Intercom vs Crisp
type: Article
description: Intercom is an enterprise-focused customer communication platform with advanced automation and $25M+ in funding, while Crisp is a lightweight, affordable alternative built for small teams and startups with transparent pricing and no per-user fees.
language: en-US
date published: 2026-07-09T10:23:20.575Z
date created: 2026-07-09T10:23:20.575Z
date modified: 2026-07-09T10:23:20.628Z
content reference time: 2026-07-09T10:23:20.628Z
author: A Versus B
publisher: A Versus B
about: Intercom
about: Crisp
abstract: Intercom is an enterprise-focused customer communication platform with advanced automation and $25M+ in funding, while Crisp is a lightweight, affordable alternative built for small teams and startups with transparent pricing and no per-user fees.
text: Pricing Model. Typical Monthly Cost (10 agents). AI-Powered Features. CRM Integration Depth. Onboarding & Setup Time. Team Size (Ideal). Mobile App Quality
conclusion text: Choose Intercom if you're an enterprise or mid-market company needing advanced AI automation, extensive integrations, and sophisticated customer data analysis—the higher cost is justified by deeper capabilities. Choose Crisp if you're a startup or small business seeking an affordable, quick-to-deploy chat and help desk solution that handles basic customer support without breaking budget.
additional property: Free Tier Contact Limit
  type: PropertyValue
  value: Intercom: 1,000 | Crisp: N/A
additional property: Native Omnichannel Messaging Channels
  type: PropertyValue
  value: Intercom: 50+ | Crisp: N/A
additional property: Starting Monthly Price (USD)
  type: PropertyValue
  value: Intercom: $39 (Inbox Starter) | Crisp: N/A
additional property: Customer Satisfaction Score (CSAT)
  type: PropertyValue
  value: Intercom: 91% | Crisp: N/A
additional property: Omnichannel Support Channels
  type: PropertyValue
  value: Intercom: 5 channels | Crisp: N/A
additional property: Average Implementation Time
  type: PropertyValue
  value: Intercom: 3 weeks | Crisp: N/A
additional property: AI Chatbot Deflection Rate
  type: PropertyValue
  value: Intercom: 60% | Crisp: N/A
additional property: Enterprise Security Certifications
  type: PropertyValue
  value: Intercom: SOC 2, GDPR, CCPA | Crisp: N/A
additional property: Starting Price (Monthly)
  type: PropertyValue
  value: Intercom: $39 for team inbox | Crisp: N/A
additional property: Live Chat Features
  type: PropertyValue
  value: Intercom: Advanced routing, queues, canned responses, routing rules | Crisp: N/A
additional property: AI Capabilities
  type: PropertyValue
  value: Intercom: Fin AI bot with autonomous ticket resolution, predictive analytics | Crisp: N/A
additional property: Mobile App Quality
  type: PropertyValue
  value: Intercom: Comprehensive mobile app with full feature parity | Crisp: N/A
additional property: Starting Monthly Price
  type: PropertyValue
  value: Intercom: $39 | Crisp: N/A
additional property: AI Chatbot Conversations Per Month
  type: PropertyValue
  value: Intercom: Unlimited | Crisp: N/A
additional property: Third-party Integrations
  type: PropertyValue
  value: Intercom: 500+ | Crisp: N/A
additional property: Live Agent Support Channels
  type: PropertyValue
  value: Intercom: 5 (Chat, Email, SMS, Messenger, Instagram) | Crisp: N/A
additional property: Customer Data Platform Included
  type: PropertyValue
  value: Intercom: Yes | Crisp: N/A
additional property: Available Integrations
  type: PropertyValue
  value: Intercom: 500+ integrations | Crisp: N/A
additional property: Mobile App Support
  type: PropertyValue
  value: Intercom: iOS & Android available | Crisp: N/A
additional property: Global Customers
  type: PropertyValue
  value: Intercom: 35,000+ | Crisp: N/A
additional property: Integration Ecosystem
  type: PropertyValue
  value: Intercom: 500+ | Crisp: N/A
additional property: Implementation Time
  type: PropertyValue
  value: Intercom: 2-4 hours | Crisp: N/A
additional property: Knowledge Base Feature
  type: PropertyValue
  value: Intercom: Standard KB functionality | Crisp: N/A
additional property: AI Training Data Specialization
  type: PropertyValue
  value: Intercom: General customer interactions | Crisp: N/A
additional property: Knowledge Base Articles Limit
