Chewy is a specialized pet supplies retailer focused on recurring pet product purchases with consistent pricing and pharmacy services, while Amazon is a diversified e-commerce giant offering millions of products across all categories. Chewy excels for pet owners seeking convenience and expertise, whereas Amazon dominates for general shopping with unmatched selection and Prime membership benefits.
Chewy vs Amazon — Side-by-side comparison on A Versus B
Specialized online pet supplies retailer with fast delivery and expert customer service.
Global e-commerce and cloud computing giant with 300M+ products and Prime membership benefits.
Primary Focus. Autoship/Subscription Model. Pharmacy Services. Market Share. Membership Program. Product Selection. Price Consistency. Global Reach
Chewy and Amazon serve different customer needs effectively. Chewy is the superior choice for pet owners seeking specialized expertise, better pricing on recurring pet purchases, and pharmacy services, while Amazon dominates for general e-commerce with unmatched product selection and global reach. The choice depends on whether your primary need is pet supplies with specialized service or diversified shopping across all product categories.
Chewy: $12.6B | Amazon: $638B (e-commerce only)
Chewy: Autoship subscribers (undisclosed estimate: 5-10M) | Amazon: 240M+ Prime members
Chewy: 8.3% | Amazon: 12-15% (estimated)
Chewy: Pet supplies only (specialized) | Amazon: All categories (diversified)
Chewy: Up to 35% on recurring orders | Amazon: 5-20% on Subscribe & Save
Chewy: Primarily US + select markets (estimated 5-10) | Amazon: 190+ countries and territories
Chewy: Up 90bps YoY | Amazon: Industry average ~40-45%
Chewy: Extensive specialized options | Amazon: N/A
Chewy: Not publicly disclosed | Amazon: N/A
Standard Non-Perishable Pet Delivery Time
Chewy: 1-3 days | Amazon: 1-2 days (Prime)
Chewy: ~1,500,000 | Amazon: ~50,000-100,000 (estimated pet section)
Chewy: Pet supplies only | Amazon: 500+ million SKUs across all categories
2025 Pet Supplies Market Position (GMV Rank)
Chewy: #1 online pet retailer | Amazon: Not #1 in pet supplies
Chewy: 30 days (unless otherwise stated) | Amazon: 30 days (standard Amazon)
Chewy: Yes, available on recurring purchases | Amazon: Limited pet-specific subscriptions
Specialty Pet Food Availability (Exotic/Medical Diets)
Chewy: Extensive specialized inventory | Amazon: Limited; depends on seller listings
Chewy: 0 (online-only) | Amazon: 0 pet stores
Chewy: $35 for free shipping | Amazon: N/A
Chewy: 1-2 days (Chewy Plus) | Amazon: 1-2 days (Prime)
Chewy: +7% vs Walmart average | Amazon: N/A
Chewy: Up to 35% Auto-Ship | Amazon: 5-20% Subscribe & Save
Chewy: $120 for Chewy Plus | Amazon: $139/year (Prime)
Chewy: 30 days | Amazon: 60 days (Prime members)
Chewy: 5,600+ cities (free same-day) | Amazon: 3,500 cities (Prime 2-hour)
Chewy: 2-4 hours average | Amazon: 24-48 hours average
Chewy: $120 (Chewy Plus) or free | Amazon: $139
Chewy: 100,000+ pet products | Amazon: ~50,000 pet products
Chewy: Free (no membership required) | Amazon: $139 (Prime)
Chewy: 97% (2024 survey) | Amazon: 89% (J.D. Power 2024)
Chewy: Full pet pharmacy with Rx delivery | Amazon: Limited (no pet Rx)
Chewy: 28% (pure-play pet retail) | Amazon: 12% (includes pet products)
Chewy: 24/7 (pet specialists) | Amazon: N/A
Chewy: Pet supplies only (1 category) | Amazon: N/A
Chewy: N/A | Amazon: 240+ Prime members + broader reach
Chewy: N/A | Amazon: 15% base commission
Chewy: N/A | Amazon: 40% US e-commerce market share
Chewy: N/A | Amazon: $2.36 trillion (July 2026)
Chewy: N/A | Amazon: 15-25% (FBA included)
Chewy: N/A | Amazon: 8-10% annual growth
