Amazon is a massive general-purpose marketplace with 350M+ products across all categories, while Chewy specializes exclusively in pet supplies with 100,000+ SKUs and same-day delivery in 5,600+ cities. Chewy dominates pet shopping with better inventory depth and expertise, whereas Amazon wins on overall convenience and breadth.
Amazon vs Chewy — Side-by-side comparison on A Versus B
Choose Amazon if you need a one-stop shop for groceries, electronics, household items, and occasional pet supplies, plus you want access to 350M+ products with Prime Video and Music benefits. Choose Chewy if you have pets and prioritize specialized pet expertise, lower prices on pet-specific items, extensive auto-ship discounts, and same-day delivery without membership fees—Chewy is objectively better for pet owners making regular purchases.
Global e-commerce giant offering fast shipping, fixed pricing, and Prime membership benefits across millions of products.
Specialist pet retailer with 100,000+ pet products and free same-day delivery in 5,600+ cities.
Structured comparison data for Amazon vs Chewy with 225 attributes.
Standard Non-Perishable Pet Delivery Time
2025 Pet Supplies Market Position (GMV Rank)
Specialty Pet Food Availability (Exotic/Medical Diets)
Average Product Price Index (baseline=100)
Average Price Difference on Beauty Products
Prime Eligible Items with Two-Day Shipping
Free Shipping Threshold (Standard Members)
Average Beauty Product Price Comparison (Foundation)
Customer Review Average Rating (Beauty Products)
Amazon vs Chewy — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for Amazon vs Chewy.
Is Chewy cheaper than Amazon for pet supplies?
Yes, typically 15-30% cheaper on pet-specific items due to Chewy's 35% auto-ship discount vs. Amazon's 20% Subscribe & Save, plus no membership fee required. For one-time purchases, Chewy usually undercuts Amazon by 8-15% on equivalent pet products, especially on branded dog and cat food.
Does Chewy offer same-day delivery everywhere?
Chewy offers free same-day delivery in 5,600+ US cities and zip codes, but not universally. Check your address on Chewy.com—if eligible, you get free same-day; otherwise, standard 1-2 day shipping is free. Amazon Prime offers 2-hour delivery in only 3,500 cities by comparison.
No, Chewy exclusively carries pet products (food, toys, medications, grooming, accessories). For household items, groceries, or electronics, you must use Amazon or another retailer. Chewy is purpose-built for pet owners, not a general marketplace.
Do I need Amazon Prime to get good shipping on pet supplies?
Yes, Amazon requires a $139/year Prime membership for competitive fast shipping on most items. Chewy offers free same-day delivery in 5,600+ cities with zero membership fee, making it significantly cheaper for frequent pet supply purchases.
Which platform has better customer service for pet products?
Chewy has 97% customer satisfaction with 24/7 pet expert support and live chat, vs. Amazon's 89% satisfaction with general customer service. Chewy's agents are trained in pet nutrition and health, while Amazon's support is generic. For pet-specific questions, Chewy is objectively superior.