Zoom vs Webex
type: Article
description: Zoom dominates with superior ease of use, broader integrations, and market-leading adoption, while Webex excels in enterprise security, Cisco ecosystem integration, and advanced collaboration features like People Insights. Both offer comparable pricing and 4.5-star ratings, making the choice dependent on organizational infrastructure and priorities.
language: en-US
date published: 2026-04-13T13:54:39.370Z
date created: 2026-04-13T13:54:39.370Z
date modified: 2026-04-13T13:54:39.371Z
content reference time: 2026-04-13T13:54:39.371Z
author: A Versus B
publisher: A Versus B
about: Zoom
about: Webex
abstract: Zoom dominates with superior ease of use, broader integrations, and market-leading adoption, while Webex excels in enterprise security, Cisco ecosystem integration, and advanced collaboration features like People Insights. Both offer comparable pricing and 4.5-star ratings, making the choice dependent on organizational infrastructure and priorities.
text: Market Adoption & User Base. Enterprise Integration Focus. Advanced Polling & Analytics. Entry-Level Pricing. Hybrid Meeting Hardware. User Interface Simplicity. Unified Communications
conclusion text: Both Zoom and Webex are enterprise-grade solutions with identical 4.5-star Gartner ratings and competitive pricing. Zoom is ideal for organizations prioritizing ease of use, rapid adoption, and broad third-party integrations, while Webex suits enterprises with existing Cisco infrastructure, advanced security requirements, and need for integrated communications. The choice hinges on your existing tech stack and organizational priorities rather than fundamental capability gaps.
additional property: Maximum Free Participants
  type: PropertyValue
  value: Zoom: 300 participants | Webex: N/A
additional property: Video Quality (Free Plan)
  type: PropertyValue
  value: Zoom: HD (720p) | Webex: N/A
additional property: Built-in AI Features
  type: PropertyValue
  value: Zoom: 5+ (Companion, Summaries, Previews, Smart Compose) | Webex: N/A
additional property: Chat Message Formatting Options
  type: PropertyValue
  value: Zoom: Rich formatting, code blocks, file sharing, emoji reactions | Webex: N/A
additional property: Google Workspace Integration
  type: PropertyValue
  value: Zoom: Third-party plugin required | Webex: N/A
additional property: Engagement Tools Available
  type: PropertyValue
  value: Zoom: 6+ (polls, Q&A, reactions, hand raising, breakout rooms, live transcription) | Webex: N/A
additional property: Meeting Recording Storage (Free Plan)
  type: PropertyValue
  value: Zoom: 1GB cloud storage | Webex: N/A
additional property: Virtual Background Library
  type: PropertyValue
  value: Zoom: Extensive HD with filters | Webex: N/A
additional property: Mobile App Support
  type: PropertyValue
  value: Zoom: iOS, Android, full feature parity | Webex: N/A
additional property: Update Frequency (2026)
  type: PropertyValue
  value: Zoom: 2-3 per month | Webex: N/A
additional property: Free Plan Monthly Cost
  type: PropertyValue
  value: Zoom: $0 | Webex: N/A
additional property: Pro/Standard Plan Monthly Cost
  type: PropertyValue
  value: Zoom: $13.33 | Webex: N/A
additional property: Pro Plan Participant Limit
  type: PropertyValue
  value: Zoom: 300+ | Webex: N/A
additional property: AI Meeting Assistant
  type: PropertyValue
  value: Zoom: Yes (AI Companion) | Webex: N/A
additional property: Cloud Storage Included
  type: PropertyValue
  value: Zoom: Limited (varies by plan) | Webex: N/A
additional property: Native Google Workspace Integration
  type: PropertyValue
  value: Zoom: Basic | Webex: N/A
additional property: Setup Time (Minutes)
  type: PropertyValue
  value: Zoom: 5-10 | Webex: N/A
additional property: Basic Plan Monthly Cost
  type: PropertyValue
  value: Zoom: $15/month | Webex: $22.50/month
  value reference: Zoom
additional property: Pro Plan Monthly Cost
  type: PropertyValue
  value: Zoom: $15.99 | Webex: $26.95/month
  value reference: Zoom
additional property: Free Plan Group Meeting Duration
  type: PropertyValue
  value: Zoom: 40 minutes | Webex: 40 minutes
additional property: Free Plan Participant Limit
  type: PropertyValue
  value: Zoom: 100 participants | Webex: 100 participants
additional property: Gartner Review Rating
