Bugsnag specializes in error tracking and crash reporting with a $29/month entry price, while New Relic is a comprehensive observability platform with APM, infrastructure monitoring, and logs starting at $99/month. Choose Bugsnag for focused error management on a budget; choose New Relic for full-stack monitoring at scale.
Bugsnag vs New Relic — Side-by-side comparison on A Versus B
Mobile-first error monitoring and session replay platform with focus on iOS, Android, and React Native apps.
Full-stack observability platform offering APM, infrastructure monitoring, logging, and synthetic monitoring with flexible data ingestion.
Primary Focus. Starting Price (Monthly). Supported Platforms. Infrastructure Monitoring. Real User Monitoring (RUM). Setup Time (hours). Free Tier Events/Month
Choose Bugsnag if you need lightweight, budget-friendly error tracking with quick implementation for mobile and web applications. Choose New Relic if you require comprehensive observability across your entire stack including infrastructure, APM, and logs, and have the budget for enterprise-grade monitoring.
Bugsnag: 7 days | New Relic: 30 days (logs), 365 days (metrics)
Bugsnag: Cloud-only SaaS | New Relic: N/A
Bugsnag: AI/ML-powered (automatic learning) | New Relic: N/A
Bugsnag: Native iOS/Android support | New Relic: N/A
Bugsnag: Automatic with obfuscation detection | New Relic: N/A
Bugsnag: Advanced with interaction tracking and performance metrics | New Relic: N/A
Bugsnag: Native support with video replay | New Relic: N/A
Bugsnag: 50+ | New Relic: 40+ including Java, Python, Node.js, Go, Ruby
Bugsnag: Native with custom rules | New Relic: N/A
Bugsnag: 0 (error monitoring only) | New Relic: N/A
Bugsnag: Up to 100 events per crash | New Relic: N/A
Bugsnag: 32 integrations | New Relic: N/A
Bugsnag: $2,000 (Enterprise) | New Relic: N/A
Bugsnag: Yes (primary focus) | New Relic: N/A
Bugsnag: 50+ integrations | New Relic: 400+
Bugsnag: 150+ integrations | New Relic: 600+
APM (Application Performance Monitoring)
Bugsnag: Basic APM with error tracking | New Relic: N/A
Bugsnag: Application errors only | New Relic: Native (servers, containers, Kubernetes)
Bugsnag: Basic session replay | New Relic: N/A
Bugsnag: Basic authentication and data encryption | New Relic: N/A
Bugsnag: $29/month | New Relic: $99/month
Bugsnag: iOS, Android, React Native, Flutter | New Relic: N/A
Bugsnag: 50,000 | New Relic: 100 GB ingestion/month
Bugsnag: Standard with manual upload | New Relic: N/A
Bugsnag: 22 languages/frameworks | New Relic: N/A
Bugsnag: Full session replay included | New Relic: N/A
Bugsnag: No (error monitoring only) | New Relic: N/A
Bugsnag: Requires additional integrations (8-16 hours) | New Relic: N/A
Bugsnag: Advanced with multiple rule types | New Relic: N/A
Bugsnag: 50,000 events | New Relic: 100 GB ingest
Bugsnag: 15+ languages/frameworks | New Relic: 30+ languages/frameworks
Bugsnag: Not available | New Relic: 8 seconds
Bugsnag: N/A | New Relic: Limited trial only
Bugsnag: N/A | New Relic: $1,200+ (Enterprise tier)
Bugsnag: N/A | New Relic: Integrated with 100+ data sources
Bugsnag: N/A | New Relic: Advanced profiling and error intelligence
Bugsnag: N/A | New Relic: $0.30 per GB ingested
Bugsnag: N/A | New Relic: Solid core capabilities
Bugsnag: N/A | New Relic: More intuitive, faster onboarding
Bugsnag: N/A | New Relic: Good with cloud-native focus
Bugsnag: N/A | New Relic: Multi-tenant SaaS limit (typically 50-500TB per org)
Bugsnag: N/A | New Relic: 3 (NRQL - SQL-like, intuitive)
Bugsnag: N/A | New Relic: SaaS only (cloud-hosted)
Bugsnag: N/A | New Relic: Method-level profiling
Bugsnag: N/A | New Relic: Rule-based thresholds
Bugsnag: N/A | New Relic: 35-45% reduction
Bugsnag: N/A | New Relic: 10,000 req/min
Bugsnag: N/A | New Relic: Manual instrumentation required
Bugsnag: N/A | New Relic: Requires Pixie integration
Monthly Platform Cost (100GB/month ingestion)
Mean Time to Resolution (MTTR) Improvement
Bugsnag: N/A | New Relic: 30-40% faster (manual investigation)
Setup Time for Multi-Service Environment
Bugsnag: N/A | New Relic: 7-14 days (manual per service)
Bugsnag: N/A | New Relic: 14 days unlimited
Bugsnag: N/A | New Relic: Supported via agents, requires configuration
Bugsnag: N/A | New Relic: 4.6 stars (1,800+ reviews)
