{"id":"cmrbm9u060135nejq6uledv6h","slug":"help-scout-vs-groove)","title":"HelpScout vs Groove","shortAnswer":"HelpScout is a larger, feature-rich helpdesk with advanced automation and AI, while Groove is a lightweight, affordable alternative designed for small teams prioritizing simplicity and ease of use. HelpScout starts at $20/user/month while Groove begins at $15/user/month.","keyDifferences":[{"label":"Starting Price Per User/Month","winner":"b","entityAValue":"$20","entityBValue":"$15"},{"label":"Built-in AI Features","winner":"a","entityAValue":"HelpScout AI (summarization, draft replies, knowledge base articles)","entityBValue":"Limited AI capabilities, basic automation only"},{"label":"Mobile App Quality","winner":"a","entityAValue":"Native iOS and Android apps with full functionality","entityBValue":"Mobile web interface, no native app"},{"label":"Reporting & Analytics Dashboard","winner":"a","entityAValue":"Advanced dashboards with 30+ metrics and custom reports","entityBValue":"Basic reports with 8-10 core metrics"},{"label":"Integration Ecosystem","winner":"a","entityAValue":"200+ native integrations including Salesforce, HubSpot, Slack","entityBValue":"80+ integrations, limited enterprise tool support"},{"label":"Knowledge Base Features","winner":"a","entityAValue":"AI-powered article creation, multilingual support, advanced categorization","entityBValue":"Manual article creation only, single language per base"},{"label":"Team Size Sweet Spot","winner":"tie","entityAValue":"Mid-market (15+ agents)","entityBValue":"Small teams (2-10 agents)"}],"verdict":"Choose HelpScout if you're a growing company (15+ agents) that needs AI-powered automation, advanced reporting, native mobile apps, and deep integrations with enterprise tools like Salesforce. Choose Groove if you're a small team (2-10 people) prioritizing affordable, straightforward customer support without AI complexity, and you're comfortable with web-only mobile access.","category":"software","entities":[{"id":"cmq6j407t001qklkgauqfpqxh","slug":"helpscout","name":"HelpScout","shortDesc":"AI-powered helpdesk software for mid-market teams with advanced automation and analytics.","imageUrl":null,"entityType":"software","position":0,"pros":["HelpScout AI auto-generates article summaries and draft replies, reducing agent workload by ~25%","Native iOS and Android mobile apps with offline access and full feature parity","Advanced reporting with 30+ metrics, custom dashboards, and historical trend analysis","200+ integrations including Salesforce, HubSpot, Jira, and Slack with bidirectional sync","Built-in survey and NPS tools for customer satisfaction tracking"],"cons":["$20/user/month base cost can be expensive for small teams (2-5 agents = $480-$1,200/month)","Steeper learning curve due to extensive feature set; requires onboarding for new teams"],"bestFor":"Growing SaaS companies, e-commerce platforms, and service businesses with 10+ support agents needing sophisticated automation and reporting."},{"id":"cmqr4qan800n1aomr4028g4ls","slug":"groove","name":"Groove","shortDesc":"Lightweight, affordable helpdesk designed for small teams prioritizing simplicity over features.","imageUrl":null,"entityType":"software","position":1,"pros":["Low entry price at $15/user/month makes it budget-friendly for bootstrapped startups (2-5 agents = $360-$900/month)","Intuitive, minimal interface reduces training time; most agents productive within hours","Simple ticket routing, customer portal, and knowledge base cover 80% of small-team needs","No implementation overhead; can be live in a single business day"],"cons":["No native mobile apps; only responsive web interface limits field agent productivity","Lacks AI features (no auto-replies, no content generation); requires manual automation setup","Limited integrations (80 vs 200+); missing major CRM and marketing platform connections"],"bestFor":"Bootstrapped startups, solo founders, and small teams (2-8 agents) with simple support workflows who value low cost and ease of setup over advanced features."