software
Booking.com vs Expedia 2026: Which is Better?
Booking.com leads in accommodations selection with 7+ million properties and slightly lower average prices, while Expedia offers broader travel bundling with flights, hotels, and cars in integrated packages. Both are dominant platforms, but Booking.com edges out for hotel-focused travelers and Expedia for comprehensive trip planning.
Booking.com
World's largest online accommodation platform with 7.5+ million properties across 220+ countries.
Budget-conscious travelers, hotel-focused planners, people seeking maximum property selection, and those who value free cancellation flexibility.
Score71%
VS
E
Expedia
Comprehensive travel platform offering integrated bookings for flights, hotels, rental cars, and vacation packages in 70+ countries.
Travelers bundling multiple travel components, those needing faster customer support, users seeking consolidated itineraries, and business travelers using corporate accounts.
Score71%
Quick Answer
AI SummaryBooking.com leads in accommodations selection with 7+ million properties and slightly lower average prices, while Expedia offers broader travel bundling with flights, hotels, and cars in integrated packages. Both are dominant platforms, but Booking.com edges out for hotel-focused travelers and Expedia for comprehensive trip planning.
Our Verdict
AI-assistedChoose Booking.com if you prioritize maximum accommodation selection, lower baseline prices, and booking hotels independently without flight bundles. Choose Expedia if you want to bundle flights, hotels, and rental cars into one package, prefer slightly faster customer service, and value integrated trip planning across multiple travel components.
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Booking.com
8.3/10
Expedia
6.7/10
E
Choose Booking.com if
Best pickBudget-conscious travelers, hotel-focused planners, people seeking maximum property selection, and those who value free cancellation flexibility.
E
Choose Expedia if
Travelers bundling multiple travel components, those needing faster customer support, users seeking consolidated itineraries, and business travelers using corporate accounts.
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Key Differences at a Glance
- Total Accommodations Listed:✓ Booking.com wins(7.5+ million properties vs 3.8+ million properties)
- Average Hotel Price Advantage:✓ Booking.com wins(2-4% lower on average vs Standard baseline)
- Flight + Hotel Bundles:✓ Expedia wins(Full integration with airline partners vs Limited bundling options)
Key Facts & Figures
91 numeric metrics compared
| Metric | Booking.com | Expedia | Ratio |
|---|---|---|---|
| Listings | 28 Million+ | — | — |
| Revenue(USD) | $21 Billion | — | — |
| Package Deal Savings(%) | 5-15% bundled discounts | 15-35% flight+hotel bundles | |
| Mobile App Rating (2026)(stars) | 4.6/5 stars | 4.3/5 stars | |
| Customer Support Response Time(hours) | 1-4 hours average | 4-12 hours average | |
| 2026 Revenue Growth Forecast(%) | 12-15% projected | 6-9% projected | |
| Total Properties Listed(millions) | 28+ million properties | 1.5+ million properties | |
| Average Hotel Cancellation Rate(%) | ~20-30% of bookings | ~18-25% with One Key | |
| Base Loyalty Program Cost(USD) | Free | Free entry (paid tiers available) | |
| Host Commission Rate(%) | 15-25% | — | — |
| Required Price Premium to Match Profitability(%) | 15-20% price increase needed | — | — |
| Average Stay Duration(nights) | 7+ nights (typical for business/intl) | — | — |
| Cancellation Policy Options(policies) | Limited options (stricter) | — | — |
| Hosts Listing on Both Platforms(%) | 67% use both | — | — |
| Hosts Earning More From Multi-Platform Strategy(%) | Only 23% earn more listing on both | — | — |
| Required Price Premium(%) | 15-20% markup needed | — | — |
| Hosts Using Both Platforms(%) | 67% dual-listed | — | — |
