Chewy vs PetSmart
type: Article
description: Chewy is an online-first pet retailer specializing in auto-ship convenience and dietary variety, while PetSmart operates primarily through physical stores with online ordering options. Chewy leads in pricing consistency and product selection, while PetSmart offers in-store services like grooming and veterinary care.
language: en-US
date published: 2026-04-26T08:18:27.001Z
date created: 2026-04-26T08:18:27.001Z
date modified: 2026-07-28T09:00:14.897Z
content reference time: 2026-07-28T09:00:14.897Z
author: A Versus B
publisher: A Versus B
about: Chewy
about: PetSmart
abstract: Chewy is an online-first pet retailer specializing in auto-ship convenience and dietary variety, while PetSmart operates primarily through physical stores with online ordering options. Chewy leads in pricing consistency and product selection, while PetSmart offers in-store services like grooming and veterinary care.
text: Primary Business Model. Dietary Product Options. In-Store Services. Pricing Strategy. Convenience Factor. 2026 Projected Sales. Market Position. Community Impact
conclusion text: Chewy excels for price-conscious pet owners seeking convenience and dietary variety through reliable auto-ship service, with 2026 projections showing $13.60-13.75B in sales. PetSmart remains superior for customers requiring immediate access, grooming services, and veterinary care, plus meaningful community charitable initiatives. Choose Chewy for online convenience or PetSmart for comprehensive in-store pet services.
additional property: Annual Revenue (2025)
  type: PropertyValue
  value: Chewy: $12.6B | PetSmart: N/A
additional property: Market Capitalization
  type: PropertyValue
  value: Chewy: $11.3B | PetSmart: N/A
additional property: Subscription/Membership Base
  type: PropertyValue
  value: Chewy: Autoship subscribers (undisclosed estimate: 5-10M) | PetSmart: N/A
additional property: YoY Revenue Growth (2025)
  type: PropertyValue
  value: Chewy: 8.3% | PetSmart: N/A
additional property: Product Category Focus
  type: PropertyValue
  value: Chewy: Pet supplies only (specialized) | PetSmart: N/A
additional property: Autoship/Subscription Discount Range
  type: PropertyValue
  value: Chewy: Up to 35% on recurring orders | PetSmart: N/A
additional property: Geographic Coverage
  type: PropertyValue
  value: Chewy: Primarily US + select markets (estimated 5-10) | PetSmart: N/A
additional property: Gross Margin Trend (Q4 2025)
  type: PropertyValue
  value: Chewy: Up 90bps YoY | PetSmart: N/A
additional property: 2026 Projected Annual Sales
  type: PropertyValue
  value: Chewy: $13.60-$13.75B | PetSmart: Undisclosed
additional property: Stock Price (April 2026)
  type: PropertyValue
  value: Chewy: $27.04 | PetSmart: Private (BC Partners)
additional property: Market Cap
  type: PropertyValue
  value: Chewy: $11.3B | PetSmart: Private equity owned
additional property: Primary Shopping Channel
  type: PropertyValue
  value: Chewy: Online/Auto-ship | PetSmart: Physical stores + Online
additional property: In-Store Services Availability
  type: PropertyValue
  value: Chewy: None | PetSmart: Grooming, Training, Vet Care
  value reference: PetSmart
additional property: Dietary Product Variety
  type: PropertyValue
  value: Chewy: Extensive specialized options | PetSmart: Standard selection
additional property: Price Consistency Year-Round
  type: PropertyValue
  value: Chewy: Highly consistent | PetSmart: Variable with promotions
  value reference: Chewy
additional property: Charitable Commitment
  type: PropertyValue
  value: Chewy: Not publicly disclosed | PetSmart: $100+ million
additional property: Free Shipping Minimum
  type: PropertyValue
  value: Chewy: $49 | PetSmart: N/A
additional property: Standard Non-Perishable Pet Delivery Time
  type: PropertyValue
  value: Chewy: 1-3 days | PetSmart: N/A
additional property: Pet-Specific Product SKU Count
  type: PropertyValue
  value: Chewy: ~1,500,000 | PetSmart: N/A
additional property: Total Product Categories
  type: PropertyValue
