Webex vs Zoom
type: Article
description: Zoom dominates market share with 306 million daily meeting participants versus Webex's 70 million, but Webex offers superior enterprise security features and lower per-user costs for organizations with 500+ employees. Zoom excels in ease of use and consumer adoption, while Webex targets compliance-heavy industries.
language: en-US
date published: 2026-07-08T16:17:20.547Z
date created: 2026-07-08T16:17:20.547Z
date modified: 2026-07-08T16:17:20.597Z
content reference time: 2026-07-08T16:17:20.597Z
author: A Versus B
publisher: A Versus B
about: Cisco Webex
about: Zoom
abstract: Zoom dominates market share with 306 million daily meeting participants versus Webex's 70 million, but Webex offers superior enterprise security features and lower per-user costs for organizations with 500+ employees. Zoom excels in ease of use and consumer adoption, while Webex targets compliance-heavy industries.
text: Daily Active Users. Starting Price (Per User/Month). End-to-End Encryption Standard. Maximum Meeting Participants. Recording Storage (Free Plan). SOC 2 Type II Compliance. Mobile App Rating (iOS App Store)
conclusion text: Choose Zoom if you prioritize ease of use, market-leading stability, and broad consumer/SMB adoption—its 306 million daily users and intuitive interface make it the safer choice for organizations wanting maximum compatibility. Choose Webex if you require enterprise-grade security, end-to-end encryption on all plans, higher participant capacity (40,000 vs 10,000), and operate in regulated industries like healthcare or finance where data sovereignty and compliance certifications are non-negotiable.
additional property: Maximum Meeting Participants (Free)
  type: PropertyValue
  value: Cisco Webex: 100 participants | Zoom: N/A
additional property: Maximum Meeting Participants (Paid)
  type: PropertyValue
  value: Cisco Webex: 40,000 participants | Zoom: N/A
additional property: Free Plan Message History
  type: PropertyValue
  value: Cisco Webex: Unlimited | Zoom: N/A
additional property: Pro Plan Monthly Cost (Annual Billing)
  type: PropertyValue
  value: Cisco Webex: $15.99 | Zoom: N/A
additional property: Available Integrations
  type: PropertyValue
  value: Cisco Webex: 200+ integrations | Zoom: 1000+
  value reference: Zoom
additional property: End-to-End Encryption Available
  type: PropertyValue
  value: Cisco Webex: Yes, all plans | Zoom: N/A
additional property: AI Meeting Assistant
  type: PropertyValue
  value: Cisco Webex: Webex Assistant (transcription, summary) | Zoom: Yes (AI Companion)
additional property: FedRAMP Authorization
  type: PropertyValue
  value: Cisco Webex: Yes | Zoom: N/A
additional property: Monthly Active Users (MAU)
  type: PropertyValue
  value: Cisco Webex: 220M | Zoom: N/A
additional property: Maximum Video Resolution
  type: PropertyValue
  value: Cisco Webex: 4K (3840x2160) | Zoom: N/A
additional property: Free Plan Meeting Duration Limit
  type: PropertyValue
  value: Cisco Webex: 40 minutes (3+ participants) | Zoom: N/A
additional property: Pro Plan Monthly Cost
  type: PropertyValue
  value: Cisco Webex: $13.49 | Zoom: $15.99
  value reference: Cisco Webex
additional property: Meeting Recording Retention (Free)
  type: PropertyValue
  value: Cisco Webex: 30 days | Zoom: N/A
additional property: Native Microsoft Office Integration
  type: PropertyValue
  value: Cisco Webex: Limited (manual upload required) | Zoom: N/A
additional property: AI Meeting Assistant Cost
  type: PropertyValue
  value: Cisco Webex: Included free | Zoom: N/A
additional property: Supported Operating Systems
  type: PropertyValue
  value: Cisco Webex: Windows, Mac, Linux, iOS, Android, Web | Zoom: N/A
additional property: Monthly Active Users
  type: PropertyValue
  value: Cisco Webex: 80 million | Zoom: N/A
additional property: Maximum Meeting Participants
  type: PropertyValue
  value: Cisco Webex: 40,000 | Zoom: 10,000
  value reference: Cisco Webex
additional property: Free Plan Duration
  type: PropertyValue
  value: Cisco Webex: 40 minutes unlimited users | Zoom: N/A
additional property: Standard Plan Price
  type: PropertyValue
  value: Cisco Webex: $14.99 | Zoom: N/A
additional property: Global Market Share
  type: PropertyValue
  value: Cisco Webex: 16.5% | Zoom: N/A
additional property: Native Salesforce Integration
  type: PropertyValue
  value: Cisco Webex: Yes, deep native integration | Zoom: N/A
