Microsoft Teams dominates enterprise deployments with 320 million daily active users and lower total cost of ownership for Microsoft 365 customers, while Zoom excels in pure video conferencing quality with AI features included in all paid plans starting at $14.16/month versus Teams' $4.50/month entry point.
Microsoft Teams vs Zoom — Side-by-side comparison on A Versus B
Enterprise collaboration platform integrated with Microsoft 365 suite, offering messaging, video calls, and Office app integration.
Cloud-based video conferencing platform optimized for meetings and webinars
Daily Active Users. Starting Paid Plan Price. AI Features Included. 3-Year TCO for 1,000 Users. Maximum Meeting Duration (Free). Video Conferencing Quality Focus. Real-Time Translation
Choose Microsoft Teams if you're an enterprise with existing Microsoft 365 licenses, need integrated chat/calling/meetings, and want lower total cost of ownership. Choose Zoom if you prioritize best-in-class video conferencing quality, want AI features immediately across all plans, and need a specialized meeting platform that works across any organization.
Microsoft Teams: 320 million | Zoom: 300 million
Microsoft Teams: Included with M365 | Zoom: N/A
Microsoft Teams: No, paid only | Zoom: N/A
Microsoft Teams: Full native integration | Zoom: N/A
Microsoft Teams: Often requires app/account | Zoom: N/A
Microsoft Teams: $6/month (Microsoft 365 bundle) | Zoom: N/A
Microsoft Teams: Limited translation features | Zoom: N/A
Microsoft Teams: $6.00 (with Microsoft 365 Business Basic) | Zoom: N/A
Microsoft Teams: $72 (bundled pricing) | Zoom: N/A
Microsoft Teams: Up to 10,000 | Zoom: N/A
Microsoft Teams: Native with SharePoint, OneDrive, Office Web Apps | Zoom: N/A
Microsoft Teams: Microsoft Copilot Pro (enterprise AI, meeting insights) | Zoom: N/A
Microsoft Teams: 2-4 seconds average | Zoom: N/A
Microsoft Teams: $6 (Teams Essentials) | Zoom: $0
Maximum Free Tier Group Meeting Duration
Microsoft Teams: 100 participants | Zoom: N/A
Microsoft Teams: Premium only ($10/user/month) | Zoom: N/A
Microsoft Teams: 8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI) | Zoom: N/A
Advanced Chat Features (Channels, Threading, Workflows)
Microsoft Teams: Advanced (channels, nested threads, queues, connectors) | Zoom: N/A
Microsoft Teams: 3,669 reviews | Zoom: N/A
3-Year Total Cost of Ownership (1,000 users)
Microsoft Teams: Lower (integrated M365) | Zoom: N/A
Microsoft Teams: 3,668 reviews | Zoom: N/A
Microsoft Teams: 7.9% positive | Zoom: N/A
Microsoft Teams: Limited to basic captions | Zoom: N/A
Microsoft Teams: Basic transcription only | Zoom: N/A
Microsoft Teams: Third-party device support only | Zoom: N/A
Microsoft Teams: 1,000+ participants | Zoom: N/A
Microsoft Teams: 60 minutes | Zoom: 40 minutes
Microsoft Teams: Limited (Copilot requires E5) | Zoom: Yes (AI Companion 3.0)
Microsoft Teams: 4K at 30fps | Zoom: 60fps at 1080p
Microsoft Teams: 31 languages | Zoom: 40+ languages (2026)
Enterprise Deployment Adoption (500+ seat orgs)
Microsoft Teams: 67% of deployments | Zoom: 33% of deployments
3-Year TCO Advantage for 1,000 Users with M365
Microsoft Teams: 47% lower cost | Zoom: Baseline (higher cost)
Microsoft Teams: $7.00 (Business Basic 2026 price) | Zoom: N/A
Microsoft Teams: 300+ participants | Zoom: N/A
Microsoft Teams: Excellent (optimized for reliability) | Zoom: N/A
Microsoft Teams: 4K (3840x2160) | Zoom: N/A
Microsoft Teams: 40+ languages (Teams Premium) | Zoom: N/A
Microsoft Teams: Steep (enterprise-focused interface) | Zoom: N/A
Microsoft Teams: 350+ million monthly active users | Zoom: N/A
Microsoft Teams: ISO 27001, SOC 2, HIPAA, GDPR | Zoom: N/A
Microsoft Teams: 1080p (1920x1080) | Zoom: N/A
Microsoft Teams: 60 minutes (group calls) | Zoom: N/A
Microsoft Teams: $6.50 or free with Microsoft 365 | Zoom: $19.99/month
