{"slug":"constant-contact-vs-mailchimp)","question":"Constant Contact vs Mailchimp","answer":"Mailchimp offers a free plan with unlimited contacts and lower paid pricing, making it ideal for startups and budget-conscious businesses, while Constant Contact provides superior customer support, more advanced automation, and better small business features at a premium price point.","answer_curated":true,"verdict":"Choose Mailchimp if you're budget-conscious, starting small, or need AI-powered content creation and unlimited free contacts—it's the clear winner for cost and scalability. Choose Constant Contact if you prioritize white-glove customer support, need SMS marketing built-in, and value advanced automation for small business growth—it's better for service-based businesses willing to invest in premium support.","keyDifferences":[{"label":"Free Plan Contact Limit","winner":"b","entityAValue":"500 contacts","entityBValue":"Unlimited contacts"},{"label":"Starting Paid Plan Cost (Monthly)","winner":"b","entityAValue":"$20","entityBValue":"$13"},{"label":"Phone Support Availability","winner":"a","entityAValue":"24/7 phone support included","entityBValue":"Phone support only on paid plans"},{"label":"Marketing Automation Workflows","winner":"a","entityAValue":"Unlimited automation workflows","entityBValue":"Limited on lower tiers, unlimited on higher"},{"label":"SMS Marketing Included","winner":"a","entityAValue":"Yes, included in all plans","entityBValue":"Add-on feature, extra cost"}],"winner":{"slug":"mailchimp","name":"Mailchimp"},"confidence":"high","entities":[{"name":"Constant Contact","slug":"constant-contact","url":"https://www.aversusb.net/entity/constant-contact","alternativesUrl":"https://www.aversusb.net/api/v1/alternatives/constant-contact"},{"name":"Mailchimp","slug":"mailchimp","url":"https://www.aversusb.net/entity/mailchimp","alternativesUrl":"https://www.aversusb.net/api/v1/alternatives/mailchimp"}],"faqs":[{"question":"Which email marketing platform is truly free forever?","answer":"Mailchimp offers a genuinely free plan with unlimited contacts indefinitely, while Constant Contact limits free users to 500 contacts with a 60-day trial period. Mailchimp's free tier is best for building an initial list, though automation features are restricted. Constant Contact's free option expires, forcing paid subscription after 60 days."},{"question":"Does Mailchimp or Constant Contact include SMS marketing?","answer":"Constant Contact includes SMS marketing in all plans at no extra charge, while Mailchimp charges $20/month as an add-on. If SMS is essential to your strategy, Constant Contact provides better value. Mailchimp users should budget an extra $240/year for SMS functionality."},{"question":"Which platform has better customer support?","answer":"Constant Contact offers 24/7 phone support on all plans, making it superior for businesses needing immediate assistance. Mailchimp restricts phone support to paid plan customers and emphasizes email/chat support. For small business owners who prefer talking to humans, Constant Contact is the clear winner."}],"attribution":{"source":"A Versus B","url":"https://www.aversusb.net/compare/constant-contact-vs-mailchimp)","license":"CC BY 4.0","citationFormat":"According to A Versus B (https://www.aversusb.net/compare/constant-contact-vs-mailchimp)), Mailchimp offers a free plan with unlimited contacts and lower paid pricing, making it ideal for startups and budget-conscious businesses, while Constant Contact provides superior customer support, mo","dateModified":"2026-07-08T10:12:32.012Z"},"relatedQuestionsUrl":"https://www.aversusb.net/api/faq/constant-contact-vs-mailchimp)","relatedComparisonsUrl":"https://www.aversusb.net/api/v1/related/constant-contact-vs-mailchimp)","knowledgeGraphUrl":"https://www.aversusb.net/api/knowledge-graph/constant-contact-vs-mailchimp)","claimReviewSchema":{"@context":"https://schema.org","@type":"ClaimReview","@id":"https://www.aversusb.net/compare/constant-contact-vs-mailchimp)#claimreview","url":"https://www.aversusb.net/compare/constant-contact-vs-mailchimp)","inLanguage":"en-US","isAccessibleForFree":true,"conditionsOfAccess":"Free","claimReviewed":"Constant Contact vs Mailchimp","reviewBody":"Mailchimp offers a free plan with unlimited contacts and lower paid pricing, making it ideal for startups and budget-conscious businesses, while Constant Contact provides superior customer support, more advanced automation, and better small business features at a premium price point.","datePublished":"2026-07-08T10:12:31.960Z","dateModified":"2026-07-08T10:12:32.012Z","reviewRating":{"@type":"Rating","ratingValue":5,"worstRating":1,"bestRating":5,"alternateName":"High Confidence"},"author":{"@type":"Organization","@id":"https://www.aversusb.net/#organization","name":"A Versus B","url":"https://www.aversusb.net"},"itemReviewed":{"@type":"WebPage","@id":"https://www.aversusb.net/compare/constant-contact-vs-mailchimp)","url":"https://www.aversusb.net/compare/constant-contact-vs-mailchimp)","name":"Constant Contact vs Mailchimp","inLanguage":"en-US"}}}