travel
Expedia vs Priceline 2026: Discounts, Hotels & Deals
Expedia offers a wider selection of 2+ million accommodations and better customer service ratings (4.2/5 vs 3.8/5), while Priceline's Express Deals can provide 30-50% deeper discounts for flexible travelers willing to book without knowing exact hotel details upfront.
E
Expedia
Global online travel agency offering 2.1+ million hotels, flights, and vacation packages with strong customer support.
Travelers who prioritize hotel variety, customer service quality, and transparent pricing without booking surprises.
Score71%
VS
P
Priceline
Online travel agency known for Express Deals and deep discounts on hotels, flights, and vacation packages.
Budget-conscious and flexible travelers comfortable with booking uncertainty to access significantly deeper discounts and bundled package deals.
Score71%
Quick Answer
AI SummaryExpedia offers a wider selection of 2+ million accommodations and better customer service ratings (4.2/5 vs 3.8/5), while Priceline's Express Deals can provide 30-50% deeper discounts for flexible travelers willing to book without knowing exact hotel details upfront.
Our Verdict
AI-assistedChoose Expedia if you want maximum hotel selection, better customer support, and price match guarantees—ideal for planning detailed trips with specific property requirements. Choose Priceline if you're flexible on hotel brands and willing to accept mystery bookings through Express Deals, as it often delivers the deepest discounts (30-50% off) for budget-conscious travelers.
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E
Expedia
8/10
Priceline
7/10
P
E
Choose Expedia if
Best pickTravelers who prioritize hotel variety, customer service quality, and transparent pricing without booking surprises.
P
Choose Priceline if
Budget-conscious and flexible travelers comfortable with booking uncertainty to access significantly deeper discounts and bundled package deals.
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Key Differences at a Glance
- Hotel Selection:✓ Expedia wins(2.1+ million properties vs 1.8+ million properties)
- Express Deals Discount Range:✓ Priceline wins(30-50% discounts available vs Standard 10-30% discounts)
- Customer Service Rating:✓ Expedia wins(4.2/5 stars vs 3.8/5 stars)
Key Facts & Figures
57 numeric metrics compared
| Metric | Expedia | Priceline | Ratio |
|---|---|---|---|
| Package Deal Savings(%) | 15-35% flight+hotel bundles | — | — |
| Mobile App Rating (2026)(stars) | 4.3/5 stars | — | — |
| Customer Support Response Time(hours) | 4-12 hours average | — | — |
| 2026 Revenue Growth Forecast(%) | 6-9% projected | — | — |
| Total Properties Listed(millions) | 1.5+ million properties | — | — |
| Average Hotel Cancellation Rate(%) | ~18-25% with One Key | — | — |
| Base Loyalty Program Cost(USD) | Free entry (paid tiers available) | — | — |
| Monthly Website Visits(millions) | ~120 | — | — |
| Monthly Organic Traffic Trend (2026)(% change) | Positive sustained growth | -3.06% decline | — |
| Average Domestic Roundtrip Airfare (Spring 2026)(USD) | Market competitive | $340 average | — |
| 2026 Market Research Base(travelers surveyed) | 24,000+ global travelers | Not specified | — |
| Year-over-Year Airfare Change (Spring 2026)(% decrease) | Not specified | -7% (favorable) | — |
| Price Comparison Coverage(sites indexed) | Expedia Group properties + select partners | — | — |
| Hotel-Flight Bundle Discount(% savings) | 5-15% additional savings on combined bookings | — | — |
| Free Cancellation Window(hours) | 24 hours on most bookings | — | — |
| Direct Booking Integration(checkout steps) | Direct one-platform checkout (1-2 steps) | — | — |
| User Preference for Flexible Travel(% preference) | Preferred by 65% of fixed-plan travelers | — | — |
| Monthly Active Users(millions) | Expedia: 380M | — | — |
| Total Reviews/Listings(billions) | Expedia: 50M reviews | — | — |
| Mobile App Rating(stars out of 5) | Expedia: 4.4 | — | — |
| Average Booking Commission(percent) | Expedia: Direct pricing (0% markup) | — | — |
| Countries Covered(count) | Expedia: 190+ | — | — |
| Average Loyalty Program ROI(percent return) | Expedia: 4-6% | — | — |
