Microsoft Teams dominates enterprise adoption with 320 million monthly users and superior Office 365 integration, while Webex excels in video quality (up to 1080p60fps native) and offers superior cross-platform compatibility without requiring Microsoft licenses.
Microsoft Teams vs Cisco Webex — Side-by-side comparison on A Versus B
Enterprise cloud-based collaboration platform with 320M users, integrated with Microsoft 365 and Office applications.
Cisco's cloud-based collaboration platform emphasizing superior video quality and cross-platform interoperability.
Monthly Active Users. Maximum Meeting Participants (Free Plan). Native Video Resolution (HD). Office 365 Integration. Starting Price (Paid Plans). Enterprise Security Certifications. Mobile App Rating (Google Play)
Choose Microsoft Teams if you're heavily invested in Office 365, need tight calendar integration, or manage large enterprise deployments—it's the default for Microsoft-centric organizations and offers better value for existing M365 subscribers. Choose Webex if video quality and reliability are paramount, you have a diverse tech stack requiring platform independence, or you need to accommodate 300+ participants on free plans without per-user licensing costs.
Microsoft Teams: 320 million | Cisco Webex: 70 million
Microsoft Teams: ~700 | Cisco Webex: N/A
Microsoft Teams: Included with M365 | Cisco Webex: N/A
Microsoft Teams: No, paid only | Cisco Webex: N/A
Microsoft Teams: Full native integration | Cisco Webex: N/A
Microsoft Teams: Often requires app/account | Cisco Webex: N/A
Microsoft Teams: 10,000 | Cisco Webex: N/A
Microsoft Teams: 50 rooms | Cisco Webex: N/A
Microsoft Teams: $6/month (Microsoft 365 bundle) | Cisco Webex: N/A
Microsoft Teams: Limited translation features | Cisco Webex: N/A
Microsoft Teams: $6.00 (with Microsoft 365 Business Basic) | Cisco Webex: N/A
Microsoft Teams: $72 (bundled pricing) | Cisco Webex: N/A
Microsoft Teams: 1,000+ | Cisco Webex: N/A
Microsoft Teams: Up to 10,000 | Cisco Webex: N/A
Microsoft Teams: Native with SharePoint, OneDrive, Office Web Apps | Cisco Webex: N/A
Microsoft Teams: Microsoft Copilot Pro (enterprise AI, meeting insights) | Cisco Webex: N/A
Microsoft Teams: 2-4 seconds average | Cisco Webex: N/A
Microsoft Teams: $6 (Teams Essentials) | Cisco Webex: N/A
Maximum Free Tier Group Meeting Duration
Microsoft Teams: 24 hours | Cisco Webex: N/A
Microsoft Teams: 100 participants | Cisco Webex: N/A
Microsoft Teams: Premium only ($10/user/month) | Cisco Webex: N/A
Microsoft Teams: 8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI) | Cisco Webex: N/A
Advanced Chat Features (Channels, Threading, Workflows)
Microsoft Teams: Advanced (channels, nested threads, queues, connectors) | Cisco Webex: N/A
Microsoft Teams: 4.5 stars | Cisco Webex: N/A
Microsoft Teams: 3,669 reviews | Cisco Webex: N/A
3-Year Total Cost of Ownership (1,000 users)
Microsoft Teams: Lower (integrated M365) | Cisco Webex: N/A
Microsoft Teams: 3,668 reviews | Cisco Webex: N/A
Microsoft Teams: 7.9% positive | Cisco Webex: N/A
Microsoft Teams: Limited to basic captions | Cisco Webex: N/A
Microsoft Teams: Basic transcription only | Cisco Webex: Yes, Business plan+
Microsoft Teams: Third-party device support only | Cisco Webex: N/A
Microsoft Teams: $4.50 | Cisco Webex: N/A
Microsoft Teams: 60 minutes | Cisco Webex: N/A
Microsoft Teams: Limited (Copilot requires E5) | Cisco Webex: N/A
Microsoft Teams: 4K at 30fps | Cisco Webex: N/A
Microsoft Teams: 31 languages | Cisco Webex: N/A
Enterprise Deployment Adoption (500+ seat orgs)
Microsoft Teams: 67% of deployments | Cisco Webex: N/A
3-Year TCO Advantage for 1,000 Users with M365
Microsoft Teams: 47% lower cost | Cisco Webex: N/A
Microsoft Teams: $7.00 (Business Basic 2026 price) | Cisco Webex: N/A
Microsoft Teams: 300+ participants | Cisco Webex: N/A
Microsoft Teams: Excellent (optimized for reliability) | Cisco Webex: N/A
Microsoft Teams: 4K (3840x2160) | Cisco Webex: N/A
