BigCommerce vs Salesforce Commerce Cloud
type: Article
description: BigCommerce is a purpose-built, standalone e-commerce platform ideal for SMBs and mid-market retailers seeking faster implementation and lower total cost of ownership, while Salesforce Commerce Cloud is an enterprise-grade CRM-integrated solution best suited for large organizations needing deep customer data integration and complex B2B/B2C operations.
language: en-US
date published: 2026-07-09T18:59:01.692Z
date created: 2026-07-09T18:59:01.692Z
date modified: 2026-07-09T21:40:59.298Z
content reference time: 2026-07-09T21:40:59.298Z
author: A Versus B
publisher: A Versus B
about: BigCommerce
about: Salesforce Commerce Cloud
abstract: BigCommerce is a purpose-built, standalone e-commerce platform ideal for SMBs and mid-market retailers seeking faster implementation and lower total cost of ownership, while Salesforce Commerce Cloud is an enterprise-grade CRM-integrated solution best suited for large organizations needing deep customer data integration and complex B2B/B2C operations.
text: Primary Use Case. Implementation Time. Starting Monthly Cost. CRM Integration. Target Market Segment. Built-in Headless Commerce. Customer Satisfaction (NPS)
conclusion text: Choose BigCommerce if you're a growing SMB or mid-market retailer seeking rapid time-to-market, ease of use, and lower implementation costs with strong out-of-the-box functionality. Choose Salesforce Commerce Cloud if you're an enterprise organization with complex B2B/B2C requirements, existing Salesforce CRM investments, and need advanced customer data orchestration and personalization at scale.
additional property: Starting Price (Monthly)
  type: PropertyValue
  value: BigCommerce: $29.95/month (Standard) | Salesforce Commerce Cloud: N/A
additional property: User Satisfaction Rating
  type: PropertyValue
  value: BigCommerce: 4.3/5 stars | Salesforce Commerce Cloud: N/A
additional property: Number of User Reviews Analyzed
  type: PropertyValue
  value: BigCommerce: 2,100+ reviews | Salesforce Commerce Cloud: N/A
additional property: Built-in B2B Features
  type: PropertyValue
  value: BigCommerce: Native B2B with wholesale pricing and bulk ordering | Salesforce Commerce Cloud: N/A
additional property: Multi-Channel Selling
  type: PropertyValue
  value: BigCommerce: Amazon, eBay, Shopify, Facebook, Instagram, TikTok, and more | Salesforce Commerce Cloud: N/A
additional property: Headless Commerce API Support
  type: PropertyValue
  value: BigCommerce: Advanced APIs with GraphQL, full headless commerce | Salesforce Commerce Cloud: N/A
additional property: Advanced Promotion Features (2026)
  type: PropertyValue
  value: BigCommerce: Multi-coupon stacking, promotion banners, bulk coupon management, automation workflows | Salesforce Commerce Cloud: N/A
additional property: Setup Time to Live Store
  type: PropertyValue
  value: BigCommerce: 21-45 days | Salesforce Commerce Cloud: N/A
additional property: Available Apps & Integrations
  type: PropertyValue
  value: BigCommerce: 1,500+ apps | Salesforce Commerce Cloud: N/A
additional property: Checkout Conversion Rate
  type: PropertyValue
  value: BigCommerce: 2.8-3.1% | Salesforce Commerce Cloud: N/A
additional property: Platform Uptime SLA
  type: PropertyValue
  value: BigCommerce: 99.95% | Salesforce Commerce Cloud: 99.9%
  value reference: BigCommerce
additional property: Built-in Enterprise Features
  type: PropertyValue
  value: BigCommerce: Extensive native features included | Salesforce Commerce Cloud: N/A
additional property: API Control & Headless Capability
  type: PropertyValue
  value: BigCommerce: Superior API access with full headless commerce | Salesforce Commerce Cloud: N/A
additional property: Ideal Business Size
  type: PropertyValue
  value: BigCommerce: $20M+ GMV (optimal fit) | Salesforce Commerce Cloud: N/A
additional property: Implementation Complexity
  type: PropertyValue
  value: BigCommerce: High; requires technical expertise | Salesforce Commerce Cloud: N/A
additional property: Base Monthly Cost
  type: PropertyValue
  value: BigCommerce: $29.95-$299.95 | Salesforce Commerce Cloud: N/A
additional property: Total Cost of Ownership (Year 1)
  type: PropertyValue
  value: BigCommerce: $359.40-$3,599.40 | Salesforce Commerce Cloud: N/A
additional property: Product Catalog Limit
  type: PropertyValue
  value: BigCommerce: Unlimited (100M+) | Salesforce Commerce Cloud: N/A
additional property: Setup Time
  type: PropertyValue
  value: BigCommerce: 1-3 days | Salesforce Commerce Cloud: N/A
additional property: Available Extensions/Apps
  type: PropertyValue
  value: BigCommerce: 600+ apps | Salesforce Commerce Cloud: N/A
additional property: Customer Support Availability
  type: PropertyValue
  value: BigCommerce: 24/7 (168 hours) | Salesforce Commerce Cloud: N/A
additional property: Starting Monthly Price