  value: Chewy: Pet supplies only | PetSmart: N/A
additional property: 2025 Pet Supplies Market Position (GMV Rank)
  type: PropertyValue
  value: Chewy: #1 online pet retailer | PetSmart: N/A
additional property: Return Window (Standard Pet Supplies)
  type: PropertyValue
  value: Chewy: 30 days (unless otherwise stated) | PetSmart: N/A
additional property: Autoship Subscription Discounts
  type: PropertyValue
  value: Chewy: Yes, available on recurring purchases | PetSmart: N/A
additional property: Specialty Pet Food Availability (Exotic/Medical Diets)
  type: PropertyValue
  value: Chewy: Extensive specialized inventory | PetSmart: N/A
additional property: Autoship Subscription Discount
  type: PropertyValue
  value: Chewy: Up to 35% | PetSmart: N/A
additional property: Product Catalog Size
  type: PropertyValue
  value: Chewy: ~100,000 | PetSmart: N/A
additional property: Physical Store Locations
  type: PropertyValue
  value: Chewy: 0 (online-only) | PetSmart: N/A
additional property: Standard Shipping Threshold
  type: PropertyValue
  value: Chewy: $35 for free shipping | PetSmart: N/A
additional property: Average Shipping Time
  type: PropertyValue
  value: Chewy: 1-2 days standard | PetSmart: N/A
additional property: In-Store Grooming Available
  type: PropertyValue
  value: Chewy: No | PetSmart: N/A
additional property: Annual Revenue (2024)
  type: PropertyValue
  value: Chewy: $8.9B | PetSmart: N/A
additional property: Customer Satisfaction Rating
  type: PropertyValue
  value: Chewy: 4.6/5 (Trustpilot) | PetSmart: N/A
additional property: Standard Delivery Time
  type: PropertyValue
  value: Chewy: 1-2 days (Chewy Plus) | PetSmart: N/A
additional property: Total Pet Product Selection
  type: PropertyValue
  value: Chewy: 50,000+ SKUs | PetSmart: N/A
additional property: Price Comparison Index
  type: PropertyValue
  value: Chewy: +7% vs Walmart average | PetSmart: N/A
additional property: Auto-Ship Discount Maximum
  type: PropertyValue
  value: Chewy: Up to 35% Auto-Ship | PetSmart: N/A
additional property: Annual Membership Cost
  type: PropertyValue
  value: Chewy: $120 for Chewy Plus | PetSmart: N/A
additional property: Return Window
  type: PropertyValue
  value: Chewy: 30 days | PetSmart: N/A
additional property: Total Retail Categories
  type: PropertyValue
  value: Chewy: 1 (pets only) | PetSmart: N/A
additional property: Total Product SKUs
  type: PropertyValue
  value: Chewy: 100,000+ | PetSmart: N/A
additional property: Pet Category Market Share (U.S. Online)
  type: PropertyValue
  value: Chewy: 24% | PetSmart: N/A
additional property: Same-Day Delivery Cities
  type: PropertyValue
  value: Chewy: 5,600+ cities (free same-day) | PetSmart: N/A
additional property: Free Shipping Threshold
  type: PropertyValue
  value: Chewy: $49 | PetSmart: N/A
additional property: Auto-Delivery Maximum Discount
  type: PropertyValue
  value: Chewy: 35% | PetSmart: N/A
additional property: Customer Service Response Time
  type: PropertyValue
  value: Chewy: 2-4 hours average | PetSmart: N/A
additional property: Prime/Membership Annual Cost
  type: PropertyValue
  value: Chewy: $120 (Chewy Plus) or free | PetSmart: N/A
additional property: Total Product SKUs (Pet Category)
  type: PropertyValue
  value: Chewy: 100,000+ pet products | PetSmart: N/A
additional property: Annual Revenue
  type: PropertyValue
  value: Chewy: $9.8 billion (2024) | PetSmart: N/A
additional property: Prime/+ Membership Cost
  type: PropertyValue
  value: Chewy: Free (no membership required) | PetSmart: N/A
interactivity type: active
significant link: https://www.aversusb.net/entity/chewy
significant link: https://www.aversusb.net/alternatives/chewy
significant link: https://www.aversusb.net/entity/petsmart
significant link: https://www.aversusb.net/alternatives/petsmart
significant link: https://www.aversusb.net/api/answer/chewy-vs-petsmart
significant link: https://www.aversusb.net/api/v1/schema/chewy-vs-petsmart
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teaches: How to choose between Chewy and PetSmart
genre: Products

