{"slug":"united-airline-vs-delta","title":"United Airlines vs Delta Air Lines","url":"https://www.aversusb.net/compare/united-airline-vs-delta","faqCount":5,"faqs":[{"question":"Which airline has better on-time performance in 2024?","answer":"Delta Air Lines leads with 82.1% on-time arrivals compared to United's 80.2%, a 1.9 percentage point advantage. This translates to approximately 7 more on-time flights per 100 flights with Delta."},{"question":"How do baggage fees compare between United and Delta?","answer":"Both airlines charge $35 for the first checked bag and $45 for the second bag in economy. Checked baggage is free for elite frequent flyer members and premium cabin passengers on both airlines."},{"question":"Which airline flies to more international destinations?","answer":"United Airlines serves 142 international destinations versus Delta's 129, giving United 13 additional destinations. However, Delta offers more flight frequency on major international routes through its larger fleet."},{"question":"What are the customer satisfaction ratings for each airline?","answer":"Delta scored 758 on the 2024 J.D. Power North American Airline Satisfaction Study, while United scored 740—an 18-point difference. This reflects Delta's advantage in operational reliability and customer service consistency."},{"question":"Which airline has fewer complaints to the DOT?","answer":"Delta received 2.18 complaints per 100,000 passengers in 2024, compared to United's 2.84—representing a 23% lower complaint rate. Common complaint categories favor Delta in baggage handling, flight cancellations, and customer service responsiveness."}],"faqPageSchema":{"@context":"https://schema.org","@type":"FAQPage","@id":"https://www.aversusb.net/compare/united-airline-vs-delta#faq","url":"https://www.aversusb.net/compare/united-airline-vs-delta","inLanguage":"en-US","name":"United Airlines vs Delta Air Lines — FAQ","description":"Frequently asked questions about United Airlines vs Delta Air Lines","dateModified":"2026-06-30T18:02:10.388Z","author":{"@type":"Organization","@id":"https://www.aversusb.net/#organization","name":"A Versus B"},"publisher":{"@type":"Organization","@id":"https://www.aversusb.net/#organization","name":"A Versus B"},"isPartOf":{"@type":"Article","@id":"https://www.aversusb.net/compare/united-airline-vs-delta#article"},"license":"https://creativecommons.org/licenses/by/4.0/","speakable":{"@type":"SpeakableSpecification","cssSelector":["#faq",".faq-item"]},"mainEntity":[{"@type":"Question","name":"Which airline has better on-time performance in 2024?","acceptedAnswer":{"@type":"Answer","text":"Delta Air Lines leads with 82.1% on-time arrivals compared to United's 80.2%, a 1.9 percentage point advantage. This translates to approximately 7 more on-time flights per 100 flights with Delta.","inLanguage":"en-US","url":"https://www.aversusb.net/compare/united-airline-vs-delta"}},{"@type":"Question","name":"How do baggage fees compare between United and Delta?","acceptedAnswer":{"@type":"Answer","text":"Both airlines charge $35 for the first checked bag and $45 for the second bag in economy. Checked baggage is free for elite frequent flyer members and premium cabin passengers on both airlines.","inLanguage":"en-US","url":"https://www.aversusb.net/compare/united-airline-vs-delta"}},{"@type":"Question","name":"Which airline flies to more international destinations?","acceptedAnswer":{"@type":"Answer","text":"United Airlines serves 142 international destinations versus Delta's 129, giving United 13 additional destinations. However, Delta offers more flight frequency on major international routes through its larger fleet.","inLanguage":"en-US","url":"https://www.aversusb.net/compare/united-airline-vs-delta"}},{"@type":"Question","name":"What are the customer satisfaction ratings for each airline?","acceptedAnswer":{"@type":"Answer","text":"Delta scored 758 on the 2024 J.D. Power North American Airline Satisfaction Study, while United scored 740—an 18-point difference. This reflects Delta's advantage in operational reliability and customer service consistency.","inLanguage":"en-US","url":"https://www.aversusb.net/compare/united-airline-vs-delta"}},{"@type":"Question","name":"Which airline has fewer complaints to the DOT?","acceptedAnswer":{"@type":"Answer","text":"Delta received 2.18 complaints per 100,000 passengers in 2024, compared to United's 2.84—representing a 23% lower complaint rate. Common complaint categories favor Delta in baggage handling, flight cancellations, and customer service responsiveness.","inLanguage":"en-US","url":"https://www.aversusb.net/compare/united-airline-vs-delta"}}]}}