Chewy: N/A | Amazon: 220 million Prime members
Chewy: N/A | Amazon: 500+ Amazon Go/Fresh stores
Chewy: N/A | Amazon: Same-day to 1 day (Prime)
Chewy: N/A | Amazon: 240 million Prime members
Chewy: N/A | Amazon: Competitive on items under $50
Chewy: N/A | Amazon: Multi-category general retailer
Chewy: N/A | Amazon: Basic category and keyword filters
Chewy: N/A | Amazon: Limited home furniture brands
Chewy: N/A | Amazon: 40% global e-commerce market share
Chewy: N/A | Amazon: Online support only
Chewy: N/A | Amazon: 300+ active customers
Chewy: N/A | Amazon: 2 days (FBA enabled)
Chewy: N/A | Amazon: 0% customer data; Amazon owns relationship
Chewy: N/A | Amazon: 1 (Amazon Pay only)
Chewy: N/A | Amazon: Varies by category and account tier
Chewy: N/A | Amazon: 30+ main categories
Chewy: N/A | Amazon: Strict vetting, A9 quality standards
Chewy: N/A | Amazon: 4.4/5 average seller rating
Chewy: N/A | Amazon: 2.5 billion downloads
Chewy: N/A | Amazon: 2 days (Prime) / 5-7 days (standard)
Chewy: N/A | Amazon: 150+ million customers
Chewy: N/A | Amazon: $575 billion (2025)
Chewy: N/A | Amazon: Proprietary (freemium model)
Chewy: N/A | Amazon: Not offered; external pharmacy required
Average Product Price Index (baseline=100)
Chewy: N/A | Amazon: GDPR/CCPA Compliant
Chewy: N/A | Amazon: 0 (e-commerce only)
Chewy: N/A | Amazon: $139 (Prime basic tier)
Chewy: N/A | Amazon: 1-2 days (Prime members in metro areas)
Average Price Difference on Beauty Products
Chewy: N/A | Amazon: 10-25% discount below MSRP
Chewy: N/A | Amazon: Same-day or 1-day with Prime
Chewy: N/A | Amazon: Varies; typically 1-5% with Prime
Chewy: N/A | Amazon: $0 with Prime / $25 without
Chewy: N/A | Amazon: 180 days (A-to-Z Guarantee)
Chewy: N/A | Amazon: US-regulated, transparent data policies
Prime Eligible Items with Two-Day Shipping
Free Shipping Threshold (Standard Members)
Chewy: N/A | Amazon: $35 (with Prime; $100 without)
Chewy: N/A | Amazon: 500+ furniture brands available
Average Beauty Product Price Comparison (Foundation)
Chewy: N/A | Amazon: 1-2 days with Prime
Customer Review Average Rating (Beauty Products)
Chewy: N/A | Amazon: Up to 45% (varies by category)
Chewy: N/A | Amazon: 91% trust Amazon (2024)
Chewy: N/A | Amazon: 65% third-party sellers (mostly resellers/aggregators)
Chewy: N/A | Amazon: 100+ metro areas (Prime)
Chewy: N/A | Amazon: 50,000+ pet listings
Chewy: N/A | Amazon: 1-2 days (Prime members)
Chewy: N/A | Amazon: 100-150% higher (standard retail markup)
Chewy: N/A | Amazon: 94% disputes resolved in buyer favor
Chewy: N/A | Amazon: 4.2/5 (verified reviews with photo proof)
Chewy: N/A | Amazon: ~8-12% average return rate
Chewy: N/A | Amazon: Low (seller suspension policy enforced)
Chewy: N/A | Amazon: 0 stores (digital-only)
Chewy: N/A | Amazon: 40+ primary categories
Chewy: N/A | Amazon: Free with Prime (or $5-7 without)
Chewy: N/A | Amazon: Same-day Prime (select areas only)
Chewy: N/A | Amazon: 2% on select categories
Chewy: N/A | Amazon: ~25 (all categories)
Chewy: N/A | Amazon: $2,500 (A-to-z Guarantee)
Chewy: N/A | Amazon: $0 (no monthly fee)
Chewy: N/A | Amazon: 309 million (as of 2024)
Chewy: N/A | Amazon: 0% - Amazon owns customer relationship
Profit Margin Retention (Example: $100 sale)
Chewy: N/A | Amazon: $55 (after 15% referral + 30% FBA avg)
Chewy: N/A | Amazon: Limited - Amazon template only, no custom branding
Chewy: N/A | Amazon: 12-48 hours (seller support varies)
Average Pet Food Price (25 lb bag, premium brand)
Chewy: N/A | Amazon: 0 (dedicated pet stores)
Electronics Price Premium vs Competitors
Chewy vs Amazon — Structured Comparison Data
Machine-readable comparison dataset for Chewy vs Amazon. Contains 267 attribute comparisons, 5 FAQ pairs.
