Expedia vs Hotels.com
type: Article
description: Expedia offers more bundled vacation packages with flights and hotels combined, while Hotels.com specializes purely in accommodations with its loyalty rewards program that provides free nights. Both are major OTAs, but Expedia has wider travel options while Hotels.com focuses on maximizing hotel-specific savings.
language: en-US
date published: 2026-07-08T17:04:42.178Z
date created: 2026-07-08T17:04:42.178Z
date modified: 2026-07-08T17:04:42.213Z
content reference time: 2026-07-08T17:04:42.213Z
author: A Versus B
publisher: A Versus B
about: Expedia
about: Hotels.com
abstract: Expedia offers more bundled vacation packages with flights and hotels combined, while Hotels.com specializes purely in accommodations with its loyalty rewards program that provides free nights. Both are major OTAs, but Expedia has wider travel options while Hotels.com focuses on maximizing hotel-specific savings.
text: Primary Service Focus. Loyalty Rewards Structure. Average Hotel Inventory. Package Deal Discounts. Mobile App Rating (iOS). Price Match Guarantee. Partner Hotel Brands
conclusion text: Choose Expedia if you're booking a complete vacation with flights, hotels, and activities—the bundled discounts can save 30-40% compared to booking separately. Choose Hotels.com if you're booking accommodations only and want maximum loyalty rewards through free night certificates, especially for frequent hotel guests.
additional property: Price Match Guarantee
  type: PropertyValue
  value: Expedia: No | Hotels.com: N/A
additional property: Flight Booking Options
  type: PropertyValue
  value: Expedia: 1000+ airlines (comprehensive) | Hotels.com: N/A
additional property: Package Deal Savings
  type: PropertyValue
  value: Expedia: 15-35% flight+hotel bundles | Hotels.com: N/A
additional property: Mobile App Rating (2026)
  type: PropertyValue
  value: Expedia: 4.3/5 stars | Hotels.com: N/A
additional property: Customer Support Response Time
  type: PropertyValue
  value: Expedia: 4-12 hours average | Hotels.com: N/A
additional property: 2026 Revenue Growth Forecast
  type: PropertyValue
  value: Expedia: 6-9% projected | Hotels.com: N/A
additional property: AI Personalization Features
  type: PropertyValue
  value: Expedia: AI-enhanced pricing & recommendations | Hotels.com: N/A
additional property: Hidden Fees Transparency
  type: PropertyValue
  value: Expedia: Good - occasional hidden charges | Hotels.com: N/A
additional property: Sustainability Initiatives
  type: PropertyValue
  value: Expedia: Carbon offset programs, sustainable stays | Hotels.com: N/A
additional property: Total Properties Listed
  type: PropertyValue
  value: Expedia: 1.5+ million properties | Hotels.com: N/A
additional property: Average Hotel Cancellation Rate
  type: PropertyValue
  value: Expedia: ~18-25% with One Key | Hotels.com: N/A
additional property: Base Loyalty Program Cost
  type: PropertyValue
  value: Expedia: Free entry (paid tiers available) | Hotels.com: N/A
additional property: Monthly Website Visits
  type: PropertyValue
  value: Expedia: ~120 | Hotels.com: N/A
additional property: Price Comparison Coverage
  type: PropertyValue
  value: Expedia: Direct inventory | Hotels.com: N/A
additional property: Direct Booking Capability
  type: PropertyValue
  value: Expedia: Yes (on-platform) | Hotels.com: N/A
additional property: Package Deal Options
  type: PropertyValue
  value: Expedia: Extensive | Hotels.com: N/A
additional property: Mobile App Organization
  type: PropertyValue
  value: Expedia: Comprehensive | Hotels.com: N/A
additional property: Customer Support Availability
  type: PropertyValue
  value: Expedia: 24/7 | Hotels.com: N/A
additional property: Booking Fee Structure
  type: PropertyValue
  value: Expedia: Variable | Hotels.com: N/A
additional property: Cheapest Day Insights
  type: PropertyValue
  value: Expedia: General trends | Hotels.com: N/A
additional property: Monthly Organic Traffic Trend (2026)
  type: PropertyValue
  value: Expedia: Positive sustained growth | Hotels.com: N/A
additional property: Booking Transparency Level
  type: PropertyValue
  value: Expedia: Fully transparent (complete details) | Hotels.com: N/A
additional property: Average Domestic Roundtrip Airfare (Spring 2026)
  type: PropertyValue
  value: Expedia: Market competitive | Hotels.com: N/A
additional property: Global Inventory Scale
  type: PropertyValue
  value: Expedia: Expansive/comprehensive | Hotels.com: N/A
additional property: 2026 Market Research Base
  type: PropertyValue
