software
Rollbar vs New Relic 2026: Error Tracking vs Full Observability
Rollbar specializes in error tracking and real-time bug detection with a focus on developer experience, while New Relic offers comprehensive full-stack observability including APM, infrastructure monitoring, and analytics in a single platform.
R
Rollbar
Real-time error tracking and debugging platform for web and mobile applications.
Development teams, startups, and companies prioritizing fast error detection and resolution with budget constraints
Score71%
VS
NR
New Relic
Enterprise observability platform providing APM, infrastructure monitoring, and analytics.
Enterprise organizations, complex microservices architectures, and companies needing complete visibility across their entire stack
Score71%
Quick Answer
AI SummaryRollbar specializes in error tracking and real-time bug detection with a focus on developer experience, while New Relic offers comprehensive full-stack observability including APM, infrastructure monitoring, and analytics in a single platform.
Our Verdict
AI-assistedChoose Rollbar if you need fast error tracking implementation, budget constraints, and primarily focus on backend debugging with a developer-friendly interface. Choose New Relic if you require comprehensive observability across your entire stack—including infrastructure, databases, front-end performance, and advanced APM—and have the budget for an enterprise solution.
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R
Rollbar
7.5/10
New Relic
7.5/10
N
TIE — neck and neck
R
Choose Rollbar if
Development teams, startups, and companies prioritizing fast error detection and resolution with budget constraints
N
Choose New Relic if
Enterprise organizations, complex microservices architectures, and companies needing complete visibility across their entire stack
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Key Differences at a Glance
- Primary Focus:✓ New Relic wins(Full-stack observability vs Error tracking & debugging)
- Starting Price (Monthly):✓ Rollbar wins($49/month vs $99/month)
- APM Capabilities:✓ New Relic wins(Enterprise-grade vs Limited/Basic)
Key Facts & Figures
75 numeric metrics compared
| Metric | Rollbar | New Relic | Ratio |
|---|---|---|---|
| Event Capture Latency(milliseconds) | 120ms | — | — |
| Base Plan Pricing (10K events/month)(USD) | $25 | — | — |
| Supported SDKs/Languages(count) | 12+ | — | — |
| Price per 1M Events/Month(USD) | $720 | — | — |
| Free Tier Monthly Events(events) | 10,000 | — | — |
| Pro Plan Starting Price (Annual)(USD/month) | $29 | — | — |
| Available Integrations(count) | 100+ | 600+ | |
| Supported Languages & Frameworks(count) | 20+ (Node.js, Python, Ruby, PHP, Java, Go, etc.) | 25+ | |
| Alert Delivery Speed(seconds) | 1-3 seconds | — | — |
| Entry-Level Paid Plan(USD/month) | $10 | — | — |
| Mid-Tier Plan (Growth)(USD/month) | $199 | — | — |
| Supported Integrations(count) | 50+ integrations | — | — |
| On-Premise Minimum Cost(USD/month) | $500 (Business tier) | — | — |
| Dashboard Widget Types(count) | 12 types | — | — |
| Base Monthly Cost(USD) | $99/month (Pro plan) | — | — |
| Supported Programming Languages(count) | 12+ languages | 20+ languages | |
| Integration Partners(integrations) | 150+ | — | — |
| Average Setup Time(days) | 5-10 minutes | 3-5 days | |
| Free Trial Duration(days) | 14 days | — | — |
| Monthly Pricing (Starter Plan)(USD) | $29 | $99 | |
| Free Tier Data Retention(days) | 7 days | 1 day | |
