Alternatives to Zendesk
6 alternatives found
Zendesk is a leading customer service and support platform used by over 100,000 companies worldwide to manage customer interactions across email, chat, phone, and social media. Founded in 2007 in Copenhagen (now headquartered in San Francisco), Zendesk pioneered the modern help desk software category.
Freshdesk
More affordable, free plan available, similar features
Intercom
Better for proactive customer messaging and in-app support
HubSpot
Integrated CRM + support with free Service Hub tier
Help Scout
Simpler, team inbox focused, better for small teams
Zoho Desk
More affordable, part of Zoho ecosystem
Gorgias
Better for e-commerce with deep Shopify integration
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