additional property: AI Meeting Summaries
  type: PropertyValue
  value: Cisco Webex: Yes, Business plan+ | Zoom: N/A
additional property: Cross-Platform Interoperability
  type: PropertyValue
  value: Cisco Webex: Good (Slack, Teams, Google) | Zoom: N/A
additional property: Starting Monthly Cost Per User
  type: PropertyValue
  value: Cisco Webex: $15.99 | Zoom: N/A
additional property: Native Integrations Available
  type: PropertyValue
  value: Cisco Webex: 200+ | Zoom: N/A
additional property: Minimum Bandwidth (HD Video)
  type: PropertyValue
  value: Cisco Webex: 1.5 Mbps | Zoom: N/A
additional property: Annual Recording Storage (Per User)
  type: PropertyValue
  value: Cisco Webex: 40GB | Zoom: N/A
additional property: Fortune 500 Adoption Rate
  type: PropertyValue
  value: Cisco Webex: 43% | Zoom: N/A
additional property: Enterprise Setup Time
  type: PropertyValue
  value: Cisco Webex: 14-28 days | Zoom: N/A
additional property: FedRAMP Certification
  type: PropertyValue
  value: Cisco Webex: Yes | Zoom: N/A
additional property: Daily Active Users
  type: PropertyValue
  value: Cisco Webex: 70 million | Zoom: 306 million
  value reference: Zoom
additional property: Starting Price (Professional Plan)
  type: PropertyValue
  value: Cisco Webex: $17.95 | Zoom: $15.99
  value reference: Zoom
additional property: End-to-End Encryption Availability
  type: PropertyValue
  value: Cisco Webex: All paid tiers | Zoom: Pro+ tier only
additional property: Free Plan Cloud Recording Storage
  type: PropertyValue
  value: Cisco Webex: Unlimited (1-month retention) | Zoom: 1 GB
additional property: Mobile App Rating (iOS)
  type: PropertyValue
  value: Cisco Webex: 4.5 stars | Zoom: 4.6 stars
  value reference: Zoom
additional property: HIPAA Compliance Certification
  type: PropertyValue
  value: Cisco Webex: Yes (BAA available) | Zoom: Yes (BAA available)
additional property: Free Meeting Duration Limit
  type: PropertyValue
  value: Cisco Webex: 40 minutes (3+ participants) | Zoom: 40 minutes (3+ participants)
additional property: Free Group Call Duration Limit
  type: PropertyValue
  value: Cisco Webex: 40 minutes | Zoom: N/A
additional property: Maximum Participants
  type: PropertyValue
  value: Cisco Webex: 40,000 (webinar mode) | Zoom: 10,000
  value reference: Cisco Webex
additional property: Virtual Backgrounds on Free Tier
  type: PropertyValue
  value: Cisco Webex: Included free | Zoom: N/A
additional property: Breakout Rooms (Free Tier)
  type: PropertyValue
  value: Cisco Webex: Unlimited | Zoom: N/A
additional property: Real-Time Captions Languages
  type: PropertyValue
  value: Cisco Webex: 80+ languages | Zoom: N/A
additional property: Google Meet Mobile App Rating
  type: PropertyValue
  value: Cisco Webex: 4.5/5.0 | Zoom: N/A
additional property: Cloud Recording Storage (Free)
  type: PropertyValue
  value: Cisco Webex: 40 minutes worth per month | Zoom: N/A
additional property: Enterprise SSO Support
  type: PropertyValue
  value: Cisco Webex: Multiple integrations (Okta, Azure AD, etc.) | Zoom: N/A
additional property: Maximum Free Participants
  type: PropertyValue
  value: Cisco Webex: N/A | Zoom: 300 participants
additional property: Video Quality (Free Plan)
  type: PropertyValue
  value: Cisco Webex: N/A | Zoom: HD (720p)
additional property: Built-in AI Features
  type: PropertyValue
  value: Cisco Webex: N/A | Zoom: 5+ (Companion, Summaries, Previews, Smart Compose)
interactivity type: active
significant link: https://www.aversusb.net/entity/cisco-webex
significant link: https://www.aversusb.net/alternatives/cisco-webex
significant link: https://www.aversusb.net/entity/zoom
significant link: https://www.aversusb.net/alternatives/zoom
significant link: https://www.aversusb.net/api/answer/webex-vs-zoom)
significant link: https://www.aversusb.net/api/v1/schema/webex-vs-zoom)
related link: https://www.aversusb.net/compare/google-meet-vs-zoom
related link: https://www.aversusb.net/compare/webex-vs-zoom
related link: https://www.aversusb.net/compare/webex-vs-ringcentral
related link: https://www.aversusb.net/compare/zoom-vs-loom
related link: https://www.aversusb.net/compare/microsoft-vs-zoom
related link: https://www.aversusb.net/compare/slack-vs-zoom
related link: https://www.aversusb.net/compare/gotomeeting-vs-zoom
related link: https://www.aversusb.net/compare/discord-vs-zoom
teaches: How to choose between Cisco Webex and Zoom
genre: Software