primaryImage
type: ImageObject
width: 1200
height: 630
caption: Chewy vs PetSmart — Side-by-side comparison on A Versus B

A Versus B
type: Organization

Chewy
type: Thing
language: en-US
description: Specialized online pet supplies retailer with fast delivery and expert customer service.
subject of: Chewy vs PetSmart

PetSmart
type: Thing
alternate name: Petsmart
language: en-US
description: Specialized pet retailer with grooming, training, vet services, and 1,460+ physical stores.
image: ImageObject
  caption: PetSmart
subject of: Chewy vs PetSmart
image: ImageObject
  caption: PetSmart

Chewy vs PetSmart — Structured Comparison Data
type: Dataset
description: Machine-readable comparison dataset for Chewy vs PetSmart. Contains 89 attribute comparisons, 3 FAQ pairs.
language: en-US
license: https://creativecommons.org/licenses/by/4.0/
creator: A Versus B
distribution: JSON-LD knowledge graph
  type: DataDownload
  encoding format: application/json+ld
distribution: Raw comparison JSON
  type: DataDownload
  encoding format: application/json
distribution: Structured FAQ pairs JSON
  type: DataDownload
  encoding format: application/json
distribution: AI Answer API (citation-ready)
  type: DataDownload
  encoding format: application/json
distribution: Related comparisons JSON
  type: DataDownload
  encoding format: application/json
variable measured: Annual Revenue (2025)
  type: PropertyValue
  value reference: Financial Performance
variable measured: Market Capitalization
  type: PropertyValue
  value reference: Financial Performance
variable measured: Subscription/Membership Base
  type: PropertyValue
  value reference: Customer Base
variable measured: YoY Revenue Growth (2025)
  type: PropertyValue
  value reference: Financial Performance
variable measured: Product Category Focus
  type: PropertyValue
  value reference: Specialization
variable measured: Autoship/Subscription Discount Range
  type: PropertyValue
  value reference: Customer Benefits
variable measured: Geographic Coverage
  type: PropertyValue
  value reference: Coverage
variable measured: Gross Margin Trend (Q4 2025)
  type: PropertyValue
  value reference: Financial Performance
variable measured: 2026 Projected Annual Sales
  type: PropertyValue
  value reference: Financial
variable measured: Stock Price (April 2026)
  type: PropertyValue
  value reference: Financial
variable measured: Market Cap
  type: PropertyValue
  value reference: Financial
variable measured: Primary Shopping Channel
  type: PropertyValue
  value reference: Operations
variable measured: In-Store Services Availability
  type: PropertyValue
  value reference: Operations
variable measured: Dietary Product Variety
  type: PropertyValue
  value reference: Products
variable measured: Price Consistency Year-Round
  type: PropertyValue
  value reference: Pricing
variable measured: Charitable Commitment
  type: PropertyValue
  value reference: Corporate Social Responsibility
variable measured: Free Shipping Minimum
  type: PropertyValue
  value reference: Shipping & Costs
variable measured: Standard Non-Perishable Pet Delivery Time
  type: PropertyValue
  value reference: Shipping & Delivery
variable measured: Pet-Specific Product SKU Count
  type: PropertyValue
  value reference: Inventory
variable measured: Total Product Categories
  type: PropertyValue
  value reference: Inventory
variable measured: 2025 Pet Supplies Market Position (GMV Rank)
  type: PropertyValue
  value reference: Market Share
variable measured: Return Window (Standard Pet Supplies)
  type: PropertyValue
  value reference: Policy
variable measured: Autoship Subscription Discounts
  type: PropertyValue
  value reference: Loyalty & Pricing
variable measured: Specialty Pet Food Availability (Exotic/Medical Diets)
  type: PropertyValue
  value reference: Specialization
variable measured: Autoship Subscription Discount
