DocuSign is the market-leading enterprise e-signature platform with broader API integrations and workflow automation, while HelloSign (now Dropbox Sign) is a more affordable, user-friendly alternative better suited for small businesses and simpler signing needs.
DocuSign vs HelloSign — Side-by-side comparison on A Versus B
Enterprise eSignature and digital transaction platform used by 1.5M+ organizations globally.
User-friendly e-signature solution owned by Dropbox, designed for small businesses and simple signing workflows.
Market Position & Enterprise Features. Pricing (Base Monthly). API Rate Limits. Template Library. Dropbox Integration. Maximum Document Size Limit. Custom Branding Options
Choose DocuSign if you need enterprise-grade e-signature with advanced workflows, extensive API capabilities, high document limits, and custom branding for large organizations. Choose HelloSign (Dropbox Sign) if you're a small business or startup prioritizing simplicity, affordability, and seamless Dropbox file management with straightforward signing workflows.
DocuSign: $10 per user/month | HelloSign (Dropbox Sign): N/A
DocuSign: 1.5+ million customers | HelloSign (Dropbox Sign): N/A
DocuSign: 24-48 hours for basic setup | HelloSign (Dropbox Sign): N/A
DocuSign: 190+ countries | HelloSign (Dropbox Sign): N/A
DocuSign: Yes, with BAA available | HelloSign (Dropbox Sign): N/A
DocuSign: Comprehensive REST & SOAP | HelloSign (Dropbox Sign): N/A
DocuSign: iOS and Android | HelloSign (Dropbox Sign): N/A
DocuSign: 30 days | HelloSign (Dropbox Sign): N/A
DocuSign: $40 | HelloSign (Dropbox Sign): N/A
DocuSign: 500+ | HelloSign (Dropbox Sign): N/A
DocuSign: 400+ | HelloSign (Dropbox Sign): N/A
DocuSign: 65% | HelloSign (Dropbox Sign): N/A
DocuSign: Signing and document tracking | HelloSign (Dropbox Sign): N/A
DocuSign: Yes | HelloSign (Dropbox Sign): N/A
DocuSign: Basic | HelloSign (Dropbox Sign): N/A
DocuSign: 4-8 weeks | HelloSign (Dropbox Sign): N/A
DocuSign: ~71% | HelloSign (Dropbox Sign): N/A
DocuSign: $10 | HelloSign (Dropbox Sign): N/A
DocuSign: ~300+ integrations | HelloSign (Dropbox Sign): N/A
DocuSign: 4.6/5 | HelloSign (Dropbox Sign): N/A
DocuSign: 2-3 days | HelloSign (Dropbox Sign): N/A
DocuSign: Limited (web only) | HelloSign (Dropbox Sign): N/A
DocuSign: None | HelloSign (Dropbox Sign): N/A
DocuSign: No free tier | HelloSign (Dropbox Sign): N/A
DocuSign: $30/month | HelloSign (Dropbox Sign): $15/month
DocuSign: 99.9% | HelloSign (Dropbox Sign): N/A
DocuSign: Limited (document signers only) | HelloSign (Dropbox Sign): N/A
DocuSign: 100+ | HelloSign (Dropbox Sign): N/A
DocuSign: 92% | HelloSign (Dropbox Sign): N/A
DocuSign: SOC 2 Type II, HIPAA, GDPR, ISO 27001 | HelloSign (Dropbox Sign): N/A
DocuSign: 1.5+ | HelloSign (Dropbox Sign): N/A
DocuSign: Certified | HelloSign (Dropbox Sign): N/A
DocuSign: 15-20 | HelloSign (Dropbox Sign): N/A
DocuSign: iOS, Android, Web | HelloSign (Dropbox Sign): N/A
DocuSign: 25 | HelloSign (Dropbox Sign): N/A
DocuSign: 99+ million | HelloSign (Dropbox Sign): N/A
DocuSign: $40-50 | HelloSign (Dropbox Sign): N/A
DocuSign: $300+ | HelloSign (Dropbox Sign): N/A
DocuSign: 4.5 stars | HelloSign (Dropbox Sign): N/A
DocuSign: 180,000+ | HelloSign (Dropbox Sign): N/A
DocuSign: Yes (DocuSign AI) | HelloSign (Dropbox Sign): N/A
DocuSign: 500+ via Docusign CLM | HelloSign (Dropbox Sign): N/A
Base Subscription Price (Monthly per User)
DocuSign: $25 | HelloSign (Dropbox Sign): N/A
DocuSign: $3,000 | HelloSign (Dropbox Sign): N/A
DocuSign: ~55% | HelloSign (Dropbox Sign): N/A