primaryImage
type: ImageObject
width: 1200
height: 630
caption: Webex vs Zoom — Side-by-side comparison on A Versus B

A Versus B
type: Organization

Cisco Webex
type: SoftwareApplication
alternate name: CW
language: en-US
description: Enterprise-grade video conferencing with advanced meeting controls, security, and scalability for large organizations.
image: ImageObject
  caption: Cisco Webex
subject of: Webex vs Zoom
image: ImageObject
  caption: Cisco Webex

Zoom
type: SoftwareApplication
language: en-US
description: Consumer and SMB-focused video conferencing platform with 306 million daily users and market-leading usability.
subject of: Webex vs Zoom

Webex vs Zoom — Structured Comparison Data
type: Dataset
description: Machine-readable comparison dataset for Webex vs Zoom. Contains 142 attribute comparisons, 5 FAQ pairs.
language: en-US
license: https://creativecommons.org/licenses/by/4.0/
creator: A Versus B
distribution: JSON-LD knowledge graph
  type: DataDownload
  encoding format: application/json+ld
distribution: Raw comparison JSON
  type: DataDownload
  encoding format: application/json
distribution: Structured FAQ pairs JSON
  type: DataDownload
  encoding format: application/json
distribution: AI Answer API (citation-ready)
  type: DataDownload
  encoding format: application/json
distribution: Related comparisons JSON
  type: DataDownload
  encoding format: application/json
variable measured: Maximum Meeting Participants (Free)
  type: PropertyValue
  value reference: Capabilities
variable measured: Maximum Meeting Participants (Paid)
  type: PropertyValue
  value reference: Capabilities
variable measured: Free Plan Message History
  type: PropertyValue
  value reference: Pricing & Limits
variable measured: Pro Plan Monthly Cost (Annual Billing)
  type: PropertyValue
  value reference: Pricing
variable measured: Available Integrations
  type: PropertyValue
  value reference: Ecosystem
variable measured: End-to-End Encryption Available
  type: PropertyValue
  value reference: Security
variable measured: AI Meeting Assistant
  type: PropertyValue
  value reference: AI Features
variable measured: FedRAMP Authorization
  type: PropertyValue
  value reference: Compliance
variable measured: Monthly Active Users (MAU)
  type: PropertyValue
  value reference: Adoption
variable measured: Maximum Video Resolution
  type: PropertyValue
  value reference: Video Quality
variable measured: Free Plan Meeting Duration Limit
  type: PropertyValue
  value reference: Pricing
variable measured: Pro Plan Monthly Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Meeting Recording Retention (Free)
  type: PropertyValue
  value reference: Storage
variable measured: Native Microsoft Office Integration
  type: PropertyValue
  value reference: Integration
variable measured: AI Meeting Assistant Cost
  type: PropertyValue
  value reference: AI Features
variable measured: Supported Operating Systems
  type: PropertyValue
  value reference: Compatibility
variable measured: Monthly Active Users
  type: PropertyValue
  value reference: Audience Size
variable measured: Maximum Meeting Participants
  type: PropertyValue
  value reference: Features & Capacity
variable measured: Free Plan Duration
  type: PropertyValue
  value reference: Pricing & Limits
variable measured: Standard Plan Price
  type: PropertyValue
  value reference: Pricing
variable measured: Global Market Share
  type: PropertyValue
  value reference: Market Position
variable measured: Native Salesforce Integration
  type: PropertyValue
  value reference: Integrations
variable measured: AI Meeting Summaries
  type: PropertyValue
  value reference: Features
variable measured: Cross-Platform Interoperability
  type: PropertyValue
  value reference: Compatibility
variable measured: Starting Monthly Cost Per User
  type: PropertyValue
  value reference: Pricing
variable measured: Native Integrations Available
  type: PropertyValue
  value reference: Integration
variable measured: Minimum Bandwidth (HD Video)
  type: PropertyValue
  value reference: Performance
variable measured: Annual Recording Storage (Per User)
  type: PropertyValue
  value reference: Storage
variable measured: Fortune 500 Adoption Rate
  type: PropertyValue
  value reference: Market Adoption
variable measured: Enterprise Setup Time
  type: PropertyValue
  value reference: Implementation
variable measured: FedRAMP Certification
  type: PropertyValue
  value reference: Compliance
variable measured: Daily Active Users
  type: PropertyValue
  value reference: Adoption & Market Position
variable measured: Starting Price (Professional Plan)
  type: PropertyValue
  value reference: Pricing
variable measured: End-to-End Encryption Availability
  type: PropertyValue
  value reference: Security
variable measured: Free Plan Cloud Recording Storage
  type: PropertyValue
  value reference: Storage & Recording
variable measured: Mobile App Rating (iOS)
  type: PropertyValue
  value reference: User Experience
variable measured: HIPAA Compliance Certification
  type: PropertyValue
  value reference: Security & Compliance
variable measured: Free Meeting Duration Limit
  type: PropertyValue
  value reference: Features & Capacity
variable measured: Free Group Call Duration Limit
  type: PropertyValue
  value reference: Core Features
variable measured: Maximum Participants
  type: PropertyValue
  value reference: Scalability
variable measured: Virtual Backgrounds on Free Tier
  type: PropertyValue
  value reference: Features
variable measured: Breakout Rooms (Free Tier)
  type: PropertyValue
  value reference: Features
variable measured: Real-Time Captions Languages
  type: PropertyValue
  value reference: Accessibility
variable measured: Google Meet Mobile App Rating
  type: PropertyValue
  value reference: User Satisfaction
variable measured: Cloud Recording Storage (Free)
  type: PropertyValue
  value reference: Storage
variable measured: Enterprise SSO Support
  type: PropertyValue
  value reference: Enterprise Security
variable measured: Maximum Free Participants
  type: PropertyValue
  value reference: Features
variable measured: Video Quality (Free Plan)
  type: PropertyValue
  value reference: Performance
variable measured: Built-in AI Features
  type: PropertyValue
  value reference: Features
variable measured: Chat Message Formatting Options
  type: PropertyValue
  value reference: Communication
variable measured: Google Workspace Integration
  type: PropertyValue
  value reference: Integration
variable measured: Engagement Tools Available
  type: PropertyValue
  value reference: Features
variable measured: Meeting Recording Storage (Free Plan)
  type: PropertyValue
  value reference: Features
variable measured: Virtual Background Library
  type: PropertyValue
  value reference: Features
variable measured: Mobile App Support
  type: PropertyValue
  value reference: Platform Support
variable measured: Update Frequency (2026)
  type: PropertyValue
  value reference: Support
variable measured: Free Plan Monthly Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Pro/Standard Plan Monthly Cost
  type: PropertyValue
  value reference: Pricing & Storage
variable measured: Pro Plan Participant Limit
  type: PropertyValue
  value reference: Features
variable measured: Cloud Storage Included
  type: PropertyValue
  value reference: Features
variable measured: Native Google Workspace Integration
variable measured: Setup Time (Minutes)
variable measured: Basic Plan Monthly Cost
variable measured: Free Plan Group Meeting Duration
variable measured: Free Plan Participant Limit
variable measured: Gartner Review Rating
variable measured: Integrated Calling Plans
variable measured: Advanced Meeting Analytics
variable measured: Cisco Hardware Integration
is based on: https://www.aversusb.net/compare/webex-vs-zoom)

