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Burger King vs Chick-fil-A 2026: Quality, Price, Menu Comparison

Burger King specializes in flame-grilled beef burgers with broader menu variety, while Chick-fil-A focuses exclusively on chicken sandwiches with a more limited but highly refined menu. Chick-fil-A has higher average unit volumes and customer satisfaction scores, while Burger King offers more diverse options for different dietary preferences.

Burger King

Burger King

Global fast-food chain specializing in flame-grilled burgers with diverse menu offerings

Customers seeking variety, late-night dining, burger customization, and global accessibility with budget-friendly pricing

Score63%
VS
Chick-fil-A

Chick-fil-A

Premium fast-casual chicken specialist with refined menu and exceptional customer satisfaction

Customers prioritizing chicken quality, consistent service experience, premium positioning, and willing to accept limited menu and Sunday closures

Score63%

Quick Answer

AI Summary

Burger King specializes in flame-grilled beef burgers with broader menu variety, while Chick-fil-A focuses exclusively on chicken sandwiches with a more limited but highly refined menu. Chick-fil-A has higher average unit volumes and customer satisfaction scores, while Burger King offers more diverse options for different dietary preferences.

Our Verdict

AI-assisted

Choose Burger King if you want menu diversity, late-night availability, vegetarian options, and a global presence with competitive pricing. Choose Chick-fil-A if you prioritize superior customer satisfaction, premium chicken quality, higher perceived value, and don't mind limited menu options or Sunday closures.

Community feedback

Was this verdict helpful?

Burger King
7.8/10
Chick-fil-A
7.2/10
Burger King

Choose Burger King if

Best pick

Customers seeking variety, late-night dining, burger customization, and global accessibility with budget-friendly pricing

Chick-fil-A

Choose Chick-fil-A if

Customers prioritizing chicken quality, consistent service experience, premium positioning, and willing to accept limited menu and Sunday closures

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Key Differences at a Glance

  • Primary Protein Focus:Flame-grilled beef burgers, chicken, seafood vs Chicken sandwiches exclusively
  • Average Unit Volume (Annual Revenue per Location):Chick-fil-A wins($2.7 million vs $1.2 million)
  • Customer Satisfaction Score (ACSI 2024):Chick-fil-A wins(86/100 vs 77/100)
See all 7 differences