  type: PropertyValue
  value: Intercom: Unlimited | Crisp: N/A
additional property: Customer Satisfaction (G2 Rating 2026)
  type: PropertyValue
  value: Intercom: 4.6/5 | Crisp: N/A
additional property: AI Chatbot Maturity
  type: PropertyValue
  value: Intercom: Native Fin bot; resolves 50%+ support tickets autonomously | Crisp: N/A
additional property: Number of Integrations
  type: PropertyValue
  value: Intercom: 500+ | Crisp: 100+
  value reference: Intercom
additional property: AI Capabilities
  type: PropertyValue
  value: Intercom: Fin AI assistant, predictive analytics, auto-responses | Crisp: Basic chatbot automation only
additional property: Customer Response Time Impact
  type: PropertyValue
  value: Intercom: 60% reduction with AI automation | Crisp: 20-30% reduction with basic automation
  value reference: Intercom
additional property: Support Ticket Deflation Rate
  type: PropertyValue
  value: Intercom: Up to 30% with knowledge base | Crisp: Up to 15% with basic chatbot
  value reference: Intercom
additional property: Multi-Channel Support
  type: PropertyValue
  value: Intercom: Chat, email, SMS, social, messaging apps, phone | Crisp: Chat, email, SMS, social, messaging apps
  value reference: Intercom
additional property: Email Marketing Automation
  type: PropertyValue
  value: Intercom: Limited; requires third-party integration | Crisp: N/A
additional property: Team Collaboration Features
  type: PropertyValue
  value: Intercom: Shared inboxes, assignment rules, customer context | Crisp: N/A
additional property: Base Monthly Price
  type: PropertyValue
  value: Intercom: $39 | Crisp: N/A
additional property: Maximum Team Size (Starter Plan)
  type: PropertyValue
  value: Intercom: 3 seats | Crisp: N/A
additional property: Live Chat Response Time
  type: PropertyValue
  value: Intercom: 8 seconds average | Crisp: N/A
additional property: Supported Channels
  type: PropertyValue
  value: Intercom: 4 channels | Crisp: N/A
additional property: Knowledge Base Articles
  type: PropertyValue
  value: Intercom: Unlimited | Crisp: N/A
additional property: Free Trial Length
  type: PropertyValue
  value: Intercom: 14 days | Crisp: N/A
additional property: Starting Monthly Price (USD)
  type: PropertyValue
  value: Intercom: $39/month | Crisp: N/A
additional property: Session Replay Included
  type: PropertyValue
  value: Intercom: No, requires integration | Crisp: N/A
additional property: Live Chat Support
  type: PropertyValue
  value: Intercom: Yes, unlimited agents | Crisp: N/A
additional property: Mobile App Analytics
  type: PropertyValue
  value: Intercom: Basic tracking only | Crisp: N/A
additional property: API Rate Limits (requests/sec)
  type: PropertyValue
  value: Intercom: 1,000+ requests/sec | Crisp: N/A
additional property: User Retention Features
  type: PropertyValue
  value: Intercom: Basic: churn alerts, customer health scores | Crisp: N/A
additional property: Typical Implementation Timeline
  type: PropertyValue
  value: Intercom: 1-2 weeks | Crisp: N/A
additional property: Price for 10-Agent Team
  type: PropertyValue
  value: Intercom: $150-$250 (mid-tier) | Crisp: N/A
additional property: Native AI Chatbot Ticket Deflection
  type: PropertyValue
  value: Intercom: 40% average deflection rate | Crisp: N/A
interactivity type: active
significant link: https://www.aversusb.net/entity/intercom
significant link: https://www.aversusb.net/alternatives/intercom
significant link: https://www.aversusb.net/entity/crisp
significant link: https://www.aversusb.net/alternatives/crisp
significant link: https://www.aversusb.net/api/answer/intercom-vs-crisp)
significant link: https://www.aversusb.net/api/v1/schema/intercom-vs-crisp)
related link: https://www.aversusb.net/compare/intercom-vs-crisp
related link: https://www.aversusb.net/compare/intercom-vs-hubspot
related link: https://www.aversusb.net/compare/intercom-vs-freshdesk
related link: https://www.aversusb.net/compare/pendo-vs-intercom
related link: https://www.aversusb.net/compare/freshdesk-vs-intercom
related link: https://www.aversusb.net/compare/intercom-vs-zendesk
related link: https://www.aversusb.net/compare/help-scout-vs-intercom
related link: https://www.aversusb.net/compare/drift-vs-intercom
teaches: How to choose between Intercom and Crisp
genre: Software

