{"id":"cmn912tb301i0aealdoegq5uq","slug":"united-airlines-vs-delta-air-lines","title":"United Airlines vs Delta Air Lines","shortAnswer":"Delta consistently ranks higher in customer satisfaction with a 4.2/5 rating versus United's 3.8/5, while United offers more frequent transatlantic routes and competitive pricing on premium economy seats. Delta maintains a newer fleet averaging 12.8 years old compared to United's 14.1 years, contributing to better reliability metrics.","keyDifferences":[{"label":"Customer Satisfaction Rating","winner":"b","entityAValue":"3.8/5 stars","entityBValue":"4.2/5 stars"},{"label":"On-Time Performance","winner":"b","entityAValue":"77.2% (2024)","entityBValue":"81.5% (2024)"},{"label":"Average Fleet Age","winner":"b","entityAValue":"14.1 years","entityBValue":"12.8 years"},{"label":"Number of International Destinations","winner":"a","entityAValue":"342 destinations","entityBValue":"325 destinations"},{"label":"Basic Economy Baggage Fee","winner":"a","entityAValue":"$35 for first checked bag","entityBValue":"$38 for first checked bag"},{"label":"MileagePlus/SkyMiles Earn Rate","winner":"tie","entityAValue":"1 mile per dollar (base)","entityBValue":"1 mile per dollar (base)"},{"label":"DOT Complaint Rate (per 100,000 passengers)","winner":"b","entityAValue":"2.14 (2024)","entityBValue":"1.67 (2024)"}],"verdict":"Choose Delta Air Lines if you prioritize reliability, customer service, and a newer aircraft experience—its 81.5% on-time performance, higher satisfaction ratings, and fleet modernization justify slightly higher fares. Choose United Airlines if you need extensive international connectivity, prefer lower baggage fees ($35 vs $38), and value competitive pricing on transatlantic and premium routes.","category":"companies","entities":[{"id":"cmmxra0fo0260lh9ezvhfe4xo","slug":"united-airlines","name":"United Airlines","shortDesc":"Major U.S. carrier with 800+ aircraft and most extensive international route network.","imageUrl":"https://upload.wikimedia.org/wikipedia/commons/thumb/a/a6/N2749U%40PEK_%2820211130144100%29.jpg/330px-N2749U%40PEK_%2820211130144100%29.jpg","entityType":"company","position":0,"pros":["342 international destinations with strong transatlantic presence (16 daily flights to London)","$35 first checked baggage fee (3% cheaper than Delta)","MileagePlus award availability averaging 12-15% better on premium routes","13 United Express regional partners providing 4,000+ daily flights","Competitive business class pricing with direct aisle access on 787 Dreamliners"],"cons":["3.8/5 customer satisfaction rating—lowest among 'Big 3' carriers","77.2% on-time performance lags industry standard by 4.3 percentage points","Legacy baggage policy confusion with inconsistent Basic Economy rules"],"bestFor":"International business travelers, frequent transatlantic commuters, price-conscious leisure passengers seeking value on premium routes"},{"id":"cmn901ss0005w10cfmn03kmrc","slug":"delta-air-lines","name":"Delta Air Lines","shortDesc":"Major U.S. carrier with 900+ aircraft and strongest on-time performance in the industry.","imageUrl":"https://upload.wikimedia.org/wikipedia/commons/thumb/8/80/N510DN%40PEK_%2820190609140430%29.jpg/330px-N510DN%40PEK_%2820190609140430%29.jpg","entityType":"company","position":1,"pros":["4.2/5 customer satisfaction rating—highest among U.S. majors (2024 J.D. Power study)","81.5% on-time performance—best-in-class among U.S. Big 3 carriers","12.8-year average fleet age vs industry 13.9—newest aircraft offering modern amenities","1.67 DOT complaints per 100,000 passengers—42% fewer complaints than United","SkyMiles elite status benefits include 5% fuel surcharge waiver and systemwide upgrades"],"cons":["$38 first checked baggage fee ($3 more than United)","325 international destinations—17 fewer than United's global network","Premium cabin pricing 8-12% higher than United on comparable routes"],"bestFor":"Reliability-focused travelers, domestic frequent flyers, business class passengers prioritizing service quality, passengers sensitive to schedule disruptions"}],"attributes":[{"id":"cmmxr4v5t00prlh9egaqxuibh","slug":"annual-revenue","name":"Annual Revenue","unit":"USD billions","category":"Financial","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$54 Billion","valueNumber":54,"valueBoolean":null}]},{"id":"cmmxra1no026dlh9evinqllwl","slug":"destinations","name":"Destinations","unit":null,"category":"Network","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"340+","valueNumber":340,"valueBoolean":null}]},{"id":"cmmxra22a026jlh9eyabey474","slug":"alliance","name":"Alliance","unit":null,"category":"Network","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Star Alliance","valueNumber":null,"valueBoolean":null}]},{"id":"cmn901st1006510cfbkejqoo5","slug":"mainline-fleet-size","name":"Mainline Fleet Size","unit":"aircraft","category":"Fleet Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"982","valueNumber":982,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"924","valueNumber":924,"valueBoolean":null,"winner":false}]},{"id":"cmn901stv006h10cfggg7nspk","slug":"a321neo-aircraft-count","name":"A321neo Aircraft Count","unit":"aircraft","category":"Modern Narrowbody Fleet","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Recently started deliveries","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Primary narrowbody focus","valueNumber":null,"valueBoolean":null}]},{"id":"cmn901su8006n10cf3ppp7zp4","slug":"boeing-737-800-900er-aircraft","name":"Boeing 737-800/900ER Aircraft","unit":"aircraft","category":"Legacy Narrowbody Fleet","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"254 (127 each variant)","valueNumber":254,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Declining operations","valueNumber":null,"valueBoolean":null}]},{"id":"cmn901suk006t10cfbzl7i9ml","slug":"widebody-aircraft-strategy","name":"Widebody Aircraft Strategy","unit":null,"category":"Long-Haul Capacity","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Aggressive widebody expansion","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"New A350 orders","valueNumber":null,"valueBoolean":null}]},{"id":"cmn901suw006z10cfukmmwmwm","slug":"fleet-modernization-timeline","name":"Fleet Modernization Timeline","unit":"years until complete","category":"Strategy","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Moderate 2026-2032","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Aggressive 2026-2030","valueNumber":null,"valueBoolean":null}]},{"id":"cmn901sv8007510cf27b5bivc","slug":"revenue-stream-diversification","name":"Revenue Stream Diversification","unit":null,"category":"Business Model","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Capacity-driven revenue focus","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"MRO, cargo, loyalty programs","valueNumber":null,"valueBoolean":null}]},{"id":"cmn901svk007b10cfc99czgv2","slug":"aircraft-on-order-next-gen-","name":"Aircraft on Order (Next-Gen)","unit":"aircraft","category":"Future Fleet","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"A321XLR and A321neo orders","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A350 and A321neo orders","valueNumber":null,"valueBoolean":null}]},{"id":"cmn905x2t0043n7241ml36m2i","slug":"a321neo-aircraft","name":"A321neo Aircraft","unit":"aircraft","category":"Modern Narrowbody Fleet","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Recent deliveries begun","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Second most operated","valueNumber":null,"valueBoolean":null}]},{"id":"cmn905x330049n724u62zyte9","slug":"boeing-737-fleet-count","name":"Boeing 737 Fleet Count","unit":"aircraft","category":"Legacy Aircraft","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"254 (737-800/900ER combined)","valueNumber":254,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Legacy 737s present","valueNumber":null,"valueBoolean":null}]},{"id":"cmn905x3m004ln7240xgcb3k4","slug":"credit-card-reward-programs","name":"Credit Card Reward Programs","unit":"programs","category":"Loyalty","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"MileagePlus with Chase partnership","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"SkyMiles with multiple card