| Implementation Time (Average)(minutes) | 22 minutes | 52 minutes | |
| Third-Party Integrations(integrations) | 100+ integrations | 600+ integrations | |
| Global Customer Base(customers) | 3,000+ customers | 16,000+ customers | |
| Starting Monthly Price(USD) | $49 | $99 | |
| Initial Setup Time(hours) | 0.5-1 hour | 2-4 hours | |
| Error Deduplication Effectiveness(percent) | 80% noise reduction | 75% noise reduction | |
| Base Monthly Price(USD) | $99 | $99 | |
| Free Tier Events per Month(events) | Limited trial only | Limited trial only | |
| Supported Languages/SDKs(count) | 25+ languages | 25+ languages | |
| Session Replay Starting Tier(USD/month) | $1,200+ (Enterprise tier) | $1,200+ (Enterprise tier) | |
| Setup Time (First Deploy)(minutes) | 45-60 minutes | 45-60 minutes | |
| Native Integrations(count) | 600+ | 600+ | |
| Metrics Data Retention(months) | 13 months | 13 months | |
| Global Data Centers(locations) | 12+ regions | 12+ regions | |
| Starting Monthly Cost(USD) | $99 | $99 | |
| Free Tier Event Quota(events/month) | 100 | 100 | |
| Setup Time for First Alert(minutes) | 22 | 22 | |
| Data Retention (Free Plan)(days) | 7 | 7 | |
| Monthly Ingestion Cost per GB(USD) | $0.25 - $0.50 | $0.25 - $0.50 | |
| Setup Time to Production(minutes) | 15-30 minutes | 15-30 minutes | |
| Maximum Data Volume per Cluster(TB) | Multi-tenant SaaS limit (typically 50-500TB per org) | Multi-tenant SaaS limit (typically 50-500TB per org) | |
| Query Language Complexity (1-10 scale)(complexity rating) | 3 (NRQL - SQL-like, intuitive) | 3 (NRQL - SQL-like, intuitive) | |
| Average Customer Onboarding Time(hours) | 3-7 days | 3-7 days | |
| Base Monthly Cost (100 GB/month)(USD) | $3,000-5,000 | $3,000-5,000 | |
| Implementation Timeline(weeks) | 2-4 weeks | 2-4 weeks | |
| Out-of-Box Integrations(count) | 700+ | 700+ | |
| Average MTTR Improvement(percent reduction) | 35-45% reduction | 35-45% reduction | |
| Max Data Retention (free tier)(days) | 7 days | 7 days | |
| Monthly Platform Cost (100GB/month ingestion)(USD) | $3,000-$9,900 | $3,000-$9,900 | |
| Supported Programming Languages (APM)(languages) | 10+ languages | 10+ languages | |
| Mean Time to Resolution (MTTR) Improvement(percentage reduction) | 30-40% faster (manual investigation) | 30-40% faster (manual investigation) | |
| Setup Time for Multi-Service Environment(days) | 7-14 days (manual per service) | 7-14 days (manual per service) | |
| Data Retention (Standard Plan)(days) | 30 days | 30 days | |
| Free Trial Period(days) | 14 days unlimited | 14 days unlimited | |
| User Satisfaction Score (G2 Reviews)(out of 5.0) | 4.6 stars (1,800+ reviews) | 4.6 stars (1,800+ reviews) | |
| Minimum Monthly Cost (Small Org)(USD) | $500-$800 typical (based on ~1-2 GB/day ingestion) | $500-$800 typical (based on ~1-2 GB/day ingestion) | |
| Data Source Integrations Available(count) | ~700 integrations (includes agents, APIs, partners) | ~700 integrations (includes agents, APIs, partners) | |
| Supported APM Frameworks(count) | 900+ with automatic instrumentation | 900+ with automatic instrumentation | |
| Setup Time for Basic Monitoring(days) | 1-2 hours (wizard-based, automatic) | 1-2 hours (wizard-based, automatic) | |
| Data Retention (Free Tier)(months) | 30 days (logs), 365 days (metrics) | 30 days (logs), 365 days (metrics) | |
| User Seats Included (Starter)(seats) | Full team access included; per-user pricing optional | Full team access included; per-user pricing optional | |