| Total Properties Available(properties) | 700,000+ | — | — |
| Loyalty Rewards Rate(%) | Varies by membership tier (0-10%) | — | — |
| Average Customer Service Wait Time(minutes) | 8-12 minutes | — | — |
| Annual Revenue (2025)(USD billion) | $40 billion | — | — |
| Free Cancellation Coverage(%) | 85% of bookings | — | — |
| Global Market Share(percent) | 22% of OTA bookings | — | — |
| Total Property Listings(millions) | 780,000 | — | — |
| Mobile App Rating (iOS)(stars out of 5) | 4.2 stars | — | — |
| Booking Commission Rate(percent) | 15-20% | — | — |
| Flight-Hotel Package Discount(percent) | Up to 20% | — | — |
| Active Annual Users(millions) | 152 million | — | — |
| Customer Service Response Time(hours) | 1-2 hours | — | — |
| Rewards Program Earning Rate(points per $1 USD) | Fixed 10 points per $1 | — | — |
| Annual Revenue (2024)(USD billions) | $40.8B | — | — |
| Hotel Inventory Size(properties) | 2,800,000+ hotels | — | — |
| Airline Partners(count) | 550+ airlines | — | — |
| Mobile App Downloads(millions) | 150M+ downloads | — | — |
| Average Flight Price Difference(percent cheaper) | Baseline (0%) | — | — |
| Checkout Steps Required(steps) | 1-2 steps (integrated) | — | — |
| Loyalty Program Rewards Rate(percent cash back) | 10% points + elite status | — | — |
| Global Hotel Inventory(properties) | 1.2+ million directly bookable | — | — |
| Loyalty Program Cashback(average percent return) | 10% average annual return on Expedia Rewards | — | — |
| Annual Revenue(USD billions) | $40.2 billion (2024) | — | — |
| Mobile App Rating(stars out of 5) | 4.5 stars (2.8M reviews) | — | — |
| Price Match Guarantee(hours) | 24-hour Price Match Guarantee | — | — |
| Typical Flight Markup vs Direct Airline(percent) | 2-8% markup over direct booking | — | — |
| Package Deal Savings(percent discount) | 10-15% savings on flight+hotel bundles | — | — |
| Total Hotel Listings(millions) | 2.1+ million | 1.8+ million | |
| Average Express/Discount Rate(%) | 10-30% | 30-50% | |
| Customer Service Rating(stars) | 4.2/5 | 3.8/5 | |
| Mobile App Downloads(millions) | 100+ million | 80+ million | |
| Loyalty Points Per Dollar(points) | 10 points/$1 | 10 points/$1 | |
| Flight + Hotel Package Savings(%) | 15-25% | 20-35% | |
| Annual Revenue (2024)(USD billions) | $8.8B | $5.2B |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
E
4ExpediaExpedia leads1 tie
P
2PricelineExpedia
Attribute
Priceline
- 2.1+ million properties(winner)Hotel Selection1.8+ million properties
- Standard 10-30% discountsExpress Deals Discount Range30-50% discounts available(winner)
- 4.2/5 stars(winner)Customer Service Rating3.8/5 stars
- 100+ million downloads(winner)Mobile App Downloads80+ million downloads
- Competitive bundling optionsFlight + Hotel Package DealsSpecialized bundling with deeper savings(winner)
- 10 points per $1 spentLoyalty Program Earning Rate10 points per $1 spent
- Yes, matches lower prices(winner)Price Match GuaranteeNo explicit price match
- Hotel Selection
Expedia
2.1+ million properties(winner)
Priceline
1.8+ million properties
- Express Deals Discount Range
Expedia
Standard 10-30% discounts
Priceline
30-50% discounts available(winner)
- Customer Service Rating
Expedia
4.2/5 stars(winner)
Priceline
3.8/5 stars
- Mobile App Downloads
Expedia
100+ million downloads(winner)
Priceline
80+ million downloads
- Flight + Hotel Package Deals
Expedia
Competitive bundling options
Priceline
Specialized bundling with deeper savings(winner)
- Loyalty Program Earning Rate
Expedia
10 points per $1 spent
Priceline
10 points per $1 spent
- Price Match Guarantee
Expedia
Yes, matches lower prices(winner)
Priceline
No explicit price match
Full Comparison
| Attribute | Expedia | Priceline |
|---|---|---|
| Price Match Guarantee(available) | No | — |
| Hidden Fees Transparency(rating) | Good - occasional hidden charges | — |
| Booking Fee Structure | Variable | — |
| Average Domestic Roundtrip Airfare (Spring 2026)(USD) | Market competitive | $340 average |
| Year-over-Year Airfare Change (Spring 2026)(% decrease) | Not specified | -7% (favorable) |