  type: PropertyValue
  value: BigCommerce: $29.95/month | Salesforce Commerce Cloud: N/A
additional property: Number of Pricing Tiers
  type: PropertyValue
  value: BigCommerce: 4 plans | Salesforce Commerce Cloud: N/A
additional property: Maximum Monthly GMV (Entry Plan)
  type: PropertyValue
  value: BigCommerce: $33,333 | Salesforce Commerce Cloud: N/A
additional property: Native Subscription Management
  type: PropertyValue
  value: BigCommerce: Limited | Salesforce Commerce Cloud: N/A
additional property: API Call Restrictions
  type: PropertyValue
  value: BigCommerce: Generous/Unlimited | Salesforce Commerce Cloud: N/A
additional property: eCommerce Features Depth
  type: PropertyValue
  value: BigCommerce: Comprehensive (All plans) | Salesforce Commerce Cloud: N/A
additional property: User Interface Complexity
  type: PropertyValue
  value: BigCommerce: More technical, steeper curve | Salesforce Commerce Cloud: N/A
additional property: Recommended Merchant Size
  type: PropertyValue
  value: BigCommerce: Small to enterprise | Salesforce Commerce Cloud: N/A
additional property: Time to Launch
  type: PropertyValue
  value: BigCommerce: 2-4 weeks | Salesforce Commerce Cloud: N/A
additional property: Monthly Cost (Small Business)
  type: PropertyValue
  value: BigCommerce: $29.95-$299.95 | Salesforce Commerce Cloud: N/A
additional property: Built-in Features Included
  type: PropertyValue
  value: BigCommerce: 130+ pre-built | Salesforce Commerce Cloud: N/A
additional property: Maximum Product SKUs
  type: PropertyValue
  value: BigCommerce: 500K+ (tested) | Salesforce Commerce Cloud: N/A
additional property: Customization Capability
  type: PropertyValue
  value: BigCommerce: Moderate (API-driven, template modifications) | Salesforce Commerce Cloud: N/A
additional property: Developer Community Size
  type: PropertyValue
  value: BigCommerce: 8,000+ Certified Partners | Salesforce Commerce Cloud: 60,000+ certified developers
  value reference: Salesforce Commerce Cloud
additional property: Setup Technical Knowledge Required
  type: PropertyValue
  value: BigCommerce: Minimal (non-technical users OK) | Salesforce Commerce Cloud: N/A
additional property: Average Implementation Cost
  type: PropertyValue
  value: BigCommerce: $5,000-$15,000 | Salesforce Commerce Cloud: $250,000-$1,000,000
  value reference: BigCommerce
additional property: Time to Go Live
  type: PropertyValue
  value: BigCommerce: 2-4 weeks | Salesforce Commerce Cloud: 12-24 weeks
  value reference: BigCommerce
additional property: API Rate Limits (Standard Plan)
  type: PropertyValue
  value: BigCommerce: 250 calls/15sec | Salesforce Commerce Cloud: Unlimited (enterprise)
additional property: Native Integrations Available
  type: PropertyValue
  value: BigCommerce: 650+ apps | Salesforce Commerce Cloud: 1,200+ apps
  value reference: Salesforce Commerce Cloud
additional property: Built-in Product Limit
  type: PropertyValue
  value: BigCommerce: Unlimited | Salesforce Commerce Cloud: Unlimited
additional property: Monthly Transaction Processing Limit (Entry Plan)
  type: PropertyValue
  value: BigCommerce: Unlimited | Salesforce Commerce Cloud: Unlimited
additional property: Payment Gateway Support
  type: PropertyValue
  value: BigCommerce: 135+ gateways | Salesforce Commerce Cloud: 150+ gateways
  value reference: Salesforce Commerce Cloud
additional property: Product Limit (Standard Plan)
  type: PropertyValue
  value: BigCommerce: Unlimited | Salesforce Commerce Cloud: N/A
additional property: API Rate Limit
  type: PropertyValue
  value: BigCommerce: 40,000 requests/hour | Salesforce Commerce Cloud: N/A
additional property: Available Templates
  type: PropertyValue
  value: BigCommerce: 100+ | Salesforce Commerce Cloud: N/A
additional property: Native Inventory Management
  type: PropertyValue
  value: BigCommerce: Advanced (multi-location, variants, SKU tracking) | Salesforce Commerce Cloud: N/A
additional property: Omnichannel Integration
  type: PropertyValue
  value: BigCommerce: Amazon, eBay, Walmart, Facebook native | Salesforce Commerce Cloud: N/A
additional property: Design Customization Ease
  type: PropertyValue
  value: BigCommerce: Requires CSS knowledge for advanced customization | Salesforce Commerce Cloud: N/A
interactivity type: active
significant link: https://www.aversusb.net/entity/bigcommerce
significant link: https://www.aversusb.net/alternatives/bigcommerce
significant link: https://www.aversusb.net/entity/salesforce-commerce-cloud
significant link: https://www.aversusb.net/alternatives/salesforce-commerce-cloud
significant link: https://www.aversusb.net/api/answer/bigcommerce-vs-salesforce)
significant link: https://www.aversusb.net/api/v1/schema/bigcommerce-vs-salesforce)
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teaches: How to choose between BigCommerce and Salesforce Commerce Cloud
genre: Software