| Hosts Reporting Increased Revenue From Dual-Listing(%) | Only 23% see higher total revenue | — | — |
| Total Accommodation Listings(millions) | 28+ million properties | — | — |
| Mobile-Exclusive Discounts(% of listings) | 30% offer mobile-only prices | — | — |
| Loyalty Reward Rate(% per booking) | 1% cash back | — | — |
| Annual User Base(millions) | 300+ million users | — | — |
| Supported Languages(count) | 43 languages | — | — |
| Free Cancellation Rate(% of bookings) | 85% of properties | — | — |
| Average Review Rating(out of 5) | 4.3 stars | — | — |
| Hotel Database Size(properties) | 220M+ total properties | — | — |
| Geographic Reach(countries) | 220+ countries | — | — |
| Mobile Traffic Share(%) | 80%+ | — | — |
| 2025 Revenue Growth(%) | Double-digit growth projected | — | — |
| Price Comparison Sources(booking sites) | Direct booking only | — | — |
| Annual Revenue(USD billions) | $17.08B | — | — |
| Total Listings Available(millions) | 28M+ | — | — |
| Average Nightly Rate (USD)(USD) | $80-$150 | — | — |
| Minimum Stay Requirement(nights) | 1 night (flexible) | — | — |
| Free Cancellation Window(hours before arrival) | 48 hours (standardized) | — | — |
| Weekly Stay Discount(percent off) | 0-5% | — | — |
| Mobile App Reviews (Google Play)(stars out of 5) | 4.4 stars | — | — |
| Properties with Full Kitchen(percent of listings) | 35% | — | — |
| Total Property Listings(millions) | 42.3 million | 780,000 | |
| Mobile App Rating (iOS)(stars) | 4.6 stars | 4.2 stars | |
| Booking Commission Rate(percent) | 12-15% | 15-20% | |
| Flight-Hotel Package Discount(percent) | Up to 12% | Up to 20% | |
| Active Annual Users(millions) | 231 million | 152 million | |
| Customer Service Response Time(hours) | 2-4 hours (24/7 chat) | 1-2 hours (24/7 chat) | |
| Rewards Program Earning Rate(points per $1 USD) | Variable (0.5-2x) | Fixed 10 points per $1 | |
| Total Accommodations Listed(millions of properties) | 7.5+ million | 3.8+ million | |
| Average Hotel Price Premium/Discount(percent difference) | -3% (cheaper) | baseline | |
| Free Cancellation Listings(percent of properties) | 95%+ | 85%+ | |
| Mobile App Rating (iOS 2026)(stars out of 5) | 4.5 stars (450k+ reviews) | 4.6 stars (380k+ reviews) | |
| Loyalty Program Reward Rate(percent cashback/points) | 10% Genius account credit | 10% One Key points | |
| Countries with Property Coverage(number of countries) | 220+ countries | 70+ countries | |
| Monthly Website Visits(millions) | ~120 | ~120 | |
| 2026 Market Research Base(travelers surveyed) | 24,000+ global travelers | 24,000+ global travelers | |
| Price Comparison Coverage(sites indexed) | Expedia Group properties + select partners | Expedia Group properties + select partners | |
| Hotel-Flight Bundle Discount(% savings) | 5-15% additional savings on combined bookings | 5-15% additional savings on combined bookings | |
| Free Cancellation Window(hours) | 24 hours on most bookings | 24 hours on most bookings | |
| Direct Booking Integration(checkout steps) | Direct one-platform checkout (1-2 steps) | Direct one-platform checkout (1-2 steps) | |
| User Preference for Flexible Travel(% preference) | Preferred by 65% of fixed-plan travelers | Preferred by 65% of fixed-plan travelers | |
| Monthly Active Users(millions) | Expedia: 380M | Expedia: 380M | |
| Total Reviews/Listings(billions) | Expedia: 50M reviews | Expedia: 50M reviews | |
| Mobile App Rating(stars out of 5) | Expedia: 4.4 | Expedia: 4.4 | |
| Average Booking Commission(percent) | Expedia: Direct pricing (0% markup) | Expedia: Direct pricing (0% markup) | |
| Countries Covered(count) | Expedia: 190+ | Expedia: 190+ | |
| Average Loyalty Program ROI(percent return) | Expedia: 4-6% | Expedia: 4-6% | |
| Total Properties Available(properties) | 700,000+ | 700,000+ | |
| Loyalty Rewards Rate(%) | Varies by membership tier (0-10%) | Varies by membership tier (0-10%) | |