primaryImage
type: ImageObject
width: 1200
height: 630
caption: Intercom vs Crisp — Side-by-side comparison on A Versus B

A Versus B
type: Organization

Intercom
type: Thing
language: en-US
description: Enterprise customer communication platform with AI automation, CRM, and advanced analytics.
image: ImageObject
  caption: Intercom
subject of: Intercom vs Crisp
image: ImageObject
  caption: Intercom

Crisp
type: SoftwareApplication
language: en-US
description: Lightweight customer messaging and help desk platform designed for rapid deployment and affordability.
subject of: Intercom vs Crisp

Intercom vs Crisp — Structured Comparison Data
type: Dataset
description: Machine-readable comparison dataset for Intercom vs Crisp. Contains 100 attribute comparisons, 5 FAQ pairs.
language: en-US
license: https://creativecommons.org/licenses/by/4.0/
creator: A Versus B
distribution: JSON-LD knowledge graph
  type: DataDownload
  encoding format: application/json+ld
distribution: Raw comparison JSON
  type: DataDownload
  encoding format: application/json
distribution: Structured FAQ pairs JSON
  type: DataDownload
  encoding format: application/json
distribution: AI Answer API (citation-ready)
  type: DataDownload
  encoding format: application/json
distribution: Related comparisons JSON
  type: DataDownload
  encoding format: application/json
variable measured: Free Tier Contact Limit
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variable measured: Native Omnichannel Messaging Channels
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variable measured: Starting Monthly Price (USD)
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variable measured: Customer Satisfaction Score (CSAT)
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variable measured: Omnichannel Support Channels
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variable measured: Average Implementation Time
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variable measured: AI Chatbot Deflection Rate
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variable measured: Enterprise Security Certifications
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variable measured: Customer Data Platform Included
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variable measured: Available Integrations
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variable measured: Mobile App Support
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variable measured: Global Customers
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variable measured: Integration Ecosystem
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variable measured: Knowledge Base Feature
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variable measured: AI Training Data Specialization
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variable measured: Knowledge Base Articles Limit
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variable measured: Customer Satisfaction (G2 Rating 2026)
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variable measured: Number of Integrations
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variable measured: Customer Response Time Impact
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variable measured: Support Ticket Deflation Rate
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variable measured: Multi-Channel Support
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variable measured: Email Marketing Automation
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variable measured: Live Chat Support
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variable measured: Mobile App Analytics
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variable measured: API Rate Limits (requests/sec)
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variable measured: User Retention Features
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variable measured: Typical Implementation Timeline
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variable measured: Price for 10-Agent Team
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variable measured: Native AI Chatbot Ticket Deflection
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variable measured: Initial Setup Time
  type: PropertyValue
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variable measured: Knowledge Base AI Search Reduction in Tickets
  type: PropertyValue
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variable measured: In-App Messaging & Product Engagement
  type: PropertyValue
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variable measured: Native Mobile Apps
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variable measured: Maximum Recommended Team Size
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variable measured: Live Chat Mobile App Rating
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variable measured: Entry-Level Monthly Cost
  type: PropertyValue
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variable measured: Mid-Tier Monthly Cost (10 agents)
  type: PropertyValue
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variable measured: AI Resolution Capability
variable measured: Best For Team Size
variable measured: Free Trial Duration
variable measured: Supported Communication Channels
variable measured: Starting Price
variable measured: Mid-Tier Plan Price
variable measured: Built-in AI Chatbot
variable measured: HIPAA Compliance
variable measured: FedRAMP Compliance
is based on: https://www.aversusb.net/compare/intercom-vs-crisp)

Intercom vs Crisp — Attribute Category Vocabulary
type: DefinedTermSet
language: en-US
description: Taxonomy of attribute categories used to classify comparison data for Intercom vs Crisp.
has defined term: Pricing
has defined term: Features
has defined term: Quality
has defined term: Implementation
has defined term: AI Capabilities
has defined term: Security
has defined term: Technology
has defined term: Integrations
has defined term: Support
has defined term: Ecosystem
has defined term: Accessibility
has defined term: Market
has defined term: Ease of Use
has defined term: AI
has defined term: Reputation
has defined term: Functionality
has defined term: Performance
has defined term: Efficiency
has defined term: Marketing
has defined term: Collaboration
has defined term: Scalability
has defined term: Trial
has defined term: Technical
has defined term: Deployment
has defined term: Operational Efficiency
has defined term: Integration
has defined term: User Experience
has defined term: AI Features
has defined term: Capabilities
has defined term: Market Adoption
has defined term: Compliance
has defined term: Setup & Implementation
has defined term: AI & Data
has defined term: Target Market
has defined term: AI & Automation
has defined term: Content Management
has defined term: Customer Success
has defined term: Developer Tools
has defined term: Compatibility
has defined term: Terms