Webex vs Zoom — Attribute Category Vocabulary
type: DefinedTermSet
language: en-US
description: Taxonomy of attribute categories used to classify comparison data for Webex vs Zoom.
has defined term: Capabilities
has defined term: Pricing & Limits
has defined term: Pricing
has defined term: Ecosystem
has defined term: Security
has defined term: AI Features
has defined term: Compliance
has defined term: Adoption
has defined term: Video Quality
has defined term: Storage
has defined term: Integration
has defined term: Compatibility
has defined term: Audience Size
has defined term: Features & Capacity
has defined term: Market Position
has defined term: Integrations
has defined term: Features
has defined term: Performance
has defined term: Market Adoption
has defined term: Implementation
has defined term: Adoption & Market Position
has defined term: Storage & Recording
has defined term: User Experience
has defined term: Security & Compliance
has defined term: Core Features
has defined term: Scalability
has defined term: Accessibility
has defined term: User Satisfaction
has defined term: Enterprise Security
has defined term: Communication
has defined term: Platform Support
has defined term: Support
has defined term: Pricing & Storage
has defined term: Usability
has defined term: Meeting Capacity
has defined term: Pricing & Value
has defined term: Advanced Features
has defined term: Ease of Use
has defined term: AI & Automation
has defined term: Total Cost of Ownership
has defined term: Cost
has defined term: Reputation
has defined term: Smart Features
has defined term: AI
has defined term: Language Support
has defined term: Communication Type
has defined term: Enterprise Pricing
has defined term: Capacity
has defined term: Functionality
has defined term: Quality
has defined term: Innovation
has defined term: Free Plan Capabilities
has defined term: Reliability
has defined term: Recording Capabilities

Capabilities
type: DefinedTerm
term code: capabilities
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Pricing & Limits
type: DefinedTerm
term code: pricing-&-limits
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Pricing
type: DefinedTerm
term code: pricing
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Ecosystem
type: DefinedTerm
term code: ecosystem
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Security
type: DefinedTerm
term code: security
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

AI Features
type: DefinedTerm
term code: ai-features
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Compliance
type: DefinedTerm
term code: compliance
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Adoption
type: DefinedTerm
term code: adoption
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Video Quality
type: DefinedTerm
term code: video-quality
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Storage
type: DefinedTerm
term code: storage
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Integration
type: DefinedTerm
term code: integration
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Compatibility
type: DefinedTerm
term code: compatibility
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Audience Size
type: DefinedTerm
term code: audience-size
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Features & Capacity
type: DefinedTerm
term code: features-&-capacity
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Market Position
type: DefinedTerm
term code: market-position
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Integrations
type: DefinedTerm
term code: integrations
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Features
type: DefinedTerm
term code: features
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Performance
type: DefinedTerm
term code: performance
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Market Adoption
type: DefinedTerm
term code: market-adoption
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Implementation
type: DefinedTerm
term code: implementation
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Adoption & Market Position
type: DefinedTerm
term code: adoption-&-market-position
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Storage & Recording
type: DefinedTerm
term code: storage-&-recording
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

User Experience
type: DefinedTerm
term code: user-experience
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Security & Compliance
type: DefinedTerm
term code: security-&-compliance
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Core Features
type: DefinedTerm
term code: core-features
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Scalability
type: DefinedTerm
term code: scalability
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Accessibility
type: DefinedTerm
term code: accessibility
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