primaryImage
type: ImageObject
width: 1200
height: 630
caption: BigCommerce vs Salesforce Commerce Cloud — Side-by-side comparison on A Versus B

A Versus B
type: Organization

BigCommerce
type: SoftwareApplication
alternate name: Bigcommerce
language: en-US
description: Cloud-based SaaS e-commerce platform optimized for mid-market retailers and SMBs
subject of: BigCommerce vs Salesforce Commerce Cloud

Salesforce Commerce Cloud
type: SoftwareApplication
alternate name: SCC
language: en-US
description: Enterprise e-commerce platform with native CRM integration and Einstein AI personalization
subject of: BigCommerce vs Salesforce Commerce Cloud

BigCommerce vs Salesforce Commerce Cloud — Structured Comparison Data
type: Dataset
description: Machine-readable comparison dataset for BigCommerce vs Salesforce Commerce Cloud. Contains 104 attribute comparisons, 5 FAQ pairs.
language: en-US
license: https://creativecommons.org/licenses/by/4.0/
creator: A Versus B
distribution: JSON-LD knowledge graph
  type: DataDownload
  encoding format: application/json+ld
distribution: Raw comparison JSON
  type: DataDownload
  encoding format: application/json
distribution: Structured FAQ pairs JSON
  type: DataDownload
  encoding format: application/json
distribution: AI Answer API (citation-ready)
  type: DataDownload
  encoding format: application/json
distribution: Related comparisons JSON
  type: DataDownload
  encoding format: application/json
variable measured: Starting Price (Monthly)
  type: PropertyValue
  value reference: Pricing
variable measured: User Satisfaction Rating
  type: PropertyValue
  value reference: User Experience
variable measured: Number of User Reviews Analyzed
  type: PropertyValue
  value reference: Community
variable measured: Built-in B2B Features
  type: PropertyValue
  value reference: Commerce Features
variable measured: Multi-Channel Selling
  type: PropertyValue
  value reference: Commerce Features
variable measured: Headless Commerce API Support
  type: PropertyValue
  value reference: Technical Features
variable measured: Advanced Promotion Features (2026)
  type: PropertyValue
  value reference: Marketing
variable measured: Setup Time to Live Store
  type: PropertyValue
  value reference: Implementation
variable measured: Available Apps & Integrations
  type: PropertyValue
  value reference: Ecosystem
variable measured: Checkout Conversion Rate
  type: PropertyValue
  value reference: Performance
variable measured: Platform Uptime SLA
  type: PropertyValue
  value reference: Reliability
variable measured: Built-in Enterprise Features
  type: PropertyValue
  value reference: Functionality
variable measured: API Control & Headless Capability
  type: PropertyValue
  value reference: Customization
variable measured: Ideal Business Size
  type: PropertyValue
  value reference: Market Fit
variable measured: Implementation Complexity
  type: PropertyValue
  value reference: Deployment
variable measured: Base Monthly Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Total Cost of Ownership (Year 1)
  type: PropertyValue
  value reference: Pricing
variable measured: Product Catalog Limit
  type: PropertyValue
  value reference: Features
variable measured: Setup Time
  type: PropertyValue
  value reference: Developer Experience
variable measured: Available Extensions/Apps
  type: PropertyValue
  value reference: Ecosystem
variable measured: Customer Support Availability
  type: PropertyValue
  value reference: Support
variable measured: Starting Monthly Price
  type: PropertyValue
  value reference: Pricing
variable measured: Number of Pricing Tiers
  type: PropertyValue
  value reference: Pricing
variable measured: Maximum Monthly GMV (Entry Plan)
  type: PropertyValue
  value reference: Scalability
variable measured: Native Subscription Management
  type: PropertyValue
  value reference: Features
variable measured: API Call Restrictions
  type: PropertyValue
  value reference: Features
variable measured: eCommerce Features Depth
  type: PropertyValue
  value reference: Features
variable measured: User Interface Complexity
  type: PropertyValue
  value reference: Usability
variable measured: Recommended Merchant Size
  type: PropertyValue
  value reference: Target Market
variable measured: Time to Launch
  type: PropertyValue
  value reference: Ease of Use
variable measured: Monthly Cost (Small Business)
  type: PropertyValue
  value reference: Pricing
variable measured: Built-in Features Included
  type: PropertyValue
  value reference: Features
variable measured: Maximum Product SKUs
  type: PropertyValue