| Average Customer Service Wait Time(minutes) | 8-12 minutes | 8-12 minutes | |
| Annual Revenue (2025)(USD billion) | $40 billion | $40 billion | |
| Free Cancellation Coverage(%) | 85% of bookings | 85% of bookings | |
| Global Market Share(%) | 22% of OTA bookings | 22% of OTA bookings | |
| Annual Revenue (2024)(USD Billion) | $40.8B | $40.8B | |
| Hotel Inventory Size(properties) | 2,800,000+ hotels | 2,800,000+ hotels | |
| Airline Partners(count) | 550+ airlines | 550+ airlines | |
| Mobile App Downloads(millions) | 150M+ downloads | 150M+ downloads | |
| Average Flight Price Difference(percent cheaper) | Baseline (0%) | Baseline (0%) | |
| Checkout Steps Required(steps) | 1-2 steps (integrated) | 1-2 steps (integrated) | |
| Loyalty Program Rewards Rate(percent cash back) | 10% points + elite status | 10% points + elite status | |
| Global Hotel Inventory(properties) | 1.2+ million directly bookable | 1.2+ million directly bookable | |
| Loyalty Program Cashback(average percent return) | 10% average annual return on Expedia Rewards | 10% average annual return on Expedia Rewards | |
| Annual Revenue(USD billions) | $40.2 billion (2024) | $40.2 billion (2024) | |
| Mobile App Rating(stars) | 4.5 stars (2.8M reviews) | 4.5 stars (2.8M reviews) | |
| Price Match Guarantee(hours) | 24-hour Price Match Guarantee | 24-hour Price Match Guarantee | |
| Typical Flight Markup vs Direct Airline(percent) | 2-8% markup over direct booking | 2-8% markup over direct booking | |
| Package Deal Savings(percent discount) | 10-15% savings on flight+hotel bundles | 10-15% savings on flight+hotel bundles | |
| Total Hotel Listings(millions) | 2.1+ million | 2.1+ million | |
| Average Express/Discount Rate(%) | 10-30% | 10-30% | |
| Customer Service Rating(stars) | 4.2/5 | 4.2/5 | |
| Mobile App Downloads(millions) | 100+ million | 100+ million | |
| Loyalty Points Per Dollar(points) | 10 points/$1 | 10 points/$1 | |
| Flight + Hotel Package Savings(%) | 15-25% | 15-25% | |
| Annual Revenue (2024)(USD Billion) | $8.8B | $8.8B |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
Evenly matched1 tie
E
3ExpediaBooking.com
Attribute
Expedia
- 7.5+ million properties(winner)Total Accommodations Listed3.8+ million properties
- 2-4% lower on average(winner)Average Hotel Price AdvantageStandard baseline
- Limited bundling optionsFlight + Hotel BundlesFull integration with airline partners(winner)
- Genius members: 10% account creditLoyalty Program Earning RateOne Key members: 10% points on eligible bookings
- 4.5 stars (450k+ reviews)Mobile App Rating (iOS)4.6 stars (380k+ reviews)(winner)
- Free cancellation on 95%+ of listings(winner)Cancellation Policy FlexibilityFree cancellation on 85%+ of listings
- 2-4 hours (chat support 24/7)Customer Service Response Time1-2 hours (chat available 24/7)(winner)
- Total Accommodations Listed
Booking.com
7.5+ million properties(winner)
Expedia
3.8+ million properties
- Average Hotel Price Advantage
Booking.com
2-4% lower on average(winner)
Expedia
Standard baseline
- Flight + Hotel Bundles
Booking.com
Limited bundling options
Expedia
Full integration with airline partners(winner)
- Loyalty Program Earning Rate
Booking.com
Genius members: 10% account credit
Expedia
One Key members: 10% points on eligible bookings
- Mobile App Rating (iOS)
Booking.com
4.5 stars (450k+ reviews)
Expedia
4.6 stars (380k+ reviews)(winner)
- Cancellation Policy Flexibility
Booking.com
Free cancellation on 95%+ of listings(winner)
Expedia
Free cancellation on 85%+ of listings
- Customer Service Response Time
Booking.com
2-4 hours (chat support 24/7)
Expedia
1-2 hours (chat available 24/7)(winner)
Full Comparison
| Attribute | Booking.com | Expedia |
|---|---|---|
| Price Match Guarantee(available) | Yes, official guarantee | No |
| Hidden Fees Transparency(rating) | Excellent - upfront pricing | Good - occasional hidden charges |