| Pre-built Integrations(count) | 500+ integrations (AWS, Azure, GCP, Datadog, PagerDuty, Slack) | 500+ integrations (AWS, Azure, GCP, Datadog, PagerDuty, Slack) | |
| API Call Rate Limit (Standard Plan)(calls per minute) | 600 calls/minute | 600 calls/minute | |
| Customer Satisfaction (G2 Rating)(stars) | 4.6 stars (2,400+ reviews) | 4.6 stars (2,400+ reviews) | |
| Minimum Paid Plan Cost(USD/month) | $99/month | $99/month | |
| Native Integrations(count) | 400+ | 400+ | |
| APM Transaction Sampling Interval(seconds) | 8 seconds | 8 seconds | |
| Log Management Cost(USD per GB/month) | $0.35 | $0.35 | |
| Average Implementation Time(days) | 3-4 days | 3-4 days | |
| Monthly Starting Price(USD) | $99/month | $99/month | |
| Default Data Retention(days) | 13 days (metrics) / 8 days (events) | 13 days (metrics) / 8 days (events) | |
| Supported Application Languages(count) | 8+ languages | 8+ languages | |
| Average Customer Satisfaction (G2 Rating)(stars) | 4.3/5.0 (2,100+ reviews) | 4.3/5.0 (2,100+ reviews) | |
| SDK Size (JavaScript)(KB gzipped) | ~35 KB | ~35 KB |
Sourced from publicly available data ·
Key Differences
7 attributes compared head-to-head
R
3RollbarNew Relic leads
NR
4New RelicRollbar
Attribute
New Relic
- Error tracking & debuggingPrimary FocusFull-stack observability(winner)
- $49/month(winner)Starting Price (Monthly)$99/month
- Limited/BasicAPM CapabilitiesEnterprise-grade(winner)
- Not includedInfrastructure MonitoringIncluded(winner)
- 0.5-1 hour(winner)Setup Time (Hours)2-4 hours
- 12+Supported Languages20+(winner)
- 7 days(winner)Free Tier Data Retention (Days)1 day
- Primary Focus
Rollbar
Error tracking & debugging
New Relic
Full-stack observability(winner)
- Starting Price (Monthly)
Rollbar
$49/month(winner)
New Relic
$99/month
- APM Capabilities
Rollbar
Limited/Basic
New Relic
Enterprise-grade(winner)
- Infrastructure Monitoring
Rollbar
Not included
New Relic
Included(winner)
- Setup Time (Hours)
Rollbar
0.5-1 hour(winner)
New Relic
2-4 hours
- Supported Languages
Rollbar
12+
New Relic
20+(winner)
- Free Tier Data Retention (Days)
Rollbar
7 days(winner)
New Relic
1 day
Full Comparison
| Attribute | Rollbar | New Relic |
|---|---|---|
| Event Capture Latency(milliseconds) | 120ms | — |
| Alert Delivery Speed(seconds) | 1-3 seconds | — |
| Error Deduplication Effectiveness(percent) | 80% noise reduction(winner) | 75% noise reduction |
| Base Plan Pricing (10K events/month)(USD) | $25 | — |
| Price per 1M Events/Month(USD) | $720 | — |
| Free Tier Monthly Events(events) | 10,000 | — |
| Entry-Level Paid Plan(USD/month) | $10 | — |
| Mid-Tier Plan (Growth)(USD/month) | $199 | — |
Show 13 more attributesBase Monthly Cost(USD) $99/month (Pro plan) — Free Trial Duration(days) 14 days — Monthly Pricing (Starter Plan)(USD) $29 $99 Starting Monthly Price(USD) $49 $99 Base Monthly Price(USD) $99 — Free Tier Events per Month(events) Limited trial only — Starting Monthly Price(USD) $0.30 per GB ingested — Starting Monthly Cost(USD) $99 — Free Tier Event Quota(events/month) 100 — Monthly Ingestion Cost per GB(USD) $0.25 - $0.50 — Base Monthly Cost (100 GB/month)(USD) $3,000-5,000 — Log Management Cost(USD per GB/month) $0.35 — Monthly Starting Price(USD) $99/month — | ||
| Supported SDKs/Languages(count) | 12+ | — |
| Session Replay in Base Plan | No ($500+/month add-on) | — |
| Log Level Support | DEBUG, INFO, WARN, ERROR | — |