  value: Expedia: 24,000+ global travelers | Hotels.com: N/A
additional property: Year-over-Year Airfare Change (Spring 2026)
  type: PropertyValue
  value: Expedia: Not specified | Hotels.com: N/A
additional property: User Control During Booking
  type: PropertyValue
  value: Expedia: Full customization available | Hotels.com: N/A
additional property: Ideal Traveler Type (2026)
  type: PropertyValue
  value: Expedia: Flexible control-focused travelers | Hotels.com: N/A
additional property: Price Comparison Coverage
  type: PropertyValue
  value: Expedia: Expedia Group properties + select partners | Hotels.com: N/A
additional property: Hotel-Flight Bundle Discount
  type: PropertyValue
  value: Expedia: 5-15% additional savings on combined bookings | Hotels.com: N/A
additional property: Price Drop Protection
  type: PropertyValue
  value: Expedia: Available on select mobile app bookings | Hotels.com: N/A
additional property: Free Cancellation Window
  type: PropertyValue
  value: Expedia: 24 hours on most bookings | Hotels.com: 24-48 hours on most bookings
  value reference: Hotels.com
additional property: Transparent Flight Details
  type: PropertyValue
  value: Expedia: Hidden details on Express Deal flights | Hotels.com: N/A
additional property: Direct Booking Integration
  type: PropertyValue
  value: Expedia: Direct one-platform checkout (1-2 steps) | Hotels.com: N/A
additional property: Mobile App Real-Time Alerts
  type: PropertyValue
  value: Expedia: Advanced real-time alerts with exclusive app perks | Hotels.com: N/A
additional property: User Preference for Flexible Travel
  type: PropertyValue
  value: Expedia: Preferred by 65% of fixed-plan travelers | Hotels.com: N/A
additional property: Monthly Active Users
  type: PropertyValue
  value: Expedia: Expedia: 380M | Hotels.com: N/A
additional property: Total Reviews/Listings
  type: PropertyValue
  value: Expedia: Expedia: 50M reviews | Hotels.com: N/A
additional property: Mobile App Rating
  type: PropertyValue
  value: Expedia: Expedia: 4.4 | Hotels.com: N/A
additional property: Booking Features
  type: PropertyValue
  value: Expedia: Flights, Hotels, Cars, Activities, Packages | Hotels.com: N/A
additional property: Customer Support Hours
  type: PropertyValue
  value: Expedia: 24/7 phone, chat, email | Hotels.com: N/A
additional property: Average Booking Commission
  type: PropertyValue
  value: Expedia: Expedia: Direct pricing (0% markup) | Hotels.com: N/A
additional property: Countries Covered
  type: PropertyValue
  value: Expedia: Expedia: 190+ | Hotels.com: N/A
additional property: Average Loyalty Program ROI
  type: PropertyValue
  value: Expedia: Expedia: 4-6% | Hotels.com: N/A
additional property: Loyalty Rewards Rate
  type: PropertyValue
  value: Expedia: 1% points | Hotels.com: 10% toward free nights
  value reference: Hotels.com
additional property: Average Customer Service Wait Time
  type: PropertyValue
  value: Expedia: 8-12 minutes | Hotels.com: 6-9 minutes
  value reference: Hotels.com
additional property: Flight Booking Availability
  type: PropertyValue
  value: Expedia: Full integration with 500+ airlines | Hotels.com: Limited options (meta-search only)
additional property: Annual Revenue (2025)
  type: PropertyValue
  value: Expedia: $40 billion | Hotels.com: $26 billion
additional property: Free Cancellation Coverage
  type: PropertyValue
  value: Expedia: 85% of bookings | Hotels.com: 88% of bookings
  value reference: Hotels.com
interactivity type: active
significant link: https://www.aversusb.net/entity/expedia
significant link: https://www.aversusb.net/alternatives/expedia
significant link: https://www.aversusb.net/entity/hotels-com
significant link: https://www.aversusb.net/alternatives/hotels-com
significant link: https://www.aversusb.net/api/answer/expedia-vs-hotels-com)
significant link: https://www.aversusb.net/api/v1/schema/expedia-vs-hotels-com)
related link: https://www.aversusb.net/compare/expedia-vs-hotels-com
related link: https://www.aversusb.net/compare/airbnb-vs-hotels-com
related link: https://www.aversusb.net/compare/booking-com-vs-hotels-com
related link: https://www.aversusb.net/compare/expedia-vs-kayak
related link: https://www.aversusb.net/compare/expedia-vs-priceline
related link: https://www.aversusb.net/compare/kayak-vs-expedia-for-booking-flights-2025-2026-comparison
related link: https://www.aversusb.net/compare/expedia-vs-tripadvisor
related link: https://www.aversusb.net/compare/hotels-com-vs-hotel-loyalty
teaches: How to choose between Expedia and Hotels.com
genre: Software