| Mobile-Exclusive Discounts(% of listings) | 30% offer mobile-only prices | — |
| Average Nightly Rate (USD)(USD) | $80-$150 | — |
| Weekly Stay Discount(percent off) | 0-5% | — |
Show 10 more attributesBooking Commission Rate(percent) 12-15% 15-20% Flight-Hotel Package Discount(percent) Up to 12% Up to 20% Average Hotel Price Premium/Discount(percent difference) -3% (cheaper) baseline Booking Fee Structure Variable — Average Domestic Roundtrip Airfare (Spring 2026)(USD) Market competitive — Year-over-Year Airfare Change (Spring 2026)(% decrease) Not specified — Hotel-Flight Bundle Discount(% savings) 5-15% additional savings on combined bookings — Average Flight Price Difference(percent cheaper) Baseline (0%) — Typical Flight Markup vs Direct Airline(percent) 2-8% markup over direct booking — Average Express/Discount Rate(%) 10-30% — | ||
| Listings | 28 Million+ | — |
| Revenue(USD) | $21 Billion | — |
| 2026 Revenue Growth Forecast(%) | 12-15% projected(winner) | 6-9% projected |
| Annual Revenue (2025)(USD billion) | $40 billion | — |
| Flight Booking Options(airlines) | 500+ airlines (limited) | 1000+ airlines (comprehensive) |
| Package Deal Savings(%) | 5-15% bundled discounts | 15-35% flight+hotel bundles(winner) |
| Mobile App Rating (2026)(stars) | 4.6/5 stars(winner) | 4.3/5 stars |
| Mobile App Reviews (Google Play)(stars out of 5) | 4.4 stars | — |
| Mobile App Rating (iOS)(stars) | 4.6 stars(winner) | 4.2 stars |
| Mobile App Rating (iOS 2026)(stars out of 5) | 4.5 stars (450k+ reviews) | 4.6 stars (380k+ reviews)(winner) |
| Transparent Flight Details(visibility) | Hidden details on Express Deal flights | — |
Show 3 more attributesMobile App Rating(stars out of 5) Expedia: 4.4 — Checkout Steps Required(steps) 1-2 steps (integrated) — Mobile App Rating(stars) 4.5 stars (2.8M reviews) — | ||
| Customer Support Response Time(hours) | 1-4 hours average(winner) | 4-12 hours average |
| Customer Support | 24/7 comprehensive support | — |
| AI Personalization Features(level) | Ultra-personalized curated trips | AI-enhanced pricing & recommendations |
| AI Personalization Features(level) | Advanced (2026 focus) | — |
| Mobile App Downloads(millions) | 100+ million | — |
| Sustainability Initiatives(programs) | Green travel options, eco-friendly filters | Carbon offset programs, sustainable stays |
| Total Properties Listed(millions) | 28+ million properties(winner) | 1.5+ million properties |
| Total Accommodation Listings(millions) | 28+ million properties | — |
| Total Property Listings(millions) | 42.3 million(winner) | 780,000 |
| Total Accommodations Listed(millions of properties) | 7.5+ million(winner) | 3.8+ million |
| Total Properties Available(properties) | 700,000+ | — |
| Average Hotel Cancellation Rate(%) | ~20-30% of bookings | ~18-25% with One Key(winner) |
| Free Cancellation Rate(% of bookings) | 85% of properties | — |
| Free Cancellation Listings(percent of properties) | 95%+(winner) | 85%+ |
| Free Cancellation Window(hours) | 24 hours on most bookings | — |
| Base Loyalty Program Cost(USD) | Free | Free entry (paid tiers available) |
| Loyalty Reward Rate(% per booking) | 1% cash back | — |
| Average Loyalty Program ROI(percent return) | Expedia: 4-6% | — |
| Loyalty Rewards Rate(%) | Varies by membership tier (0-10%) | — |
| Loyalty Program Cashback(average percent return) | 10% average annual return on Expedia Rewards | — |
Show 1 more attributeLoyalty Points Per Dollar(points) 10 points/$1 — | ||
| Host Commission Rate(%) | 15-25% | — |
| Required Price Premium to Match Profitability(%) | 15-20% price increase needed | — |
| Average Guest Age(years) | Older (business/professional focus) | — |
| Average Guest Trips Per Year(trips) | Lower frequency (longer stay focus) | — |
| Average Guest Age(years) | Diverse (business/leisure mix) | — |
| Average Stay Duration(nights) | 7+ nights (typical for business/intl) | — |