  type: PropertyValue
  value reference: Pricing
variable measured: Product Catalog Size
  type: PropertyValue
  value reference: Selection
variable measured: Physical Store Locations
  type: PropertyValue
  value reference: Retail Presence
variable measured: Standard Shipping Threshold
  type: PropertyValue
  value reference: Pricing
variable measured: Average Shipping Time
  type: PropertyValue
  value reference: Convenience
variable measured: In-Store Grooming Available
  type: PropertyValue
  value reference: Services
variable measured: Annual Revenue (2024)
  type: PropertyValue
  value reference: Business Scale
variable measured: Customer Satisfaction Rating
  type: PropertyValue
  value reference: Customer Reviews
variable measured: Standard Delivery Time
  type: PropertyValue
  value reference: Logistics
variable measured: Total Pet Product Selection
  type: PropertyValue
  value reference: Selection
variable measured: Price Comparison Index
  type: PropertyValue
  value reference: Pricing
variable measured: Auto-Ship Discount Maximum
  type: PropertyValue
  value reference: Pricing
variable measured: Annual Membership Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Return Window
  type: PropertyValue
  value reference: Customer Service
variable measured: Total Retail Categories
  type: PropertyValue
  value reference: Selection
variable measured: Total Product SKUs
  type: PropertyValue
  value reference: Selection
variable measured: Pet Category Market Share (U.S. Online)
  type: PropertyValue
  value reference: Market Position
variable measured: Same-Day Delivery Cities
  type: PropertyValue
  value reference: Logistics
variable measured: Free Shipping Threshold
  type: PropertyValue
  value reference: Pricing
variable measured: Auto-Delivery Maximum Discount
  type: PropertyValue
  value reference: Pricing
variable measured: Customer Service Response Time
  type: PropertyValue
  value reference: Support & Service
variable measured: Prime/Membership Annual Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Total Product SKUs (Pet Category)
  type: PropertyValue
  value reference: Inventory
variable measured: Annual Revenue
  type: PropertyValue
  value reference: Financial Performance
variable measured: Prime/+ Membership Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Customer Satisfaction Rating
  type: PropertyValue
  value reference: Service Quality
variable measured: Pharmacy Services
  type: PropertyValue
  value reference: Services
variable measured: Market Share (US Pet E-commerce)
  type: PropertyValue
  value reference: Market
variable measured: Average Delivery Time (Pet Products)
  type: PropertyValue
  value reference: Logistics
variable measured: Pet Product Selection (SKUs)
  type: PropertyValue
  value reference: Product Range
variable measured: Free Shipping Requirement
  type: PropertyValue
  value reference: Pricing
variable measured: Autoship/Subscribe & Save Discount
  type: PropertyValue
  value reference: Pricing
variable measured: Customer Service Availability
  type: PropertyValue
  value reference: Support
variable measured: Customer Satisfaction for Pet Products
  type: PropertyValue
  value reference: Service Quality
variable measured: Product Categories Available
  type: PropertyValue
  value reference: Scope
variable measured: Annual Revenue (2024)
  type: PropertyValue
  value reference: Business Scale
variable measured: Trailing Twelve-Month Revenue
variable measured: Store Locations
variable measured: In-Store Grooming Availability
variable measured: Veterinary Clinic Partnerships
variable measured: Q4 FY2026 Revenue
variable measured: Private Label Product Lines
variable measured: Total Product Selection
variable measured: Average Price Markup vs Wholesale
variable measured: Standard Shipping Delivery Time
is based on: https://www.aversusb.net/compare/chewy-vs-petsmart