  type: PropertyValue
  value: Zoom: 4.5 stars (6,286 reviews) | Webex: 4.5 stars (3,129 reviews)
additional property: Integrated Calling Plans
  type: PropertyValue
  value: Zoom: Separate add-on service | Webex: Included in Suite ($22.50+)
additional property: Advanced Meeting Analytics
  type: PropertyValue
  value: Zoom: Basic analytics | Webex: People Insights & Slido integration
additional property: Cisco Hardware Integration
  type: PropertyValue
  value: Zoom: Third-party compatible | Webex: Native optimization
additional property: Maximum Live Participants
  type: PropertyValue
  value: Zoom: 300 (Pro+) | Webex: N/A
additional property: Maximum Screen Recording Resolution
  type: PropertyValue
  value: Zoom: 1080p at 60fps | Webex: N/A
additional property: Free Plan Recording Limit
  type: PropertyValue
  value: Zoom: 40 minutes (3+ participants) | Webex: N/A
additional property: Meeting Type
  type: PropertyValue
  value: Zoom: Synchronous (real-time) | Webex: N/A
additional property: Interactive Video Elements
  type: PropertyValue
  value: Zoom: Basic editing, transcription | Webex: N/A
additional property: AI Features Available (2026)
  type: PropertyValue
  value: Zoom: AI Companion 3.0, real-time translation, auto bug reporting | Webex: N/A
additional property: Webinar Capacity
  type: PropertyValue
  value: Zoom: 1000+ (webinar feature) | Webex: N/A
additional property: Setup Time Required
  type: PropertyValue
  value: Zoom: Schedule meeting in advance | Webex: N/A
additional property: Daily Active Users
  type: PropertyValue
  value: Zoom: 300 million | Webex: N/A
additional property: Starting Monthly Price per User
  type: PropertyValue
  value: Zoom: $14.16 | Webex: N/A
additional property: Free Meeting Duration (3+ participants)
  type: PropertyValue
  value: Zoom: 40 minutes | Webex: N/A
additional property: AI Features in Base Tier
  type: PropertyValue
  value: Zoom: Yes (AI Companion 3.0) | Webex: N/A
additional property: Maximum Video Sharing Quality
  type: PropertyValue
  value: Zoom: 60fps at 1080p | Webex: N/A
additional property: Real-Time Translation Languages
  type: PropertyValue
  value: Zoom: 40+ languages (2026) | Webex: N/A
additional property: Enterprise Deployment Adoption (500+ seat orgs)
  type: PropertyValue
  value: Zoom: 33% of deployments | Webex: N/A
additional property: 3-Year TCO Advantage for 1,000 Users with M365
  type: PropertyValue
  value: Zoom: Baseline (higher cost) | Webex: N/A
additional property: Starting Price
  type: PropertyValue
  value: Zoom: $0 (Free) | Webex: N/A
additional property: Mid-Tier Price
  type: PropertyValue
  value: Zoom: $14-$29 | Webex: N/A
additional property: User Review Rating
  type: PropertyValue
  value: Zoom: 4.6 | Webex: N/A
additional property: AI Features
  type: PropertyValue
  value: Zoom: AI Companion 3.0, agentic AI | Webex: N/A
additional property: Pro/Standard Monthly Cost
  type: PropertyValue
  value: Zoom: $14-$29 | Webex: N/A
additional property: Third-party Integrations
  type: PropertyValue
  value: Zoom: 1000+ | Webex: N/A
additional property: AI Features (2026)
  type: PropertyValue
  value: Zoom: AI Companion 3.0, real-time translation, agentic AI | Webex: N/A
additional property: Real-Time Translation
  type: PropertyValue
  value: Zoom: Available (AI Companion 3.0) | Webex: N/A
interactivity type: active
significant link: https://www.aversusb.net/entity/zoom
significant link: https://www.aversusb.net/alternatives/zoom
significant link: https://www.aversusb.net/entity/webex
significant link: https://www.aversusb.net/alternatives/webex
significant link: https://www.aversusb.net/api/answer/webex-vs-zoom
significant link: https://www.aversusb.net/api/v1/schema/webex-vs-zoom
related link: https://www.aversusb.net/compare/google-meet-vs-zoom
related link: https://www.aversusb.net/compare/google-meet-vs-webex
related link: https://www.aversusb.net/compare/zoom-vs-loom
related link: https://www.aversusb.net/compare/microsoft-vs-zoom
related link: https://www.aversusb.net/compare/slack-vs-zoom
related link: https://www.aversusb.net/compare/gotomeeting-vs-zoom
related link: https://www.aversusb.net/compare/discord-vs-zoom
related link: https://www.aversusb.net/compare/loom-vs-zoom
teaches: How to choose between Zoom and Webex
genre: Software