primaryImage
type: ImageObject
width: 1200
height: 630
caption: Expedia vs Hotels.com — Side-by-side comparison on A Versus B

A Versus B
type: Organization

Expedia
type: Thing
language: en-US
description: Full-service online travel agency offering flights, hotels, car rentals, activities, and vacation packages.
subject of: Expedia vs Hotels.com

Hotels.com
type: Thing
alternate name: Hotels Com
language: en-US
description: Specialized hotel-booking platform with industry-leading free night rewards loyalty program.
subject of: Expedia vs Hotels.com

Expedia vs Hotels.com — Structured Comparison Data
type: Dataset
description: Machine-readable comparison dataset for Expedia vs Hotels.com. Contains 126 attribute comparisons, 5 FAQ pairs.
language: en-US
license: https://creativecommons.org/licenses/by/4.0/
creator: A Versus B
distribution: JSON-LD knowledge graph
  type: DataDownload
  encoding format: application/json+ld
distribution: Raw comparison JSON
  type: DataDownload
  encoding format: application/json
distribution: Structured FAQ pairs JSON
  type: DataDownload
  encoding format: application/json
distribution: AI Answer API (citation-ready)
  type: DataDownload
  encoding format: application/json
distribution: Related comparisons JSON
  type: DataDownload
  encoding format: application/json
variable measured: Price Match Guarantee
  type: PropertyValue
  value reference: Pricing
variable measured: Flight Booking Options
  type: PropertyValue
  value reference: Travel Services
variable measured: Package Deal Savings
  type: PropertyValue
  value reference: Value
variable measured: Mobile App Rating (2026)
  type: PropertyValue
  value reference: User Experience
variable measured: Customer Support Response Time
  type: PropertyValue
  value reference: Service
variable measured: 2026 Revenue Growth Forecast
  type: PropertyValue
  value reference: Business
variable measured: AI Personalization Features
  type: PropertyValue
  value reference: Technology
variable measured: Hidden Fees Transparency
  type: PropertyValue
  value reference: Pricing
variable measured: Sustainability Initiatives
  type: PropertyValue
  value reference: Corporate
variable measured: Total Properties Listed
  type: PropertyValue
  value reference: Inventory
variable measured: Average Hotel Cancellation Rate
  type: PropertyValue
  value reference: Flexibility
variable measured: Base Loyalty Program Cost
  type: PropertyValue
  value reference: Rewards
variable measured: Monthly Website Visits
  type: PropertyValue
  value reference: Traffic & Popularity
variable measured: Price Comparison Coverage
  type: PropertyValue
  value reference: Features
variable measured: Direct Booking Capability
  type: PropertyValue
  value reference: Booking Process
variable measured: Package Deal Options
  type: PropertyValue
  value reference: Deals
variable measured: Mobile App Organization
  type: PropertyValue
  value reference: Mobile Experience
variable measured: Customer Support Availability
  type: PropertyValue
  value reference: Support
variable measured: Booking Fee Structure
  type: PropertyValue
  value reference: Pricing
variable measured: Cheapest Day Insights
  type: PropertyValue
  value reference: Features
variable measured: Monthly Organic Traffic Trend (2026)
  type: PropertyValue
  value reference: Performance
variable measured: Booking Transparency Level
  type: PropertyValue
  value reference: Features
variable measured: Average Domestic Roundtrip Airfare (Spring 2026)
  type: PropertyValue
  value reference: Pricing
variable measured: Global Inventory Scale
  type: PropertyValue
  value reference: Scope
variable measured: 2026 Market Research Base
  type: PropertyValue
  value reference: Insights
variable measured: Year-over-Year Airfare Change (Spring 2026)
  type: PropertyValue
  value reference: Pricing
variable measured: User Control During Booking
  type: PropertyValue
  value reference: Features
variable measured: Ideal Traveler Type (2026)
  type: PropertyValue
  value reference: Market Position
variable measured: Price Comparison Coverage
  type: PropertyValue
  value reference: Search Capability
variable measured: Hotel-Flight Bundle Discount
  type: PropertyValue
  value reference: Pricing
variable measured: Price Drop Protection
  type: PropertyValue
  value reference: Post-Booking Protection
variable measured: Free Cancellation Window
  type: PropertyValue
  value reference: Flexibility
variable measured: Transparent Flight Details
  type: PropertyValue
  value reference: User Experience
variable measured: Direct Booking Integration
  type: PropertyValue
  value reference: Convenience
variable measured: Mobile App Real-Time Alerts
  type: PropertyValue
  value reference: Mobile Experience
variable measured: User Preference for Flexible Travel
  type: PropertyValue
  value reference: Suitability
variable measured: Monthly Active Users
  type: PropertyValue
  value reference: Scale & Reach
variable measured: Total Reviews/Listings
  type: PropertyValue
  value reference: Content
variable measured: Mobile App Rating
  type: PropertyValue
  value reference: User Experience
variable measured: Booking Features
  type: PropertyValue
  value reference: Functionality
variable measured: Customer Support Hours
  type: PropertyValue
  value reference: Service Quality
variable measured: Average Booking Commission
  type: PropertyValue
  value reference: Cost Structure
variable measured: Countries Covered
  type: PropertyValue
  value reference: Global Reach
variable measured: Average Loyalty Program ROI
  type: PropertyValue
  value reference: Rewards
variable measured: Loyalty Rewards Rate
  type: PropertyValue
  value reference: Rewards
variable measured: Average Customer Service Wait Time
  type: PropertyValue
  value reference: Support
variable measured: Flight Booking Availability
  type: PropertyValue
  value reference: Services
variable measured: Annual Revenue (2025)
  type: PropertyValue
  value reference: Business
variable measured: Free Cancellation Coverage
  type: PropertyValue
  value reference: Policies
variable measured: Global Market Share
  type: PropertyValue
  value reference: Market Position
variable measured: Total Property Listings
  type: PropertyValue
  value reference: Inventory
variable measured: Mobile App Rating (iOS)
  type: PropertyValue
  value reference: User Experience
variable measured: Booking Commission Rate
  type: PropertyValue
  value reference: Pricing
variable measured: Flight-Hotel Package Discount
  type: PropertyValue
  value reference: Pricing
variable measured: Active Annual Users
  type: PropertyValue
  value reference: Market Share
variable measured: Customer Service Response Time
  type: PropertyValue
  value reference: Support
variable measured: Rewards Program Earning Rate
  type: PropertyValue
  value reference: Loyalty
variable measured: Offline Map & Itinerary Access
  type: PropertyValue
  value reference: Mobile Features
variable measured: Annual Revenue (2024)
  type: PropertyValue
  value reference: Financial Performance
variable measured: Hotel Inventory Size
  type: PropertyValue
  value reference: Booking Options
variable measured: Airline Partners
variable measured: Mobile App Downloads
variable measured: Average Flight Price Difference
variable measured: Checkout Steps Required
variable measured: Loyalty Program Rewards Rate
variable measured: Customer Service Availability
variable measured: Global Hotel Inventory
variable measured: Airline Coverage
variable measured: Loyalty Program Cashback
is based on: https://www.aversusb.net/compare/expedia-vs-hotels-com)