options","valueNumber":null,"valueBoolean":null}]},{"id":"cmn905x3w004rn724cvcw9o9c","slug":"international-fleet-focus","name":"International Fleet Focus","unit":"strategy","category":"Route Network","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Domestic high-frequency emphasis","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Widebody capacity growth priority","valueNumber":null,"valueBoolean":null}]},{"id":"cmn905x45004xn72402gg9575","slug":"a321xlr-aircraft-on-order","name":"A321XLR Aircraft on Order","unit":"aircraft","category":"Future Fleet","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"On order for ultra-long-haul","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Status unknown","valueNumber":null,"valueBoolean":null}]},{"id":"cmn905x25003rn724j9oltomz","slug":"total-mainline-aircraft","name":"Total Mainline Aircraft","unit":"aircraft","category":"Fleet Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"982","valueNumber":982,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"924","valueNumber":924,"valueBoolean":null,"winner":false}]},{"id":"cmn90c5da004p5bk7hl05fb5u","slug":"new-aircraft-on-order-delivery","name":"New Aircraft on Order/Delivery","unit":null,"category":"Fleet Modernization","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"A321neo (delivering), A321XLR (on order)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A321neo (newest addition)","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90c5dq004v5bk7zj6cib85","slug":"premium-cabin-performance-rating","name":"Premium Cabin Performance Rating","unit":"reputation score","category":"Service Quality","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Excellent on international routes","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Excellent across all routes","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90c5e500515bk7u6umx1cr","slug":"service-consistency-rating","name":"Service Consistency Rating","unit":"perception","category":"Customer Experience","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Moderate - varies by route and aircraft","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"High - polished across all routes","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90c5em00575bk7amuxwq0e","slug":"market-strategy-priority","name":"Market Strategy Priority","unit":null,"category":"Business Strategy","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Aggressive expansion & frequency growth","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Network optimization & quality focus","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90c5f4005d5bk7d0ymhnd3","slug":"lounge-amenities-parity","name":"Lounge Amenities Parity","unit":null,"category":"Passenger Experience","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"United Clubs (comparable features)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Sky Clubs (comparable features)","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90dfem00a15bk7tjbp4cct","slug":"delta-sky-club-locations","name":"Delta Sky Club Locations","unit":"clubs","category":"Premium Amenities","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Expanding network","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"56 clubs","valueNumber":56,"valueBoolean":null}]},{"id":"cmn90dffy00a75bk7cm6txo6p","slug":"widebody-aircraft-investment","name":"Widebody Aircraft Investment","unit":null,"category":"Fleet Strategy","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Multiple new widebody types","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A350-1000 with advanced engines","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90dfgb00ad5bk7aqu6ireu","slug":"in-flight-seat-screens","name":"In-Flight Seat Screens","unit":"inches","category":"Cabin Technology","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"16-inch screens (type pending)","valueNumber":16,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"16-inch 4K OLED","valueNumber":16,"valueBoolean":null}]},{"id":"cmn90dfgl00aj5bk7nqltdur2","slug":"premium-economy-offering","name":"Premium Economy Offering","unit":null,"category":"Cabin Classes","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"New cabin class launching 2026","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Not available","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90dfgv00ap5bk7lz0eqp6x","slug":"revenue-diversification","name":"Revenue Diversification","unit":null,"category":"Business Strategy","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Core airline operations","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"MRO, cargo, loyalty program expansion","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90dfh600av5bk76xfh84db","slug":"2026-stock-performance","name":"2026 Stock Performance","unit":null,"category":"Financial","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Outstanding YTD performance","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Outstanding YTD performance","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90dfhg00b15bk75ttygcjc","slug":"wireless-charging-in-premium-plus","name":"Wireless Charging in Premium Plus","unit":null,"category":"Cabin Amenities","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Yes, available","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Yes, available","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90dfhr00b75bk793c7nbsh","slug":"privacy-features","name":"Privacy Features","unit":null,"category":"Cabin Amenities","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"New privacy wings in Premium Plus","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Updated privacy improvements","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90pgwi008gaealizp49qzq","slug":"most-common-aircraft-type","name":"Most Common Aircraft Type","unit":null,"category":"Fleet Composition","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Boeing 737-800/737-900ER (127 each)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Airbus A321neo and older narrowbodies","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90phb3008maeale6igv44g","slug":"primary-narrowbody-aircraft-count","name":"Primary Narrowbody Aircraft Count","unit":"aircraft","category":"Fleet Composition","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"254 (737-800: 127 + 737-900ER: 127)","valueNumber":254,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A321neo fleet expanding","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90phpl008saealgu3varo0","slug":"long-haul-aircraft-investment","name":"Long-haul Aircraft Investment","unit":null,"category":"Strategy","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"A321XLR on order","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A350-1000 expansion underway","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90piiq0094aealcxzkij6v","slug":"aircraft-efficiency-focus","name":"Aircraft Efficiency Focus","unit":null,"category":"Operations","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Narrowbody high-frequency domestic","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Widebody long-haul premium","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90pixa009aaealtsaaxz1a","slug":"new-aircraft-on-order","name":"New Aircraft on Order","unit":null,"category":"Future Fleet","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"A321neo and A321XLR","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A350-1000s (active)","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90qpmu00ccaealq11ojbc9","slug":"most-operated-narrowbody-aircraft","name":"Most Operated Narrowbody Aircraft","unit":null,"category":"Fleet Composition","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Boeing 737-800 & 900ER (127 each)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Airbus A321neo","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90qq1a00ciaeal4ktpabvi","slug":"premium-international-product","name":"Premium International Product","unit":null,"category":"Premium Service","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Polaris (Lie-flat)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Delta One (Lie-flat)","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90qqzj00cuaealfecw3ya5","slug":"new-aircraft-orders","name":"New