Chewy vs PetSmart — Attribute Category Vocabulary
type: DefinedTermSet
language: en-US
description: Taxonomy of attribute categories used to classify comparison data for Chewy vs PetSmart.
has defined term: Financial Performance
has defined term: Customer Base
has defined term: Specialization
has defined term: Customer Benefits
has defined term: Coverage
has defined term: Financial
has defined term: Operations
has defined term: Products
has defined term: Pricing
has defined term: Corporate Social Responsibility
has defined term: Shipping & Costs
has defined term: Shipping & Delivery
has defined term: Inventory
has defined term: Market Share
has defined term: Policy
has defined term: Loyalty & Pricing
has defined term: Selection
has defined term: Retail Presence
has defined term: Convenience
has defined term: Services
has defined term: Business Scale
has defined term: Customer Reviews
has defined term: Logistics
has defined term: Customer Service
has defined term: Market Position
has defined term: Support & Service
has defined term: Service Quality
has defined term: Market
has defined term: Product Range
has defined term: Support
has defined term: Scope
has defined term: Retail Footprint
has defined term: Service Offerings
has defined term: Healthcare Services
has defined term: Product Portfolio
has defined term: Variety
has defined term: Delivery
has defined term: Recurring Orders
has defined term: Retail
has defined term: Membership
has defined term: Shipping
has defined term: Rewards
has defined term: Accessibility
has defined term: Quality

Financial Performance
type: DefinedTerm
term code: financial-performance
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Customer Base
type: DefinedTerm
term code: customer-base
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Specialization
type: DefinedTerm
term code: specialization
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Customer Benefits
type: DefinedTerm
term code: customer-benefits
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Coverage
type: DefinedTerm
term code: coverage
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Financial
type: DefinedTerm
term code: financial
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Operations
type: DefinedTerm
term code: operations
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Products
type: DefinedTerm
term code: products
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Pricing
type: DefinedTerm
term code: pricing
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Corporate Social Responsibility
type: DefinedTerm
term code: corporate-social-responsibility
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Shipping & Costs
type: DefinedTerm
term code: shipping-&-costs
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Shipping & Delivery
type: DefinedTerm
term code: shipping-&-delivery
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Inventory
type: DefinedTerm
term code: inventory
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Market Share
type: DefinedTerm
term code: market-share
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Policy
type: DefinedTerm
term code: policy
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Loyalty & Pricing
type: DefinedTerm
term code: loyalty-&-pricing
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Selection
type: DefinedTerm
term code: selection
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Retail Presence
type: DefinedTerm
term code: retail-presence
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Convenience
type: DefinedTerm
term code: convenience
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Services
type: DefinedTerm
term code: services
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Business Scale
type: DefinedTerm
term code: business-scale
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Customer Reviews
type: DefinedTerm
term code: customer-reviews
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Logistics
type: DefinedTerm
term code: logistics
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Customer Service
type: DefinedTerm
term code: customer-service
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Market Position
type: DefinedTerm
term code: market-position
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Support & Service
type: DefinedTerm
term code: support-&-service
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Service Quality
type: DefinedTerm
term code: service-quality
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Market
type: DefinedTerm
term code: market
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Product Range
type: DefinedTerm
term code: product-range
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Support
type: DefinedTerm
term code: support
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Scope
type: DefinedTerm
term code: scope
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Retail Footprint
type: DefinedTerm
term code: retail-footprint
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Service Offerings
type: DefinedTerm
term code: service-offerings
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Healthcare Services
type: DefinedTerm
term code: healthcare-services
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Product Portfolio
type: DefinedTerm
term code: product-portfolio
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Variety
type: DefinedTerm
term code: variety
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Delivery
type: DefinedTerm
term code: delivery
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Recurring Orders
type: DefinedTerm
term code: recurring-orders
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Retail
type: DefinedTerm
term code: retail
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Membership
type: DefinedTerm
term code: membership
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Shipping
type: DefinedTerm
term code: shipping
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Rewards
type: DefinedTerm
term code: rewards
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Accessibility
type: DefinedTerm
term code: accessibility
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