Microsoft Teams: Unlimited (OneDrive) | Zoom: N/A
Microsoft Teams: Full (Word, Excel, PowerPoint, Outlook) | Zoom: N/A
Microsoft Teams: Copilot Pro required ($20+ per tenant) | Zoom: N/A
Microsoft Teams: Windows, Mac, iOS, Android, Web | Zoom: N/A
Microsoft Teams: 320 million | Zoom: N/A
Microsoft Teams: $0 (Free) or $6 (Standard) | Zoom: N/A
Microsoft Teams: 10,000 participants | Zoom: N/A
Microsoft Teams: Cloud-only (SaaS) | Zoom: N/A
Microsoft Teams: Proprietary (closed-source) | Zoom: N/A
Microsoft Teams: Copilot with GPT-4, speech-to-text, real-time translation | Zoom: N/A
Microsoft Teams: Microsoft-managed regional datacenters (limited control) | Zoom: N/A
Microsoft Teams: SOC 2, HIPAA, FedRAMP, GDPR, DLP, eDiscovery | Zoom: N/A
Microsoft Teams: 360 million | Zoom: N/A
Microsoft Teams: 100 GB per user | Zoom: N/A
Annual Subscription Cost (Pro, 100 users)
Microsoft Teams: $7,800 or free with Microsoft 365 | Zoom: N/A
Microsoft Teams: 60 minutes (100 participants max) | Zoom: N/A
Microsoft Teams: 60+ languages | Zoom: N/A
Microsoft Teams: Limited (fixed structure) | Zoom: N/A
Free Tier Meeting Duration for Group Calls
Microsoft Teams: 60 minutes (unlimited participants) | Zoom: N/A
Microsoft Teams: $70/year (via Microsoft 365 Business Basic) | Zoom: $191.88/year
Microsoft Teams: 300 participants | Zoom: N/A
Microsoft Teams: 5 GB (OneDrive) | Zoom: N/A
Microsoft Teams: 50 breakout rooms | Zoom: N/A
Global Enterprise Video Conferencing Market Share (2024)
Microsoft Teams: Native: Word, Excel, SharePoint, OneDrive, Outlook, Power BI | Zoom: N/A
Monthly Subscription Cost (Pro/Standard)
Microsoft Teams: $0 (bundled) or $12.50 (standalone) | Zoom: N/A
Microsoft Teams: Last 3 months only | Zoom: N/A
Microsoft Teams: Native (deep) | Zoom: N/A
Microsoft Teams: 300+ million users | Zoom: N/A
Microsoft Teams: $4.00 (Teams Essentials) - $12.50 (Teams Premium) | Zoom: N/A
Microsoft Teams: 2 GB per file | Zoom: N/A
Microsoft Teams: 1,000+ native integrations | Zoom: N/A
Microsoft Teams: Proprietary closed-source | Zoom: N/A
Microsoft Teams: Cloud-only SaaS | Zoom: N/A
Annual TCO (1,000 users, 3-year average)
Microsoft Teams: $48,000-150,000 | Zoom: N/A
Microsoft Teams: 1000 (1TB OneDrive) | Zoom: N/A
Maximum Video Conference Participants (Free)
Microsoft Teams: 4.1/5 (8,300 reviews) | Zoom: N/A
Microsoft Teams: Basic keyword search (limited free tier) | Zoom: N/A
Microsoft Teams: N/A | Zoom: 300 participants
Microsoft Teams: N/A | Zoom: 5+ (Companion, Summaries, Previews, Smart Compose)
Microsoft Teams: N/A | Zoom: Rich formatting, code blocks, file sharing, emoji reactions
Microsoft Teams: N/A | Zoom: Third-party plugin required
Microsoft Teams: N/A | Zoom: 6+ (polls, Q&A, reactions, hand raising, breakout rooms, live transcription)
Microsoft Teams: N/A | Zoom: 1GB cloud storage
Microsoft Teams: N/A | Zoom: Extensive HD with filters
Microsoft Teams: N/A | Zoom: iOS, Android, full feature parity
Microsoft Teams: N/A | Zoom: SOC 2, HIPAA, FedRAMP
Microsoft Teams: N/A | Zoom: 2-3 per month
Microsoft Teams: N/A | Zoom: Yes (AI Companion)
Microsoft Teams: N/A | Zoom: Limited (varies by plan)
Microsoft Teams: N/A | Zoom: 100 participants
Microsoft Teams: N/A | Zoom: 4.5 stars (6,286 reviews)
Microsoft Teams: N/A | Zoom: Separate add-on service
Microsoft Teams: N/A | Zoom: Basic analytics
Microsoft Teams: N/A | Zoom: Third-party compatible
Microsoft Teams: N/A | Zoom: 1080p at 60fps
Microsoft Teams: N/A | Zoom: 40 minutes (3+ participants)
Microsoft Teams: N/A | Zoom: Synchronous (real-time)
Microsoft Teams: N/A | Zoom: Basic editing, transcription
Microsoft Teams: N/A | Zoom: AI Companion 3.0, real-time translation, auto bug reporting
Microsoft Teams: N/A | Zoom: 1000+ (webinar feature)
Microsoft Teams: N/A | Zoom: Schedule meeting in advance
Microsoft Teams: N/A | Zoom: AI Companion 3.0, agentic AI