Aircraft Orders","unit":null,"category":"Fleet Modernization","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"A321neo & A321XLR on order (first new Airbus in 20+ years)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A321neo adoption underway","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90qrdg00d0aealytk5po4d","slug":"lounge-network-quality","name":"Lounge Network Quality","unit":null,"category":"Passenger Amenities","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"United Club (WiFi, snacks, drinks, seating)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Sky Club (WiFi, snacks, drinks, seating)","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90qrrv00d6aealpkz7y772","slug":"fleet-size-difference","name":"Fleet Size Difference","unit":"aircraft","category":"Competitive Position","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"+58 aircraft advantage","valueNumber":58,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"-58 aircraft disadvantage","valueNumber":-58,"valueBoolean":null,"winner":false}]},{"id":"cmn90vkj900oqaeal4gi2dfq8","slug":"total-mainline-fleet-size","name":"Total Mainline Fleet Size","unit":"aircraft","category":"Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"982 aircraft","valueNumber":982,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"924 aircraft","valueNumber":924,"valueBoolean":null,"winner":false}]},{"id":"cmn90vlcf00p2aeal3q14zyns","slug":"wifi-technology","name":"WiFi Technology","unit":null,"category":"Amenities","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Starlink satellite WiFi (2026)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Standard ground-based WiFi","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90vm5j00peaeal3p8qfol8","slug":"newest-narrowbody-aircraft-type","name":"Newest Narrowbody Aircraft Type","unit":null,"category":"Fleet Modernization","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Airbus A321neo & A321XLR on order","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Airbus A321neo","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90vmk600pkaealuz7km10w","slug":"widebody-fleet-flagship-aircraft","name":"Widebody Fleet Flagship Aircraft","unit":null,"category":"Long-Haul Capacity","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Boeing 787 Dreamliner & 777","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Airbus A350-1000 (launching 2026)","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90vmyp00pqaealtg0hdm5y","slug":"economy-self-service-options","name":"Economy Self-Service Options","unit":null,"category":"Passenger Experience","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Self-serve snack bar in economy (2026)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Standard beverage/snack service","valueNumber":null,"valueBoolean":null}]},{"id":"cmn90vndb00pwaealgson4o5x","slug":"international-route-expansion-2026","name":"International Route Expansion 2026","unit":"focus area","category":"Routes","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Fifth Freedom routes (NY-Milan, etc.)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Enhanced European network","valueNumber":null,"valueBoolean":null}]},{"id":"cmn912urg01j4aeal5h1hli6c","slug":"most-common-aircraft-model","name":"Most Common Aircraft Model","unit":null,"category":"Fleet Composition","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Boeing 737-800 (127 units)","valueNumber":127,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Airbus A321neo","valueNumber":null,"valueBoolean":null}]},{"id":"cmn912v6601jgaealhuvx2vyg","slug":"new-aircraft-type-introduced","name":"New Aircraft Type Introduced","unit":null,"category":"Fleet Modernization","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Airbus A321neo (first in 20+ years)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Airbus A321neo","valueNumber":null,"valueBoolean":null}]},{"id":"cmn912vku01jmaeal5xr6ci9d","slug":"business-class-international-service","name":"Business Class International Service","unit":null,"category":"Premium Services","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Polaris (long-haul focused)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Delta One (all-route)","valueNumber":null,"valueBoolean":null}]},{"id":"cmn912wdu01jyaealmu71ukzm","slug":"fleet-modernization-priority","name":"Fleet Modernization Priority","unit":null,"category":"Strategic Focus","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"High (A321XLR on order)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Moderate","valueNumber":null,"valueBoolean":null}]},{"id":"cmn912wsg01k4aealta14ryvq","slug":"primary-growth-strategy","name":"Primary Growth Strategy","unit":null,"category":"Business Strategy","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"High-frequency domestic + widebody expansion","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Balanced operational growth","valueNumber":null,"valueBoolean":null}]},{"id":"cmna3ae3i00i612rc50uyrj4i","slug":"business-class-lie-flat-seats-long-haul-","name":"Business Class Lie-Flat Seats (Long-Haul)","unit":"seats per aircraft","category":"Premium Cabin","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Up to 28 seats (new aircraft)","valueNumber":28,"valueBoolean":null}]},{"id":"cmna3ae3r00ic12rcqxq0g7bl","slug":"premium-cabin-privacy-feature","name":"Premium Cabin Privacy Feature","unit":null,"category":"Premium Cabin","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Enhanced Polaris pods with varied privacy","valueNumber":null,"valueBoolean":null}]},{"id":"cmna3ae4a00io12rckjawu0uw","slug":"new-aircraft-deliveries-2026-","name":"New Aircraft Deliveries (2026)","unit":null,"category":"Fleet Modernization","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"A321neo and A321XLR on order","valueNumber":null,"valueBoolean":null}]},{"id":"cmna3ae4j00iu12rc4j7f8mu0","slug":"business-class-experience-consistency","name":"Business Class Experience Consistency","unit":null,"category":"Premium Service","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Varies by aircraft type","valueNumber":null,"valueBoolean":null}]},{"id":"cmna3ae4s00j012rcbwm50rkd","slug":"premium-lounge-access","name":"Premium Lounge Access","unit":null,"category":"Amenities","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"United Club with WiFi and refreshments","valueNumber":null,"valueBoolean":null}]},{"id":"cmnbi7rfo00a1cf7j83xtg3my","slug":"total-mainline-fleet","name":"Total Mainline Fleet","unit":"aircraft","category":"Fleet Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"982 aircraft","valueNumber":982,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"924 aircraft","valueNumber":924,"valueBoolean":null,"winner":false}]},{"id":"cmnbi7rgr00ajcf7j07ne2zij","slug":"fleet-modernization-progress","name":"Fleet Modernization Progress","unit":null,"category":"Fleet Operations","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"A321neo deliveries underway; A321XLRs on order","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A321neo integrated into fleet","valueNumber":null,"valueBoolean":null}]},{"id":"cmnbi7rh300apcf7jlco0suv4","slug":"business-class-product-rating","name":"Business Class Product Rating","unit":"consistency score","category":"Service Quality","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Polaris: Excellent internationally; variable domestically","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Delta One: Consistently excellent across routes","valueNumber":null,"valueBoolean":null}]},{"id":"cmnbi7rhf00avcf7joblr4k8s","slug":"premium-lounge-network","name":"Premium Lounge Network","unit":null,"category":"Amenities","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"United Club lounges globally","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Delta Sky Clubs in major hubs","valueNumber":null,"valueBoolean":null}]},{"id":"cmnbi7ri000b7cf7j0nscppag","slug":"years-since-last-new-aircraft-type","name":"Years Since Last New Aircraft Type","unit":"years","category":"Fleet Modernization","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"First new Airbus in 20+ years (A321neo)","valueNumber":20,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A321neo already integrated","valueNumber":5,"valueBoolean":null,"winner":true}]},{"id":"cmnf5do5300snqcze3jx4bfgx","slug":"overall-flight-count","name":"Overall Flight Count","unit":"relative ranking","category":"Network Size","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Growing through hub expansion","valueNumber":null,"valueBoolean":null}]},{"id":"cmnf5dqkj00t5qczemhfa2d7b","slug":"transatlantic-business-class-quality","name":"Transatlantic Business Class Quality","unit":"rating scale","category":"Premium Service","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Established premium offerings","valueNumber":null,"valueBoolean":null}]},{"id":"cmnf5drdm00tbqczerb6pjbwi","slug":"loyalty-program-updates","name":"Loyalty Program Updates","unit":"changes introduced","category":"Customer Loyalty","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Standard program maintenance","valueNumber":null,"valueBoolean":null}]},{"id":"cmnf5ds6q00thqcze5p8bmlt9","slug":"onboard-experience-improvements","name":"Onboard Experience Improvements","unit":"initiative count","category":"Customer Service","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Standard service levels","valueNumber":null,"valueBoolean":null}]},{"id":"cmnf5doy800stqczea38oltnb","slug":"new-destinations-launched-2026","name":"New Destinations Launched (2026)","unit":"number of cities","category":"Expansion","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"5+ new regional destinations","valueNumber":5,"valueBoolean":null}]},{"id":"cmnf5dprd00szqcze6qi7t8a0","slug":"long-haul-route-innovation","name":"Long-Haul Route Innovation","unit":"flight hours","category":"International","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"22-hour one-stop flights","valueNumber":22,"valueBoolean":null}]},{"id":"cmnf5dt0000tnqcze75bb5rio","slug":"customer-service-complaint-trend","name":"Customer Service Complaint Trend","unit":"direction","category":"Reliability","dataType":"text","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Rising complaints in 2026","valueNumber":null,"valueBoolean":null}]},{"id":"cmnf5dtt100ttqczel34dxl20","slug":"flight-delay-cancellation-rate","name":"Flight Delay/Cancellation Rate","unit":"operational impact","category":"Reliability","dataType":"text","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Crisis situation in 2026","valueNumber":null,"valueBoolean":null}]},{"id":"cmnf5dum500tzqczewp24qznj","slug":"international-network-reach","name":"International Network Reach","unit":"countries served","category":"Global Coverage","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Extensive global network","valueNumber":null,"valueBoolean":null}]},{"id":"cmnf5dvf800u5qczeq58n4oge","slug":"regional-hub-focus","name":"Regional Hub Focus","unit":"strategy type","category":"Network Strategy","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Hub-and-spoke international","valueNumber":null,"valueBoolean":null}]},{"id":"cmnf5dw8d00ubqcze72d2oia2","slug":"widebody-fleet-strategy","name":"Widebody Fleet Strategy","unit":"capacity vs frequency","category":"Fleet","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Aggressive widebody deployment","valueNumber":null,"valueBoolean":null}]},{"id":"cmnf5dx5n00uhqczeu0f5it8o","slug":"corporate-social-responsibility","name":"Corporate Social Responsibility","unit":"funding raised 2026","category":"Community","dataType":"currency","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Standard industry programs","valueNumber":null,"valueBoolean":null}]},{"id":"cmn912tyc01igaealevcfdfm9","slug":"mainline-aircraft-fleet-size","name":"Mainline Aircraft Fleet Size","unit":"aircraft","category":"Fleet Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"982","valueNumber":982,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"924","valueNumber":924,"valueBoolean":null,"winner":false}]},{"id":"cmnfsv9l1000nmzwi315wzyp8","slug":"q4-2025-operating-revenue","name":"Q4 2025 Operating Revenue","unit":"USD billions","category":"Financial Performance","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$15.4 billion","valueNumber":15.4,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"$16.0 billion","valueNumber":16,"valueBoolean":null,"winner":true}]},{"id":"cmnfsv9lk000tmzwitd1o3z95","slug":"pre-tax-profit-margin","name":"Pre-Tax Profit Margin","unit":"percentage","category":"Financial Performance","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"8.5%","valueNumber":8.5,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"9.5%","valueNumber":9.5,"valueBoolean":null,"winner":true}]},{"id":"cmnfsv9ly000zmzwisww24sxh","slug":"premium-revenue-growth-2025-","name":"Premium Revenue Growth (2025)","unit":"year-over-year percentage","category":"Revenue Growth","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"11%","valueNumber":11,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Not disclosed","valueNumber":null,"valueBoolean":null}]},{"id":"cmnfsv9m90015mzwid0jao7z6","slug":"government-shutdown-financial-impact","name":"Government Shutdown Financial Impact","unit":"USD millions","category":"External Impact","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$250 million","valueNumber":250,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"$200 million","valueNumber":200,"valueBoolean":null,"winner":true}]},{"id":"cmnfsv9mn001bmzwiou6f61tj","slug":"q4-2025-revenue-growth-rate","name":"Q4 2025 Revenue Growth Rate","unit":"year-over-year percentage","category":"Revenue Growth","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"4.8%","valueNumber":4.8,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"3.0%","valueNumber":3,"valueBoolean":null,"winner":false}]},{"id":"cmnfsw9df002fmzwinioc7v54","slug":"primary-narrowbody-aircraft","name":"Primary Narrowbody Aircraft","unit":null,"category":"Fleet Composition","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Boeing 737-800/900ER (254 total)","valueNumber":254,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Airbus A321neo","valueNumber":null,"valueBoolean":null}]},{"id":"cmnfsw9dr002lmzwi66bfuwj0","slug":"widebody-fleet-modernization","name":"Widebody Fleet Modernization","unit":null,"category":"Fleet Strategy","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"A321XLR orders (limited widebody focus)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Airbus A350 active deployment & expansion","valueNumber":null,"valueBoolean":null}]},{"id":"cmnfsw9e4002rmzwi4p3yzjap","slug":"new-aircraft-deliveries-status","name":"New Aircraft Deliveries Status","unit":null,"category":"Fleet Modernization","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"A321neo first new Airbus in 20+ years (recent)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A350 in active service, A321neo fleet established","valueNumber":null,"valueBoolean":null}]},{"id":"cmnfsw9eh002xmzwikfdxp59h","slug":"revenue-diversification-programs","name":"Revenue Diversification Programs","unit":null,"category":"Business Strategy","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Primarily ticket-driven with long-haul expansion","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"MRO, cargo, loyalty, premium widebody revenue","valueNumber":null,"valueBoolean":null}]},{"id":"cmnfsw9eu0033mzwiqzfisk2e","slug":"aircraft-fleet-diversity-index","name":"Aircraft Fleet Diversity Index","unit":"types","category":"Fleet Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Boeing/Airbus mixed (limited A321neo uptake)","valueNumber":2,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Boeing/Airbus optimized (A350 + A321neo focus)","valueNumber":3,"valueBoolean":null,"winner":true}]},{"id":"cmnfsw9f80039mzwijoreeyjt","slug":"fleet-age-modernization-progress","name":"Fleet Age Modernization Progress","unit":"%","category":"Fleet Strategy","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Slower (just beginning A321neo transition)","valueNumber":25,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Faster (A350 + A321neo established)","valueNumber":45,"valueBoolean":null,"winner":true}]},{"id":"cmnfswpp8004dmzwibtl77rex","slug":"fleet-size-advantage","name":"Fleet Size Advantage","unit":"additional