primaryImage
type: ImageObject
width: 1200
height: 630
caption: Zoom vs Webex — Side-by-side comparison on A Versus B

A Versus B
type: Organization

Zoom
type: SoftwareApplication
language: en-US
description: Cloud-based video conferencing platform known for reliability and meeting features.
subject of: Zoom vs Webex

Webex
type: SoftwareApplication
language: en-US
description: Enterprise-grade video conferencing platform with advanced security, large-scale capacity, and compliance certifications.
image: ImageObject
  caption: Webex
subject of: Zoom vs Webex
image: ImageObject
  caption: Webex

Zoom vs Webex — Structured Comparison Data
type: Dataset
description: Machine-readable comparison dataset for Zoom vs Webex. Contains 87 attribute comparisons, 5 FAQ pairs.
language: en-US
license: https://creativecommons.org/licenses/by/4.0/
creator: A Versus B
distribution: JSON-LD knowledge graph
  type: DataDownload
  encoding format: application/json+ld
distribution: Raw comparison JSON
  type: DataDownload
  encoding format: application/json
distribution: Structured FAQ pairs JSON
  type: DataDownload
  encoding format: application/json
distribution: AI Answer API (citation-ready)
  type: DataDownload
  encoding format: application/json
distribution: Related comparisons JSON
  type: DataDownload
  encoding format: application/json
variable measured: Maximum Free Participants
  type: PropertyValue
  value reference: Features
variable measured: Video Quality (Free Plan)
  type: PropertyValue
  value reference: Performance
variable measured: Built-in AI Features
  type: PropertyValue
  value reference: Features
variable measured: Chat Message Formatting Options
  type: PropertyValue
  value reference: Communication
variable measured: Google Workspace Integration
  type: PropertyValue
  value reference: Integration
variable measured: Engagement Tools Available
  type: PropertyValue
  value reference: Features
variable measured: Meeting Recording Storage (Free Plan)
  type: PropertyValue
  value reference: Features
variable measured: Virtual Background Library
  type: PropertyValue
  value reference: Features
variable measured: Mobile App Support
  type: PropertyValue
  value reference: Accessibility
variable measured: Update Frequency (2026)
  type: PropertyValue
  value reference: Support
variable measured: Free Plan Monthly Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Pro/Standard Plan Monthly Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Pro Plan Participant Limit
  type: PropertyValue
  value reference: Features
variable measured: AI Meeting Assistant
  type: PropertyValue
  value reference: AI Features
variable measured: Cloud Storage Included
  type: PropertyValue
  value reference: Cloud Services
variable measured: Native Google Workspace Integration
  type: PropertyValue
  value reference: Integration
variable measured: Setup Time (Minutes)
  type: PropertyValue
  value reference: Usability
variable measured: Basic Plan Monthly Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Pro Plan Monthly Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Free Plan Group Meeting Duration
  type: PropertyValue
  value reference: Features
variable measured: Free Plan Participant Limit
  type: PropertyValue
  value reference: Features
variable measured: Gartner Review Rating
  type: PropertyValue
  value reference: User Satisfaction
variable measured: Integrated Calling Plans
  type: PropertyValue
  value reference: Features
variable measured: Advanced Meeting Analytics
  type: PropertyValue
  value reference: Features
variable measured: Cisco Hardware Integration
  type: PropertyValue
  value reference: Integration
variable measured: Maximum Live Participants
  type: PropertyValue
  value reference: Meeting Capacity