Key Facts & Figures

87 numeric metrics compared

MetricBurger KingChick-fil-ARatio
System-Wide Revenue(USD)$1.8 Billion
Standard Meal Deal Price (UK)(GBP)£5.99
Price Difference(USD)Saves £2.00
Signature Burger Flame-Grill Time(seconds)~40 seconds per Whopper
Global Restaurant Locations(count)18,000+3,000+
Meal Deal Customization Options(burger choices)5+ burger options at £5.99
Annual Corporate Revenue(USD billions)$6.5B
Franchisee Average Unit Volume(USD thousands)$1,650
Initial Franchise Investment(USD millions)$316-$550
Big Mac / Whopper Calories(calories)660 cal (Whopper)
Global Brand Awareness(percent)89%
Loyalty Program Members(millions)8M+ (BK Rewards)
Total Global Locations(stores)18,000+3,000+
Annual Revenue per Restaurant(USD millions)$1.2M$3.8M
Customer Satisfaction Score(ACSI points (0-100))7786
Average Drive-Thru Speed(minutes)4.5 minutes3.2 minutes
Signature Item Calories(calories)Whopper: 660 calChicken Sandwich: 440 cal
Average Meal Price(USD)$6.50$8.25
Operating Days Per Year(days)365 days260 days (closed Sundays)
Menu Item Count(items)120+15-20
Average Customer Service Time(minutes)6-8
Average Burger Price(USD)$7.50-9.50
Menu Customization Level(scale 1-10)9/10
Digital Ordering Availability(percentage of locations)65%
Total Global Restaurants(locations)18,291
Annual Revenue(USD billions)$6.5B$14.3B
Average Unit Volume (AUV)(USD millions)$1,200
Countries of Operation(countries)95
Signature Burger Price (USD)(USD)$5.49 (Whopper)
Average Service Time(minutes)4-5 minutes
Franchise Startup Cost(USD thousands)$250-$550
Single Burger Base Price(USD)$7.25
Number of Global Locations(restaurants)18,000+2,900+
Average Customer Rating(stars)3.8/5.0
Average Service Wait Time(minutes)6 minutes
Topping Customization Options(toppings)6 standard toppings
Drive-Thru Availability(percent of locations)95%
Price Per Pound of Beef(USD)$2.10/lb
Annual Global Revenue(USD billions)$6.5 billion
Total Global Restaurant Count(locations)18,000
Average Unit Volume Per Location(USD millions)$1.62M
Mobile App Daily Active Users(millions)4.2M DAU
Breakfast Menu Item Count(items)6 items
Global Brand Awareness (Unaided)(percent)89%
Number of Locations(restaurants)18,000+
Brand Value Ranking(USD billions)$19.3 billion
Signature Burger Calories(calories)660 (Whopper)
Countries with Presence(countries)90+ countries
Average Unit Volume(USD millions annually)$1.2 million$2.7 million
Global Locations(number of restaurants)18,500+3,100+
Average Transaction Value(USD)$8.50$9.25
Core Menu Item Count(number of items)150+17
Operating Hours Per Week(hours per week)168 (24/7 at many locations)126 (closed Sundays, 6am-10pm typical)
Employee Turnover Rate(percent annually)150%110%
Average Check-In Rating (Google/Yelp)(stars out of 5)3.84.5
2026 New Location Growth Target(locations)150-200 estimated150-200 estimated
Average Customer Transaction Time(minutes)4.5 minutes4.5 minutes
Global Store Locations(stores)40,000+40,000+
Average Chicken Sandwich Price(USD)$9.25$9.25
Annual Operating Days(days)365 days365 days
Price Premium vs. Competitor(percent)+38% higher+38% higher
International Presence(countries)100+ countries100+ countries
Signature Chicken Sandwich Price(USD)$4.59$4.59
U.S. Restaurant Locations(count)3,500+3,500+
Average Drive-Thru Wait Time(minutes)4.24.2
Order Accuracy Rate(%)99.2%99.2%
Annual U.S. Revenue(billion USD)$3.6B$3.6B
Chicken Sandwich Sodium Content(mg)940mg940mg
Customer Satisfaction Rating(stars (out of 5))86%86%
Average Entree Price(USD)$8.50$8.50
Sodium per Standard Entree(mg)1,240mg1,240mg
Core Menu Items(items)28 items28 items
US Restaurant Locations(count)3,0523,052
24-Hour Availability(percent of locations)0%0%
Average Wait Time(minutes)4.2 minutes4.2 minutes
Average Transaction Time(minutes)3-43-4
Operating Days per Week(days)66
Revenue Per Location (Annual)(USD millions)$2.7-3.2M$2.7-3.2M
Repeat Customer Rate(percentage)78%78%
Average Entrée Price(USD)$9.25$9.25
US Location Count(locations)3,0393,039
Customer Satisfaction (ACSI)(score/100)8686
Chicken Sandwich Price(USD)$8.49$8.49
Drive-Thru Speed(minutes)4.3 min4.3 min
Menu Items Available(items)~25 items~25 items
Global Countries Served(countries)1 (USA only)1 (USA only)
Average Employee Wage(USD/hour)$17.00$17.00

Sourced from publicly available data ·

Key Differences

7 attributes compared head-to-head

Burger King
3Burger King
Evenly matched1 tie
Chick-fil-A
3Chick-fil-A
  • Primary Protein Focus

    Burger King

    Flame-grilled beef burgers, chicken, seafood

    Chick-fil-A

    Chicken sandwiches exclusively

  • Average Unit Volume (Annual Revenue per Location)

    Burger King

    $1.2 million

    Chick-fil-A

    $2.7 million(winner)

  • Customer Satisfaction Score (ACSI 2024)

    Burger King

    77/100

    Chick-fil-A

    86/100(winner)

  • Global Locations (2024)

    Burger King

    18,500+(winner)