Quality
type: DefinedTerm
term code: quality
in defined term set: Chewy vs PetSmart — Attribute Category Vocabulary

faq
type: FAQPage
language: en-US
is accessible for free: true
conditions of access: Free
date modified: 2026-07-28T09:00:14.897Z
author: A Versus B
publisher: A Versus B
is part of: chewy-vs-petsmart
main entity: Is Chewy cheaper than PetSmart?
  type: Question
  accepted answer: Answer
    text: Yes — Chewy is generally 5-15% cheaper than PetSmart on the same products, and Chewy's Auto-Ship adds another 5-35% discount on top. Chewy's pharmacy is also consistently 20-40% cheaper than vet-office prescription prices. The price gap is most pronounced on prescription medications, specialty foods, and bulk supplies.
    language: en-US
main entity: Does Chewy offer same-day delivery?
  type: Question
  accepted answer: Answer
    text: Chewy's standard free shipping (orders $49+) is 1-2 business days. For same-day, Chewy partners with Instacart in many markets for same-day delivery of in-stock products at an added fee. PetSmart has a stronger same-day network — buy-online-pickup-in-store is available at all 1,650+ locations, and PetSmart's Instacart partnership also offers same-day.
    language: en-US
main entity: Can Chewy fill pet prescriptions?
  type: Question
  accepted answer: Answer
    text: Yes — Chewy Pharmacy fills written veterinary prescriptions for most pet medications including flea/tick prevention, heartworm, antibiotics, pain medications, and specialty compounded drugs. Your vet sends or faxes the prescription to Chewy. Chewy pharmacy prices are typically 20-40% lower than purchasing the same medication at your vet's office.
    language: en-US

How to Choose Between Chewy and PetSmart
type: HowTo
description: Chewy is an online-first pet retailer specializing in auto-ship convenience and dietary variety, while PetSmart operates primarily through physical stores with online ordering options. Chewy leads in pricing consistency and product selection, while PetSmart offers in-store services like grooming and veterinary care.
language: en-US
total time: PT3M
step: Consider: Primary Business Model
step: Consider: Dietary Product Options
step: Consider: In-Store Services
step: Consider: Pricing Strategy
step: Consider: Convenience Factor
step: Consider: 2026 Projected Sales
step: Consider: Market Position
step: Consider: Community Impact
tool: A Versus B Comparison Guide
tip: HowToTip
  text: Chewy excels for price-conscious pet owners seeking convenience and dietary variety through reliable auto-ship service, with 2026 projections showing $13.60-13.75B in sales. PetSmart remains superior for customers requiring immediate access, grooming services, and veterinary care, plus meaningful community charitable initiatives. Choose Chewy for online convenience or PetSmart for comprehensive in-store pet services.

Consider: Primary Business Model
type: HowToStep
position: 1
text: Primary Business Model: Chewy has Online-first with auto-ship focus, while PetSmart has Physical stores with online options.

Consider: Dietary Product Options
type: HowToStep
position: 2
text: Dietary Product Options: Chewy has Extensive specialized diets, while PetSmart has Standard selection.

Consider: In-Store Services
type: HowToStep
position: 3
text: In-Store Services: Chewy has None, while PetSmart has Grooming, training, veterinary care.

Consider: Pricing Strategy
type: HowToStep
position: 4
text: Pricing Strategy: Chewy has Consistent online pricing, while PetSmart has Seasonal in-store promotions.

Consider: Convenience Factor
type: HowToStep
position: 5
text: Convenience Factor: Chewy has Recurring auto-delivery, while PetSmart has Immediate in-store pickup.

Consider: 2026 Projected Sales
type: HowToStep
position: 6
text: 2026 Projected Sales: Chewy has $13.60-$13.75B, while PetSmart has Undisclosed.

Consider: Market Position
type: HowToStep
position: 7
text: Market Position: Chewy has Pure-play e-commerce, while PetSmart has Omnichannel retail.

