Zoho CRM is a dedicated customer relationship management platform with deeper sales pipeline management and lower pricing, while Monday.com is a flexible work operating system better suited for multi-team project management that happens to include CRM capabilities.
Zoho CRM vs Monday.com — Side-by-side comparison on A Versus B
Choose Zoho CRM if you need a powerful, affordable, sales-focused platform with advanced pipeline management and deep CRM-specific features. Choose Monday.com if you want a flexible work management platform that centralizes CRM alongside project management, marketing, and team collaboration for non-technical teams.
Affordable, feature-rich CRM with deep customization capabilities, part of Zoho's 45+ integrated business applications suite.
Work operating system with advanced automation, reporting, and project management features for enterprise teams.
Zoho CRM vs Monday.com — Comparison Data
Structured comparison data for Zoho CRM vs Monday.com with 268 attributes.
Annual Cost (10-User Team, Standard Plan)
Monthly Cost (Single User, Standard Tier)
Average Time to Productivity for New Users
Marketing Automation Workflows (Pre-built)
Enterprise Governance & Permissions Granularity
Ease of Use Score (Average User Feedback)
Monthly Cost (Single User, Standard Plan)
Professional Plan Price (Per User/Month)
Advanced Agile Features (Sprint Velocity Tracking)
Average Onboarding Time (Non-Technical User)
Zoho CRM vs Monday.com — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for Zoho CRM vs Monday.com.
Is Zoho CRM or Monday.com better for a sales team?
Zoho CRM is superior for dedicated sales teams. It offers advanced deal forecasting, lead scoring, automatic contact enrichment, and sales-specific automation at $20/user/month. Monday.com works better if your team also manages projects and needs cross-functional collaboration with non-sales departments.
Can I use Monday.com as my primary CRM instead of Zoho?
Monday.com can handle basic CRM tasks (lead tracking, contact management, pipeline visualization) but lacks advanced features like AI-powered lead scoring, deal probability forecasting, and complex sales automation. It's best as a secondary CRM for teams wanting one unified work platform rather than a primary CRM replacement.
Which is more affordable: Zoho CRM or Monday.com?
For small teams (3-5 people), Monday.com's flat $99/month may be cheaper. For teams of 10+ people, Zoho CRM is significantly cheaper—a 10-person team costs ~$2,400/year on Zoho vs. $1,980 on Monday.com, but Zoho includes CRM-specific features Monday.com doesn't have, making it better value.
How difficult is it to switch from Zoho CRM to Monday.com or vice versa?
Both platforms support CSV imports and have standard data formats, making migration relatively straightforward (1-2 weeks). However, custom workflows in Zoho (Deluge scripts) don't port to Monday.com, and complex board hierarchies in Monday.com require manual setup in Zoho. Plan 2-4 weeks for full data migration and reconfiguration.
Does Zoho CRM have project management features like Monday.com?
No. Zoho CRM is purely CRM-focused. For project management, Zoho offers separate products (Zoho Projects). Monday.com integrates CRM, project management, and team collaboration on one platform, making it better if you need sales + project tracking in one tool.