Microsoft Teams: N/A | Zoom: AI Companion 3.0, real-time translation, agentic AI
Microsoft Teams: N/A | Zoom: Available (AI Companion 3.0)
Microsoft Teams: N/A | Zoom: Secondary with Zoom Chat
Microsoft Teams: N/A | Zoom: Moderately complex
Microsoft Teams: N/A | Zoom: SOC 2, HIPAA, FedRAMP, ISO 27001
Microsoft Teams: N/A | Zoom: Free Basic plan
Microsoft Teams: N/A | Zoom: Pro plan $14-29
Microsoft Teams: N/A | Zoom: 500+ (Professional tier)
Microsoft Teams: N/A | Zoom: 95+ languages (2026)
Microsoft Teams: N/A | Zoom: Not applicable (meeting-focused)
Microsoft Teams: N/A | Zoom: AI Companion 3.0 with agentic AI
Microsoft Teams: N/A | Zoom: Yes, SOC 2 Type II
Microsoft Teams: N/A | Zoom: Up to 100 (time-limited to 40 minutes)
Average Setup Time for New Recording/Meeting
AI Transcription Support (Standard Tier)
Microsoft Teams: N/A | Zoom: 40 hours/month (Zoom One plan)
How to choose between Microsoft Teams and Zoom
Microsoft Teams vs Zoom — Structured Comparison Data
Machine-readable comparison dataset for Microsoft Teams vs Zoom. Contains 179 attribute comparisons, 5 FAQ pairs.
Microsoft Teams vs Zoom — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for Microsoft Teams vs Zoom.
Which platform is better for enterprises?
Microsoft Teams is better for enterprises already using Microsoft 365, with 67% market share in large deployments and 47% lower 3-year TCO. Zoom excels in organizations with mixed platforms or those prioritizing pure video conferencing quality. Teams dominates enterprise with 320 million daily active users versus Zoom's 300 million.
Zoom includes AI Companion 3.0 in all paid plans starting at $14.16/month, making AI features immediately available to all users. Microsoft Teams reserves advanced Copilot features for the premium M365 E5 tier ($18-22/user/month), making Zoom the better choice if AI is your priority without additional licensing.
Teams starts at $4.50/user/month while Zoom starts at $14.16/user/month—making Teams 68% cheaper. For a 1,000-user organization, this creates $113,000+ annual savings with Teams. However, Zoom includes advanced AI, while Teams' AI requires expensive E5 licensing, closing the gap for organizations that want AI features.
Zoom specializes in video conferencing with 60fps content sharing at 1080p and High Bandwidth Mode for high-throughput video. Teams offers 4K at 30fps but prioritizes unified communications over specialized meeting quality. For organizations where video conference quality is critical, Zoom has the technical advantage.
Can I use Teams or Zoom for everything (chat, meetings, calling)?
Microsoft Teams is a unified platform with integrated chat, video meetings, phone calling, and file sharing all in one tool. Zoom is specialized for video conferencing and webinars; it requires third-party tools for chat and calling. Teams is better if you want one integrated platform; Zoom if you want best-in-class meetings.
How to Choose Between Microsoft Teams and Zoom
Daily Active Users: Microsoft Teams has 320 million, while Zoom has 300 million.
Starting Paid Plan Price: Microsoft Teams has $4.50/user/month, while Zoom has $14.16/user/month.
AI Features Included: Microsoft Teams has Copilot (M365 E5 only), while Zoom has AI Companion 3.0 (all plans).
3-Year TCO for 1,000 Users: Microsoft Teams has Significantly lower for M365 customers, while Zoom has Higher standalone cost.
Consider: Maximum Meeting Duration (Free)
Maximum Meeting Duration (Free): Microsoft Teams has 60 minutes (3+ participants), while Zoom has 40 minutes (3+ participants).
Consider: Video Conferencing Quality Focus
Video Conferencing Quality Focus: Microsoft Teams has Enterprise collaboration platform, while Zoom has Specialized video conferencing.
Real-Time Translation: Microsoft Teams has Limited languages, while Zoom has Enhanced 2026 update.