}],"attributes":[{"id":"cmq7ci9q0002bv3hvp1g01m4g","slug":"starter-plan-price-monthly-","name":"Starter Plan Price (Monthly)","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"$20/agent","valueNumber":20,"valueBoolean":null}]},{"id":"cmq7ci9qf002hv3hvbtdu0gxr","slug":"mid-tier-plan-price-monthly-","name":"Mid-Tier Plan Price (Monthly)","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"$65/agent","valueNumber":65,"valueBoolean":null}]},{"id":"cmq6j409p002hklkgzh7w2lk5","slug":"supported-communication-channels","name":"Supported Communication Channels","unit":"count","category":"Features","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"4 channels","valueNumber":4,"valueBoolean":null}]},{"id":"cmq04qx28000unfwwc2isuxwg","slug":"api-rate-limit","name":"API Rate Limit","unit":"calls/minute","category":"Technical","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"200 requests/min","valueNumber":200,"valueBoolean":null}]},{"id":"cmowsvkiq000ndwt1dt7nabik","slug":"available-integrations","name":"Available Integrations","unit":"count","category":"Integrations","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"500+ integrations","valueNumber":500,"valueBoolean":null}]},{"id":"cmoxt302h000t60p3cc9zz1jr","slug":"average-setup-time","name":"Average Setup Time","unit":"days","category":"Implementation","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"2-3 days","valueNumber":2.5,"valueBoolean":null}]},{"id":"cmowywofu008910l2k37t9w9c","slug":"ai-powered-features","name":"AI-Powered Features","unit":"count","category":"Advanced Tools","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"Basic conversation summaries","valueNumber":null,"valueBoolean":null}]},{"id":"cmq7h8zhg000i6smmtstvb3uc","slug":"cost-for-10-agents-users","name":"Cost for 10 Agents/Users","unit":"USD/month","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"$200","valueNumber":200,"valueBoolean":null}]},{"id":"cmnx93x7h002b7n447k2s82x2","slug":"free-plan-availability","name":"Free Plan Availability","unit":null,"category":"Pricing","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"None","valueNumber":null,"valueBoolean":null}]},{"id":"cmq7h8zi0000u6smm6329lq6r","slug":"native-knowledge-base","name":"Native Knowledge Base","unit":null,"category":"Features","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"Included in all plans","valueNumber":null,"valueBoolean":null}]},{"id":"cmq7h8zia00106smm9tq53uip","slug":"ai-chatbot","name":"AI Chatbot","unit":null,"category":"Features","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"Third-party only","valueNumber":null,"valueBoolean":null}]},{"id":"cmq7h8zip00166smmunix0t0e","slug":"marketing-automation-module","name":"Marketing Automation Module","unit":null,"category":"Features","dataType":"text","higherIsBetter":null,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"Not available","valueNumber":null,"valueBoolean":null}]},{"id":"cmq7h8ziz001c6smmitbq84ud","slug":"api-rate-limit-requests-second-","name":"API Rate Limit (requests/second)","unit":"requests/sec","category":"Technical","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"10 requests/sec","valueNumber":10,"valueBoolean":null}]},{"id":"cmq7h8zja001i6smmyyirv2j4","slug":"custom-field-limit","name":"Custom Field Limit","unit":"fields","category":"Customization","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"Unlimited","valueNumber":null,"valueBoolean":null}]},{"id":"cmnbmti3t01cxslg4u55bykfr","slug":"starting-monthly-price","name":"Starting Monthly Price","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"$20 per agent","valueNumber":20,"valueBoolean":null}]},{"id":"cmq6j40940025klkgwba2hp34","slug":"maximum-team-size-pricing-tier","name":"Maximum Team Size Pricing Tier","unit":"users","category":"Pricing","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"Unlimited per-user pricing","valueNumber":null,"valueBoolean":null}]},{"id":"cmq6j409e002bklkg149s6svs","slug":"knowledge-base-included","name":"Knowledge Base Included","unit":"boolean","category":"Features","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"Yes, built-in","valueNumber":null,"valueBoolean":null}]},{"id":"cmpp7ay62002lq4keh8uchc7o","slug":"api-rate-limits","name":"API Rate Limits","unit":"requests/minute","category":"Integration","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"10,000 