Chewy vs Amazon — Attribute Category Vocabulary
Taxonomy of attribute categories used to classify comparison data for Chewy vs Amazon.
Is Chewy cheaper than Amazon for pet food?
Generally yes. Analysis finds Amazon prices average 18% higher than Chewy on identical pet products. Chewy's Autoship subscription adds another 5% off, widening the gap further for regular purchases. For prescription pet food and medications, Chewy's licensed pharmacy often has better pricing than Amazon's third-party listings.
Does Chewy have prescription pet medication?
Yes. Chewy operates a licensed pet pharmacy through Chewy Pharmacy, which can fill veterinary prescriptions for medications and therapeutic diets. You submit your prescription from your vet and Chewy fulfills it. This service is convenient, often competitively priced, and allows management of multiple pets' prescriptions through one account.
Is Amazon or Chewy better for pet supplies?
Chewy is generally better for specialty pet needs — therapeutic diets, prescription medications, specialty brands, and customer service quality. Amazon is better for convenience (Prime shipping), occasional purchases, and very broad selection including exotic pet products from third-party sellers. For regular dog or cat supply purchases, Chewy's Autoship pricing and customer service reputation give it the edge.
Does Chewy have a subscription service like Amazon Subscribe & Save?
Yes. Chewy's Autoship program lets you schedule automatic delivery of pet food and supplies on a recurring schedule (every 2-16 weeks). Autoship offers 5-10% off first orders and ongoing savings on select products. Autoship can be paused, adjusted, or cancelled anytime — it functions similarly to Amazon's Subscribe & Save but focused on pet products.
Is Chewy reliable for pet food delivery?
Chewy is consistently rated highly for delivery reliability and product quality. Unlike Amazon's marketplace, Chewy sells primarily first-party inventory, reducing the risk of counterfeit or expired products. Chewy's fulfillment network includes 20+ distribution centers, enabling next-day delivery for most US customers and same-day in select major markets.
Primary Focus: Chewy has Pet supplies and pet medications, while Amazon has All product categories.
Autoship/Subscription Model: Chewy has Robust Autoship with up to 35% discounts, while Amazon has Subscribe & Save with variable savings.
Pharmacy Services: Chewy has Full-service pet pharmacy with licensed pharmacists, while Amazon has Limited pharmacy services.
Market Share: Chewy has Dominant in pet supplies (estimated 15-20%), while Amazon has 40% of overall e-commerce market.
Membership Program: Chewy has Free shipping on all orders over $49, while Amazon has Prime membership: $139/year for premium benefits.
Product Selection: Chewy has 500,000+ pet-related products, while Amazon has 300+ million products across all categories.
Price Consistency: Chewy has Guaranteed price matching and stable pricing, while Amazon has Dynamic pricing across categories.
Global Reach: Chewy has United States and select international markets, while Amazon has 190+ countries and territories.
Chewy is a specialized pet supplies retailer focused on recurring pet product purchases with consistent pricing and pharmacy services, while Amazon is a diversified e-commerce giant offering millions of products across all categories. Chewy excels for pet owners seeking convenience and expertise, wh