Consider: Community Impact
type: HowToStep
position: 8
text: Community Impact: Chewy has Focused on e-commerce growth, while PetSmart has $100M+ charitable veterinary programs.

claimreview
type: ClaimReview
language: en-US
is accessible for free: true
conditions of access: Free
claim reviewed: Chewy is better than PetSmart
review body: Chewy is an online-first pet retailer specializing in auto-ship convenience and dietary variety, while PetSmart operates primarily through physical stores with online ordering options. Chewy leads in pricing consistency and product selection, while PetSmart offers in-store services like grooming and veterinary care.
date published: 2026-04-26
date modified: 2026-07-28
review rating: Rating
  rating: MIXTURE
  best rating: TRUE
  worst rating: FALSE
  alternate name: Depends on use case — see analysis
author: A Versus B
publisher: A Versus B
item reviewed: Chewy is better than PetSmart
  type: Claim
  language: en-US
  text: Chewy is an online-first pet retailer specializing in auto-ship convenience and dietary variety, while PetSmart operates primarily through physical stores with online ordering options. Chewy leads in pricing consistency and product selection, while PetSmart offers in-store services like grooming and
  author: Internet consensus
  appearance: chewy-vs-petsmart
  first appearance: chewy-vs-petsmart

Customer Satisfaction Rating
type: PropertyValue
value: Chewy: 97% (2024 survey) | PetSmart: N/A

Pharmacy Services
type: PropertyValue
value: Chewy: Full pet pharmacy with Rx delivery | PetSmart: N/A

Market Share (US Pet E-commerce)
type: PropertyValue
value: Chewy: 28% (pure-play pet retail) | PetSmart: N/A

Average Delivery Time (Pet Products)
type: PropertyValue
value: Chewy: 1-2 days | PetSmart: N/A

Pet Product Selection (SKUs)
type: PropertyValue
value: Chewy: 65,000+ | PetSmart: N/A

Free Shipping Requirement
type: PropertyValue
value: Chewy: Free on all orders | PetSmart: N/A

Autoship/Subscribe & Save Discount
type: PropertyValue
value: Chewy: Up to 35% | PetSmart: N/A

Customer Service Availability
type: PropertyValue
value: Chewy: 24/7 (pet specialists) | PetSmart: N/A

Customer Satisfaction for Pet Products
type: PropertyValue
value: Chewy: 94% | PetSmart: N/A

Product Categories Available
type: PropertyValue
value: Chewy: Pet supplies only (1 category) | PetSmart: N/A

Annual Revenue (2024)
type: PropertyValue
value: Chewy: $9.8 billion | PetSmart: N/A

Trailing Twelve-Month Revenue
type: PropertyValue
value: Chewy: N/A | PetSmart: $6.5B

Store Locations
type: PropertyValue
value: Chewy: N/A | PetSmart: 1,400+

In-Store Grooming Availability
type: PropertyValue
value: Chewy: N/A | PetSmart: 85%

Veterinary Clinic Partnerships
type: PropertyValue
value: Chewy: N/A | PetSmart: Banfield Pet Hospital

Q4 FY2026 Revenue
type: PropertyValue
value: Chewy: N/A | PetSmart: $1.65B

Private Label Product Lines
type: PropertyValue
value: Chewy: N/A | PetSmart: 7

Total Product Selection
type: PropertyValue
value: Chewy: N/A | PetSmart: ~15,000 in-store

Average Price Markup vs Wholesale
type: PropertyValue
value: Chewy: N/A | PetSmart: 40-50% markup

Standard Shipping Delivery Time
type: PropertyValue
value: Chewy: N/A | PetSmart: 5-7 days (non-Prime equivalent)

Grooming Service Availability
type: PropertyValue
value: Chewy: N/A | PetSmart: 1,400+ locations with grooming

Prescription Pharmacy Services
type: PropertyValue
value: Chewy: N/A | PetSmart: Full in-store pharmacy with Rx processing

Subscribe & Save Discount
type: PropertyValue
value: Chewy: N/A | PetSmart: 0% (no subscription program)

Training Classes Availability
type: PropertyValue
value: Chewy: N/A | PetSmart: Available at select locations

Physical Store Locations (US)
type: PropertyValue
value: Chewy: N/A | PetSmart: 1,400+ stores

Product Selection (SKUs)
type: PropertyValue
value: Chewy: N/A | PetSmart: ~15,000

Average Price on Popular Items
type: PropertyValue
value: Chewy: N/A | PetSmart: Baseline (reference price)

Grooming Service Locations
type: PropertyValue
value: Chewy: N/A | PetSmart: 1,400+ locations with grooming