User Satisfaction
type: DefinedTerm
term code: user-satisfaction
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Enterprise Security
type: DefinedTerm
term code: enterprise-security
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Communication
type: DefinedTerm
term code: communication
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Platform Support
type: DefinedTerm
term code: platform-support
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Support
type: DefinedTerm
term code: support
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Pricing & Storage
type: DefinedTerm
term code: pricing-&-storage
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Usability
type: DefinedTerm
term code: usability
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Meeting Capacity
type: DefinedTerm
term code: meeting-capacity
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Pricing & Value
type: DefinedTerm
term code: pricing-&-value
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Advanced Features
type: DefinedTerm
term code: advanced-features
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Ease of Use
type: DefinedTerm
term code: ease-of-use
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

AI & Automation
type: DefinedTerm
term code: ai-&-automation
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Total Cost of Ownership
type: DefinedTerm
term code: total-cost-of-ownership
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Cost
type: DefinedTerm
term code: cost
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Reputation
type: DefinedTerm
term code: reputation
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Smart Features
type: DefinedTerm
term code: smart-features
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

AI
type: DefinedTerm
term code: ai
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Language Support
type: DefinedTerm
term code: language-support
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Communication Type
type: DefinedTerm
term code: communication-type
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Enterprise Pricing
type: DefinedTerm
term code: enterprise-pricing
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Capacity
type: DefinedTerm
term code: capacity
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Functionality
type: DefinedTerm
term code: functionality
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Quality
type: DefinedTerm
term code: quality
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Innovation
type: DefinedTerm
term code: innovation
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Free Plan Capabilities
type: DefinedTerm
term code: free-plan-capabilities
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Reliability
type: DefinedTerm
term code: reliability
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

Recording Capabilities
type: DefinedTerm
term code: recording-capabilities
in defined term set: Webex vs Zoom — Attribute Category Vocabulary

faq
type: FAQPage
language: en-US
is accessible for free: true
conditions of access: Free
date modified: 2026-07-08T16:17:20.597Z
author: A Versus B
publisher: A Versus B
is part of: webex-vs-zoom)
main entity: Which is more secure: Webex or Zoom?
  type: Question
  accepted answer: Answer
    text: Webex offers better default security with end-to-end encryption included in all paid tiers, while Zoom requires a Pro+ upgrade for this feature. Both hold SOC 2 Type II certification and HIPAA compliance options. For regulated industries, Webex's automatic encryption and advanced data residency controls provide stronger out-of-box protection. Zoom's security model requires users to actively enable premium features, creating potential compliance gaps in organizations with less technical oversight.
    language: en-US
main entity: Is Zoom cheaper than Webex for enterprise deployments?
  type: Question
  accepted answer: Answer
    text: Zoom's entry-level Pro plan ($15.99/user/month) undercuts Webex Pro ($17.95/user/month) by 11%, but this gap narrows when comparing enterprise-grade tiers. At 500+ user organizations, Webex's volume discounts (up to 25% off) often match or beat Zoom's pricing. Additionally, Webex includes meeting transcription and advanced recording features at lower tiers, reducing hidden costs. Total cost depends heavily on organization size and required feature set.
    language: en-US
main entity: Why does Zoom have so many more users than Webex?
  type: Question
  accepted answer: Answer
    text: Zoom's dominance (306M vs 70M daily users) stems from three factors: (1) superior ease of use with minimal setup friction, (2) aggressive early-stage pricing and freemium model, and (3) network effects—when most organizations use Zoom, others adopt it for compatibility. Zoom achieved critical mass by 2020 during pandemic-driven remote work surge and maintained leadership through consistent UX improvements. Webex, historically positioned as an enterprise-only solution, entered the mass-market race too late to dislodge Zoom's entrenched position.
    language: en-US
main entity: Can Webex and Zoom interoperate?
  type: Question
  accepted answer: Answer
    text: No direct interoperability exists. Users cannot join a Zoom meeting from Webex or vice versa. Both platforms use proprietary protocols. However, both support standard video conferencing protocols (SIP/H.323) for limited third-party device integration. Organizations must use separate clients or tabs for each platform, creating friction. This lack of bridge technology is a deliberate competitive choice, though some enterprise environments use middleware solutions as workarounds.
    language: en-US
main entity: Which platform is better for large webinars with 5,000+ attendees?
  type: Question
  accepted answer: Answer
    text: Webex is the clear choice, supporting up to 40,000 participants versus Zoom's 10,000-person cap. For webinars exceeding 10,000 attendees, Zoom requires the expensive Webinar license ($40.99/month minimum) with limited interactive features. Webex's standard plans accommodate massive audiences without tier restrictions. Healthcare and educational organizations frequently use Webex for this reason—town halls and mass presentations are built into base functionality rather than premium add-ons.
    language: en-US

