Hotjar excels in heatmapping and session recording with broader analytics capabilities, while Lucky Orange offers more affordable pricing and stronger conversion optimization features. Hotjar dominates the market with 900k+ users, but Lucky Orange provides better value for small-to-mid-size businesses prioritizing ROI tracking.
Hotjar vs Lucky Orange — Side-by-side comparison on A Versus B
Comprehensive user behavior analytics platform with heatmaps, session recording, and feedback tools.
Conversion optimization platform focused on session recording, heatmaps, and funnel analysis.
Monthly Pricing (Starter Plan). Market Users. Session Recording Limit (Free Plan). Conversion Funnel Analysis. Heatmap Types Offered. API & Custom Integrations. Customer Satisfaction Rating
Choose Hotjar if you need enterprise-grade heatmapping, comprehensive user behavior analytics, and industry-leading adoption across 900k+ companies. Choose Lucky Orange if you're a small-to-mid-size business prioritizing conversion optimization, detailed funnel analysis, and cost-effectiveness with superior conversion tracking features.
Hotjar: Click, scroll, move, and attention maps | Lucky Orange: N/A
Hotjar: Standard with basic filtering | Lucky Orange: N/A
Hotjar: Yes, native functionality | Lucky Orange: N/A
Hotjar: 12 months standard | Lucky Orange: N/A
Hotjar: 200+ integrations | Lucky Orange: N/A
Hotjar: Limited enterprise tier | Lucky Orange: N/A
Hotjar: SOC2, GDPR, CCPA | Lucky Orange: N/A
Hotjar: $39-$99+ (depending on plan) | Lucky Orange: N/A
Hotjar: 100-500+ (plan dependent) | Lucky Orange: N/A
Hotjar: ~50KB (moderate impact) | Lucky Orange: N/A
Hotjar: 5 (click, scroll, move, attention, rage) | Lucky Orange: N/A
Hotjar: $199 (Hotjar Basic+) | Lucky Orange: N/A
Hotjar: Not included | Lucky Orange: N/A
Hotjar: Not available | Lucky Orange: N/A
Hotjar: 90 days (standard) | Lucky Orange: 90 days
Hotjar: Yes, native widgets | Lucky Orange: N/A
Hotjar: 4.4 (1,200+ reviews) | Lucky Orange: N/A
Hotjar: 35,000 sessions | Lucky Orange: 100,000 pageviews
Hotjar: 35 days on free tier | Lucky Orange: N/A
Hotjar: Limited by plan | Lucky Orange: N/A
Learning Curve (Beginner-Friendly Rating)
Hotjar: 8/10 (visual insights) | Lucky Orange: N/A
Hotjar: $0 (free tier available) | Lucky Orange: N/A
Hotjar: 100 sessions/month | Lucky Orange: N/A
Hotjar: Yes (included) | Lucky Orange: N/A
Hotjar: 4 types (scroll, click, move, attention) | Lucky Orange: N/A
Hotjar: Yes (custom segments, user profiles) | Lucky Orange: N/A
Hotjar: 10-15 minutes | Lucky Orange: N/A
Session Recordings Per Month (Basic Plan)
Hotjar: All plans included | Lucky Orange: N/A
Hotjar: Manual setup required | Lucky Orange: N/A
Hotjar: Basic funnel builder | Lucky Orange: N/A
Hotjar: Sampling applied on lower plans | Lucky Orange: N/A
Hotjar: Free tier, paid from $39/month | Lucky Orange: N/A
Hotjar: 50+ metrics with custom reports | Lucky Orange: N/A
Hotjar: 2,500 sessions/month | Lucky Orange: N/A
Hotjar: Yes - for session recording and cookies | Lucky Orange: N/A
Hotjar: Compliant with consent management required | Lucky Orange: N/A
Hotjar: ~56 KB with session recording | Lucky Orange: N/A
Hotjar: Available on all plans | Lucky Orange: N/A
Hotjar: Limited (Zapier, webhooks only) | Lucky Orange: 50+ native integrations
Hotjar: 30 days (standard) | Lucky Orange: 365 days (paid plans)
Hotjar: Attention maps, AI clustering, scroll/click/mouse tracking, element-specific filtering | Lucky Orange: Basic scroll and click maps
Hotjar: Field-level dropout tracking only | Lucky Orange: Keystroke detection, auto-error identification, friction scoring, element-level analysis
Hotjar: Limited customization, basic conditional logic | Lucky Orange: Conditional branching, skip patterns, advanced targeting logic
Hotjar: Yes—detailed step-by-step drop-off analysis | Lucky Orange: Limited funnel tracking, no detailed drop-off analysis
Hotjar: 50 tracked elements | Lucky Orange: N/A
Hotjar: Included in all plans | Lucky Orange: N/A
Hotjar: 5 stages max | Lucky Orange: N/A
Hotjar: 500 recordings | Lucky Orange: N/A
Hotjar: $39/month | Lucky Orange: $99-$299
Hotjar: $39/month | Lucky Orange: $19/month
Hotjar: 100 recordings | Lucky Orange: N/A
Hotjar: 5,000 sessions | Lucky Orange: N/A
