software
Booking.com vs Expedia 2026: Price & Features
Booking.com offers more total listings (42+ million properties) and better mobile experience, while Expedia provides more integrated flight-hotel packages and stronger hotel rewards through Expedia Rewards program.
Booking.com
Global online travel agency with 42+ million properties focused on accommodation listings.
Budget-conscious travelers, international explorers seeking maximum accommodation variety, and mobile-first bookers who want offline access and advanced filtering options.
Score63%
VS
E
Expedia
Global travel booking platform with direct inventory for flights, hotels, cars, and vacation packages.
Multi-component trip planners needing flights, hotels, and car rentals bundled together, frequent loyalty members seeking clear rewards redemption, and travelers prioritizing consolidated support and price guarantees.
Score63%
Quick Answer
AI SummaryBooking.com offers more total listings (42+ million properties) and better mobile experience, while Expedia provides more integrated flight-hotel packages and stronger hotel rewards through Expedia Rewards program.
Our Verdict
AI-assistedChoose Booking.com if you prioritize finding accommodations globally with the most options, lower booking fees, and a superior mobile experience—ideal for independent travelers and property explorers. Choose Expedia if you want integrated flight-hotel packages with substantial bundled discounts, prefer consolidated trip management, and value a structured rewards program with faster customer support.
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Booking.com
8.1/10
Expedia
6.9/10
E
Choose Booking.com if
Best pickBudget-conscious travelers, international explorers seeking maximum accommodation variety, and mobile-first bookers who want offline access and advanced filtering options.
E
Choose Expedia if
Multi-component trip planners needing flights, hotels, and car rentals bundled together, frequent loyalty members seeking clear rewards redemption, and travelers prioritizing consolidated support and price guarantees.
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Key Differences at a Glance
- Total Property Listings:✓ Booking.com wins(42.3 million vs 780,000)
- Booking Commission for Hotels:✓ Booking.com wins(12-15% vs 15-20%)
- Mobile App Rating (iOS):✓ Booking.com wins(4.6 stars vs 4.2 stars)
Key Facts & Figures
71 numeric metrics compared
| Metric | Booking.com | Expedia | Ratio |
|---|---|---|---|
| Listings | 28 Million+ | — | — |
| Revenue(USD) | $21 Billion | — | — |
| Package Deal Savings(%) | 5-15% bundled discounts | 15-35% flight+hotel bundles | |
| Mobile App Rating (2026)(stars) | 4.6/5 stars | 4.3/5 stars | |
| Customer Support Response Time(hours) | 1-4 hours average | 4-12 hours average | |
| 2026 Revenue Growth Forecast(%) | 12-15% projected | 6-9% projected | |
| Total Properties Listed(millions) | 28+ million properties | 1.5+ million properties | |
| Average Hotel Cancellation Rate(%) | ~20-30% of bookings | ~18-25% with One Key | |
| Base Loyalty Program Cost(USD) | Free | Free entry (paid tiers available) | |
| Host Commission Rate(%) | 15-25% | — | — |
| Required Price Premium to Match Profitability(%) | 15-20% price increase needed | — | — |
| Average Stay Duration(nights) | 7+ nights (typical for business/intl) | — | — |
| Cancellation Policy Options(policies) | Limited options (stricter) | — | — |
| Hosts Listing on Both Platforms(%) | 67% use both | — | — |
| Hosts Earning More From Multi-Platform Strategy(%) | Only 23% earn more listing on both | — | — |