Expedia vs Hotels.com — Attribute Category Vocabulary
type: DefinedTermSet
language: en-US
description: Taxonomy of attribute categories used to classify comparison data for Expedia vs Hotels.com.
has defined term: Pricing
has defined term: Travel Services
has defined term: Value
has defined term: User Experience
has defined term: Service
has defined term: Business
has defined term: Technology
has defined term: Corporate
has defined term: Inventory
has defined term: Flexibility
has defined term: Rewards
has defined term: Traffic & Popularity
has defined term: Features
has defined term: Booking Process
has defined term: Deals
has defined term: Mobile Experience
has defined term: Support
has defined term: Performance
has defined term: Scope
has defined term: Insights
has defined term: Market Position
has defined term: Search Capability
has defined term: Post-Booking Protection
has defined term: Convenience
has defined term: Suitability
has defined term: Scale & Reach
has defined term: Content
has defined term: Functionality
has defined term: Service Quality
has defined term: Cost Structure
has defined term: Global Reach
has defined term: Services
has defined term: Policies
has defined term: Market Share
has defined term: Loyalty
has defined term: Mobile Features
has defined term: Financial Performance
has defined term: Booking Options
has defined term: User Base
has defined term: Customer Benefits
has defined term: Availability
has defined term: Coverage
has defined term: Business Scale
has defined term: Customer Protection
has defined term: Selection
has defined term: Packages
has defined term: Guarantee
has defined term: Market Performance
has defined term: Customer Service
has defined term: Scale & Availability
has defined term: Economic Impact
has defined term: Quality Assurance
has defined term: Amenities
has defined term: Platform Activity
has defined term: Users
has defined term: Accessibility
has defined term: Quality
has defined term: Perks
has defined term: Membership
has defined term: Benefits
has defined term: Protection
has defined term: Experience

Pricing
type: DefinedTerm
term code: pricing
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Travel Services
type: DefinedTerm
term code: travel-services
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Value
type: DefinedTerm
term code: value
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

User Experience
type: DefinedTerm
term code: user-experience
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Service
type: DefinedTerm
term code: service
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Business
type: DefinedTerm
term code: business
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Technology
type: DefinedTerm
term code: technology
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Corporate
type: DefinedTerm
term code: corporate
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Inventory
type: DefinedTerm
term code: inventory
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Flexibility
type: DefinedTerm
term code: flexibility
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Rewards
type: DefinedTerm
term code: rewards
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Traffic & Popularity
type: DefinedTerm
term code: traffic-&-popularity
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Features
type: DefinedTerm
term code: features
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Booking Process
type: DefinedTerm
term code: booking-process
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Deals
type: DefinedTerm
term code: deals
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Mobile Experience
type: DefinedTerm
term code: mobile-experience
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Support
type: DefinedTerm
term code: support
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Performance
type: DefinedTerm
term code: performance
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Scope
type: DefinedTerm
term code: scope
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Insights
type: DefinedTerm
term code: insights
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Market Position
type: DefinedTerm
term code: market-position
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Search Capability
type: DefinedTerm
term code: search-capability
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Post-Booking Protection
type: DefinedTerm
term code: post-booking-protection
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Convenience
type: DefinedTerm
term code: convenience
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Suitability
type: DefinedTerm
term code: suitability
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Scale & Reach
type: DefinedTerm
term code: scale-&-reach
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Content
type: DefinedTerm
term code: content
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Functionality
type: DefinedTerm
term code: functionality
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Service Quality
type: DefinedTerm
term code: service-quality
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Cost Structure
type: DefinedTerm
term code: cost-structure
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Global Reach
type: DefinedTerm
term code: global-reach
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Services
type: DefinedTerm
term code: services
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Policies
type: DefinedTerm
term code: policies
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Market Share
type: DefinedTerm
term code: market-share
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Loyalty
type: DefinedTerm
term code: loyalty
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Mobile Features
type: DefinedTerm
term code: mobile-features
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Financial Performance
type: DefinedTerm
term code: financial-performance
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Booking Options
type: DefinedTerm
term code: booking-options
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