Prime/Loyalty Cost (Annual)
type: PropertyValue
value: Chewy: N/A | PetSmart: Free (PetSmart Treats rewards)

Standard Shipping Cost
type: PropertyValue
value: Chewy: N/A | PetSmart: $5.95+ per order

Fastest Delivery Option
type: PropertyValue
value: Chewy: N/A | PetSmart: Same-day in-store pickup

Loyalty Program Reward Rate
type: PropertyValue
value: Chewy: N/A | PetSmart: 5% back on purchases

Specialty Services Offered
type: PropertyValue
value: Chewy: N/A | PetSmart: Grooming, Training, Vet clinics

Average Pet Food Price (25 lb bag, premium brand)
type: PropertyValue
value: Chewy: N/A | PetSmart: $65-75

Physical Store Locations (US)
type: PropertyValue
value: Chewy: N/A | PetSmart: 1,460

Grooming Service Availability
type: PropertyValue
value: Chewy: N/A | PetSmart: 1,300+ grooming salons

Standard Shipping Time
type: PropertyValue
value: Chewy: N/A | PetSmart: Same-day (in-store pickup)

Veterinary Service Locations
type: PropertyValue
value: Chewy: N/A | PetSmart: 800+ Banfield clinics

Customer Review Average (Pet Products)
type: PropertyValue
value: Chewy: N/A | PetSmart: 4.0

Prime/Loyalty Membership Cost
type: PropertyValue
value: Chewy: N/A | PetSmart: PetSmart Treats free

SpeakableSpecification
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Chewy — Wikipedia
type: CreativeWork

PetSmart — Wikipedia
type: CreativeWork

Compare Chewy vs PetSmart
type: Action
additional type: CompareAction
target: https://www.aversusb.net/compare/chewy-vs-petsmart
object: Chewy
object: PetSmart

Trailing Twelve-Month Revenue
type: PropertyValue
value reference: Financial Performance

Store Locations
type: PropertyValue
value reference: Retail Footprint

In-Store Grooming Availability
type: PropertyValue
value reference: Service Offerings

Veterinary Clinic Partnerships
type: PropertyValue
value reference: Healthcare Services

Q4 FY2026 Revenue
type: PropertyValue
value reference: Financial Performance

Private Label Product Lines
type: PropertyValue
value reference: Product Portfolio

Total Product Selection
type: PropertyValue
value reference: Variety

Average Price Markup vs Wholesale
type: PropertyValue
value reference: Pricing

Standard Shipping Delivery Time
type: PropertyValue
value reference: Delivery

Grooming Service Availability
type: PropertyValue
value reference: Services

Prescription Pharmacy Services
type: PropertyValue
value reference: Services

Subscribe & Save Discount
type: PropertyValue
value reference: Recurring Orders

Training Classes Availability
type: PropertyValue
value reference: Services

Physical Store Locations (US)
type: PropertyValue
value reference: Retail

Product Selection (SKUs)
type: PropertyValue
value reference: Selection

Average Price on Popular Items
type: PropertyValue
value reference: Pricing

Grooming Service Locations
type: PropertyValue
value reference: Services

Prime/Loyalty Cost (Annual)
type: PropertyValue
value reference: Membership

Standard Shipping Cost
type: PropertyValue
value reference: Shipping

Fastest Delivery Option
type: PropertyValue
value reference: Delivery

Loyalty Program Reward Rate
type: PropertyValue
value reference: Rewards

Specialty Services Offered
type: PropertyValue
value reference: Services

Average Pet Food Price (25 lb bag, premium brand)
type: PropertyValue
value reference: Pricing

Physical Store Locations (US)
type: PropertyValue
value reference: Accessibility

Grooming Service Availability
type: PropertyValue
value reference: Services

Standard Shipping Time
type: PropertyValue
value reference: Delivery

Veterinary Service Locations
type: PropertyValue
value reference: Services

Customer Review Average (Pet Products)
type: PropertyValue
value reference: Quality

Prime/Loyalty Membership Cost
type: PropertyValue
value reference: Pricing