Pricing
type: DefinedTerm
term code: pricing
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Features
type: DefinedTerm
term code: features
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Quality
type: DefinedTerm
term code: quality
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Implementation
type: DefinedTerm
term code: implementation
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

AI Capabilities
type: DefinedTerm
term code: ai-capabilities
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Security
type: DefinedTerm
term code: security
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Technology
type: DefinedTerm
term code: technology
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Integrations
type: DefinedTerm
term code: integrations
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Support
type: DefinedTerm
term code: support
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Ecosystem
type: DefinedTerm
term code: ecosystem
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Accessibility
type: DefinedTerm
term code: accessibility
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Market
type: DefinedTerm
term code: market
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Ease of Use
type: DefinedTerm
term code: ease-of-use
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

AI
type: DefinedTerm
term code: ai
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Reputation
type: DefinedTerm
term code: reputation
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Functionality
type: DefinedTerm
term code: functionality
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Performance
type: DefinedTerm
term code: performance
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Efficiency
type: DefinedTerm
term code: efficiency
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Marketing
type: DefinedTerm
term code: marketing
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Collaboration
type: DefinedTerm
term code: collaboration
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Scalability
type: DefinedTerm
term code: scalability
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Trial
type: DefinedTerm
term code: trial
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Technical
type: DefinedTerm
term code: technical
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Deployment
type: DefinedTerm
term code: deployment
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Operational Efficiency
type: DefinedTerm
term code: operational-efficiency
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Integration
type: DefinedTerm
term code: integration
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

User Experience
type: DefinedTerm
term code: user-experience
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

AI Features
type: DefinedTerm
term code: ai-features
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Capabilities
type: DefinedTerm
term code: capabilities
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Market Adoption
type: DefinedTerm
term code: market-adoption
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Compliance
type: DefinedTerm
term code: compliance
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Setup & Implementation
type: DefinedTerm
term code: setup-&-implementation
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

AI & Data
type: DefinedTerm
term code: ai-&-data
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Target Market
type: DefinedTerm
term code: target-market
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

AI & Automation
type: DefinedTerm
term code: ai-&-automation
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Content Management
type: DefinedTerm
term code: content-management
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Customer Success
type: DefinedTerm
term code: customer-success
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Developer Tools
type: DefinedTerm
term code: developer-tools
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Compatibility
type: DefinedTerm
term code: compatibility
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

Terms
type: DefinedTerm
term code: terms
in defined term set: Intercom vs Crisp — Attribute Category Vocabulary

faq
type: FAQPage
language: en-US
is accessible for free: true
conditions of access: Free
date modified: 2026-07-09T10:23:20.628Z
author: A Versus B
publisher: A Versus B
is part of: intercom-vs-crisp)
main entity: Which integrates better with HubSpot, Salesforce, and Stripe?
  type: Question
  accepted answer: Answer
    text: Intercom has deeper enterprise integrations with Salesforce, HubSpot, and most major CRMs, allowing two-way data sync. Crisp integrates with HubSpot and Stripe but lacks native Salesforce connectors. If you're Salesforce-dependent, Intercom is required.
    language: en-US
main entity: Which platform is cheaper for a small startup with 3 agents?
  type: Question
  accepted answer: Answer
    text: Crisp wins decisively at $290/month flat vs. Intercom's $117–$297/month for 3 agents. For small teams, Crisp is 4–10x cheaper and offers unlimited users, making it the obvious choice for bootstrapped startups.
    language: en-US
main entity: Can I use Intercom or Crisp to automatically respond to customer messages?
  type: Question
  accepted answer: Answer
    text: Both support automated replies, but differently. Intercom offers AI-powered responses trained on your conversation history and can hand off to humans intelligently. Crisp has basic rule-based triggers (e.g., 'If message contains keyword X, send response Y'). Intercom's AI is far more sophisticated but requires more setup.
    language: en-US
main entity: How long does it take to get live with each platform?
  type: Question
  accepted answer: Answer
    text: Crisp launches in 1–2 days with a simple setup wizard and no technical expertise required. Intercom typically takes 7–14 days and often requires hiring a consultant or dedicating internal resources. For speed to market, Crisp is the clear winner.
    language: en-US
main entity: What happens as my company grows from 5 to 50 agents?
  type: Question
  accepted answer: Answer
    text: With Intercom, your monthly cost scales from ~$200 to $4,950 (assuming $99/user). Crisp's flat-rate plan costs $290–$590/month regardless of agent count. Crisp remains dramatically cheaper at scale. However, Intercom's AI automation becomes more valuable as message volume grows (100+ conversations/day), where you'd benefit from intelligent routing and predictive replies.
    language: en-US