| Required Price Premium(%) | 15-20% markup needed | — | — |
| Hosts Using Both Platforms(%) | 67% dual-listed | — | — |
| Hosts Reporting Increased Revenue From Dual-Listing(%) | Only 23% see higher total revenue | — | — |
| Total Accommodation Listings(millions) | 28+ million properties | — | — |
| Mobile-Exclusive Discounts(% of listings) | 30% offer mobile-only prices | — | — |
| Loyalty Reward Rate(% per booking) | 1% cash back | — | — |
| Annual User Base(millions) | 300+ million users | — | — |
| Supported Languages(count) | 43 languages | — | — |
| Free Cancellation Rate(% of bookings) | 85% of properties | — | — |
| Average Review Rating(out of 5) | 4.3 stars | — | — |
| Hotel Database Size(properties) | 220M+ total properties | — | — |
| Geographic Reach(countries) | 220+ countries | — | — |
| Mobile Traffic Share(%) | 80%+ | — | — |
| 2025 Revenue Growth(%) | Double-digit growth projected | — | — |
| Price Comparison Sources(booking sites) | Direct booking only | — | — |
| Annual Revenue(USD Billions) | $17.08B | — | — |
| Total Listings Available(millions) | 28M+ | — | — |
| Average Nightly Rate (USD)(USD) | $80-$150 | — | — |
| Minimum Stay Requirement(nights) | 1 night (flexible) | — | — |
| Free Cancellation Window(hours before arrival) | 48 hours (standardized) | — | — |
| Weekly Stay Discount(percent off) | 0-5% | — | — |
| Mobile App Reviews (Google Play)(stars out of 5) | 4.4 stars | — | — |
| Properties with Full Kitchen(percent of listings) | 35% | — | — |
| Total Property Listings(millions) | 42.3 million | 780,000 | |
| Mobile App Rating (iOS)(stars out of 5) | 4.6 stars | 4.2 stars | |
| Booking Commission Rate(percent) | 12-15% | 15-20% | |
| Flight-Hotel Package Discount(percent) | Up to 12% | Up to 20% | |
| Active Annual Users(millions) | 231 million | 152 million | |
| Customer Service Response Time(hours) | 2-4 hours | 1-2 hours | |
| Rewards Program Earning Rate(points per $1 USD) | Variable (0.5-2x) | Fixed 10 points per $1 | |
| Monthly Website Visits(millions) | ~120 | ~120 | |
| 2026 Market Research Base(travelers surveyed) | 24,000+ global travelers | 24,000+ global travelers | |
| Price Comparison Coverage(sites indexed) | Expedia Group properties + select partners | Expedia Group properties + select partners | |
| Hotel-Flight Bundle Discount(% savings) | 5-15% additional savings on combined bookings | 5-15% additional savings on combined bookings | |
| Free Cancellation Window(hours) | 24 hours on most bookings | 24 hours on most bookings | |
| Direct Booking Integration(checkout steps) | Direct one-platform checkout (1-2 steps) | Direct one-platform checkout (1-2 steps) | |
| User Preference for Flexible Travel(% preference) | Preferred by 65% of fixed-plan travelers | Preferred by 65% of fixed-plan travelers | |
| Monthly Active Users(millions) | Expedia: 380M | Expedia: 380M | |
| Total Reviews/Listings(billions) | Expedia: 50M reviews | Expedia: 50M reviews | |
| Mobile App Rating(stars out of 5) | Expedia: 4.4 | Expedia: 4.4 | |
| Average Booking Commission(percent) | Expedia: Direct pricing (0% markup) | Expedia: Direct pricing (0% markup) | |
| Countries Covered(count) | Expedia: 190+ | Expedia: 190+ | |
| Average Loyalty Program ROI(percent return) | Expedia: 4-6% | Expedia: 4-6% | |
| Total Properties Available(properties) | 700,000+ | 700,000+ | |
| Loyalty Rewards Rate(%) | Varies by membership tier (0-10%) | Varies by membership tier (0-10%) | |
| Average Customer Service Wait Time(minutes) | 8-12 minutes | 8-12 minutes | |
| Annual Revenue (2025)(USD billion) | $40 billion | $40 billion | |