Hotjar: Included (3 heatmap types) | Lucky Orange: N/A
Hotjar: Included (100+ recordings/month free) | Lucky Orange: N/A
Hotjar: No (SaaS only) | Lucky Orange: N/A
Hotjar: Partial (requires consent tools) | Lucky Orange: N/A
Hotjar: Limited customization | Lucky Orange: N/A
Hotjar: Yes (native) | Lucky Orange: N/A
Hotjar: 3 (SOC 2, GDPR, CCPA) | Lucky Orange: N/A
Hotjar: Limited by plan tier | Lucky Orange: N/A
Hotjar: Unlimited recordings | Lucky Orange: N/A
Hotjar: 15-30 minutes (self-service) | Lucky Orange: N/A
Hotjar: 100 million+ | Lucky Orange: N/A
Hotjar: 100 sessions/month | Lucky Orange: 25 sessions/month
Hotjar: 900,000+ users | Lucky Orange: 100,000+ users
Hotjar: 4.6/5 (5,200+ reviews) | Lucky Orange: 4.7/5 (980+ reviews)
Hotjar: 5 types (click, move, scroll, attention, device) | Lucky Orange: 3 types (click, scroll, mouse tracking)
Hotjar: Basic funnel tracking | Lucky Orange: Advanced with revenue attribution
Hotjar: Baseline comparison | Lucky Orange: 51% cheaper than Hotjar starter
Hotjar: N/A | Lucky Orange: $1,788-$3,588
Hotjar: N/A | Lucky Orange: 15+ fields tracked
Hotjar: N/A | Lucky Orange: Unlimited steps
Hotjar: N/A | Lucky Orange: 2-4 (dedicated)
How to choose between Hotjar and Lucky Orange
Hotjar vs Lucky Orange — Structured Comparison Data
Machine-readable comparison dataset for Hotjar vs Lucky Orange. Contains 116 attribute comparisons, 5 FAQ pairs.
Hotjar vs Lucky Orange — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for Hotjar vs Lucky Orange.
Which platform is better for small e-commerce stores?
Lucky Orange is the better choice for small e-commerce stores due to its $19/month starting price (51% cheaper), native Shopify and WooCommerce integrations, and advanced funnel analysis with revenue tracking. Hotjar's higher cost and basic conversion funnel features make it less cost-effective for smaller budgets, though it offers more comprehensive heatmap types.
Yes, both platforms use standard web tracking codes and can coexist on the same site. However, running both simultaneously increases your tracking costs and may provide redundant data, so it's not recommended unless you have specific needs that one platform alone cannot meet.
Which has better session recording quality?
Hotjar offers 100 sessions/month on the free plan compared to Lucky Orange's 25, giving you 4x more data to analyze. Both provide pixel-perfect session playback, but Hotjar's larger user base has led to more refinements in privacy-compliant recording (masked fields, privacy zones). Lucky Orange excels at form-level recording analytics.
How do their pricing models compare for growing businesses?
Lucky Orange's starting price is 51% lower ($19 vs $39/month), but both platforms' costs increase with session volume and tracked visitors. Hotjar's higher base price includes more heatmap types and survey features, while Lucky Orange's higher tiers provide better ROI for conversion-focused optimization with advanced funnel analysis.
Which platform has better customer support?
Hotjar has larger community resources with 5,200+ G2 reviews and extensive documentation, though rated 4.6/5 stars. Lucky Orange has slightly higher satisfaction (4.7/5) with fewer but highly-engaged reviews (980+), indicating more personalized support. Both offer email and chat support, with Hotjar providing more comprehensive knowledge base content.
How to Choose Between Hotjar and Lucky Orange
Consider: Monthly Pricing (Starter Plan)
Monthly Pricing (Starter Plan): Hotjar has $39/month, while Lucky Orange has $19/month.
Market Users: Hotjar has 900,000+ active users, while Lucky Orange has 100,000+ active users.
Consider: Session Recording Limit (Free Plan)
Session Recording Limit (Free Plan): Hotjar has 100 sessions/month, while Lucky Orange has 25 sessions/month.
Conversion Funnel Analysis: Hotjar has Basic funnel tracking, while Lucky Orange has Advanced funnel + drop-off insights.
Heatmap Types Offered: Hotjar has 5 types (click, move, scroll, attention, device), while Lucky Orange has 3 types (click, scroll, mouse tracking).
API & Custom Integrations: Hotjar has Limited (Zapier, webhooks), while Lucky Orange has Extensive (50+ native integrations).
Customer Satisfaction Rating: Hotjar has 4.6/5 (G2 - 5,200+ reviews), while Lucky Orange has 4.7/5 (G2 - 980+ reviews).