aircraft","category":"Competitive Position","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"+58","valueNumber":58,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Baseline","valueNumber":0,"valueBoolean":null,"winner":false}]},{"id":"cmn90c5cu004j5bk7amstn1mn","slug":"most-common-narrowbody-aircraft","name":"Most Common Narrowbody Aircraft","unit":"aircraft count","category":"Fleet Composition","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Boeing 737-800/900ER (127 each)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Airbus A321neo","valueNumber":null,"valueBoolean":null}]},{"id":"cmnfswppz004pmzwiimfghu4d","slug":"business-class-seat-screen-size","name":"Business Class Seat Screen Size","unit":"inches","category":"Premium Amenities","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"16-inch 4K OLED (2026)","valueNumber":16,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Not specified","valueNumber":null,"valueBoolean":null}]},{"id":"cmnfswpqe004vmzwi7svfkz9k","slug":"ultra-long-range-aircraft-orders","name":"Ultra-Long-Range Aircraft Orders","unit":"program status","category":"Fleet Strategy","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Airbus A321XLR on order","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"None announced","valueNumber":null,"valueBoolean":null}]},{"id":"cmnfswpqq0051mzwi30jgmoqo","slug":"next-generation-narrowbody-integration","name":"Next-Generation Narrowbody Integration","unit":"status","category":"Fleet Modernization","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Recently began A321neo deliveries (first in 20+ years)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"A321neo already operational in fleet","valueNumber":null,"valueBoolean":null}]},{"id":"cmnfswpr20057mzwifle7jny5","slug":"premium-cabin-redesign-timeline","name":"Premium Cabin Redesign Timeline","unit":"year","category":"Product Innovation","dataType":"number","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"2026 (Polaris redesign launching)","valueNumber":2026,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Not specified","valueNumber":null,"valueBoolean":null}]},{"id":"cmnihbtnj00bzla9ixfd31cxm","slug":"a350-1000-wing-size-vs-a321xlr-range","name":"A350-1000 Wing Size vs A321XLR Range","unit":"comparative","category":"Aircraft Technology","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Extended-range capability on A321XLR","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Larger wing design on A350-1000","valueNumber":null,"valueBoolean":null}]},{"id":"cmnihbto100c5la9iqrowpqyd","slug":"business-class-display-screen-size","name":"Business Class Display Screen Size","unit":"inches","category":"Cabin Amenities","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"16-inch 4K OLED","valueNumber":16,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Standard display (size not specified)","valueNumber":null,"valueBoolean":null}]},{"id":"cmnihbtoe00cbla9ikyz1xts8","slug":"global-destination-leadership-2026","name":"Global Destination Leadership 2026","unit":"ranking","category":"Route Network","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Most destinations of any U.S. carrier","valueNumber":1,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Strong long-haul focus","valueNumber":null,"valueBoolean":null}]},{"id":"cmnihbtos00chla9i5f972y7l","slug":"engine-technology-long-haul-aircraft","name":"Engine Technology - Long-haul Aircraft","unit":"model","category":"Aircraft Technology","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Standard A321XLR engines","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Rolls-Royce Trent XWB-97 (more powerful)","valueNumber":null,"valueBoolean":null}]},{"id":"cmnihbtp600cnla9i6v8b039v","slug":"wireless-charging-in-business-class","name":"Wireless Charging in Business Class","unit":"availability","category":"Cabin Technology","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Available on Polaris redesign","valueNumber":1,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Not mentioned","valueNumber":null,"valueBoolean":null}]},{"id":"cmnihbtpj00ctla9id5kk23z5","slug":"aircraft-fleet-modernization-scope","name":"Aircraft Fleet Modernization Scope","unit":"focus areas","category":"Fleet Strategy","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Long-haul and mid-range (A321XLR)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Long-haul primary focus (A350-1000)","valueNumber":null,"valueBoolean":null}]},{"id":"cmnihbtpv00czla9ivcnjq8uj","slug":"stock-performance-trajectory-2026","name":"Stock Performance Trajectory 2026","unit":"performance rating","category":"Financial Performance","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"Strong performance noted","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Strong performance noted","valueNumber":null,"valueBoolean":null}]},{"id":"cmpp4wjrr00i5li5nsnjcrpin","slug":"fleet-size","name":"Fleet Size","unit":"aircraft","category":"Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"~900","valueNumber":900,"valueBoolean":null}]},{"id":"cmpp4x5hw00k1li5n3qaq0fco","slug":"domestic-destinations","name":"Domestic Destinations","unit":"count","category":"Network","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"250+","valueNumber":250,"valueBoolean":null}]},{"id":"cmpp4wlij00ijli5n54jocif0","slug":"international-destinations","name":"International Destinations","unit":"destinations","category":"Network","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"60+","valueNumber":60,"valueBoolean":null}]},{"id":"cmpp4yc9r00njli5ncwhgdvja","slug":"free-checked-baggage","name":"Free Checked Baggage","unit":null,"category":"Amenities","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"First bag $35 (Basic Economy)","valueNumber":null,"valueBoolean":null}]},{"id":"cmpp4xt9b00m9li5n3nvn0zmt","slug":"average-domestic-ticket-price","name":"Average Domestic Ticket Price","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$230","valueNumber":230,"valueBoolean":null}]},{"id":"cmpp4ydgv00ntli5nd7fccu53","slug":"on-time-performance","name":"On-Time Performance","unit":"%","category":"Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"79.1%","valueNumber":79.1,"valueBoolean":null}]},{"id":"cmoe3xxoj0031f4dka4p09812","slug":"customer-satisfaction-rating","name":"Customer Satisfaction Rating","unit":"relative ranking","category":"Service Quality","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"7.2","valueNumber":7.2,"valueBoolean":null}]},{"id":"cmpp4upoj00d7li5no58f8esj","slug":"loyalty-program-earning-rate","name":"Loyalty Program Earning Rate","unit":"points/dollar","category":"Rewards","dataType":"numeric","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"1 base","valueNumber":1,"valueBoolean":null}]},{"id":"cmqfiwrp600h83s0xpqxagzxw","slug":"on-time-arrival-rate-2025-","name":"On-Time Arrival Rate (2025)","unit":"percent","category":"Operations & Reliability","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"79.8%","valueNumber":79.8,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"82.3%","valueNumber":82.3,"valueBoolean":null,"winner":true}]},{"id":"cmqfiwrpx00hk3s0xah8vgcvb","slug":"average-domestic-ticket-price","name":"Average Domestic Ticket Price","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$312","valueNumber":312,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"$348","valueNumber":348,"valueBoolean":null,"winner":false}]},{"id":"cmqfiwrqa00hq3s0xq3azr3l1","slug":"customer-satisfaction-score-j-d-power-2025-","name":"Customer Satisfaction Score (J.D. Power 2025)","unit":"points","category":"Customer Experience","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"776","valueNumber":776,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"783","valueNumber":783,"valueBoolean":null,"winner":true}]},{"id":"cmqfiwrql00hw3s0xn7hh9gcm","slug":"frequent-flyer-elite-status-threshold","name":"Frequent Flyer Elite Status Threshold","unit":"annual miles","category":"Loyalty Program","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"30,000","valueNumber":30000,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"25,000","valueNumber":25000,"valueBoolean":null,"winner":true}]},{"id":"cmqfiwrqv00i23s0xj0a252c3","slug":"involuntary-overbooking-rate","name":"Involuntary