| Automatic Source Map Processing | Manual configuration required | — |
| Mobile Session Replay(availability) | Third-party integration required | — |
| Dashboard Widget Types(count) | 12 types | — |
Show 21 more attributesSupported Programming Languages(count) 12+ languages 20+ languages APM Distributed Tracing(languages supported) Error-centric only — Infrastructure Monitoring Not available Native (servers, containers, Kubernetes) Log Aggregation Included Limited (error logs only) — Third-Party Integrations(integrations) 100+ integrations 600+ integrations Infrastructure Monitoring Included No Yes AI-Powered Anomaly Detection Basic alert rules Advanced ML-based detection APM Capability Level Basic Enterprise-grade Session Replay Starting Tier(USD/month) $1,200+ (Enterprise tier) — Log Aggregation Capability Integrated with 100+ data sources — APM Specialization Advanced profiling and error intelligence — Log Ingestion & Parsing Solid core capabilities — Native Infrastructure Monitoring Yes (native) — Integrated Log Management Yes — Out-of-Box Integrations(count) 700+ — Data Retention (Standard Plan)(days) 30 days — Kubernetes/Container Auto-Discovery(capability) Supported via agents, requires configuration — Pre-built Integrations(count) 500+ integrations (AWS, Azure, GCP, Datadog, PagerDuty, Slack) — Default Data Retention(days) 13 days (metrics) / 8 days (events) — Business Transaction Auto-Discovery(null) Manual configuration required — Code-Level Diagnostics(null) Available with premium add-on — | ||
| Pro Plan Starting Price (Annual)(USD/month) | $29 | — |
| Free Tier Event Limit(events/month) | 100 GB ingestion/month | — |
| Minimum Paid Plan Cost(USD/month) | $99/month | — |
| Available Integrations(count) | 100+ | 600+(winner) |
| Supported Integrations(count) | 50+ integrations | — |
| Integration Partners(integrations) | 150+ | — |
| Error Grouping Method | Rule-based (manual configuration) | — |
| Supported Languages & Frameworks(count) | 20+ (Node.js, Python, Ruby, PHP, Java, Go, etc.) | 25+(winner) |
| Supported Languages/SDKs(count) | 25+ languages | — |
| Supported Application Languages(count) | 8+ languages | — |
| Source Map Processing | Automatic with API uploads | — |
| Real User Monitoring (RUM) | Basic page load and error correlation | — |
| On-Premise Minimum Cost(USD/month) | $500 (Business tier) | — |
| Setup Time to Production(minutes) | 15-30 minutes | — |
| Implementation Timeline(weeks) | 2-4 weeks | — |
| Average Setup Time(days) | 5-10 minutes | 3-5 days(winner) |
| Free Tier Data Retention(days) | 7 days(winner) | 1 day |
| Implementation Time (Average)(minutes) | 22 minutes(winner) | 52 minutes |
| Initial Setup Time(hours) | 0.5-1 hour(winner) | 2-4 hours |
| Setup Time for First Alert(minutes) | 22 | — |
| Query Language Complexity (1-10 scale)(complexity rating) | 3 (NRQL - SQL-like, intuitive) | — |
| Setup Time for Basic Monitoring(days) | 1-2 hours (wizard-based, automatic) | — |
| Global Customer Base(customers) | 3,000+ customers | 16,000+ customers(winner) |
| Setup Time (First Deploy)(minutes) | 45-60 minutes | — |
| User Interface Intuitiveness | More intuitive, faster onboarding | — |
| Native Integrations(count) | 600+ | — |
| Native Integrations(count) | 400+ | — |
| Metrics Data Retention(months) | 13 months | — |
| Data Retention (Free Plan)(days) | 7 | — |
| Max Data Retention (free tier)(days) | 7 days | — |
| Data Retention (Free Tier)(months) | 30 days (logs), 365 days (metrics) | — |