| Annual Trips Per Guest(trips/year) | Lower frequency | — |
| Average Stay Duration(nights) | Longer (extended stays) | — |
| Cancellation Policy Options(policies) | Limited options (stricter) | — |
| Hosts Listing on Both Platforms(%) | 67% use both | — |
| Hosts Earning More From Multi-Platform Strategy(%) | Only 23% earn more listing on both | — |
| Cancellation Rate Tendency(relative rating) | Low (advance notice typical) | — |
| Required Price Premium(%) | 15-20% markup needed | — |
| Hosts Using Both Platforms(%) | 67% dual-listed | — |
| Hosts Reporting Increased Revenue From Dual-Listing(%) | Only 23% see higher total revenue | — |
| Annual Revenue(USD billions) | $17.08B | — |
| Annual Revenue (2024)(USD Billion) | $40.8B | — |
| Payment Processing(timing) | After guest checkout | — |
| Annual User Base(millions) | 300+ million users | — |
| Supported Languages(count) | 43 languages | — |
| Average Review Rating(out of 5) | 4.3 stars | — |
| Hotel Database Size(properties) | 220M+ total properties | — |
| Geographic Reach(countries) | 220+ countries | — |
| Airline Coverage(airlines searchable) | Partner airlines + select OTA inventory | — |
| Mobile Traffic Share(%) | 80%+ | — |
| 2025 Revenue Growth(%) | Double-digit growth projected | — |
| Price Comparison Sources(booking sites) | Direct booking only | — |
| AI Personalization | Advanced AI-powered (2026 focus) | — |
| Flight Booking Integration(integration level) | Basic integration, separate checkout | Full native integration with bundling |
| Price Comparison Coverage(partner count) | Direct inventory | — |
| Cheapest Day Insights | General trends | — |
Show 2 more attributesBooking Transparency Level Fully transparent (complete details) — User Control During Booking Full customization available — | ||
| Booking Experience | Direct on-platform checkout | — |
| Total Listings Available(millions) | 28M+ | — |
| Total Hotel Listings(millions) | 2.1+ million | — |
| Minimum Stay Requirement(nights) | 1 night (flexible) | — |
| Free Cancellation Window(hours before arrival) | 48 hours (standardized) | — |
| Properties with Full Kitchen(percent of listings) | 35% | — |
| Active Annual Users(millions) | 231 million(winner) | 152 million |
| Customer Service Response Time(hours) | 2-4 hours (24/7 chat) | 1-2 hours (24/7 chat)(winner) |
| Customer Support Availability(hours/day) | 24/7 | — |
| Average Customer Service Wait Time(minutes) | 8-12 minutes | — |
| Customer Service Availability(hours/week) | 24/7 dedicated support | — |
| Customer Service Rating(stars) | 4.2/5 | — |
| Rewards Program Earning Rate(points per $1 USD) | Variable (0.5-2x) | Fixed 10 points per $1(winner) |
| Loyalty Program Reward Rate(percent cashback/points) | 10% Genius account credit | 10% One Key points |
| Offline Map & Itinerary Access | Full offline access available | Limited offline features |
| Countries with Property Coverage(number of countries) | 220+ countries(winner) | 70+ countries |
| Countries Covered(count) | Expedia: 190+ | — |
| Monthly Website Visits(millions) | ~120 | — |
| Direct Booking Capability | Yes (on-platform) | — |
| Package Deal Options | Extensive | — |
| Package Deal Savings(percent discount) | 10-15% savings on flight+hotel bundles | — |
| Mobile App Organization | Comprehensive | — |
| Mobile App Real-Time Alerts(feature completeness) | Advanced real-time alerts with exclusive app perks | — |
| Monthly Organic Traffic Trend (2026)(% change) | Positive sustained growth | — |
| Global Inventory Scale | Expansive/comprehensive | — |
| 2026 Market Research Base(travelers surveyed) | 24,000+ global travelers | — |
| Ideal Traveler Type (2026) | Flexible control-focused travelers | — |
| Global Market Share(%) | 22% of OTA bookings | — |
| Price Comparison Coverage(sites indexed) | Expedia Group properties + select partners | — |