    Chick-fil-A

    3,100+

  • Operating Hours Model

    Burger King

    24 hours (many locations)(winner)

    Chick-fil-A

    Closed Sundays, 6am-10pm typical

  • Menu Item Count

    Burger King

    150+ items(winner)

    Chick-fil-A

    17 items (core menu)

  • Average Transaction Value

    Burger King

    $8.50

    Chick-fil-A

    $9.25(winner)

Full Comparison

Burger King
Chick-fil-A
System-Wide Revenue(USD)
$1.8 Billion
Standard Meal Deal Price (UK)(GBP)
£5.99
Average Meal Price(USD)
$6.50
$8.25
Average Burger Price(USD)
$7.50-9.50
Signature Burger Price (USD)(USD)
$5.49 (Whopper)
Single Burger Base Price(USD)
$7.25
Show 6 more attributes
Average Transaction Value(USD)
$8.50
$9.25
Average Chicken Sandwich Price(USD)
$9.25
Price Premium vs. Competitor(percent)
+38% higher
Signature Chicken Sandwich Price(USD)
$4.59
Average Entree Price(USD)
$8.50
Average Entrée Price(USD)
$9.25
Price Difference(USD)
Saves £2.00
Beef Freshness
Flame-grilled (quality varies by location)
Beef Sourcing Method
Flame-grilled frozen patties
Chicken Source Standard(text)
Hand-breaded fresh daily, never frozen
Customer Satisfaction (ACSI)(score/100)
86
Signature Burger Flame-Grill Time(seconds)
~40 seconds per Whopper
Core Menu Dessert Innovation (2026)
Standard Frosty-style offerings
Restaurant Design Update
Traditional format
Global Restaurant Locations(count)
18,000+
3,000+
Total Global Restaurant Count(locations)
18,000
Meal Deal Customization Options(burger choices)
5+ burger options at £5.99
Price Per Pound of Beef(USD)
$2.10/lb
Annual Corporate Revenue(USD billions)
$6.5B
Annual Revenue per Restaurant(USD millions)
$1.2M
$3.8M
Annual Revenue(USD billions)
$6.5B
$14.3B
Average Unit Volume (AUV)(USD millions)
$1,200
Annual Global Revenue(USD billions)
$6.5 billion
Show 2 more attributes
Average Unit Volume(USD millions annually)
$1.2 million
$2.7 million
Revenue Per Location (Annual)(USD millions)
$2.7-3.2M
Franchisee Average Unit Volume(USD thousands)
$1,650
Initial Franchise Investment(USD millions)
$316-$550
Big Mac / Whopper Calories(calories)
660 cal (Whopper)
Signature Item Calories(calories)
Whopper: 660 cal
Chicken Sandwich: 440 cal
Signature Burger Calories(calories)
660 (Whopper)
Chicken Sandwich Sodium Content(mg)
940mg
Sodium per Standard Entree(mg)
1,240mg
Global Brand Awareness(percent)
89%
Loyalty Program Members(millions)
8M+ (BK Rewards)
Customization Options(combinations)
~1000+ 'Have it Your Way' combos
Total Global Locations(stores)
18,000+
3,000+
Countries of Operation(countries)
95
Customer Satisfaction Score(ACSI points (0-100))
77
86
Customer Satisfaction Rating(stars (out of 5))
86%
Average Drive-Thru Speed(minutes)
4.5 minutes
3.2 minutes
Operating Days Per Year(days)
365 days
260 days (closed Sundays)
Number of Global Locations(restaurants)
18,000+
2,900+
Operating Hours Per Week(hours per week)
168 (24/7 at many locations)
126 (closed Sundays, 6am-10pm typical)
Annual Operating Days(days)
365 days
US Restaurant Locations(count)
3,052
Show 1 more attribute
US Location Count(locations)
3,039
Menu Item Count(items)
120+
15-20
Menu Items Available(items)
~25 items
Average Customer Service Time(minutes)
6-8
Menu Customization Level(scale 1-10)
9/10
Digital Ordering Availability(percentage of locations)
65%
Total Global Restaurants(locations)
18,291
Operating Days per Week(days)
6
Average Employee Wage(USD/hour)
$17.00
Average Service Time(minutes)
4-5 minutes
Average Drive-Thru Wait Time(minutes)
4.2
Franchise Startup Cost(USD thousands)
$250-$550
Average Customer Rating(stars)
3.8/5.0
Average Service Wait Time(minutes)
6 minutes
Topping Customization Options(toppings)
6 standard toppings
Drive-Thru Availability(percent of locations)
95%
24-Hour Availability(percent of locations)
0%
Drive-Thru Speed(minutes)
4.3 min
Average Unit Volume Per Location(USD millions)
$1.62M
Mobile App Daily Active Users(millions)
4.2M DAU
Franchise Startup Investment Range(USD)
$316K - $516K
Breakfast Menu Item Count(items)
6 items
Primary Burger Cooking Method
Flame-grilled (smoky flavor)
Global Brand Awareness (Unaided)(percent)
89%
Brand Value Ranking(USD billions)
$19.3 billion
Number of Locations(restaurants)
18,000+
Global Locations(number of restaurants)
18,500+
3,100+
Countries with Presence(countries)
90+ countries
International Presence(countries)
100+ countries
Global Countries Served(countries)
1 (USA only)
Core Menu Item Count(number of items)
150+
17
Employee Turnover Rate(percent annually)
150%
110%
Average Check-In Rating (Google/Yelp)(stars out of 5)
3.8
4.5
2026 New Location Growth Target(locations)
150-200 estimated
Chicken Preparation Method
Hand-breaded fresh daily
Drive-Thru AI Technology
Mobile app + traditional ordering
Average Customer Transaction Time(minutes)
4.5 minutes
Global Store Locations(stores)
40,000+
Quality Ranking (YouGov 2026)(ranking)
#1 overall quality
2025 Sales Tier(ranking)
Top 3 ($107B trifecta)
Annual U.S. Revenue(billion USD)
$3.6B
U.S. Restaurant Locations(count)
3,500+
Order Accuracy Rate(%)
99.2%
Core Menu Items(items)
28 items
Average Wait Time(minutes)
4.2 minutes
Average Transaction Time(minutes)
3-4
Repeat Customer Rate(percentage)
78%
Chicken Sandwich Price(USD)
$8.49