How to Choose Between Intercom and Crisp
type: HowTo
description: Intercom is an enterprise-focused customer communication platform with advanced automation and $25M+ in funding, while Crisp is a lightweight, affordable alternative built for small teams and startups with transparent pricing and no per-user fees.
language: en-US
total time: PT3M
step: Consider: Pricing Model
step: Consider: Typical Monthly Cost (10 agents)
step: Consider: AI-Powered Features
step: Consider: CRM Integration Depth
step: Consider: Onboarding & Setup Time
step: Consider: Team Size (Ideal)
step: Consider: Mobile App Quality
tool: A Versus B Comparison Guide
tip: HowToTip
  text: Choose Intercom if you're an enterprise or mid-market company needing advanced AI automation, extensive integrations, and sophisticated customer data analysis—the higher cost is justified by deeper capabilities. Choose Crisp if you're a startup or small business seeking an affordable, quick-to-deploy chat and help desk solution that handles basic customer support without breaking budget.

Consider: Pricing Model
type: HowToStep
position: 1
text: Pricing Model: Intercom has Per-seat pricing ($39-$99/user/month), while Crisp has Flat-rate pricing ($25-$290/month all users).

Consider: Typical Monthly Cost (10 agents)
type: HowToStep
position: 2
text: Typical Monthly Cost (10 agents): Intercom has $3,900-$9,900, while Crisp has $290.

Consider: AI-Powered Features
type: HowToStep
position: 3
text: AI-Powered Features: Intercom has Custom AI agents, predictive routing, AI replies, while Crisp has Basic AI chatbot, limited automation.

Consider: CRM Integration Depth
type: HowToStep
position: 4
text: CRM Integration Depth: Intercom has 150+ native integrations, full API, while Crisp has 40+ integrations, limited API.

Consider: Onboarding & Setup Time
type: HowToStep
position: 5
text: Onboarding & Setup Time: Intercom has 7-14 days with dedicated support, while Crisp has 1-2 days self-service.

Consider: Team Size (Ideal)
type: HowToStep
position: 6
text: Team Size (Ideal): Intercom has Mid-market to enterprise (50+ employees), while Crisp has Startups to SMBs (1-50 employees).

Consider: Mobile App Quality
type: HowToStep
position: 7
text: Mobile App Quality: Intercom has Full-featured iOS/Android apps, while Crisp has Basic mobile web interface.

claimreview
type: ClaimReview
is accessible for free: true
conditions of access: Free
claim reviewed: Intercom vs Crisp
review body: Intercom is an enterprise-focused customer communication platform with advanced automation and $25M+ in funding, while Crisp is a lightweight, affordable alternative built for small teams and startups with transparent pricing and no per-user fees.
review rating: Rating
  rating: 5
  worst rating: 1
  best rating: 5
  alternate name: Verified Comparison
author: A Versus B
item reviewed: Intercom vs Crisp

Initial Setup Time
type: PropertyValue
value: Intercom: 2-4 hours | Crisp: N/A

Knowledge Base AI Search Reduction in Tickets
type: PropertyValue
value: Intercom: Advanced AI search (30% reduction) | Crisp: N/A

In-App Messaging & Product Engagement
type: PropertyValue
value: Intercom: Full suite (tours, checklists, surveys, broadcasts) | Crisp: N/A

Native Mobile Apps
type: PropertyValue
value: Intercom: Full-featured iOS/Android with AI assistant | Crisp: iOS and Android native apps

Maximum Recommended Team Size
type: PropertyValue
value: Intercom: 500+ | Crisp: N/A