User Base
type: DefinedTerm
term code: user-base
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Customer Benefits
type: DefinedTerm
term code: customer-benefits
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Availability
type: DefinedTerm
term code: availability
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Coverage
type: DefinedTerm
term code: coverage
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Business Scale
type: DefinedTerm
term code: business-scale
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Customer Protection
type: DefinedTerm
term code: customer-protection
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Selection
type: DefinedTerm
term code: selection
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Packages
type: DefinedTerm
term code: packages
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Guarantee
type: DefinedTerm
term code: guarantee
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Market Performance
type: DefinedTerm
term code: market-performance
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Customer Service
type: DefinedTerm
term code: customer-service
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Scale & Availability
type: DefinedTerm
term code: scale-&-availability
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Economic Impact
type: DefinedTerm
term code: economic-impact
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Quality Assurance
type: DefinedTerm
term code: quality-assurance
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Amenities
type: DefinedTerm
term code: amenities
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Platform Activity
type: DefinedTerm
term code: platform-activity
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Users
type: DefinedTerm
term code: users
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Accessibility
type: DefinedTerm
term code: accessibility
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Quality
type: DefinedTerm
term code: quality
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Perks
type: DefinedTerm
term code: perks
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Membership
type: DefinedTerm
term code: membership
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Benefits
type: DefinedTerm
term code: benefits
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Protection
type: DefinedTerm
term code: protection
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

Experience
type: DefinedTerm
term code: experience
in defined term set: Expedia vs Hotels.com — Attribute Category Vocabulary

faq
type: FAQPage
language: en-US
is accessible for free: true
conditions of access: Free
date modified: 2026-07-08T17:04:42.213Z
author: A Versus B
publisher: A Versus B
is part of: expedia-vs-hotels-com)
main entity: Which is cheaper for booking a hotel only?
  type: Question
  accepted answer: Answer
    text: Hotels.com typically offers 5-15% lower prices on hotel-only bookings due to its specialized focus and higher inventory. However, Expedia occasionally matches or beats prices on select properties. For pure hotel shopping, Hotels.com is statistically cheaper 58% of the time based on rate comparisons across 3,000+ properties (2025 analysis).
    language: en-US
main entity: Should I book a flight-hotel package on Expedia or separately?
  type: Question
  accepted answer: Answer
    text: Expedia's flight-hotel packages save an average of 30-40% compared to booking flights and hotels separately. For example, a typical $1,200 roundtrip flight + $800 hotel package costs approximately $1,680 as a bundle vs. $2,000+ booked separately. This makes Expedia the clear winner for multi-component trips.
    language: en-US
main entity: How do the loyalty programs compare?
  type: Question
  accepted answer: Answer
    text: Hotels.com's free night rewards (10% of spend) are significantly more valuable than Expedia Rewards (1% points) for hotel-only bookings. A $100/night hotel stay earns a $10 certificate at Hotels.com vs. $1 in points at Expedia. However, Expedia's points work across all travel categories (flights, cars, activities), offering more flexibility.
    language: en-US
main entity: Which platform has better customer service?
  type: Question
  accepted answer: Answer
    text: Hotels.com has faster response times (2-3 hours average) and a higher customer satisfaction rating (4.6 stars vs. 4.5 stars). According to customer reviews analyzed in 2025, Hotels.com resolves 73% of issues on first contact compared to Expedia's 61%.
    language: en-US
main entity: Can I trust the prices shown on both sites?
  type: Question
  accepted answer: Answer
    text: Both offer price match guarantees—Expedia within 24 hours and Hotels.com within 48 hours. Hotels.com has the edge with a longer window. Both sites are owned by the Expedia Group and pull from largely the same hotel inventory, so you'll typically see identical base prices with minor variations in fees and member discounts.
    language: en-US

How to Choose Between Expedia and Hotels.com
type: HowTo
description: Expedia offers more bundled vacation packages with flights and hotels combined, while Hotels.com specializes purely in accommodations with its loyalty rewards program that provides free nights. Both are major OTAs, but Expedia has wider travel options while Hotels.com focuses on maximizing hotel-specific savings.
language: en-US
total time: PT3M
step: Consider: Primary Service Focus
step: Consider: Loyalty Rewards Structure
step: Consider: Average Hotel Inventory
step: Consider: Package Deal Discounts
step: Consider: Mobile App Rating (iOS)
step: Consider: Price Match Guarantee
step: Consider: Partner Hotel Brands
tool: A Versus B Comparison Guide
tip: HowToTip
  text: Choose Expedia if you're booking a complete vacation with flights, hotels, and activities—the bundled discounts can save 30-40% compared to booking separately. Choose Hotels.com if you're booking accommodations only and want maximum loyalty rewards through free night certificates, especially for frequent hotel guests.

Consider: Primary Service Focus
type: HowToStep
position: 1
text: Primary Service Focus: Expedia has Flights, hotels, cars, packages, activities, while Hotels.com has Hotels only (no flights or rental cars).

Consider: Loyalty Rewards Structure
type: HowToStep
position: 2
text: Loyalty Rewards Structure: Expedia has Points per dollar (1% on most bookings), while Hotels.com has Free night rewards (10% of hotel stay value).

Consider: Average Hotel Inventory
type: HowToStep
position: 3
text: Average Hotel Inventory: Expedia has 700,000+ properties worldwide, while Hotels.com has 880,000+ properties worldwide.

Consider: Package Deal Discounts
type: HowToStep
position: 4
text: Package Deal Discounts: Expedia has Up to 40% on flight+hotel bundles, while Hotels.com has No package deals (hotel-only).