Bugsnag: N/A | New Relic: $500-$800 typical (based on ~1-2 GB/day ingestion)
Bugsnag: N/A | New Relic: ~700 integrations (includes agents, APIs, partners)
Bugsnag: N/A | New Relic: 900+ with automatic instrumentation
Bugsnag: N/A | New Relic: 1-2 hours (wizard-based, automatic)
Bugsnag: N/A | New Relic: Cloud-only SaaS (no self-hosted option)
Bugsnag: N/A | New Relic: 24/7 with 1-4 hour response SLA depending on tier
Bugsnag: N/A | New Relic: Full team access included; per-user pricing optional
Bugsnag: N/A | New Relic: 600+ integrations
Bugsnag: N/A | New Relic: Advanced ML-based detection
Bugsnag: N/A | New Relic: 16,000+ customers
Bugsnag: N/A | New Relic: 600 calls/minute
Bugsnag: N/A | New Relic: Transaction tracing, error stack traces
Bugsnag: N/A | New Relic: Native (full instrumentation out-of-box)
Bugsnag: N/A | New Relic: 4.6 stars (2,400+ reviews)
Bugsnag: N/A | New Relic: Advanced cluster intelligence with pod diagnostics
Bugsnag: N/A | New Relic: 13 days (metrics) / 8 days (events)
Bugsnag: N/A | New Relic: Manual configuration required
Bugsnag: N/A | New Relic: Available with premium add-on
Average Customer Satisfaction (G2 Rating)
Bugsnag: N/A | New Relic: 4.3/5.0 (2,100+ reviews)
Bugsnag: N/A | New Relic: Enterprise-grade
Bugsnag: N/A | New Relic: 75% noise reduction
Bugsnag: N/A | New Relic: 4-8 hours for basic APM
Bugsnag: N/A | New Relic: Reactive rule-based alerts
Bugsnag: N/A | New Relic: NRQL (natural language-like, easier to learn)
Bugsnag: N/A | New Relic: 10+ (auto-instrumented)
Bugsnag: N/A | New Relic: Pre-built templates with limited custom visualization options
Bugsnag: N/A | New Relic: 1 option (SaaS cloud-only)
Bugsnag: N/A | New Relic: Advanced ML-powered anomaly detection and root cause analysis
How to choose between Bugsnag and New Relic
Bugsnag vs New Relic — Structured Comparison Data
Machine-readable comparison dataset for Bugsnag vs New Relic. Contains 158 attribute comparisons, 5 FAQ pairs.
Bugsnag vs New Relic — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for Bugsnag vs New Relic.
What's the main difference between Bugsnag and New Relic?
Bugsnag focuses exclusively on error tracking and crash reporting starting at $29/month, making it ideal for teams that need lightweight error management. New Relic is a comprehensive observability platform ($99+/month) that includes error tracking, APM, infrastructure monitoring, logs, and session replay—providing full-stack visibility.
Which tool is better for mobile app monitoring?
Bugsnag excels at mobile crash reporting with a 99.9% event capture rate, faster implementation (30 minutes), and mobile-first design. New Relic offers broader visibility into how mobile errors impact backend systems and infrastructure, but requires more complex setup.
Can I use Bugsnag if I need infrastructure monitoring?
No, Bugsnag does not include infrastructure monitoring. You would need to integrate it with separate tools like Datadog or Prometheus. New Relic includes comprehensive infrastructure monitoring as part of its single platform.
Bugsnag costs typically $50-200/month for most teams depending on error volume. New Relic pricing scales with data ingestion and can reach $500-2,000+/month for large enterprises collecting metrics, logs, and traces across hundreds of services.
Which tool has the shortest learning curve?
Bugsnag has a significantly easier learning curve with straightforward setup in under 30 minutes and an intuitive developer-focused interface. New Relic requires 2-4 hours of setup and configuration, though provides more advanced features once mastered.
How to Choose Between Bugsnag and New Relic
Primary Focus: Bugsnag has Error tracking & crash reporting, while New Relic has Full-stack observability (APM + infra + logs).
Starting Price (Monthly): Bugsnag has $29, while New Relic has $99.
Supported Platforms: Bugsnag has 15+ (mobile, web, backend), while New Relic has 30+ (comprehensive coverage).
Infrastructure Monitoring: Bugsnag has Not included, while New Relic has Full infrastructure & container monitoring.
Real User Monitoring (RUM): Bugsnag has Basic browser monitoring, while New Relic has Advanced RUM with session replay.
Setup Time (hours): Bugsnag has 0.5 hours, while New Relic has 2-4 hours.
Free Tier Events/Month: Bugsnag has 50,000, while New Relic has 100 GB ingest.