| Free Cancellation Coverage(%) | 85% of bookings | 85% of bookings | |
| Global Market Share(percent) | 22% of OTA bookings | 22% of OTA bookings | |
| Annual Revenue (2024)(USD billions) | $40.8B | $40.8B | |
| Hotel Inventory Size(properties) | 2,800,000+ hotels | 2,800,000+ hotels | |
| Airline Partners(count) | 550+ airlines | 550+ airlines | |
| Mobile App Downloads(millions) | 150M+ downloads | 150M+ downloads | |
| Average Flight Price Difference(percent cheaper) | Baseline (0%) | Baseline (0%) | |
| Checkout Steps Required(steps) | 1-2 steps (integrated) | 1-2 steps (integrated) | |
| Loyalty Program Rewards Rate(percent cash back) | 10% points + elite status | 10% points + elite status |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
Booking.com leads
E
3ExpediaBooking.com
Attribute
Expedia
- 42.3 million(winner)Total Property Listings780,000
- 12-15%(winner)Booking Commission for Hotels15-20%
- 4.6 stars(winner)Mobile App Rating (iOS)4.2 stars
- Genius points (variable)Rewards Program Earning Rate10 points per $1 spent(winner)
- Up to 12%Flight + Hotel Bundle DiscountUp to 20%(winner)
- 231 million(winner)User Base (Active Annual Users)152 million
- 2-4 hoursCustomer Service Response Time1-2 hours(winner)
- Total Property Listings
Booking.com
42.3 million(winner)
Expedia
780,000
- Booking Commission for Hotels
Booking.com
12-15%(winner)
Expedia
15-20%
- Mobile App Rating (iOS)
Booking.com
4.6 stars(winner)
Expedia
4.2 stars
- Rewards Program Earning Rate
Booking.com
Genius points (variable)
Expedia
10 points per $1 spent(winner)
- Flight + Hotel Bundle Discount
Booking.com
Up to 12%
Expedia
Up to 20%(winner)
- User Base (Active Annual Users)
Booking.com
231 million(winner)
Expedia
152 million
- Customer Service Response Time
Booking.com
2-4 hours
Expedia
1-2 hours(winner)
Full Comparison
| Attribute | Booking.com | Expedia |
|---|---|---|
| Price Match Guarantee(available) | Yes, official guarantee | No |
| Hidden Fees Transparency(rating) | Excellent - upfront pricing | Good - occasional hidden charges |
| Mobile-Exclusive Discounts(% of listings) | 30% offer mobile-only prices | — |
| Average Nightly Rate (USD)(USD) | $80-$150 | — |
| Weekly Stay Discount(percent off) | 0-5% | — |
Show 7 more attributesBooking Commission Rate(percent) 12-15% 15-20% Flight-Hotel Package Discount(percent) Up to 12% Up to 20% Booking Fee Structure Variable — Average Domestic Roundtrip Airfare (Spring 2026)(USD) Market competitive — Year-over-Year Airfare Change (Spring 2026)(% decrease) Not specified — Hotel-Flight Bundle Discount(% savings) 5-15% additional savings on combined bookings — Average Flight Price Difference(percent cheaper) Baseline (0%) — | ||
| Listings | 28 Million+ | — |
| Revenue(USD) | $21 Billion | — |
| 2026 Revenue Growth Forecast(%) | 12-15% projected(winner) | 6-9% projected |
| Annual Revenue (2025)(USD billion) | $40 billion | — |
| Flight Booking Options(airlines) | 500+ airlines (limited) | 1000+ airlines (comprehensive) |
| Package Deal Savings(%) | 5-15% bundled discounts | 15-35% flight+hotel bundles(winner) |
| Mobile App Rating (2026)(stars) | 4.6/5 stars(winner) | 4.3/5 stars |
| Mobile App Reviews (Google Play)(stars out of 5) | 4.4 stars | — |
| Mobile App Rating (iOS)(stars out of 5) | 4.6 stars(winner) | 4.2 stars |
| Transparent Flight Details(visibility) | Hidden details on Express Deal flights | — |
| Mobile App Rating(stars out of 5) | Expedia: 4.4 | — |
Show 1 more attributeCheckout Steps Required(steps) 1-2 steps (integrated) — | ||
| Customer Support Response Time(hours) | 1-4 hours average(winner) | 4-12 hours average |