Overbooking Rate","unit":"per 10,000 passengers","category":"Operations & Reliability","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"2.1","valueNumber":2.1,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"1.8","valueNumber":1.8,"valueBoolean":null,"winner":true}]},{"id":"cmqfiwrr600i83s0xz7s8qzfy","slug":"global-destinations","name":"Global Destinations","unit":"destinations","category":"Network Reach","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"350+","valueNumber":350,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"325+","valueNumber":325,"valueBoolean":null,"winner":false}]},{"id":"cmqfiwrrm00ie3s0xcdxnqjol","slug":"first-class-seat-pitch-long-haul-","name":"First-Class Seat Pitch (Long-Haul)","unit":"inches","category":"Product Quality","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"18.1","valueNumber":18.1,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"17.2","valueNumber":17.2,"valueBoolean":null,"winner":false}]},{"id":"cmqj3hmah001x11hkuamed6so","slug":"annual-passengers","name":"Annual Passengers","unit":"millions","category":"Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"180 million","valueNumber":180,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"175 million","valueNumber":175,"valueBoolean":null,"winner":false}]},{"id":"cmqj3hmav002311hkhq3dbv3z","slug":"customer-satisfaction-acsi-score-","name":"Customer Satisfaction (ACSI Score)","unit":"points out of 100","category":"Customer Service","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"73","valueNumber":73,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"76","valueNumber":76,"valueBoolean":null,"winner":true}]},{"id":"cmqj3hmbp002f11hkeopucbo2","slug":"frequent-flyer-program-members","name":"Frequent Flyer Program Members","unit":"millions","category":"Loyalty","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"106 million","valueNumber":106,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"118 million","valueNumber":118,"valueBoolean":null,"winner":true}]},{"id":"cmqj3hmc4002l11hkr99toauj","slug":"dot-complaints-per-100k-passengers","name":"DOT Complaints per 100k Passengers","unit":"complaints","category":"Service Quality","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"2.8","valueNumber":2.8,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"2.1","valueNumber":2.1,"valueBoolean":null,"winner":true}]},{"id":"cmqj3hmci002r11hk7i9tz2kn","slug":"international-destinations","name":"International Destinations","unit":"cities","category":"Network","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"137","valueNumber":137,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"120","valueNumber":120,"valueBoolean":null,"winner":false}]},{"id":"cmql8orv4002d524coyeyaq2w","slug":"fleet-size","name":"Fleet Size","unit":"aircraft","category":"Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"850+","valueNumber":850,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"900+","valueNumber":900,"valueBoolean":null,"winner":true}]},{"id":"cmql8orw2002v524csqlr22wf","slug":"customer-satisfaction-j-d-power-2024-","name":"Customer Satisfaction (J.D. Power 2024)","unit":"score","category":"Customer Experience","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"75","valueNumber":75,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"78","valueNumber":78,"valueBoolean":null,"winner":true}]},{"id":"cmql8orwv0037524c623czwon","slug":"economy-seat-pitch","name":"Economy Seat Pitch","unit":"inches","category":"Comfort","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"31","valueNumber":31,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"31","valueNumber":31,"valueBoolean":null}]},{"id":"cmpx9qcq4000c46cgq3lt5dnj","slug":"annual-revenue-2024-","name":"Annual Revenue (2024)","unit":"USD Billion","category":"Financial Performance","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$59.8B","valueNumber":59.8,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"$61.2B","valueNumber":61.2,"valueBoolean":null,"winner":true}]},{"id":"cmql8ory3003j524csdsd1cvt","slug":"premium-economy-seat-pitch","name":"Premium Economy Seat Pitch","unit":"inches","category":"Comfort","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"38 inches","valueNumber":38,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"38 inches","valueNumber":38,"valueBoolean":null}]},{"id":"cmqnds5y800clqs3a9blsqtrl","slug":"frequent-flyer-base-earning-rate","name":"Frequent Flyer Base Earning Rate","unit":"miles per dollar","category":"Rewards Program","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"1.5x","valueNumber":1.5,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"1.0x","valueNumber":1,"valueBoolean":null,"winner":false}]},{"id":"cmnge2vi800ub9t3s0png5dxb","slug":"customer-satisfaction-score","name":"Customer Satisfaction Score","unit":"points","category":"Service Quality","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"74/100","valueNumber":74,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"78/100","valueNumber":78,"valueBoolean":null,"winner":true}]},{"id":"cmqnds5zg00d9qs3aach73u7u","slug":"average-annual-revenue","name":"Average Annual Revenue","unit":"billion USD","category":"Financial","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$58.2B","valueNumber":58.2,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"$63.4B","valueNumber":63.4,"valueBoolean":null,"winner":true}]},{"id":"cmqo3fifg0053a3tv0b3eo261","slug":"customer-satisfaction-j-d-power-2025-","name":"Customer Satisfaction (J.D. Power 2025)","unit":"points (0-100)","category":"Customer Experience","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"741","valueNumber":741,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"759","valueNumber":759,"valueBoolean":null,"winner":true}]},{"id":"cmqo3fifq0059a3tvham9vk9f","slug":"average-domestic-one-way-base-fare","name":"Average Domestic One-Way Base Fare","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$318","valueNumber":318,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"$324","valueNumber":324,"valueBoolean":null,"winner":false}]},{"id":"cmqo3fifz005fa3tv0tab4jaa","slug":"premium-cabin-seat-pitch-business-polaris-","name":"Premium Cabin Seat Pitch (Business/Polaris)","unit":"inches","category":"Amenities","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"6.5 feet (direct-aisle on 787)","valueNumber":78,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"6 feet (direct-aisle on select aircraft)","valueNumber":72,"valueBoolean":null,"winner":false}]},{"id":"cmnf25lgw00bl2s3j3rivkp90","slug":"customer-satisfaction-rating","name":"Customer Satisfaction Rating","unit":"stars (out of 5.0)","category":"Customer Service","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"3.8 stars","valueNumber":3.8,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"4.2 stars","valueNumber":4.2,"valueBoolean":null,"winner":true}]},{"id":"cmqj3hm9n001l11hk9tnl330z","slug":"on-time-performance","name":"On-Time Performance","unit":"%","category":"Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"81.2%","valueNumber":81.2,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"83.5%","valueNumber":83.5,"valueBoolean":null,"winner":true}]},{"id":"cmqq8pypj00m7wjatho3n79jn","slug":"international-destinations-served","name":"International Destinations Served","unit":"destinations","category":"Network","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"342 destinations","valueNumber":342,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"325 destinations","valueNumber":325,"valueBoolean":null,"winner":false}]},{"id":"cmqq8pypr00mdwjatyl0amozo","slug":"average-domestic-round-trip-ticket-price","name":"Average Domestic Round-Trip Ticket Price","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$289","valueNumber":289,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"$312","valueNumber":312,"valueBoolean":null,"winner":false}]},{"id":"cmqq8pyq500mpwjatw2ywnlc9","slug":"main-hub-count-and-size","name":"Main Hub Count and Size","unit":"major hubs","category":"Network","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"3 primary hubs (Chicago, Houston, Newark)","valueNumber":null,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"3 