Microsoft Teams: 40+ languages (Teams Premium) | Cisco Webex: N/A
Microsoft Teams: Steep (enterprise-focused interface) | Cisco Webex: N/A
Microsoft Teams: 350+ million monthly active users | Cisco Webex: N/A
Microsoft Teams: ISO 27001, SOC 2, HIPAA, GDPR | Cisco Webex: N/A
Microsoft Teams: 320M | Cisco Webex: 220M
Microsoft Teams: 60 minutes (3+ participants) | Cisco Webex: 60 minutes (3+ participants)
Microsoft Teams: Unlimited (OneDrive) | Cisco Webex: 30 days
Microsoft Teams: Full (Word, Excel, PowerPoint, Outlook) | Cisco Webex: Limited (manual upload required)
Microsoft Teams: Copilot Pro required ($20+ per tenant) | Cisco Webex: Included free
Microsoft Teams: Windows, Mac, iOS, Android, Web | Cisco Webex: Windows, Mac, Linux, iOS, Android, Web
Microsoft Teams: 4.5 Mbps | Cisco Webex: N/A
Microsoft Teams: 320 million | Cisco Webex: 205 million
Microsoft Teams: $0 (Free) or $6 (Standard) | Cisco Webex: N/A
Microsoft Teams: 500+ apps | Cisco Webex: N/A
Microsoft Teams: 10,000 participants | Cisco Webex: N/A
Microsoft Teams: Cloud-only (SaaS) | Cisco Webex: N/A
Microsoft Teams: Closed proprietary | Cisco Webex: N/A
Microsoft Teams: Copilot with GPT-4, speech-to-text, real-time translation | Cisco Webex: N/A
Microsoft Teams: Microsoft-managed regional datacenters (limited control) | Cisco Webex: N/A
Microsoft Teams: 500+ | Cisco Webex: N/A
Microsoft Teams: 10000 | Cisco Webex: N/A
Microsoft Teams: unlimited | Cisco Webex: N/A
Microsoft Teams: SOC 2 Type II, FedRAMP, HIPAA, GDPR, HITRUST | Cisco Webex: SOC 2 Type II, FedRAMP, HIPAA, GDPR, HITRUST
Microsoft Teams: 99.9% | Cisco Webex: N/A
Microsoft Teams: 320 million | Cisco Webex: 250 million
Microsoft Teams: 100 GB per user | Cisco Webex: N/A
Microsoft Teams: 90 days | Cisco Webex: N/A
Annual Subscription Cost (Pro, 100 users)
Microsoft Teams: $7,800 or free with Microsoft 365 | Cisco Webex: N/A
Microsoft Teams: 450 MB | Cisco Webex: N/A
Microsoft Teams: 80-120ms | Cisco Webex: N/A
Microsoft Teams: 60 minutes (100 participants max) | Cisco Webex: N/A
Microsoft Teams: $6.00 | Cisco Webex: N/A
Microsoft Teams: 30fps | Cisco Webex: N/A
Microsoft Teams: 60+ languages | Cisco Webex: N/A
Microsoft Teams: Limited (fixed structure) | Cisco Webex: N/A
Free Tier Meeting Duration for Group Calls
Microsoft Teams: 60 minutes (unlimited participants) | Cisco Webex: N/A
Microsoft Teams: $70/year (via Microsoft 365 Business Basic) | Cisco Webex: N/A
Microsoft Teams: 300 participants | Cisco Webex: N/A
Microsoft Teams: 5 GB (OneDrive) | Cisco Webex: N/A
Microsoft Teams: 50 breakout rooms | Cisco Webex: N/A
Global Enterprise Video Conferencing Market Share (2024)
Microsoft Teams: 28.2% | Cisco Webex: N/A
Microsoft Teams: Native: Word, Excel, SharePoint, OneDrive, Outlook, Power BI | Cisco Webex: N/A
Monthly Subscription Cost (Pro/Standard)
Microsoft Teams: $0 (bundled) or $12.50 (standalone) | Cisco Webex: N/A
Microsoft Teams: 200-300ms | Cisco Webex: N/A
Microsoft Teams: Last 3 months only | Cisco Webex: N/A
Microsoft Teams: 250GB | Cisco Webex: N/A
Microsoft Teams: Unlimited | Cisco Webex: N/A
Microsoft Teams: Native (deep) | Cisco Webex: N/A
Microsoft Teams: 4.0/5 | Cisco Webex: N/A
Microsoft Teams: 300+ million users | Cisco Webex: N/A
Microsoft Teams: $4.00 (Teams Essentials) - $12.50 (Teams Premium) | Cisco Webex: N/A
Microsoft Teams: 2 GB per file | Cisco Webex: N/A
Microsoft Teams: 1,000+ native integrations | Cisco Webex: 200+ integrations
Microsoft Teams: Proprietary closed-source | Cisco Webex: N/A
Microsoft Teams: Cloud-only SaaS | Cisco Webex: N/A
Annual TCO (1,000 users, 3-year average)
Microsoft Teams: $48,000-150,000 | Cisco Webex: N/A
Microsoft Teams: $6.00 | Cisco Webex: $9.99
Microsoft Teams: 1000 (1TB OneDrive) | Cisco Webex: N/A
Maximum Video Conference Participants (Free)
Microsoft Teams: 1000+ | Cisco Webex: 200+
Microsoft Teams: 4.1/5 (8,300 reviews) | Cisco Webex: N/A