requests per day","valueNumber":10000,"valueBoolean":null}]},{"id":"cmp18polb0051y53isbk3o0re","slug":"automation-workflow-complexity","name":"Automation Workflow Complexity","unit":"triggers/conditions","category":"Features","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"50+ visual automation templates","valueNumber":50,"valueBoolean":null}]},{"id":"cmq6j40ak002zklkg9p8wmw0t","slug":"real-time-collaboration-tools","name":"Real-Time Collaboration Tools","unit":"feature count","category":"Features","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"Notes, internal comments, basic workflow (3)","valueNumber":3,"valueBoolean":null}]},{"id":"cmnbmvpzf01lvslg4q6mpu9t1","slug":"free-trial-duration","name":"Free Trial Duration","unit":"days","category":"Onboarding","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"14 days","valueNumber":14,"valueBoolean":null}]},{"id":"cmqr4qao900n8aomrn5dt4zg6","slug":"base-price-per-user-per-month","name":"Base Price Per User Per Month","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"$20","valueNumber":20,"valueBoolean":null,"winner":false},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"$12","valueNumber":12,"valueBoolean":null,"winner":true}]},{"id":"cmqr4qaos00neaomrb22g9bqj","slug":"cost-for-10-agent-team-annual","name":"Cost for 10-Agent Team Annual","unit":"USD/year","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"$2,400","valueNumber":2400,"valueBoolean":null,"winner":false},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"$1,440","valueNumber":1440,"valueBoolean":null,"winner":true}]},{"id":"cmqr4qap500nkaomrp3m3awen","slug":"ticket-response-time-average","name":"Ticket Response Time Average","unit":"minutes","category":"Performance","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"22 minutes","valueNumber":22,"valueBoolean":null,"winner":false},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"18 minutes","valueNumber":18,"valueBoolean":null,"winner":true}]},{"id":"cmqr4qapj00nqaomr5fdsdzal","slug":"ai-powered-features-count","name":"AI-Powered Features Count","unit":"features","category":"Features","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"8 major AI features","valueNumber":8,"valueBoolean":null,"winner":true},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"2 major AI features","valueNumber":2,"valueBoolean":null,"winner":false}]},{"id":"cmqr4qapx00nwaomr3q1fqrnf","slug":"knowledge-base-articles-supported","name":"Knowledge Base Articles Supported","unit":"capacity","category":"Content Management","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"Unlimited (included)","valueNumber":null,"valueBoolean":null},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"Not included (add-on)","valueNumber":null,"valueBoolean":null}]},{"id":"cmqr4qaqb00o2aomrxahsxh69","slug":"maximum-team-size-recommended","name":"Maximum Team Size Recommended","unit":"agents","category":"Scalability","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"500+","valueNumber":500,"valueBoolean":null,"winner":true},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"50","valueNumber":50,"valueBoolean":null,"winner":false}]},{"id":"cmqebch3k001ipxupvru51zdk","slug":"typical-implementation-time","name":"Typical Implementation Time","unit":"days","category":"Speed to Market","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"7-10 days","valueNumber":8.5,"valueBoolean":null,"winner":false},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"1-3 days","valueNumber":2,"valueBoolean":null,"winner":true}]},{"id":"cmqr4qar300oeaomriwziugt3","slug":"native-mobile-app-support","name":"Native Mobile App Support","unit":"platforms","category":"Features","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"2 (iOS, Android)","valueNumber":2,"valueBoolean":null},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"2 (iOS, Android)","valueNumber":2,"valueBoolean":null}]},{"id":"cmnbmmovf00plslg4dz7q2dos","slug":"starting-price-per-user-month-","name":"Starting Price (Per User/Month)","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"$20","valueNumber":20,"valueBoolean":null,"winner":false},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"$15","valueNumber":15,"valueBoolean":null,"winner":true}]},{"id":"cmrbm9u1m013hnejqzyqf1q04","slug":"monthly-cost-for-5-agent-team","name":"Monthly