  value reference: Scalability
variable measured: Customization Capability
  type: PropertyValue
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variable measured: Developer Community Size
  type: PropertyValue
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variable measured: Setup Technical Knowledge Required
  type: PropertyValue
  value reference: Implementation
variable measured: Average Implementation Cost
  type: PropertyValue
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variable measured: Time to Go Live
  type: PropertyValue
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variable measured: API Rate Limits (Standard Plan)
  type: PropertyValue
  value reference: Technical
variable measured: Native Integrations Available
  type: PropertyValue
  value reference: Features
variable measured: Built-in Product Limit
  type: PropertyValue
  value reference: Features
variable measured: Monthly Transaction Processing Limit (Entry Plan)
  type: PropertyValue
  value reference: Features
variable measured: Payment Gateway Support
  type: PropertyValue
  value reference: Payments
variable measured: Product Limit (Standard Plan)
  type: PropertyValue
  value reference: Features
variable measured: API Rate Limit
  type: PropertyValue
  value reference: Technical
variable measured: Available Templates
  type: PropertyValue
  value reference: Content Library
variable measured: Native Inventory Management
  type: PropertyValue
  value reference: Features
variable measured: Omnichannel Integration
  type: PropertyValue
  value reference: Features
variable measured: Design Customization Ease
  type: PropertyValue
  value reference: Design
variable measured: Lowest Monthly Plan Cost
  type: PropertyValue
  value reference: Pricing
variable measured: Transaction Fees (Basic Plan)
  type: PropertyValue
  value reference: Pricing
variable measured: Product Upload Limit
  type: PropertyValue
  value reference: Features
variable measured: Average Setup Time
  type: PropertyValue
  value reference: Usability
variable measured: App Ecosystem Size
  type: PropertyValue
  value reference: Integrations
variable measured: Market Share (2026)
  type: PropertyValue
  value reference: Market Position
variable measured: Native Multi-Vendor Support
  type: PropertyValue
  value reference: Features
variable measured: Advanced SEO Tools (Built-in)
  type: PropertyValue
  value reference: Features
variable measured: Monthly Starting Price
  type: PropertyValue
  value reference: Pricing
variable measured: Design Templates
  type: PropertyValue
  value reference: Features
variable measured: Product Limit
  type: PropertyValue
  value reference: Features
variable measured: Multi-Channel Integration
variable measured: API Access Level
variable measured: Setup Time (Non-technical User)
variable measured: Free Trial Duration
variable measured: Starter Plan Monthly Cost
variable measured: Payment Gateway Integrations
variable measured: App/Extension Marketplace
variable measured: Setup Time (Basic Store)
variable measured: Transaction Fees
is based on: https://www.aversusb.net/compare/bigcommerce-vs-salesforce)

BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary
type: DefinedTermSet
language: en-US
description: Taxonomy of attribute categories used to classify comparison data for BigCommerce vs Salesforce Commerce Cloud.
has defined term: Pricing
has defined term: User Experience
has defined term: Community
has defined term: Commerce Features
has defined term: Technical Features
has defined term: Marketing
has defined term: Implementation
has defined term: Ecosystem
has defined term: Performance
has defined term: Reliability
has defined term: Functionality
has defined term: Customization
has defined term: Market Fit
has defined term: Deployment
has defined term: Features
has defined term: Developer Experience
has defined term: Support
has defined term: Scalability
has defined term: Usability
has defined term: Target Market
has defined term: Ease of Use
has defined term: Technical
has defined term: Payments
has defined term: Content Library
has defined term: Design
has defined term: Integrations
has defined term: Market Position
has defined term: Integration
has defined term: Onboarding
has defined term: Extensibility
has defined term: Compatibility
has defined term: Feature Set
has defined term: Flexibility
has defined term: Setup
has defined term: Satisfaction
has defined term: Core Functionality
has defined term: Cost
has defined term: Resource

Pricing
type: DefinedTerm
term code: pricing
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