variable measured: Maximum Screen Recording Resolution
  type: PropertyValue
  value reference: Video Quality
variable measured: Free Plan Recording Limit
  type: PropertyValue
  value reference: Pricing & Value
variable measured: Meeting Type
  type: PropertyValue
  value reference: Communication
variable measured: Interactive Video Elements
  type: PropertyValue
  value reference: Features
variable measured: AI Features Available (2026)
  type: PropertyValue
  value reference: Advanced Features
variable measured: Webinar Capacity
  type: PropertyValue
  value reference: Meeting Capacity
variable measured: Setup Time Required
  type: PropertyValue
  value reference: Implementation
variable measured: Daily Active Users
  type: PropertyValue
  value reference: Adoption & Scale
variable measured: Starting Monthly Price per User
  type: PropertyValue
  value reference: Pricing
variable measured: Free Meeting Duration (3+ participants)
  type: PropertyValue
  value reference: Features
variable measured: AI Features in Base Tier
  type: PropertyValue
  value reference: AI & Automation
variable measured: Maximum Video Sharing Quality
  type: PropertyValue
  value reference: Video Quality
variable measured: Real-Time Translation Languages
  type: PropertyValue
  value reference: Features
variable measured: Enterprise Deployment Adoption (500+ seat orgs)
  type: PropertyValue
  value reference: Market Position
variable measured: 3-Year TCO Advantage for 1,000 Users with M365
  type: PropertyValue
  value reference: Total Cost of Ownership
variable measured: Starting Price
  type: PropertyValue
  value reference: Cost
variable measured: Mid-Tier Price
  type: PropertyValue
  value reference: Pricing
variable measured: User Review Rating
  type: PropertyValue
  value reference: Reputation
variable measured: AI Features
  type: PropertyValue
  value reference: Smart Features
variable measured: Pro/Standard Monthly Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Third-party Integrations
  type: PropertyValue
  value reference: Integrations
variable measured: AI Features (2026)
  type: PropertyValue
  value reference: AI
variable measured: Real-Time Translation
  type: PropertyValue
  value reference: Language Support
variable measured: Asynchronous Communication
  type: PropertyValue
  value reference: Communication Type
variable measured: Zoom Rooms Cost
  type: PropertyValue
  value reference: Enterprise Pricing
variable measured: Meeting Participant Limit
  type: PropertyValue
  value reference: Capacity
variable measured: Setup Complexity
  type: PropertyValue
  value reference: Ease of Use
variable measured: Enterprise Security Certifications
  type: PropertyValue
  value reference: Security
variable measured: Free Tier Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Paid Plan Cost (Single User/Month)
  type: PropertyValue
  value reference: Pricing
variable measured: Group Video Call Duration Limit (Free)
  type: PropertyValue
  value reference: Features
variable measured: Maximum Meeting Participants
  type: PropertyValue
  value reference: Functionality
variable measured: Real-Time Translation Support
  type: PropertyValue
  value reference: Features
variable measured: Message History Retention
  type: PropertyValue
  value reference: Features
variable measured: AI Assistant Capabilities
variable measured: SOC 2 Compliance
variable measured: Max Participants (Free Plan)
variable measured: Free Plan Monthly Cloud Storage
variable measured: Pro Plan Annual Cost
variable measured: Average Setup Time for New Recording/Meeting
variable measured: Third-Party Integrations Available
variable measured: Maximum Video Resolution (Free Plan)
variable measured: Max Participants (Paid Plan)
is based on: https://www.aversusb.net/compare/webex-vs-zoom