| Global Data Centers(locations) | 12+ regions | — |
| Kubernetes Support | Good with cloud-native focus | — |
| Deployment Options | SaaS only (cloud-hosted) | — |
| Deployment Flexibility | Cloud-only SaaS (no self-hosted option) | — |
| Kubernetes Cluster Support(native vs requires config) | Native (full instrumentation out-of-box) | — |
| Maximum Data Volume per Cluster(TB) | Multi-tenant SaaS limit (typically 50-500TB per org) | — |
| Average Customer Onboarding Time(hours) | 3-7 days | — |
| Code-Level Instrumentation Depth(null) | Method-level profiling | — |
| Automatic Anomaly Detection(null) | Rule-based thresholds | — |
| Average MTTR Improvement(percent reduction) | 35-45% reduction | — |
| Mean Time to Resolution (MTTR) Improvement(percentage reduction) | 30-40% faster (manual investigation) | — |
| Monthly Platform Cost (100GB/month ingestion)(USD) | $3,000-$9,900 | — |
| Minimum Monthly Cost (Small Org)(USD) | $500-$800 typical (based on ~1-2 GB/day ingestion) | — |
| Supported Programming Languages (APM)(languages) | 10+ languages | — |
| Setup Time for Multi-Service Environment(days) | 7-14 days (manual per service) | — |
| Average Implementation Time(days) | 3-4 days | — |
| Free Trial Period(days) | 14 days unlimited | — |
| User Satisfaction Score (G2 Reviews)(out of 5.0) | 4.6 stars (1,800+ reviews) | — |
| Data Source Integrations Available(count) | ~700 integrations (includes agents, APIs, partners) | — |
| Supported APM Frameworks(count) | 900+ with automatic instrumentation | — |
| AI Anomaly Detection(type) | Built-in AI with predictive analysis and root cause identification | — |
| Enterprise Support SLA(uptime %) | 24/7 with 1-4 hour response SLA depending on tier | — |
| User Seats Included (Starter)(seats) | Full team access included; per-user pricing optional | — |
| API Call Rate Limit (Standard Plan)(calls per minute) | 600 calls/minute | — |
| Code-Level Diagnostics Depth(granularity level) | Transaction tracing, error stack traces | — |
| Customer Satisfaction (G2 Rating)(stars) | 4.6 stars (2,400+ reviews) | — |
| APM Transaction Sampling Interval(seconds) | 8 seconds | — |
| Kubernetes Monitoring Capabilities(text) | Advanced cluster intelligence with pod diagnostics | — |
| Average Customer Satisfaction (G2 Rating)(stars) | 4.3/5.0 (2,100+ reviews) | — |
| SDK Size (JavaScript)(KB gzipped) | ~35 KB | — |
RRollbar
NNew Relic
Event Capture Latency(milliseconds)
120ms
—
Alert Delivery Speed(seconds)
1-3 seconds
—
Error Deduplication Effectiveness(percent)
80% noise reduction
75% noise reduction
Base Plan Pricing (10K events/month)(USD)
$25
—
Price per 1M Events/Month(USD)
$720
—
Free Tier Monthly Events(events)
10,000
—
Entry-Level Paid Plan(USD/month)
$10
—
Mid-Tier Plan (Growth)(USD/month)
$199
—
Show 13 more attributes
Base Monthly Cost(USD)
$99/month (Pro plan)
—
Free Trial Duration(days)
14 days
—
Monthly Pricing (Starter Plan)(USD)
$29
$99
Starting Monthly Price(USD)
$49
$99
Base Monthly Price(USD)
$99
—
Free Tier Events per Month(events)
Limited trial only
—
Starting Monthly Price(USD)
$0.30 per GB ingested
—
Starting Monthly Cost(USD)
$99
—
Free Tier Event Quota(events/month)
100
—
Monthly Ingestion Cost per GB(USD)
$0.25 - $0.50
—
Base Monthly Cost (100 GB/month)(USD)
$3,000-5,000
—
Log Management Cost(USD per GB/month)
$0.35
—
Monthly Starting Price(USD)
$99/month
—
Supported SDKs/Languages(count)
12+
—
Session Replay in Base Plan