| Price Drop Protection(coverage) | Available on select mobile app bookings | — |
| Direct Booking Integration(checkout steps) | Direct one-platform checkout (1-2 steps) | — |
| User Preference for Flexible Travel(% preference) | Preferred by 65% of fixed-plan travelers | — |
| Monthly Active Users(millions) | Expedia: 380M | — |
| Total Reviews/Listings(billions) | Expedia: 50M reviews | — |
| Booking Features | Flights, Hotels, Cars, Activities, Packages | — |
| Customer Support Hours | 24/7 phone, chat, email | — |
| Average Booking Commission(percent) | Expedia: Direct pricing (0% markup) | — |
| Flight Booking Availability | Full integration with 500+ airlines | — |
| Free Cancellation Coverage(%) | 85% of bookings | — |
| Hotel Inventory Size(properties) | 2,800,000+ hotels | — |
| Airline Partners(count) | 550+ airlines | — |
| Mobile App Downloads(millions) | 150M+ downloads | — |
| Loyalty Program Rewards Rate(percent cash back) | 10% points + elite status | — |
| Global Hotel Inventory(properties) | 1.2+ million directly bookable | — |
| Annual Revenue(USD billions) | $40.2 billion (2024) | — |
| Price Match Guarantee(hours) | 24-hour Price Match Guarantee | — |
| Flight + Hotel Package Savings(%) | 15-25% | — |
| Price Match Guarantee | Yes | — |
| Annual Revenue (2024)(USD Billion) | $8.8B | — |
Booking.comEExpedia
Price Match Guarantee(available)
Yes, official guarantee
No
Hidden Fees Transparency(rating)
Excellent - upfront pricing
Good - occasional hidden charges
Mobile-Exclusive Discounts(% of listings)
30% offer mobile-only prices
—
Average Nightly Rate (USD)(USD)
$80-$150
—
Weekly Stay Discount(percent off)
0-5%
—
Show 10 more attributes
Booking Commission Rate(percent)
12-15%
15-20%
Flight-Hotel Package Discount(percent)
Up to 12%
Up to 20%
Average Hotel Price Premium/Discount(percent difference)
-3% (cheaper)
baseline
Booking Fee Structure
Variable
—
Average Domestic Roundtrip Airfare (Spring 2026)(USD)
Market competitive
—
Year-over-Year Airfare Change (Spring 2026)(% decrease)
Not specified
—
Hotel-Flight Bundle Discount(% savings)
5-15% additional savings on combined bookings
—
Average Flight Price Difference(percent cheaper)
Baseline (0%)
—
Typical Flight Markup vs Direct Airline(percent)
2-8% markup over direct booking
—
Average Express/Discount Rate(%)
10-30%
—
Listings
28 Million+
—
Revenue(USD)
$21 Billion
—
2026 Revenue Growth Forecast(%)
12-15% projected
6-9% projected
Annual Revenue (2025)(USD billion)
$40 billion
—
Flight Booking Options(airlines)
500+ airlines (limited)
1000+ airlines (comprehensive)
Package Deal Savings(%)
5-15% bundled discounts
15-35% flight+hotel bundles
Mobile App Rating (2026)(stars)
4.6/5 stars
4.3/5 stars
Mobile App Reviews (Google Play)(stars out of 5)
4.4 stars
—
Mobile App Rating (iOS)(stars)
4.6 stars
4.2 stars
Mobile App Rating (iOS 2026)(stars out of 5)
4.5 stars (450k+ reviews)
4.6 stars (380k+ reviews)
Transparent Flight Details(visibility)
Hidden details on Express Deal flights
—
Show 3 more attributes
Mobile App Rating(stars out of 5)
Expedia: 4.4
—
Checkout Steps Required(steps)
1-2 steps (integrated)
—
Mobile App Rating(stars)
4.5 stars (2.8M reviews)
—
Customer Support Response Time(hours)
1-4 hours average
4-12 hours average
Customer Support
24/7 comprehensive support
—
AI Personalization Features(level)
Ultra-personalized curated trips
AI-enhanced pricing & recommendations
AI Personalization Features(level)
Advanced (2026 focus)
—
Mobile App Downloads(millions)
100+ million
—
Sustainability Initiatives(programs)
Green travel options, eco-friendly filters
Carbon offset programs, sustainable stays
Total Properties Listed(millions)
28+ million properties
1.5+ million properties
Total Accommodation Listings(millions)
28+ million properties
—
Total Property Listings(millions)
42.3 million
780,000
Total Accommodations Listed(millions of properties)