Zoom vs Webex — Attribute Category Vocabulary
type: DefinedTermSet
language: en-US
description: Taxonomy of attribute categories used to classify comparison data for Zoom vs Webex.
has defined term: Features
has defined term: Performance
has defined term: Communication
has defined term: Integration
has defined term: Accessibility
has defined term: Support
has defined term: Pricing
has defined term: AI Features
has defined term: Cloud Services
has defined term: Usability
has defined term: User Satisfaction
has defined term: Meeting Capacity
has defined term: Video Quality
has defined term: Pricing & Value
has defined term: Advanced Features
has defined term: Implementation
has defined term: Adoption & Scale
has defined term: AI & Automation
has defined term: Market Position
has defined term: Total Cost of Ownership
has defined term: Cost
has defined term: Reputation
has defined term: Smart Features
has defined term: Integrations
has defined term: AI
has defined term: Language Support
has defined term: Communication Type
has defined term: Enterprise Pricing
has defined term: Capacity
has defined term: Ease of Use
has defined term: Security
has defined term: Functionality
has defined term: Storage
has defined term: Ecosystem
has defined term: Quality
has defined term: Innovation
has defined term: Security & Compliance
has defined term: Review Volume

Features
type: DefinedTerm
term code: features
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Performance
type: DefinedTerm
term code: performance
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Communication
type: DefinedTerm
term code: communication
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Integration
type: DefinedTerm
term code: integration
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Accessibility
type: DefinedTerm
term code: accessibility
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Support
type: DefinedTerm
term code: support
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Pricing
type: DefinedTerm
term code: pricing
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

AI Features
type: DefinedTerm
term code: ai-features
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Cloud Services
type: DefinedTerm
term code: cloud-services
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Usability
type: DefinedTerm
term code: usability
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

User Satisfaction
type: DefinedTerm
term code: user-satisfaction
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Meeting Capacity
type: DefinedTerm
term code: meeting-capacity
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Video Quality
type: DefinedTerm
term code: video-quality
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Pricing & Value
type: DefinedTerm
term code: pricing-&-value
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Advanced Features
type: DefinedTerm
term code: advanced-features
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Implementation
type: DefinedTerm
term code: implementation
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Adoption & Scale
type: DefinedTerm
term code: adoption-&-scale
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

AI & Automation
type: DefinedTerm
term code: ai-&-automation
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Market Position
type: DefinedTerm
term code: market-position
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Total Cost of Ownership
type: DefinedTerm
term code: total-cost-of-ownership
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Cost
type: DefinedTerm
term code: cost
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Reputation
type: DefinedTerm
term code: reputation
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Smart Features
type: DefinedTerm
term code: smart-features
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Integrations
type: DefinedTerm
term code: integrations
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

AI
type: DefinedTerm
term code: ai
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Language Support
type: DefinedTerm
term code: language-support
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Communication Type
type: DefinedTerm
term code: communication-type
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Enterprise Pricing
type: DefinedTerm
term code: enterprise-pricing
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Capacity
type: DefinedTerm
term code: capacity
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Ease of Use
type: DefinedTerm
term code: ease-of-use
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Security
type: DefinedTerm
term code: security
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Functionality
type: DefinedTerm
term code: functionality
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Storage
type: DefinedTerm
term code: storage
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Ecosystem
type: DefinedTerm
term code: ecosystem
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Quality
type: DefinedTerm
term code: quality
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Innovation
type: DefinedTerm
term code: innovation
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Security & Compliance
type: DefinedTerm
term code: security-&-compliance
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