Microsoft Teams: Basic keyword search (limited free tier) | Cisco Webex: N/A
Microsoft Teams: 300 standard | Cisco Webex: N/A
Microsoft Teams: $0 (limited) | Cisco Webex: N/A
Microsoft Teams: $6.99 | Cisco Webex: $7.25
Microsoft Teams: 1920x1080 | Cisco Webex: N/A
Microsoft Teams: 1 primary | Cisco Webex: N/A
Microsoft Teams: Unlimited in OneDrive | Cisco Webex: N/A
Microsoft Teams: 8 (Copilot, live transcription, noise suppression, translation) | Cisco Webex: N/A
Microsoft Teams: 8 (SOC 2, FedRAMP, HIPAA, ISO 27001) | Cisco Webex: N/A
Microsoft Teams: Unlimited | Cisco Webex: 40 minutes (3+ participants)
Microsoft Teams: 4 participants | Cisco Webex: N/A
Microsoft Teams: Available (free in 43 languages) | Cisco Webex: N/A
Microsoft Teams: Office 365/Microsoft 365 (native) | Cisco Webex: N/A
Microsoft Teams: 1080p @ 30fps | Cisco Webex: N/A
Microsoft Teams: 4K @ 30fps (Premium only) | Cisco Webex: N/A
Microsoft Teams: 10,000 | Cisco Webex: 1000 participants
Microsoft Teams: $15 (Essentials) / $20 (Standard) | Cisco Webex: N/A
Microsoft Teams: 36+ months | Cisco Webex: N/A
Microsoft Teams: 8-10 (account creation + installation) | Cisco Webex: N/A
Microsoft Teams: Native (OneDrive, SharePoint, Outlook, Excel co-auth) | Cisco Webex: N/A
Microsoft Teams: 10,000 most recent | Cisco Webex: N/A
Microsoft Teams: Full integration with Office apps | Cisco Webex: N/A
Microsoft Teams: Certified | Cisco Webex: Yes (BAA available)
Microsoft Teams: 1,500+ apps | Cisco Webex: N/A
Microsoft Teams: $6 per user (Teams Essentials) | Cisco Webex: N/A
Microsoft Teams: 50-80ms | Cisco Webex: N/A
Microsoft Teams: 320 million | Cisco Webex: N/A
Microsoft Teams: 3,000 searchable | Cisco Webex: N/A
Microsoft Teams: Native Outlook calendar sync | Cisco Webex: N/A
Microsoft Teams: Yes (SOC 2, HIPAA, FedRAMP) | Cisco Webex: N/A
Microsoft Teams: 100 video participants | Cisco Webex: N/A
Microsoft Teams: Free Teams ($5-12/month for Pro) | Cisco Webex: N/A
Microsoft Teams: 720p standard (1080p available) | Cisco Webex: 1080p HD native
Microsoft Teams: 2021 | Cisco Webex: 2020
Microsoft Teams: Native integration (Word, Excel, PowerPoint, OneDrive) | Cisco Webex: Third-party integration required
Microsoft Teams: Windows, Mac, iOS, Android | Cisco Webex: Windows, Mac, Linux, iOS, Android
Microsoft Teams: 720p30fps | Cisco Webex: 1080p60fps
Microsoft Teams: 4.2 (2.4M reviews) | Cisco Webex: 4.1 (1.8M reviews)
Microsoft Teams: $6-12 | Cisco Webex: N/A
Microsoft Teams: Not available | Cisco Webex: N/A
Microsoft Teams: 1000+ via Microsoft AppSource | Cisco Webex: N/A
Microsoft Teams: 30 days (limited features) | Cisco Webex: N/A
Microsoft Teams: N/A | Cisco Webex: 100 participants
Microsoft Teams: N/A | Cisco Webex: 40,000 participants
Microsoft Teams: N/A | Cisco Webex: Unlimited
Microsoft Teams: N/A | Cisco Webex: $15.99
Microsoft Teams: N/A | Cisco Webex: Yes, all plans
Microsoft Teams: N/A | Cisco Webex: Webex Assistant (transcription, summary)
Microsoft Teams: N/A | Cisco Webex: 40 minutes unlimited users
Microsoft Teams: N/A | Cisco Webex: $14.99
Microsoft Teams: N/A | Cisco Webex: 16.5%
Microsoft Teams: N/A | Cisco Webex: Yes, deep native integration
Microsoft Teams: N/A | Cisco Webex: Good (Slack, Teams, Google)
Microsoft Teams: N/A | Cisco Webex: 1.5 Mbps
Microsoft Teams: N/A | Cisco Webex: 40GB
Microsoft Teams: N/A | Cisco Webex: 14-28 days
Microsoft Teams: N/A | Cisco Webex: $17.95
Microsoft Teams: N/A | Cisco Webex: All paid tiers
Microsoft Teams: N/A | Cisco Webex: Unlimited (1-month retention)
Microsoft Teams: N/A | Cisco Webex: 4.4/5.0
Microsoft Teams: N/A | Cisco Webex: 40 minutes
Microsoft Teams: N/A | Cisco Webex: 40,000 (webinar mode)
Microsoft Teams: N/A | Cisco Webex: Included free
Microsoft Teams: N/A | Cisco Webex: 80+ languages
Microsoft Teams: N/A | Cisco Webex: 4.5/5.0
Microsoft Teams: N/A | Cisco Webex: 40 minutes worth per month
Microsoft Teams: N/A | Cisco Webex: Multiple integrations (Okta, Azure AD, etc.)