7.5+ million
3.8+ million
Total Properties Available(properties)
700,000+
—
Average Hotel Cancellation Rate(%)
~20-30% of bookings
~18-25% with One Key
Free Cancellation Rate(% of bookings)
85% of properties
—
Free Cancellation Listings(percent of properties)
95%+
85%+
Free Cancellation Window(hours)
24 hours on most bookings
—
Base Loyalty Program Cost(USD)
Free
Free entry (paid tiers available)
Loyalty Reward Rate(% per booking)
1% cash back
—
Average Loyalty Program ROI(percent return)
Expedia: 4-6%
—
Loyalty Rewards Rate(%)
Varies by membership tier (0-10%)
—
Loyalty Program Cashback(average percent return)
10% average annual return on Expedia Rewards
—
Show 1 more attribute
Loyalty Points Per Dollar(points)
10 points/$1
—
Host Commission Rate(%)
15-25%
—
Required Price Premium to Match Profitability(%)
15-20% price increase needed
—
Average Guest Age(years)
Older (business/professional focus)
—
Average Guest Trips Per Year(trips)
Lower frequency (longer stay focus)
—
Average Guest Age(years)
Diverse (business/leisure mix)
—
Average Stay Duration(nights)
7+ nights (typical for business/intl)
—
Annual Trips Per Guest(trips/year)
Lower frequency
—
Average Stay Duration(nights)
Longer (extended stays)
—
Cancellation Policy Options(policies)
Limited options (stricter)
—
Hosts Listing on Both Platforms(%)
67% use both
—
Hosts Earning More From Multi-Platform Strategy(%)
Only 23% earn more listing on both
—
Cancellation Rate Tendency(relative rating)
Low (advance notice typical)
—
Required Price Premium(%)
15-20% markup needed
—
Hosts Using Both Platforms(%)
67% dual-listed
—
Hosts Reporting Increased Revenue From Dual-Listing(%)
Only 23% see higher total revenue
—
Annual Revenue(USD billions)
$17.08B
—
Annual Revenue (2024)(USD Billion)
$40.8B
—
Payment Processing(timing)
After guest checkout
—
Annual User Base(millions)
300+ million users
—
Supported Languages(count)
43 languages
—
Average Review Rating(out of 5)
4.3 stars
—
Hotel Database Size(properties)
220M+ total properties
—
Geographic Reach(countries)
220+ countries
—
Airline Coverage(airlines searchable)
Partner airlines + select OTA inventory
—
Mobile Traffic Share(%)
80%+
—
2025 Revenue Growth(%)
Double-digit growth projected
—
Price Comparison Sources(booking sites)
Direct booking only
—
AI Personalization
Advanced AI-powered (2026 focus)
—
Flight Booking Integration(integration level)
Basic integration, separate checkout
Full native integration with bundling
Price Comparison Coverage(partner count)
Direct inventory
—
Cheapest Day Insights
General trends
—
Show 2 more attributes
Booking Transparency Level
Fully transparent (complete details)
—
User Control During Booking
Full customization available
—
Booking Experience
Direct on-platform checkout
—
Total Listings Available(millions)
28M+
—
Total Hotel Listings(millions)
2.1+ million
—
Minimum Stay Requirement(nights)
1 night (flexible)
—
Free Cancellation Window(hours before arrival)
48 hours (standardized)
—
Properties with Full Kitchen(percent of listings)
35%
—
Active Annual Users(millions)
231 million
152 million
Customer Service Response Time(hours)
2-4 hours (24/7 chat)
1-2 hours (24/7 chat)
Customer Support Availability(hours/day)
24/7
—
Average Customer Service Wait Time(minutes)
8-12 minutes
—
Customer Service Availability(hours/week)
24/7 dedicated support
—
Customer Service Rating(stars)
4.2/5
—
Rewards Program Earning Rate(points per $1 USD)
Variable (0.5-2x)
Fixed 10 points per $1
Loyalty Program Reward Rate(percent cashback/points)
10% Genius account credit
10% One Key points
Offline Map & Itinerary Access
Full offline access available
Limited offline features
Countries with Property Coverage(number of countries)
220+ countries
70+ countries
Countries Covered(count)
Expedia: 190+
—
Monthly Website Visits(millions)
~120
—
Direct Booking Capability
Yes (on-platform)
—
Package Deal Options
Extensive
—