Show 6 more attributesHotel-Flight Bundle Discount(% savings) 5-15% additional savings on combined bookings — Booking Commission Rate(percent) 15-20% — Flight-Hotel Package Discount(percent) Up to 20% — Average Flight Price Difference(percent cheaper) Baseline (0%) — Typical Flight Markup vs Direct Airline(percent) 2-8% markup over direct booking — Average Express/Discount Rate(%) 10-30% 30-50% | ||
| Flight Booking Options(airlines) | 1000+ airlines (comprehensive) | — |
| Package Deal Savings(%) | 15-35% flight+hotel bundles | — |
| Mobile App Rating (2026)(stars) | 4.3/5 stars | — |
| Transparent Flight Details(visibility) | Hidden details on Express Deal flights | — |
| Mobile App Rating(stars out of 5) | Expedia: 4.4 | — |
| Mobile App Rating (iOS)(stars out of 5) | 4.2 stars | — |
| Checkout Steps Required(steps) | 1-2 steps (integrated) | — |
Show 1 more attributeMobile App Rating(stars out of 5) 4.5 stars (2.8M reviews) — | ||
| Customer Support Response Time(hours) | 4-12 hours average | — |
| 2026 Revenue Growth Forecast(%) | 6-9% projected | — |
| Annual Revenue (2025)(USD billion) | $40 billion | — |
| Annual Revenue (2024)(USD billions) | $8.8B | $5.2B |
| AI Personalization Features(level) | AI-enhanced pricing & recommendations | — |
| Mobile App Downloads(millions) | 100+ million(winner) | 80+ million |
| Sustainability Initiatives(programs) | Carbon offset programs, sustainable stays | — |
| Total Properties Listed(millions) | 1.5+ million properties | — |
| Total Properties Available(properties) | 700,000+ | — |
| Total Property Listings(millions) | 780,000 | — |
| Average Hotel Cancellation Rate(%) | ~18-25% with One Key | — |
| Free Cancellation Window(hours) | 24 hours on most bookings | — |
| Base Loyalty Program Cost(USD) | Free entry (paid tiers available) | — |
| Average Loyalty Program ROI(percent return) | Expedia: 4-6% | — |
| Loyalty Rewards Rate(%) | Varies by membership tier (0-10%) | — |
| Loyalty Program Cashback(average percent return) | 10% average annual return on Expedia Rewards | — |
| Loyalty Points Per Dollar(points) | 10 points/$1 | 10 points/$1 |
| Monthly Website Visits(millions) | ~120 | — |
| Price Comparison Coverage(partner count) | Direct inventory | — |
| Cheapest Day Insights | General trends | — |
| Booking Transparency Level | Fully transparent (complete details) | Opaque (limited upfront details) |
| User Control During Booking | Full customization available | Limited pre-purchase choices |
| Direct Booking Capability | Yes (on-platform) | — |
| Package Deal Options | Extensive | — |
| Package Deal Savings(percent discount) | 10-15% savings on flight+hotel bundles | — |
| Mobile App Organization | Comprehensive | — |
| Mobile App Real-Time Alerts(feature completeness) | Advanced real-time alerts with exclusive app perks | — |
| Customer Support Availability(hours/day) | 24/7 | — |
| Average Customer Service Wait Time(minutes) | 8-12 minutes | — |
| Customer Service Response Time(hours) | 1-2 hours | — |
| Customer Service Availability(hours/week) | 24/7 dedicated support | — |
| Customer Service Rating(stars) | 4.2/5(winner) | 3.8/5 |
| Monthly Organic Traffic Trend (2026)(% change) | Positive sustained growth | -3.06% decline |
| Global Inventory Scale | Expansive/comprehensive | Moderate selection |
| 2026 Market Research Base(travelers surveyed) | 24,000+ global travelers | Not specified |
| Ideal Traveler Type (2026) | Flexible control-focused travelers | Spontaneous budget seekers |
| Global Market Share(percent) | 22% of OTA bookings | — |
| Price Comparison Coverage(sites indexed) | Expedia Group properties + select partners | — |
| Price Drop Protection(coverage) | Available on select mobile app bookings | — |
| Direct Booking Integration(checkout steps) | Direct one-platform checkout (1-2 steps) | — |
| User Preference for Flexible Travel(% preference) | Preferred by 65% of fixed-plan travelers | — |
| Monthly Active Users(millions) | Expedia: 380M | — |
| Total Reviews/Listings(billions) | Expedia: 50M reviews | — |
| Booking Features | Flights, Hotels, Cars, Activities, Packages | — |
| Customer Support Hours | 24/7 phone, chat, email | — |
| Average Booking Commission(percent) | Expedia: Direct pricing (0% markup) | — |