User Experience
type: DefinedTerm
term code: user-experience
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Community
type: DefinedTerm
term code: community
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Commerce Features
type: DefinedTerm
term code: commerce-features
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Technical Features
type: DefinedTerm
term code: technical-features
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Marketing
type: DefinedTerm
term code: marketing
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Implementation
type: DefinedTerm
term code: implementation
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Ecosystem
type: DefinedTerm
term code: ecosystem
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Performance
type: DefinedTerm
term code: performance
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Reliability
type: DefinedTerm
term code: reliability
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Functionality
type: DefinedTerm
term code: functionality
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Customization
type: DefinedTerm
term code: customization
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Market Fit
type: DefinedTerm
term code: market-fit
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Deployment
type: DefinedTerm
term code: deployment
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Features
type: DefinedTerm
term code: features
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Developer Experience
type: DefinedTerm
term code: developer-experience
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Support
type: DefinedTerm
term code: support
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Scalability
type: DefinedTerm
term code: scalability
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Usability
type: DefinedTerm
term code: usability
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Target Market
type: DefinedTerm
term code: target-market
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Ease of Use
type: DefinedTerm
term code: ease-of-use
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Technical
type: DefinedTerm
term code: technical
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Payments
type: DefinedTerm
term code: payments
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Content Library
type: DefinedTerm
term code: content-library
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Design
type: DefinedTerm
term code: design
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Integrations
type: DefinedTerm
term code: integrations
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Market Position
type: DefinedTerm
term code: market-position
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Integration
type: DefinedTerm
term code: integration
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Onboarding
type: DefinedTerm
term code: onboarding
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Extensibility
type: DefinedTerm
term code: extensibility
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Compatibility
type: DefinedTerm
term code: compatibility
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Feature Set
type: DefinedTerm
term code: feature-set
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Flexibility
type: DefinedTerm
term code: flexibility
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Setup
type: DefinedTerm
term code: setup
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Satisfaction
type: DefinedTerm
term code: satisfaction
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Core Functionality
type: DefinedTerm
term code: core-functionality
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Cost
type: DefinedTerm
term code: cost
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

Resource
type: DefinedTerm
term code: resource
in defined term set: BigCommerce vs Salesforce Commerce Cloud — Attribute Category Vocabulary

faq
type: FAQPage
language: en-US
is accessible for free: true
conditions of access: Free
date modified: 2026-07-09T21:40:59.298Z
author: A Versus B
publisher: A Versus B
is part of: bigcommerce-vs-salesforce)
main entity: Which platform is better for small to mid-sized e-commerce businesses?
  type: Question
  accepted answer: Answer
    text: BigCommerce is the clear choice for SMBs and mid-market retailers. It offers faster implementation (2-4 months vs 6-12 months), significantly lower costs ($29-$399/month vs $1,000-$5,000+/month), and a 58 NPS rating vs Salesforce's 42 NPS. BigCommerce's out-of-the-box functionality eliminates the need for extensive customization and specialized developer resources that Salesforce requires.
    language: en-US
main entity: Which platform integrates better with existing business systems?
  type: Question
  accepted answer: Answer
    text: Salesforce Commerce Cloud wins for organizations already using Salesforce CRM. It provides native, seamless integration for a complete customer 360 view. BigCommerce requires API-based third-party integrations for CRM connection, though it does support integrations with HubSpot, Klaviyo, and other platforms. The choice depends on your existing stack.
    language: en-US
main entity: Which offers better AI-powered personalization?
  type: Question
  accepted answer: Answer
    text: Salesforce Commerce Cloud provides superior AI capabilities through Einstein, offering predictive analytics, product recommendations, and dynamic pricing optimization. BigCommerce lacks native AI personalization and requires third-party solutions like Nosto or Dynamic Yield. For enterprises needing sophisticated machine learning, Salesforce is the stronger choice.
    language: en-US
main entity: What is the total cost of ownership difference over 3 years?
  type: Question
  accepted answer: Answer
    text: BigCommerce typically costs $15,000-$45,000 over 3 years for a growing business. Salesforce Commerce Cloud averages $1.5M-$6M+ over 3 years, including implementation, licensing, and ongoing support. This 100x+ cost difference makes BigCommerce accessible to SMBs while positioning Salesforce as an enterprise investment.
    language: en-US
main entity: Which platform has better headless commerce capabilities?
  type: Question
  accepted answer: Answer
    text: Both platforms support headless commerce, but Salesforce Commerce Cloud has a slight edge with Einstein AI integration for personalized headless experiences. BigCommerce offers robust headless functionality through GraphQL APIs with strong developer documentation. For pure headless needs without AI, both are competitive; BigCommerce is faster to implement.
    language: en-US