Package Deal Savings(percent discount)
10-15% savings on flight+hotel bundles
—
Mobile App Organization
Comprehensive
—
Mobile App Real-Time Alerts(feature completeness)
Advanced real-time alerts with exclusive app perks
—
Monthly Organic Traffic Trend (2026)(% change)
Positive sustained growth
—
Global Inventory Scale
Expansive/comprehensive
—
2026 Market Research Base(travelers surveyed)
24,000+ global travelers
—
Ideal Traveler Type (2026)
Flexible control-focused travelers
—
Global Market Share(%)
22% of OTA bookings
—
Price Comparison Coverage(sites indexed)
Expedia Group properties + select partners
—
Price Drop Protection(coverage)
Available on select mobile app bookings
—
Direct Booking Integration(checkout steps)
Direct one-platform checkout (1-2 steps)
—
User Preference for Flexible Travel(% preference)
Preferred by 65% of fixed-plan travelers
—
Monthly Active Users(millions)
Expedia: 380M
—
Total Reviews/Listings(billions)
Expedia: 50M reviews
—
Booking Features
Flights, Hotels, Cars, Activities, Packages
—
Customer Support Hours
24/7 phone, chat, email
—
Average Booking Commission(percent)
Expedia: Direct pricing (0% markup)
—
Flight Booking Availability
Full integration with 500+ airlines
—
Free Cancellation Coverage(%)
85% of bookings
—
Hotel Inventory Size(properties)
2,800,000+ hotels
—
Airline Partners(count)
550+ airlines
—
Mobile App Downloads(millions)
150M+ downloads
—
Loyalty Program Rewards Rate(percent cash back)
10% points + elite status
—
Global Hotel Inventory(properties)
1.2+ million directly bookable
—
Annual Revenue(USD billions)
$40.2 billion (2024)
—
Price Match Guarantee(hours)
24-hour Price Match Guarantee
—
Flight + Hotel Package Savings(%)
15-25%
—
Price Match Guarantee
Yes
—
Annual Revenue (2024)(USD Billion)
$8.8B
—
Pros & Cons
10 pros·4 cons across both
E
Booking.com
+5-2
Pros
- 7.5+ million accommodations—significantly larger inventory than competitors
- 2-4% lower average nightly rates than Expedia on comparable hotels
- 95%+ of listings offer free cancellation for flexibility
- Genius loyalty program grants 10% account credits on bookings
- No-questions-asked price match guarantee within 24 hours of booking
Cons
- Limited flight+hotel bundling—primarily focused on accommodations only
- Flight search integration added later and less seamless than Expedia's native system
E
Expedia
+5-2
Pros
- Full flight+hotel+car integration enables seamless multi-component bookings
- 4.6-star iOS app rating (380k+ reviews) slightly outpaces Booking.com
- 1-2 hour average customer service response time—faster than Booking.com
- Expedia Rewards One Key program: 10% points on all bookings, plus elite status benefits
- Trip Builder feature consolidates entire itineraries across multiple booking partners
Cons
- 3.8 million accommodations—58% smaller selection than Booking.com
- 5-15% higher average hotel rates compared to Booking.com on identical properties
Frequently Asked Questions
5 questions
Booking.com typically offers 2-4% lower average nightly rates compared to Expedia for identical hotel properties. However, prices fluctuate based on demand and promotions. Both platforms offer price-match guarantees (Booking.com within 24 hours; Expedia within 48 hours), so the difference is often negligible after applying loyalty discounts.
Resources & Learn More
Curated sources to dive deeper
Where to Buy
As an affiliate, we may earn a commission from qualifying purchases at no extra cost to you. Learn more about our affiliate disclosure
Wikipedia
- W
Booking.com on Wikipedia (opens in new tab)
World's largest online accommodation platform with 7.5+ million properties across 220+ countries.
- W
Expedia on Wikipedia (opens in new tab)
Comprehensive travel platform offering integrated bookings for flights, hotels, rental cars, and vacation packages in 70+ countries.
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