| Countries Covered(count) | Expedia: 190+ | — |
| Flight Booking Availability | Full integration with 500+ airlines | — |
| Free Cancellation Coverage(%) | 85% of bookings | — |
| Active Annual Users(millions) | 152 million | — |
| Rewards Program Earning Rate(points per $1 USD) | Fixed 10 points per $1 | — |
| Offline Map & Itinerary Access | Limited offline features | — |
| Annual Revenue (2024)(USD billions) | $40.8B | — |
| Annual Revenue(USD billions) | $40.2 billion (2024) | — |
| Hotel Inventory Size(properties) | 2,800,000+ hotels | — |
| Airline Partners(count) | 550+ airlines | — |
| Mobile App Downloads(millions) | 150M+ downloads | — |
| Loyalty Program Rewards Rate(percent cash back) | 10% points + elite status | — |
| Global Hotel Inventory(properties) | 1.2+ million directly bookable | — |
| Airline Coverage(airlines searchable) | Partner airlines + select OTA inventory | — |
| Price Match Guarantee(hours) | 24-hour Price Match Guarantee | — |
| Total Hotel Listings(millions) | 2.1+ million(winner) | 1.8+ million |
| Flight + Hotel Package Savings(%) | 15-25% | 20-35%(winner) |
| Price Match Guarantee | Yes | No |
EExpedia
PPriceline
Price Match Guarantee(available)
No
—
Hidden Fees Transparency(rating)
Good - occasional hidden charges
—
Booking Fee Structure
Variable
—
Average Domestic Roundtrip Airfare (Spring 2026)(USD)
Market competitive
$340 average
Year-over-Year Airfare Change (Spring 2026)(% decrease)
Not specified
-7% (favorable)
Show 6 more attributes
Hotel-Flight Bundle Discount(% savings)
5-15% additional savings on combined bookings
—
Booking Commission Rate(percent)
15-20%
—
Flight-Hotel Package Discount(percent)
Up to 20%
—
Average Flight Price Difference(percent cheaper)
Baseline (0%)
—
Typical Flight Markup vs Direct Airline(percent)
2-8% markup over direct booking
—
Average Express/Discount Rate(%)
10-30%
30-50%
Flight Booking Options(airlines)
1000+ airlines (comprehensive)
—
Package Deal Savings(%)
15-35% flight+hotel bundles
—
Mobile App Rating (2026)(stars)
4.3/5 stars
—
Transparent Flight Details(visibility)
Hidden details on Express Deal flights
—
Mobile App Rating(stars out of 5)
Expedia: 4.4
—
Mobile App Rating (iOS)(stars out of 5)
4.2 stars
—
Checkout Steps Required(steps)
1-2 steps (integrated)
—
Show 1 more attribute
Mobile App Rating(stars out of 5)
4.5 stars (2.8M reviews)
—
Customer Support Response Time(hours)
4-12 hours average
—
2026 Revenue Growth Forecast(%)
6-9% projected
—
Annual Revenue (2025)(USD billion)
$40 billion
—
Annual Revenue (2024)(USD billions)
$8.8B
$5.2B
AI Personalization Features(level)
AI-enhanced pricing & recommendations
—
Mobile App Downloads(millions)
100+ million
80+ million
Sustainability Initiatives(programs)
Carbon offset programs, sustainable stays
—
Total Properties Listed(millions)
1.5+ million properties
—
Total Properties Available(properties)
700,000+
—
Total Property Listings(millions)
780,000
—
Average Hotel Cancellation Rate(%)
~18-25% with One Key
—
Free Cancellation Window(hours)
24 hours on most bookings
—
Base Loyalty Program Cost(USD)
Free entry (paid tiers available)
—
Average Loyalty Program ROI(percent return)
Expedia: 4-6%
—
Loyalty Rewards Rate(%)
Varies by membership tier (0-10%)
—
Loyalty Program Cashback(average percent return)
10% average annual return on Expedia Rewards
—
Loyalty Points Per Dollar(points)
10 points/$1
10 points/$1
Monthly Website Visits(millions)
~120
—
Price Comparison Coverage(partner count)
Direct inventory
—
Cheapest Day Insights
General trends
—
Booking Transparency Level
Fully transparent (complete details)
Opaque (limited upfront details)
User Control During Booking
Full customization available
Limited pre-purchase choices
Direct Booking Capability
Yes (on-platform)
—
Package Deal Options
Extensive
—
Package Deal Savings(percent discount)
10-15% savings on flight+hotel bundles
—
Mobile App Organization
Comprehensive
—
Mobile App Real-Time Alerts(feature completeness)
Advanced real-time alerts with exclusive app perks
—
Customer Support Availability(hours/day)
24/7
—
Average Customer Service Wait Time(minutes)
8-12 minutes
—
Customer Service Response Time(hours)
