)
- Higher J.D. Power customer satisfaction score (775 vs Farmers' 759 in 2025)
Cons
- Minimal local agent support; primarily phone and chat-based customer service
- Less suitable for customers uncomfortable with digital-first interactions and want in-person service
Frequently Asked Questions
5 questions
Based on 2025 rate analysis, customers switching from Farmers to Progressive save an average of $330-$450 annually on bundled home and auto policies (approximately 15-25% reduction). Actual savings vary by location, driving record, and coverage selections. Progressive's Snapshot telematics program can add additional savings of up to 30% for safe drivers.
Resources & Learn More
Curated sources to dive deeper
Wikipedia
- W
Farmers Insurance on Wikipedia (opens in new tab)
Regional insurance company with local agent network offering home, auto, and specialty coverage.
- W
Progressive on Wikipedia (opens in new tab)
Digital-first insurance company offering competitive rates on auto, home, and specialty coverage with advanced online tools.
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