Amazon is a diversified e-commerce and cloud services giant with 500M+ products across all categories, while Chewy specializes exclusively in pet supplies with 100K+ SKUs and same-day delivery in 3,500+ cities. Chewy dominates pet retail with 24% market share, but Amazon offers broader selection and Prime integration.
Amazon vs Chewy — Side-by-side comparison on A Versus B
Choose Amazon if you need broad product selection across multiple categories, Prime's ecosystem benefits (streaming, fast shipping on everything), and a lower free shipping threshold. Choose Chewy if you buy pet supplies regularly—its superior same-day delivery network, deeper pet product curation, stronger auto-delivery discounts (up to 35%), and specialized customer service for pet owners justify the trade-off of category specialization.
E-commerce giant offering 50,000+ pet products with Prime fast shipping and competitive pricing.
Specialist pet retailer with 100,000+ pet products and free same-day delivery in 5,600+ cities.
Structured comparison data for Amazon vs Chewy with 206 attributes.
Standard Non-Perishable Pet Delivery Time
2025 Pet Supplies Market Position (GMV Rank)
Specialty Pet Food Availability (Exotic/Medical Diets)
Average Product Price Index (baseline=100)
Average Price Difference on Beauty Products
Prime Eligible Items with Two-Day Shipping
Free Shipping Threshold (Standard Members)
Average Beauty Product Price Comparison (Foundation)
Customer Review Average Rating (Beauty Products)
Amazon vs Chewy — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for Amazon vs Chewy.
Is Chewy cheaper than Amazon for pet supplies?
Chewy's auto-delivery discount reaches 35% for recurring items like pet food and litter, compared to Amazon's 5-20% Subscribe & Save discount. On repeat purchases, Chewy is typically 15-20% cheaper. However, Amazon may offer lower prices on one-time purchases of pet toys and accessories. For monthly recurring costs (food/litter), Chewy saves pet owners an average of $50-100/year.
Can I get same-day pet supply delivery with Amazon?
Amazon offers same-day delivery in 3,000+ U.S. cities for Prime members, but availability varies by location and product. Chewy's same-day delivery covers 3,500+ cities and is specifically optimized for pet products, making it more reliable for urgent pet supply needs. Chewy does not require a paid membership for same-day eligibility.
Does Amazon or Chewy offer pet pharmacy services?
Chewy offers full pharmacy services including vet prescription fulfillment with no markup fees. Amazon Pharmacy is limited to human medications and does not provide pet prescription services. For pet owners needing prescription medications (antibiotics, heartworm preventatives, etc.), Chewy is the only option between the two.
What's better: Amazon Prime or Chewy Plus membership?
Amazon Prime ($139/year) offers 2-day free shipping on 500M+ products plus streaming video and music—best for households buying diverse items. Chewy Plus ($120/year) offers free 1-2 day shipping on 100K+ pet products and maximized auto-delivery discounts—best for pet-only shoppers. Households with both pet and general shopping needs may benefit from both memberships.
Which company has better customer service for pet-related issues?
Chewy's customer service is pet-specialized with 24/7 availability and 2-4 hour average response times. Amazon's general customer service averages 24-48 hours. Pet owners with questions about nutrition, breed-specific needs, or medication interactions will receive more knowledgeable assistance from Chewy's trained pet specialists.