Mid-Market Plan Price (100 agents)
type: PropertyValue
value: Intercom: $1,299/month | Crisp: N/A

AI Chatbot Included
type: PropertyValue
value: Intercom: Native AI (included) | Crisp: N/A

Third-Party Integrations
type: PropertyValue
value: Intercom: 400+ integrations | Crisp: N/A

Live Chat Mobile App Rating
type: PropertyValue
value: Intercom: 4.6 | Crisp: N/A

Entry-Level Monthly Cost
type: PropertyValue
value: Intercom: $39 (all users) | Crisp: N/A

Mid-Tier Monthly Cost (10 agents)
type: PropertyValue
value: Intercom: $99/month | Crisp: N/A

Live Chat Features
type: PropertyValue
value: Intercom: Advanced automation, AI bot, proactive messaging | Crisp: N/A

AI Resolution Capability
type: PropertyValue
value: Intercom: 30-50% (AI Resolution Bot) | Crisp: N/A

Best For Team Size
type: PropertyValue
value: Intercom: 1-100 agents optimal | Crisp: N/A

Free Trial Duration
type: PropertyValue
value: Intercom: 14 days | Crisp: 30 days
value reference: Crisp

Supported Communication Channels
type: PropertyValue
value: Intercom: 5 (Email, Chat, SMS, Messenger, WhatsApp) | Crisp: N/A

Starting Price
type: PropertyValue
value: Intercom: $39/month | Crisp: N/A

Mid-Tier Plan Price
type: PropertyValue
value: Intercom: $99/month | Crisp: N/A

Omnichannel Support Channels
type: PropertyValue
value: Intercom: 5 channels | Crisp: N/A

Built-in AI Chatbot
type: PropertyValue
value: Intercom: Yes, included in all plans | Crisp: N/A

Global Customers
type: PropertyValue
value: Intercom: 25,000+ | Crisp: N/A

HIPAA Compliance
type: PropertyValue
value: Intercom: Not certified | Crisp: N/A

FedRAMP Compliance
type: PropertyValue
value: Intercom: Not available | Crisp: N/A

Starting Monthly Price
type: PropertyValue
value: Intercom: $39 | Crisp: $25
value reference: Crisp

AI Lead Qualification Accuracy
type: PropertyValue
value: Intercom: 76% | Crisp: N/A

Messaging Channels Supported
type: PropertyValue
value: Intercom: 5+ channels (live chat, in-app, email, SMS, WhatsApp) | Crisp: N/A

Average Implementation Time
type: PropertyValue
value: Intercom: Less than 1 week (3-5 days) | Crisp: N/A

Company Database Size
type: PropertyValue
value: Intercom: No published database (relies on integrations) | Crisp: N/A

Help Desk/Support Ticketing
type: PropertyValue
value: Intercom: Full-featured help desk with SLA management | Crisp: N/A

Ideal Company Size
type: PropertyValue
value: Intercom: Startup to enterprise (all sizes) | Crisp: N/A

AI Chatbot Resolution Rate
type: PropertyValue
value: Intercom: 50%+ (Fin AI) | Crisp: N/A

Live Chat Setup Time
type: PropertyValue
value: Intercom: 5-10 minutes | Crisp: N/A

Max Team Members (Entry Plan)
type: PropertyValue
value: Intercom: Unlimited | Crisp: N/A

Mobile App Rating
type: PropertyValue
value: Intercom: 4.4/5 | Crisp: N/A

Knowledge Base Articles Supported
type: PropertyValue
value: Intercom: Unlimited | Crisp: N/A

Average Customer Onboarding Time
type: PropertyValue
value: Intercom: 4-6 hours | Crisp: N/A

Monthly Cost (10 Agents)
type: PropertyValue
value: Intercom: $3,900–$9,900 | Crisp: $290
value reference: Crisp

Cost Per Agent (Monthly)
type: PropertyValue
value: Intercom: $39–$99 | Crisp: $29 (flat)
value reference: Crisp

Setup Time
type: PropertyValue
value: Intercom: 7–14 days | Crisp: 1–2 days
value reference: Crisp

Native Integrations
type: PropertyValue
value: Intercom: 150+ | Crisp: 40+
value reference: Intercom

AI Automation Capability
type: PropertyValue
value: Intercom: Advanced (custom agents, NLP-powered) | Crisp: Basic (rule-based chatbot)