primary hubs (Atlanta, Minneapolis, Detroit)","valueNumber":null,"valueBoolean":null}]},{"id":"cmqq8pyqc00mvwjatlcon2ftt","slug":"premium-economy-legroom-benefit","name":"Premium Economy Legroom Benefit","unit":"inches","category":"Product","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"United Extra (3 inches extra)","valueNumber":3,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"Delta Comfort+ (2-3 inches extra)","valueNumber":2.5,"valueBoolean":null,"winner":false}]},{"id":"cmqqye59m00fkr78t7tq3noi9","slug":"total-aircraft-fleet","name":"Total Aircraft Fleet","unit":"aircraft","category":"Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"843","valueNumber":843,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"902","valueNumber":902,"valueBoolean":null,"winner":true}]},{"id":"cmqqye59w00fqr78tg0fhll1r","slug":"on-time-arrival-rate-2024-","name":"On-Time Arrival Rate (2024)","unit":"%","category":"Performance","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"81.2%","valueNumber":81.2,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"83.5%","valueNumber":83.5,"valueBoolean":null,"winner":true}]},{"id":"cmqqye5al00g2r78tga90da4n","slug":"daily-flights-operated","name":"Daily Flights Operated","unit":"flights","category":"Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"4,800+","valueNumber":4800,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"5,400+","valueNumber":5400,"valueBoolean":null,"winner":true}]},{"id":"cmqjy1x7k002jolgwcfduxgse","slug":"customer-satisfaction-score-j-d-power-2024-","name":"Customer Satisfaction Score (J.D. Power 2024)","unit":"points out of 1000","category":"Customer Service","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"73/100","valueNumber":73,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"76/100","valueNumber":76,"valueBoolean":null,"winner":true}]},{"id":"cmqqye5bj00gkr78tmov1lzv8","slug":"annual-frequent-flyer-miles-devaluation","name":"Annual Frequent Flyer Miles Devaluation","unit":"%","category":"Loyalty Programs","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"8%","valueNumber":8,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"5%","valueNumber":5,"valueBoolean":null,"winner":true}]},{"id":"cmqqye5bu00gqr78tvhad9fv2","slug":"widebody-aircraft-787-777-350-","name":"Widebody Aircraft (787/777/350)","unit":"aircraft","category":"Fleet Composition","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"358","valueNumber":358,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"312","valueNumber":312,"valueBoolean":null,"winner":false}]},{"id":"cmr0yesif0053axoeoimhbvn4","slug":"dot-complaints-per-100-000-passengers-2024-","name":"DOT Complaints Per 100,000 Passengers (2024)","unit":"complaints/100k passengers","category":"Customer Service & Reliability","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"2.84","valueNumber":2.84,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"2.18","valueNumber":2.18,"valueBoolean":null,"winner":true}]},{"id":"cmr0yesis0059axoeez615kgh","slug":"on-time-arrival-performance-2024-","name":"On-Time Arrival Performance (2024)","unit":"%","category":"Operational Excellence","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"80.2%","valueNumber":80.2,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"82.1%","valueNumber":82.1,"valueBoolean":null,"winner":true}]},{"id":"cmqfiwrpl00he3s0xu3vukq4e","slug":"total-fleet-size","name":"Total Fleet Size","unit":"aircraft","category":"Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"870","valueNumber":870,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"900","valueNumber":900,"valueBoolean":null,"winner":true}]},{"id":"cmr0yesjy005raxoekov9e3z9","slug":"first-checked-baggage-fee-economy-","name":"First Checked Baggage Fee (Economy)","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$35","valueNumber":35,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"$35","valueNumber":35,"valueBoolean":null}]},{"id":"cmqqf528o000p6jhivl135ab3","slug":"j-d-power-customer-satisfaction-score-2024-","name":"J.D. Power Customer Satisfaction Score (2024)","unit":"score (0-1000)","category":"Customer Experience","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"740","valueNumber":740,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"758","valueNumber":758,"valueBoolean":null,"winner":true}]},{"id":"cmr0yeskk0063axoexf91bsjs","slug":"average-economy-seat-pitch","name":"Average Economy Seat Pitch","unit":"inches","category":"Comfort","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"31 inches","valueNumber":31,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"32 inches","valueNumber":32,"valueBoolean":null,"winner":true}]},{"id":"cmr0yeskw0069axoe6yooc8jj","slug":"domestic-hub-cities","name":"Domestic Hub Cities","unit":"hubs","category":"Route Network","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"4","valueNumber":4,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"5","valueNumber":5,"valueBoolean":null,"winner":true}]},{"id":"cmqro4agv00g72w9cs4xd8hmh","slug":"on-time-arrival-performance","name":"On-Time Arrival Performance","unit":"percentage","category":"Reliability","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"77.2%","valueNumber":77.2,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"81.5%","valueNumber":81.5,"valueBoolean":null,"winner":true}]},{"id":"cmn901stj006b10cfryos4keo","slug":"average-fleet-age","name":"Average Fleet Age","unit":"years","category":"Aircraft","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"14.1 years","valueNumber":14.1,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"12.8 years","valueNumber":12.8,"valueBoolean":null,"winner":true}]},{"id":"cmqro4ahp00gv2w9ccml4qj55","slug":"dot-complaint-rate","name":"DOT Complaint Rate","unit":"complaints per 100,000 passengers","category":"Service Quality","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"2.14","valueNumber":2.14,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"1.67","valueNumber":1.67,"valueBoolean":null,"winner":true}]},{"id":"cmqnds5xb00c3qs3a9exjhcv1","slug":"daily-domestic-flights","name":"Daily Domestic Flights","unit":"flights","category":"Network","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"5,200+ flights","valueNumber":5200,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"5,400+ flights","valueNumber":5400,"valueBoolean":null,"winner":true}]},{"id":"cmqro4ai400h72w9chwxtx9zo","slug":"revenue-passenger-miles-annual-","name":"Revenue Passenger Miles (Annual)","unit":"billions","category":"Scale","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"182 billion RPM","valueNumber":182,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"198 billion RPM","valueNumber":198,"valueBoolean":null,"winner":true}]},{"id":"cmqzho4sp000ho6kaxeoldal3","slug":"on-time-arrival-rate","name":"On-Time Arrival Rate","unit":"%","category":"Performance","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"79.8%","valueNumber":79.8,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"82.5%","valueNumber":82.5,"valueBoolean":null,"winner":true}]},{"id":"cmqzho4uf001bo6kasgulmaoy","slug":"mishandled-baggage-rate","name":"Mishandled Baggage Rate","unit":"per 1,000 passengers","category":"Operations","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"0.58","valueNumber":0.58,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"0.45","valueNumber":0.45,"valueBoolean":null,"winner":true}]},{"id":"cmqzho4ur001ho6kalx56fwhu","slug":"modern-aircraft-787-737max-percentage","name":"Modern Aircraft (787/737MAX) Percentage","unit":"%","category":"Fleet","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"25%","valueNumber":25,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"18%","valueNumber":18,"valueBoolean":null,"winner":false}]},{"id":"cmraamvok00itytw8hfdsyn1n","slug":"complaint-ratio","name":"Complaint Ratio","unit":"per 100k passengers","category":"Customer Experience","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"2.41","valueNumber":2.41,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"1.89","valueNumber":1.89,"valueBoolean":null,"winner":true}]},{"id":"cmn90vlr200p8aeal3l8n2omn","slug":"business-class-lie-flat-availability","name":"Business Class