Review Volume
type: DefinedTerm
term code: review-volume
in defined term set: Zoom vs Webex — Attribute Category Vocabulary

faq
type: FAQPage
language: en-US
is accessible for free: true
conditions of access: Free
date modified: 2026-04-13T13:54:39.371Z
author: A Versus B
publisher: A Versus B
is part of: webex-vs-zoom
main entity: Which platform is better for large enterprise deployments?
  type: Question
  accepted answer: Answer
    text: Webex has a slight edge for large enterprises with existing Cisco infrastructure, as it offers native integration with Cisco room systems, advanced security certifications, and unified communications (phone + video + messaging). However, Zoom is equally viable for enterprise use and has better market adoption, making IT support and user onboarding easier.
    language: en-US
main entity: Can I switch from Zoom to Webex without losing data?
  type: Question
  accepted answer: Answer
    text: Yes, both platforms support meeting recordings, transcripts, and chat exports. However, you'll need to manually migrate contacts, custom backgrounds, and meeting schedules. Many organizations use both platforms simultaneously for flexibility, and they're increasingly interoperable.
    language: en-US
main entity: Which platform offers better security for regulated industries?
  type: Question
  accepted answer: Answer
    text: Webex has traditionally been stronger for HIPAA, FedRAMP, and compliance-heavy environments due to Cisco's enterprise security pedigree and deeper encryption options. However, Zoom has significantly improved its security posture since 2020 and now meets regulatory requirements for most industries.
    language: en-US
main entity: What's the real total cost of ownership for each platform?
  type: Question
  accepted answer: Answer
    text: Base Zoom costs $15-19.99/month per user, plus ~$8-15/month for calling features. Webex costs $22.50/month all-in with integrated calling, messaging, and analytics. For 100 users, expect $2,000-2,500/month for Zoom or $2,250/month for Webex Suite—making them roughly equivalent when accounting for calling needs.
    language: en-US
main entity: Which platform has better mobile app performance?
  type: Question
  accepted answer: Answer
    text: Both have excellent mobile apps with comparable battery drain, call quality, and feature parity. Zoom slightly edges out Webex for simplicity and speed, while Webex offers better integration with mobile calling. For hybrid workers, both are equally capable.
    language: en-US

How to Choose Between Zoom and Webex
type: HowTo
description: Zoom dominates with superior ease of use, broader integrations, and market-leading adoption, while Webex excels in enterprise security, Cisco ecosystem integration, and advanced collaboration features like People Insights. Both offer comparable pricing and 4.5-star ratings, making the choice dependent on organizational infrastructure and priorities.
language: en-US
total time: PT3M
step: Consider: Market Adoption & User Base
step: Consider: Enterprise Integration Focus
step: Consider: Advanced Polling & Analytics
step: Consider: Entry-Level Pricing
step: Consider: Hybrid Meeting Hardware
step: Consider: User Interface Simplicity
step: Consider: Unified Communications
tool: A Versus B Comparison Guide
tip: HowToTip
  text: Both Zoom and Webex are enterprise-grade solutions with identical 4.5-star Gartner ratings and competitive pricing. Zoom is ideal for organizations prioritizing ease of use, rapid adoption, and broad third-party integrations, while Webex suits enterprises with existing Cisco infrastructure, advanced security requirements, and need for integrated communications. The choice hinges on your existing tech stack and organizational priorities rather than fundamental capability gaps.

Consider: Market Adoption & User Base
type: HowToStep
position: 1
text: Market Adoption & User Base: Zoom has 6,286 reviews on Gartner, while Webex has 3,129 reviews on Gartner.

Consider: Enterprise Integration Focus
type: HowToStep
position: 2
text: Enterprise Integration Focus: Zoom has Multi-platform agnostic, while Webex has Optimized for Cisco ecosystem.

Consider: Advanced Polling & Analytics
type: HowToStep
position: 3
text: Advanced Polling & Analytics: Zoom has Basic Q&A features, while Webex has Slido integration & People Insights.