No ($500+/month add-on)
—
Log Level Support
DEBUG, INFO, WARN, ERROR
—
Automatic Source Map Processing
Manual configuration required
—
Mobile Session Replay(availability)
Third-party integration required
—
Dashboard Widget Types(count)
12 types
—
Show 21 more attributes
Supported Programming Languages(count)
12+ languages
20+ languages
APM Distributed Tracing(languages supported)
Error-centric only
—
Infrastructure Monitoring
Not available
Native (servers, containers, Kubernetes)
Log Aggregation Included
Limited (error logs only)
—
Third-Party Integrations(integrations)
100+ integrations
600+ integrations
Infrastructure Monitoring Included
No
Yes
AI-Powered Anomaly Detection
Basic alert rules
Advanced ML-based detection
APM Capability Level
Basic
Enterprise-grade
Session Replay Starting Tier(USD/month)
$1,200+ (Enterprise tier)
—
Log Aggregation Capability
Integrated with 100+ data sources
—
APM Specialization
Advanced profiling and error intelligence
—
Log Ingestion & Parsing
Solid core capabilities
—
Native Infrastructure Monitoring
Yes (native)
—
Integrated Log Management
Yes
—
Out-of-Box Integrations(count)
700+
—
Data Retention (Standard Plan)(days)
30 days
—
Kubernetes/Container Auto-Discovery(capability)
Supported via agents, requires configuration
—
Pre-built Integrations(count)
500+ integrations (AWS, Azure, GCP, Datadog, PagerDuty, Slack)
—
Default Data Retention(days)
13 days (metrics) / 8 days (events)
—
Business Transaction Auto-Discovery(null)
Manual configuration required
—
Code-Level Diagnostics(null)
Available with premium add-on
—
Pro Plan Starting Price (Annual)(USD/month)
$29
—
Free Tier Event Limit(events/month)
100 GB ingestion/month
—
Minimum Paid Plan Cost(USD/month)
$99/month
—
Available Integrations(count)
100+
600+
Supported Integrations(count)
50+ integrations
—
Integration Partners(integrations)
150+
—
Error Grouping Method
Rule-based (manual configuration)
—
Supported Languages & Frameworks(count)
20+ (Node.js, Python, Ruby, PHP, Java, Go, etc.)
25+
Supported Languages/SDKs(count)
25+ languages
—
Supported Application Languages(count)
8+ languages
—
Source Map Processing
Automatic with API uploads
—
Real User Monitoring (RUM)
Basic page load and error correlation
—
On-Premise Minimum Cost(USD/month)
$500 (Business tier)
—
Setup Time to Production(minutes)
15-30 minutes
—
Implementation Timeline(weeks)
2-4 weeks
—
Average Setup Time(days)
5-10 minutes
3-5 days
Free Tier Data Retention(days)
7 days
1 day
Implementation Time (Average)(minutes)
22 minutes
52 minutes
Initial Setup Time(hours)
0.5-1 hour
2-4 hours
Setup Time for First Alert(minutes)
22
—
Query Language Complexity (1-10 scale)(complexity rating)
3 (NRQL - SQL-like, intuitive)
—
Setup Time for Basic Monitoring(days)
1-2 hours (wizard-based, automatic)
—
Global Customer Base(customers)
3,000+ customers
16,000+ customers
Setup Time (First Deploy)(minutes)
45-60 minutes
—
User Interface Intuitiveness
More intuitive, faster onboarding
—
Native Integrations(count)
600+
—
Native Integrations(count)
400+
—
Metrics Data Retention(months)
13 months
—
Data Retention (Free Plan)(days)
7
—
Max Data Retention (free tier)(days)
7 days
—
Data Retention (Free Tier)(months)
30 days (logs), 365 days (metrics)
—
Global Data Centers(locations)
12+ regions
—
Kubernetes Support
Good with cloud-native focus
—
Deployment Options
SaaS only (cloud-hosted)
—
Deployment Flexibility
Cloud-only SaaS (no self-hosted option)
—