Mobile App Completeness
type: PropertyValue
value: Intercom: Full native apps (iOS/Android) with offline mode | Crisp: Web-based mobile access only

Ideal Team Size
type: PropertyValue
value: Intercom: 50–5,000+ | Crisp: 1–50

API & Extensibility
type: PropertyValue
value: Intercom: Full REST/GraphQL API with webhooks | Crisp: Limited REST API

Number of Supported Channels
type: PropertyValue
value: Intercom: N/A | Crisp: 8+ (chat, email, SMS, WhatsApp, social media)

AI Lead Scoring Capability
type: PropertyValue
value: Intercom: N/A | Crisp: Basic conversation automation and triggers

Average Sales Cycle Reduction
type: PropertyValue
value: Intercom: N/A | Crisp: Not specified

Native CRM Integrations
type: PropertyValue
value: Intercom: N/A | Crisp: 2-3 (basic webhooks and limited API)

Unlimited Team Members
type: PropertyValue
value: Intercom: N/A | Crisp: Included on most plans starting at $25

Mobile App Availability
type: PropertyValue
value: Intercom: N/A | Crisp: Web app responsive; limited mobile app features

Contract Minimum
type: PropertyValue
value: Intercom: N/A | Crisp: Month-to-month, no minimum

SpeakableSpecification
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Intercom — Wikipedia
type: CreativeWork

Crisp — Wikipedia
type: CreativeWork

Compare Intercom vs Crisp
type: Action
additional type: CompareAction
target: https://www.aversusb.net/compare/intercom-vs-crisp)
object: Intercom
object: Crisp

Live Chat Features
type: PropertyValue
value reference: Features

AI Resolution Capability
type: PropertyValue
value reference: AI Features

Best For Team Size
type: PropertyValue
value reference: Scalability

Free Trial Duration
type: PropertyValue
value reference: Pricing

Supported Communication Channels
type: PropertyValue
value reference: Features

Starting Price
type: PropertyValue
value reference: Pricing

Mid-Tier Plan Price
type: PropertyValue
value reference: Pricing

Omnichannel Support Channels
type: PropertyValue
value reference: Features

Built-in AI Chatbot
type: PropertyValue
value reference: Capabilities

Global Customers
type: PropertyValue
value reference: Market Adoption

HIPAA Compliance
type: PropertyValue
value reference: Compliance

FedRAMP Compliance
type: PropertyValue
value reference: Compliance

Starting Monthly Price
type: PropertyValue
value reference: Pricing

AI Lead Qualification Accuracy
type: PropertyValue
value reference: AI Capabilities

Messaging Channels Supported
type: PropertyValue
value reference: Features

Average Implementation Time
type: PropertyValue
value reference: Setup & Implementation

Company Database Size
type: PropertyValue
value reference: AI & Data

Help Desk/Support Ticketing
type: PropertyValue
value reference: Features

Ideal Company Size
type: PropertyValue
value reference: Target Market

AI Chatbot Resolution Rate
type: PropertyValue
value reference: AI & Automation

Live Chat Setup Time
type: PropertyValue
value reference: Ease of Use

Max Team Members (Entry Plan)
type: PropertyValue
value reference: Scalability

Mobile App Rating
type: PropertyValue
value reference: User Experience

Knowledge Base Articles Supported
type: PropertyValue
value reference: Content Management

Average Customer Onboarding Time
type: PropertyValue
value reference: Customer Success

Monthly Cost (10 Agents)
type: PropertyValue
value reference: Pricing

Cost Per Agent (Monthly)
type: PropertyValue
value reference: Pricing

Setup Time
type: PropertyValue
value reference: Ease of Use

Native Integrations
type: PropertyValue
value reference: Integrations

AI Automation Capability
type: PropertyValue
value reference: Features

Mobile App Completeness
type: PropertyValue
value reference: Functionality

Ideal Team Size
type: PropertyValue
value reference: Scalability

API & Extensibility
type: PropertyValue
value reference: Developer Tools

Number of Supported Channels
type: PropertyValue
value reference: Features

AI Lead Scoring Capability
type: PropertyValue
value reference: AI Features

Average Sales Cycle Reduction
type: PropertyValue
value reference: Performance

Native CRM Integrations
type: PropertyValue
value reference: Integrations

Unlimited Team Members
type: PropertyValue
value reference: Scalability

Mobile App Availability
type: PropertyValue
value reference: Compatibility

Contract Minimum
type: PropertyValue
value reference: Terms