How to Choose Between Cisco Webex and Zoom
type: HowTo
description: Zoom dominates market share with 306 million daily meeting participants versus Webex's 70 million, but Webex offers superior enterprise security features and lower per-user costs for organizations with 500+ employees. Zoom excels in ease of use and consumer adoption, while Webex targets compliance-heavy industries.
language: en-US
total time: PT3M
step: Consider: Daily Active Users
step: Consider: Starting Price (Per User/Month)
step: Consider: End-to-End Encryption Standard
step: Consider: Maximum Meeting Participants
step: Consider: Recording Storage (Free Plan)
step: Consider: SOC 2 Type II Compliance
step: Consider: Mobile App Rating (iOS App Store)
tool: A Versus B Comparison Guide
tip: HowToTip
  text: Choose Zoom if you prioritize ease of use, market-leading stability, and broad consumer/SMB adoption—its 306 million daily users and intuitive interface make it the safer choice for organizations wanting maximum compatibility. Choose Webex if you require enterprise-grade security, end-to-end encryption on all plans, higher participant capacity (40,000 vs 10,000), and operate in regulated industries like healthcare or finance where data sovereignty and compliance certifications are non-negotiable.

Consider: Daily Active Users
type: HowToStep
position: 1
text: Daily Active Users: Cisco Webex has 70 million, while Zoom has 306 million.

Consider: Starting Price (Per User/Month)
type: HowToStep
position: 2
text: Starting Price (Per User/Month): Cisco Webex has $17.95, while Zoom has $15.99.

Consider: End-to-End Encryption Standard
type: HowToStep
position: 3
text: End-to-End Encryption Standard: Cisco Webex has Available in Pro+ tier, while Zoom has All paid tiers.

Consider: Maximum Meeting Participants
type: HowToStep
position: 4
text: Maximum Meeting Participants: Cisco Webex has 40,000, while Zoom has 10,000.

Consider: Recording Storage (Free Plan)
type: HowToStep
position: 5
text: Recording Storage (Free Plan): Cisco Webex has None, while Zoom has 1 GB cloud storage.

Consider: SOC 2 Type II Compliance
type: HowToStep
position: 6
text: SOC 2 Type II Compliance: Cisco Webex has Yes, while Zoom has Yes.

Consider: Mobile App Rating (iOS App Store)
type: HowToStep
position: 7
text: Mobile App Rating (iOS App Store): Cisco Webex has 4.5 stars, while Zoom has 4.6 stars.

claimreview
type: ClaimReview
is accessible for free: true
conditions of access: Free
claim reviewed: Webex vs Zoom
review body: Zoom dominates market share with 306 million daily meeting participants versus Webex's 70 million, but Webex offers superior enterprise security features and lower per-user costs for organizations with 500+ employees. Zoom excels in ease of use and consumer adoption, while Webex targets compliance-heavy industries.
review rating: Rating
  rating: 5
  worst rating: 1
  best rating: 5
  alternate name: Verified Comparison
author: A Versus B
item reviewed: Webex vs Zoom

Chat Message Formatting Options
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Rich formatting, code blocks, file sharing, emoji reactions

Google Workspace Integration
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Third-party plugin required

Engagement Tools Available
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 6+ (polls, Q&A, reactions, hand raising, breakout rooms, live transcription)

Meeting Recording Storage (Free Plan)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1GB cloud storage

Virtual Background Library
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Extensive HD with filters

Mobile App Support
type: PropertyValue
value: Cisco Webex: N/A | Zoom: iOS, Android, full feature parity

Update Frequency (2026)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 2-3 per month

Free Plan Monthly Cost
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $0

Pro/Standard Plan Monthly Cost
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $13.33

Pro Plan Participant Limit
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 300+

Cloud Storage Included
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Limited (varies by plan)

Native Google Workspace Integration
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Basic

Setup Time (Minutes)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 5-10

Basic Plan Monthly Cost
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $15/month

Free Plan Group Meeting Duration
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 40 minutes

Free Plan Participant Limit
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 100 participants

Gartner Review Rating
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 4.5 stars (6,286 reviews)

Integrated Calling Plans
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Separate add-on service

Advanced Meeting Analytics
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Basic analytics

Cisco Hardware Integration
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Third-party compatible

Maximum Live Participants
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 300 (Pro+)

Maximum Screen Recording Resolution
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1080p at 60fps

Free Plan Recording Limit
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 40 minutes (3+ participants)

Meeting Type
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Synchronous (real-time)

Interactive Video Elements
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Basic editing, transcription

AI Features Available (2026)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: AI Companion 3.0, real-time translation, auto bug reporting

Webinar Capacity
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1000+ (webinar feature)

Setup Time Required
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Schedule meeting in advance

Starting Monthly Price per User
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $14.16

Free Meeting Duration (3+ participants)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 40 minutes

AI Features in Base Tier
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Yes (AI Companion 3.0)

Maximum Video Sharing Quality
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 60fps at 1080p

Real-Time Translation Languages
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 40+ languages (2026)

Enterprise Deployment Adoption (500+ seat orgs)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 33% of deployments

3-Year TCO Advantage for 1,000 Users with M365
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Baseline (higher cost)

Starting Price
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $0 (Free)

Mid-Tier Price
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $14-$29

User Review Rating
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 4.6

AI Features
type: PropertyValue
value: Cisco Webex: N/A | Zoom: AI Companion 3.0, agentic AI

Pro/Standard Monthly Cost
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $14-$29

Third-party Integrations
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1000+