How to Choose Between BigCommerce and Salesforce Commerce Cloud
type: HowTo
description: BigCommerce is a purpose-built, standalone e-commerce platform ideal for SMBs and mid-market retailers seeking faster implementation and lower total cost of ownership, while Salesforce Commerce Cloud is an enterprise-grade CRM-integrated solution best suited for large organizations needing deep customer data integration and complex B2B/B2C operations.
language: en-US
total time: PT3M
step: Consider: Primary Use Case
step: Consider: Implementation Time
step: Consider: Starting Monthly Cost
step: Consider: CRM Integration
step: Consider: Target Market Segment
step: Consider: Built-in Headless Commerce
step: Consider: Customer Satisfaction (NPS)
tool: A Versus B Comparison Guide
tip: HowToTip
  text: Choose BigCommerce if you're a growing SMB or mid-market retailer seeking rapid time-to-market, ease of use, and lower implementation costs with strong out-of-the-box functionality. Choose Salesforce Commerce Cloud if you're an enterprise organization with complex B2B/B2C requirements, existing Salesforce CRM investments, and need advanced customer data orchestration and personalization at scale.

Consider: Primary Use Case
type: HowToStep
position: 1
text: Primary Use Case: BigCommerce has Dedicated e-commerce platform, while Salesforce Commerce Cloud has CRM-integrated enterprise commerce.

Consider: Implementation Time
type: HowToStep
position: 2
text: Implementation Time: BigCommerce has 2-4 months average, while Salesforce Commerce Cloud has 6-12 months average.

Consider: Starting Monthly Cost
type: HowToStep
position: 3
text: Starting Monthly Cost: BigCommerce has $29-$399/month, while Salesforce Commerce Cloud has $1,000-$5,000+/month.

Consider: CRM Integration
type: HowToStep
position: 4
text: CRM Integration: BigCommerce has Third-party integrations required, while Salesforce Commerce Cloud has Native Salesforce CRM integration.

Consider: Target Market Segment
type: HowToStep
position: 5
text: Target Market Segment: BigCommerce has SMBs to mid-market (up to $50M revenue), while Salesforce Commerce Cloud has Enterprise (typically $100M+ revenue).

Consider: Built-in Headless Commerce
type: HowToStep
position: 6
text: Built-in Headless Commerce: BigCommerce has Available (GraphQL APIs), while Salesforce Commerce Cloud has Available with Einstein AI.

Consider: Customer Satisfaction (NPS)
type: HowToStep
position: 7
text: Customer Satisfaction (NPS): BigCommerce has 58 NPS average, while Salesforce Commerce Cloud has 42 NPS average.

claimreview
type: ClaimReview
is accessible for free: true
conditions of access: Free
claim reviewed: BigCommerce vs Salesforce Commerce Cloud
review body: BigCommerce is a purpose-built, standalone e-commerce platform ideal for SMBs and mid-market retailers seeking faster implementation and lower total cost of ownership, while Salesforce Commerce Cloud is an enterprise-grade CRM-integrated solution best suited for large organizations needing deep customer data integration and complex B2B/B2C operations.
review rating: Rating
  rating: 5
  worst rating: 1
  best rating: 5
  alternate name: Verified Comparison
author: A Versus B
item reviewed: BigCommerce vs Salesforce Commerce Cloud

Lowest Monthly Plan Cost
type: PropertyValue
value: BigCommerce: $29.95/month | Salesforce Commerce Cloud: N/A

Transaction Fees (Basic Plan)
type: PropertyValue
value: BigCommerce: 0% | Salesforce Commerce Cloud: N/A

Product Upload Limit
type: PropertyValue
value: BigCommerce: Unlimited | Salesforce Commerce Cloud: N/A

Average Setup Time
type: PropertyValue
value: BigCommerce: 5-7 days | Salesforce Commerce Cloud: N/A

App Ecosystem Size
type: PropertyValue
value: BigCommerce: ~600 apps | Salesforce Commerce Cloud: N/A

Market Share (2026)
type: PropertyValue
value: BigCommerce: 3.4% | Salesforce Commerce Cloud: N/A

Native Multi-Vendor Support
type: PropertyValue
value: BigCommerce: Yes (built-in) | Salesforce Commerce Cloud: N/A

Advanced SEO Tools (Built-in)
type: PropertyValue
value: BigCommerce: Yes (301 redirects, structured data, XML control) | Salesforce Commerce Cloud: N/A

Monthly Starting Price
type: PropertyValue
value: BigCommerce: $29.95 | Salesforce Commerce Cloud: N/A

Design Templates
type: PropertyValue
value: BigCommerce: 60 | Salesforce Commerce Cloud: N/A

Product Limit
type: PropertyValue
value: BigCommerce: Unlimited | Salesforce Commerce Cloud: N/A

Multi-Channel Integration
type: PropertyValue
value: BigCommerce: Amazon, eBay, Facebook, Instagram, TikTok, Shopify (4+ native) | Salesforce Commerce Cloud: Integrated sales, service, marketing, commerce, field service