DocuSign: Advanced (conditional logic, multi-branch routing, field dependencies) | HelloSign (Dropbox Sign): N/A
Adobe/Microsoft Office Integration Quality
DocuSign: Plugin-based (requires extension installation) | HelloSign (Dropbox Sign): N/A
Compliance Certifications for Healthcare
DocuSign: HIPAA, SOC 2 Type II, FDA 21 CFR Part 11 | HelloSign (Dropbox Sign): N/A
DocuSign: $200+ | HelloSign (Dropbox Sign): N/A
DocuSign: ~45% | HelloSign (Dropbox Sign): N/A
DocuSign: 99.5% | HelloSign (Dropbox Sign): N/A
DocuSign: 200 | HelloSign (Dropbox Sign): 100 requests/min
DocuSign: 1,000+ | HelloSign (Dropbox Sign): 300+
DocuSign: 500+ | HelloSign (Dropbox Sign): 250+
Enterprise Tier Monthly Price (Per User)
DocuSign: 52% | HelloSign (Dropbox Sign): N/A
DocuSign: 1000+ | HelloSign (Dropbox Sign): N/A
DocuSign: 3 | HelloSign (Dropbox Sign): N/A
DocuSign: 4.3/5 | HelloSign (Dropbox Sign): N/A
DocuSign: No (requires third-party tools) | HelloSign (Dropbox Sign): N/A
DocuSign: $10 | HelloSign (Dropbox Sign): $9.99
DocuSign: 300 (Enterprise) | HelloSign (Dropbox Sign): 100 (Standard)
DocuSign: 1M+ | HelloSign (Dropbox Sign): 500K+
DocuSign: 25 MB | HelloSign (Dropbox Sign): 10 MB
DocuSign: 99.99% | HelloSign (Dropbox Sign): 99.5%
DocuSign: Third-party integration available | HelloSign (Dropbox Sign): Native (same parent company)
DocuSign: Full white-label from Standard plan | HelloSign (Dropbox Sign): White-label on Business plan only ($60/month)
Annual Subscription Cost (1 user, standard tier)
DocuSign: $180-480 | HelloSign (Dropbox Sign): N/A
DocuSign: 1.5M+ | HelloSign (Dropbox Sign): N/A
DocuSign: Yes, HIPAA-eligible | HelloSign (Dropbox Sign): N/A
DocuSign: Full send, sign, manage | HelloSign (Dropbox Sign): N/A
DocuSign: 2-3 weeks | HelloSign (Dropbox Sign): 0.5-1
DocuSign: N/A | HelloSign (Dropbox Sign): $40/month
DocuSign: N/A | HelloSign (Dropbox Sign): 100+
DocuSign: N/A | HelloSign (Dropbox Sign): Not included (Dropbox Sign Basic/Standard)
DocuSign: N/A | HelloSign (Dropbox Sign): Basic template creation, limited conditional logic
DocuSign: N/A | HelloSign (Dropbox Sign): 120 req/min
DocuSign: N/A | HelloSign (Dropbox Sign): iOS and Android (signing focused)
DocuSign: N/A | HelloSign (Dropbox Sign): $15
DocuSign: N/A | HelloSign (Dropbox Sign): 3 documents
DocuSign: N/A | HelloSign (Dropbox Sign): 240-360 minutes
DocuSign: N/A | HelloSign (Dropbox Sign): 99.99%
DocuSign: N/A | HelloSign (Dropbox Sign): 100+ templates
DocuSign: N/A | HelloSign (Dropbox Sign): Yes
DocuSign: N/A | HelloSign (Dropbox Sign): Yes (native)
DocuSign: N/A | HelloSign (Dropbox Sign): $15/month
DocuSign: N/A | HelloSign (Dropbox Sign): 3 documents (free tier)
DocuSign: N/A | HelloSign (Dropbox Sign): 50+ native integrations
DocuSign: N/A | HelloSign (Dropbox Sign): 500+ templates
DocuSign: N/A | HelloSign (Dropbox Sign): 45-60 minutes average
DocuSign: N/A | HelloSign (Dropbox Sign): Yes (HIPAA BAA available)
DocuSign: N/A | HelloSign (Dropbox Sign): 8-12 seconds
DocuSign: N/A | HelloSign (Dropbox Sign): Yes (SAML 2.0, OAuth)
DocuSign: N/A | HelloSign (Dropbox Sign): $156
DocuSign: N/A | HelloSign (Dropbox Sign): Unlimited
DocuSign: N/A | HelloSign (Dropbox Sign): No
DocuSign: N/A | HelloSign (Dropbox Sign): 256-bit (AES)
DocuSign: N/A | HelloSign (Dropbox Sign): 2-3 minutes
DocuSign: N/A | HelloSign (Dropbox Sign): No (signing only)
How to choose between DocuSign and HelloSign (Dropbox Sign)
Compare DocuSign vs HelloSign (Dropbox Sign)
DocuSign vs HelloSign — Structured Comparison Data
Machine-readable comparison dataset for DocuSign vs HelloSign. Contains 109 attribute comparisons, 5 FAQ pairs.