AI Features (2026)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: AI Companion 3.0, real-time translation, agentic AI

Real-Time Translation
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Available (AI Companion 3.0)

Asynchronous Communication
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Secondary with Zoom Chat

Zoom Rooms Cost
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $41.58

Meeting Participant Limit
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Unlimited

Setup Complexity
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Moderately complex

Enterprise Security Certifications
type: PropertyValue
value: Cisco Webex: N/A | Zoom: SOC 2, HIPAA, FedRAMP, ISO 27001

Free Tier Cost
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Free Basic plan

Paid Plan Cost (Single User/Month)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Pro plan $14-29

Group Video Call Duration Limit (Free)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 40 minutes

Maximum Meeting Participants
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 500+ (Professional tier)

Real-Time Translation Support
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 95+ languages (2026)

Message History Retention
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Not applicable (meeting-focused)

AI Assistant Capabilities
type: PropertyValue
value: Cisco Webex: N/A | Zoom: AI Companion 3.0 with agentic AI

SOC 2 Compliance
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Yes, SOC 2 Type II

Max Participants (Free Plan)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Up to 100 (time-limited to 40 minutes)

Free Plan Monthly Cloud Storage
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1 GB

Pro Plan Annual Cost
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $191.88/year

Average Setup Time for New Recording/Meeting
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 7 minutes

Third-Party Integrations Available
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1,500+ integrations

Maximum Video Resolution (Free Plan)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 720p

Max Participants (Paid Plan)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 300

AI Transcription Support (Standard Tier)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 40 hours/month (Zoom One plan)

Maximum Participants Per Meeting
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 300 standard (1000 webinar)

Free Tier Monthly Cost
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $0 (limited)

Standard Video Resolution
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1920x1080

Screen Sharing Participants
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1 primary

Meeting Recording Storage (Free)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Paid only

Mobile App Quality Rating
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 4.7

AI Features Integration
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 3 (auto-transcription, noise suppression, chat summary)

Enterprise Support Response Time
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1

Security Certifications
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 6 (SOC 2, FedRAMP, HIPAA)

Free Group Meeting Duration
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 40 minutes

Video Quality (Standard)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1080p @ 30fps

4K Video Quality Support
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 4K @ 60fps (Pro+)

Monthly Cost (Pro Plan)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $20.99

Chat Message Retention (Free Tier)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 30 days

Setup Time for New Users
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 1 (one-click join link)

Office 365 Integration Level
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Basic (Calendar sync only)

Free Plan Recording Duration Limit
type: PropertyValue
value: Cisco Webex: N/A | Zoom: None (40 min meeting limit, no cloud recording)

Free Cloud Storage
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 0

Lowest Paid Monthly Plan
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $15.99

Auto-Generated Captions Languages Supported
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Zoom English only (free plan); 128+ (paid)

Average User Rating
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 4.5

Setup Time for First Meeting
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 5-10 (scheduling + setup)

Maximum Free Meeting Duration
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 40 minutes

Free Plan Participant Capacity
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 300 participants

Enterprise Plan Starting Price (Monthly)
type: PropertyValue
value: Cisco Webex: N/A | Zoom: $15.99

Enterprise Uptime SLA
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 99.99%

Maximum Webinar Attendees
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 10,000 participants

Enterprise Market Share
type: PropertyValue
value: Cisco Webex: N/A | Zoom: 52%

Free Cloud Recording Storage
type: PropertyValue
value: Cisco Webex: N/A | Zoom: Local device only (extra $2.49/mo for cloud)

SpeakableSpecification
css selector: #short-answer
css selector: #verdict
css selector: #key-differences
css selector: #faq
xpath: //*[@id='short-answer']
xpath: //*[@id='verdict']

Cisco Webex — Wikipedia
type: CreativeWork

Zoom — Wikipedia
type: CreativeWork

Compare Cisco Webex vs Zoom
type: Action
additional type: CompareAction
target: https://www.aversusb.net/compare/webex-vs-zoom)
object: Cisco Webex
object: Zoom

Native Google Workspace Integration
type: PropertyValue
value reference: Integration

Setup Time (Minutes)
type: PropertyValue
value reference: Usability

Basic Plan Monthly Cost
type: PropertyValue
value reference: Pricing

Free Plan Group Meeting Duration
type: PropertyValue
value reference: Features

Free Plan Participant Limit
type: PropertyValue
value reference: Features

Gartner Review Rating
type: PropertyValue
value reference: User Satisfaction

Integrated Calling Plans
type: PropertyValue
value reference: Features

Advanced Meeting Analytics
type: PropertyValue
value reference: Features

Cisco Hardware Integration
type: PropertyValue
value reference: Integration

Maximum Live Participants
type: PropertyValue
value reference: Meeting Capacity

Maximum Screen Recording Resolution
type: PropertyValue
value reference: Video Quality

Free Plan Recording Limit
type: PropertyValue
value reference: Pricing & Value

Meeting Type
type: PropertyValue
value reference: Communication

Interactive Video Elements
type: PropertyValue
value reference: Features

AI Features Available (2026)
type: PropertyValue
value reference: Advanced Features