| Customer Support | 24/7 comprehensive support | — |
| AI Personalization Features(level) | Ultra-personalized curated trips | AI-enhanced pricing & recommendations |
| AI Personalization Features(level) | Advanced (2026 focus) | — |
| Sustainability Initiatives(programs) | Green travel options, eco-friendly filters | Carbon offset programs, sustainable stays |
| Total Properties Listed(millions) | 28+ million properties(winner) | 1.5+ million properties |
| Total Accommodation Listings(millions) | 28+ million properties | — |
| Total Property Listings(millions) | 42.3 million(winner) | 780,000 |
| Total Properties Available(properties) | 700,000+ | — |
| Average Hotel Cancellation Rate(%) | ~20-30% of bookings | ~18-25% with One Key(winner) |
| Free Cancellation Rate(% of bookings) | 85% of properties | — |
| Free Cancellation Window(hours) | 24 hours on most bookings | — |
| Base Loyalty Program Cost(USD) | Free | Free entry (paid tiers available) |
| Loyalty Reward Rate(% per booking) | 1% cash back | — |
| Average Loyalty Program ROI(percent return) | Expedia: 4-6% | — |
| Loyalty Rewards Rate(%) | Varies by membership tier (0-10%) | — |
| Host Commission Rate(%) | 15-25% | — |
| Required Price Premium to Match Profitability(%) | 15-20% price increase needed | — |
| Average Guest Age(years) | Older (business/professional focus) | — |
| Average Guest Trips Per Year(trips) | Lower frequency (longer stay focus) | — |
| Average Guest Age(years) | Diverse (business/leisure mix) | — |
| Average Stay Duration(nights) | 7+ nights (typical for business/intl) | — |
| Annual Trips Per Guest(trips/year) | Lower frequency | — |
| Average Stay Duration(nights) | Longer (extended stays) | — |
| Cancellation Policy Options(policies) | Limited options (stricter) | — |
| Hosts Listing on Both Platforms(%) | 67% use both | — |
| Hosts Earning More From Multi-Platform Strategy(%) | Only 23% earn more listing on both | — |
| Cancellation Rate Tendency(relative rating) | Low (advance notice typical) | — |
| Required Price Premium(%) | 15-20% markup needed | — |
| Hosts Using Both Platforms(%) | 67% dual-listed | — |
| Hosts Reporting Increased Revenue From Dual-Listing(%) | Only 23% see higher total revenue | — |
| Annual Revenue(USD Billions) | $17.08B | — |
| Annual Revenue (2024)(USD billions) | $40.8B | — |
| Payment Processing(timing) | After guest checkout | — |
| Annual User Base(millions) | 300+ million users | — |
| Supported Languages(count) | 43 languages | — |
| Average Review Rating(out of 5) | 4.3 stars | — |
| Hotel Database Size(properties) | 220M+ total properties | — |
| Geographic Reach(countries) | 220+ countries | — |
| Mobile Traffic Share(%) | 80%+ | — |
| 2025 Revenue Growth(%) | Double-digit growth projected | — |
| Price Comparison Sources(booking sites) | Direct booking only | — |
| AI Personalization | Advanced AI-powered (2026 focus) | — |
| Price Comparison Coverage(partner count) | Direct inventory | — |
| Cheapest Day Insights | General trends | — |
| Booking Transparency Level | Fully transparent (complete details) | — |
Show 1 more attributeUser Control During Booking Full customization available — | ||
| Booking Experience | Direct on-platform checkout | — |
| Total Listings Available(millions) | 28M+ | — |
| Minimum Stay Requirement(nights) | 1 night (flexible) | — |
| Free Cancellation Window(hours before arrival) | 48 hours (standardized) | — |
| Properties with Full Kitchen(percent of listings) | 35% | — |
| Active Annual Users(millions) | 231 million(winner) | 152 million |