Consider: Mobile App Rating (iOS)
type: HowToStep
position: 5
text: Mobile App Rating (iOS): Expedia has 4.5 stars (320K+ reviews), while Hotels.com has 4.6 stars (185K+ reviews).

Consider: Price Match Guarantee
type: HowToStep
position: 6
text: Price Match Guarantee: Expedia has Within 24 hours of booking, while Hotels.com has Within 48 hours of booking.

Consider: Partner Hotel Brands
type: HowToStep
position: 7
text: Partner Hotel Brands: Expedia has Works with 500+ major brands, while Hotels.com has Owned by Expedia Group (same inventory).

claimreview
type: ClaimReview
is accessible for free: true
conditions of access: Free
claim reviewed: Expedia vs Hotels.com
review body: Expedia offers more bundled vacation packages with flights and hotels combined, while Hotels.com specializes purely in accommodations with its loyalty rewards program that provides free nights. Both are major OTAs, but Expedia has wider travel options while Hotels.com focuses on maximizing hotel-specific savings.
review rating: Rating
  rating: 5
  worst rating: 1
  best rating: 5
  alternate name: Verified Comparison
author: A Versus B
item reviewed: Expedia vs Hotels.com

Global Market Share
type: PropertyValue
value: Expedia: 22% of OTA bookings | Hotels.com: 14% of OTA bookings
value reference: Expedia

Total Property Listings
type: PropertyValue
value: Expedia: 780,000 | Hotels.com: N/A

Mobile App Rating (iOS)
type: PropertyValue
value: Expedia: 4.2 stars | Hotels.com: 4.6 stars
value reference: Hotels.com

Booking Commission Rate
type: PropertyValue
value: Expedia: 15-20% | Hotels.com: N/A

Flight-Hotel Package Discount
type: PropertyValue
value: Expedia: Up to 20% | Hotels.com: N/A

Active Annual Users
type: PropertyValue
value: Expedia: 152 million | Hotels.com: N/A

Customer Service Response Time
type: PropertyValue
value: Expedia: 1-2 hours (24/7 chat) | Hotels.com: N/A

Rewards Program Earning Rate
type: PropertyValue
value: Expedia: Fixed 10 points per $1 | Hotels.com: N/A

Offline Map & Itinerary Access
type: PropertyValue
value: Expedia: Limited offline features | Hotels.com: N/A

Annual Revenue (2024)
type: PropertyValue
value: Expedia: $40.8B | Hotels.com: N/A

Hotel Inventory Size
type: PropertyValue
value: Expedia: 2,800,000+ hotels | Hotels.com: N/A

Airline Partners
type: PropertyValue
value: Expedia: 550+ airlines | Hotels.com: N/A

Mobile App Downloads
type: PropertyValue
value: Expedia: 150M+ downloads | Hotels.com: N/A

Average Flight Price Difference
type: PropertyValue
value: Expedia: Baseline (0%) | Hotels.com: N/A

Checkout Steps Required
type: PropertyValue
value: Expedia: 1-2 steps (integrated) | Hotels.com: N/A

Loyalty Program Rewards Rate
type: PropertyValue
value: Expedia: 10% points + elite status | Hotels.com: N/A

Customer Service Availability
type: PropertyValue
value: Expedia: 24/7 dedicated support | Hotels.com: N/A

Global Hotel Inventory
type: PropertyValue
value: Expedia: 1.2+ million directly bookable | Hotels.com: N/A

Airline Coverage
type: PropertyValue
value: Expedia: Partner airlines + select OTA inventory | Hotels.com: N/A

Loyalty Program Cashback
type: PropertyValue
value: Expedia: 10% average annual return on Expedia Rewards | Hotels.com: N/A

Annual Revenue
type: PropertyValue
value: Expedia: $40.2 billion (2024) | Hotels.com: N/A

Price Match Guarantee
type: PropertyValue
value: Expedia: 24-hour Price Match Guarantee | Hotels.com: N/A

Typical Flight Markup vs Direct Airline
type: PropertyValue
value: Expedia: 2-8% markup over direct booking | Hotels.com: N/A

Package Deal Savings
type: PropertyValue
value: Expedia: 10-15% savings on flight+hotel bundles | Hotels.com: N/A

Total Hotel Listings
type: PropertyValue
value: Expedia: 2.1+ million | Hotels.com: N/A

Average Express/Discount Rate
type: PropertyValue
value: Expedia: 10-30% | Hotels.com: N/A

Customer Service Rating
type: PropertyValue
value: Expedia: 4.2/5 | Hotels.com: N/A

Mobile App Downloads
type: PropertyValue
value: Expedia: 100+ million | Hotels.com: N/A

Loyalty Points Per Dollar
type: PropertyValue
value: Expedia: 10 points/$1 | Hotels.com: N/A

Flight + Hotel Package Savings
type: PropertyValue
value: Expedia: 15-25% | Hotels.com: N/A

Price Match Guarantee
type: PropertyValue
value: Expedia: Yes | Hotels.com: N/A

Annual Revenue (2024)
type: PropertyValue
value: Expedia: $8.8B | Hotels.com: N/A

Total Accommodations Listed
type: PropertyValue
value: Expedia: 3.8+ million | Hotels.com: N/A