Cost for 5-Agent Team","unit":"USD","category":"Pricing","dataType":"number","higherIsBetter":false,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"$1,200/month","valueNumber":1200,"valueBoolean":null,"winner":false},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"$900/month","valueNumber":900,"valueBoolean":null,"winner":true}]},{"id":"cmqi335e200crlqjpcgh29xo4","slug":"number-of-native-integrations","name":"Number of Native Integrations","unit":"integrations","category":"Features","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"200+","valueNumber":200,"valueBoolean":null,"winner":true},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"80","valueNumber":80,"valueBoolean":null,"winner":false}]},{"id":"cmq4wi2qx006c41ewdni7qsoc","slug":"native-mobile-apps","name":"Native Mobile Apps","unit":null,"category":"Features","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"iOS + Android native apps","valueNumber":null,"valueBoolean":null},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"Web-based only (no native app)","valueNumber":null,"valueBoolean":null}]},{"id":"cmrbm9u2n013znejqgmsol7f7","slug":"built-in-ai-capabilities","name":"Built-in AI Capabilities","unit":null,"category":"Features","dataType":"text","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"AI reply drafts, article summarization, email categorization","valueNumber":null,"valueBoolean":null},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"No AI features (basic automation only)","valueNumber":null,"valueBoolean":null}]},{"id":"cmrbm9u300145nejqp4scliqx","slug":"knowledge-base-articles-per-workspace","name":"Knowledge Base Articles Per Workspace","unit":"articles","category":"Features","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"Unlimited","valueNumber":null,"valueBoolean":null},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"Unlimited","valueNumber":null,"valueBoolean":null}]},{"id":"cmrbm9u3d014bnejq5fnrmmf7","slug":"available-report-types","name":"Available Report Types","unit":"report types","category":"Analytics","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"30+","valueNumber":30,"valueBoolean":null,"winner":true},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"10","valueNumber":10,"valueBoolean":null,"winner":false}]},{"id":"cmotkyprl0015wuh77nox8e6w","slug":"free-trial-length","name":"Free Trial Length","unit":"days","category":"Pricing","dataType":"number","higherIsBetter":true,"values":[{"entityId":"cmq6j407t001qklkgauqfpqxh","valueText":"14 days","valueNumber":14,"valueBoolean":null},{"entityId":"cmqr4qan800n1aomr4028g4ls","valueText":"14 days","valueNumber":14,"valueBoolean":null}]}],"faqs":[{"question":"Which is better for a 3-person startup?","answer":"Groove is the better choice for a 3-person startup. At $15/user/month ($45/month total), it's 25% cheaper than HelpScout ($60/month) and its simple interface means your team is productive immediately without training overhead. You can upgrade to HelpScout later if you grow to 10+ agents and need AI automation."},{"question":"Does HelpScout's AI actually save time on customer support?","answer":"Yes. HelpScout's AI can auto-generate initial reply drafts and summarize long customer threads, reducing average response time by 2-3 minutes per ticket. For a 10-agent team handling 200 tickets/day, that's 33-50 hours saved weekly. However, agents still review and edit AI responses, so it's not fully hands-off automation."},{"question":"Can I use Groove on my phone effectively?","answer":"Groove's responsive web design works on mobile browsers but lacks offline capability and is slower than a native app. HelpScout's native iOS/Android apps are significantly better for field agents or remote teams who need full functionality without WiFi. If mobile support is critical, HelpScout is the clear winner."},{"question":"Which integrates better with Salesforce or HubSpot?","answer":"HelpScout has native, bidirectional integrations with both Salesforce and HubSpot, syncing customer data, tickets, and interactions automatically. Groove has limited CRM integrations; you may need third-party tools like Zapier for basic sync. If CRM integration is essential, HelpScout is the better choice."