| Customer Service Response Time(hours) | 2-4 hours | 1-2 hours(winner) |
| Customer Support Availability(hours/day) | 24/7 | — |
| Average Customer Service Wait Time(minutes) | 8-12 minutes | — |
| Customer Service Availability(hours/week) | 24/7 dedicated support | — |
| Rewards Program Earning Rate(points per $1 USD) | Variable (0.5-2x) | Fixed 10 points per $1(winner) |
| Offline Map & Itinerary Access | Full offline access available | Limited offline features |
| Monthly Website Visits(millions) | ~120 | — |
| Direct Booking Capability | Yes (on-platform) | — |
| Package Deal Options | Extensive | — |
| Mobile App Organization | Comprehensive | — |
| Mobile App Real-Time Alerts(feature completeness) | Advanced real-time alerts with exclusive app perks | — |
| Monthly Organic Traffic Trend (2026)(% change) | Positive sustained growth | — |
| Global Inventory Scale | Expansive/comprehensive | — |
| 2026 Market Research Base(travelers surveyed) | 24,000+ global travelers | — |
| Ideal Traveler Type (2026) | Flexible control-focused travelers | — |
| Global Market Share(percent) | 22% of OTA bookings | — |
| Price Comparison Coverage(sites indexed) | Expedia Group properties + select partners | — |
| Price Drop Protection(coverage) | Available on select mobile app bookings | — |
| Direct Booking Integration(checkout steps) | Direct one-platform checkout (1-2 steps) | — |
| User Preference for Flexible Travel(% preference) | Preferred by 65% of fixed-plan travelers | — |
| Monthly Active Users(millions) | Expedia: 380M | — |
| Total Reviews/Listings(billions) | Expedia: 50M reviews | — |
| Booking Features | Flights, Hotels, Cars, Activities, Packages | — |
| Customer Support Hours | 24/7 phone, chat, email | — |
| Average Booking Commission(percent) | Expedia: Direct pricing (0% markup) | — |
| Countries Covered(count) | Expedia: 190+ | — |
| Flight Booking Availability | Full integration with 500+ airlines | — |
| Free Cancellation Coverage(%) | 85% of bookings | — |
| Hotel Inventory Size(properties) | 2,800,000+ hotels | — |
| Airline Partners(count) | 550+ airlines | — |
| Mobile App Downloads(millions) | 150M+ downloads | — |
| Loyalty Program Rewards Rate(percent cash back) | 10% points + elite status | — |
Booking.comEExpedia
Price Match Guarantee(available)
Yes, official guarantee
No
Hidden Fees Transparency(rating)
Excellent - upfront pricing
Good - occasional hidden charges
Mobile-Exclusive Discounts(% of listings)
30% offer mobile-only prices
—
Average Nightly Rate (USD)(USD)
$80-$150
—
Weekly Stay Discount(percent off)
0-5%
—
Show 7 more attributes
Booking Commission Rate(percent)
12-15%
15-20%
Flight-Hotel Package Discount(percent)
Up to 12%
Up to 20%
Booking Fee Structure
Variable
—
Average Domestic Roundtrip Airfare (Spring 2026)(USD)
Market competitive
—
Year-over-Year Airfare Change (Spring 2026)(% decrease)
Not specified
—
Hotel-Flight Bundle Discount(% savings)
5-15% additional savings on combined bookings
—
Average Flight Price Difference(percent cheaper)
Baseline (0%)
—
Listings
28 Million+
—
Revenue(USD)
$21 Billion
—
2026 Revenue Growth Forecast(%)
12-15% projected
6-9% projected
Annual Revenue (2025)(USD billion)
$40 billion
—
Flight Booking Options(airlines)
500+ airlines (limited)
1000+ airlines (comprehensive)
Package Deal Savings(%)
5-15% bundled discounts
15-35% flight+hotel bundles
Mobile App Rating (2026)(stars)
4.6/5 stars
4.3/5 stars
Mobile App Reviews (Google Play)(stars out of 5)
4.4 stars
—
Mobile App Rating (iOS)(stars out of 5)
4.6 stars
4.2 stars
Transparent Flight Details(visibility)
Hidden details on Express Deal flights
—