Microsoft Teams: N/A | Cisco Webex: $13.50
Microsoft Teams: N/A | Cisco Webex: No (add-on required)
Record Transcription Languages Supported
Microsoft Teams: N/A | Cisco Webex: 100+
Microsoft Teams: N/A | Cisco Webex: 650+ million
Microsoft Teams: N/A | Cisco Webex: Yes (40-min group meetings)
How to choose between Microsoft Teams and Cisco Webex
Microsoft Teams vs Cisco Webex — Structured Comparison Data
Machine-readable comparison dataset for Microsoft Teams vs Cisco Webex. Contains 202 attribute comparisons, 5 FAQ pairs.
Microsoft Teams vs Cisco Webex — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for Microsoft Teams vs Cisco Webex.
Can I use Teams or Webex without a Microsoft 365 subscription?
Yes, both offer free tiers. Teams Free includes 100-participant meetings up to 60 minutes with unlimited 1-on-1 calls. Webex Free allows 300-participant meetings up to 40 minutes. Neither requires Microsoft 365, though Teams integrates seamlessly if you have it. Webex charges separately for premium features regardless of whether you use Microsoft products.
Which has better video and audio quality?
Webex significantly exceeds Teams in native video quality: 1080p60fps versus Teams' 720p30fps. Webex also features superior audio with AI-powered noise cancellation across all plans, making it better for professional video recording and high-definition presentations. Teams' video quality is adequate for most business meetings but noticeably inferior for video-heavy use cases.
Teams offers a web client for Linux but no native desktop application. Webex provides a native Linux desktop client, making it better for Linux-heavy organizations like software development teams. If you need native Linux support, Webex is the clear choice.
Which integrates better with Outlook calendar?
Microsoft Teams wins decisively—it's built into Microsoft 365 and automatically syncs with Outlook. You can schedule Teams meetings directly from Outlook with one click. Webex requires manual scheduling or third-party plugins to achieve similar integration, making Teams far more efficient for calendar-centric workflows.
What's the total cost for a 100-person company using each platform?
For Teams Pro ($6/user/month): $600/month ($7,200/year). For Webex Pro ($9.99/user/month): $999/month ($11,988/year). However, if your company already uses Microsoft 365 Business Basic ($6/month), Teams is included at no additional cost, making it substantially cheaper. Webex maintains its separate licensing cost regardless of other Microsoft purchases.
How to Choose Between Microsoft Teams and Cisco Webex
Monthly Active Users: Microsoft Teams has 320 million, while Cisco Webex has 205 million.
Consider: Maximum Meeting Participants (Free Plan)
Maximum Meeting Participants (Free Plan): Microsoft Teams has 100 participants, 60 minutes, while Cisco Webex has 300 participants, 40 minutes.
Native Video Resolution (HD): Microsoft Teams has 720p30fps, while Cisco Webex has 1080p60fps.
Office 365 Integration: Microsoft Teams has Native, seamless calendar sync, while Cisco Webex has Third-party plugins only.
Starting Price (Paid Plans): Microsoft Teams has $6/user/month, while Cisco Webex has $9.99/user/month.
Consider: Enterprise Security Certifications
Enterprise Security Certifications: Microsoft Teams has SOC 2, FedRAMP, HIPAA, GDPR, while Cisco Webex has SOC 2, FedRAMP, HIPAA, GDPR.
Consider: Mobile App Rating (Google Play)
Mobile App Rating (Google Play): Microsoft Teams has 4.2 stars (2.4M reviews), while Cisco Webex has 4.1 stars (1.8M reviews).