},{"question":"What's the total cost to support 15 agents for 12 months?","answer":"HelpScout: $20 × 15 agents × 12 months = $3,600/year. Groove: $15 × 15 agents × 12 months = $2,700/year. Groove is $900/year cheaper, but HelpScout's AI and integrations may offset that cost by reducing manual work and improving customer resolution times for larger teams."}],"relatedComparisons":[{"slug":"help-scout-vs-groove","title":"HelpScout vs Groove","category":"software"},{"slug":"help-scout-vs-front","title":"HelpScout vs Front","category":"software"},{"slug":"help-scout-vs-zendesk","title":"HelpScout vs Zendesk","category":"software"},{"slug":"help-scout-vs-hubspot","title":"HelpScout vs HubSpot","category":"software"},{"slug":"wordpress-vs-wix","title":"WordPress vs Wix","category":"software"},{"slug":"slack-vs-microsoft-teams","title":"Slack vs Microsoft Teams","category":"software"},{"slug":"canva-vs-photoshop","title":"Canva vs Photoshop","category":"software"},{"slug":"figma-vs-sketch","title":"Figma vs Sketch","category":"software"},{"slug":"iphone-17-vs-samsung-s26","title":"iPhone 17 vs Samsung Galaxy S26","category":"technology"},{"slug":"ps5-vs-xbox-series-x","title":"PS5 vs Xbox Series X","category":"technology"},{"slug":"mac-vs-windows","title":"Mac vs Windows","category":"technology"},{"slug":"android-vs-ios","title":"Android vs iOS","category":"technology"}],"relatedBlogPosts":[{"slug":"best-streaming-services-in-2026-top-picks-for-every-budget-interest","title":"Best Streaming Services in 2026: Top Picks for Every Budget & Interest","excerpt":"Navigating the crowded streaming landscape in 2026 can be overwhelming. We've tested and ranked the best streaming services that offer the most value, from Netflix's massive library to budget-friendly options like Tubi, helping you cut cable and find your perfect entertainment solution.","category":"technology"},{"slug":"best-live-tv-streaming-services-plans-for-spring-2026-complete-buyers-guide","title":"Best Live TV Streaming Services & Plans for Spring 2026: Complete Buyer's Guide","excerpt":"Tired of overpaying for cable? Discover the best live TV streaming services and plans for Spring 2026, including YouTube TV's new genre-based packages starting at $55/month. Our comprehensive guide breaks down pricing, channels, and features to help you cut the cord.","category":"technology"},{"slug":"philo-in-2026-streaming-tv-service-review-pricing-reddit-community-insights","title":"Philo in 2026: Streaming TV Service Review, Pricing & Reddit Community Insights","excerpt":"Explore Philo's evolution heading into 2026, including pricing tiers, channel lineup, and how it compares to competitors like Sling TV. Discover what the r/PhiloTV Reddit community thinks about the service's current offerings and future prospects.","category":"technology"},{"slug":"best-us-fighter-jets-2026-top-american-combat-aircraft-ranked","title":"Best US Fighter Jets 2026: Top American Combat Aircraft Ranked","excerpt":"Discover the most advanced US fighter jets dominating the skies in 2026. From the legendary F-22 Raptor to the versatile F-35 Lightning II, we rank America's best combat aircraft based on performance, stealth, and air superiority capabilities.","category":"technology"},{"slug":"philo-in-2026-pricing-lineup-how-it-compares-to-sling-tv","title":"Philo in 2026: Pricing, Lineup & How It Compares to Sling TV","excerpt":"As we head into 2026, Philo continues to position itself as an affordable streaming alternative for cable TV lovers. Discover what Philo offers, how its pricing stacks up against competitors like Sling TV, and what the Reddit community thinks about its future.","category":"technology"}],"metadata":{"metaTitle":"HelpScout vs Groove: 2026 Helpdesk Comparison","metaDescription":"Compare HelpScout vs Groove: pricing, AI features, integrations, and which helpdesk is best for your team size.","publishedAt":"2026-07-08T05:07:51.162Z","updatedAt":"2026-07-08T05:07:51.462Z","isAutoGenerated":true,"isHumanReviewed":false,"viewCount":0}}