Consider: Entry-Level Pricing
type: HowToStep
position: 4
text: Entry-Level Pricing: Zoom has $0-$15/month, while Webex has $0-$22.50/month.

Consider: Hybrid Meeting Hardware
type: HowToStep
position: 5
text: Hybrid Meeting Hardware: Zoom has Third-party compatible, while Webex has Native Cisco room integration.

Consider: User Interface Simplicity
type: HowToStep
position: 6
text: User Interface Simplicity: Zoom has Intuitive & widely adopted, while Webex has Feature-rich but steeper learning curve.

Consider: Unified Communications
type: HowToStep
position: 7
text: Unified Communications: Zoom has Phone add-on available, while Webex has Integrated calling suite included.

claimreview
type: ClaimReview
is accessible for free: true
conditions of access: Free
claim reviewed: Zoom vs Webex
review body: Zoom dominates with superior ease of use, broader integrations, and market-leading adoption, while Webex excels in enterprise security, Cisco ecosystem integration, and advanced collaboration features like People Insights. Both offer comparable pricing and 4.5-star ratings, making the choice dependent on organizational infrastructure and priorities.
review rating: Rating
  rating: 5
  worst rating: 1
  best rating: 5
  alternate name: Verified Comparison
author: A Versus B
item reviewed: Zoom vs Webex

Asynchronous Communication
type: PropertyValue
value: Zoom: Secondary with Zoom Chat | Webex: N/A

Zoom Rooms Cost
type: PropertyValue
value: Zoom: $41.58 | Webex: N/A

Meeting Participant Limit
type: PropertyValue
value: Zoom: Unlimited | Webex: N/A

Setup Complexity
type: PropertyValue
value: Zoom: Moderately complex | Webex: N/A

Enterprise Security Certifications
type: PropertyValue
value: Zoom: SOC 2, HIPAA, FedRAMP, ISO 27001 | Webex: N/A

Free Tier Cost
type: PropertyValue
value: Zoom: Free Basic plan | Webex: N/A

Paid Plan Cost (Single User/Month)
type: PropertyValue
value: Zoom: Pro plan $14-29 | Webex: N/A

Group Video Call Duration Limit (Free)
type: PropertyValue
value: Zoom: 40 minutes | Webex: N/A

Maximum Meeting Participants
type: PropertyValue
value: Zoom: 500+ (Professional tier) | Webex: N/A

Real-Time Translation Support
type: PropertyValue
value: Zoom: 95+ languages (2026) | Webex: N/A

Message History Retention
type: PropertyValue
value: Zoom: Not applicable (meeting-focused) | Webex: N/A

AI Assistant Capabilities
type: PropertyValue
value: Zoom: AI Companion 3.0 with agentic AI | Webex: N/A

SOC 2 Compliance
type: PropertyValue
value: Zoom: Yes, SOC 2 Type II | Webex: N/A

Max Participants (Free Plan)
type: PropertyValue
value: Zoom: Up to 100 (time-limited to 40 minutes) | Webex: N/A

Free Plan Monthly Cloud Storage
type: PropertyValue
value: Zoom: 1 GB | Webex: N/A

Pro Plan Annual Cost
type: PropertyValue
value: Zoom: $191.88/year | Webex: N/A

Average Setup Time for New Recording/Meeting
type: PropertyValue
value: Zoom: 7 minutes | Webex: N/A

Third-Party Integrations Available
type: PropertyValue
value: Zoom: 1,500+ | Webex: N/A

Maximum Video Resolution (Free Plan)
type: PropertyValue
value: Zoom: 720p | Webex: N/A

Max Participants (Paid Plan)
type: PropertyValue
value: Zoom: 300 | Webex: N/A

AI Transcription Support (Standard Tier)
type: PropertyValue
value: Zoom: 40 hours/month (Zoom One plan) | Webex: N/A

Maximum Participants Per Meeting
type: PropertyValue
value: Zoom: 300 standard (1000 webinar) | Webex: N/A

Free Tier Monthly Cost
type: PropertyValue
value: Zoom: $0 (limited) | Webex: N/A

