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Starbucks

4.7(198 reviews)

2 comparisons available

About Starbucks

Starbucks Corporation is the world's largest coffeehouse chain, headquartered in Seattle, Washington, with over 36,000 stores in 80+ countries. Founded in 1971 by Jerry Baldwin, Zev Siegl, and Gordon Bowker, Starbucks was transformed under Howard Schultz (CEO 1987-2000, 2008-2017, 2022-2023) into the global premium coffee brand it is today. Starbucks generates approximately $36 billion in annual revenue and serves approximately 10 million customers per day worldwide. The Starbucks Rewards loyalty program has 34 million active US members and drives 57% of US sales. Key menu items include the Frappuccino (created by a Boston manager in 1994), seasonal specials (Pumpkin Spice Latte since 2003), and a customization system supporting thousands of combinations. Starbucks' mobile app and mobile ordering have been widely praised; it's consistently one of the top-grossing apps in retail. The company also sells packaged coffee, instant Via packets, and Starbucks at Home products.

36,000+ stores in 80+ countries34M Starbucks Rewards membersMobile ordering — #1 retail app$36B annual revenue

Frequently Asked Questions

Starbucks vs Dunkin: which is better?

Starbucks is better for espresso-based drinks, customization, and the premium café experience. Dunkin wins on price (typically 30-50% cheaper), speed (drive-through efficiency), and if you prefer regular drip coffee or donuts. Dunkin has a loyal fan base on the East Coast; Starbucks dominates the West Coast and globally. For daily coffee on a budget, Dunkin delivers better value.

Why is Starbucks so expensive?

Starbucks charges premium prices for labor-intensive customization, premium ingredients (real dairy, real syrups), high-rent urban locations, and the 'third place' café experience. Barista wages, real estate costs in major metros, and extensive training programs contribute to higher prices. Competitors like Dunkin operate on a faster, simpler model with lower costs.