Lie-Flat Availability","unit":"% of fleet","category":"Premium Service","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"28%","valueNumber":28,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"44%","valueNumber":44,"valueBoolean":null,"winner":true}]},{"id":"cmrbcd0mp012vg9dszc5v2awo","slug":"total-aircraft-fleet-size","name":"Total Aircraft Fleet Size","unit":"aircraft","category":"Operations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"800+","valueNumber":800,"valueBoolean":null,"winner":false},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"900+","valueNumber":900,"valueBoolean":null,"winner":true}]},{"id":"cmrbcd0nb0137g9dsbjcutmyw","slug":"global-destinations-served","name":"Global Destinations Served","unit":"destinations","category":"Coverage","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"340+","valueNumber":340,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"300+","valueNumber":300,"valueBoolean":null,"winner":false}]},{"id":"cmn905x3d004fn724ryp72pja","slug":"first-checked-baggage-fee","name":"First Checked Baggage Fee","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$35","valueNumber":35,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"$35","valueNumber":35,"valueBoolean":null}]},{"id":"cmrbcd0o2013pg9dsqbbd79iz","slug":"average-domestic-round-trip-ticket","name":"Average Domestic Round-Trip Ticket","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"$378","valueNumber":378,"valueBoolean":null,"winner":true},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"$385","valueNumber":385,"valueBoolean":null,"winner":false}]},{"id":"cmrbcd0oa013vg9ds3agdws3n","slug":"elite-frequent-flyer-entry-threshold","name":"Elite Frequent Flyer Entry Threshold","unit":"miles/year","category":"Loyalty Program","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmmxra0fo0260lh9ezvhfe4xo","valueText":"25,000 miles","valueNumber":25000,"valueBoolean":null},{"entityId":"cmn901ss0005w10cfmn03kmrc","valueText":"25,000 miles","valueNumber":25000,"valueBoolean":null}]}],"faqs":[{"question":"Which airline is more reliable—United or Delta?","answer":"Delta is more reliable with an 81.5% on-time arrival rate versus United's 77.2% (2024 data). Delta also has a newer fleet averaging 12.8 years old compared to United's 14.1 years, and receives 42% fewer DOT complaints (1.67 vs 2.14 per 100,000 passengers). For time-sensitive travel, Delta's track record is superior."},{"question":"Is United or Delta cheaper?","answer":"United offers lower baggage fees ($35 vs $38 for first checked bag) and typically competitive pricing on basic economy and premium cabin fares. However, Delta sometimes offers better premium cabin fares due to fleet modernization reducing maintenance costs. Overall pricing is comparable, but United edges out on baggage and budget routes while Delta matches or beats on premium routes."},{"question":"Which airline has better customer service ratings?","answer":"Delta ranks significantly higher with a 4.2/5 customer satisfaction rating versus United's 3.8/5 according to 2024 J.D. Power studies. Delta's higher rating correlates with better on-time performance, newer aircraft, and fewer service complaints. United has made service improvements but lags Delta across most customer satisfaction metrics."},{"question":"Which airline flies to more international destinations?","answer":"United serves 342 international destinations compared to Delta's 325—giving United a 17-destination advantage. This makes United stronger for connecting to less-served markets, particularly in Europe and Asia. Delta maintains a quality-over-quantity approach with stronger service to major hubs."},{"question":"Which airline's frequent flyer program is better?","answer":"Both MileagePlus (United) and SkyMiles (Delta) offer 1 mile per dollar base earning rates. Delta's program stands out with elite status benefits including 5% fuel surcharge waivers and systemwide upgrades. United's program offers competitive award availability (12-15% better on premium routes) but requires more strategic planning. Choice depends on whether you prefer elite perks (Delta) or award redemption flexibility (United)."}],"relatedComparisons":[{"slug":"united-airlines-vs-delta-airlines-comparison-2026","title":"United Airlines vs Delta Air Lines","category":"companies"},{"slug":"united-airlines-vs-delta-air-lines-comparison-2025-2026","title":"United Airlines vs Delta Air Lines","category":"travel"},{"slug":"united-vs-delta-2026","title":"United Airlines vs Delta Air Lines 2026","category":"general"},{"slug":"delta-vs-united","title":"Delta Air Lines vs United Airlines","category":"travel"},{"slug":"delta-airlines-vs-united","title":"Delta Air Lines vs United Airlines","category":"travel"},{"slug":"delta-vs-united-airlines-comparison-2025-2026","title":"Delta Air Lines vs United Airlines","category":"companies"},{"slug":"delta-vs-united-airlines-which-is-better-2026","title":"Delta Air Lines vs United Airlines","category":"travel"},{"slug":"united-vs-delta-airlines-comparison-2026","title":"United Airlines vs Delta Air Lines","category":"travel"},{"slug":"delta-vs-united-airlines","title":"Delta Air Lines vs United Airlines","category":"travel"},{"slug":"united-airlines-vs-delta-air-lines-comparison-2026","title":"United Airlines vs Delta Air Lines","category":"travel"},{"slug":"delta-vs-united-airlines-comparison-2026","title":"Delta Air Lines vs United Airlines","category":"travel"},{"slug":"delta-airlines-vs-united-airlines","title":"Delta Air Lines vs United Airlines","category":"travel"}],"relatedBlogPosts":[{"slug":"best-streaming-services-in-2026-top-picks-for-every-budget-interest","title":"Best Streaming Services in 2026: Top Picks for Every Budget & Interest","excerpt":"Navigating the crowded streaming landscape in 2026 can be overwhelming. We've tested and ranked the best streaming services that offer the most value, from Netflix's massive library to budget-friendly options like Tubi, helping you cut cable and find your perfect entertainment solution.","category":"technology"},{"slug":"best-live-tv-streaming-services-plans-for-spring-2026-complete-buyers-guide","title":"Best Live TV Streaming Services & Plans for Spring 2026: Complete Buyer's Guide","excerpt":"Tired of overpaying for cable? Discover the best live TV streaming services and plans for Spring 2026, including YouTube TV's new genre-based packages starting at $55/month. Our comprehensive guide breaks down pricing, channels, and features to help you cut the cord.","category":"technology"},{"slug":"philo-in-2026-streaming-tv-service-review-pricing-reddit-community-insights","title":"Philo in 2026: Streaming TV Service Review, Pricing & Reddit Community Insights","excerpt":"Explore Philo's evolution heading into 2026, including pricing tiers, channel lineup, and how it compares to competitors like Sling TV. Discover what the r/PhiloTV Reddit community thinks about the service's current offerings and future prospects.","category":"technology"},{"slug":"best-us-fighter-jets-2026-top-american-combat-aircraft-ranked","title":"Best US Fighter Jets 2026: Top American Combat Aircraft Ranked","excerpt":"Discover the most advanced US fighter jets dominating the skies in 2026. From the legendary F-22 Raptor to the versatile F-35 Lightning II, we rank America's best combat aircraft based on performance, stealth, and air superiority capabilities.","category":"technology"},{"slug":"philo-in-2026-pricing-lineup-how-it-compares-to-sling-tv","title":"Philo in 2026: Pricing, Lineup & How It Compares to Sling TV","excerpt":"As we head into 2026, Philo continues to position itself as an affordable streaming alternative for cable TV lovers. Discover what Philo offers, how its pricing stacks up against competitors like Sling TV, and what the Reddit community thinks about its future.","category":"technology"}],"metadata":{"metaTitle":"United vs Delta 2026: Reliability, Pricing & Service","metaDescription":"Compare United Airlines vs Delta Air Lines: on-time performance (81.5% vs 77.2%), customer satisfaction, baggage fees, and international routes.","publishedAt":"2026-03-27T15:00:08.907Z","updatedAt":"2026-06-24T06:04:08.643Z","isAutoGenerated":true,"isHumanReviewed":false,"viewCount":0}}