Microsoft Teams dominates enterprise deployments with 320 million daily active users and lower total cost of ownership for Microsoft 365 customers, while Zoom excels in pure video conferencing quality with AI features included in all paid plans starting at $14.16/month versus Teams' $4.50/month entry point.
Microsoft Teams vs Zoom — Side-by-side comparison on A Versus B
Choose Microsoft Teams if you're an enterprise with existing Microsoft 365 licenses, need integrated chat/calling/meetings, and want lower total cost of ownership. Choose Zoom if you prioritize best-in-class video conferencing quality, want AI features immediately across all plans, and need a specialized meeting platform that works across any organization.
Unified communication and collaboration platform integrated with Microsoft 365.
Cloud-based video conferencing platform known for reliability and meeting features.
Microsoft Teams vs Zoom — Comparison Data
Structured comparison data for Microsoft Teams vs Zoom with 187 attributes.
Maximum Free Tier Group Meeting Duration
Advanced Chat Features (Channels, Threading, Workflows)
3-Year Total Cost of Ownership (1,000 users)
Enterprise Deployment Adoption (500+ seat orgs)
3-Year TCO Advantage for 1,000 Users with M365
Annual Subscription Cost (Pro, 100 users)
Free Tier Meeting Duration for Group Calls
Global Enterprise Video Conferencing Market Share (2024)
Monthly Subscription Cost (Pro/Standard)
Annual TCO (1,000 users, 3-year average)
Maximum Video Conference Participants (Free)
Average Setup Time for New Recording/Meeting
AI Transcription Support (Standard Tier)
Microsoft Teams vs Zoom — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for Microsoft Teams vs Zoom.
Which platform is better for enterprises?
Microsoft Teams is better for enterprises already using Microsoft 365, with 67% market share in large deployments and 47% lower 3-year TCO. Zoom excels in organizations with mixed platforms or those prioritizing pure video conferencing quality. Teams dominates enterprise with 320 million daily active users versus Zoom's 300 million.
Zoom includes AI Companion 3.0 in all paid plans starting at $14.16/month, making AI features immediately available to all users. Microsoft Teams reserves advanced Copilot features for the premium M365 E5 tier ($18-22/user/month), making Zoom the better choice if AI is your priority without additional licensing.
Teams starts at $4.50/user/month while Zoom starts at $14.16/user/month—making Teams 68% cheaper. For a 1,000-user organization, this creates $113,000+ annual savings with Teams. However, Zoom includes advanced AI, while Teams' AI requires expensive E5 licensing, closing the gap for organizations that want AI features.
Zoom specializes in video conferencing with 60fps content sharing at 1080p and High Bandwidth Mode for high-throughput video. Teams offers 4K at 30fps but prioritizes unified communications over specialized meeting quality. For organizations where video conference quality is critical, Zoom has the technical advantage.
Can I use Teams or Zoom for everything (chat, meetings, calling)?
Microsoft Teams is a unified platform with integrated chat, video meetings, phone calling, and file sharing all in one tool. Zoom is specialized for video conferencing and webinars; it requires third-party tools for chat and calling. Teams is better if you want one integrated platform; Zoom if you want best-in-class meetings.