PetSmart offers in-store grooming services, same-day pickup, and expert staff guidance, while Amazon provides broader selection (2+ million pet products), lower prices (typically 15-25% cheaper), and home delivery convenience. Choose based on whether you prioritize service and immediacy or selection and savings.
PetSmart vs Amazon for Pet Supplies — Side-by-side comparison on A Versus B
Choose PetSmart if you need grooming services, personalized pet care advice, or want to inspect products in-store before buying. Choose Amazon if you prioritize low prices, vast selection, and convenient home delivery—especially with Prime membership. For most pet owners buying routine supplies, Amazon's 20% price advantage and selection are compelling, but PetSmart's grooming and in-person expertise retain value for pet health and wellness needs.
U.S. pet retail chain with 1,400+ stores offering supplies, grooming, training, and veterinary services.
Global e-commerce marketplace where third-party sellers reach 309 million monthly buyers.
PetSmart vs Amazon for Pet Supplies — Comparison Data
Structured comparison data for PetSmart vs Amazon for Pet Supplies with 242 attributes.
Standard Non-Perishable Pet Delivery Time
2025 Pet Supplies Market Position (GMV Rank)
Specialty Pet Food Availability (Exotic/Medical Diets)
Average Product Price Index (baseline=100)
Average Price Difference on Beauty Products
Prime Eligible Items with Two-Day Shipping
Free Shipping Threshold (Standard Members)
Average Beauty Product Price Comparison (Foundation)
Customer Review Average Rating (Beauty Products)
Profit Margin Retention (Example: $100 sale)
PetSmart vs Amazon for Pet Supplies — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for PetSmart vs Amazon for Pet Supplies.
Yes, Amazon is typically 15-25% cheaper on comparable pet supplies. However, PetSmart's PetSmart Treats loyalty program (5% rewards) and periodic sales can close the gap. The difference becomes negligible if you don't have an Amazon Prime membership, as Amazon's standard shipping ($5.95+) offsets savings on smaller orders.
PetSmart offers same-day in-store pickup at 1,400+ locations, which is universally available. Amazon offers same-day delivery with Prime in select metropolitan areas only (NYC, LA, Chicago, etc.). For non-metropolitan areas, PetSmart's pickup is faster and more reliable.
Which is better for pet grooming and training?
PetSmart is the only option for professional grooming, with certified groomers at 1,400+ locations. They also offer training classes and behavioral services. Amazon has no grooming services. If grooming is a priority, PetSmart is essential; otherwise, you'd need a local veterinarian or independent groomer if using Amazon.
PetSmart does not have a formal price match policy with Amazon as of 2026. However, they do offer periodic price matching during promotions. You may be able to negotiate on larger orders, but don't expect automatic matching. This is a significant advantage for Amazon in terms of value.
Which platform has better product reviews for pet supplies?
Amazon has significantly more customer reviews per product (typically 100-5,000+ reviews per popular item) versus PetSmart's online store (10-500 reviews per item). Amazon's review volume makes it easier to identify quality issues early. However, PetSmart's in-store staff provide real-time expert opinions that supplement reviews.