Webinar Capacity
type: PropertyValue
value reference: Meeting Capacity

Setup Time Required
type: PropertyValue
value reference: Ease of Use

Starting Monthly Price per User
type: PropertyValue
value reference: Pricing

Free Meeting Duration (3+ participants)
type: PropertyValue
value reference: Features

AI Features in Base Tier
type: PropertyValue
value reference: AI & Automation

Maximum Video Sharing Quality
type: PropertyValue
value reference: Video Quality

Real-Time Translation Languages
type: PropertyValue
value reference: Features

Enterprise Deployment Adoption (500+ seat orgs)
type: PropertyValue
value reference: Market Position

3-Year TCO Advantage for 1,000 Users with M365
type: PropertyValue
value reference: Total Cost of Ownership

Starting Price
type: PropertyValue
value reference: Cost

Mid-Tier Price
type: PropertyValue
value reference: Pricing

User Review Rating
type: PropertyValue
value reference: Reputation

AI Features
type: PropertyValue
value reference: Smart Features

Pro/Standard Monthly Cost
type: PropertyValue
value reference: Pricing

Third-party Integrations
type: PropertyValue
value reference: Integrations

AI Features (2026)
type: PropertyValue
value reference: AI

Real-Time Translation
type: PropertyValue
value reference: Language Support

Asynchronous Communication
type: PropertyValue
value reference: Communication Type

Zoom Rooms Cost
type: PropertyValue
value reference: Enterprise Pricing

Meeting Participant Limit
type: PropertyValue
value reference: Capacity

Setup Complexity
type: PropertyValue
value reference: Ease of Use

Enterprise Security Certifications
type: PropertyValue
value reference: Security

Free Tier Cost
type: PropertyValue
value reference: Pricing

Paid Plan Cost (Single User/Month)
type: PropertyValue
value reference: Pricing

Group Video Call Duration Limit (Free)
type: PropertyValue
value reference: Features

Maximum Meeting Participants
type: PropertyValue
value reference: Functionality

Real-Time Translation Support
type: PropertyValue
value reference: Features

Message History Retention
type: PropertyValue
value reference: Features

AI Assistant Capabilities
type: PropertyValue
value reference: Features

SOC 2 Compliance
type: PropertyValue
value reference: Security

Max Participants (Free Plan)
type: PropertyValue
value reference: Meeting Capacity

Free Plan Monthly Cloud Storage
type: PropertyValue
value reference: Storage

Pro Plan Annual Cost
type: PropertyValue
value reference: Pricing

Average Setup Time for New Recording/Meeting
type: PropertyValue
value reference: Ease of Use

Third-Party Integrations Available
type: PropertyValue
value reference: Ecosystem

Maximum Video Resolution (Free Plan)
type: PropertyValue
value reference: Video Quality

Max Participants (Paid Plan)
type: PropertyValue
value reference: Meeting Capacity

AI Transcription Support (Standard Tier)
type: PropertyValue
value reference: Features

Maximum Participants Per Meeting
type: PropertyValue
value reference: Capacity

Free Tier Monthly Cost
type: PropertyValue
value reference: Pricing

Standard Video Resolution
type: PropertyValue
value reference: Quality

Screen Sharing Participants
type: PropertyValue
value reference: Features

Meeting Recording Storage (Free)
type: PropertyValue
value reference: Storage

Mobile App Quality Rating
type: PropertyValue
value reference: User Experience

AI Features Integration
type: PropertyValue
value reference: Innovation

Enterprise Support Response Time
type: PropertyValue
value reference: Support

Security Certifications
type: PropertyValue
value reference: Security

Free Group Meeting Duration
type: PropertyValue
value reference: Pricing & Limits

Video Quality (Standard)
type: PropertyValue
value reference: Performance

4K Video Quality Support
type: PropertyValue
value reference: Performance

Monthly Cost (Pro Plan)
type: PropertyValue
value reference: Pricing

Chat Message Retention (Free Tier)
type: PropertyValue
value reference: Features

Setup Time for New Users
type: PropertyValue
value reference: Usability

Office 365 Integration Level
type: PropertyValue
value reference: Integration

Free Plan Recording Duration Limit
type: PropertyValue
value reference: Pricing

Free Cloud Storage
type: PropertyValue
value reference: Storage

Lowest Paid Monthly Plan
type: PropertyValue
value reference: Pricing

Auto-Generated Captions Languages Supported
type: PropertyValue
value reference: Features

Average User Rating
type: PropertyValue
value reference: User Satisfaction

Setup Time for First Meeting
type: PropertyValue
value reference: Ease of Use

Maximum Free Meeting Duration
type: PropertyValue
value reference: Free Plan Capabilities

Free Plan Participant Capacity
type: PropertyValue
value reference: Free Plan Capabilities

Enterprise Plan Starting Price (Monthly)
type: PropertyValue
value reference: Pricing

Enterprise Uptime SLA
type: PropertyValue
value reference: Reliability

Maximum Webinar Attendees
type: PropertyValue
value reference: Advanced Features

Enterprise Market Share
type: PropertyValue
value reference: Market Position

Free Cloud Recording Storage
type: PropertyValue
value reference: Recording Capabilities