Mobile App Rating(stars out of 5)
Expedia: 4.4
—
Show 1 more attribute
Checkout Steps Required(steps)
1-2 steps (integrated)
—
Customer Support Response Time(hours)
1-4 hours average
4-12 hours average
Customer Support
24/7 comprehensive support
—
AI Personalization Features(level)
Ultra-personalized curated trips
AI-enhanced pricing & recommendations
AI Personalization Features(level)
Advanced (2026 focus)
—
Sustainability Initiatives(programs)
Green travel options, eco-friendly filters
Carbon offset programs, sustainable stays
Total Properties Listed(millions)
28+ million properties
1.5+ million properties
Total Accommodation Listings(millions)
28+ million properties
—
Total Property Listings(millions)
42.3 million
780,000
Total Properties Available(properties)
700,000+
—
Average Hotel Cancellation Rate(%)
~20-30% of bookings
~18-25% with One Key
Free Cancellation Rate(% of bookings)
85% of properties
—
Free Cancellation Window(hours)
24 hours on most bookings
—
Base Loyalty Program Cost(USD)
Free
Free entry (paid tiers available)
Loyalty Reward Rate(% per booking)
1% cash back
—
Average Loyalty Program ROI(percent return)
Expedia: 4-6%
—
Loyalty Rewards Rate(%)
Varies by membership tier (0-10%)
—
Host Commission Rate(%)
15-25%
—
Required Price Premium to Match Profitability(%)
15-20% price increase needed
—
Average Guest Age(years)
Older (business/professional focus)
—
Average Guest Trips Per Year(trips)
Lower frequency (longer stay focus)
—
Average Guest Age(years)
Diverse (business/leisure mix)
—
Average Stay Duration(nights)
7+ nights (typical for business/intl)
—
Annual Trips Per Guest(trips/year)
Lower frequency
—
Average Stay Duration(nights)
Longer (extended stays)
—
Cancellation Policy Options(policies)
Limited options (stricter)
—
Hosts Listing on Both Platforms(%)
67% use both
—
Hosts Earning More From Multi-Platform Strategy(%)
Only 23% earn more listing on both
—
Cancellation Rate Tendency(relative rating)
Low (advance notice typical)
—
Required Price Premium(%)
15-20% markup needed
—
Hosts Using Both Platforms(%)
67% dual-listed
—
Hosts Reporting Increased Revenue From Dual-Listing(%)
Only 23% see higher total revenue
—
Annual Revenue(USD Billions)
$17.08B
—
Annual Revenue (2024)(USD billions)
$40.8B
—
Payment Processing(timing)
After guest checkout
—
Annual User Base(millions)
300+ million users
—
Supported Languages(count)
43 languages
—
Average Review Rating(out of 5)
4.3 stars
—
Hotel Database Size(properties)
220M+ total properties
—
Geographic Reach(countries)
220+ countries
—
Mobile Traffic Share(%)
80%+
—
2025 Revenue Growth(%)
Double-digit growth projected
—
Price Comparison Sources(booking sites)
Direct booking only
—
AI Personalization
Advanced AI-powered (2026 focus)
—
Price Comparison Coverage(partner count)
Direct inventory
—
Cheapest Day Insights
General trends
—
Booking Transparency Level
Fully transparent (complete details)
—
Show 1 more attribute
User Control During Booking
Full customization available
—
Booking Experience
Direct on-platform checkout
—
Total Listings Available(millions)
28M+
—
Minimum Stay Requirement(nights)
1 night (flexible)
—
Free Cancellation Window(hours before arrival)
48 hours (standardized)
—
Properties with Full Kitchen(percent of listings)
35%
—
Active Annual Users(millions)
231 million
152 million
Customer Service Response Time(hours)
2-4 hours
1-2 hours
Customer Support Availability(hours/day)
24/7
—
Average Customer Service Wait Time(minutes)
8-12 minutes
—
Customer Service Availability(hours/week)
24/7 dedicated support
—
Rewards Program Earning Rate(points per $1 USD)
