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Bugsnag

3.4(63 reviews)

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About Bugsnag

Bugsnag is an application stability management platform founded by Simon Maynard and James Smith in 2012, headquartered in San Francisco, California, and acquired by SmartBear Software in 2019. Bugsnag specializes in error monitoring with a particular strength in mobile application stability — it was one of the first monitoring tools purpose-built for iOS and Android applications, providing crash reporting, error grouping, and stability metrics for native mobile and cross-platform apps (React Native, Flutter, Xamarin). Bugsnag captures unhandled exceptions and handled errors with rich context: device details, OS version, app version, user state, and the breadcrumb trail of events leading to the crash. The 'stability score' dashboard gives product and engineering teams a single metric for application health — percentage of user sessions without errors. Bugsnag supports 50+ languages and platforms: iOS, Android, React Native, Flutter, JavaScript, Ruby, Python, Java, .NET, Go, and more. Pricing: Lite (free, 7,500 events/month, 1 user), Team ($59/month, 25,000 events, 5 users), Business ($149/month, 50,000 events, 15 users), Enterprise (custom). Main competitors: Sentry (most popular, broader feature set with performance monitoring), Rollbar (RQL query language, version tracking), Firebase Crashlytics (free, mobile-focused). Bugsnag is trusted by companies including Slack, Airbnb, Lyft, and GitHub for mobile crash monitoring.

Mobile-first: purpose-built iOS/Android crash monitoring before competitorsStability Score: single metric (% error-free sessions) for product health50+ platform SDKs including React Native, Flutter, Unity, and XamarinAcquired by SmartBear 2019 — trusted by Slack, Airbnb, Lyft, GitHub

Frequently Asked Questions

Bugsnag vs Sentry: which is better for mobile apps?

For mobile-specific crash reporting (iOS, Android, React Native, Flutter), Bugsnag has historically had an edge — it was purpose-built for mobile stability with better breadcrumb tracking, device context, and the stability score metric that product teams love. Sentry has significantly improved its mobile SDKs and now offers strong iOS and Android support with performance monitoring (launch time, slow renders). Sentry also has a more active community, better open-source/self-hosted option, and broader performance features. For pure mobile crash reporting, both are excellent — Bugsnag wins on mobile UX and stability metrics; Sentry wins on ecosystem breadth, price (free self-hosted), and full-stack coverage if you have backend services too.

Is Bugsnag free?

Bugsnag's Lite plan is free: 7,500 error events per month, 1 user, basic error grouping, and 7-day retention. This is useful for personal projects and prototypes but limiting for production applications — even low-traffic apps can exceed 7,500 events quickly if multiple users hit errors. Team plan ($59/month) adds 25,000 events, 5 users, and 30-day retention. Business ($149/month) supports 50,000 events and 15 users. For comparison, Sentry's free tier allows 5,000 errors/month + 10,000 performance transactions with unlimited users — making Sentry more generous for small teams. Firebase Crashlytics is free with no event limits for mobile crash reporting.

What is application stability monitoring?

Application stability monitoring tracks the percentage of user sessions or app launches that complete without encountering an error — the 'stability score.' Bugsnag popularized this metric: a stability score of 99.5% means 5 in 1,000 sessions hit an error. This frames reliability in business terms (user impact) rather than technical terms (error count). Stability monitoring differs from general error monitoring by focusing on trends over time, app version comparisons (did this release make stability worse?), and setting stability targets. When a new app version drops the stability score from 99.8% to 98.5%, that's a signal to investigate the release — even if raw error counts are low because the new version is on few devices yet.

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