DocuSign vs HelloSign — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for DocuSign vs HelloSign.
Which platform is better for enterprise compliance and HIPAA requirements?
DocuSign is the stronger choice for enterprises requiring HIPAA, SOC 2, and GDPR compliance. It offers 99.99% uptime SLA, advanced audit trails with tamper-evident records, and dedicated compliance teams. HelloSign (Dropbox Sign) meets basic compliance standards but lacks the enterprise-grade security certifications needed for healthcare and financial institutions.
Can I integrate either platform with my existing business software?
DocuSign offers broader API integration capabilities with 300 API calls/minute for enterprises, connecting to Salesforce, SAP, Microsoft 365, and 500+ other applications. HelloSign provides basic APIs (100 calls/minute) and excels only with Dropbox due to shared ownership. For complex multi-platform workflows, DocuSign is superior.
Which is cheaper for small teams with simple signing needs?
Both start at nearly identical pricing ($9.99-$10/month). However, HelloSign offers better long-term value for small businesses because its simpler feature set matches your needs exactly, avoiding unnecessary costs. DocuSign becomes more cost-effective only if you need enterprise features like advanced automation or white-labeling.
What's the main limitation of HelloSign compared to DocuSign?
HelloSign's 10 MB document size limit is the critical constraint—complex contracts, multi-page PDFs, or image-heavy documents often exceed this, requiring DocuSign's 25 MB limit. Additionally, HelloSign's 100 API calls/minute vs DocuSign's 300 restricts high-volume automation scenarios.
How long does it take to get signatures with each platform?
HelloSign users report average signature completion within 2-4 hours due to its mobile-optimized design and simplicity. DocuSign typically sees 4-8 hours but enables complex workflows that may require additional routing steps. Both platforms send automated reminders, with DocuSign offering more customization.
How to Choose Between DocuSign and HelloSign (Dropbox Sign)
Consider: Market Position & Enterprise Features
Market Position & Enterprise Features: DocuSign has Market leader with 1M+ customers, advanced workflow automation, extensive API, while HelloSign (Dropbox Sign) has Dropbox-owned, 500K+ users, simpler workflows, limited enterprise features.
Pricing (Base Monthly): DocuSign has $10/month (Standard plan), while HelloSign (Dropbox Sign) has $9.99/month (Standard plan).
API Rate Limits: DocuSign has 300 API calls/minute for enterprise, while HelloSign (Dropbox Sign) has 100 API calls/minute standard.
Template Library: DocuSign has 1,000+ pre-built templates, while HelloSign (Dropbox Sign) has 300+ pre-built templates.
Dropbox Integration: DocuSign has Available but basic integration, while HelloSign (Dropbox Sign) has Native, seamless Dropbox integration (same parent company).
Maximum Document Size Limit: DocuSign has 25 MB per document, while HelloSign (Dropbox Sign) has 10 MB per document.
Custom Branding Options: DocuSign has Full white-label solution available, while HelloSign (Dropbox Sign) has Limited white-label for higher tiers only.