Pros & Cons

10 pros·6 cons across both

Burger King
Chick-fil-A
Burger King

Burger King

+5-3

Pros

  • Flame-grilled burgers with distinctive char flavor (vs pan-fried competitors)
  • 150+ menu items including burgers, chicken, seafood, salads, and breakfast
  • Extended hours with many 24-hour locations for late-night service
  • 18,500+ locations globally providing maximum convenience and accessibility
  • Lower average price point ($8.50 transaction) for budget-conscious consumers

Cons

  • Customer satisfaction score of 77/100 trails most premium competitors
  • Inconsistent food quality and preparation across franchise locations reported in 40% of reviews
  • Lower average unit volume ($1.2M) suggests weaker per-location performance
Chick-fil-A

Chick-fil-A

+5-3

Pros

  • Industry-leading 86/100 ACSI satisfaction score (highest among major QSRs)
  • Highest average unit volume at $2.7M annually demonstrating strong unit economics
  • Consistent product quality and hand-breaded chicken preparation across all locations
  • Superior customer service reputation with higher employee training standards
  • Higher average transaction value ($9.25) reflecting premium positioning and perceived value

Cons

  • Closed every Sunday eliminating 14% of weekly operating opportunities
  • Severely limited menu with only 17 core items restricts customer choice and dietary accommodations
  • Approximately 3,100 locations vs 18,500 for Burger King creates significant geographic accessibility gap

Frequently Asked Questions

5 questions

  1. Chick-fil-A scores higher on customer satisfaction (86 vs 77 ACSI points) and maintains more consistent quality due to stricter franchising standards and lower employee turnover (110% vs 150% annually). However, Burger King's flame-grilled cooking method produces a distinctive burger flavor that many prefer. Quality varies more at Burger King locations due to higher franchise variability.

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