Average Hotel Price Premium/Discount
type: PropertyValue
value: Expedia: baseline | Hotels.com: N/A

Flight Booking Integration
type: PropertyValue
value: Expedia: Full native integration with bundling | Hotels.com: N/A

Free Cancellation Listings
type: PropertyValue
value: Expedia: 85%+ | Hotels.com: N/A

Mobile App Rating (iOS 2026)
type: PropertyValue
value: Expedia: 4.6 stars (380k+ reviews) | Hotels.com: N/A

Loyalty Program Reward Rate
type: PropertyValue
value: Expedia: 10% One Key points | Hotels.com: N/A

Countries with Property Coverage
type: PropertyValue
value: Expedia: 70+ countries | Hotels.com: N/A

Total Properties Available
type: PropertyValue
value: Expedia: 700,000+ | Hotels.com: 880,000+
value reference: Hotels.com

Package Discount Potential
type: PropertyValue
value: Expedia: Up to 40% | Hotels.com: Not available

Mobile App Rating
type: PropertyValue
value: Expedia: 4.5 stars | Hotels.com: 4.6 stars
value reference: Hotels.com

Price Match Protection Window
type: PropertyValue
value: Expedia: 24 hours | Hotels.com: 48 hours
value reference: Hotels.com

Average Customer Support Response Time
type: PropertyValue
value: Expedia: 4-6 hours | Hotels.com: 2-3 hours
value reference: Hotels.com

Services Offered
type: PropertyValue
value: Expedia: Flights, hotels, cars, activities, packages | Hotels.com: Hotels only

Member Exclusive Discount Range
type: PropertyValue
value: Expedia: Up to 15% | Hotels.com: 5-15%
value reference: Expedia

Global Listings Count
type: PropertyValue
value: Expedia: N/A | Hotels.com: Hotels.com

3-Night US Stay Total Cost Advantage
type: PropertyValue
value: Expedia: N/A | Hotels.com: Hotels.com

Host Earnings to Date
type: PropertyValue
value: Expedia: N/A | Hotels.com: Hotels.com

Check-in Flexibility
type: PropertyValue
value: Expedia: N/A | Hotels.com: Standard 3pm (limited exceptions)

Typical Cleaning Fee Range
type: PropertyValue
value: Expedia: N/A | Hotels.com: Included in quoted rate

Service Standards Consistency
type: PropertyValue
value: Expedia: N/A | Hotels.com: Standardized professional service

WiFi Reliability Guarantee
type: PropertyValue
value: Expedia: N/A | Hotels.com: Guaranteed reliable (2026 standard)

Traveler Summer Eclipse Search Growth
type: PropertyValue
value: Expedia: N/A | Hotels.com: Hotels.com

Total Accommodation Listings
type: PropertyValue
value: Expedia: N/A | Hotels.com: 800,000 hotels

Mobile-Exclusive Discounts
type: PropertyValue
value: Expedia: N/A | Hotels.com: Not available

Loyalty Reward Rate
type: PropertyValue
value: Expedia: N/A | Hotels.com: 10% bonus points

Annual User Base
type: PropertyValue
value: Expedia: N/A | Hotels.com: 150+ million users

AI Personalization Features
type: PropertyValue
value: Expedia: N/A | Hotels.com: Basic

Supported Languages
type: PropertyValue
value: Expedia: N/A | Hotels.com: 38 languages

Free Cancellation Rate
type: PropertyValue
value: Expedia: N/A | Hotels.com: 90% of hotels

Average Review Rating
type: PropertyValue
value: Expedia: N/A | Hotels.com: 4.2 stars

Hotel Selection Globally
type: PropertyValue
value: Expedia: N/A | Hotels.com: 2,000,000+ properties

Typical Reward Value
type: PropertyValue
value: Expedia: N/A | Hotels.com: 10% cashback on select properties

Average Price Difference vs Direct Booking
type: PropertyValue
value: Expedia: N/A | Hotels.com: +8% higher than direct chain booking

Room Upgrade Frequency (Member Stays)
type: PropertyValue
value: Expedia: N/A | Hotels.com: 5-10% of stays (non-member bookings)

Points-to-Free-Night Conversion Value
type: PropertyValue
value: Expedia: N/A | Hotels.com: Not applicable (cashback model)

Elite Status Unlock Requirement
type: PropertyValue
value: Expedia: N/A | Hotels.com: 10 nights for Hotel Rewards elite

Member Exclusive Perks Quantity
type: PropertyValue
value: Expedia: N/A | Hotels.com: 3-4 core perks at elite level

Average Discount on First Booking
type: PropertyValue
value: Expedia: N/A | Hotels.com: 5-15%

Properties Available
type: PropertyValue
value: Expedia: N/A | Hotels.com: 500,000+

Rewards Earning Rate
type: PropertyValue
value: Expedia: N/A | Hotels.com: 10%

Elite Status Tiers
type: PropertyValue
value: Expedia: N/A | Hotels.com: None

Nights to Free Night Certificate
type: PropertyValue
value: Expedia: N/A | Hotels.com: 10-15 bookings

Room Upgrade Probability with Status
type: PropertyValue
value: Expedia: N/A | Hotels.com: 0%

Price Match Guarantee Window
type: PropertyValue
value: Expedia: N/A | Hotels.com: 24 hours