Kubernetes Cluster Support(native vs requires config)
Native (full instrumentation out-of-box)
—
Maximum Data Volume per Cluster(TB)
Multi-tenant SaaS limit (typically 50-500TB per org)
—
Average Customer Onboarding Time(hours)
3-7 days
—
Code-Level Instrumentation Depth(null)
Method-level profiling
—
Automatic Anomaly Detection(null)
Rule-based thresholds
—
Average MTTR Improvement(percent reduction)
35-45% reduction
—
Mean Time to Resolution (MTTR) Improvement(percentage reduction)
30-40% faster (manual investigation)
—
Monthly Platform Cost (100GB/month ingestion)(USD)
$3,000-$9,900
—
Minimum Monthly Cost (Small Org)(USD)
$500-$800 typical (based on ~1-2 GB/day ingestion)
—
Supported Programming Languages (APM)(languages)
10+ languages
—
Setup Time for Multi-Service Environment(days)
7-14 days (manual per service)
—
Average Implementation Time(days)
3-4 days
—
Free Trial Period(days)
14 days unlimited
—
User Satisfaction Score (G2 Reviews)(out of 5.0)
4.6 stars (1,800+ reviews)
—
Data Source Integrations Available(count)
~700 integrations (includes agents, APIs, partners)
—
Supported APM Frameworks(count)
900+ with automatic instrumentation
—
AI Anomaly Detection(type)
Built-in AI with predictive analysis and root cause identification
—
Enterprise Support SLA(uptime %)
24/7 with 1-4 hour response SLA depending on tier
—
User Seats Included (Starter)(seats)
Full team access included; per-user pricing optional
—
API Call Rate Limit (Standard Plan)(calls per minute)
600 calls/minute
—
Code-Level Diagnostics Depth(granularity level)
Transaction tracing, error stack traces
—
Customer Satisfaction (G2 Rating)(stars)
4.6 stars (2,400+ reviews)
—
APM Transaction Sampling Interval(seconds)
8 seconds
—
Kubernetes Monitoring Capabilities(text)
Advanced cluster intelligence with pod diagnostics
—
Average Customer Satisfaction (G2 Rating)(stars)
4.3/5.0 (2,100+ reviews)
—
SDK Size (JavaScript)(KB gzipped)
~35 KB
—
Pros & Cons
10 pros·4 cons across both
R
NR
R
Rollbar
+5-2
Pros
- Fastest implementation time with minimal code changes required
- Best-in-class error grouping and deduplication reduces noise by 80%
- Free tier includes 7-day data retention with 5,000 errors/month
- Developer-friendly UI with excellent GitHub and Slack integrations
- 50% lower starting price than competitors
Cons
- Limited APM and infrastructure monitoring capabilities
- Smaller ecosystem compared to New Relic's 600+ integrations
NR
New Relic
+5-2
Pros
- Enterprise-grade APM with distributed tracing across 20+ languages
- Unified platform reduces tool sprawl with infrastructure, database, and synthetic monitoring
- 600+ pre-built integrations and extensive API ecosystem
- Advanced AI-powered anomaly detection and root cause analysis
- Industry-leading support for Kubernetes and containerized environments
Cons
- Steep learning curve requiring 2-4 hours initial setup
- Higher starting price ($99/month) makes it less accessible for small teams
Frequently Asked Questions
5 questions
Rollbar is superior for pure error tracking. It has better error grouping (80% noise reduction), faster implementation (30 minutes vs 2+ hours), and a more intuitive interface specifically designed for debugging. New Relic's error tracking is solid but bundled within a broader platform.
Resources & Learn More
Curated sources to dive deeper
Where to Buy
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Wikipedia
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