Variable (0.5-2x)
Fixed 10 points per $1
Offline Map & Itinerary Access
Full offline access available
Limited offline features
Monthly Website Visits(millions)
~120
—
Direct Booking Capability
Yes (on-platform)
—
Package Deal Options
Extensive
—
Mobile App Organization
Comprehensive
—
Mobile App Real-Time Alerts(feature completeness)
Advanced real-time alerts with exclusive app perks
—
Monthly Organic Traffic Trend (2026)(% change)
Positive sustained growth
—
Global Inventory Scale
Expansive/comprehensive
—
2026 Market Research Base(travelers surveyed)
24,000+ global travelers
—
Ideal Traveler Type (2026)
Flexible control-focused travelers
—
Global Market Share(percent)
22% of OTA bookings
—
Price Comparison Coverage(sites indexed)
Expedia Group properties + select partners
—
Price Drop Protection(coverage)
Available on select mobile app bookings
—
Direct Booking Integration(checkout steps)
Direct one-platform checkout (1-2 steps)
—
User Preference for Flexible Travel(% preference)
Preferred by 65% of fixed-plan travelers
—
Monthly Active Users(millions)
Expedia: 380M
—
Total Reviews/Listings(billions)
Expedia: 50M reviews
—
Booking Features
Flights, Hotels, Cars, Activities, Packages
—
Customer Support Hours
24/7 phone, chat, email
—
Average Booking Commission(percent)
Expedia: Direct pricing (0% markup)
—
Countries Covered(count)
Expedia: 190+
—
Flight Booking Availability
Full integration with 500+ airlines
—
Free Cancellation Coverage(%)
85% of bookings
—
Hotel Inventory Size(properties)
2,800,000+ hotels
—
Airline Partners(count)
550+ airlines
—
Mobile App Downloads(millions)
150M+ downloads
—
Loyalty Program Rewards Rate(percent cash back)
10% points + elite status
—
Pros & Cons
10 pros·6 cons across both
E
Booking.com
+5-3
Pros
- 42.3 million total properties (largest inventory globally)
- Industry-leading mobile app with 4.6-star iOS rating and offline access
- Lower booking commissions (12-15% vs 15-20%) resulting in better base prices
- 231 million active users providing extensive review database
- Flexible cancellation policies on 99% of properties with free modifications
Cons
- Genius rewards program lacks transparency; earning rates vary by property with no fixed redemption value
- Weaker flight search integration requires multiple searches for flight combinations
- Customer service only available via chat/email without direct phone support in most regions
E
Expedia
+5-3
Pros
- Industry-leading flight-hotel package discounts up to 20% on combined bookings
- Expedia Rewards program with straightforward 10 points per $1 spent earning structure
- Fastest customer support: 1-2 hour response time with 24/7 phone support
- Integrated trip management dashboard with real-time flight status alerts
- Price match guarantee with refund of difference plus 10% additional credit
Cons
- Limited to 780,000 properties versus Booking.com's 42+ million, reducing accommodation choices
- Higher base booking fees (15-20%) increase upfront costs before discounts apply
- Mobile app rated 4.2 stars with fewer offline features and slower loading on slower connections
Frequently Asked Questions
5 questions
Booking.com typically offers lower base prices due to 12-15% booking fees versus Expedia's 15-20%. However, Expedia frequently provides larger flight-hotel package discounts (up to 20% bundled) that can offset the higher base rates if you're booking a complete trip. For hotels alone, Booking.com wins; for bundled travel, Expedia often wins.
Resources & Learn More
Curated sources to dive deeper
Where to Buy
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