Standard Video Resolution
type: PropertyValue
value: Zoom: 1920x1080 | Webex: N/A

Screen Sharing Participants
type: PropertyValue
value: Zoom: 1 primary | Webex: N/A

Meeting Recording Storage (Free)
type: PropertyValue
value: Zoom: Paid only | Webex: N/A

Mobile App Quality Rating
type: PropertyValue
value: Zoom: 4.7 | Webex: N/A

AI Features Integration
type: PropertyValue
value: Zoom: 3 (auto-transcription, noise suppression, chat summary) | Webex: N/A

Enterprise Support Response Time
type: PropertyValue
value: Zoom: 1 | Webex: N/A

Security Certifications
type: PropertyValue
value: Zoom: 6 (SOC 2, FedRAMP, HIPAA) | Webex: N/A

Maximum Participants
type: PropertyValue
value: Zoom: N/A | Webex: 10,000+

Free Tier Recording Storage
type: PropertyValue
value: Zoom: N/A | Webex: 40GB

Automatic Meeting Notes (AI)
type: PropertyValue
value: Zoom: N/A | Webex: Yes (premium add-on)

Gartner User Rating
type: PropertyValue
value: Zoom: N/A | Webex: 4.5-4.6

End-to-End Encryption Coverage
type: PropertyValue
value: Zoom: N/A | Webex: All meetings (group & 1:1)

HIPAA Compliance
type: PropertyValue
value: Zoom: N/A | Webex: Yes (full HIPAA BAA)

Google Workspace Integration Depth
type: PropertyValue
value: Zoom: N/A | Webex: Limited (via plugins)

Gartner Reviews Count
type: PropertyValue
value: Zoom: N/A | Webex: 3,130

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Zoom — Wikipedia
type: CreativeWork

Webex — Wikipedia
type: CreativeWork

Compare Zoom vs Webex
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AI Assistant Capabilities
type: PropertyValue
value reference: Features

SOC 2 Compliance
type: PropertyValue
value reference: Security

Max Participants (Free Plan)
type: PropertyValue
value reference: Meeting Capacity

Free Plan Monthly Cloud Storage
type: PropertyValue
value reference: Storage

Pro Plan Annual Cost
type: PropertyValue
value reference: Pricing

Average Setup Time for New Recording/Meeting
type: PropertyValue
value reference: Ease of Use

Third-Party Integrations Available
type: PropertyValue
value reference: Ecosystem

Maximum Video Resolution (Free Plan)
type: PropertyValue
value reference: Video Quality

Max Participants (Paid Plan)
type: PropertyValue
value reference: Meeting Capacity

AI Transcription Support (Standard Tier)
type: PropertyValue
value reference: Features

Maximum Participants Per Meeting
type: PropertyValue
value reference: Capacity

Free Tier Monthly Cost
type: PropertyValue
value reference: Pricing

Standard Video Resolution
type: PropertyValue
value reference: Quality

Screen Sharing Participants
type: PropertyValue
value reference: Features

Meeting Recording Storage (Free)
type: PropertyValue
value reference: Storage

Mobile App Quality Rating
type: PropertyValue
value reference: Usability

AI Features Integration
type: PropertyValue
value reference: Innovation

Enterprise Support Response Time
type: PropertyValue
value reference: Support

Security Certifications
type: PropertyValue
value reference: Security

Maximum Participants
type: PropertyValue
value reference: Capacity

Free Tier Recording Storage
type: PropertyValue
value reference: Storage

Automatic Meeting Notes (AI)
type: PropertyValue
value reference: AI Features

Gartner User Rating
type: PropertyValue
value reference: User Satisfaction

End-to-End Encryption Coverage
type: PropertyValue
value reference: Security

HIPAA Compliance
type: PropertyValue
value reference: Security & Compliance

Google Workspace Integration Depth
type: PropertyValue
value reference: Integration

Gartner Reviews Count
type: PropertyValue
value reference: Review Volume