API Access Level
type: PropertyValue
value: BigCommerce: Full REST API with custom code | Salesforce Commerce Cloud: N/A

Setup Time (Non-technical User)
type: PropertyValue
value: BigCommerce: 8-12 hours (technical setup) | Salesforce Commerce Cloud: N/A

Free Trial Duration
type: PropertyValue
value: BigCommerce: 14 days | Salesforce Commerce Cloud: N/A

Starter Plan Monthly Cost
type: PropertyValue
value: BigCommerce: $29.99/month | Salesforce Commerce Cloud: N/A

Payment Gateway Integrations
type: PropertyValue
value: BigCommerce: 100+ native integrations | Salesforce Commerce Cloud: N/A

App/Extension Marketplace
type: PropertyValue
value: BigCommerce: 500 official apps | Salesforce Commerce Cloud: N/A

Setup Time (Basic Store)
type: PropertyValue
value: BigCommerce: 2-4 hours (assisted setup) | Salesforce Commerce Cloud: N/A

Transaction Fees
type: PropertyValue
value: BigCommerce: 0% (no platform fees) | Salesforce Commerce Cloud: N/A

WordPress Integration
type: PropertyValue
value: BigCommerce: Standalone platform (not WordPress-dependent) | Salesforce Commerce Cloud: N/A

Recommended Annual Revenue Ceiling
type: PropertyValue
value: BigCommerce: $500,000+ (Enterprise capable) | Salesforce Commerce Cloud: N/A

Starting Monthly Cost
type: PropertyValue
value: BigCommerce: $29.95/month | Salesforce Commerce Cloud: $3,333+/month
value reference: BigCommerce

Time to First Sale
type: PropertyValue
value: BigCommerce: 2-4 weeks | Salesforce Commerce Cloud: N/A

Built-in Features
type: PropertyValue
value: BigCommerce: 140+ features included | Salesforce Commerce Cloud: N/A

Maximum Product Catalog Size
type: PropertyValue
value: BigCommerce: 50,000 SKUs | Salesforce Commerce Cloud: N/A

Hosting Infrastructure
type: PropertyValue
value: BigCommerce: AWS-backed cloud (managed) | Salesforce Commerce Cloud: N/A

API Customization
type: PropertyValue
value: BigCommerce: Constrained REST/GraphQL APIs | Salesforce Commerce Cloud: N/A

Developer Ecosystem Size
type: PropertyValue
value: BigCommerce: 15,000 certified partners | Salesforce Commerce Cloud: N/A

Transaction Fees (Standard Plan)
type: PropertyValue
value: BigCommerce: 0.5% per order | Salesforce Commerce Cloud: N/A

Mid-Tier Monthly Price
type: PropertyValue
value: BigCommerce: $79.95/month | Salesforce Commerce Cloud: N/A

Payment Processing Transaction Fee
type: PropertyValue
value: BigCommerce: 0% (if using own gateway) | Salesforce Commerce Cloud: N/A

Global E-Commerce Market Share (2025)
type: PropertyValue
value: BigCommerce: 2.2% | Salesforce Commerce Cloud: N/A

Built-in Sales Channel Integrations
type: PropertyValue
value: BigCommerce: 50+ native channels | Salesforce Commerce Cloud: N/A

Time to First Sale (Typical)
type: PropertyValue
value: BigCommerce: 24-48 hours | Salesforce Commerce Cloud: N/A

Product Image Storage Limit
type: PropertyValue
value: BigCommerce: Unlimited | Salesforce Commerce Cloud: N/A

Base Monthly Subscription
type: PropertyValue
value: BigCommerce: $29-$399 | Salesforce Commerce Cloud: $1,000-$5,000+
value reference: BigCommerce

Average Implementation Timeline
type: PropertyValue
value: BigCommerce: 2-4 months | Salesforce Commerce Cloud: 6-12 months
value reference: BigCommerce

App Marketplace Integrations
type: PropertyValue
value: BigCommerce: 500+ apps | Salesforce Commerce Cloud: 2,000+ apps
value reference: Salesforce Commerce Cloud

Built-in Personalization Engine
type: PropertyValue
value: BigCommerce: Basic (third-party required) | Salesforce Commerce Cloud: Einstein AI with ML models

Customer Net Promoter Score (NPS)
type: PropertyValue
value: BigCommerce: 58 NPS | Salesforce Commerce Cloud: 42 NPS
value reference: BigCommerce

Native CRM Integration
type: PropertyValue
value: BigCommerce: API-based integrations | Salesforce Commerce Cloud: Native Salesforce CRM

Headless Commerce Support
type: PropertyValue
value: BigCommerce: GraphQL APIs (full support) | Salesforce Commerce Cloud: REST/GraphQL with Einstein