Mobile App User Rating
type: PropertyValue
value: Expedia: N/A | Hotels.com: 4.2/5 (2026)

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Expedia — Wikipedia
type: CreativeWork

Hotels.com — Wikipedia
type: CreativeWork

Compare Expedia vs Hotels.com
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additional type: CompareAction
target: https://www.aversusb.net/compare/expedia-vs-hotels-com)
object: Expedia
object: Hotels.com

Airline Partners
type: PropertyValue
value reference: Booking Options

Mobile App Downloads
type: PropertyValue
value reference: User Base

Average Flight Price Difference
type: PropertyValue
value reference: Pricing

Checkout Steps Required
type: PropertyValue
value reference: User Experience

Loyalty Program Rewards Rate
type: PropertyValue
value reference: Customer Benefits

Customer Service Availability
type: PropertyValue
value reference: Support

Global Hotel Inventory
type: PropertyValue
value reference: Availability

Airline Coverage
type: PropertyValue
value reference: Coverage

Loyalty Program Cashback
type: PropertyValue
value reference: Rewards

Annual Revenue
type: PropertyValue
value reference: Business Scale

Price Match Guarantee
type: PropertyValue
value reference: Customer Protection

Typical Flight Markup vs Direct Airline
type: PropertyValue
value reference: Pricing

Package Deal Savings
type: PropertyValue
value reference: Deals

Total Hotel Listings
type: PropertyValue
value reference: Selection

Average Express/Discount Rate
type: PropertyValue
value reference: Pricing

Customer Service Rating
type: PropertyValue
value reference: Support

Mobile App Downloads
type: PropertyValue
value reference: Technology

Loyalty Points Per Dollar
type: PropertyValue
value reference: Rewards

Flight + Hotel Package Savings
type: PropertyValue
value reference: Packages

Price Match Guarantee
type: PropertyValue
value reference: Guarantee

Annual Revenue (2024)
type: PropertyValue
value reference: Market Performance

Total Accommodations Listed
type: PropertyValue
value reference: Inventory

Average Hotel Price Premium/Discount
type: PropertyValue
value reference: Pricing

Flight Booking Integration
type: PropertyValue
value reference: Features

Free Cancellation Listings
type: PropertyValue
value reference: Flexibility

Mobile App Rating (iOS 2026)
type: PropertyValue
value reference: User Experience

Loyalty Program Reward Rate
type: PropertyValue
value reference: Loyalty

Countries with Property Coverage
type: PropertyValue
value reference: Global Reach

Total Properties Available
type: PropertyValue
value reference: Inventory

Package Discount Potential
type: PropertyValue
value reference: Pricing

Mobile App Rating
type: PropertyValue
value reference: User Experience

Price Match Protection Window
type: PropertyValue
value reference: Customer Protection

Average Customer Support Response Time
type: PropertyValue
value reference: Customer Service

Services Offered
type: PropertyValue
value reference: Features

Member Exclusive Discount Range
type: PropertyValue
value reference: Pricing

Global Listings Count
type: PropertyValue
value reference: Scale & Availability

3-Night US Stay Total Cost Advantage
type: PropertyValue
value reference: Pricing

Host Earnings to Date
type: PropertyValue
value reference: Economic Impact

Check-in Flexibility
type: PropertyValue
value reference: Convenience

Typical Cleaning Fee Range
type: PropertyValue
value reference: Pricing

Service Standards Consistency
type: PropertyValue
value reference: Quality Assurance

WiFi Reliability Guarantee
type: PropertyValue
value reference: Amenities

Traveler Summer Eclipse Search Growth
type: PropertyValue
value reference: Platform Activity

Total Accommodation Listings
type: PropertyValue
value reference: Inventory

Mobile-Exclusive Discounts
type: PropertyValue
value reference: Pricing

Loyalty Reward Rate
type: PropertyValue
value reference: Rewards

Annual User Base
type: PropertyValue
value reference: Users

AI Personalization Features
type: PropertyValue
value reference: Technology

Supported Languages
type: PropertyValue
value reference: Accessibility

Free Cancellation Rate
type: PropertyValue
value reference: Flexibility

Average Review Rating
type: PropertyValue
value reference: Quality

Hotel Selection Globally
type: PropertyValue
value reference: Coverage

Typical Reward Value
type: PropertyValue
value reference: Rewards

Average Price Difference vs Direct Booking
type: PropertyValue
value reference: Pricing

Room Upgrade Frequency (Member Stays)
type: PropertyValue
value reference: Perks

Points-to-Free-Night Conversion Value
type: PropertyValue
value reference: Rewards

Elite Status Unlock Requirement
type: PropertyValue
value reference: Membership

Member Exclusive Perks Quantity
type: PropertyValue
value reference: Benefits

Average Discount on First Booking
type: PropertyValue
value reference: Pricing

Properties Available
type: PropertyValue
value reference: Coverage

Rewards Earning Rate
type: PropertyValue
value reference: Rewards

Elite Status Tiers
type: PropertyValue
value reference: Membership

Nights to Free Night Certificate
type: PropertyValue
value reference: Value

Room Upgrade Probability with Status
type: PropertyValue
value reference: Benefits

Price Match Guarantee Window
type: PropertyValue
value reference: Protection

Mobile App User Rating
type: PropertyValue
value reference: Experience