1-2 hours
—
Customer Service Availability(hours/week)
24/7 dedicated support
—
Customer Service Rating(stars)
4.2/5
3.8/5
Monthly Organic Traffic Trend (2026)(% change)
Positive sustained growth
-3.06% decline
Global Inventory Scale
Expansive/comprehensive
Moderate selection
2026 Market Research Base(travelers surveyed)
24,000+ global travelers
Not specified
Ideal Traveler Type (2026)
Flexible control-focused travelers
Spontaneous budget seekers
Global Market Share(percent)
22% of OTA bookings
—
Price Comparison Coverage(sites indexed)
Expedia Group properties + select partners
—
Price Drop Protection(coverage)
Available on select mobile app bookings
—
Direct Booking Integration(checkout steps)
Direct one-platform checkout (1-2 steps)
—
User Preference for Flexible Travel(% preference)
Preferred by 65% of fixed-plan travelers
—
Monthly Active Users(millions)
Expedia: 380M
—
Total Reviews/Listings(billions)
Expedia: 50M reviews
—
Booking Features
Flights, Hotels, Cars, Activities, Packages
—
Customer Support Hours
24/7 phone, chat, email
—
Average Booking Commission(percent)
Expedia: Direct pricing (0% markup)
—
Countries Covered(count)
Expedia: 190+
—
Flight Booking Availability
Full integration with 500+ airlines
—
Free Cancellation Coverage(%)
85% of bookings
—
Active Annual Users(millions)
152 million
—
Rewards Program Earning Rate(points per $1 USD)
Fixed 10 points per $1
—
Offline Map & Itinerary Access
Limited offline features
—
Annual Revenue (2024)(USD billions)
$40.8B
—
Annual Revenue(USD billions)
$40.2 billion (2024)
—
Hotel Inventory Size(properties)
2,800,000+ hotels
—
Airline Partners(count)
550+ airlines
—
Mobile App Downloads(millions)
150M+ downloads
—
Loyalty Program Rewards Rate(percent cash back)
10% points + elite status
—
Global Hotel Inventory(properties)
1.2+ million directly bookable
—
Airline Coverage(airlines searchable)
Partner airlines + select OTA inventory
—
Price Match Guarantee(hours)
24-hour Price Match Guarantee
—
Total Hotel Listings(millions)
2.1+ million
1.8+ million
Flight + Hotel Package Savings(%)
15-25%
20-35%
Price Match Guarantee
Yes
No
Pros & Cons
10 pros·4 cons across both
E
P
E
Expedia
+5-2
Pros
- 2.1+ million hotel listings providing maximum choice and comparison options
- 4.2/5 customer service rating with 24/7 multilingual support
- Price Match Guarantee ensures you're getting the best available rate
- 100+ million mobile app downloads with seamless booking interface
- Rewards program offers free night certificates and airline miles
Cons
- Standard discounts (10-30%) are less aggressive than Priceline's Express Deals
- Booking fees sometimes applied to hotel reservations depending on booking method
P
Priceline
+5-2
Pros
- Express Deals deliver 30-50% discounts for flexible travelers accepting mystery hotel brands until after booking
- Exceptional flight + hotel package bundling creates additional 20-35% savings opportunities
- Name Your Own Price feature allows travelers to bid on accommodations and services
- 1.8+ million properties available across all star ratings and locations
- Free cancellation on most bookings provides booking flexibility
Cons
- 3.8/5 customer service rating reflects slower response times and resolution issues
- Express Deals lack transparency—hotel brand unknown until after payment confirmed
Frequently Asked Questions
5 questions
Express Deals are opaque bookings where you receive 30-50% discounts by accepting bookings without knowing the exact hotel brand until after payment. The hotel is in your selected area and star category, but not specified. Deep discounts exist because hotels fill last-minute inventory at reduced rates, and Priceline passes bulk negotiating power to users accepting this uncertainty.
Resources & Learn More
Curated sources to dive deeper
Wikipedia
- W
Expedia on Wikipedia (opens in new tab)
Global online travel agency offering 2.1+ million hotels, flights, and vacation packages with strong customer support.
- W
Priceline on Wikipedia (opens in new tab)
Online travel agency known for Express Deals and deep discounts on hotels, flights, and vacation packages.
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