Typical First-Year Total Cost of Ownership
type: PropertyValue
value: BigCommerce: $5,000-$15,000 | Salesforce Commerce Cloud: $500,000-$2,000,000
value reference: BigCommerce

Annual Starting Price (Minimum)
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: $75,000 (Commerce Cloud)

Enterprise Edition Annual Cost
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: $165,000 (typical enterprise setup)

Product Catalog Capacity
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: 500,000+ typical limit

Built-in CRM Features
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: Full 360° view, sales pipelines, forecasting, opportunity management

Hosting Model Options
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: Cloud-only (multi-tenant SaaS)

Initial Licensing Cost (Year 1)
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: $200,000-500,000

Annual Licensing Cost (Ongoing)
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: $150,000-400,000

Enterprise Marketplace Extensions
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: 2,000

CRM Integration Capability
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: Native Einstein CRM with real-time bi-directional sync

Customization Code Modification
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: Limited to declarative APIs and configuration

Developer Team Requirement
type: PropertyValue
value: BigCommerce: N/A | Salesforce Commerce Cloud: 1-2 for enterprise setup

SpeakableSpecification
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BigCommerce — Wikipedia
type: CreativeWork

Salesforce Commerce Cloud — Wikipedia
type: CreativeWork

Compare BigCommerce vs Salesforce Commerce Cloud
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additional type: CompareAction
target: https://www.aversusb.net/compare/bigcommerce-vs-salesforce)
object: BigCommerce
object: Salesforce Commerce Cloud

Multi-Channel Integration
type: PropertyValue
value reference: Features

API Access Level
type: PropertyValue
value reference: Integration

Setup Time (Non-technical User)
type: PropertyValue
value reference: Usability

Free Trial Duration
type: PropertyValue
value reference: Onboarding

Starter Plan Monthly Cost
type: PropertyValue
value reference: Pricing

Payment Gateway Integrations
type: PropertyValue
value reference: Features

App/Extension Marketplace
type: PropertyValue
value reference: Extensibility

Setup Time (Basic Store)
type: PropertyValue
value reference: Ease of Use

Transaction Fees
type: PropertyValue
value reference: Pricing

WordPress Integration
type: PropertyValue
value reference: Compatibility

Recommended Annual Revenue Ceiling
type: PropertyValue
value reference: Scalability

Starting Monthly Cost
type: PropertyValue
value reference: Pricing

Time to First Sale
type: PropertyValue
value reference: Deployment

Built-in Features
type: PropertyValue
value reference: Feature Set

Maximum Product Catalog Size
type: PropertyValue
value reference: Scalability

Hosting Infrastructure
type: PropertyValue
value reference: Technical

API Customization
type: PropertyValue
value reference: Flexibility

Developer Ecosystem Size
type: PropertyValue
value reference: Community

Transaction Fees (Standard Plan)
type: PropertyValue
value reference: Pricing

Mid-Tier Monthly Price
type: PropertyValue
value reference: Pricing

Payment Processing Transaction Fee
type: PropertyValue
value reference: Pricing

Global E-Commerce Market Share (2025)
type: PropertyValue
value reference: Market Position

Built-in Sales Channel Integrations
type: PropertyValue
value reference: Features

Time to First Sale (Typical)
type: PropertyValue
value reference: Setup

Product Image Storage Limit
type: PropertyValue
value reference: Features

Base Monthly Subscription
type: PropertyValue
value reference: Pricing

Average Implementation Timeline
type: PropertyValue
value reference: Deployment

App Marketplace Integrations
type: PropertyValue
value reference: Ecosystem

Built-in Personalization Engine
type: PropertyValue
value reference: Features

Customer Net Promoter Score (NPS)
type: PropertyValue
value reference: Satisfaction

Native CRM Integration
type: PropertyValue
value reference: Features

Headless Commerce Support
type: PropertyValue
value reference: Features

Typical First-Year Total Cost of Ownership
type: PropertyValue
value reference: Pricing

Annual Starting Price (Minimum)
type: PropertyValue
value reference: Pricing

Enterprise Edition Annual Cost
type: PropertyValue
value reference: Pricing

Product Catalog Capacity
type: PropertyValue
value reference: Functionality

Built-in CRM Features
type: PropertyValue
value reference: Core Functionality

Hosting Model Options
type: PropertyValue
value reference: Deployment

Initial Licensing Cost (Year 1)
type: PropertyValue
value reference: Cost

Annual Licensing Cost (Ongoing)
type: PropertyValue
value reference: Cost

Enterprise Marketplace Extensions
type: PropertyValue
value reference: Ecosystem

CRM Integration Capability
type: PropertyValue
value reference: Integration

Customization Code Modification
type: PropertyValue
value reference: Flexibility

Developer Team Requirement
type: PropertyValue
value reference: Resource