Microsoft Teams dominates with 365 million monthly active users and deeper Office 365 integration, while Webex excels in video quality with 1080p HD standard and superior meeting security features. Teams is better for organizations already invested in Microsoft's ecosystem, while Webex appeals to security-conscious enterprises and companies needing standalone conferencing.
Webex vs Microsoft Teams — Side-by-side comparison on A Versus B
Choose Microsoft Teams if you're already using Office 365, need tight collaboration with Word/Excel/PowerPoint, or require the largest user base for external meetings. Choose Webex if security and encryption are paramount, you need superior native video quality without relying on Microsoft infrastructure, or you prefer a platform-agnostic solution that works equally well on any OS.
Enterprise cloud-based collaboration platform with 320M users, integrated with Microsoft 365 and Office applications.
Cisco's cloud-based collaboration platform emphasizing superior video quality and cross-platform interoperability.
Webex vs Microsoft Teams — Comparison Data
Structured comparison data for Webex vs Microsoft Teams with 202 attributes.
Maximum Free Tier Group Meeting Duration
Advanced Chat Features (Channels, Threading, Workflows)
3-Year Total Cost of Ownership (1,000 users)
Enterprise Deployment Adoption (500+ seat orgs)
3-Year TCO Advantage for 1,000 Users with M365
Annual Subscription Cost (Pro, 100 users)
Free Tier Meeting Duration for Group Calls
Global Enterprise Video Conferencing Market Share (2024)
Monthly Subscription Cost (Pro/Standard)
Annual TCO (1,000 users, 3-year average)
Maximum Video Conference Participants (Free)
Record Transcription Languages Supported
Webex vs Microsoft Teams — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for Webex vs Microsoft Teams.
Can I use Teams or Webex without paying?
Both offer free plans allowing unlimited 1-on-1 meetings and group meetings up to 60 minutes with 3+ participants. Teams free tier includes 100GB OneDrive storage; Webex free tier includes up to 40 minutes per group meeting. Neither requires a credit card to start.
Which has better video and audio quality?
Webex delivers superior native video with 1080p HD as standard across all plans, while Teams defaults to 720p HD (1080p available with configuration). Both support HD audio with noise suppression. Webex's video quality advantage is most noticeable in professional presentations and large group calls.
How does security compare between Teams and Webex?
Both offer end-to-end encryption for meetings. Webex implemented E2E encryption in 2020, while Teams followed in 2021. Webex provides additional options like data residency controls and advanced admin controls for sensitive industries. Teams integrates Microsoft security compliance (SOC 2, ISO 27001). For highly sensitive data, both are enterprise-grade, but Webex specializes in security-first deployments.
Should I pick Teams or Webex if I use Microsoft 365?
Teams is the clear choice if you're already paying for Microsoft 365, as it integrates directly with Word, Excel, PowerPoint, and Outlook without additional costs. If you need a standalone video solution without Microsoft ecosystem lock-in, or prefer superior video quality, Webex remains competitive despite lacking Office integration.
Which platform is better for international companies?
Webex offers more flexible data residency options and compliance certifications (GDPR, HIPAA, SOC 2) that appeal to globally distributed teams with regulatory requirements. Teams integrates better with organizations already using Microsoft cloud infrastructure across regions. Both support 40+ languages and work reliably internationally.